248 Hospitality jobs in Garden Grove

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00 - $23.00

Customer Service Representative 1
**Job details**
**General information**
**Entity**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Cabin designs, certifies, manufactures and supports innovative aircraft cabin interiors, equipment and systems, providing airlines and OEM Customers with distinctive aircraft branding, and their passengers with a safe, comfortable and enjoyable flying experience.
**Reference number**

**Job details**
**Domain**
Programs / Customer Relations
**Job field / Job profile**
Customer services and support - Customer support & services training
**Job title**
Customer Service Representative 1
**Employment type**
Permanent
**Professional category**
Employees / Staff
**Part time / Full time**
Full-time
**Job description**
Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip.
Join our first-class team to reinvent in-flight experience. In the role of Customer Service Representative 1, you'll play a pivotal part on our Customer Service team.
The Customer Service Representative requires a high level of internal customer engagement, plus the capability to coordinate successful integrated product offerings. The Customer Service Representative works in coordinating, supporting and improving the commercial process and positively influence customer happiness. The Customer Service Representative is responsible for coordinating day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the customers.
This position contributes to our vision by:
1.Ensure sales orders are processed accurately and entered within a timely manner using company ERP system
2.Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly
3.Validate entered order information by checking against customer purchase orders
4.Maintain a Purchase Order (PO) entry tracker to provide visibility to the Contracts and Accounting teams
5.Review aging report weekly, provide updates to the Accounts Receivable department regarding past dues accounts
6.Fulfill a coordinating role between the customer and all relevant internal stakeholders (sales, engineering/PD, qualification/certification, finance) that potentially have impact on the customer satisfaction
7.Coordinate order and shipping related matters with production, planning, shipping and responsible stakeholders
8.Coordinate customer complaint handling in cooperation with the department manager
9.Educate internal customers and departments on customer characteristics in order to improve sales and profitability
10.Proactively approach Safran customers to improve relationship
**But what else? (advantages, specificities, etc.)**
Safran Cabin is #1 worldwide for business and regional aircraft interiors.
Here, you will build your skills and grow with a community of experts to enrich yourself every day.
Here, collaboration is embodied within the diversity of our teams all around the world.
Here, we're cutting our emissions, not your ambitions.
Together, let's shape the sustainable future of aeronautics. Learn more about Safran Cabin!
Why join us?
- Your Benefits: Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, and employee discounts & rewards for consumer products/services and more!
- Management roles may be eligible for a bonus in accordance with the terms of the applicable incentive plan.(Bonus eligible positions only) Remove if not applicable.
The expected salary range for this position is between $16.50 - $3.79 Hourly. Actual compensation will be determined based on experience, education, and other factors permitted by law.
At Safran Cabin, we provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.
**Candidate skills & requirements**
Qualifications:
Education: High school diploma required; Bachelor's degree preferred
Experience: 2-3 years of data entry experience
Computer: Proficient in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.
Other Skills: High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines
Description: Entry-Level position within job role
1. Does require fluent communication in English language.
2. Employment Status may be part-time, full-time, or temporary.
3. Traveling is required.
4. Protracted or irregular hours may be required.
5. Relocation to another Safran facility may be required.
**Annual salary**
16.50 - 23.79 Hourly
**Job location**
**Job location**
North America, United States, California
**City (-ies)**
7330 Lincoln Way CA 92841 Garden Grove
**Applicant criteria**
**Minimum education level achieved**
High School Diploma/GED Equivalent
**Minimum experience level required**
First experience
**Additional Languages preferred**
English (Fluent)
**ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency**
No

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead** !
**Overview:**
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
**Key Responsibilities:**
+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
+ Coordinate meal and break periods and monitor schedule adherence.
**Requirements:**
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** **$17.50 per hour** **-** **$7.50 per hour**
**Location** 01668 - Garden Grove
**Posting Number** P -2
**Address** 9661 Chapman Ave
**Zip Code** 92841
**Position Type** Regular Part-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** 17.50 - 17.50 per hour

Who We Are
Join the team at Jon & Vinny’s , where passion for great food and genuine hospitality come together in a fast-paced, energetic environment! We’re looking for dedicated, team-oriented individuals who thrive in a dynamic setting and take pride in delivering exceptional guest experiences. Whether you’re a seasoned hospitality professional or eager to grow in the industry, we offer a supportive and inclusive workplace with opportunities for career advancement. If you love working with great people, enjoy a lively atmosphere, and want to be part of a restaurant that values quality, teamwork, and community, we’d love to hear from you!

