111 Hospitality jobs in Colton

Job Description

Join Our Team as a Hospitality Marketing Sales and Marketing Manager!

At Backyard BBQ & Catering in Sioux Falls, SD, we are looking for a dynamic and motivated individual to join our team as a Sales and Marketing Manager. This role is perfect for someone who is passionate about the hospitality industry and has a strong background in marketing and sales strategies.

Responsibilities:

As a Sales and Marketing Manager at Backyard BBQ & Catering, you will be responsible for developing and implementing sales and marketing strategies to drive business growth. Your main duties will include:

• Developing and executing marketing plans to increase brand awareness and drive customer engagement
• Creating and managing promotional campaigns to attract new customers and retain existing ones
• Collaborating with the team members to create enticing menus and promotions
• Analyzing sales data and customer feedback to make informed decisions on marketing initiatives
• Building and maintaining strong relationships with key stakeholders, including vendors and partners

Qualifications:

To be successful in this role, you should have:

• A Bachelor's degree in Marketing, Business Administration, or related field or 5 years experience
• At least 1 years of experience in sales and marketing in the hospitality industry
• Excellent communication and interpersonal skills
• A strong understanding of digital marketing and social media platforms
• The ability to work independently and as part of a team

Why Join Us:

Backyard BBQ & Catering is a fast-paced and innovative company that values creativity and teamwork. As a Sales and Marketing Manager, you will have the opportunity to make a significant impact on the business and work closely with a talented team of professionals. We offer competitive compensation and benefits, as well as opportunities for career growth and advancement.

Apply Today:

If you are a strategic thinker with a passion for hospitality marketing & sales, we want to hear from you! Join us at Backyard BBQ & Catering in Sioux Falls, SD as our new Sales and Marketing Manager and help us take our business to the next level.

Job Description

Description:

Home Warranty of the Midwest, Inc. is currently taking applications for a reliable individual to work on our claims team in our Sioux Falls, SD OR Rock Rapids, IA location. The ideal candidate would have strong communication skills as well as computer skills and customer service experience. This opportunity has a variety of job duties, a casual work environment and great benefits with a progressive, fast-growing company.

Responsibilities

• Investigate the nature of the incident being claimed
• Evaluate inspection reports, photos, previous service invoices
• Enter data detailing the events and damage related to the incident
• Review the claim-holder's warranty in order to determine what should be covered
• Coordinate the services of mechanics to ensure the item is repaired
• Negotiate claim settlements with claimants

Qualifications

• 2+ years prior experience in a similar role or call center experience is strongly preferred
• Willingness to accept new challenges
• Superior communication skills
• Analytical thinking skills
• A strong attention to detail
• Skill and experience with negotiations
• Ability to handle conflict
• Sound computer skills or the ability to quickly learn new software
• A strong work ethic and time management skills
• Basic knowledge of HVAC, plumbing and/or electrical systems preferred
• Bilingual (Spanish/English) preferred

Job Description

POSITION SUMMARY:

Perform duties that may include a combination of answering telephones, order entry, quoting, or handling product questions. Interact with customers over the phone and email to provide information in response to inquiries about products and services and to handle and resolve questions.

ESSENTIAL FUNCTIONS:

• Prepare orders obtained and submit orders for processing.
• Confer with customers by telephone or email to provide information about products or services, pricing, availability, credit terms, take or enter orders, cancel accounts, or obtain details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

• Resolve customers’ service or billing questions by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

• Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

• Complete customer onboarding in Business Central.
• Communicate with customers, employees, and visitors to answer questions, explain information, take orders, and/or address complaints.
• Quoting

SKILLS:

1. Active Listening —Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2. Speaking —Talking to others to convey information effectively.

3. Service Orientation —Actively looking for ways to help people.

4. Persuasion —Persuading others to change their minds or behavior.

5. Critical Thinking —Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

6. Physical Requirements —

   1. Extended sitting or standing.

   2. Some pushing, pulling, bending and twisting.

   3. Ability to lift up to 50lbs.

KNOWLEDGE, EXPERIENCE AND EDUCATION:

• Associates degree preferred - High school diploma (or GED or high school equivalence certificate).

• Knowledge of principles and processes for providing customer and personal services. This includes external and internal customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Knowledge of administrative and clerical procedures and systems, such as Microsoft Office and Business Central, and other office procedures and terminology.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.