478 Hospitality jobs in Cloverleaf
Hospitality Manager
Posted 4 days ago
Job Viewed
Job Description
Benefits:
401(k)
Employee discounts
Health insurance
Opportunity for advancement
Company Overview Culinary Khancepts is a, multi-concept, restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests!
Star Cinema Grill believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.
Who we are seeking: A people centric Hospitality Manager that will oversee every aspect of theater and restaurant operations. Communicate and uphold company expectations, vision, and core values. Maintain a professional and safe work environment.
Responsibilities
The following tasks are not intended to be all inclusive or restrictive, other duties may be assigned as necessary:
Assist with overseeing every aspect of theater and restaurant operations
Ensures excellent Guest service that meets or exceed expectations
Ensures that the business is adequately staffed to meet Guest needs.
Manage staffing by interviewing, hiring and training employees
Controlling day-to-day operations- profit and loss, by following cash/control procedures, reviewing financial reports, and taking appropriate actions
Operating the business in accordance with the company policies and applicable laws
Maintain a safe environment for both Guests and crew members
Assist with overseeing guest complaints and resolve issues
Monitor daily activities to ensure quality of food and maintain cleanliness standards
Promoting suggestive selling techniques
Maintain professional behavior while creating a warm, fun, friendly and hospitable atmosphere
Qualifications
High School diploma or GED
Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurant
Able to multi-task
Ability to stand for long period so time, lift 25 lbs., and bend, climb or work in confined spaces
Customer service focused and solution oriented
Must enjoy and be able to succeed in a fast-paced work environment
Ability to work a flexible schedule based on restaurant needs
Food handler's card may be required according to local and or state regulations
Benefits/Perks
Competitive Pay
Flexible Schedules
Growth Opportunities
Pharmacy & Restaurant Discounts
Available discounts, rewards, and perks on thousands of personal purchases such as entertainment, gym memberships, electronics and travel.
Free movies at Star Cinema Grill
Potential for Medical, Dental & Vision benefits
401K Retirement Savings Program
Employee Referral Program
Hospitality Manager
Posted 1 day ago
Job Viewed
Job Description
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About Puttshack
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.
About Puttshack
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.
Our Purpose : To bring everyone in to play.
Our Vision: To be the universal answer to the question 'Where should we get together?'
Our Mission: To create lasting memories for people of all generations through a shared, world-class entertainment experience.
Our Values
- Bring your 'A' game. We strive for excellence in everything we do.
- Lead the Way Our associates embrace and are inspired by change.
- Own the Fun We revel in our guests' enjoyment.
- Care Deeply - We take great care of our guests, our associates and the communities we call home.
Reporting into Director of Operations, the Hospitality Manager will help oversee a multi-faceted high-volume full-service restaurant/venue with a game component. Hospitality Managers are responsible for executing exceptional operations during shift execution, from the food we serve to the Guest service we provide in our venue. Manage hourly team members and provide them with leadership and development, while partnering closely with the Director of Operations and Assistant Director of Operations to achieve venue goals and business objectives.
Key Responsibilities
- Operational Leadership:
- Oversee 1-2 areas of the venue operations including service, bar, reception, game & tech and/or bar.
- Uphold company policies, processes, procedures, and standards to adhere to compliance and business objectives; inspires others to the do the same.
- Effectively operate computer systems including a POS System, Online Team Member Scheduler.
- Manages controllable expenses for their area of responsibility
- Ensure all side work is appropriately assigned and completed
- Ensure collaboration between kitchen and front of house operations
- Team Development and Management:
- Participate in hiring, training, and developing hourly associates
- Create, maintain and update associate schedules using weekly and daily forecasts.
- Conducts/leads pre-shift meetings to provide daily focus and provide continuous coaching and direction to hourly staff
- Drive accountability and consistency by providing constructive coaching and feedback.
