479 Hospitality jobs in Pacifica
Hospitality Manager
Posted 4 days ago
Job Viewed
Job Description
Position Title: Wine & Hospitality Manager
Marina Beach—opening in San Francisco’s scenic Marina District this October—is seeking a passionate, detail-oriented front-of-house Wine & Hospitality Manager who’s excited to help shape something new.
Why Work with Us?
We’re not here to do “business as usual.” Marina Beach is reimagining what a wine bar can be — turning it into a creative platform where food, wine, and culture collide. Our space is alive with rotating chefs who bring fresh voices and bold flavors, transforming the kitchen into a stage for experimentation and collaboration.
Our roots stretch to a biodynamic farm, grounding us in sustainability and transparency while keeping us connected to the bigger picture of food, land, and community. On the wine side, we break through the traditional barriers of the industry — showcasing low-intervention bottles, uplifting independent winemakers, and curating experiences that spark curiosity rather than intimidation.
This isn’t about exclusivity. It’s about belonging. Whether you’re a seasoned wine pro or just starting your journey, Marina Beach is a place where everyone is invited into the story.
Position Overview
This isn’t just a leadership role — it’s an opportunity to help rewrite the rules of hospitality. We’re looking for someone who sees service as an art form, who leads with both heart and vision, and who can set a standard of hospitality that’s polished, playful, and deeply human.
You’ll bring three worlds together:
- Chef Residencies – Collaborate with rotating chefs, helping their creativity shine while ensuring seamless experiences for our guests.
- Natural Wine – Curate and share an ever-evolving list that inspires storytelling and discovery, creating moments of connection for staff and guests alike.
- The Menu – Support a founder-led menu rooted in South Asian heritage, blending tradition with modernity in ways that spark conversation and delight.
Key Responsibilities
Operations
Lead daily operations, ensuring seamless service that feels effortless and alive (POS, reservations, ordering).
Team Leadership
Build and mentor a crew that thrives on collaboration and creativity.
Guest Experience
Uphold warm, memorable hospitality. Handle feedback with care and professionalism.
Inventory & Vendors
Manage stock and vendor relations. Source unique, sustainable wines; attend tastings and pairings.
Compliance & Safety
Ensure health, safety, and liquor law compliance. Maintain a clean, safe environment.
Marketing & Events
Partner on brand-forward events and chef collaborations. Coordinate FOH/BOH seamlessly.
BOH Coordination
Understand kitchen ops and safety standards. Onboard chefs and align FOH/BOH for peak service.
Requirements
- Previous hospitality leadership experience (3+ years ideal, but we value creativity, drive, and vision as much as traditional credentials).
- Deep knowledge of natural wines, beverage programs, and food pairings.
- Experience working directly with winemakers is a plus.
- Passion for wine education and the ability to train staff and engage with guests.
- A natural leader who inspires energy, curiosity, and commitment in others.
- Experience with restaurant technology, POS systems, and order management platforms.
- Adaptability to work with rotating chefs and manage new culinary programs.
- You stay cool under pressure and see challenges as opportunities.
Why You’ll Love it Here
- A mission-driven company with values you can stand behind
- Build critical skills to grow in this role (and beyond) in our monthly leadership training
- Receive monthly 1:1 professional coaching with a Berkeley Certified Coach
- Medical, dental, and vision coverage
- Paid sick time and generous paid time off
- Clear pathways for growth and professional development
- Competitive compensation
- Staff discount on wines
- Referral bonuses: get rewarded for helping us build a stellar team
- Holidays off to recharge
- Employee appreciation lunches and dinners
- Monthly team outings to build connection and culture
As We Grow, You Grow
Marina Beach is more than a wine bar — it's the first chapter in a larger story. Our vision is to scale this concept to new locations and expand into lifestyle experiences that inspire connection. Joining us now means growing with us — shaping not just one space, but a movement.
To Apply
If you're ready to co-create the future of hospitality, we can’t wait to meet you. Please shoot us a resume and thoughtful message outlining why you’re the best fit for our budding team.
More detail about Marina Beach Wine, please visitHospitality Professional
Posted today
Job Viewed
Job Description
">Server
We are looking for talented and passionate hospitality professionals to bring the stories of food to life. If you have a passion for continuous learning and discovery, come help us exceed our guest's expectations.
