143 Hospitality jobs in Mascotte
Operations Manager - Hospitality
32801 Oakland, Florida
$75000 Annually
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Our client is seeking a dynamic and experienced Operations Manager to oversee the day-to-day operations of their high-profile hospitality venue in Orlando, Florida, US . This leadership role requires a strategic thinker with a passion for delivering exceptional guest experiences and driving operational efficiency. You will be responsible for managing all aspects of operations, including F&B, front desk, housekeeping, and event services, ensuring seamless service delivery and adherence to brand standards. Key duties include developing and implementing operational policies and procedures, managing departmental budgets, controlling costs, and optimizing resource allocation. The ideal candidate will have a proven ability to lead and motivate diverse teams, foster a positive work environment, and ensure high levels of employee performance and engagement. Strong problem-solving skills, excellent communication and interpersonal abilities, and a keen eye for detail are essential. You will collaborate with senior management to set strategic goals, monitor performance metrics, and identify areas for improvement. Experience in hospitality management, particularly in hotels, resorts, or large event venues, is highly desirable. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. This position demands adaptability, resilience, and the ability to thrive in a fast-paced, demanding environment. You will be responsible for ensuring compliance with all health, safety, and sanitation regulations. The ability to manage inventory, vendor relationships, and capital expenditure planning is also important. Our client offers a competitive salary, comprehensive benefits, and opportunities for career advancement within a growing organization. Join us in shaping unforgettable experiences for our guests.
- Oversee all daily operations within the hospitality venue.
- Manage departmental budgets and control operational costs.
- Ensure high standards of guest service and satisfaction.
- Lead, train, and motivate operational teams.
- Develop and implement efficient operational policies and procedures.
- Monitor inventory levels and manage vendor relationships.
- Ensure compliance with health, safety, and sanitation regulations.
- Collaborate with sales and marketing on event execution.
- Analyze operational performance and implement improvements.
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0
Lead Architectural Designer - Hospitality
32801 Oakland, Florida
$105000 Annually
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Posted 4 days ago
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A renowned hospitality design firm is seeking an experienced Lead Architectural Designer to spearhead innovative projects in the dynamic Orlando, Florida market. This senior role will guide the design process for prestigious hospitality venues, from conceptualization and master planning to detailed design development and construction administration. You will be responsible for translating client visions into unique and functional spaces, leading design teams, and ensuring the highest standards of aesthetic quality and execution. Key responsibilities include developing conceptual designs, creating detailed architectural drawings and 3D models using industry-standard software (Revit, AutoCAD, 3ds Max), and coordinating with interior designers, consultants, and contractors. The Lead Designer will also manage client relationships, present design proposals, and mentor junior design staff. A deep understanding of hospitality trends, guest experience design, and sustainable design principles is essential.
Candidates must possess a Master's degree in Architecture from an accredited program, and a minimum of 7 years of professional experience, with a significant focus on hospitality projects (hotels, resorts, restaurants). Architectural licensure (RA) is strongly preferred. Proven expertise in leading design teams and managing multiple projects simultaneously is required. Exceptional creative vision and strong graphic and visualization skills are mandatory. Proficiency in advanced architectural design software, including BIM, is essential. The ability to effectively communicate design ideas to clients and stakeholders, both verbally and visually, is critical. Strong understanding of construction documentation, building codes, and zoning regulations is necessary. Experience in theme park design or entertainment venues is a plus. If you are a passionate and talented architectural leader eager to shape the future of hospitality design, we encourage you to submit your portfolio and resume.
Candidates must possess a Master's degree in Architecture from an accredited program, and a minimum of 7 years of professional experience, with a significant focus on hospitality projects (hotels, resorts, restaurants). Architectural licensure (RA) is strongly preferred. Proven expertise in leading design teams and managing multiple projects simultaneously is required. Exceptional creative vision and strong graphic and visualization skills are mandatory. Proficiency in advanced architectural design software, including BIM, is essential. The ability to effectively communicate design ideas to clients and stakeholders, both verbally and visually, is critical. Strong understanding of construction documentation, building codes, and zoning regulations is necessary. Experience in theme park design or entertainment venues is a plus. If you are a passionate and talented architectural leader eager to shape the future of hospitality design, we encourage you to submit your portfolio and resume.