Jon & Vinny’s is a fast-paced, high-volume, all-day restaurant serving several Los Angeles communities 7 days a week. Known for our welcoming vibe, delicious food, and exceptional wine and cocktail offerings, we’ve become a neighborhood favorite where guests come to celebrate everything from casual dinners to special occasions. With a bustling atmosphere, we’re dedicated to delivering the kind of hospitality that makes every guest feel like a VIP.

Our concept is simple yet refined—a place for families, friends, first dates, and everything in between. We focus on creating joyful experiences with comforting food, great wine, and a vibrant atmosphere. If you’re someone who thrives in a high-energy environment and wants to be part of a dynamic, growing brand, this is the perfect place for you.

Core Values

Hospitality 

Hospitality is who we are; it's the kindness we extend to each other; it's the friendly and genuine reception of our guests. Hospitality is the excitement & enthusiasm with which we approach our guests, our spaces, each other, and our positions. We expect our team members to execute our concept every day and hold hospitality paramount.

Intention

The best things in life are built and created with intention. Our concept is beautifully designed. When we approach our work with intention and thoughtfulness, it encourages everyone to create an exceptional experience for our guests and for each other.

Respect

Respect is fundamental to who we are. We respect our guests, ourselves, our team, our products, our resources, our peers, our leaders, and our space. We hold ourselves to the highest standards of integrity and moral principles.

Teamwork  

We value our commitment to working with and listening to each other as a team; kindness and generosity are an integral part of our professional relationships. Teamwork is essential to provide a great experience to our guests. 

Determination & Readiness

We are determined to make our guests happy and we are ready to pivot and adapt at any time. We are determined to keep our restaurants clean, organized and on a path of improvement.  As a team, we are able to improvise, adapt and overcome any situation for our team and our guests. We have a readiness to satisfy the guests and meet and exceed their expectations.

Service Manager Job Description

The Service Manager is an entry-level management position responsible for supporting the day-to-day front-of-house (FOH) operations, with a focus on service execution, team training, and beverage program standards. They play a key role in delivering a positive guest experience, ensuring the cleanliness and readiness of the facility, and maintaining a professional, positive working environment for all employees. This role is a vital link between hourly staff and senior leadership, with a strong focus on service execution, team development, and systems mastery.

Service Managers lead from the floor — bringing presence, intention, and accountability to every shift. They must understand and embody the spirit of our hospitality while helping others do the same. This role is ideal for someone passionate about service, energized by training, and excited to grow as a leader within our company.

What you'll do:

Service Execution

• Maintain full mastery of the Steps of Service, and ensure that they are executed with consistency across all FOH roles - no skipped steps or shortcuts.
• Ensure daily adherence to service checklists.
• Lead by example in all FOH roles - utility, beverage servers, servers, takeout and hosts.
• Uphold and train for all service SOPs for birthdays, chit procedures and host communications, takeout protocol for Doordash and orders called in.
• Maintain that all roles set the table properly according to procedure.
• Focus on table maintenance - waters refilled, fresh napkins, clearing finished plates.
• Making sure every table is cleared for dessert by removing placemats and wiping the table down.
• Ensure urgency in resets between reservations
• Maintain that all roles are productive and contribute to service in a positive manner - effectively managing hourly employees and guiding them with core values.
• Fill any gaps as needed to maintain efficient service flow and guest satisfaction.

Guest Relations and Floor Leadership

• Be visibly present on the floor, directing service flow and maintaining a high level of guest interaction.
• Engage directly with guests at the front door, tableside, in the wine shop, or via phone/email to ensure high satisfaction and build lasting relationships.
• Address guest concerns with urgency, care, and discretion, escalating issues to senior leadership when necessary.

   Collaborate with Guest Relations & Events Manager to:

• Optimize table management and reservation flow
• Maximize covers and pacing
• Ensure the host team delivers an exceptional experience for our first impression hospitality. This means guests are greeted with enthusiasm.
• Ensure phones are answered in 3 rings or less
• Ensure guests are greeted in 5 seconds or less

Food and Beverage Program Knowledge

• Maintain full mastery of the non-alcoholic beverage program, including preparation of all coffee and espresso drinks to standard.
• Demonstrate fluency in the by-the-glass wine list and cocktails, as well as being able to sell wine by the bottle. Assist in training team members on beverage knowledge and service.
• Monitor setup and quality of all beverage service stations to ensure consistency and efficiency. Make sure all drinks are made using jiggers and pour measures if applicable.
• Maintain full knowledge of breakfast, lunch and dinner menus including allergies, substitutions and modifications allowed. 
• Training team members to sell, and not just be “order takers”, while delivering exceptional service to first time guests and regulars alike.

