130 Hospitality jobs in Midway
Remote Hospitality Experience Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Develop and execute innovative strategies to enhance the overall guest experience across digital and physical touchpoints.
- Map and analyze customer journeys to identify pain points and opportunities for improvement.
- Design and implement new guest engagement programs and initiatives.
- Collaborate with marketing, operations, and technology teams to ensure seamless integration of experience initiatives.
- Utilize data analytics and customer feedback to measure the effectiveness of experience strategies and make data-driven recommendations.
- Create and maintain comprehensive guest experience standards and training materials.
- Stay abreast of industry best practices, emerging trends, and competitor activities in hospitality and customer experience management.
- Manage and nurture online guest communities and social media engagement related to guest experiences.
- Develop and present reports on guest satisfaction metrics and key experience initiatives to senior leadership.
- Act as a brand ambassador, embodying the company's commitment to exceptional service and guest satisfaction.
- Bachelor's degree in Hospitality Management, Marketing, Business Administration, or a related field.
- Minimum of 4 years of experience in customer experience, hospitality management, or a related role with a focus on service design and delivery.
- Proven track record of designing and implementing successful customer experience initiatives.
- Excellent understanding of customer journey mapping, service design principles, and user experience (UX) concepts.
- Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
- Exceptional communication, presentation, and interpersonal skills.
- Proficiency in CRM systems and customer feedback platforms.
- Ability to work independently and collaboratively in a remote setting.
- A genuine passion for hospitality and creating memorable guest experiences.
- Experience with project management methodologies is a plus.
Senior Hospitality Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Develop and execute strategic operational plans to enhance service quality and guest satisfaction.
- Manage departmental budgets, P&L statements, and resource allocation effectively.
- Lead and mentor operational teams, promoting professional development and a positive work environment.
- Analyze key performance indicators (KPIs) and operational metrics to identify areas for improvement.
- Implement and oversee service standards, ensuring consistency and excellence across all touchpoints.
- Manage relationships with suppliers, vendors, and third-party service providers.
- Collaborate with marketing and sales teams to align operational strategies with business objectives.
- Ensure compliance with health, safety, and regulatory standards.
- Drive innovation and implement best practices in hospitality operations.
- Provide regular reports and performance updates to senior leadership.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7-10 years of progressive experience in hospitality operations management.
- Proven experience in managing budgets and P&L for multiple hospitality units.
- Exceptional leadership, team-building, and communication skills.
- Strong analytical and problem-solving capabilities.
- Proficiency in hospitality management software and operational analytics tools.
- Ability to thrive in a fast-paced, remote-first work environment.
- A passion for delivering outstanding guest experiences.
Remote Hospitality Operations Specialist
Posted 7 days ago
Job Viewed
Job Description
Senior Hospitality Operations Manager
Posted 7 days ago
Job Viewed
Job Description
Key Responsibilities:
- Directing and supervising all operational departments to ensure smooth and efficient service delivery.
- Developing and implementing operational policies and procedures to enhance guest satisfaction and operational effectiveness.
- Managing staff scheduling, training, performance evaluations, and team motivation.
- Overseeing inventory management, cost control, and budget adherence for all operational areas.
- Ensuring compliance with health, safety, and sanitation regulations.
- Resolving guest complaints and service issues promptly and professionally.
- Collaborating with the sales and marketing teams to develop promotional strategies and events.
- Monitoring operational performance through key metrics and implementing corrective actions as needed.
- Maintaining relationships with vendors and suppliers to ensure quality products and services.
- Conducting regular operational inspections and implementing improvement plans.
- Leading by example, fostering a positive work environment, and empowering team members.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; relevant certifications are a plus.
- Minimum of 7 years of progressive experience in hospitality operations management, with at least 3 years in a senior supervisory or managerial role.
- Proven ability to manage multiple departments and diverse teams effectively.
- Strong understanding of hospitality best practices, service standards, and operational procedures.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Strong financial acumen, including budgeting, cost control, and P&L management.
- Exceptional problem-solving and decision-making abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for delivering outstanding guest experiences.
Senior Hospitality Revenue Manager
Posted 7 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and execute comprehensive revenue management strategies, including pricing, forecasting, and inventory control.
- Analyze market trends, competitor activities, and historical data to identify revenue opportunities and potential threats.
- Collaborate with sales, marketing, and operations teams to align revenue strategies with overall business objectives.
- Implement dynamic pricing models and yield management techniques to optimize room rates and occupancy.
- Manage and maintain room inventory across various distribution channels.
- Prepare regular performance reports and presentations for senior management, highlighting key insights and recommendations.
- Mentor and guide junior revenue management staff.
- Stay abreast of industry best practices and emerging technologies in revenue management.
- Ensure seamless communication and collaboration with stakeholders across different time zones.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field. Master's degree preferred.
- Minimum of 5 years of progressive experience in revenue management within the hospitality industry.
- Proven track record of successfully increasing revenue and profitability.
- Strong analytical and quantitative skills, with proficiency in data analysis tools (e.g., Excel, SQL, BI tools).
- In-depth knowledge of hotel operating systems (PMS, CRS, RMS).
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and as part of a distributed team.
- Strong understanding of market dynamics and customer behavior.
- Experience with remote collaboration tools and practices.
Remote Hospitality Guest Experience Specialist
Posted 7 days ago
Job Viewed
Job Description
Responsibilities:
- Provide exceptional customer service and support to guests remotely.
- Manage guest inquiries via phone, email, and chat platforms.
- Resolve guest issues and complaints promptly and effectively.
- Monitor and respond to online reviews and social media mentions.
- Gather guest feedback and identify areas for service improvement.
- Liaise with on-site staff to ensure guest satisfaction.
- Develop and implement guest service protocols and best practices.
