46 Hospitality jobs in Pinehurst

Environmental Services Supervisor - Hospitality

27601 Whispering Pines, North Carolina $58000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client, a premier hospitality group, is seeking a dedicated and detail-oriented Environmental Services Supervisor to lead their housekeeping and sanitation teams. This crucial on-site role ensures the highest standards of cleanliness and hygiene across all guest areas and facilities, directly impacting guest satisfaction and operational excellence. You will be responsible for managing staff, overseeing daily operations, and implementing stringent cleaning protocols to maintain an immaculate environment.

Responsibilities:
  • Supervise and train a team of environmental services staff, ensuring adherence to all cleaning and sanitation procedures.
  • Develop and implement daily work schedules, assigning tasks and monitoring team performance to ensure efficient workflow.
  • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with quality standards and safety regulations.
  • Manage inventory of cleaning supplies, linens, and equipment, ensuring adequate stock levels and proper storage.
  • Implement and enforce health, safety, and sanitation policies and procedures, including proper use of chemicals and equipment.
  • Respond promptly to guest requests and concerns regarding cleanliness and provide effective solutions.
  • Collaborate with other hotel departments, such as Front Office and Maintenance, to ensure seamless guest experiences.
  • Assist in the recruitment, hiring, and performance management of environmental services staff.
  • Maintain detailed records of inspections, inventory, and staff performance.
  • Identify opportunities for process improvements to enhance efficiency and guest satisfaction.
  • Ensure the proper maintenance and functionality of cleaning equipment.

Qualifications:
  • High school diploma or equivalent; relevant certification in hospitality or housekeeping management is a plus.
  • Minimum of 3 years of experience in environmental services or housekeeping, with at least 1 year in a supervisory or leadership role within the hospitality industry.
  • Proven knowledge of cleaning chemicals, equipment, and best practices in sanitation and hygiene.
  • Strong understanding of health and safety regulations within a hotel environment.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to manage multiple priorities and work effectively under pressure.
  • Detail-oriented with a strong commitment to maintaining high standards of cleanliness.
  • Proficiency in scheduling and staff management.
  • Must be able to work flexible hours, including weekends and holidays, as required by hotel operations.
  • This essential on-site role is based in Raleigh, North Carolina, US .
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Remote Hospitality Operations Consultant

27601 Whispering Pines, North Carolina WhatJobs

Posted 7 days ago

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contractor
Our client is seeking an experienced and innovative Remote Hospitality Operations Consultant to provide expert guidance and strategic solutions to businesses within the hospitality and tourism sector. This fully remote role is designed for professionals who can leverage their deep industry knowledge to drive operational efficiency, enhance customer experiences, and improve profitability. You will be responsible for analyzing existing operations, identifying areas for improvement, and developing customized action plans. Key areas of focus may include F&B operations, front desk management, event planning, service standards, staff training, and cost control. This position requires the ability to conduct thorough assessments, present findings clearly, and collaborate effectively with clients through virtual platforms. The ideal candidate will possess strong analytical, problem-solving, and communication skills, coupled with a comprehensive understanding of current trends and best practices in hospitality management. You will work with a diverse range of clients, from boutique hotels to large-scale tourism operators, helping them achieve their business objectives. We are looking for a proactive and results-oriented consultant who can deliver tangible improvements and add significant value in a remote capacity. A passion for the hospitality industry and a commitment to client success are essential.

Qualifications:
  • Extensive experience (10+ years) in senior operational or management roles within the hospitality and tourism industry.
  • Proven track record of successfully improving operational efficiency and profitability for hospitality businesses.
  • Strong understanding of all facets of hotel and tourism operations (e.g., F&B, Rooms Division, Sales & Marketing, Event Management).
  • Excellent analytical, strategic planning, and problem-solving skills.
  • Exceptional communication, presentation, and client management abilities, adaptable to virtual environments.
  • Familiarity with hospitality management software and technology trends.
  • Ability to work independently, manage multiple projects, and meet deadlines.
  • Relevant degree in Hospitality Management, Business Administration, or a related field is a plus.
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Senior Hospitality Operations Manager

27601 Whispering Pines, North Carolina $85000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client, a renowned hotel group, is seeking a motivated and experienced Senior Hospitality Operations Manager to oversee their flagship property in **Raleigh, North Carolina, US**. This role is crucial for ensuring the seamless day-to-day operations of the hotel, driving exceptional guest experiences, and optimizing profitability. You will be responsible for managing key departments including F&B, Rooms Division, and Guest Services, leading a diverse team of hospitality professionals. The ideal candidate will possess a strong understanding of hotel management principles, exceptional leadership skills, and a passion for delivering outstanding service. Responsibilities include developing and implementing operational strategies, managing budgets, ensuring compliance with health and safety standards, and fostering a positive work environment. This position requires a strategic thinker with a hands-on approach and a commitment to excellence in the hospitality industry.

