178 Hospitality jobs in Greece
Hospitality Manager
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How You'll Do ItSupervise the team in providing best-in-class service on a daily basisCoach and develop the team and drive Associate engagementUphold operating procedures and service and safety standards, especially Guest SatisfactionEnsure all Guest areas are staffed and functioning efficientlyDelegate tasksDemonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit and CaringFocus on business metrics to drive performanceMaximize profit and revenuePerform other operational duties as assigned by your managerWhat We're Looking For5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environmentHigh school diploma or equivalentExcellent communication, time management and organization skillsAbility to work on a teamEnergy and enthusiasmA high level of self-awareness, receptivity to change and integrityAbility to work in extreme weather conditions for extended periods of timeAvailability to work varied shifts, including evenings, weekends and holidaysAbility to stand and walk for long periods of time including maneuvering up and down stairsAbility to obtain required licenses and certifications for your locationADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO StatementTopgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Patient Hospitality Ambassador - Must Speak Arabic
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About Circles Culture:
The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development, empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.
Position Overview:
The role of the Patient Ambassador is to offer white glove customer service while also displaying an enthusiastic and professional personality. This position will service the needs of the international community predominantly from Middle Eastern countries visiting Mayo Clinic and be dedicated to patient care, taking care of everything from the ordinary to the extraordinary. You will assist our clientele via face-to-face interaction, email and phone providing prompt, courteous and customer-oriented services to patients and families. You will accompany patients & their visitors to and from the airport in a Circles partner vehicle with an assigned driver. You will make recommendations and offer suggestions, as well as fulfill patient and family requests to satisfy their needs.
*This position requires exemplary hospitality skills, knowledge of the local area, and the ability to work a flexible schedule which may include some weekend and evening hours.*
This role is 100% on-site and only applicants who currently reside within commuting distance to Rochester, Minnesota will be considered as we are not currently offering any sponsorship or relocation packages at this time.
You must be fluent in Modern Standard Arabic, as well as English. Compensation for this role is $21.00-22.00 per hour and this is a full-time position.
Job Responsibilities:
You must have a true passion for helping people through the services we provide, and making a positive difference in the lives of the people you interact with day to day. You will perform such services as:
- Providing uncompromising service to patients and guests by arranging personal and convenience services.
- Perform general information research on products or services.
- Responding to international patients and their guest’s requests for visitor information, special arrangements or services and planning or identifying proper providers to assist.
- Respond to special requests from patients and their guests with unique needs and follow up to promote satisfaction.
- Answer, record and process all calls, messages, requests, questions and concerns.
- Contact appropriate individuals or client departments as necessary to resolve calls, requests or problems.
- Triaging any clinical or health related requests to appropriate client liaison assigned.
- Arrival airport greetings at baggage claim area and airport drop-off of patients and guests. Driving is not required, you will be accompanying patients and visitors in a Circles sourced partner vehicle with an assigned driver.
- Perform administrative and recordkeeping tasks associated with international concierge functions.
- Project an approachable and professional image at all times.
- Promote meaningful relationships through engaging and informed conversations with patients and guests via face to face interaction, phone and email.
- Respond to patient and guest requests in a professional, courteous and timely manner, without exception.
- Collaborate on new ideas and initiatives with team members and your Lead Concierge.
- Maintain a clean and organized working environment.
- Able to adapt to schedule changes as needed to ensure appropriate staffing.
- Consistently provide best in class customer service in a fast paced, structured environment.
- Adhere to all Circles fulfillment policies and procedures in delivering an exceptional customer experience.
Requirements
- HS Diploma required, Bachelor’s degree preferred.
- 3+ years of customer service experience, prior front desk, concierge or other hospitality experience is preferred; experience in healthcare is also strongly preferred.
- Demonstrated strong MS Office abilities including PowerPoint, Excel, and MS Word, Internet searching and typing.
- Strong verbal and written communication and organizational skills as well as the proven ability to provide quality service in a fast-paced environment.
- Active listening.
- Desire for continuous learning.
- Must be able to read, write and speak in fluent Modern Standard Arabic and English.
- Sensitive to ethnically diverse patients and understanding diverse cultural norms.
- Must have knowledge of cultural backgrounds of patients arriving from the Middle East.
Benefits
- Medical, dental, vision insurance starting the first day of the month after hire
- Long term and short-term disability insurance paid for by Circles
- 401k with match
- Life insurance paid for by Circles
- Up to 15 days of PTO your first year
- Paid holidays
- One paid day off per year to volunteer
- Access to discount programs
- Four-week paid sabbatical every five years
- HSA/FSA account eligibility
- Access to Employee Assistance Program
- Access to Employee Resource Groups that provide ongoing learning and mentorship opportunities
Customer Service
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Job Description
Direct Quote is looking for an Customer Service Manager to join our team in our local office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions.
The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.
Responsibilities:
- Oversee customer account management – Includes developing new business along with negotiating new clients and agreements to maximize profits.
- Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
- Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Requirements:
- Bachelor's degree in Business, Sales or related field
- Strong verbal and written communications skills
- Excellent listening, negotiation, and presentation abilities
- Familiarity with CRM software preferred
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Some travel required for this role
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Customer Service Rep
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One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
**Job Description:**
**Job Summary**
As a Customer Service Representative II (CSR II), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency.
**Essential Functions**
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
**Administrative:**
+ Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
+ Maintain accurate customer and territory records, facility records, and document all customer interaction.
+ Generation of reports
+ Monitor scheduled shipment dates to ensure timely delivery.
+ Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies.
+ Gain understanding of and adhere to Accounts Receivables policies and practices.
+ Verify price and terms in accordance with standard procedures and customer profitability profiles.
+ Multitask and work within multiple computer systems and communication platforms simultaneously.
+ Maintain a current knowledge of company products, policies and procedures
**Customer Support:**
+ Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.
+ Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.
+ Communicate any pertinent information received from customers to the outside sales representative or appropriate management.
+ Identify customer requirements and expectations in order to recommend specific products and/or solutions.
+ The Customer Service Representative may perform other duties as assigned
**Additional Functions**
In addition to the essential functions listed below, the incumbent may perform the following additional functions.
+ Upgrades telephone orders.
+ Introducing and promoting new products during calls.
+ May also place outbound calls to existing customers to identify and suggest additional products and increase sales and services.
**Job Qualifications**
**Required Qualifications**
+ High School Degree or equivalent
+ Exceptional customer service and organizational skills
+ Accuracy and strong attention to detail
+ Effective verbal, written, and interpersonal communication skills
+ General computer proficiency including knowledge of MS Office
**Preferred Qualifications**
+ Associate's Degree or equivalent combination of education and experience.
+ Proficiency in SAP or related ERP
**Working Conditions**
**Physical Demands**
+ Operating a computer or other office devices for the majority of the workday
+ May occasionally need to move packages up to 10 pounds such as office supplies or equipment
+ Must be able to communicate with others in person, over the phone, and in writing.
+ Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors
+ Must be able to read and interpret various electronic and written documents.
Environmental Factors
This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.
**Travel and On-Call**
This position provides the opportunity for minimal travel (10%) in a local area for a sales ride-along or training opportunity.
**What's In It For You ( provide competitive benefits, unique incentive programs and rewards for our eligible employees:
+ Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
+ 401(k) Match Retirement Savings Plan.
+ Paid Time Off (PTO).
+ Holiday Pay & Floating Holidays.
+ Volunteer Time Off (VTO).
+ Educational Assistance Program.
+ Full Paid Parental and Adoption Leave.
+ LifeWorks (Employee Assistance Program).
+ Patterson Perks Program.
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$18.37 - $22.50
**EEO Statement**
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Customer Service Engineer
Posted 12 days ago
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Qualifications
Responsibilities
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provide support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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