- Seamlessly work with an energetic and positive team in providing exceptional and timely service.
What you can expect:
- Competitive Pay with industry leading benefits
- Access to Medical, Dental, Vision, 401k, and insurance
- 50% off food at any restaurant
- Flexible Schedules
- Fun, Dynamic, Innovative atmosphere
- Career Advancement opportunities
This position will spend 100% of the time standing or walking.
Must be able to stand and exert well-paced mobility for up to 8 hours in length.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Hospitality Manager
Posted today
Job Viewed
Job Description
Position Title: Wine & Hospitality Manager
Marina Beach—opening in San Francisco's scenic Marina District this October—is seeking a passionate, detail-oriented front-of-house Wine & Hospitality Manager who's excited to help shape something new.
Why Work with Us?
We're not here to do "business as usual." Marina Beach is reimagining what a wine bar can be — turning it into a creative platform where food, wine, and culture collide. Our space is alive with rotating chefs who bring fresh voices and bold flavors, transforming the kitchen into a stage for experimentation and collaboration.
Our roots stretch to a biodynamic farm, grounding us in sustainability and transparency while keeping us connected to the bigger picture of food, land, and community. On the wine side, we break through the traditional barriers of the industry — showcasing low-intervention bottles, uplifting independent winemakers, and curating experiences that spark curiosity rather than intimidation.
This isn't about exclusivity. It's about belonging. Whether you're a seasoned wine pro or just starting your journey, Marina Beach is a place where everyone is invited into the story.
Position Overview
This isn't just a leadership role — it's an opportunity to help rewrite the rules of hospitality. We're looking for someone who sees service as an art form, who leads with both heart and vision, and who can set a standard of hospitality that's polished, playful, and deeply human.
You'll bring three worlds together:
- Chef Residencies – Collaborate with rotating chefs, helping their creativity shine while ensuring seamless experiences for our guests.
- Natural Wine – Curate and share an ever-evolving list that inspires storytelling and discovery, creating moments of connection for staff and guests alike.
- The Menu – Support a founder-led menu rooted in South Asian heritage, blending tradition with modernity in ways that spark conversation and delight.
Key Responsibilities
Operations
Lead daily operations, ensuring seamless service that feels effortless and alive (POS, reservations, ordering).
Team Leadership
Build and mentor a crew that thrives on collaboration and creativity.
Guest Experience
Uphold warm, memorable hospitality. Handle feedback with care and professionalism.
Inventory & Vendors
Manage stock and vendor relations. Source unique, sustainable wines; attend tastings and pairings.
Compliance & Safety
Ensure health, safety, and liquor law compliance. Maintain a clean, safe environment.
Marketing & Events
Partner on brand-forward events and chef collaborations. Coordinate FOH/BOH seamlessly.
BOH Coordination
Understand kitchen ops and safety standards. Onboard chefs and align FOH/BOH for peak service.
Requirements
- Previous hospitality leadership experience (3+ years ideal, but we value creativity, drive, and vision as much as traditional credentials).
- Deep knowledge of natural wines, beverage programs, and food pairings.
- Experience working directly with winemakers is a plus.
- Passion for wine education and the ability to train staff and engage with guests.
- A natural leader who inspires energy, curiosity, and commitment in others.
- Experience with restaurant technology, POS systems, and order management platforms.
- Adaptability to work with rotating chefs and manage new culinary programs.
- You stay cool under pressure and see challenges as opportunities.
Why You'll Love it Here
- A mission-driven company with values you can stand behind
- Build critical skills to grow in this role (and beyond) in our monthly leadership training
- Receive monthly 1:1 professional coaching with a Berkeley Certified Coach
- Medical, dental, and vision coverage
- Paid sick time and generous paid time off
- Clear pathways for growth and professional development
- Competitive compensation
- Staff discount on wines
- Referral bonuses: get rewarded for helping us build a stellar team
- Holidays off to recharge
- Employee appreciation lunches and dinners
- Monthly team outings to build connection and culture
As We Grow, You Grow
Marina Beach is more than a wine bar — it's the first chapter in a larger story. Our vision is to scale this concept to new locations and expand into lifestyle experiences that inspire connection. Joining us now means growing with us — shaping not just one space, but a movement.
To Apply
If you're ready to co-create the future of hospitality, we can't wait to meet you. Please shoot us a resume and thoughtful message outlining why you're the best fit for our budding team.
