212 Hospitality jobs in Coronado
Hospitality Team Member
92189 San Diego Country Estates, California
Tender Greens
Posted 3 days ago
Job Viewed
Job Description
Tender Greens Hospitality Team Member
Tender Greens delivers inspired food, friendly service, and great value in a comfortable space. We believe that everybody is equally important to our mission. Our menu reflects the best of the season and is prepared with simplicity, skill and most importantly PASSION! We challenge ourselves, and each other, to be the best.
At Tender Greens we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential.
The Job
As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as:
- Acting as a brand ambassador and delivering exceptional hospitality and service by greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
- Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
- Taking telephone orders and preparing take out orders
- Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions
- Making and serving fresh non-alcoholic and alcoholic beverages
- Delivering food to guests and refilling drinks quickly, efficiently, and accurately
- Engaging the guests in light conversation when appropriate
Maintaining a clean and inviting space for our guests by:
- Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
- Upkeeping restroom including sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels
- Setting up, stocking, cleaning, and maintaining all service stations
Maintaining a safe working environment by:
- Understanding and exhibiting compliance to the company's required safety policies and standards
- Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law
Exemplifying Company culture by:
- Working as a team to achieve Company goals and standards
- Supporting other areas of the restaurant as necessary
- Maintaining a professional and presentable appearance according to the Company's Uniform Policy
All other job duties as assigned by Manager
Required skills and qualifications for this position include:
- A warm, helpful, hospitable and guest focused nature
- Restaurant or retail experience is helpful, but not necessary
- Ability to approach work with a sense of fun while delivering outstanding results
- Ability to thrive in a fast paced environment
- Ability to communicate effectively in English
- A high level of resourcefulness in solving problems and taking initiative
- Ability to understand and meet restaurant standards for health, safety, and excellence.
- Ability to comply with all company policies, processes and standards
- Must be eligible to work in the United States
- Must be a minimum of 18 years old
- Ability to work a flexible schedule based on restaurant needs
- Food handler's card may be required according to local and or state regulations
- Responsible Beverage Service Certification may be required according to local and or state regulations
Physical Requirement:
- Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis
- Some bending/kneeling/stooping required
- Must be able to stand and/or walk for long periods of time
- Must be able to work in a hot kitchen environment
- Must be able to place plates, utensils, pans, and cases on both high and low shelves
- Must be able to work indoors and outdoors
Benefits:
- We offer competitive pay + tips
- Free meals during shifts and 50% discount while off the clock
- Opportunities for development and growth
- A fun and inspiring work environment and be part of an amazing team
Hourly Payrate: $17.25 + Tips
This job description only provides an overview of job responsibilities that are subject to change
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0
Hospitality Aide - FT
92020 El Cajon, California
San Diego Post Acute
Posted 17 days ago
Job Viewed
Job Description
Become familiar with the facility's administrative structure as introduced in the pre training orientation session Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur. Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical. Answer phone (especially during mealtimes) Assist with errand of residents/staff Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested Straighten resident closets/drawers - label resident belongings. Complete personal belonging form Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.) Follow established policies concerning exposure to blood/body fluids Ensure that residents who are unable to call for help are checked frequently Answer call bells promptly & report needs to CNA/Nurse Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc. Turn all medications found in the resident's room/possession over to the Nurse Supervisor/Charge Nurse Watch for and report any change in room temperature, ventilation, lighting, etc. Transport residents to & from meals/activities/outdoors/etc. Provide residents with Reality Orientations as instructed Pass linen. Make unoccupied beds. Put extra covers on beds. Use the wristband or photo card file to identify residents before serving meals, etc., as necessary Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc. Place supplies/briefs in resident rooms/ common areas/ Unpack and stock supply room when deliveries arrive. Replace trash can liners in wastebaskets Inform the Nurse Supervisor/Charge Nurse of any changes in the resident's condition so that appropriate information can be entered into the resident's care plan. Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.) Return trays to dietary. NEVER FEED THE RESIDENTS Assist residents with identifying food arrangements (i.e., informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.) Serve between meal and bedtime snacks as instructed Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of resident Collect and redistribute water pitchers for weekly cleaning by dietary Check rooms for food articles (i.e., food in proper containers, unauthorized food items, etc.) Learn and be aware of code system identifying specials needs of residents Ensure the resident's room is ready for receiving the resident (i.e., bed is made, name tags up, admission kit available, etc.) Greet residents and escort them to their room Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate Inventory and mark the president's personal possessions as instructed Store resident's clothing Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged Transport residents to new rooms or to the receiving area Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors Follow work assignments, and/or work schedules in completing and performing your assigned tasks Cooperate with inter departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Report defective equipment to Nurse Supervisor/Charge Nurse Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents Maintain the confidentiality of all resident care information Ensure that you treat all residents fairly and with kindness, dignity, and respect Knock before entering the resident's room Report all grievances and complaints made by the resident to the Nurse Supervisor/Charge Nurse Report all allegations of resident abuse and/or misappropriation of resident property Honor the resident's refusal of assistance. Report such refusal to your supervisor Attend and participate in scheduled training and educational classes Attend and participate in scheduled orientation programs and activities Attend and participate in annual OSHA and CDC in service training programs for hazard communication, TB Management, and bloodborne pathogens standard Participate in appropriate in service training programs prior to performing tasks that involve potential exposure to blood/body fluids Wash hands before and after performing any service for the resident Keep the nurses' call system within reach of the resident Immediately notify the Nurse Supervisor/Charge Nurse of any resident leaving/missing from the facility Follow establish safety precautions in performance of all duties Keep residents' personal possessions off the floor and properly stored Keep floors dry. Report spills immediately. Take care of minor clean ups Keep excess supplies and equipment off the floor. Store in designated areas Wash wheelchairs, walkers, etc., as instructed Clean, disinfect, and return all resident care equipment to its designated storage area after each use Perform routine housekeeping duties (i.e., clean bedrails, overbed table, nightstand, etc., that relate to nursing care procedures) Before leaving work area for breaks, or at the end of the workday, store all tools, equipment, and supplies Report all hazardous conditions and equipment to the Nurse Supervisor/Charge Nurse immediately. Report all safety violations Follow established smoking regulations, Report all violations Report any communicable or infectious disease to the Director of Nursing Services/or to the Infectious Control Coordinator Report missing/illegible labels and MSDSs to your supervisor Use only the equipment you have been trained to use Operate all equipment in a safe manner Use only the equipment and supplies necessary to do the job. Do not be wasteful Report defective equipment to the Nurse Supervisor/Charge Nurse Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, an 8th grade education. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must be proficient in the Microsoft Suite products. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonge
d use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
d use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Apply Now
1
Hospitality Aide - PT
92020 El Cajon, California
San Diego Post Acute
Posted 17 days ago
Job Viewed
Job Description
Become familiar with the facility's administrative structure as introduced in the pre training orientation session Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur. Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical. Answer phone (especially during mealtimes) Assist with errand of residents/staff Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested Straighten resident closets/drawers - label resident belongings. Complete personal belonging form Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.) Follow established policies concerning exposure to blood/body fluids Ensure that residents who are unable to call for help are checked frequently Answer call bells promptly & report needs to CNA/Nurse Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc. Turn all medications found in the resident's room/possession over to the Nurse Supervisor/Charge Nurse Watch for and report any change in room temperature, ventilation, lighting, etc. Transport residents to & from meals/activities/outdoors/etc. Provide residents with Reality Orientations as instructed Pass linen. Make unoccupied beds. Put extra covers on beds. Use the wristband or photo card file to identify residents before serving meals, etc., as necessary Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc. Place supplies/briefs in resident rooms/ common areas/ Unpack and stock supply room when deliveries arrive. Replace trash can liners in wastebaskets Inform the Nurse Supervisor/Charge Nurse of any changes in the resident's condition so that appropriate information can be entered into the resident's care plan. Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.) Return trays to dietary. NEVER FEED THE RESIDENTS Assist residents with identifying food arrangements (i.e., informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.) Serve between meal and bedtime snacks as instructed Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of resident Collect and redistribute water pitchers for weekly cleaning by dietary Check rooms for food articles (i.e., food in proper containers, unauthorized food items, etc.) Learn and be aware of code system identifying specials needs of residents Ensure the resident's room is ready for receiving the resident (i.e., bed is made, name tags up, admission kit available, etc.) Greet residents and escort them to their room Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate Inventory and mark the president's personal possessions as instructed Store resident's clothing Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged Transport residents to new rooms or to the receiving area Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors Follow work assignments, and/or work schedules in completing and performing your assigned tasks Cooperate with inter departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Report defective equipment to Nurse Supervisor/Charge Nurse Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents Maintain the confidentiality of all resident care information Ensure that you treat all residents fairly and with kindness, dignity, and respect Knock before entering the resident's room Report all grievances and complaints made by the resident to the Nurse Supervisor/Charge Nurse Report all allegations of resident abuse and/or misappropriation of resident property Honor the resident's refusal of assistance. Report such refusal to your supervisor Attend and participate in scheduled training and educational classes Attend and participate in scheduled orientation programs and activities Attend and participate in annual OSHA and CDC in service training programs for hazard communication, TB Management, and bloodborne pathogens standard Participate in appropriate in service training programs prior to performing tasks that involve potential exposure to blood/body fluids Wash hands before and after performing any service for the resident Keep the nurses' call system within reach of the resident Immediately notify the Nurse Supervisor/Charge Nurse of any resident leaving/missing from the facility Follow establish safety precautions in performance of all duties Keep residents' personal possessions off the floor and properly stored Keep floors dry. Report spills immediately. Take care of minor clean ups Keep excess supplies and equipment off the floor. Store in designated areas Wash wheelchairs, walkers, etc., as instructed Clean, disinfect, and return all resident care equipment to its designated storage area after each use Perform routine housekeeping duties (i.e., clean bedrails, overbed table, nightstand, etc., that relate to nursing care procedures) Before leaving work area for breaks, or at the end of the workday, store all tools, equipment, and supplies Report all hazardous conditions and equipment to the Nurse Supervisor/Charge Nurse immediately. Report all safety violations Follow established smoking regulations, Report all violations Report any communicable or infectious disease to the Director of Nursing Services/or to the Infectious Control Coordinator Report missing/illegible labels and MSDSs to your supervisor Use only the equipment you have been trained to use Operate all equipment in a safe manner Use only the equipment and supplies necessary to do the job. Do not be wasteful Report defective equipment to the Nurse Supervisor/Charge Nurse Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, an 8th grade education. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must be proficient in the Microsoft Suite products. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonge
d use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
d use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Apply Now
2
Senior Hospitality Revenue Manager
92101 San Diego Country Estates, California
$80000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a renowned leader in the hospitality sector, is seeking an experienced Senior Hospitality Revenue Manager to optimize financial performance and drive profitability across their portfolio. This role offers a hybrid work model, combining office-based strategic planning at our dynamic location in San Diego, California , with remote flexibility.
The Senior Hospitality Revenue Manager will be responsible for developing and implementing sophisticated revenue management strategies, including pricing, forecasting, and inventory control, to maximize room revenue and other income streams. You will analyze market data, competitor performance, and demand trends to identify opportunities and mitigate risks. The ideal candidate will possess a deep understanding of the hospitality industry, exceptional analytical skills, and a proven track record in revenue maximization.
Key Responsibilities:
Qualifications:
The Senior Hospitality Revenue Manager will be responsible for developing and implementing sophisticated revenue management strategies, including pricing, forecasting, and inventory control, to maximize room revenue and other income streams. You will analyze market data, competitor performance, and demand trends to identify opportunities and mitigate risks. The ideal candidate will possess a deep understanding of the hospitality industry, exceptional analytical skills, and a proven track record in revenue maximization.
Key Responsibilities:
- Develop and execute comprehensive revenue management strategies for hotels and resorts.
- Analyze market demand, competitor pricing, and booking trends to set optimal pricing strategies.
- Manage and optimize room inventory across all distribution channels.
- Prepare accurate short-term and long-term demand forecasts.
- Collaborate with Sales, Marketing, and Operations teams to align revenue strategies with business objectives.
