291 Hospitality jobs in El Dorado Hills
Senior Hospitality Manager
95814 Sacramento, California
$75000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is seeking a dynamic and experienced Senior Hospitality Manager to oversee the strategic operations of a flagship establishment in Sacramento, California, US . This pivotal role requires a forward-thinking leader with a proven track record in delivering exceptional guest experiences and driving operational excellence. The Senior Hospitality Manager will be responsible for managing a diverse team, ensuring adherence to service standards, and optimizing revenue streams. Key responsibilities include developing and implementing innovative service strategies, managing budgets and financial performance, cultivating strong relationships with vendors and stakeholders, and ensuring compliance with all health, safety, and licensing regulations. The ideal candidate will possess a deep understanding of the hospitality industry, including food and beverage operations, event management, and customer service best practices. This position demands strong leadership, exceptional communication, and outstanding problem-solving skills. You will also be involved in staff recruitment, training, and performance management, fostering a positive and productive work environment. Strategic planning for future growth and identifying new market opportunities will be crucial. The ability to adapt to evolving industry trends and maintain a competitive edge is paramount. This role offers a unique opportunity to make a significant impact on a highly regarded hospitality venue. We are looking for a candidate who is passionate about service, dedicated to quality, and possesses the business acumen to lead and inspire a team to achieve outstanding results. The successful applicant will contribute to the overall brand reputation and success of the business through meticulous attention to detail and a commitment to continuous improvement. This is a leadership position that requires hands-on involvement and a proactive approach to daily operations.
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0
Remote Hospitality Operations Specialist
95814 Sacramento, California
$85000 Annually
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Posted 4 days ago
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Job Description
Our client, a leading innovator in the Hospitality & Tourism sector, is seeking a skilled Remote Hospitality Operations Specialist to enhance operational efficiency and guest experiences across their diverse portfolio of properties, all managed from a remote location, though originating from a base near Sacramento, California . This role is vital for streamlining service delivery, implementing best practices, and ensuring consistent quality standards. You will analyze operational data, identify areas for improvement, and develop strategies to optimize resource allocation and guest satisfaction. The ideal candidate will possess a deep understanding of hospitality operations, including front desk management, F&B, housekeeping, and guest services. You will leverage technology to monitor performance metrics, train staff remotely, and coordinate with on-site teams to address operational challenges. This position requires exceptional problem-solving abilities, strong communication skills, and a proactive approach to service excellence. Your work will directly impact the guest journey and contribute to the overall success of our hospitality ventures. Responsibilities include:
- Analyzing operational performance data to identify trends and areas for improvement.
- Developing and implementing standardized operating procedures (SOPs) for various hospitality functions.
- Coordinating with on-site property managers and staff to ensure seamless service delivery.
- Managing guest feedback and complaint resolution processes remotely.
- Assisting in the development and delivery of remote training programs for staff.
- Monitoring and optimizing resource allocation, including staffing and inventory.
- Ensuring compliance with hospitality industry standards and regulations.
- Utilizing technology and software to enhance operational efficiency and guest experience.
- Researching and recommending new technologies and strategies to improve hospitality operations.
- Contributing to strategic planning and budget management for operational initiatives.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations, resort management, or a similar hospitality role.
- Proven track record in optimizing operational efficiency and enhancing guest satisfaction.
- Strong understanding of front-of-house and back-of-house operations.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, interpersonal, and remote collaboration skills.
- Proficiency in property management systems (PMS) and other hospitality software.
- Ability to work independently and manage multiple projects in a remote setting.
- Knowledge of industry best practices and emerging trends in hospitality.
- A passion for delivering outstanding guest experiences.
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1
Remote Hospitality Experience Manager
95811 Sacramento, California
$85000 Annually
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Posted 6 days ago
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Job Description
Our client is seeking an innovative and customer-focused Remote Hospitality Experience Manager to redefine guest journeys. This is a fully remote position, ideal for a leader passionate about creating exceptional experiences within the hospitality and tourism sector. You will be responsible for designing, implementing, and optimizing guest engagement strategies that enhance satisfaction, loyalty, and brand reputation. Your role will involve collaborating with various departments, including marketing, operations, and customer service, to ensure a cohesive and memorable experience for all guests.
Key responsibilities include developing and executing creative initiatives that cater to diverse guest needs and preferences. You will analyze guest feedback and operational data to identify areas for improvement and implement data-driven solutions. This includes creating compelling digital content, managing online reviews, and fostering positive online communities. You will also be tasked with developing training materials and programs for staff to ensure consistent delivery of high-quality service standards.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field. A minimum of 5 years of experience in hospitality management, customer experience, or a related role is required, with a strong portfolio demonstrating successful implementation of experience-enhancing strategies. Proven experience in managing online reputation and leveraging social media for customer engagement is essential. Excellent communication, interpersonal, and problem-solving skills are crucial, as is the ability to think creatively and strategically.
