343 Hospitality jobs in Sun City Center
Coordinator Hospitality
33603 Tampa, Florida
Marriott
Posted 1 day ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Tampa EDITION, 500 Channelside Drive, Tampa, Florida, United States, 33602VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Tampa EDITION, 500 Channelside Drive, Tampa, Florida, United States, 33602VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
View Now
0
Senior Hospitality Operations Manager
33601 Tampa, Florida
$85000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a renowned international hospitality group, is seeking a highly experienced Senior Hospitality Operations Manager for a fully remote position. This is a unique opportunity to oversee and optimize the operational strategies of multiple properties and brands within the group, driving excellence in guest experience and financial performance, all from your home office.
This remote role requires a proactive leader with a deep understanding of all facets of hospitality operations, including front desk, housekeeping, food and beverage, events, and guest services. You will leverage your expertise to develop best practices, implement innovative operational improvements, and ensure consistent brand standards across diverse locations. The ideal candidate possesses exceptional communication, analytical, and problem-solving skills, with a proven ability to lead teams and achieve strategic objectives virtually. We are looking for someone who can inspire operational excellence from anywhere.
Responsibilities:
This remote role requires a proactive leader with a deep understanding of all facets of hospitality operations, including front desk, housekeeping, food and beverage, events, and guest services. You will leverage your expertise to develop best practices, implement innovative operational improvements, and ensure consistent brand standards across diverse locations. The ideal candidate possesses exceptional communication, analytical, and problem-solving skills, with a proven ability to lead teams and achieve strategic objectives virtually. We are looking for someone who can inspire operational excellence from anywhere.
Responsibilities:
- Oversee and direct the day-to-day operations of multiple hospitality properties, ensuring efficient and effective service delivery.
- Develop and implement operational policies, procedures, and standards to enhance guest satisfaction and operational efficiency.
- Monitor key performance indicators (KPIs) such as occupancy rates, RevPAR, guest satisfaction scores, and operational costs.
- Analyze financial statements and operational data to identify areas for improvement and cost savings.
- Lead and mentor on-site property management teams, fostering a culture of service excellence.
- Ensure compliance with all health, safety, and regulatory requirements.
- Manage vendor relationships and procurement processes.
- Develop and execute strategies for staff training and development.
- Implement new technologies and operational systems to streamline processes.
- Conduct regular virtual property assessments and provide actionable feedback.
- Collaborate with marketing and sales teams to support revenue generation initiatives.
- Manage crisis situations and ensure prompt resolution of guest concerns.
- Stay current with industry trends and best practices in hospitality management.
- Contribute to the strategic planning and growth of the hospitality group.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management, with a significant portion in a senior leadership role overseeing multiple units or brands.
- Proven track record of improving operational efficiency, guest satisfaction, and profitability.
- In-depth knowledge of hotel operations, including F&B, rooms division, and event management.
- Strong financial acumen and experience with budgeting, P&L management, and cost control.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and other hospitality software.
- Ability to analyze data and make informed strategic decisions.
- Experience working remotely and managing distributed teams effectively.
- Strong problem-solving and decision-making abilities under pressure.
- Passion for delivering exceptional guest experiences.
Apply Now
1
Remote Hospitality Operations Director
33601 Tampa, Florida
$130000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a leading hospitality management group, is seeking an experienced and visionary Remote Hospitality Operations Director to oversee and elevate their diverse portfolio of properties. This is a fully remote position, offering the flexibility to work from anywhere in the US. You will be responsible for developing and implementing innovative operational strategies to enhance guest satisfaction, optimize financial performance, and maintain the highest standards of service excellence across all managed locations. The ideal candidate will possess extensive experience in senior leadership roles within the hospitality industry, with a deep understanding of hotel and resort operations, F&B, and event management. Proven success in driving revenue growth, controlling costs, and implementing best practices in service delivery is essential. You will lead and mentor a team of on-site managers, fostering a culture of continuous improvement and exceptional guest experiences. Strong analytical skills, strategic thinking, and the ability to manage complex projects remotely are paramount. Experience with hospitality management software and data analysis for performance benchmarking is required. This role demands exceptional communication and interpersonal skills, enabling effective collaboration with property owners, stakeholders, and staff from a distance. We are looking for a results-oriented leader who is passionate about creating memorable guest experiences and driving operational efficiency. This is an unparalleled opportunity for a seasoned hospitality professional to leverage their expertise, lead from afar, and significantly contribute to the success of a dynamic and growing organization, all while enjoying the benefits of a remote work environment.
