288 Hospitality jobs in Collinsville

Our client is seeking a highly motivated and experienced Remote Hospitality Operations Manager to oversee and optimize various operational aspects of our client's diverse hospitality portfolio. This is a fully remote position, allowing you to contribute from anywhere in the United States, with a primary focus on supporting teams operating in the **St. Louis, Missouri, US** area.

Responsibilities:

• Develop and implement operational strategies to enhance guest satisfaction, efficiency, and profitability across multiple venues.
• Manage daily operations, including staff scheduling, resource allocation, and inventory control, ensuring seamless service delivery.
• Maintain high standards of quality, safety, and hygiene in all aspects of hospitality services.
• Collaborate with cross-functional teams, including marketing, sales, and finance, to align operational activities with business objectives.
• Analyze operational data, identify trends, and implement process improvements to drive performance.
• Oversee budgeting, cost control, and financial reporting for operational departments.
• Manage vendor relationships and ensure compliance with contracts and service level agreements.
• Train and mentor operational staff, fostering a positive and productive work environment.
• Stay abreast of industry trends and best practices to recommend innovative solutions.
• Address and resolve operational challenges and customer feedback promptly and effectively.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in hospitality operations management.
• Proven ability to manage remote teams and operations effectively.
• Strong understanding of hotel operations, F&B, and event management.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in hospitality management software and operational analytics tools.
• Demonstrated financial acumen and budget management experience.
• Ability to work independently and as part of a distributed team.
• Exceptional problem-solving and decision-making abilities.
• A proactive approach to identifying and implementing improvements.

This role is ideal for a results-oriented professional who thrives in a remote setting and is passionate about delivering exceptional hospitality experiences.

Our client is a premier hospitality group seeking a highly organized and creative Remote Event Planner to manage a portfolio of virtual and hybrid events. This is a fully remote position, allowing you to coordinate memorable experiences from anywhere. You will be responsible for the end-to-end planning, execution, and management of various events, ensuring seamless delivery and exceptional guest experiences. Your duties will include venue sourcing (for hybrid components), vendor management, budget control, creative conceptualization, and on-site (or virtual) coordination. We are looking for a proactive individual with a proven track record in event planning, strong negotiation skills, and a passion for hospitality. The ideal candidate thrives in a remote work setting, demonstrating excellent communication, problem-solving, and multitasking abilities. Join a dynamic team dedicated to creating unforgettable events.

Key Responsibilities:

• Plan and execute a variety of events, including virtual conferences, webinars, corporate retreats, and social gatherings.
• Develop event concepts, themes, and entertainment options.
• Manage event budgets, ensuring cost-effectiveness and adherence to financial targets.
• Source and negotiate with vendors, including caterers, A/V providers, and entertainment.
• Coordinate logistics for event setup, execution, and teardown.
• Manage registration processes and attendee communication.
• Create event timelines and detailed project plans.
• Oversee virtual event platforms and technical requirements.
• Provide on-site support for hybrid events as needed.
• Conduct post-event analysis and gather feedback for continuous improvement.

Qualifications:

• Proven experience as an Event Planner or in a similar role, with a portfolio of successfully managed events.
• Experience planning both virtual and in-person/hybrid events.
• Strong knowledge of event management software and virtual event platforms.
• Excellent negotiation and vendor management skills.
• Proficiency in budget management and financial reporting.
• Exceptional organizational, time management, and multitasking abilities.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a remote environment.
• Creativity and a keen eye for detail.

Our client is seeking a highly experienced and strategic Remote Hospitality Operations Consultant to provide expert guidance and implement best practices for hospitality businesses. This is a fully remote position, ideal for a seasoned professional looking to leverage their expertise to drive operational excellence and profitability across a portfolio of clients. You will be responsible for assessing current operational workflows, identifying areas for improvement, and developing customized strategies to enhance efficiency, guest satisfaction, and revenue generation. Your scope of work will include advising on service standards, staffing models, cost management, quality control, and regulatory compliance. You will conduct virtual audits, develop comprehensive operational plans, and guide clients through implementation, ensuring seamless adoption of new processes. This role demands exceptional analytical skills, a deep understanding of the hospitality industry, and the ability to communicate complex recommendations clearly and persuasively through virtual channels. You will collaborate closely with client management teams, providing actionable insights and measurable solutions. Staying abreast of industry trends, emerging technologies, and customer expectations will be critical to providing cutting-edge advice. If you are a visionary leader in hospitality operations with a passion for elevating business performance, this remote consulting opportunity offers a rewarding platform to share your expertise.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
• 10+ years of progressive experience in hospitality operations management, with a strong track record of success in multiple sectors (e.g., hotels, restaurants, resorts).
• Proven expertise in operational efficiency, service quality enhancement, and cost control strategies.
• In-depth knowledge of hospitality industry best practices, regulations, and current trends.
• Exceptional analytical, problem-solving, and strategic planning skills.
• Excellent virtual communication, presentation, and client relationship management abilities.
• Ability to manage multiple consulting projects simultaneously and deliver results within deadlines.