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1
Lead Architectural Designer - Hospitality
32801 Oakland, Florida
$110000 Annually
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Posted 4 days ago
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Our client, a prestigious architecture and design firm, is seeking a talented Lead Architectural Designer to spearhead exciting hospitality projects in Orlando, Florida . This senior-level position requires a visionary designer with a proven track record in conceptualizing and executing high-end architectural designs for hotels, resorts, and restaurants. You will lead design teams, from initial concept development through construction documentation, ensuring the creative vision is maintained and executed to the highest standards. Responsibilities include developing design concepts, creating detailed drawings and renderings, selecting materials, and coordinating with consultants and contractors. The Lead Architectural Designer will also be responsible for client presentations, managing project timelines, and mentoring junior designers. A Bachelor's or Master's degree in Architecture from an accredited institution is required, along with a valid architectural license (RA/AIA). A minimum of 8 years of progressive experience in architectural design, with a significant focus on the hospitality sector, is essential. Demonstrable expertise in architectural software such as Revit, AutoCAD, SketchUp, and Adobe Creative Suite is mandatory. A strong portfolio showcasing exceptional design talent, a keen eye for detail, and a deep understanding of building codes and construction methods is required. Excellent leadership, communication, and client management skills are paramount. If you are passionate about creating innovative and memorable spaces and want to make a significant impact in the vibrant hospitality scene of Orlando, Florida , we encourage you to apply.
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2
Remote Senior Hospitality Operations Manager
32801 Oakland, Florida
$90000 Annually
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Our client, a leading innovator in the hospitality sector, is seeking a highly experienced and motivated Senior Hospitality Operations Manager to join their fully remote team. This is a unique opportunity for a seasoned professional to oversee and optimize operational efficiency across a portfolio of properties and brands without the need for on-site presence. The Senior Hospitality Operations Manager will be responsible for developing and implementing best practices in guest services, operational workflows, and team management. You will analyze performance data, identify areas for improvement, and implement strategic initiatives to enhance guest satisfaction, operational profitability, and staff productivity. Key responsibilities include creating and maintaining standard operating procedures (SOPs), developing training programs for remote and on-site teams, and managing budgets and P&L statements. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with at least 8 years of progressive experience in hotel or resort operations management. Proven experience in managing remote teams and a deep understanding of the hospitality industry's operational nuances are essential. Strong analytical, problem-solving, and communication skills are critical for success in this remote-first role. You must be proficient in utilizing technology for remote management, performance tracking, and virtual team collaboration. This position requires a high degree of self-motivation, excellent organizational skills, and the ability to drive results through effective virtual leadership.
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3
Remote Hospitality Guest Relations Manager
32801 Oakland, Florida
$55000 Annually
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Join a leading international hospitality group as a Remote Hospitality Guest Relations Manager and shape exceptional guest experiences from anywhere in the US. This fully remote role is perfect for experienced hospitality professionals passionate about customer service and operational excellence. You will be the primary point of contact for guests, addressing inquiries, resolving issues, and ensuring satisfaction throughout their stay or service interaction. Responsibilities include managing guest feedback, implementing service recovery strategies, and coordinating with various hotel departments to guarantee seamless operations. The ideal candidate possesses outstanding communication and problem-solving skills, a deep understanding of hospitality standards, and a proven ability to handle diverse guest needs with professionalism and empathy. You will leverage technology to connect with guests, manage communication channels, and monitor service quality. We are seeking a proactive, adaptable individual who thrives in a remote work environment and is dedicated to upholding the highest standards of guest service. If you are a motivated professional with a passion for creating memorable guest experiences and possess excellent organizational and interpersonal skills, this opportunity is ideal. Your ability to manage multiple guest interactions simultaneously while maintaining a positive and helpful demeanor will be key to success. This role offers a competitive salary and benefits package, along with opportunities for professional growth within a globally recognized brand. You will be instrumental in fostering guest loyalty and enhancing the reputation of our client's properties. Key responsibilities:
- Managing all guest inquiries, requests, and complaints via various communication channels (phone, email, chat).
- Developing and implementing service recovery strategies to resolve guest issues effectively.