More detail about Marina Beach Wine, please visitVP of Hospitality
Posted today
Job Viewed
Job Description
**Salary:** 170,000-185,000
**Other Forms of Compensation:**
**Pay Grade: 18**
Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!
**Job Summary**
**Job Summary:**
**Working as the VP of Hospitality** you will be responsible for ensuring that assigned business operations are efficient and effective. You will ensure that the proper management of resources, distribution of services to customers, and analyses of systems are conducted.
**Key Responsibilities:**
+ Meets commitment to results for all areas of responsibilities. Including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing Programs
+ Directs business to achieve high performance as measured by the company scorecard
+ Successfully builds relationships at all levels of the organizations
+ Identifies client's needs
+ Communicates account progress and new Company programs to client
+ Conducts and/or monitors customer, client and associate satisfaction surveys
+ Visits clients and facilities regularly
+ Delivers the corporate communications and priorities to both the region team members and clients
+ Builds an effective and results achieving team within the region
+ Communicates effectively with all team members
+ Ensures that all direct reports take specific action to correct issues at client units that do not attain corporate levels of satisfaction
+ Develops and monitors realistic and accurate budget and forecasts.
+ Ensures that the Region is meeting financial performance and client forecasts
+ Participates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contact
+ Ensures that Operations Team members are performing their responsibilities effectively
+ Ensures that audits are conducted at all facilities including but not limited to: Financial and Contractual, Sanitation and Food Safety, and Human Resources Yearly audits
**Preferred Qualifications:**
+ Bachelor's degree is preferred, or equivalent professional experience
+ 12-15 years upscale food service experience, including 10 years at the management level and five to seven years' experience of multi-unit management
+ Experience in personnel management including hiring, supervision, evaluation and succession planning
+ Ability to multi-task as well as stay on task and concentrate with constant interruptions
+ Must be able to make business decisions based on financial reports and similar facts
+ Must be knowledgeable on HACCP controls along with proper storage and use of food
+ Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
+ ServSafe or Department of Health certification a plus
+ Must be able to read and interpret business records and statistical reports
+ Must be able to analyze and interpret policies established by administrators
**Apply to Bon Appetit today!**
_Bon Appetit is a member of Compass Group USA._
Click here to Learn More about the Compass Story ( at** **Bon Appetit** **are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
Applications are accepted on an ongoing basis.
**Bon Appetit maintains a drug-free workplace.**
**Req ID:** 1452506
Bon Appetit
BRYAN GONI
Executive Hospitality Professional
Posted today
Job Viewed
Job Description
Experienced Butler required to provide exceptional service in a fast-paced environment.
Main Responsibilities:- Deliver discreet and professional service to clients and their guests
- Work closely with culinary and housekeeping teams for seamless collaboration
- Manage place settings and beverage service with expertise
- Be prepared for potential travel and adapt to changing schedules
- Demonstrate excellent communication and interpersonal skills
- Maintain confidentiality and handle sensitive situations with tact
- Show flexibility in scheduling to accommodate varying shifts and client needs
The ideal candidate will possess strong organizational and time management skills, be able to work independently, and have a positive attitude towards teamwork and problem-solving.
Revenue Manager, Hospitality Group
Posted today
Job Viewed
Job Description
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About the Opportunity:
San Francisco, CA (On-site / Hybrid)
Full-Time | Sales Leadership Role
About the Opportunity:
Are you passionate about building lasting relationships and telling the story of unforgettable hospitality experiences? Do you love turning new connections into long-term partnerships, and get excited about promoting unique venues and services? If you're a motivated, people-driven builder who thrives in a dynamic environment, read on.
Were a San Francisco-based hospitality group with multiple restaurants, private event spaces, and pop-up opportunities. Were looking for a community- and growth-minded Revenue Manager who will focus on building relationships, promoting our offerings, and growing our revenue channels through strategic outreach and authentic connections.
What Youll Own:
Revenue Growth & Promotion
- Develop and execute strategies to promote our venues, food experiences, and private event capabilities.
- Grow revenue through in-person and digital relationship-building campaigns across all venues.
- Represent the brand in the community from office tours and happy hours to neighborhood meetups and open houses.
- Tell our story: Create and share tailored sales materials that resonate with corporate partners, apartment managers, and event planners.