- Guest Experience:
- Manages Guest Service issues professionally and with a guest centric mindset
- Champion the Puttshack brand by ensuring a consistent and exceptional guest experience
- Compliance and Safety:
- Maintain a safe, secure and healthy work environment and food safety
- Ensure proper safety protocols to minimize risk and ensure a safe environment for guests and associates.
- Minimum of 2 years of experience as a manager in a full-service restaurant; experience within a high-volume food & beverage, hospitality, and/or social entertainment venue
- Results driven; ability to lead/coach team to achieve business objectives/goals
- Strong communication skills with the ability to resolve conflict and provide direction to your teams
- Demonstrates financial acumen, strong understanding of restaurant operations
- Tech savvy and willingness to learn new systems and tools.
- Flexible availability to work evenings, weekends, and holidays
- This position must pass a post-offer background check
- Preferred certifications including ServSafe and state/local licensing requirements
- Hospitality Degree preferred
- Frequent walking, bending, sitting, and occasional lifting up to 40 lbs. may be required.
- The noise level in the work environment is typically moderate to high.
- The physical demands described above are representative of those that must be met by an associate to successfully perform the essential functions and responsibilities of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities.
- Paid PTO
- Health insurance: medical, dental, and vision
- 50% off Food & Beverage
- Free Mini Golf
- Paid Parental Leave
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Hospitality
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#J-18808-LjbffrHospitality Manager
Posted 2 days ago
Job Viewed
Job Description
Reporting into Director of Operations, the Hospitality Manager will help oversee a multi-faceted high-volume full-service restaurant/venue with a game component. Hospitality Managers are responsible for executing exceptional operations during shift execution, from the food we serve to the Guest service we provide in our venue. Manage hourly team members and provide them with leadership and development, while partnering closely with the Director of Operations and Assistant Director of Operations to achieve venue goals and business objectives.
Key Responsibilities:
Operational Leadership:
- Oversee 1-2 areas of the venue operations including service, bar, reception, game & tech and/or bar.
- Uphold company policies, processes, procedures, and standards to adhere to compliance and business objectives; inspires others to the do the same.
- Effectively operate computer systems including a POS System, Online Team Member Scheduler.
- Manages controllable expenses for their area of responsibility
- Ensure all side work is appropriately assigned and completed
- Ensure collaboration between kitchen and front of house operations
- Participate in hiring, training, and developing hourly associates
- Create, maintain and update associate schedules using weekly and daily forecasts.
- Conducts/leads pre-shift meetings to provide daily focus and provide continuous coaching and direction to hourly staff
- Drive accountability and consistency by providing constructive coaching and feedback.
- Manages Guest Service issues professionally and with a guest centric mindset
- Champion the Puttshack brand by ensuring a consistent and exceptional guest experience
- Maintain a safe, secure and healthy work environment and food safety
- Ensure proper safety protocols to minimize risk and ensure a safe environment for guests and associates.
- Minimum of 2 years of experience as a manager in a full-service restaurant; experience within a high-volume food & beverage, hospitality, and/or social entertainment venue
- Results driven; ability to lead/coach team to achieve business objectives/goals
- Strong communication skills with the ability to resolve conflict and provide direction to your teams
- Demonstrates financial acumen, strong understanding of restaurant operations
- Tech savvy and willingness to learn new systems and tools.
- Flexible availability to work evenings, weekends, and holidays
- This position must pass a post-offer background check
- Preferred certifications including ServSafe and state/local licensing requirements
- Hospitality Degree preferred
- Paid PTO
- Health insurance: medical, dental, and vision
- Paid Parental Leave
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.
Hospitality Manager
Posted 2 days ago
Job Viewed
Job Description
Benefits:
401(k)
Employee discounts
Health insurance
Opportunity for advancement
Company Overview Culinary Khancepts is a, multi-concept, restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests!
Culinary Khancepts believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.
Who we are seeking: A people centric Hospitality Manager that will oversee every aspect of theater and restaurant operations. Communicate and uphold company expectations, vision, and core values. Maintain a professional and safe work environment.