Apply Now
2
Remote Hospitality Revenue Manager
33602 Tampa, Florida
$75000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client, a renowned hospitality group with a portfolio of luxury properties, is seeking a strategic and analytical Remote Hospitality Revenue Manager to optimize revenue streams across their diverse range of accommodations. This fully remote position offers the flexibility to manage revenue strategies from anywhere, focusing on maximizing occupancy, average daily rates (ADR), and overall profitability. The ideal candidate will possess a deep understanding of the hospitality industry, strong analytical skills, and a proven ability to forecast demand and implement effective pricing strategies.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive revenue management strategies to maximize room revenue and overall profitability for assigned properties.
- Analyze historical data, market trends, competitor pricing, and demand forecasts to set optimal pricing and inventory strategies across all distribution channels.
- Manage room inventory and pricing across the Global Distribution System (GDS), Online Travel Agencies (OTAs), and the company website.
- Conduct regular performance analysis, identify deviations from forecasts, and implement corrective actions.
- Collaborate with Sales, Marketing, and Operations teams to align revenue strategies with business objectives.
- Prepare weekly, monthly, and annual revenue forecasts and budgets.
- Monitor market intelligence and competitive landscape, providing insights and recommendations to management.
- Implement dynamic pricing models and promotional offers to drive bookings during shoulder and low seasons.
- Analyze the effectiveness of various distribution channels and recommend strategies for optimization.
- Utilize revenue management systems (RMS) and other analytical tools to gain insights and drive decision-making.
- Train and guide property-level teams on revenue management best practices and system usage.
- Present revenue performance reports and strategic recommendations to senior leadership.
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- Minimum of 4 years of experience in revenue management within the hotel or broader hospitality industry.
- Proven track record of successfully increasing revenue and profitability through strategic revenue management.
- Strong analytical and quantitative skills, with the ability to interpret complex data and market trends.
- Proficiency with revenue management systems (e.g., Duetto, IDeaS, TravelClick) and hotel property management systems (PMS).
- Expertise in pricing strategies, forecasting, demand modeling, and competitive analysis.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently, manage multiple priorities, and thrive in a remote, fast-paced environment.
- Proficiency in Microsoft Excel and other data analysis tools.
- A strategic mindset with a proactive approach to problem-solving and opportunity identification.
- Understanding of digital marketing channels and their impact on hospitality bookings is a plus.
Apply Now
3
Senior Hospitality Operations Manager
32201 Riverview, Florida
$95000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Senior Hospitality Operations Manager to oversee operations at their prominent establishment in Jacksonville. This role requires a leader passionate about guest satisfaction, operational efficiency, and team development. You will be instrumental in managing day-to-day operations, ensuring high standards of service, and driving revenue growth. A hybrid work arrangement will allow for flexibility while maintaining a strong presence on-site.
Key Responsibilities:
Key Responsibilities:
- Direct and manage all aspects of daily operations, including front desk, housekeeping, food and beverage, and event services.
- Develop and implement operational strategies to enhance guest experience and satisfaction.
- Monitor and control operational costs, managing budgets and optimizing resource allocation.
- Recruit, train, motivate, and supervise hospitality staff, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and hygiene standards and regulations.
- Manage vendor relationships and oversee inventory control for supplies and amenities.
- Handle guest inquiries, complaints, and feedback, resolving issues promptly and professionally.