- Monitor key performance indicators (KPIs) and generate regular reports on revenue performance.
- Identify opportunities to increase RevPAR (Revenue Per Available Room) and other key financial metrics.
- Implement and manage yield management strategies to maximize revenue during periods of high and low demand.
- Conduct regular business reviews with property leadership to discuss performance and strategies.
- Stay current with industry trends, emerging technologies, and best practices in revenue management.
- Utilize revenue management systems (RMS) and other analytical tools effectively.
- Provide training and guidance to junior revenue management staff.
- Develop strategies for ancillary revenue streams beyond room sales.
- Evaluate the effectiveness of promotional campaigns and pricing initiatives.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field. Master's degree preferred.
- 5+ years of progressive experience in revenue management within the hospitality industry.
- Demonstrated success in driving revenue growth and profitability for hotels or hotel groups.
- In-depth knowledge of hotel operations, market dynamics, and pricing strategies.
- Proficiency in revenue management systems (e.g., IDeaS, Duetto) and hotel PMS systems.
- Strong analytical, quantitative, and problem-solving skills.
- Excellent communication, presentation, and negotiation abilities.
- Ability to work effectively in a fast-paced, dynamic environment.
- Strategic thinker with a data-driven approach to decision-making.
- Experience managing revenue for multiple properties or a large portfolio is highly desirable.
- Strong understanding of digital distribution channels and online travel agencies (OTAs).
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3
Senior Operations Analyst - Hospitality
92101 San Diego Country Estates, California
$80000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a distinguished leader in the hospitality and tourism sector, is seeking a highly analytical and experienced Senior Operations Analyst to join their dynamic team in **San Diego, California, US**. This role is crucial in optimizing the operational efficiency and profitability of our diverse portfolio of properties and services. You will be responsible for collecting, analyzing, and interpreting complex operational data to identify trends, uncover areas for improvement, and develop data-driven recommendations. Your insights will directly influence strategic decisions related to service delivery, resource allocation, guest experience, and cost management. The ideal candidate will possess a strong quantitative background, exceptional analytical skills, and a deep understanding of the hospitality industry's operational nuances. You will work closely with department heads, property managers, and executive leadership to implement operational enhancements and monitor their impact. Responsibilities include developing performance dashboards, forecasting operational needs, conducting feasibility studies for new initiatives, and ensuring the consistent delivery of high-quality guest experiences. Proficiency in data analysis tools, business intelligence software, and a passion for problem-solving within a fast-paced service environment are essential. This is an excellent opportunity to make a significant impact on a renowned organization and contribute to its continued success in delivering exceptional guest satisfaction.
Key Responsibilities:
Key Responsibilities:
- Collect, analyze, and interpret operational data from various hospitality departments and properties.
- Develop and maintain key performance indicator (KPI) dashboards and reports.
- Identify trends, inefficiencies, and opportunities for operational improvement.
- Provide data-driven recommendations to enhance service delivery, guest satisfaction, and profitability.
- Conduct feasibility studies and financial analysis for new operational initiatives.
- Collaborate with department heads and property managers to implement operational changes.
- Monitor and evaluate the effectiveness of implemented strategies.
- Forecast operational needs, including staffing, inventory, and resource allocation.
- Benchmark operational performance against industry best practices.
- Prepare comprehensive reports and presentations for senior management.
- Bachelor's degree in Business Administration, Hospitality Management, Statistics, Economics, or a related quantitative field.
- Minimum of 5 years of experience in operations analysis, preferably within the hospitality or tourism industry.
- Proven expertise in data analysis, statistical modeling, and reporting.
- Proficiency with business intelligence tools (e.g., Tableau, Power BI) and database management.
- Strong understanding of hospitality operations, including F&B, lodging, and guest services.
- Excellent analytical, problem-solving, and critical thinking skills.
- Exceptional communication and presentation skills.
- Ability to work effectively in a hybrid work environment and collaborate with cross-functional teams.
- Detail-oriented with a commitment to accuracy.
- Advanced proficiency in Microsoft Excel and SQL is required.
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4
Senior Operations Manager - Luxury Hospitality
92101 San Diego Country Estates, California
$120000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is a world-renowned luxury hotel group, synonymous with exceptional guest experiences and unparalleled service. We are seeking a highly motivated and experienced Senior Operations Manager to oversee the day-to-day operations of their flagship property. This vital role ensures the seamless delivery of all hotel services, from front desk and housekeeping to food & beverage and events. The ideal candidate will possess a deep understanding of luxury hospitality standards, a passion for guest satisfaction, and proven leadership capabilities. This position is based on-site in the vibrant city of San Diego, California, US .
Responsibilities:
Responsibilities:
- Direct and manage all hotel operational departments to ensure the highest standards of guest service and operational efficiency.
- Develop and implement strategic operational plans that align with the company's brand vision and financial goals.
- Oversee departmental budgets, manage expenses, and identify opportunities for cost savings and revenue enhancement.
- Ensure compliance with all health, safety, and sanitation regulations.
- Lead and motivate a diverse team of hospitality professionals, fostering a culture of excellence, teamwork, and continuous improvement.
- Conduct regular performance reviews and provide ongoing training and development for staff.
- Handle escalated guest concerns and service recovery situations with professionalism and efficiency.
- Monitor guest feedback and implement strategies to enhance the overall guest experience.
- Collaborate with department heads to ensure smooth interdepartmental communication and coordination.
- Manage relationships with vendors and suppliers to ensure quality and cost-effectiveness.
- Participate in management meetings and contribute to strategic decision-making.
- Ensure the property's physical assets are maintained to the highest standards.
- Stay current with industry trends and best practices in luxury hospitality management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- Minimum of 8 years of progressive experience in hotel operations management, with a significant focus on luxury properties.
- Proven track record of successfully managing multiple hotel departments and driving operational excellence.
- In-depth knowledge of hotel operations, including F&B, front office, housekeeping, and events.
- Strong financial acumen, including budgeting, P&L management, and cost control.
- Exceptional leadership, communication, problem-solving, and interpersonal skills.
- A passion for delivering outstanding guest service and creating memorable experiences.
- Ability to work effectively under pressure in a fast-paced environment.
- Proficiency with hotel management software (PMS, POS systems).
- Flexibility to work varying shifts, including evenings, weekends, and holidays as required by operational needs.
Apply Now
5
Remote Senior Hospitality Operations Manager
92101 San Diego Country Estates, California
$110000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Join our client, a premier hospitality group, as a Remote Senior Hospitality Operations Manager and revolutionize guest experiences from anywhere. This fully remote position offers the unique opportunity to shape operational strategies and drive excellence across our diverse portfolio of properties without being tied to a physical office. You will oversee and optimize day-to-day operations, focusing on service quality, efficiency, and guest satisfaction. Your responsibilities will include developing and implementing best practices, managing budgets, analyzing operational data to identify areas for improvement, and ensuring seamless coordination between various departments. You'll also be instrumental in talent management, including recruitment, training, and performance evaluation of on-site teams. This role demands a strategic thinker with a proven track record in high-volume hospitality environments. You will lead cross-functional initiatives, leverage technology to enhance operational workflows, and maintain strong relationships with stakeholders. The ability to effectively manage teams remotely, foster a positive culture, and adapt to evolving industry trends is paramount. We are seeking a leader who is passionate about delivering exceptional service and possesses a deep understanding of hospitality management. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, along with a minimum of 10 years of progressive experience in hotel or resort operations management. Demonstrated success in P&L management and operational efficiency improvements is essential. Strong analytical, problem-solving, and communication skills are a must. This is an exciting opportunity for an experienced professional looking to make a significant impact in the hospitality sector while enjoying the flexibility of a remote work arrangement.
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6
Head of Remote Operations - Global Hospitality Chain
92101 San Diego Country Estates, California
$180000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a renowned global hospitality chain, is seeking a visionary and experienced Head of Remote Operations to establish and lead their entirely remote operational division. This executive role is based in **San Diego, California, US**, but is fully remote, offering an unparalleled opportunity to shape the future of distributed work within the hospitality sector. You will be responsible for developing and implementing strategies that ensure seamless guest experiences, efficient back-end operations, and exceptional team performance, all managed through a remote-first framework.