Responsibilities
The following tasks are not intended to be all inclusive or restrictive, other duties may be assigned as necessary:
Assist with overseeing every aspect of theater and restaurant operations
Ensures excellent Guest service that meets or exceed expectations
Ensures that the business is adequately staffed to meet Guest needs.
Manage staffing by interviewing, hiring and training employees
Controlling day-to-day operations- profit and loss, by following cash/control procedures, reviewing financial reports, and taking appropriate actions
Operating the business in accordance with the company policies and applicable laws
Maintain a safe environment for both Guests and crew members
Assist with overseeing guest complaints and resolve issues
Monitor daily activities to ensure quality of food and maintain cleanliness standards
Promoting suggestive selling techniques
Maintain professional behavior while creating a warm, fun, friendly and hospitable atmosphere
Qualifications
High School diploma or GED
Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurant
Able to multi-task
Ability to stand for long period so time, lift 25 lbs., and bend, climb or work in confined spaces
Customer service focused and solution oriented
Must enjoy and be able to succeed in a fast-paced work environment
Ability to work a flexible schedule based on restaurant needs
Food handler's card may be required according to local and or state regulations
Benefits/Perks
Competitive Pay
Flexible Schedules
Growth Opportunities
Pharmacy & Restaurant Discounts
Available discounts, rewards, and perks on thousands of personal purchases such as entertainment, gym memberships, electronics and travel.
Free movies at Star Cinema Grill
Potential for Medical, Dental & Vision benefits
401K Retirement Savings Program
Employee Referral Program
Hospitality Manager
Posted 5 days ago
Job Viewed
Job Description
Lead and manage a team of hospitality staff, providing guidance, training, and performance evaluations.
Develop and implement operational strategies to enhance the guest experience and overall service quality.
Monitor and maintain appropriate inventory levels for supplies and equipment.
Collaborate with other departments to coordinate events, promotions, and special activities.
Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally.
Implement and enforce company policies and procedures to uphold service standards.
Manage budgets and financial aspects related to hospitality operations.
Stay current with industry trends and best practices to continuously improve service offerings.
Efficient scheduling of staff based on venue needs.
Critical Skills & Experience RequirementsPrior experience in hospitality management or a related role.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to work in a fast-paced environment and adapt to changing demands.
Proficiency in hospitality management software and Microsoft Office.
Knowledge of industry regulations and safety standards.
Financial acumen and budget management experience.
ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Hospitality Manager
Posted 8 days ago
Job Viewed
Job Description
Benefits:
401(k)
Employee discounts
Health insurance
Opportunity for advancement
Company Overview Culinary Khancepts is a, multi-concept, restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests!
Culinary Khancepts believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.
Who we are seeking: A people centric Hospitality Manager that will oversee every aspect of theater and restaurant operations. Communicate and uphold company expectations, vision, and core values. Maintain a professional and safe work environment.
Responsibilities
The following tasks are not intended to be all inclusive or restrictive, other duties may be assigned as necessary:
Assist with overseeing every aspect of theater and restaurant operations
Ensures excellent Guest service that meets or exceed expectations
Ensures that the business is adequately staffed to meet Guest needs.
Manage staffing by interviewing, hiring and training employees
Controlling day-to-day operations- profit and loss, by following cash/control procedures, reviewing financial reports, and taking appropriate actions
Operating the business in accordance with the company policies and applicable laws
Maintain a safe environment for both Guests and crew members
Assist with overseeing guest complaints and resolve issues
Monitor daily activities to ensure quality of food and maintain cleanliness standards
Promoting suggestive selling techniques
Maintain professional behavior while creating a warm, fun, friendly and hospitable atmosphere
Qualifications
High School diploma or GED
Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurant
Able to multi-task
Ability to stand for long period so time, lift 25 lbs., and bend, climb or work in confined spaces
Customer service focused and solution oriented
Must enjoy and be able to succeed in a fast-paced work environment
Ability to work a flexible schedule based on restaurant needs
Food handler's card may be required according to local and or state regulations
Benefits/Perks
Competitive Pay
Flexible Schedules
Growth Opportunities
Pharmacy & Restaurant Discounts
Available discounts, rewards, and perks on thousands of personal purchases such as entertainment, gym memberships, electronics and travel.