Key Responsibilities:
  • Oversee daily operations of various hotel departments, including Food & Beverage, Rooms Division, and Guest Services.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Manage departmental budgets, controlling costs and maximizing revenue.
  • Lead, motivate, and develop a team of department heads and front-line staff.
  • Ensure adherence to all quality standards, health, safety, and sanitation regulations.
  • Monitor and analyze operational performance metrics, implementing improvements as needed.
  • Manage vendor relationships and procurement for operational supplies.
  • Handle guest feedback and resolve escalated service issues effectively.
  • Collaborate with the Sales and Marketing teams to drive business.
  • Ensure efficient scheduling and labor management.
  • Uphold the brand's standards of service and operational excellence.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • 5+ years of progressive experience in hotel operations management.
  • Proven track record of success in managing multiple hotel departments.
  • Strong understanding of F&B operations, front desk procedures, and housekeeping standards.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software (PMS) and Microsoft Office Suite.
  • Financial acumen with experience in budgeting and cost control.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Strong problem-solving and decision-making abilities.
  • A passion for delivering exceptional guest experiences.
This hybrid role requires active participation in on-site operations while allowing for strategic planning and administrative tasks remotely.
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Senior Hospitality Operations Manager

27601 Whispering Pines, North Carolina $85000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a distinguished entity in the hospitality sector, is actively seeking a Senior Hospitality Operations Manager. This position is entirely remote, enabling you to manage operations and drive excellence from any location within the United States. The ideal candidate will possess extensive experience in overseeing diverse hospitality operations, a keen eye for guest satisfaction, and a strong background in managing staff, budgets, and operational efficiency. You will be instrumental in upholding our brand standards and ensuring seamless service delivery across all touchpoints.

Key Responsibilities:
  • Develop and implement operational strategies to enhance guest experiences and maximize profitability.
  • Oversee day-to-day operations of various hospitality departments, including accommodation, food & beverage, and events.
  • Manage and lead a diverse team of hospitality professionals, fostering a culture of service excellence and teamwork.
  • Develop and manage operational budgets, ensuring cost control and revenue optimization.
  • Implement and monitor quality assurance programs to maintain high standards of service and facility upkeep.
  • Handle guest feedback and resolve escalated issues promptly and professionally.
  • Ensure compliance with all health, safety, and regulatory standards.
  • Collaborate with marketing and sales teams to drive business growth and customer loyalty.
  • Identify opportunities for operational improvements and implement best practices.
  • Stay abreast of industry trends and innovations in hospitality management.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree is a plus.
  • Minimum of 7 years of progressive experience in hospitality operations management.
  • Proven track record in managing multiple departments and P&Ls in a hospitality setting.
  • Strong leadership, team-building, and conflict-resolution skills.
  • In-depth knowledge of hospitality best practices, industry trends, and customer service principles.
  • Excellent financial acumen and budgeting skills.
  • Outstanding communication and interpersonal abilities.
  • Proficiency in hospitality management software and systems.
  • Ability to work independently, make sound decisions, and manage multiple priorities in a remote environment.

This significant remote opportunity is associated with our operations in **Raleigh, North Carolina, US**. We are seeking a seasoned professional to lead our hospitality operations.
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Senior Hospitality Revenue Manager

27601 Whispering Pines, North Carolina $100000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a prestigious hotel group, is seeking a highly strategic and analytical Senior Hospitality Revenue Manager to lead revenue optimization efforts across their portfolio. This fully remote role is ideal for a seasoned professional with a deep understanding of the hospitality industry, pricing strategies, and market dynamics. You will be responsible for maximizing revenue and profitability by analyzing market trends, forecasting demand, and implementing dynamic pricing strategies for rooms and other services. As a remote employee, you will utilize advanced revenue management software, data analytics platforms, and collaborative tools to connect with properties and drive performance. We are looking for an individual with a proven track record in revenue management, exceptional forecasting abilities, and the capacity to develop and execute effective pricing strategies. Your responsibilities will include managing inventory, optimizing distribution channels, and collaborating closely with sales, marketing, and operations teams to align strategies and achieve financial goals. The ideal candidate is a proactive, data-driven decision-maker with strong communication and presentation skills, capable of influencing stakeholders at all levels. This is a unique opportunity to shape revenue strategies for a leading hospitality brand from a remote location. The position is based in the **Raleigh, North Carolina, US** region but operates entirely remotely, offering significant flexibility. Join our dynamic team and contribute to our continued success.