Our client is seeking a seasoned and dynamic Senior Hospitality Operations Manager to oversee and enhance the guest experience and operational efficiency of our renowned establishment in St. Louis, Missouri, US . This leadership role is pivotal in ensuring the seamless execution of daily operations across all departments, including front desk, food and beverage, housekeeping, and events. You will be responsible for driving service excellence, managing staff performance, and optimizing operational processes to achieve and exceed guest satisfaction targets. Your passion for hospitality and commitment to delivering exceptional service will be key.

Key responsibilities include developing and implementing operational strategies, setting departmental goals, and monitoring performance against key metrics. You will manage staffing levels, conduct training and development programs for your team, and ensure adherence to all health, safety, and sanitation standards. Budget management, cost control, and revenue generation initiatives will also be a core focus of this position. You will work closely with the marketing and sales teams to develop promotions and enhance the overall brand appeal. The ability to troubleshoot operational issues effectively and implement timely solutions is critical.

The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. Extensive experience in a senior management role within the hospitality industry is required, with a minimum of 6-8 years of progressive experience. Proven experience in managing multiple operational departments and a demonstrated track record of improving guest satisfaction scores, operational efficiency, and profitability are essential. Strong leadership, communication, problem-solving, and financial management skills are a must. The ability to motivate and inspire a diverse team, coupled with excellent interpersonal skills and a guest-centric approach, is paramount. If you are a dedicated hospitality professional with a flair for operational excellence, we encourage you to apply.

Our client, a highly respected name in the hospitality industry, is seeking a strategic and experienced Director of Hospitality Operations to oversee their diverse portfolio of properties. This is a fully remote leadership position, offering a unique opportunity to manage and optimize operational excellence across various establishments without the constraints of a physical office. The ideal candidate will possess a profound understanding of luxury hospitality, a proven ability to drive profitability, and exceptional leadership skills to guide remote teams towards achieving superior guest experiences and operational efficiency. Your expertise will be instrumental in setting high standards and ensuring consistent service quality.

Key responsibilities include: developing and implementing operational strategies to enhance guest satisfaction and financial performance; overseeing budgeting and cost control measures; ensuring compliance with health, safety, and service standards; recruiting, training, and managing remote operational staff; and analyzing performance metrics to identify areas for improvement. You will be a key point of contact for property managers, driving initiatives related to service innovation and operational best practices. This role demands strong analytical skills, strategic planning capabilities, and the ability to foster a culture of excellence in a distributed workforce. The successful candidate will be adept at leveraging technology to manage operations and communicate effectively across different locations.

Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's degree preferred); a minimum of 10 years of progressive experience in hospitality operations management, with at least 5 years in a senior leadership role; demonstrated success in improving operational efficiency, guest satisfaction, and profitability; experience managing budgets and P&L statements; strong knowledge of hotel/restaurant operations, quality standards, and industry best practices; excellent leadership, communication, and problem-solving skills; proven ability to manage and motivate remote teams. Experience with property management systems (PMS) and operational software is essential. This is a pivotal role for a seasoned hospitality leader passionate about driving excellence from anywhere.