Team Training & Coaching

• Train and coach all FOH hourly employees, providing real-time feedback to support excellence and consistency daily.
• Identify team members in need of development and provide targeted coaching to build skill and confidence.
• Assist in orientation of new hires; setting the tone for service expectations.
• Reinforce all service protocols, policies, and operational standards on the floor.
• Support pre-shift meetings, service demonstrations, and company protocol rollouts.

Operational Support & Cleanliness Oversight

• Maintain restaurant cleanliness and ensure all FOH areas are clean, stocked, and ready for service. This includes ensuring 20 min daily bathroom checks are conducted.
• Monitor linen usage, chemical supplies, and cleaning checklists for weekly and quarterly deep cleans.
• Oversee maintenance and cleanliness of dumpsters and utility areas throughout the week.
• Track and maintain inventory of FOH items including silverware, china, glassware, and beverage tools.
• Ensure all FOH stations are stocked, organized, and maintained before, during, and after service.

Administrative & Financial Awareness

• Develop a working knowledge of financial tools such as the PCL, petty cash tracking, inventory reports, and invoice entry.
• Assist with receiving deliveries, entering invoices, and overseeing FOH spending as directed.
• Support understanding of labor management tools including OT, break compliance, and FOH scheduling.
• Communicate daily service or staffing challenges to senior management and work together to resolve issues.
• Assist with guest services tasks as needed, including reservations, club orders, and large-format to-go coordination.

Other Duties as Assigned

• Perform other duties as assigned by senior managers, including coverage for floor leadership during service, administrative tasks, or team events.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintain an up to date Manager Servsafe certification and Anti-Harassment Certificate.
• Must pass and maintain JVRG Master Trainer Certification

FLSA Status: Exempt

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.

Why Join Jon & Vinny’s?

By joining our team, you’ll be part of a passionate, supportive group that’s constantly looking to grow, innovate, and provide the best possible experience for our guests. This role is not just about managing the floor—it’s about being a part of something bigger, contributing to a brand that’s all about warmth, inclusiveness, and the joy of sharing great food and wine.

If you’re excited about becoming a part of the Jon & Vinny’s family and are ready to take on the challenge of a high-volume, hospitality-focused environment, we’d love to meet you!

Apply today and let’s create unforgettable dining experiences together.

More detail about Jon & Vinny's part of Joint Venture Restaurant Group, please visit

Rapport
**Salary:** $21/Hr-$22/Hr
**Other Forms of Compensation:**
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.
**Job Summary**
The **Guest Service Ambassador/Hospitality Ambassador** is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manage and maintain all public areas, the ambassador will be the point of contact for reception and c-suite team.
**Key Responsibilities:**
+ Provide high-level internal and external customer support
+ Restock office, kitchen, and pantry supplies
+ Prepare and maintains conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.
+ Set-up all conference rooms for new/continuing meetings
+ Ability to move&lift conference furniture up to 50 lbs.
+ Ensure all trash is cleared at regular intervals of time
+ Maintain and report all maintenance related reports
+ Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.
+ Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
+ Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen
+ Coordinate and arrange basic office equipment repairs and maintenance
+ Carry out instructions for security, fire, health and safety guidelines
+ Provide first-line support for basic office technology
+ General administrative support
+ Interface with vendors (catering, AV, etc.) to provide seamless customer support
+ Respond to inquiries and anticipates customer needs
+ Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
+ Kitchen Areas - Maintain a clean, functional&organized look, ensure the sink is clutter free and the dishwashers are being effectively utilized.
+ Maintain a strong awareness of business activity and communicate all updates with your team members.
+ Communicate and interact effectively with all other departments.
+ Conduct opening and closing walkthroughs when business requires
+ Other duties as assigned
**Preferred Qualifications:**
+ A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard.
+ The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
+ Excellent listening and oral communication skills.
+ Basic computer skills and knowledge of office technology / equipment.
+ Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
+ Discreet, ethical and committed to maintaining a high degree of confidentiality.
+ A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain.
+ Two to three years' experience in a client service / housekeeping / porter or houseman within a hospitality or corporate environment.
**Apply to Rapport today!**
_Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA_
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
**Associates in Rapport are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information
**Req ID:**
Rapport a specialized division of FLIK Hospitality Group