- Engage with nearby apartments, condominiums, and business offices to build ongoing partnerships.
- Launch neighborhood programs (welcome gifts, pop-up tastings, meet-the-chef events) that build awareness and drive bookings.
- Attend local events, mixers, and open houses as a face of our brand.
- Build and maintain a strong client database with regular follow-ups and personalized outreach.
- Serve as the Senior Seller actively prospecting and closing new event and partnership deals.
- Coach and guide a small sales team to hit revenue goals across event bookings, catering, and venue activations.
- Establish and track KPIs, create reports, and share insights with leadership regularly.
- Work cross-functionally with marketing, events, and operations to align sales with execution.
- A natural connector who genuinely enjoys meeting people and creating win-win relationships.
- A motivated self-starter with a track record of initiating and growing successful partnerships.
- An enthusiastic promoter who knows how to sell without selling you inspire confidence and curiosity.
- A confident communicator, strong follow-upper, and clear closer who understands the hospitality space.
- 48 years in hospitality, sales, marketing, or partnerships ideally with event or restaurant experience.
- Proven ability to build lasting B2B relationships and drive revenue.
- Familiar with outreach tools, CRMs, and building scalable local campaigns.
- Bonus: Knowledge of San Franciscos residential and corporate markets.
Base Salary: $70,000+ (depending on experience)
Uncapped Commission Plan based on personal revenue growth
Team Performance Bonuses for exceeding group targets
Benefits include paid time off, team meals, and access to hospitality experiences
Ready to Build Revenue Through Relationships?
Apply now. We will be reviewing applications until August 15 and will identify final candidates from that group of applicants. Were excited to meet our next revenue driver and relationship leader, and this could be you!
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Accounting/Auditing and Finance
- Industries Hospitality
Referrals increase your chances of interviewing at Blockparty Productions by 2x
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#J-18808-LjbffrHospitality Web Experience Designer
Posted 14 days ago
Job Viewed
Job Description
Salary Range: $90,000-$94,000
The Hospitality Web Experience Designer will assist with Develop and Implement eCommerce strategies, website management, digital marketing campaigns, content management, customer experience, analytics and reporting, and collaboration.
WHAT YOU'LL DO:
- Develop and Implement eCommerce Strategies:
- Design and execute comprehensive strategies to increase online visibility, online reservations, and drive revenue growth.
- Analyze market and destination trends, competitor websites, and online activities to identify opportunities for improvement and updates.
- Website Management:
- Oversee the maintenance and optimization of the company's websites, ensuring ease of use and high conversion rates across brand and vanity sites.
- Collaborate with web developers and designers to introduce new features and enhancements to vanity websites.
- Digital Marketing Campaigns:
- Plan and execute digital marketing campaigns including organic search optimization, paid search campaigns, and display advertising.
- Monitor and evaluate campaign performance, making data-driven adjustments to maximize ROI.
- Content Management:
- Partner with the Marketing Manager to ensure all online content is accurate, current, and engaging.
- Manage content updates via Hilton and Marriott systems, including imagery and videos,
- Review and update hotel and outlet business listings on websites.
- Customer Experience:
- Optimize the online customer journey, from the initial visit to post-booking engagement.
- Implement feedback mechanisms to drive continuous improvement on online booking channels.
- Analytics and Reporting:
- Use web analytics tools to monitor KPIs and track eCommerce performance.
- Regularly provide performance reports to senior management and hotel teams.
- Collaboration:
- Work closely with corporate and property sales, marketing, and operations teams to ensure eCommerce initiatives align with broader business goals.
- Build and maintain relationships with third-party vendors and technology partners.
WHAT WE NEED:
- Bachelor's degree in Marketing, Business, or a related field.
- 3-5 years of experience in eCommerce management, ideally within the hospitality industry.
- Proven success in driving online sales and enhancing digital presence.
- Strong knowledge of SEO, SEM, PPC, and other digital marketing techniques.
- Experience using web analytics tools, particularly the Google Suite.
- Strong project management skills with the ability to handle multiple projects concurrently.
- Strong analytical skills, with a data-driven approach.
- Excellent communication and teamwork abilities.