Free movies at Star Cinema Grill
Potential for Medical, Dental & Vision benefits
401K Retirement Savings Program
Employee Referral Program
Billeting Hospitality Services Officer
Posted 18 days ago
Job Viewed
Job Description
Billeting Hospitality Services Officer
Billeting & Hospitality Services Officer
This role will be located at an OCONUS location? and 100% onsite
Who We Are
KBR Mission Technology Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. We help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission Ahead
This role is within KBR/NSS Intel division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who YOU Are
KBR is in search of a skilled Billeting/Hospitality Services Officer to manage the Government work order management process. You will manage a team of specialists, focusing on managing dining services, custodial services, transportation and hospitality functions. The ideal candidate will demonstrate strong communication skills, analytical acumen, an eye for detail, and a proven ability to make decisions and adhere to strict deadlines.
This is a 24x7 operation which requires provision of on-call support. Your role transcends conventional limits, placing a premium on the solid availability of essential systems. It's imperative that these systems remain operational without interruption. Your vigilant oversight and proactive maintenance strategies.
What You'll Do
In the role of Billeting/Hospitality Services Officer, your duties will include:
+ Operate and maintain a dining facility in accordance with the appropriate health and sanitation standards for food preparation and handling.
+ Conduct all cleaning of food preparation and food service areas in accordance with Health Code regulations.
+ Provide catering service for official and VIP events.
+ Maintain, stock, and manage site vending machines in accordance with the appropriate Host Nation health and sanitation standards for food preparation and handling.
+ Collect, stage, pick-up, and conduct off-site disposal of all trash (Classified & Unclassified), construction material, and recycling.
+ Manage custodial cleaning services, which includes laundering and replacing linens, cleaning restrooms, floors and other surfaces
+ Manage clerical staff and overall tracking of billeting assignments (Lead).
+ Maintain an adequate stock of expendable items at all times.
+ Communicating effectively with diverse teams, responding to questions, and solving a range of operational issues.
+ Have experience assigning and tracking lodging billeting.
+ Have experience coordinating all hospitality services.
+ Have experience coordinating proper security procedures for hospitality services performed in secure office spaces.
This is a contingent position based upon contract award and will be located OCONUS
REQUIREMENTS:
+ Requires an active SECRET security clearance with the ability to obtain a US TS/SCI w/ Poly level clearance.
+ Minimum of three (3) years experience in the hospitality industry working similar assignments.
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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Premium Hospitality Servers - RICE University
Posted 1 day ago
Job Viewed
Job Description
Level
Entry
Job Location
Rice University - Houston, TX
Position Type
Part Time
Education Level
High School Diploma/GED
Travel Percentage
None
Job Shift
Any
Job Category
Hospitality - Hotel
Description
Proof of the Pudding is an award-winning catering company throughout the Southeast with a commitment to creating quality culinary concepts from scratch. This standard was upheld through the expansion into Sports and Entertainment Hospitality Services by providing elevated concessions and premium offerings to collegiate stadiums, PGA golf tournaments, International Boat Shows, Professional Sports Teams, & more.
We are seeking knowledgeable, well-organized, and professional Premium Hospitality Servers to provide our customers with a first-class experience. Servers will provide Front of House support at events to the client and the POP team.
This is seasonal/part-time work as business needs are dictated by athletic events.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure the setting of suites, clubs, and buffets completely.
- Must be able to set up for events, carry equipment, serve guests, and clean up at the conclusion of the event.
- Quickly respond to guests needs.
- Maintain proper dining experience and fulfilling customer needs.
- Performing basic cleaning tasks as needed or directed.
- Adhere to grooming and appearance standards.
- Knowledge of event menu items and their contents.
- Responsible for setting buffet stations which may include dcor.