Proficiency in hospitality software, CRM systems, and digital marketing tools is highly desirable. You should possess a strong understanding of current trends in the hospitality and tourism industry and a passion for exceeding customer expectations. This remote role offers the flexibility to work from anywhere while making a significant impact on guest satisfaction and loyalty in the hospitality industry.
Key responsibilities include developing and executing creative initiatives that cater to diverse guest needs and preferences. You will analyze guest feedback and operational data to identify areas for improvement and implement data-driven solutions. This includes creating compelling digital content, managing online reviews, and fostering positive online communities. You will also be tasked with developing training materials and programs for staff to ensure consistent delivery of high-quality service standards.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field. A minimum of 5 years of experience in hospitality management, customer experience, or a related role is required, with a strong portfolio demonstrating successful implementation of experience-enhancing strategies. Proven experience in managing online reputation and leveraging social media for customer engagement is essential. Excellent communication, interpersonal, and problem-solving skills are crucial, as is the ability to think creatively and strategically.
Proficiency in hospitality software, CRM systems, and digital marketing tools is highly desirable. You should possess a strong understanding of current trends in the hospitality and tourism industry and a passion for exceeding customer expectations. This remote role offers the flexibility to work from anywhere while making a significant impact on guest satisfaction and loyalty in the hospitality industry.
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2
Senior Hospitality Operations Manager
95811 Sacramento, California
$95000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is seeking a highly motivated and experienced Senior Hospitality Operations Manager to lead and optimize our remote hospitality services. This is a fully remote, strategic role where you will be instrumental in shaping the future of our guest experiences and operational efficiency from anywhere in the United States.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement comprehensive operational strategies for hospitality services, ensuring alignment with business objectives.
- Oversee daily operations of the remote hospitality team, including client relations, service delivery, and quality assurance.
- Manage and mentor a diverse team of remote hospitality professionals, fostering a culture of excellence and continuous improvement.
- Analyze operational data and key performance indicators (KPIs) to identify areas for enhancement and cost optimization.
- Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction.
- Stay abreast of industry trends and best practices in hospitality management and remote work environments.
- Develop and manage budgets, ensuring financial targets are met or exceeded.
- Implement and refine standard operating procedures (SOPs) to maintain high service standards.
- Lead strategic initiatives focused on enhancing the remote guest experience and operational scalability.
- Conduct regular performance reviews and provide constructive feedback to team members.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in hospitality operations, with at least 3 years in a management role.
- Proven track record of successfully managing remote teams and operations.
- Exceptional leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities, with a keen eye for detail.
- Proficiency in hospitality management software and remote collaboration tools.
- Demonstrated ability to drive operational efficiency and improve guest satisfaction.
- Experience with budget management and financial forecasting.
- Ability to work independently and as part of a distributed team.
- Passion for delivering exceptional customer service and creating memorable experiences.
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3
Senior Hospitality Operations Analyst
95814 Sacramento, California
$80000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is seeking a results-driven Senior Hospitality Operations Analyst to join their dynamic team. This hybrid role offers a blend of remote work flexibility and on-site collaboration in **Sacramento, California, US**. You will play a critical role in analyzing operational data, identifying areas for improvement, and developing strategies to enhance guest satisfaction, operational efficiency, and profitability within the hospitality sector. The ideal candidate will possess a strong analytical acumen, a deep understanding of hospitality operations, and expertise in data analysis tools and techniques. You will work closely with hotel management, F&B directors, and other department heads to gather insights, develop reports, and implement data-driven recommendations. Key responsibilities include:
- Collecting, analyzing, and interpreting operational data from various hospitality departments (e.g., rooms, F&B, events).
- Developing and maintaining key performance indicators (KPIs) dashboards to track operational performance.
- Identifying trends, patterns, and anomalies in operational data and providing actionable insights.
- Conducting cost-benefit analyses and financial modeling to support strategic decision-making.
- Assisting in the development and implementation of process improvements to enhance efficiency and guest experience.
- Preparing detailed reports and presentations for senior management.
- Collaborating with department heads to gather feedback and ensure alignment on operational goals.
- Forecasting operational needs and identifying potential risks and opportunities.
- Staying current with industry best practices and emerging technologies in hospitality analytics.
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4
Senior Hospitality Operations Manager (Remote)
95811 Sacramento, California
$95000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and dynamic Senior Hospitality Operations Manager to lead their remote operations team. This position is critical for overseeing and optimizing the guest experience and operational efficiency across multiple properties, all managed virtually. The ideal candidate possesses a strong background in hospitality management, exceptional leadership skills, and a proven ability to drive service excellence from a distance. You will be responsible for developing and implementing operational strategies, managing budgets, ensuring compliance with health and safety standards, and fostering a culture of exceptional customer service among distributed teams. This role requires a proactive, data-driven approach to identify areas for improvement, implement best practices, and leverage technology to enhance operational performance. The fully remote nature of this position demands excellent virtual communication, delegation, and performance management skills. You will work closely with property managers, marketing, and guest services to ensure cohesive and high-quality service delivery nationwide.