WHAT WE OFFER:
- Medical/Dental/Vision Plans
- Exercise/Gym Discounts
- Weight Mgmt./Healthy Eating Programs
- Nursing Mothers Programs
- Life Insurance / Accidental Death & Dismemberment
- Supplemental Life Insurance
- Voluntary Accident Insurance / Voluntary Critical Illness Insurance / Voluntary Hospital Insurance
- Long-Term Disability & Voluntary Short-Term Disability
- 401k - with a match!
- Financial Coaching
- Discount Programs - travel & lifestyle / commuter
- Career Development
- Education Assistance
- Team Building Activities (onsite/off-site)
- Employee Assistance Programs
- Mental Health Support Tools
- Holiday pay - 8 days! / Competitive Vacation Time / Sick Pay
Stanford Hotels Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call or email Rebecca Dawes at to let us know the nature of your request.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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Vice President of Hospitality
Posted today
Job Viewed
Job Description
**Salary:** $175,000 - $200,000 / year
**Other Forms of Compensation:** Annual bonus potential
**Pay Grade:** 18
Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!
**Job Summary**
Bon Appetit is seeking a visionary and strategic **Vice President of Hospitality** to lead a high-performing, multidisciplinary team across a national corporate dining account. This role is uniquely positioned to shape the future of our hospitality division-ensuring world-class service, culinary excellence, and detailed execution that reflects our client's elevated standards.
As the single point of contact for a chef-trained, thorough client, the VP will guide senior directors in operations, culinary, finance, HR, events, and marketing. You'll champion innovation, foster collaboration across regional teams, and translate corporate priorities into memorable dining experiences that drive client satisfaction and loyalty. **This role is based in the San Francisco/Bay Area.**
**Key Responsibilities**
+ Serve as the strategic leader supervising national operations for corporate dining
+ Attain exceptional client retention through hospitality-forward solutions and relationship-building
+ Drive financial performance and accountability, adhering to budgets and forecasts
+ Lead and implement high-impact culinary programs aligned with brand standards
+ Anticipate client needs and develop tailored, innovative service strategies
+ Conduct regular site visits and client meetings to ensure ongoing excellence
+ Collaborate with regional teams to ensure alignment with corporate vision and compliance
+ Develop, mentor, and elevate a high-achieving team culture rooted in excellence
+ Spearhead sales processes including site surveys, presentations, and contract negotiations
+ Ensure compliance with HACCP controls, food safety, and company standards
**Preferred Qualifications**
+ Bachelor's degree or relevant experience
+ 12-15 years of upscale food service leadership, with 10+ years in multi-unit management
+ Proven track record in talent development, succession planning, and performance management
+ Exceptional financial competence and strategic decision-making skills
+ Deep knowledge of food safety protocols and HACCP compliance
+ High proficiency in Microsoft Office Suite
+ ServSafe or Department of Health certification preferred
**Apply to Bon Appetit today!**
_Bon Appetit is a member of Compass Group USA._
Click here to Learn More about the Compass Story ( at** **Bon Appetit** **are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
Applications are accepted on an ongoing basis.
**Bon Appetit maintains a drug-free workplace.**
**Req ID:** 1444000
Bon Appetit
ERIN S PRINDLE
Receptionist and Hospitality Specialist
Posted today
Job Viewed
Job Description
**Summary:** Join our dynamic team as a Legal Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through top-notch operations support in a legal office environment. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance, troubleshooting, or providing reception services, you will be the heart of our service delivery.
**Roles and Responsibilities:**
**Legal Environment Responsibilities:**
+ Understand client matter workflow, including charge backs to firm and/or clients for work, supplies, and hours.
+ Familiarity with legal technologies and software (e.g., document management systems, cost recovery, and charge back systems like Copitrak/Equitrac).
+ Knowledge of legal records management processes and legal documents (e.g., closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments).
+ Knowledge of court systems and proper delivery of items and documents within the court system.
+ Assist with scheduling needed equipment, labor, and supplies for offsite trials.
**General Responsibilities:**
+ Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and efficiency.
+ Provide essential equipment troubleshooting and escalate technical issues promptly for resolution.
+ Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests.
+ Maintain meticulous records, manage inventory, and calculate charges for services rendered.
+ Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions.
+ Embrace flexibility by occasionally assisting with meeting room setups, light maintenance, and reception duties.
+ Uphold safety standards and adhere to protocols while handling equipment and materials, ensuring a secure work environment.
+ Handle time-sensitive documents that are confidential in nature.
+ Provide professional-level support to executive-level end users, including legal assistants, firm administration, project managers, paralegals, associates, and partners.
