32 Hospitality jobs in Sandusky
Summer Hospitality Internship Program
Posted 3 days ago
Job Viewed
Job Description
Pay: $18.00 per hour
Posting Close Date:
The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a job shadow week to provide exposure and learning of other disciplines across the brand. At the end of the program, participants will also complete a term project and present to the lodge leadership team. Upon successful completion of program, interns will be considered for future internships, full-time positions and/or Great Wolfs Management Development Program (MDP).
The 10-week program will include:
- 10-weeks in a frontline position in disciplines such as: Guest Services, Housekeeping, Retail & Attractions, or Food & Beverage
- 1 job-shadow week to experience different disciplines not included in the rotation as well as exposure to HR, Sales and Aquatics disciplines
- A meaningful project to execute and present to the lodge leadership team at the conclusion of the program
- On-the job, self-paced and classroom style learning for your assigned discipline (no prior experience required!)
- Opportunity to network with program participants within your lodge and across the company
- Professional development and targeted growth opportunities in hotel/resort operations, leadership experience and business acumen
What you will gain:
- Gain real-life experience and on-the job training for key frontline positions
- Experience creating, preparing and presenting to a leadership team
- Exposure and visibility to the lodge leadership team and Management Development Program (recent college grads) leaders
- Frequent feedback and coaching to support your growth and development throughout the program and beyond
- Opportunity to work and learn from a diverse set of pack members and leaders
- Training and development focused on your personal and professional development as well as key competencies in the hospitality and entertainment industry
Responsibilities :
- Handles the day-to-day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc.
- Complete assigned project and present to lodge leadership team
- Participates in a professional development series to develop both soft and technical skills
- Maintains a work area that adheres to the highest standards of cleanliness, presentation and service
- Enhances the guest experience through providing exceptional customer service
- Adheres to daily operating and safety procedures
- Regular, dependable attendance and punctuality
Required Qualifications:
- High School diploma or equivalent
- Current enrollment in an Associate's degree or Bachelor's degree program
- Available to complete at minimum a 10-week program (May to August)
- A cumulative 3.0 GPA minimum
- Experience utilizing basic math skills with ability to add, subtract multiply and divide
- Excellent written and verbal communication skills
- Ability to read, write, and interpret instructional documents such as reports and procedure manuals
- Ability to work a flexible schedule based on department and store/company needs
- Schedules will include working evenings, weekends and holidays
- Must have unrestricted work authorization in the US
- No housing or relocation will be provided
Preferred Qualifications:
- Passion for service
- Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business
- Pursuing a Bachelor's degree in hospitality, business or a related field
Physical Qualifications:
- This position involves regular walking, standing, hearing, and talking.
- May involve stooping, kneeling, or crouching.
- May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse.
- Ability to lift up to 30 pounds.
About Great Wolf
Join our Pack! Across North America, our Pack numbers in the thousands, and we are growing as we expand our paw print - adding new lodges each year. Driven by our purpose to Bring Joy to Families, Great Wolf Pack Members act as one pack to show we care, use our imaginations, and make it personal for our guests and each other every day. Great Wolf Lodge is a fun, safe and family oriented environment where Pack Members have opportunities to improve every day and grow along with us!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Great Wolf Lodge will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business .
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
- The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Hospitality & Guest Service Internships
Posted 4 days ago
Job Viewed
Job Description
**$13-$6/hour**
The Cedar Point Internship Program seeks to inspire and equip the next generation of leaders by offering transformative experiences. We are committed to providing a vibrant learning environment where students can engage in meaningful, hands-on work within our dynamic operations.
Our internships are designed to cultivate essential leadership and professional skills, encourage innovative thinking, and foster a deep understanding of business acumen. By integrating academic knowledge with practical application, we aim to empower interns to make impactful contributions to their future careers and the communities they will serve.
Responsibilities:
**Hotel Guest Services** - 14.25/hour
As a **Hotel Guest Services Intern** , you'll gain valuable front-of-house experience in a resort setting. This internship offers hands-on learning in guest services, communication, and problem solving across key departments like front desk, activities, and our reservations call center. You'll also.
+ Deliver exceptional guest service in high-traffic resort environments.
+ Gain experience front desk, guest activities, or our reservations call center.
+ Develop skills in conflict resolution and guest communication.
+ Learn how to manage financial discrepancies and handle sensitive transactions.