Key Responsibilities:
Key Responsibilities:
- Oversee daily operations for multiple hospitality venues, ensuring smooth and efficient service delivery.
- Develop and implement operational policies and procedures to enhance guest satisfaction and profitability.
- Manage operational budgets, control costs, and identify revenue enhancement opportunities.
- Ensure compliance with all health, safety, and hygiene regulations across all locations.
- Lead and motivate remote teams, providing guidance, training, and performance evaluations.
- Monitor guest feedback and implement strategies to continuously improve the guest experience.
- Collaborate with marketing and sales teams to develop and execute promotions and initiatives.
- Utilize operational data and analytics to identify trends and drive performance improvements.
- Manage relationships with vendors and suppliers to ensure cost-effectiveness and quality.
- Serve as a key point of contact for escalations and complex operational challenges.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 7+ years of progressive experience in hospitality operations management.
- Proven track record of success in managing multiple properties or large-scale operations.
- Strong understanding of hotel operations, revenue management, and guest services.
- Excellent leadership, communication, and interpersonal skills, particularly for remote team management.
- Proficiency in property management systems (PMS) and other hospitality technology.
- Demonstrated ability to manage budgets and control costs effectively.
- Strong problem-solving and decision-making abilities.
- Ability to adapt and thrive in a fast-paced, remote work environment.
- Passion for delivering outstanding guest experiences.
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5
Senior Hospitality Operations Manager (Remote)
95814 Sacramento, California
$95000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to lead and optimize our hospitality operations. This is a fully remote, senior-level position that requires a proven track record in managing diverse hospitality functions, including customer service, event coordination, and resource management. You will be responsible for developing and implementing strategies to enhance guest satisfaction, drive operational efficiency, and maintain high standards of service excellence across all touchpoints. This role involves extensive collaboration with cross-functional teams, vendors, and stakeholders to ensure seamless execution of hospitality initiatives. Your responsibilities will include budget oversight, performance analysis, and continuous improvement of service delivery models. You will also be instrumental in training and mentoring operational staff, fostering a culture of proactive problem-solving and exceptional guest engagement. A deep understanding of hospitality trends, best practices, and emerging technologies is crucial. The ideal candidate will possess exceptional leadership, communication, and organizational skills, with the ability to thrive in a remote-first environment. We are looking for an individual who can inspire teams, manage complex projects, and deliver outstanding results. If you are passionate about hospitality, possess a strategic mindset, and excel at remote team leadership, we encourage you to apply for this exciting opportunity to shape the future of our client's guest experiences. The work environment is fast-paced and demands a high degree of autonomy and self-motivation. Success in this role means consistently exceeding guest expectations and contributing significantly to the overall success of our client's hospitality portfolio. Experience with virtual event management platforms and digital guest engagement tools is highly valued. Your input will be critical in refining operational protocols and elevating our brand's reputation in the market. This is a unique opportunity to make a significant impact from anywhere in the US, contributing to a forward-thinking organization dedicated to delivering unparalleled hospitality.
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6
Senior Event Manager - Luxury Hospitality
95814 Sacramento, California
$85000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client, a premier luxury hospitality group, is seeking a highly organized and creative Senior Event Manager to lead the planning and execution of high-profile events at their flagship property. This role requires a deep understanding of luxury event management, vendor relations, client service, and on-site coordination to deliver seamless and unforgettable experiences. You will be responsible for managing all aspects of event production, from initial client consultation and proposal development to flawless execution and post-event follow-up. This position requires full-time, on-site presence at our prestigious venue in Sacramento, California, US , to ensure direct oversight and client satisfaction. The ideal candidate is passionate about hospitality, possesses exceptional attention to detail, and thrives in a fast-paced, client-focused environment.
Responsibilities:
Responsibilities:
- Manage the planning and execution of a diverse range of events, including corporate functions, weddings, galas, and social gatherings, ensuring alignment with luxury brand standards.
- Serve as the primary point of contact for clients, providing exceptional service throughout the event planning process.
- Develop detailed event proposals, including budgets, timelines, floor plans, and creative concepts.
- Source, negotiate with, and manage relationships with external vendors, including caterers, florists, audio-visual providers, and entertainment.
- Oversee on-site event logistics, ensuring smooth operations, adherence to schedules, and timely problem resolution.
- Collaborate with internal departments, such as culinary, banquets, and facilities, to ensure seamless event delivery.