+ Maintain logs for billing and assist in calculating charges for work performed.
+ Distribute incoming mail and packages, office supplies, and fax transmissions.
+ Deliver completed reproduction work to designated delivery areas, which may include travel between office locations.
+ Perform shipping and receiving duties and filing duties such as purging and archiving old documents.
+ Perform scanning, file conversion, file naming, and encryption tasks.
+ Perform FTP (File Transfer Protocol) for printing and manage Table of Contents for electronic files.
+ Perform Optical Character Recognition (OCR) tasks and file formatting for printing in Microsoft Office Suite and Adobe Acrobat Pro.
+ Conduct daily quality checks on convenience copiers and respond to errors or troubleshooting copy machines.
+ Maintain daily meter and service logs, stock and organize convenience copier areas, and manage firm conference and meeting rooms.
+ Assist facilities with box moves, office moves, occupant moves, and light maintenance duties.
+ Perform occasional cleaning duties and may require periodic overtime on nights and weekends, including off-hour emergency responses.
**Qualifications Must Have:**
+ High school diploma or GED, coupled with a minimum of one year of relevant work experience.
+ Proficiency in basic computer skills, including MS Office Suite.
+ Strong communication skills and ability to thrive in a fast-paced, customer-centric environment.
**Qualifications Nice to Have:**
+ Previous experience in copy jobs or related fields.
+ Basic knowledge of electronics and copier equipment repair.
+ Valid driver's license with minimum auto insurance coverage.
**Knowledge, Skills, and Abilities:**
+ Working knowledge of copier and related equipment preferred.
+ Ability to utilize a mixture of hardware and software for functions such as cost recovery, document management, and advanced workflow.
+ Knowledge of shipping/receiving procedures and basic electronics preferred.
+ Ability to work independently and flexibly to complete projects.
+ Troubleshooting and problem-solving skills, and the ability to read and comprehend written technical information.
+ Excellent customer relations and verbal communication skills.
**Working Conditions, Mental and Physical Demands:**
+ Frequent exposure to copier/fax machine noise, toner, and changes in room temperature.
+ Exposure to various weather conditions when walking between buildings and potential for injuries or accidents.
+ Dealing with tight deadlines and quick turnaround times imposes high stress levels.
+ Some physical effort required, including standing, walking, bending, reaching, stretching, climbing, and lifting or moving items weighing up to 50 lbs. and pushing or pulling machines on wheels weighing up to 400 lbs.
+ Daily telephone/in-person contact with customers, employees, managers, and occasional contact with vendors and equipment repair personnel.
+ In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence.
In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Senior Hospitality Operations Manager
Posted today
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Job Description
Key Responsibilities:
- Direct and manage daily hotel operations, ensuring all departments function cohesively and efficiently.
- Develop and implement operational strategies to enhance guest satisfaction, service quality, and revenue generation.
- Oversee departmental budgeting, cost control, and inventory management to achieve financial targets.
- Lead, train, and motivate a high-performing team of department heads and associates, fostering a positive work environment.
- Ensure compliance with all health, safety, and hygiene standards, as well as relevant licensing and legal regulations.
- Manage relationships with suppliers and vendors, negotiating favorable terms and ensuring timely delivery of goods and services.
- Handle escalated guest complaints and issues with professionalism and efficiency, turning challenging situations into positive experiences.
- Conduct regular performance evaluations and provide constructive feedback to staff.
- Implement and maintain brand standards and service protocols across all guest touchpoints.
- Analyze operational performance data and implement improvements to optimize efficiency and profitability.
- Collaborate with the General Manager and other key stakeholders on strategic planning and property development.
- Ensure the smooth execution of special events and banquets.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; advanced degree or equivalent experience preferred.
- Minimum of 8 years of progressive experience in hotel operations management, with at least 3 years in a senior leadership role (e.g., Director of Operations, Assistant General Manager).
- Proven track record of success in managing multiple hotel departments and driving operational improvements.
- Strong financial acumen, with experience in budgeting, forecasting, and P&L management.
- Excellent leadership, communication, interpersonal, and problem-solving skills.
- In-depth knowledge of hotel management software and systems.
- Commitment to delivering outstanding guest service and building strong customer relationships.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by business needs.
- Passion for the hospitality industry and a keen eye for detail.