+ Gain insight into resort operations and guest experience strategy.
**Hotel Rooms** **&** **Facilities-** 14.25/hour- 16/hour
As a **Hotel Rooms & Facilities Intern** , you will step behind the scenes at one of our world-class resorts and discover what it takes to keep hotel operations running smoothly. You'll gain hands-on experience in housekeeping leadership, facility upkeep, and guest support. You will also.
+ Get hands-on experience in hotel housekeeping operations, including cleaning, inspecting and supervising.
+ Learn how to manage the upkeep of hotel facilities to keep everything in top shape.
+ Operate and maintain indoor and outdoor equipment used in hotel maintenance.
+ Assist in resolving in-room guest issues and help maintain outdoor areas like walkways and building structures.
+ Work alongside experienced supervisors and gain insight into leadership roles in hospitality.
**Catering & Special Events** - 15/hour
As a **Catering & Special Events Intern** , you will gain experience in supporting the planning and execution of events. From setup to tear-down, you'll be part of a team that brings memorable experience to life. You'll also.
+ Assist with event setup, execution, and breakdown for a variety of catering functions.
+ Monitor labor usage and staffing levels during events.
+ Mentor and support team members during event operations.
+ Help generate and manage weekly banquet event orders (BEOs).
+ Spend the first month learning the operation, followed by a performance evaluation to determine leadership opportunities.
**Guest Experience** **: Park Operations** - 13/hour
As a **Guest Experience Intern** , you'll learn that it takes to create unforgettable moments for guests at one of the world's most popular amusement parks - both in person and behind the scenes. You'll also.
+ Provide exceptional guest service at our Guest Services Locations and in the Guest Contact Center
+ Assist with guest questions, feedback, and service recovery to ensure a positive experience
+ Learn how to handle guest concerns with professionalism and empahty
+ Lead VIP Park Tours, including our exclusive Sunrise Thrills experience
+ Gain insight into guest communication, conflict resolution, and hospitality operations
Qualifications:
+ Must be at least 18 years of age
+ Must be attending an accredited college or university
+ Work a minimum of 8 weeks between May 1-August 31
+ Availability requirements:
+ Minimum of 4 days per week of full availability
+ 2 of the 4 days must include either Friday/Saturday or Saturday/Sunday
+ Work a minimum average of 32 hours per week
+ Attend required professional development events
+ Ability to work nights, weekends, and holiday periods to meet business needs
+ Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
+ Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law
Cedar Fair Entertainment Company is an equal opportunity employer. A work permit may be required for associates under the age of 18. Applicants must be legally eligible for employment in the United States and in accordance with state laws. Cedar Fair also conducts background checks on all applicants 18 years of age and older.
Customer Service Representative
Posted today
Job Viewed
Job Description
Overview:
Waterway is hiring Customer Service Associates at our Parma location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $18 per hour (base pay + sales bonuses).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Parma - 7200 Brookpark Rd. Cleveland, OH 44129. Other locations across Cleveland available.
What else you'll enjoy:
- People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
- Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
- Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
- Flexible Scheduling - variable schedules built around your availability.
- Perks and Discounts - free carwashes plus fuel and retail store discounts
- Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
- Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members!
Qualifications:What you need:
- Be friendly and engaging! A positive attitude and a will to succeed!
- No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
- Current and valid drivers license;
- Professional demeanor, behavior, and appearance in accordance with company policy;
- Ability to perform all essential functions safely without endangering oneself or others;
- Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
- Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
- Ability to complete all required trainings/certifications required to perform any of the required functions.
What You'll Do - The Details:
- Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
- Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
- Car Washes identify customer needs and present complimentary solutions.
- Clean Car Club memberships identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
- Additional purchase options enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
- Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
- Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
- Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
- Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
- Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
- Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
- Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
- Perform various transactional functions to meet customer demand and store staffing needs.
- Various other functions as identified and directed by management.
Work Environment/Physical Demands
- Environmental may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
- Physical periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
- Vision and Hearing Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
- Language must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
- Cognitive perform arithmetic calculations and operate data entry devices.
- Attendance maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Customer Service Representative
Posted today
Job Viewed
Job Description
Overview:
Waterway is hiring Customer Service Associates at our Parma location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $18 per hour (base pay + sales bonuses).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Parma - 7200 Brookpark Rd. Cleveland, OH 44129. Other locations across Cleveland available.