Responsibilities:
Responsibilities:
- Design and implement the operational framework for a fully remote hospitality service delivery model.
- Develop and enforce service standards, quality control measures, and guest satisfaction protocols for remote teams.
- Oversee the management of diverse remote operational functions, including but not limited to customer support, booking management, concierge services, and administrative functions.
- Recruit, train, and manage a distributed team of operational staff, fostering a strong remote company culture.
- Implement and optimize technology solutions and digital platforms to support remote operations, communication, and workflow efficiency.
- Develop and manage budgets for the remote operations division, ensuring cost-effectiveness and profitability.
- Analyze operational data and metrics to identify areas for improvement and implement data-driven solutions.
- Collaborate with other departments (e.g., Marketing, Sales, Product Development) to ensure alignment and cohesive brand experience.
- Stay abreast of industry trends and best practices in remote work and hospitality management to drive innovation.
- Ensure compliance with all relevant regulations and company policies across all remote operations.
- Bachelor's degree in Hospitality Management, Business Administration, Operations Management, or a related field. Master's degree preferred.
- Minimum of 10 years of progressive experience in hospitality operations management, with a significant portion of that experience focused on managing large, dispersed teams or operational departments.
- Proven track record of successfully implementing and managing complex operational strategies, preferably in a remote or distributed environment.
- Demonstrated expertise in leveraging technology and digital tools to enhance operational efficiency and guest experience.
- Strong financial acumen and experience managing significant operational budgets.
- Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate a remote workforce.
- Experience in change management and building high-performing teams in a virtual setting.
- Deep understanding of the hospitality industry, customer service excellence, and quality assurance.
- Proficiency in project management and data analysis tools.
- Adaptability and a forward-thinking approach to business challenges.
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7
Customer Service
92118 Coronado, California
TradeJobsWorkforce
Posted today
Job Viewed
Job Description
Customer Service Job Duties: Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process
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8
Customer Service
92189 San Diego Country Estates, California
TTM Technologies
Posted today
Job Viewed
Job Description
About TTM
TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards ("PCBs"). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.
Additional information can be found at
Customer Service RepresentativeThe individual in this position is responsible for maintaining a positive relationship between TTM Technologies and its customers. The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals. Positive and energetic customer interface will encompass the majority of the workday in the form of telephone, email and fax communications in an effort to succeed in gaining the opportunity to complete a customer's order and increase the revenue of the corporation.
- Able to quote from drawings or information supplied by customers to adequately book orders
- Establish and maintain standard pricing levels at quotation
- Negotiate and follow up on sales quotations to secure and book job orders
- Address, resolve and communicate customer issues concerning manufacturability of products
- Complete error free order entry into pre-established software and systems
- Track job orders from booking to product release
- Understand and maintain database of records for backlog reconciliation
- Efficiently resolve issues with front end engineering to insure product releases are accurate and timely
- Communicate with manufacturing departments to resolve on time delivery and quality issues
- Maintain complete and accurate customer contact information
- Set forth to meet and achieve daily goals
- Responsible for providing and interpreting reports on sales activities and objective measurements
- Develop, solicit and generate new customer accounts
- Develop and maintain an organized work area
- Balance workload to meet goals
- Must clearly understand technology associated with manufacturing high technology circuit boards
- Project independence, motivation and a success driven approach to complete responsibilities and meet goals
- Excellent and articulate speaker in a variety of settings; easily adjusts the message to match the audience
- Able to use superior customer-oriented telephone etiquette
- Ability to coordinate and work effectively with many different departments, companies and personalities
- Ability to read, write and communicate in English to the degree necessary to perform the job
- Ability to work under pressure and prioritize tasks
- Ability to multitask
- Experience in an inside sales environment preferred; printed circuit board industry experience a plus
- Excellent use and knowledge of Microsoft Office; Outlook, Word, Excel, PowerPoint
- Bachelor's degree preferred, but not required
TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered.
Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is:
$46,273 - $73,142
Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location.
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