64,276 Hospitality Staff jobs in the United States

Hospitality Guest Services Manager

85001 Whispering Pines, Arizona $60000 Annually WhatJobs

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Job Description

full-time
Our client, a premier hotel group, is seeking an experienced and guest-focused Hospitality Guest Services Manager to join their esteemed team in Phoenix, Arizona, US . This pivotal role is responsible for overseeing all guest services operations, ensuring an exceptional and memorable experience for every visitor. You will lead the front desk, concierge, bell staff, and doorman teams, ensuring seamless service delivery and guest satisfaction. The ideal candidate will possess a strong understanding of hotel operations, exceptional leadership qualities, and a passion for delivering outstanding customer service. Proficiency with property management systems (PMS) and reservation software is essential. We are looking for a highly organized, proactive, and communicative individual with a keen eye for detail, capable of resolving guest issues efficiently and anticipating their needs. Experience in training and developing hospitality staff is highly valued. This is an excellent opportunity to advance your career in the hospitality industry within a prestigious establishment known for its commitment to excellence.

Key Responsibilities:
  • Manage and lead the front desk, concierge, bell desk, and valet operations.
  • Ensure all guests receive prompt, efficient, and courteous service.
  • Oversee the check-in and check-out process, ensuring accuracy and efficiency.
  • Handle guest inquiries, requests, and complaints, resolving issues promptly and professionally.
  • Develop and implement service standards to enhance the guest experience.
  • Train and mentor front-line staff, fostering a positive and service-oriented culture.
  • Monitor guest feedback and implement improvements based on reviews.
  • Manage staffing levels and schedules to ensure adequate coverage.
  • Liaise with other hotel departments to ensure seamless service delivery.
  • Maintain the appearance and functionality of the front lobby and guest service areas.
Qualifications:
  • High school diploma or equivalent; Bachelor's degree in Hospitality Management or a related field is preferred.
  • 3+ years of experience in guest services or front office management in the hospitality industry.
  • Proven experience with Property Management Systems (PMS) and reservation software.
  • Exceptional customer service, interpersonal, and communication skills.
  • Strong leadership, problem-solving, and decision-making abilities.
  • Ability to work flexible hours, including weekends and holidays.
  • Knowledge of local attractions and services.
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Guest Services Agent, Kohler Hospitality

53044 Kohler, Wisconsin Kohler Co.

Posted 5 days ago

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Job Description

**Guest Services Agent, Kohler Hospitality**
_Work Mode: Onsite_
**Location: ** Kohler, WI
**Opportunity**
Join our guest services team-the heartbeat of our business and the warmth our guests remember long after their stay.
Specific responsibilities include:
Open the door and greet guest with "sense of arrival" by using proper greeting and last name.
+ Register guests in property management system.
+ Escort guests to their rooms with luggage.
+ Valet guest's vehicle if requested or give directions to parking areas for self-park.
+ Assist guests with requested reservations for resort properties.
+ Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building. Maintain furniture arrangement as required by season or event.
+ Provide in depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions.
+ Inform supervisor of any guest problems or unusual circumstances.
This is Part-Time opportunity working Weekdays & Weekends. Shifts will vary between 6:00am and 11:00pm.
**Skills/Requirements**
+ Candidates must be 18 years or older to apply.
+ Candidates must possess a valid driver's license.
+ Strong verbal and written communication skills are necessary.
**_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._**
_The hourly range for this position is $10.15 - $12.70. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location._
**Why Work at Kohler Co?**
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
**About Us**
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at .
It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the FederalEEO is the Law ( and theEEO is the Law Supplement ( .
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Guest Services Manager - Luxury Hospitality

83701 Emmett, Idaho $85000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a renowned luxury hotel group, is seeking an experienced and polished Guest Services Manager to join their esteemed team in Boise, Idaho, US . This role is dedicated to upholding the highest standards of guest satisfaction and ensuring an exceptional experience for every visitor.

You will be responsible for overseeing the front office operations, concierge services, and guest relations to ensure seamless check-in/check-out processes, personalized service, and efficient handling of guest requests and issues. The ideal candidate will have a strong background in luxury hospitality, excellent leadership abilities, and a passion for creating memorable moments for guests. A keen eye for detail and the ability to anticipate guest needs are critical.