- Coordinating with front desk, housekeeping, food & beverage, and other departments to ensure guest satisfaction.
- Monitoring guest feedback and online reviews, identifying trends and areas for improvement.
- Proactively engaging with guests to enhance their experience and build rapport.
- Ensuring adherence to all company service standards and operating procedures.
- Training and mentoring remote guest service team members.
- Assisting in the development of guest relations policies and procedures.
- Maintaining guest records and personal information with utmost confidentiality.
- Associate's or Bachelor's degree in Hospitality Management, Tourism, or a related field.
- Minimum of 3 years of experience in guest services, front desk operations, or a similar role within the hospitality industry.
- Proven experience in handling customer complaints and service recovery.
- Exceptional interpersonal, communication, and active listening skills.
- Strong problem-solving abilities and the capacity to remain calm under pressure.
- Proficiency in property management systems (PMS) and customer relationship management (CRM) software.
- Ability to work independently and manage time effectively in a remote setting.
- A passion for delivering outstanding customer experiences.
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4
Director of Operations - Hospitality Group
32801 Oakland, Florida
$110000 Annually
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Our client, a prominent and rapidly expanding hospitality group, is seeking a dynamic and experienced Director of Operations to oversee the operational excellence of their diverse portfolio of venues in Orlando, Florida, US . This senior leadership position is crucial for driving efficiency, ensuring exceptional guest experiences, and maximizing profitability across all managed properties. The ideal candidate will possess a proven track record in multi-unit hospitality management, a strategic mindset, and a passion for delivering outstanding service.
Key responsibilities:
Qualifications required:
This is a remarkable opportunity to contribute to the success of a leading hospitality brand in the exciting market of Orlando, Florida, US .
Key responsibilities:
- Develop and implement strategic operational plans to achieve business objectives and enhance brand reputation.
- Oversee day-to-day operations of multiple hospitality establishments, ensuring seamless service delivery.
- Manage and motivate operational teams, fostering a culture of high performance, collaboration, and guest satisfaction.
- Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.
- Control operational costs, manage budgets, and optimize resource allocation to ensure profitability.
- Ensure compliance with all health, safety, and regulatory standards across all properties.
- Develop and maintain strong relationships with suppliers, vendors, and key stakeholders.
- Implement and refine standard operating procedures (SOPs) to ensure consistency and quality.
- Lead recruitment, training, and professional development initiatives for operational staff.
- Drive innovation in service delivery and operational processes to maintain a competitive edge.
- Conduct regular site inspections and provide constructive feedback to property management teams.
- Represent the company at industry events and maintain a strong professional network.
Qualifications required:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. An MBA or relevant advanced degree is a plus.
- Minimum of 8 years of progressive experience in hospitality operations management, with at least 4 years in a senior leadership role overseeing multiple units.
- Demonstrated success in improving operational efficiency, customer satisfaction, and financial performance.
- Strong understanding of P&L management, budgeting, and financial analysis.
- Exceptional leadership, team-building, and motivational skills.
- Excellent communication, presentation, and interpersonal abilities.
- Proficiency in hospitality management software and systems.
- Ability to travel regularly within the region.
- A strategic thinker with a hands-on approach to problem-solving.
- Resilience and adaptability in a fast-paced industry environment.
This is a remarkable opportunity to contribute to the success of a leading hospitality brand in the exciting market of Orlando, Florida, US .
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5
Hospitality Revenue Manager - Luxury Resorts
32819 Oakland, Florida
$85000 Annually
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Our client, a renowned hospitality group, is seeking a skilled and strategic Revenue Manager to optimize revenue generation for their luxury resorts in **Orlando, Florida, US**. This pivotal role involves developing and implementing effective pricing and inventory management strategies to maximize occupancy and profitability across all revenue streams. You will be responsible for forecasting demand, analyzing market trends, managing room rates, and collaborating with sales, marketing, and operations teams to ensure cohesive execution. The ideal candidate will possess a strong understanding of the hospitality industry, advanced analytical skills, and a proven ability to drive revenue growth.
Key Responsibilities:
Key Responsibilities:
- Develop and implement comprehensive revenue management strategies for luxury hotels to maximize occupancy and average daily rate (ADR).
- Conduct detailed demand forecasting based on historical data, market trends, competitor analysis, and special events.
