301 Hospitality jobs in Lakeland

Hospitality Ambassador (Guest Experience Leader) - Costa Enterprises McDonald's At Costa Enterprises McDonald's, creating feel-good moments is what we do best-and that starts with a friendly face. Hospitality Ambassadors bring warmth, energy, and positivity to every guest interaction, ensuring every visit is welcoming, smooth, and memorable. This isn't just a job-it's an opportunity to grow, connect, and build a future. Whether balancing school, pursuing a new career path, or looking for flexible hours, this role offers the support and benefits needed to succeed. Why Join Us - Top Benefits - Paid Time Off for Eligible Employees - Free meal during shifts - 30% National Employee Discount at McDonald's restaurants - Free Yearly Uniform Replacement - Tuition Assistance & Education support through Archways to Opportunity - Career Development & Advancement Opportunities (Crew Trainer and Shift Manager paths) - Access to PerkSpot discounts on travel, electronics, and more - Recognition Programs and Performance-Based Incentives - Subsidized health insurance for full-time employees What You'll Do + Greet and welcome guests with a smile + Assist customers with ordering and using kiosks + Offer help to guests who need extra support + Check in with guests to ensure satisfaction after receiving food + Handle any guest concerns quickly and kindly + Communicate guest feedback to the restaurant team What We're Looking For + A friendly, outgoing personality + Willingness to learn and grow + Team player mindset + Ability to thrive in a fast-paced environment Must be 15 years or older to apply. Scheduling availability between 7 AM - 8 PM preferred. Ready to Be the Smile That Makes Someone's Day? Join a team that believes in you and helps you grow every step of the way. Apply today and start building your future with Costa Enterprises McDonald's. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_ E-B4BF-4835-8E03-CCC9331D2C17_ McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact <>. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Our client, a renowned international hospitality group, is seeking a highly experienced Senior Hospitality Operations Manager for a fully remote position. This is a unique opportunity to oversee and optimize the operational strategies of multiple properties and brands within the group, driving excellence in guest experience and financial performance, all from your home office.

This remote role requires a proactive leader with a deep understanding of all facets of hospitality operations, including front desk, housekeeping, food and beverage, events, and guest services. You will leverage your expertise to develop best practices, implement innovative operational improvements, and ensure consistent brand standards across diverse locations. The ideal candidate possesses exceptional communication, analytical, and problem-solving skills, with a proven ability to lead teams and achieve strategic objectives virtually. We are looking for someone who can inspire operational excellence from anywhere.

Responsibilities:

• Oversee and direct the day-to-day operations of multiple hospitality properties, ensuring efficient and effective service delivery.
• Develop and implement operational policies, procedures, and standards to enhance guest satisfaction and operational efficiency.
• Monitor key performance indicators (KPIs) such as occupancy rates, RevPAR, guest satisfaction scores, and operational costs.
• Analyze financial statements and operational data to identify areas for improvement and cost savings.
• Lead and mentor on-site property management teams, fostering a culture of service excellence.
• Ensure compliance with all health, safety, and regulatory requirements.
• Manage vendor relationships and procurement processes.
• Develop and execute strategies for staff training and development.
• Implement new technologies and operational systems to streamline processes.
• Conduct regular virtual property assessments and provide actionable feedback.
• Collaborate with marketing and sales teams to support revenue generation initiatives.
• Manage crisis situations and ensure prompt resolution of guest concerns.
• Stay current with industry trends and best practices in hospitality management.
• Contribute to the strategic planning and growth of the hospitality group.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hospitality operations management, with a significant portion in a senior leadership role overseeing multiple units or brands.
• Proven track record of improving operational efficiency, guest satisfaction, and profitability.
• In-depth knowledge of hotel operations, including F&B, rooms division, and event management.
• Strong financial acumen and experience with budgeting, P&L management, and cost control.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in property management systems (PMS) and other hospitality software.
• Ability to analyze data and make informed strategic decisions.
• Experience working remotely and managing distributed teams effectively.
• Strong problem-solving and decision-making abilities under pressure.
• Passion for delivering exceptional guest experiences.

Join our client's global hospitality team and drive operational success across their portfolio from your remote location.

Our client, a leading hospitality management group, is seeking an experienced and visionary Remote Hospitality Operations Director to oversee and elevate their diverse portfolio of properties. This is a fully remote position, offering the flexibility to work from anywhere in the US. You will be responsible for developing and implementing innovative operational strategies to enhance guest satisfaction, optimize financial performance, and maintain the highest standards of service excellence across all managed locations. The ideal candidate will possess extensive experience in senior leadership roles within the hospitality industry, with a deep understanding of hotel and resort operations, F&B, and event management. Proven success in driving revenue growth, controlling costs, and implementing best practices in service delivery is essential. You will lead and mentor a team of on-site managers, fostering a culture of continuous improvement and exceptional guest experiences. Strong analytical skills, strategic thinking, and the ability to manage complex projects remotely are paramount. Experience with hospitality management software and data analysis for performance benchmarking is required. This role demands exceptional communication and interpersonal skills, enabling effective collaboration with property owners, stakeholders, and staff from a distance. We are looking for a results-oriented leader who is passionate about creating memorable guest experiences and driving operational efficiency. This is an unparalleled opportunity for a seasoned hospitality professional to leverage their expertise, lead from afar, and significantly contribute to the success of a dynamic and growing organization, all while enjoying the benefits of a remote work environment.