What else you'll enjoy:
- People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
- Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
- Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
- Flexible Scheduling - variable schedules built around your availability.
- Perks and Discounts - free carwashes plus fuel and retail store discounts
- Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
- Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members!
Qualifications:What you need:
- Be friendly and engaging! A positive attitude and a will to succeed!
- No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
- Current and valid drivers license;
- Professional demeanor, behavior, and appearance in accordance with company policy;
- Ability to perform all essential functions safely without endangering oneself or others;
- Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
- Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
- Ability to complete all required trainings/certifications required to perform any of the required functions.
What You'll Do - The Details:
- Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
- Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
- Car Washes identify customer needs and present complimentary solutions.
- Clean Car Club memberships identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
- Additional purchase options enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
- Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
- Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
- Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
- Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
- Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
- Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
- Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
- Perform various transactional functions to meet customer demand and store staffing needs.
- Various other functions as identified and directed by management.
Work Environment/Physical Demands
- Environmental may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
- Physical periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
- Vision and Hearing Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
- Language must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
- Cognitive perform arithmetic calculations and operate data entry devices.
- Attendance maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Customer Service Associate
Posted today
Job Viewed
Job Description
Starting hiring pay at: 15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible Customer Service, Associate, Customer Experience, Service, Retail
Customer Service Representative
Posted today
Job Viewed
Job Description
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Weekly Bonus Potential
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predictable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
- Selling products to customers
- Providing excellent customer care
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
Great if you have:
- Retail and customer service experience
- Sales associate or cashiering experience
- High school diploma or equivalent
- Motivation to advance in your career!
- Willingness to learn and have fun!
Physical Requirements:
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Customer Service Associate
Posted today
Job Viewed
Job Description
Starting hiring pay at: 15
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you dont have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
- Team player
- Excellent communicator
- Happy, Courteous and Enthusiastic
- Hard working and attentive
- Responsible and dependable
- Authentic and genuine
- Takes pride in doing a good job
Benefits available for hourly Crew:
- Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renters Insurance, and ID Theft Protection
- OnePass Gym Membership Program
- 401(k) With Safe Harbor Employer Match (age 21 & older)
- Access to financial advisors for budget and retirement planning
- Crewmember Assistance Program
- Education assistance
- Pet Insurance
Perks & Rewards for hourly Crew:
- Paid Time Off*
- Closed for all major holidays**
- Early closure for company events
- Casual Work Attire
- Flexible Scheduling
- Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and/or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Canes culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Canes appreciates & values individuality. EOE
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Customer Service/Sales
Posted 9 days ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Customer Service Associate
Posted 16 days ago
Job Viewed
Job Description
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
+ Team player
+ Excellent communicator
+ Happy, Courteous and Enthusiastic
+ Hard working and attentive
+ Responsible and dependable
+ Authentic and genuine
+ Takes pride in doing a good job
**Benefits available for hourly Crew:**
+ Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
+ OnePass Gym Membership Program
+ 401(k) With Safe Harbor Employer Match (age 21 & older)
+ Access to financial advisors for budget and retirement planning
+ Crewmember Assistance Program
+ Education assistance
+ Pet Insurance
Perks & Rewards for hourly Crew:
+ Paid Time Off*
+ Closed for all major holidays**
+ Early closure for company events
+ Casual Work Attire
+ Flexible Scheduling
+ Perkspot Employee Discount Program
_*Must satisfy hours requirement per year_
_**Locations may vary_
**ESSENTIAL FUNCTIONS OF THE POSITION** :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lift and carry, push or pull heavy objects up to 50 pounds
+ Kneel, bend, twist or stoop
+ Ascend or descend stairs
+ Reach and grasp objects (including above head and below waistline)
+ Excellent verbal and written communication
+ Ability to show up to scheduled shifts on time
+ Cleaning tables, floors and other areas of the Restaurant
+ Taking orders from Customers and processing payments efficiently
+ Follow proper safety procedures when handling and/or preparing food
+ Ability to multitask
**ADDITIONAL REQUIREMENTS** :
+ Must be 16 years of age or older
+ Provide all Customers with quick and friendly service
+ Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
+ Work under pressure and at a fast pace
+ Align with Raising Cane's culture by balancing Working Hard and Having Fun
+ Take initiative
+ Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
At Home Customer Service
Posted today
Job Viewed
Job Description
Responsibilities
You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders