67,183 Hospitality Sector jobs in the United States
Senior Account Manager - Hospitality Sector
Posted 1 day ago
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Key Responsibilities:
- Manage and grow a portfolio of key accounts within the hospitality sector.
- Develop and execute strategic account plans to achieve revenue targets.
- Build and maintain strong, long-lasting relationships with hotel executives and decision-makers.
- Identify client needs and propose tailored technology solutions.
- Conduct regular business reviews and present performance reports to clients.
- Drive adoption and utilization of client's products and services.
- Upsell and cross-sell additional solutions to existing accounts.
- Act as a primary point of contact for client inquiries and issue resolution.
- Collaborate with internal teams to ensure client satisfaction and success.
- Stay informed about industry trends and competitive offerings.
- Bachelor's degree in Business Administration, Hospitality Management, Marketing, or a related field.
- Minimum of 6 years of experience in account management, sales, or business development, preferably in hospitality or B2B technology.
- Proven track record of meeting and exceeding account management or sales targets.
- Strong understanding of the hospitality industry and its operational challenges.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in CRM software (e.g., Salesforce) and account management tools.
- Ability to build rapport and establish trust with clients.
- Proactive, results-oriented, and highly organized.
Senior Financial Analyst - Hospitality Sector
Posted 4 days ago
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Job Description
The successful candidate will be responsible for conducting in-depth financial analysis, developing complex financial models, and preparing insightful reports that guide executive decision-making. Key responsibilities include forecasting revenue and expenses, analyzing variances, identifying trends, and recommending cost-saving measures and growth opportunities. You will also be instrumental in the budgeting process, working collaboratively with various department heads to create accurate and achievable financial plans.
Further duties involve evaluating investment opportunities, conducting due diligence for potential acquisitions or partnerships, and ensuring compliance with all relevant financial regulations and reporting standards. The Senior Financial Analyst will also play a crucial role in preparing presentations for senior management and stakeholders, clearly articulating financial performance and strategic recommendations. This position demands a keen understanding of financial principles, advanced analytical skills, and the ability to translate complex data into actionable business insights.
Qualifications: A Bachelor's degree in Finance, Accounting, Economics, or a related field is required. A Master's degree or professional certification such as CPA or CFA is a strong plus. A minimum of 5 years of progressive experience in financial analysis, preferably within the hospitality, gaming, or entertainment sectors, is essential. Proven expertise in financial modeling, forecasting, and budgeting software (e.g., Excel, Hyperion, SAP) is mandatory. Strong understanding of GAAP and financial reporting frameworks is necessary. Excellent communication, interpersonal, and presentation skills are critical, as is the ability to work effectively both independently and as part of a cross-functional team. Must be proficient in data analysis and visualization tools. Experience with ERP systems and business intelligence platforms is highly desirable. The ability to thrive in a fast-paced, deadline-driven environment is paramount.
General Superintendent Leader in the Hospitality Sector
Posted 7 days ago
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Position
Full Time
Reference Code
HMI: 90333
General Superintendent Leader in the Hospitality Sector
Salary: $200k + attractive benefits
Location: Charlotte, NC
Build Entertainment Icons with a Top #5 US Casino Builder
Hamilton Mayer is honoured to be working in close partnership with an organization that is not just a construction company, theyre the architect of dreams in the eyes of the clients they represent. As a General Superintendent, youll coordinate the construction blueprints of Americas most exhilarating casino destinations, playing a critical role in shaping the future of hospitality and driving the industrys growth.
Quantifiable Impact on a Thriving Sector:
- The US casino industry is projected to reach a staggering $2.8 billion in 2027, up from 45.7 billion in 2022, highlighting the immense scale and dynamism youll be contributing to.
- Our client is consistently ranked among the top #5 casino builders in the US, with an exciting new casino project already in the pipeline in Charlotte, NC. Your leadership will directly contribute to the continued success of this organization in the region.
Masterminding Constructional Excellence:
- Assume full leadership of multi-million dollar casino projects, overseeing every facet from pre-construction to final handover, ensuring adherence to budget, schedule, and stringent quality standards.