- Manage room inventory and pricing across all distribution channels, including the hotel's website, GDS, and OTAs.
- Collaborate with Sales and Marketing teams to develop promotional strategies, packages, and group sales efforts that align with revenue goals.
- Monitor competitor pricing and market conditions, making timely adjustments to optimize performance.
- Analyze key performance indicators (KPIs) such as RevPAR, occupancy, ADR, and market share, providing regular reports to senior management.
- Implement and manage revenue management systems and tools to support strategic decision-making.
- Identify opportunities for ancillary revenue generation through upselling and cross-selling initiatives.
- Train and mentor front office and sales staff on revenue management principles and best practices.
- Ensure data integrity and accuracy in all forecasting and reporting activities.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in revenue management within the hospitality industry, preferably with luxury hotels or resorts.
- Proven track record of successfully driving revenue growth and improving profitability.
- Strong analytical skills with proficiency in revenue management software and tools (e.g., IDeaS, SynXis, TravelClick).
- In-depth knowledge of pricing strategies, demand forecasting techniques, and market segmentation.
- Excellent understanding of the online travel agency (OTA) landscape and distribution channels.
- Strong communication, presentation, and interpersonal skills.
- Ability to work collaboratively in a fast-paced, dynamic environment.
- Proficiency in Microsoft Excel and other data analysis tools.
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6
Lead Architectural Designer, Hospitality Projects
32801 Oakland, Florida
$100000 Annually
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Posted 1 day ago
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Our client is a renowned international architecture and design firm, seeking a visionary Lead Architectural Designer to spearhead exciting hospitality projects. This is a fully remote position, offering a unique opportunity to contribute your creative talents and leadership skills from anywhere in the US. You will be responsible for the conceptualization, design development, and project coordination of high-profile hotels, resorts, and other hospitality venues. This role involves leading design teams, collaborating with clients, consultants, and contractors, and ensuring that projects meet aesthetic, functional, and budgetary requirements. You will translate client visions into innovative and sustainable design solutions, pushing the boundaries of contemporary architectural practice. Proficiency in industry-standard design software, strong leadership qualities, and a deep understanding of hospitality trends are essential. The ideal candidate will have a robust portfolio showcasing expertise in large-scale hospitality design, a passion for creating memorable guest experiences, and the ability to manage multiple projects concurrently in a remote setting.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Lead the design process for major hospitality projects from concept to completion.
- Develop creative and innovative design solutions that align with client objectives and brand standards.
- Prepare and present design concepts, renderings, and presentations to clients and stakeholders.
- Manage and mentor a team of architectural designers and technicians.
- Coordinate with project managers, consultants (structural, MEP, interior), and contractors throughout the project lifecycle.
- Ensure design documentation is accurate, comprehensive, and meets all regulatory requirements.
- Conduct site analysis and feasibility studies for new projects.
- Stay abreast of current design trends, materials, and technologies in the hospitality sector.
- Oversee the selection of materials, finishes, and furnishings to achieve desired aesthetic and functional outcomes.
- Manage project timelines and budgets effectively from a design perspective.
Qualifications:
- Professional degree in Architecture (B.Arch or M.Arch) from an accredited institution.
- NCARB certification and eligibility for architectural licensure in relevant states is preferred.
- Minimum of 8-10 years of progressive experience in architectural design, with a significant focus on hospitality projects (hotels, resorts, restaurants).
- Proven experience in a lead design or project architect role.
- Exceptional proficiency in architectural design software, including Revit, AutoCAD, SketchUp, and visualization tools (e.g., 3ds Max, V-Ray, Lumion).
- Strong portfolio demonstrating a high level of design talent and successful project delivery.
- Excellent leadership, communication, and client management skills.
- In-depth knowledge of building codes, zoning regulations, and construction practices.
- Ability to work collaboratively and lead a remote design team effectively.
- Passion for hospitality design and creating unique guest experiences.