Our client, a renowned hospitality group with a portfolio of luxury properties, is seeking a strategic and analytical Remote Hospitality Revenue Manager to optimize revenue streams across their diverse range of accommodations. This fully remote position offers the flexibility to manage revenue strategies from anywhere, focusing on maximizing occupancy, average daily rates (ADR), and overall profitability. The ideal candidate will possess a deep understanding of the hospitality industry, strong analytical skills, and a proven ability to forecast demand and implement effective pricing strategies.

Responsibilities:

• Develop and implement comprehensive revenue management strategies to maximize room revenue and overall profitability for assigned properties.
• Analyze historical data, market trends, competitor pricing, and demand forecasts to set optimal pricing and inventory strategies across all distribution channels.
• Manage room inventory and pricing across the Global Distribution System (GDS), Online Travel Agencies (OTAs), and the company website.
• Conduct regular performance analysis, identify deviations from forecasts, and implement corrective actions.
• Collaborate with Sales, Marketing, and Operations teams to align revenue strategies with business objectives.
• Prepare weekly, monthly, and annual revenue forecasts and budgets.
• Monitor market intelligence and competitive landscape, providing insights and recommendations to management.
• Implement dynamic pricing models and promotional offers to drive bookings during shoulder and low seasons.
• Analyze the effectiveness of various distribution channels and recommend strategies for optimization.
• Utilize revenue management systems (RMS) and other analytical tools to gain insights and drive decision-making.
• Train and guide property-level teams on revenue management best practices and system usage.
• Present revenue performance reports and strategic recommendations to senior leadership.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
• Minimum of 4 years of experience in revenue management within the hotel or broader hospitality industry.
• Proven track record of successfully increasing revenue and profitability through strategic revenue management.
• Strong analytical and quantitative skills, with the ability to interpret complex data and market trends.
• Proficiency with revenue management systems (e.g., Duetto, IDeaS, TravelClick) and hotel property management systems (PMS).
• Expertise in pricing strategies, forecasting, demand modeling, and competitive analysis.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently, manage multiple priorities, and thrive in a remote, fast-paced environment.
• Proficiency in Microsoft Excel and other data analysis tools.
• A strategic mindset with a proactive approach to problem-solving and opportunity identification.
• Understanding of digital marketing channels and their impact on hospitality bookings is a plus.

This is an exciting opportunity to lead revenue optimization efforts for a prestigious hospitality group, working flexibly and contributing significantly to their success.

Our client is seeking a highly motivated and experienced Senior Hospitality Operations Manager to lead and optimize operations across a portfolio of hospitality ventures. This is a fully remote, senior-level position, offering a unique opportunity to shape the future of our client's hospitality footprint from the comfort of your home office. You will be instrumental in developing and implementing strategic initiatives that enhance guest satisfaction, operational efficiency, and profitability. This role requires a proactive approach, excellent leadership skills, and a deep understanding of the hospitality industry's best practices.

Key Responsibilities:

• Oversee day-to-day operations for multiple hospitality establishments, ensuring seamless service delivery and adherence to brand standards.
• Develop and implement innovative operational strategies to drive revenue growth and cost reduction.
• Manage budgets, forecasts, and financial performance of assigned properties, identifying areas for improvement.
• Lead, mentor, and develop cross-functional teams, fostering a culture of excellence and continuous improvement.
• Establish and maintain strong relationships with key stakeholders, including vendors, partners, and service providers.
• Monitor industry trends and competitor activities to identify new opportunities and challenges.
• Ensure compliance with all health, safety, and regulatory standards.
• Analyze operational data to identify trends, inefficiencies, and areas for enhancement.
• Develop and manage projects related to operational upgrades, renovations, or new service implementations.
• Champion customer service initiatives to ensure exceptional guest experiences.

This role is entirely remote, requiring a dedicated home office setup and excellent internet connectivity. You will collaborate extensively with teams across different time zones through digital communication tools. The ideal candidate will possess strong analytical, problem-solving, and decision-making skills, coupled with exceptional communication and interpersonal abilities. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, along with a minimum of 7 years of progressive experience in hospitality management. Proven success in managing remote teams and driving operational excellence in a dynamic environment is essential. If you are a visionary leader passionate about elevating hospitality experiences and thrive in a remote work setting, we encourage you to apply.

