101 Hospitality Staff jobs in Virginia Beach
Remote Hospitality Operations Manager
Posted today
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As a Remote Hospitality Operations Manager, you will be responsible for ensuring the highest standards of guest service, operational efficiency, and financial performance across various hospitality properties. You will develop and implement strategic initiatives, manage budgets, and lead teams remotely through effective communication and digital tools. This position requires a comprehensive understanding of the hospitality industry, including accommodation, food and beverage, and event management. Your ability to analyze operational data, identify areas for improvement, and drive positive change will be crucial for success.
Key Responsibilities:
- Develop and execute strategic operational plans to enhance guest satisfaction and profitability.
- Oversee daily operations of multiple hospitality units, ensuring adherence to service standards and brand guidelines.
- Manage operational budgets, forecasting expenses, and identifying cost-saving opportunities.
- Lead and motivate remote teams, fostering a culture of excellence and continuous improvement.
- Implement and monitor key performance indicators (KPIs) for operational effectiveness.
- Develop and refine standard operating procedures (SOPs) for all aspects of hospitality management.
- Conduct regular remote assessments of service quality and operational compliance.
- Manage vendor relationships and ensure efficient procurement of supplies and services.
- Utilize technology and digital platforms to manage staff, track performance, and communicate effectively.
- Resolve escalated guest concerns and implement service recovery strategies.
- Drive revenue growth through strategic initiatives and effective marketing collaboration.
- Ensure compliance with health, safety, and legal regulations across all managed properties.
- Prepare comprehensive operational reports for senior management.
- Stay updated on industry trends and best practices in hospitality management.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management.
- Proven ability to manage operations remotely, utilizing digital collaboration tools effectively.
- Strong financial acumen, including budgeting, forecasting, and P&L management.
- Demonstrated leadership skills with experience in managing diverse teams.
- Excellent problem-solving, decision-making, and strategic planning abilities.
- Exceptional communication, interpersonal, and presentation skills.
- In-depth knowledge of various hospitality sectors (hotels, restaurants, events).
- Proficiency with hospitality management software and CRM systems.
- Ability to adapt to a fast-paced, evolving business environment.
- A passion for delivering exceptional guest experiences.
This is a unique opportunity to shape the future of our client's hospitality services while enjoying the flexibility of a remote role. A competitive salary and comprehensive benefits package will be provided.
Senior Hospitality Revenue Manager
Posted today
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Senior Hospitality Operations Director
Posted 7 days ago
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Job Description
Your core responsibilities will include developing and implementing operational policies and procedures, setting service standards, and ensuring compliance with health, safety, and licensing regulations. You will work closely with property-level management to drive revenue growth, control costs, and enhance profitability. Strategic planning, budget development, and financial performance analysis will be key components of your role. You will also be instrumental in developing and executing marketing and sales strategies to drive business and build brand loyalty. Managing key vendor relationships, negotiating contracts, and overseeing capital improvement projects are also critical aspects of this position.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with extensive experience (10+ years) in progressive leadership roles within the hospitality sector. Demonstrated success in managing multiple properties or large-scale hospitality operations is essential. Strong financial acumen, strategic thinking, and excellent problem-solving skills are required. Exceptional leadership, communication, and interpersonal abilities are crucial for motivating teams and building strong relationships with stakeholders. If you are a results-driven hospitality leader dedicated to delivering outstanding service and operational excellence, and you thrive in a remote, strategic leadership capacity, we encourage you to apply.
Senior Hospitality Operations Manager
Posted 10 days ago
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Job Description
Responsibilities:
- Oversee the day-to-day operations of the hospitality establishment, ensuring smooth and efficient service delivery.
- Lead, mentor, and develop a team of department managers and staff, fostering a positive and productive work environment.
- Implement and maintain high standards of guest service, operational excellence, and brand consistency.
- Manage departmental budgets, control costs, and drive revenue generation initiatives.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and execute strategic plans to enhance guest satisfaction and loyalty.
- Manage inventory, procurement, and vendor relationships.
- Conduct regular performance reviews and provide ongoing feedback to staff.
- Respond to guest inquiries and resolve any issues or complaints promptly and professionally.
- Collaborate with sales and marketing teams to promote services and events.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality management, with at least 3 years in a senior leadership role.
- Proven track record of successfully managing hotel or resort operations.
- Strong understanding of all hotel operating departments (Front Office, Housekeeping, F&B, etc.).
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in financial management, budgeting, and P&L analysis.
- Knowledge of relevant technology and property management systems (PMS).
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong problem-solving and decision-making abilities.
- Must be based in or willing to relocate to the Virginia Beach, Virginia area.
Remote Hospitality Project Manager
Posted 10 days ago
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Senior Hospitality Operations Manager (Remote)
Posted 22 days ago
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Job Description
Responsibilities:
- Develop and execute comprehensive operational strategies to enhance service delivery and guest satisfaction.
- Oversee daily operations, ensuring seamless service delivery across all touchpoints.
- Manage budgets, control costs, and identify opportunities for revenue growth.
- Ensure adherence to all health, safety, and regulatory standards.
- Lead and mentor a remote team, fostering a collaborative and high-performance culture.
- Analyze operational data to identify trends, inefficiencies, and areas for improvement.
- Implement best practices and innovative solutions to optimize operational performance.
- Collaborate with marketing, sales, and other departments to align operational goals with business objectives.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Maintain strong relationships with vendors and suppliers.
- Stay abreast of industry trends and technological advancements.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 7 years of progressive experience in hospitality operations management.
- Proven experience in managing remote teams and operations.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and budget management experience.
- Proficiency in relevant hospitality software and digital collaboration tools.
- Excellent problem-solving and decision-making abilities.
- Ability to thrive in a fast-paced, remote work environment.
- Demonstrated commitment to service excellence and guest satisfaction.
Remote Guest Experience Manager, Luxury Hospitality
Posted 8 days ago
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Senior Director of Marketing - Leisure & Hospitality
Posted 22 days ago
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Job Description
Responsibilities:
- Develop and implement integrated marketing strategies across all channels, including digital, social media, traditional advertising, public relations, and events.
- Oversee the creation of compelling marketing collateral, advertising campaigns, and content that resonates with target audiences.
- Manage the marketing budget, allocating resources effectively to maximize ROI and achieve strategic objectives.
- Lead and mentor a high-performing marketing team, fostering a collaborative and innovative work environment.
- Conduct market research and competitive analysis to identify opportunities and stay ahead of industry trends.
- Analyze campaign performance, track key metrics, and provide regular reports on marketing effectiveness to senior leadership.
- Build and maintain strong relationships with external agencies, partners, and media outlets.
- Ensure brand consistency across all marketing communications and touchpoints.
- Drive customer loyalty programs and initiatives to enhance guest engagement and retention.
- Collaborate closely with sales, operations, and product development teams to align marketing efforts with business goals.
- Bachelor's degree in Marketing, Business Administration, or a related field; MBA or Master's degree preferred.
- Minimum of 10 years of progressive marketing experience, with at least 5 years in a leadership role within the leisure, hospitality, or travel industry.
- Proven track record of developing and executing successful marketing campaigns that have driven significant revenue growth.
- Expertise in digital marketing, including SEO, SEM, social media marketing, email marketing, and content marketing.
- Strong understanding of branding, market segmentation, and customer relationship management (CRM).
- Exceptional leadership, strategic thinking, and team management skills.
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Outstanding written and verbal communication and presentation skills.
- Experience managing significant marketing budgets and vendor relationships.
- Passion for the leisure and hospitality industry and a deep understanding of consumer behavior in this space.
Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 1101 NIMMO PKWY,VIRGINIA BEACH,VA,23456
**Full District Office Address:** 1101 NIMMO PKWY,VIRGINIA BEACH,VA, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 06740-VIRGINIA BEACH VA
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
Customer Service Associate
Posted 2 days ago
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 4768 SHORE DR,VIRGINIA BEACH,VA,23455
**Full District Office Address:** 4768 SHORE DR,VIRGINIA BEACH,VA, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 07133-VIRGINIA BEACH VA
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5