- Lead and mentor a diverse team of Superintendents, Subcontractors, and field personnel, fostering a collaborative environment where every member becomes a major contributor in their own right.
- Working closely with Project Managers, Architects, and Engineers to translate blueprints into awe-inspiring reality, while ensuring adherence to complex casino-specific building codes and regulations.
- Anticipate and mitigate potential challenges with a proactive approach, safeguarding project schedules and exceeding client expectations, consistently.
- Champion a culture of unwavering safety, implementing comprehensive protocols and fostering a safety-first mindset that permeates every aspect of the construction site.
- Build strong relationships with clients, subcontractors, and local authorities, ensuring seamless communication and collaboration throughout the project lifecycle.
- Leverage cutting-edge construction technology and methodologies to optimize outcomes, maximize efficiency, and stay ahead of the curve in this rapidly evolving industry.
Qualifications Required:
- Minimum 15 years of proven success as a General Superintendent or similar leadership role in complex construction projects, ideally within the gaming or hospitality industry.
- A demonstrably successful track record of delivering projects on time, within budget, and exceeding quality standards, with quantifiable examples to showcase your impact.
- In-depth knowledge of construction methodologies, planning, scheduling, and cost control, with a specific understanding of casino construction intricacies and regulations.
- Exceptional leadership and communication skills, inspiring and motivating diverse teams to achieve outstanding results.
- Unwavering commitment to safety, with a proven track record of implementing effective safety protocols and maintaining a zero-accident environment.
- Bachelors degree in Construction Management, Engineering, or a related field strongly preferred, but not essential.
Get in Touch and Build More Than Structures, Build Legacies:
Tackle intricate projects that demand expertise and dedication, and witness your personal growth. This opportunity offers a competitive salary and benefits package, along with the opportunity to be part of a team thats changing the face of hospitality in the Charlotte region, and in fact across the US.
Join us in making the connection to create a legacy that will leave guests in awe, long after the final card is dealt.
#BuildingGreatTeamsTogether
Interested in this role?Apply now by filling in the form below and attaching your CV/Resume:
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#J-18808-LjbffrSenior Financial Analyst - Gaming & Hospitality Sector
Posted today
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Customer service
Posted 2 days ago
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Job Description
We are seeking a friendly, solution-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and providing a positive experience with our brand. The ideal candidate is empathetic, patient, and committed to customer satisfaction.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
- Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering appropriate solutions
- Maintain detailed and accurate customer records using CRM tools or ticketing systems
- Escalate unresolved issues to the appropriate internal teams when necessary
- Provide information about products, services, policies, and promotions
- Follow up with customers to ensure their issues are resolved
- Meet individual and team performance metrics (e.g., response time, resolution time, satisfaction score)
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- High school diploma or equivalent (Associate or Bachelor's degree a plus)
- Proven experience in a customer service role (retail, call center, or online)
- Excellent verbal and written communication skills
- Strong problem-solving and multitasking abilities
- Proficiency with customer service software, CRM platforms, or help desk systems (e.g., Zendesk, Freshdesk, Salesforce)
- Ability to stay calm under pressure and handle challenging situations
Company Details
Customer service
Posted 7 days ago
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Job Description
We are seeking a friendly and reliable Customer Service & Helpdesk Representative to join our team. You will be the first point of contact for customers, assisting with questions, resolving issues, and ensuring a positive experience.
Responsibilities:
- Troubleshoot basic technical issues.
- Escalate complex problems when necessary.
- Keep accurate records of interactions.
- Follow up to confirm resolution and satisfaction.
Requirements:
- Good communication and problem-solving skills.
- Basic computer knowledge and willingness to learn new software.
- Patience and a customer-focused mindset.
- Previous customer service experience is a plus but not required.
Benefits:
- Flexible hours
- Remote work available
- Training provided
- Weekly pa
If you are organized, helpful, and enjoy working with people, we’d love to hear from you!
We are looking for a friendly, tech-savvy, and solutions-focused individual to join our team as a Customer Service & Helpdesk Representative. You will be the first point of contact for customers, assisting them with inquiries, troubleshooting.
Company Details
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