Our client, a dynamic leader in the hospitality sector, is seeking a highly motivated and experienced Senior Hospitality Operations Manager to join their fully remote team. This pivotal role offers the opportunity to shape and refine operational strategies from the comfort of your home office, contributing significantly to our client's continued success. You will be instrumental in developing and implementing best practices across various hospitality ventures, ensuring exceptional guest experiences and operational efficiency. Your responsibilities will include overseeing budgeting, resource allocation, and performance analysis for multiple locations, albeit from a distance. You will also be tasked with identifying areas for improvement, proposing innovative solutions, and driving the adoption of new technologies that enhance service delivery and operational flow.

The ideal candidate will possess a deep understanding of hospitality trends, a proven track record in managing complex operations, and exceptional leadership qualities. You will collaborate closely with on-site teams, providing guidance, support, and strategic direction. This role requires strong analytical skills to interpret operational data, forecast demand, and optimize staffing levels. Furthermore, you will play a key role in ensuring compliance with industry regulations and maintaining high standards of quality and safety.

Qualifications for this role include a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus. A minimum of 7 years of progressive experience in hospitality operations management is essential. Demonstrated experience in remote team leadership and a strong ability to communicate effectively across various platforms are crucial. You must be proficient in industry-standard software, including property management systems and financial reporting tools. Excellent problem-solving skills, strategic thinking, and a proactive approach to challenges are highly valued. If you are passionate about delivering outstanding hospitality services and thrive in a remote work environment, we encourage you to apply for this exciting opportunity to make a significant impact. This position is based out of our client's operational hub in Tampa, Florida, US , and offers a competitive compensation package.

Our client, a premier hospitality group renowned for its exceptional service and stunning venues, is seeking a highly organized and experienced Senior Event Operations Manager to oversee event execution in **Tampa, Florida, US**. This is a hands-on role responsible for ensuring the flawless delivery of a wide range of events, from large-scale corporate functions to intimate social gatherings. The ideal candidate will possess extensive experience in event planning and management, a keen eye for detail, strong leadership skills, and a deep understanding of hospitality operations, food and beverage, and vendor management. You will be the key liaison between clients, internal teams, and external vendors to guarantee unforgettable event experiences.

Responsibilities:

• Oversee all aspects of event operations, including setup, execution, and breakdown, ensuring seamless delivery.
• Collaborate closely with clients and sales teams to understand event requirements and exceed expectations.
• Manage and coordinate with F&B teams, AV technicians, decorators, entertainment, and other event vendors.
• Develop detailed event timelines, floor plans, and run-of-show documents.
• Ensure compliance with health, safety, and licensing regulations.
• Manage event budgets, tracking expenses and identifying cost-saving opportunities without compromising quality.
• Lead and motivate on-site event staff, providing clear direction and support.
• Conduct pre- and post-event debriefs to identify areas for improvement.
• Maintain high standards of service and guest satisfaction throughout all events.
• Troubleshoot and resolve any on-site issues that may arise during events promptly and effectively.

Qualifications:

• Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field.
• Minimum of 6 years of progressive experience in event operations and management within the hospitality or events industry.
• Proven experience managing a variety of large-scale and complex events.
• In-depth knowledge of event logistics, audiovisual, catering, and venue operations.
• Strong negotiation and vendor management skills.
• Excellent leadership, communication, and problem-solving abilities.
• Proficiency in event management software and MS Office Suite.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.
• A passion for delivering exceptional guest experiences.

This on-site position offers a competitive salary, benefits, and the opportunity to work with a dynamic team in a thriving hospitality environment. If you are a meticulous planner and a natural leader passionate about creating memorable events, we want to hear from you.

Our client, a premier hospitality group, is seeking an experienced and dynamic Senior Event Manager to join their esteemed team in **Tampa, Florida**. This role is perfect for a highly organized and creative individual with a passion for delivering unforgettable guest experiences in the hospitality and tourism sector. You will be responsible for the planning, execution, and management of a diverse range of high-profile events, from corporate functions and weddings to large-scale conferences and galas.

Key responsibilities include consulting with clients to understand their event needs and vision, developing detailed event plans and budgets, and coordinating all aspects of event logistics, including venue selection, catering, audiovisual, entertainment, and staffing. You will work closely with internal teams, including culinary, banquets, and sales, to ensure seamless execution and uphold the highest standards of service. Vendor management, negotiation of contracts, and ensuring all events comply with safety regulations and company policies are also critical. The Senior Event Manager will be responsible for managing event timelines, overseeing on-site operations, and ensuring client satisfaction throughout the entire event lifecycle. Post-event analysis and reporting to identify areas for improvement will be an integral part of the role.

Qualifications include a Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field, or equivalent experience. A minimum of 5 years of proven experience in event planning and management, preferably within the luxury hospitality sector, is required. Strong knowledge of event management software, budgeting tools, and audiovisual equipment is essential. Excellent communication, negotiation, and interpersonal skills are vital for building strong client and vendor relationships. The ability to manage multiple projects simultaneously, thrive under pressure, and maintain a high level of attention to detail is crucial. Flexibility to work evenings, weekends, and holidays as dictated by event schedules is necessary. This position offers a competitive salary, excellent benefits, and the opportunity to work in a vibrant and exciting industry. Join our client and create memorable moments for guests.