- Conduct pre- and post-event meetings with clients to gather feedback and ensure satisfaction.
- Manage event budgets, track expenses, and ensure profitability targets are met.
- Stay informed of current event trends, industry best practices, and competitor offerings.
- Maintain accurate event files and client records.
- Contribute to the development and refinement of event services and offerings.
- Bachelor's degree in Hospitality Management, Marketing, Communications, or a related field.
- Minimum of 6 years of progressive experience in event management, preferably within the luxury hotel or high-end catering industry.
- Proven track record of successfully planning and executing complex, high-stakes events.
- Exceptional interpersonal, communication, and client relationship management skills.
- Strong negotiation and vendor management capabilities.
- Proficiency in event planning software and standard office productivity tools.
- Ability to manage multiple projects simultaneously under pressure and meet tight deadlines.
- Creative thinking and problem-solving abilities.
- A passion for creating exceptional guest experiences and a meticulous eye for detail.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
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7
Remote Senior Hospitality Operations Strategist
95814 Sacramento, California
$110000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is seeking a seasoned and innovative Senior Hospitality Operations Strategist to join their fully remote team. This role is perfect for an experienced professional who thrives in a flexible work environment and possesses a deep understanding of the hospitality industry's operational intricacies. You will be responsible for developing and implementing strategic initiatives to enhance guest experiences, optimize operational efficiency, and drive revenue growth across various hospitality venues. This position requires a proactive approach to problem-solving, strong analytical capabilities, and the ability to collaborate effectively with diverse stakeholders across different geographical locations. As a remote-first role, excellent communication skills and self-discipline are paramount. Key responsibilities include:
- Developing, evaluating, and refining operational strategies to improve service quality, guest satisfaction, and profitability.
- Conducting in-depth market research and competitive analysis to identify emerging trends and opportunities within the hospitality sector.
- Designing and implementing best practices for front-of-house and back-of-house operations, including F&B, housekeeping, and guest services.
- Creating performance metrics (KPIs) and dashboards to track operational effectiveness and provide actionable insights.
- Collaborating with property management teams, corporate leadership, and external partners to ensure seamless execution of strategic plans.
- Identifying areas for cost optimization and efficiency improvements without compromising service standards.
- Developing training programs and resources for operational staff to ensure consistent service delivery and adherence to brand standards.
- Leading cross-functional project teams to implement new operational initiatives and technologies.
- Preparing comprehensive reports and presentations for senior management on operational performance and strategic recommendations.
- Staying abreast of industry innovations, regulatory changes, and customer expectations to proactively adapt strategies.
- Serving as a subject matter expert on operational excellence within the organization.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree is a plus.
- Minimum of 8 years of progressive experience in hospitality operations management, with a proven track record in strategic planning and execution.
- Demonstrated expertise in optimizing operations within hotels, resorts, restaurants, or other hospitality settings.
- Strong analytical and financial acumen, with the ability to interpret complex data and translate it into strategic actions.
- Exceptional project management and organizational skills.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
- Proficiency in hospitality management software and data analysis tools.
- Proven ability to work independently, manage time effectively, and collaborate in a remote team setting.
- Experience in developing and implementing operational standards and training programs.
- A passion for innovation and delivering exceptional guest experiences.
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8
Senior Hospitality Experience Designer (Remote)
95828 Sacramento, California
$95000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking an innovative and experienced Senior Hospitality Experience Designer to join their dynamic, fully remote team. This pivotal role will be instrumental in shaping the future of guest interactions and operational efficiency across a diverse portfolio of hospitality establishments. You will be responsible for conceptualizing, developing, and implementing cutting-edge guest experiences that exceed expectations and foster loyalty. This includes designing seamless customer journeys from initial booking through post-stay engagement, ensuring every touchpoint is intuitive, engaging, and memorable. Your expertise will be crucial in translating brand values into tangible guest experiences, utilizing a deep understanding of hospitality trends, user-centered design principles, and emerging technologies. The ideal candidate will possess a strong portfolio showcasing successful projects in hotel, resort, or experiential venue design. You will collaborate closely with cross-functional teams, including operations, marketing, and technology, to ensure cohesive execution. Responsibilities will involve conducting thorough user research, creating detailed journey maps and service blueprints, prototyping interactive elements, and facilitating design thinking workshops. You will also contribute to defining key performance indicators for experience success and analyze feedback to drive continuous improvement. This is a unique opportunity to make a significant impact on the hospitality industry from the comfort of your home office in **Sacramento, California, US** (or any other location, as this is a remote position). We are looking for a creative problem-solver with excellent communication skills and a passion for elevating the guest experience. A minimum of 5-7 years of experience in experience design, service design, or a related field within the hospitality sector is required. A Bachelor's degree in Hospitality Management, Design, Psychology, or a related field is preferred.
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