- Serve and clear food and beverage quietly, professionally, and quickly, using proper serving and clearing techniques.
Qualifications
Education and/or Experience:
- High School diploma or equivalent preferred
- Knowledge of upscale buffetservice styles preferred.
- Excellent listening and communication skills
- Strong Customer Service skills with the desire to go above and beyond a client's needs.
- The ability to work alone and as a team.
- The ability to learn and adapt quickly.
The work environment for this position will work out of and report to RICE University. Events may be indoors, outdoors, or in temporary structures. This position will often move throughout the grounds and venue on different terrains.
Uniform Requirements
Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.
Physical Demands:
- Prolonged periods of being in one place, moving through an event space, and traveling from venue to venue.
- Bending, lifting, scooping, and carrying miscellaneous equipment and food items.
- Ability to perform physical tasks, such as but not limited to, lifting up-to 30+ pounds.
- Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
- Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: "see it, own it, solve it."
- Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company's culture, values and beliefs while maintaining the highest standards of professional conduct.
- Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
- Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
- Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
- Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
- Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
- Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.
- Competitive hourly pay based on experience.
- Benefits include, daily meal per shift.
- Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team member's roles.
- On-the-job training that can be applied industry wide.
- A flexible work schedule, excluding home football/basketball game days,
- Working at the most scenic and iconic facilities Texas has to offer.
Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, s ex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics
Property Broker - Commercial Insurance (Real Estate, Hospitality, & Leisure)
Posted 18 days ago
Job Viewed
Job Description
Provide knowledge, leadership, insight and direction for broking activities to ensure that clients' expectations are regularly met. This role incorporates a wide level of expertise, but always assumes the broker is capable of handling accounts independently. The size and complexity of the account can vary. More experienced brokers may be responsible for training and supervising Associate Brokers. Responsible to ensure that relevant regulatory and technical standards are met. Helps drive the broking team to achieve agreed operational and financial goals and objectives.
Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity
**The Role**
+ Orchestrate new business placement, renewals and alterations of existing coverage.
+ Develop, review and deliver presentations to secure new, and build on existing, relationships.
+ Review and evaluate information and analytics to assess and evaluate client risks to support the placement of client risks in the market.
+ Research and evaluate all solutions (insurance and otherwise) to identify and develop optimum risk solutions for clients.
+ Provide coverage and program design advice and expertise to client; perform needs and gap analysis to make recommendations regarding program improvements.
+ Build strong partnerships with a broad range of organizations and stakeholders in the market in order to secure optimum terms and conditions for clients.
+ Contribute to thought leadership and continuous process improvement of the Broking function.
+ Work closely with associates to stay on top of changes in the marketplace.
+ Oversee design and preparation of draft proposals; negotiate and finalize of carrier quotes, terms and conditions and coverage confirmations to ensure contract certainty.
+ Bind carrier quotes and review binders and coverage confirmations.
+ Request / Attend and participate in regular client and underwriter meetings.
+ Conduct program peer reviews.
+ Provide coaching to brokers in training.
**Qualifications**
**The Requirements**
- 5-12 years industry experience (real estate, hospitality and leisure industry experience preferred but not required)
- Insurance broker's P&C license required
- Strong group presentation skills (written and verbal); ability to drive complex/technical conversations
- Relationship management: customer focus, collaboration, interpersonal skills, and conflict management; demonstrates shared ownership of resolution of conflicts
- Negotiation skills: carrier and client negotiation skills; can secure concessions without damaging relationships
- Business acumen: demonstrates knowledge of industries and clients, carriers, and/or markets
- Project management: ability to effectively manage and oversee small projects
- Receptive to feedback; critical thinking and problem-solving skills; high adaptability
- Leadership skills: applies judgment in making decisions, directs and motivates others, takes lead in small groups, and promotes teamwork
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
**Compensation**
The base salary compensation range being offered for this role is $150,000 - $175,000 USD per year.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
+ **Retirement Benefits:** Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
**EOE, including disability/vets**