Responsibilities:
  • Develop and implement comprehensive revenue management strategies to maximize hotel profitability.
  • Analyze market trends, competitor pricing, and demand forecasts.
  • Set and adjust room rates and inventory controls based on market conditions.
  • Manage and optimize distribution channels, including OTAs and direct bookings.
  • Collaborate with hotel operations, sales, and marketing teams to align strategies.
  • Monitor and report on key revenue performance indicators (RPIs) and KPIs.
  • Conduct regular business reviews with property stakeholders.
  • Identify opportunities for revenue enhancement and cost optimization.
  • Stay current with industry best practices and emerging revenue management technologies.
  • Develop and present strategic recommendations to senior leadership.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
  • Minimum of 5-7 years of experience in hotel revenue management.
  • Proven experience with revenue management systems (RMS) and property management systems (PMS).
  • Strong analytical skills and proficiency in data analysis and forecasting.
  • In-depth understanding of pricing strategies, market segmentation, and distribution channels.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work independently and manage multiple properties in a remote setting.
  • Strategic thinking and problem-solving capabilities.
  • Experience in luxury or boutique hotel segments is a plus.
Apply Now

Remote Hospitality Operations Consultant

27513 Whispering Pines, North Carolina $75000 Annually WhatJobs

Posted 7 days ago

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Job Description

contractor
Our client is seeking an experienced and results-driven Remote Hospitality Operations Consultant to provide expert guidance and strategic support to businesses in the hospitality and tourism sector. This role is entirely remote, allowing you to leverage your extensive industry knowledge to improve operational efficiency, enhance guest experiences, and drive profitability for a diverse range of clients. You will be responsible for analyzing current operations, identifying areas for improvement, and developing tailored solutions and implementation plans.

Key responsibilities:
  • Conducting comprehensive assessments of client hospitality operations, including front desk, housekeeping, food and beverage, and guest services.
  • Analyzing financial statements, performance metrics, and customer feedback to identify strengths and weaknesses.
  • Developing and recommending strategic initiatives to optimize operational efficiency, reduce costs, and increase revenue.
  • Designing and implementing new operational procedures, service standards, and training programs.
  • Advising clients on best practices in customer service, quality management, and staff development.
  • Assisting with the selection and implementation of hospitality technology solutions.
  • Creating detailed project plans, timelines, and budgets for consultancy engagements.
  • Delivering presentations and reports to clients, clearly articulating findings and recommendations.
  • Providing ongoing support and guidance to clients during the implementation phase.
  • Staying current with industry trends, market dynamics, and emerging technologies in hospitality and tourism.
  • Facilitating workshops and training sessions for client staff, both virtually and potentially in-person.
  • Building and maintaining strong relationships with clients to ensure satisfaction and repeat business.

The ideal candidate will possess a deep understanding of the hospitality industry, gained through significant operational or management experience. Proven experience in consulting, strategy development, or business analysis within the hospitality sector is essential. Excellent analytical, problem-solving, and communication skills are paramount, along with the ability to influence and advise stakeholders at all levels. Strong project management capabilities and the ability to work independently and manage multiple client projects concurrently are required. Familiarity with various hotel management systems (PMS) and operational software is a plus. A proactive approach, coupled with exceptional interpersonal skills, will enable you to build trust and deliver tangible results for our clients.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is a plus.
  • Minimum of 5-7 years of progressive experience in hospitality management or operations.
  • Proven experience in consulting, business analysis, or strategic planning within the hospitality industry.
  • Demonstrated ability to analyze operational data and develop effective solutions.
  • Excellent presentation, written, and verbal communication skills.
  • Strong project management and organizational abilities.
  • Proficiency in Microsoft Office Suite and common hospitality software.
  • Ability to work independently and manage a remote workload effectively.
  • A passion for service excellence and a commitment to client success.

This is a remote-first opportunity, perfect for a seasoned hospitality professional looking to make a significant impact across various organizations.
Apply Now

Customer Service

27932 Whispering Pines, North Carolina Taco Bell

Posted 16 days ago

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Job Description

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
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Customer Service Associate

28374 Pinehurst, North Carolina Walgreens

Posted 16 days ago

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 250 IVEY LN,PINEHURST,NC,28374
**Full District Office Address:** 250 IVEY LN,PINEHURST,NC, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 17067-PINEHURST NC
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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