Job Title
Hospitality Sales Support Coordinator
Position Overview
.
Shaw Industries is seeking a Hospitality Sales Coordinator to support its Regional Hospitality Sales & Custom Customer Service team. This remote role plays a key part in managing hospitality projects and enhancing customer relationships by coordinating quotes, samples, orders, claims, and communications across internal teams and clients. The coordinator serves as a central point of contact for project tracking and resolution, ensuring smooth execution and timely follow-up for strategic accounts. Responsibilities include maintaining project data in Salesforce, facilitating shipments, supporting sales efforts, and contributing to a collaborative team environment focused on delivering exceptional service.
Hours: 8:00 AM - 5:00 PM
Location: Remote
Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more.
Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide.
Responsibilities:
+ Serve as the primary contact for local market customers and the sales team, managing inquiries, order processing, project setup in Salesforce (SFDC), quoting, and claims initiation.
+ Coordinate with internal departments to resolve customer issues and ensure timely communication.
+ Provide interim support in vacant territories by managing active projects and assisting with pricing and order fulfillment.
+ Monitor Proforma Invoices and customer payments to facilitate timely order release and shipment.
+ Create and manage project records and formal quotes in SFDC.
+ Track and follow up on sample requests, mockup submissions, and scheduled shipments to meet project deadlines.
+ Distribute product documentation, including specifications, pricing, installation guidelines, and warranties.
+ Respond to customer emails and support the sales team with updates and information.
+ Initiate and manage claims in ShawNow, including scheduling inspections when needed.
+ Maintain a current list of open projects and send order confirmations with shipping details.
+ Enter sample orders across various product categories.
+ Participate in ongoing learning and team collaboration to support continuous improvement.
Qualifications:
+ High school diploma or equivalent.
+ Experience in customer-facing roles, with familiarity in tools such as Salesforce and ShawOnlineLive.
+ Strong communication skills across phone, email, and other digital platforms.
+ Effective time management, organization, and attention to detail.
+ Ability to work collaboratively in a team environment and adapt to changing priorities.
+ Familiarity with order entry systems, claims processing tools (e.g., ShawNow), glinks and hospitality project workflows is beneficial.
+ Commercial Experience is strongly preferred
Competencies:
+ Build Customer Satisfaction
+ Learn and Apply
+ Manage Work
+ Communicate Effectively
+ Initiate Action
Shaw benefits include: - Medical, dental, and vision insurance - Life insurance and disability coverage - Tuition reimbursement - Employee assistance program - Health savings account - Paid Time Off - Parental Leave - 401K and Retirement Plans - Product discounts for employees - Adoption assistance - Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations) - And much more.
Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Our client is recruiting a strategic and seasoned Senior Hospitality Operations Manager to spearhead operations for their diverse portfolio of properties, operating entirely remotely. This pivotal role demands a leader with a comprehensive understanding of the hospitality industry, from guest services and F&B management to financial oversight and staff development. You will be responsible for setting operational standards, optimizing efficiency, and ensuring the delivery of exceptional guest experiences across all managed locations. Key duties include developing and implementing operational policies and procedures, monitoring financial performance, and identifying opportunities for revenue enhancement and cost reduction. You will oversee remote management of on-site teams, focusing on recruitment, training, and performance management to ensure high levels of service delivery and employee engagement. Strategic planning for future growth, market analysis, and staying ahead of industry trends will also be integral to your role. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 8 years of progressive experience in hospitality operations, including significant experience in management roles. Proven success in leading and motivating remote teams, coupled with strong financial acumen and P&L management experience, is essential. Excellent problem-solving, decision-making, and communication skills are paramount for navigating the complexities of remote operations and stakeholder management. Experience with property management systems (PMS) and other relevant hospitality software is required. This is a unique opportunity for a dynamic leader to shape the operational future of a growing hospitality group from a remote setting.

Our client, a luxury hotel group in **Los Angeles, California, US**, is seeking a dynamic and experienced Senior Hospitality Operations Manager to oversee and optimize the day-to-day operations of their flagship property. This critical on-site role is responsible for ensuring exceptional guest experiences, maintaining high standards of service, and driving operational efficiency across all hotel departments. You will lead and mentor a diverse team of department heads, including Front Office, Housekeeping, Food & Beverage, and Engineering, fostering a culture of excellence and continuous improvement. Responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and ensuring compliance with all health, safety, and brand standards. The ideal candidate will possess a deep understanding of luxury hospitality management, with a proven track record of success in driving guest satisfaction and financial performance. Exceptional leadership, problem-solving, and communication skills are essential. You will be the key point of contact for resolving guest issues and ensuring seamless service delivery. This is a demanding but rewarding role for a passionate hospitality professional looking to make a significant impact in a world-class establishment. The position requires a hands-on approach and a commitment to delivering an unparalleled guest experience. This role is based full-time at our hotel in **Los Angeles, California, US**, offering a vibrant work environment and opportunities for professional growth.

Key Responsibilities:

• Oversee and manage all hotel operational departments to ensure smooth and efficient functioning.
• Develop and implement operational policies and procedures to enhance guest satisfaction and service quality.
• Manage departmental budgets, control expenses, and optimize revenue generation.
• Lead, motivate, and mentor department managers and staff to achieve high performance.
• Ensure compliance with all health, safety, sanitation, and security regulations.
• Resolve guest complaints and issues promptly and professionally, ensuring a positive resolution.
• Conduct regular performance evaluations and provide constructive feedback to staff.
• Collaborate with other departments to ensure a seamless guest experience.
• Implement and uphold brand standards and service excellence initiatives.
• Monitor operational performance metrics and identify areas for improvement.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hotel operations management, preferably with luxury or full-service hotels.
• Proven track record of successfully managing multiple departments and leading large teams.
• In-depth knowledge of hotel operations, including Front Office, Housekeeping, F&B, and Engineering.
• Strong financial acumen with experience in budgeting and cost control.
• Excellent leadership, interpersonal, and communication skills.
• Demonstrated ability to resolve complex operational issues and guest concerns.
• Proficiency in property management systems (PMS) and other relevant hospitality software.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong problem-solving and decision-making abilities.

Job Description

Job Description

Hospitality / POS Sales Partner - 1099 Commission Only
Location: Los Angeles, CA

About BLogic POS and this Role

At BLogic POS, we partner with restaurants, quick-serve spots, bars, nightclubs, retail stores, and multi-location groups to streamline operations through intuitive, high-performance point-of-sale technology. We equip businesses with the tools to streamline operations, reduce costs and increase profitability. BLogic POS delivers robust reporting, inventory management, loyalty programs, and online ordering all within a customizable, user-friendly interface built for speed, reliability, and seamless offline performance.

We’re growing our Los Angeles sales team and seeking motivated, relationship-driven partners to help expand our footprint in the hospitality industry. As a BLogic POS Sales Partner, you’ll represent a best-in-class Point-of-Sale platform backed by comprehensive training, advanced tools, and dedicated leadership support to help you build and scale your business. Our fast-paced, collaborative culture offers unlimited growth and income potential.

Compensation

• 30% of projected Year 1 merchant revenue paid upfront — weekly Friday payouts on every deal closed.
• 30% lifetime residual on each new merchant signed, paid monthly.
• Incentives & Bonuses: Additional rewards for top performance and fast activations.
• Top earners typically make $75K–$10K in Year 1, with the top 25% exceeding 150K+.

What You’ll Do 

• Prospect daily and engage local restaurants, retailers, and hospitality groups through B2B outreach, referrals, community events, and in-person canvassing.
• Build rapport with local merchants and develop new sales opportunities in your territory.
• Assess business needs and recommend tailored POS solutions that streamline operations and deliver ROI.
• Conduct demos (virtual or on-site) and manage deals through activation.
• Manage your pipeline, schedule, and deals independently.
• Track and report activity using our CRM tools.
• Consistently achieve or exceed monthly sales, install and activation goals.
• Maintain client relationships, drive referrals, and grow portfolios through upgrades and new features.

What We’re Looking For

• Minimum 2+ years of experience selling POS systems, hospitality technology, or related B2B solutions.
• Established network within the restaurant and hospitality industry.
• Experience in restaurant or hospitality management, SaaS, B2B field sales, service vendor roles, or F&B distribution will help you thrive.
• Proven success presenting technology solutions, managing the full sales cycle, and closing business.
• Strong communication, presentation, and relationship-building skills.
• Entrepreneurial mindset — self-motivated, organized, and results-driven.
• Tech-savvy and confident demonstrating POS technology to business owners.
• Valid driver’s license and reliable, insured vehicle.

Why Join BLogic POS

• Nationwide Territory: Sell anywhere in the U.S. — no limits.
• Unlimited Earnings: Commission-only with lifetime residuals and upfront bonuses for every new deal signed.
• Premier Pricing Programs: Includes IC+, surcharge, and cash discounting options.
• Fast Installations: Pre-built systems and concierge onboarding (virtual or on-site).
• 24/7 U.S.-Based Support: Real-time chat, text, and phone assistance.
• Training & Mentorship: Ongoing education and guidance from industry experts.
• True Independence: Build your business your way, backed by a trusted brand.

 

Join BLogic POS — where technology meets opportunity.

Apply today to become a BLogic Sales Partner.

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