Our client, a prestigious leader in the hospitality sector, is seeking a highly experienced Senior Hospitality Operations Manager to oversee and optimize operational excellence. This is a fully remote position, allowing for flexible work arrangements. The ideal candidate will possess a deep understanding of hotel operations, guest services, and staff management, with a proven ability to drive profitability and maintain high standards of quality. You will be responsible for developing and implementing operational strategies, managing budgets, and ensuring compliance with all health, safety, and regulatory guidelines. Key responsibilities include overseeing various departments such as front office, housekeeping, food and beverage, and maintenance, providing guidance and support to department heads. You will focus on enhancing the guest experience through effective service delivery and problem resolution. This role requires strong leadership skills, excellent communication and interpersonal abilities, and a keen eye for detail. You will analyze operational performance data, identify areas for improvement, and implement corrective actions to enhance efficiency and guest satisfaction. Experience with property management systems (PMS) and other hospitality software is essential. The candidate should be adept at training and developing staff, fostering a positive work environment, and motivating teams to achieve their goals. A Bachelor's degree in Hospitality Management, Business Administration, or a related field, combined with a minimum of 7-10 years of progressive experience in hospitality management, with at least 3-5 years in a senior leadership role, is required. Experience in luxury hospitality or managing multiple properties is a plus. If you are a seasoned hospitality professional seeking a challenging remote leadership opportunity to make a significant impact, we encourage you to apply.

Key Responsibilities:

• Oversee and optimize hotel operations across all departments.
• Develop and implement strategic operational plans.
• Manage departmental budgets and control costs effectively.
• Ensure high standards of guest service and satisfaction.
• Lead, train, and mentor department managers and staff.
• Analyze operational performance metrics and identify improvement areas.
• Ensure compliance with safety, health, and regulatory standards.
• Manage relationships with vendors and suppliers.
• Utilize property management systems (PMS) and other hospitality technologies.

**Description**
Provide knowledge, leadership, insight and direction for broking activities to ensure that clients' expectations are regularly met. This role incorporates a wide level of expertise, but always assumes the broker is capable of handling accounts independently. The size and complexity of the account can vary. More experienced brokers may be responsible for training and supervising Associate Brokers. Responsible to ensure that relevant regulatory and technical standards are met. Helps drive the broking team to achieve agreed operational and financial goals and objectives.
Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity
**The Role**
+ Orchestrate new business placement, renewals and alterations of existing coverage.
+ Develop, review and deliver presentations to secure new, and build on existing, relationships.
+ Review and evaluate information and analytics to assess and evaluate client risks to support the placement of client risks in the market.
+ Research and evaluate all solutions (insurance and otherwise) to identify and develop optimum risk solutions for clients.
+ Provide coverage and program design advice and expertise to client; perform needs and gap analysis to make recommendations regarding program improvements.
+ Build strong partnerships with a broad range of organizations and stakeholders in the market in order to secure optimum terms and conditions for clients.
+ Contribute to thought leadership and continuous process improvement of the Broking function.
+ Work closely with associates to stay on top of changes in the marketplace.
+ Oversee design and preparation of draft proposals; negotiate and finalize of carrier quotes, terms and conditions and coverage confirmations to ensure contract certainty.
+ Bind carrier quotes and review binders and coverage confirmations.
+ Request / Attend and participate in regular client and underwriter meetings.
+ Conduct program peer reviews.
+ Provide coaching to brokers in training.
**Qualifications**
**The Requirements**
- 5-12 years industry experience (real estate, hospitality and leisure industry experience preferred but not required)
- Insurance broker's P&C license required
- Strong group presentation skills (written and verbal); ability to drive complex/technical conversations
- Relationship management: customer focus, collaboration, interpersonal skills, and conflict management; demonstrates shared ownership of resolution of conflicts
- Negotiation skills: carrier and client negotiation skills; can secure concessions without damaging relationships
- Business acumen: demonstrates knowledge of industries and clients, carriers, and/or markets
- Project management: ability to effectively manage and oversee small projects
- Receptive to feedback; critical thinking and problem-solving skills; high adaptability
- Leadership skills: applies judgment in making decisions, directs and motivates others, takes lead in small groups, and promotes teamwork
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
**Compensation**
The base salary compensation range being offered for this role is $150,000 - $175,000 USD per year.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
+ **Retirement Benefits:** Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
**EOE, including disability/vets**

Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.


Responsibilities

1. Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
2. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
3. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
4. Provide Support: Assist customers with enrollment processes and
   
   guide them through our energy solutions.
5. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.

Qualifications

1. Educational Background: High school diploma/GED required; a degree in a related field is preferred.
2. Experience: Previous experience in customer service or a related field is beneficial.
3. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
4. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
5. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.

Compensation

$60,000 - $120,000 (Annually)


About Clae Goldman Team

Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.