- Contribute to guest loyalty programs and initiatives.
- Maintain guest records and track service interactions in CRM systems.
- 3-5 years of experience in customer service, preferably in hospitality.
- Excellent written and verbal communication skills.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency with CRM software and digital communication tools.
- Ability to work independently in a remote setting.
- Empathy and a passion for guest satisfaction.
- Familiarity with the hospitality industry.
Enterprise Account Executive - Retail, Travel, & Hospitality

Posted 16 days ago
Job Viewed
Job Description
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**Enterprise Account Executive - Retail, Travel, & Hospitality**
**Why We Have This Role**
Our Enterprise Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use.
**How You'll Find Success**
+ Takes initiative.
+ Understands the expected outcome, gets the context, and then works entrepreneurially to get it done.
+ Strong track record of exceeding quota.
+ Ability to acquire clients.
+ Strong negotiating skills.
+ Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts.
**How You'll Grow**
+ Structured promotion process/auto promotion process
+ Career Action Planning with Manager
+ Qmobility
**Things You'll Do**
+ Quarterback strategic enterprise deals with Fortune 100/500 companies in your territory.
+ Consistently hit and achieve quarterly/annual quotas.
+ Cultivate professional relationships with existing clients and prospects throughout at all levels of an organization.
+ Develop and maintain in-depth knowledge of Qualtrics' solution offerings.
+ Maintain a real-time understanding of the competitive landscape to build win-based proposals and pricing.
+ Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach to secure large enterprise engagements
**What We're looking For On Your Resume**
+ A validated winner that has led breakthrough results.
+ A bachelor's degree or higher is required
+ At least 5-10 years of individual enterprise-level sales experience
+ Ability to travel up to 50%
+ Experience using MEDDIC sales processes
+ Experience using Salesforce.com and measuring system compliance
+ Experience over-exceeding quarterly quotas
+ Experience in developing business cases
+ Experience working on complex contract negotiations
**What You Should Know About This Team**
We've grown our Enterprise Sales team to respond to strong client demand for the Qualtrics Insight Platform. Our team is a group of highly driven individuals that are intelligent, organized, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.
**Our Team's Favorite Perks and Benefits**
+ Salary + Uncapped Commissions and Accelerators
+ 100% Performance based promotions -- not politics or tenure
+ Culture - Incredible work environment - you can wear jeans and bring your dog to the office, anytime
+ Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
+ We offer private health insurance, annual experience bonus, wellness stipend to allow you to focus on yourself each quarter, and much more
+ The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.
_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._
_Applicants in the United States of America have rights under Federal Employment Laws:_ Family & Medical Leave Act ( _,_ Equal Opportunity Employment ( _,_ Employee Polygraph Protection Act ( is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._
_Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit._
_For full-time positions_ , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits ( .
Illinois Annual Pay Transparency Range
$120,500-$207,500 USD
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Enterprise Account Executive - Retail, Travel, & Hospitality

Posted 16 days ago
Job Viewed
Job Description
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**Enterprise Account Executive - Retail, Travel, & Hospitality**
**Why We Have This Role**
Our Enterprise Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use.
**How You'll Find Success**
+ Takes initiative.
+ Understands the expected outcome, gets the context, and then works entrepreneurially to get it done.
+ Strong track record of exceeding quota.
+ Ability to acquire clients.
+ Strong negotiating skills.
+ Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts.
**How You'll Grow**
+ Structured promotion process/auto promotion process
+ Career Action Planning with Manager
+ Qmobility
**Things You'll Do**
+ Quarterback strategic enterprise deals with Fortune 100/500 companies in your territory.
+ Consistently hit and achieve quarterly/annual quotas.
+ Cultivate professional relationships with existing clients and prospects throughout at all levels of an organization.
+ Develop and maintain in-depth knowledge of Qualtrics' solution offerings.
+ Maintain a real-time understanding of the competitive landscape to build win-based proposals and pricing.
+ Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach to secure large enterprise engagements
**What We're looking For On Your Resume**
+ A validated winner that has led breakthrough results.
+ A bachelor's degree or higher is required
+ At least 5-10 years of individual enterprise-level sales experience
+ Ability to travel up to 50%
+ Experience using MEDDIC sales processes
+ Experience using Salesforce.com and measuring system compliance
+ Experience over-exceeding quarterly quotas
+ Experience in developing business cases
+ Experience working on complex contract negotiations
**What You Should Know About This Team**
We've grown our Enterprise Sales team to respond to strong client demand for the Qualtrics Insight Platform. Our team is a group of highly driven individuals that are intelligent, organized, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.
**Our Team's Favorite Perks and Benefits**
+ Salary + Uncapped Commissions and Accelerators
+ 100% Performance based promotions -- not politics or tenure
+ Culture - Incredible work environment - you can wear jeans and bring your dog to the office, anytime
+ Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
+ We offer private health insurance, annual experience bonus, wellness stipend to allow you to focus on yourself each quarter, and much more
+ The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.
_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._
_Applicants in the United States of America have rights under Federal Employment Laws:_ Family & Medical Leave Act ( _,_ Equal Opportunity Employment ( _,_ Employee Polygraph Protection Act ( is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._
_Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit._
_For full-time positions_ , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits ( .
Remote Annual Pay Transparency Range
$120,500-$207,500 USD
customer service
Posted 2 days ago
Job Viewed
Job Description
**Your Role:**
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:
+ Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
+ Merchandising and stocking as needed
+ Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Managing sales transactions while working assigned cash register
+ Maintaining security of cash and protecting company assets
+ Other duties as assigned*
**Your Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
+ High level of integrity is required
+ Proficiency in basic math for cash accounting is required
**Your Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice._
Part time
2332 E Fort Union Blvd.,Cottonwood Heights,Utah
05822
Dollar Tree