Responsibilities:
  • Supervise and manage the daily operations of the front desk, concierge, bell staff, and door staff.
  • Ensure all guests receive a warm and professional welcome and farewell.
  • Handle guest inquiries, requests, and complaints efficiently and courteously, aiming for first-contact resolution.
  • Develop and implement service standards and training programs for guest-facing staff.
  • Monitor guest feedback and implement measures to enhance service quality and guest satisfaction.
  • Collaborate with other hotel departments to ensure a seamless guest experience.
  • Manage room inventory, reservations, and guest records with accuracy.
  • Assist in the development and management of the front office budget.
  • Maintain a visible presence in the lobby and public areas to interact with guests.
  • Stay updated on local attractions and services to provide informed recommendations to guests.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in front office or guest services management within the luxury hospitality sector.
  • Proven experience in leading and motivating front-facing teams.
  • Exceptional customer service skills and a genuine passion for guest satisfaction.
  • Strong knowledge of hotel operations, including reservation systems (e.g., Opera) and front desk procedures.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to work under pressure and handle challenging situations with professionalism.
  • Flexibility to work varying shifts, including weekends and holidays.
  • A refined presentation and professional demeanor.
Join our client and be a vital part of delivering world-class hospitality. This is an excellent opportunity to grow your career in a supportive and high-caliber environment.
Apply Now

Customer Service/Cashiers/ Hospitality

28716 Canton, North Carolina McDonald's

Posted today

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Job Description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Hiring for all shifts with flexible scheduling.

Position is customer focused so people skills are a must. Pay is based on availability and experience.

* Premium pay for early mornings, late nights and weekends. Up to $13 an hour
* Flexible scheduling
* Free uniforms
* Free meals when working
* Educational assistance ( up to $2500)
* Advancement opportunities.
View Now

Customer Service/Cashiers/ Hospitality

28731 Etowah, North Carolina McDonald's

Posted today

Job Viewed

Tap Again To Close

Job Description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Hiring for all shifts with flexible scheduling.

Position is customer focused so people skills are a must. Pay is based on availability and experience.

* Premium pay for early mornings, late nights and weekends. Up to $13 an hour
* Flexible scheduling
* Free uniforms
* Free meals when working
* Educational assistance ( up to $2500)
* Advancement opportunities.
View Now

Customer Service/Cashiers/ Hospitality

28716 Canton, North Carolina McDonald's

Posted today

Job Viewed

Tap Again To Close

Job Description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Hiring for all shifts with flexible scheduling.

Position is customer focused so people skills are a must. Pay is based on availability and experience.

+ Premium pay for early mornings, late nights and weekends. Up to $13 an hour

+ Flexible scheduling

+ Free uniforms

+ Free meals when working

+ Educational assistance ( up to $2500)

+ Advancement opportunities.

Requsition ID: PDX_MC_87FA73D8-FA0C-4AA4-861A-6A2676024831_79667

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.
View Now

Customer Service/Cashiers/ Hospitality

28712 Brevard, North Carolina McDonald's

Posted today

Job Viewed

Tap Again To Close

Job Description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Hiring for all shifts with flexible scheduling.

Position is customer focused so people skills are a must. Pay is based on availability and experience.

+ Premium pay for early mornings, late nights and weekends. Up to $13 an hour

+ Flexible scheduling

+ Free uniforms

+ Free meals when working

+ Educational assistance ( up to $2500)

+ Advancement opportunities.

Requsition ID: PDX_MC_87FA73D8-FA0C-4AA4-861A-6A2676024831_79669

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.
View Now
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About the latest Hospitality staff Jobs in United States !

Customer Service/Cashiers/ Hospitality

28716 Canton, North Carolina McDonald's

Posted today

Job Viewed

Tap Again To Close

Job Description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Hiring for all shifts with flexible scheduling.

Position is customer focused so people skills are a must. Pay is based on availability and experience.

* Premium pay for early mornings, late nights and weekends. Up to $13 an hour
* Flexible scheduling
* Free uniforms
* Free meals when working
* Educational assistance ( up to $2500)
* Advancement opportunities.
View Now

Customer Service/Cashiers/ Hospitality

28731 Etowah, North Carolina McDonald's

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Hiring for all shifts with flexible scheduling.

Position is customer focused so people skills are a must. Pay is based on availability and experience.

+ Premium pay for early mornings, late nights and weekends. Up to $13 an hour

+ Flexible scheduling

+ Free uniforms

+ Free meals when working

+ Educational assistance ( up to $2500)

+ Advancement opportunities.

Requsition ID: PDX_MC_87FA73D8-FA0C-4AA4-861A-6A2676024831_79666

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.
View Now

Customer Service/Cashiers/ Hospitality

28716 Canton, North Carolina McDonald's

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Hiring for all shifts with flexible scheduling.

Position is customer focused so people skills are a must. Pay is based on availability and experience.

+ Premium pay for early mornings, late nights and weekends. Up to $13 an hour

+ Flexible scheduling

+ Free uniforms

+ Free meals when working

+ Educational assistance ( up to $2500)

+ Advancement opportunities.

Requsition ID: PDX_MC_87FA73D8-FA0C-4AA4-861A-6A2676024831_79670

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.
View Now
 

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