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7
Senior Account Manager - Hospitality Sector
32801 Oakland, Florida
$80000 annum + com
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Posted 4 days ago
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Our client, a leading provider of innovative hospitality technology solutions, is seeking a highly motivated and experienced Senior Account Manager to manage and grow their portfolio of key accounts in the vibrant **Orlando, Florida** market. This role is responsible for cultivating and strengthening relationships with hotel groups, resorts, and other hospitality businesses, driving adoption of our client's software and services, and ensuring client satisfaction and retention. The ideal candidate will have a proven track record of success in account management within the hospitality industry or a related B2B service sector, coupled with a deep understanding of the unique challenges and opportunities faced by hotels and resorts. Responsibilities include developing strategic account plans, identifying opportunities for upselling and cross-selling, conducting regular business reviews, resolving client issues proactively, and acting as a trusted advisor to clients on technology solutions that enhance guest experience and operational efficiency. You will collaborate closely with sales, customer support, and product development teams to ensure clients receive exceptional service and value. Strong negotiation skills, excellent communication, and a passion for the hospitality industry are essential. Join a dynamic and growing company that offers a supportive team environment, opportunities for professional development, and a competitive compensation package. This is an excellent opportunity to make a significant impact by helping hospitality businesses thrive through advanced technology solutions.
Key Responsibilities:
Key Responsibilities:
- Manage and grow a portfolio of key accounts within the hospitality sector.
- Develop and execute strategic account plans to achieve revenue targets.
- Build and maintain strong, long-lasting relationships with hotel executives and decision-makers.
- Identify client needs and propose tailored technology solutions.
- Conduct regular business reviews and present performance reports to clients.
- Drive adoption and utilization of client's products and services.
- Upsell and cross-sell additional solutions to existing accounts.
- Act as a primary point of contact for client inquiries and issue resolution.
- Collaborate with internal teams to ensure client satisfaction and success.
- Stay informed about industry trends and competitive offerings.
- Bachelor's degree in Business Administration, Hospitality Management, Marketing, or a related field.
- Minimum of 6 years of experience in account management, sales, or business development, preferably in hospitality or B2B technology.
- Proven track record of meeting and exceeding account management or sales targets.
- Strong understanding of the hospitality industry and its operational challenges.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in CRM software (e.g., Salesforce) and account management tools.
- Ability to build rapport and establish trust with clients.
- Proactive, results-oriented, and highly organized.
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8
Senior Regional Sales Manager - Hospitality Technology
32801 Oakland, Florida
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Posted 8 days ago
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Our client is a premier provider of innovative technology solutions for the hospitality industry, and they are seeking a dynamic and results-oriented Senior Regional Sales Manager to lead sales efforts across their Southern territory. The ideal candidate will have a proven track record of driving revenue growth, building strong client relationships within the hotel and restaurant sectors, and a deep understanding of hospitality operations and technology needs. This role requires exceptional leadership skills, strategic market planning, and the ability to motivate and manage a team of sales professionals.
Key Responsibilities:
Key Responsibilities:
- Develop and execute strategic sales plans to achieve regional revenue targets and market penetration goals.
- Manage, coach, and mentor a team of field sales representatives to maximize their performance.
- Identify and develop new business opportunities within the hospitality sector across the assigned region.
- Build and maintain strong, long-lasting relationships with key decision-makers in hotels, resorts, and restaurant groups.
- Conduct market analysis to identify trends, competitive activities, and potential growth areas.
- Oversee the sales pipeline, ensuring accurate forecasting and timely follow-up on leads and opportunities.
- Collaborate with marketing and product development teams to align sales strategies with market needs.
- Negotiate and close complex sales agreements, ensuring customer satisfaction and profitability.
- Represent the company at industry trade shows, conferences, and networking events.
- Provide regular reports on sales performance, market feedback, and competitive intelligence to senior management.
- Ensure adherence to company sales policies and procedures.
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- Minimum of 7-10 years of experience in B2B sales, with a significant focus on the hospitality industry.
- Demonstrated success in achieving and exceeding sales quotas, preferably in a regional management role.
- Proven experience in managing and motivating a sales team.
- Strong understanding of hospitality operations, technology solutions (e.g., POS systems, PMS, booking engines), and industry trends.
- Excellent negotiation, communication, presentation, and interpersonal skills.
- Strategic thinker with strong business acumen and problem-solving abilities.
- Proficiency in CRM software (e.g., Salesforce) and sales management tools.
- Ability to travel extensively within the assigned region.
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