- Collaborate with sales and marketing teams to develop promotions and drive business.
- Analyze operational data and financial reports to identify areas for improvement and implement corrective actions.
- Maintain the physical appearance and functionality of the property, coordinating with maintenance teams as needed.
- Conduct regular performance reviews and provide ongoing coaching to staff.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hospitality operations management, preferably in hotels or resorts.
- Proven leadership skills with experience managing diverse teams.
- Strong understanding of hospitality industry best practices, guest service standards, and operational workflows.
- Excellent financial acumen, including budgeting, cost control, and revenue management.
- Exceptional problem-solving and decision-making abilities.
- Outstanding communication, interpersonal, and customer service skills.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as required by business needs.
- Experience in a hybrid work setting, effectively balancing remote administrative tasks with on-site operational oversight.
Apply Now
4
Hospitality Guest Services Manager
33101 Riverview, Florida
$65000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a prominent hospitality group, is seeking an experienced and client-focused Hospitality Guest Services Manager to oversee and elevate the guest experience for their remote clientele and internal teams. In this fully remote role, you will be responsible for managing all aspects of guest relations, ensuring exceptional service delivery, and resolving any issues promptly and efficiently. The ideal candidate possesses a deep understanding of hospitality standards, exceptional problem-solving skills, and a commitment to creating memorable experiences for every guest. This position requires excellent communication and organizational abilities to manage interactions and support services seamlessly from a distance.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement service standards and protocols to ensure consistent, high-quality guest experiences across all remote interactions.
- Oversee the guest relations team, providing leadership, training, and performance management.
- Manage guest inquiries, feedback, and complaints, ensuring timely and satisfactory resolution.
- Proactively identify opportunities to enhance the guest journey and personalize service offerings.
- Collaborate with various departments (e.g., events, operations, marketing) to coordinate services and ensure seamless guest support.
- Monitor online reviews and social media channels, responding appropriately to maintain brand reputation.
- Develop and maintain strong relationships with key clients and partners.
- Analyze guest satisfaction data and implement strategies for continuous improvement.
- Assist in the planning and execution of virtual client events or engagement initiatives.
- Manage the budget for guest services operations, ensuring cost-effectiveness.
- Stay abreast of industry trends and best practices in hospitality and customer service.
- Develop and deliver training programs for staff on service excellence and remote guest interaction.
- Prepare regular reports on guest satisfaction metrics, operational performance, and team achievements.
- Act as a brand ambassador, embodying the company's values and commitment to excellence.
- Troubleshoot and resolve any remote service delivery challenges.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hospitality management, with a strong focus on guest services, front desk operations, or client relations.
- Proven experience managing and leading teams.
- Deep understanding of hospitality principles and customer service best practices.
- Exceptional interpersonal, communication, and problem-solving skills.
- Proficiency in hotel management software (PMS) and CRM systems.
- Experience with virtual communication and collaboration tools is essential.
- Ability to remain calm and professional under pressure.
- Strong organizational and multitasking abilities.
- Demonstrated ability to work independently and effectively manage remote operations.
- Flexibility to adapt to changing needs and schedules.
- Passion for delivering outstanding guest experiences.
- Knowledge of event planning and coordination is a plus.
Apply Now
5
Senior Sales Manager - Hospitality
32202 Riverview, Florida
$80000 annum + com
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a premier hospitality group, is seeking a dynamic and results-driven Senior Sales Manager to lead their sales efforts in Jacksonville, Florida, US . This critical role will focus on driving revenue growth through strategic sales initiatives, building strong client relationships, and managing a high-performing sales team. The ideal candidate will have extensive experience in the hospitality industry, a proven track record in sales leadership, and a passion for delivering exceptional guest experiences.
Key Responsibilities:
Key Responsibilities:
- Develop and implement strategic sales plans to achieve ambitious revenue targets for hotel rooms, event spaces, and related services.
- Lead, train, and motivate a team of sales professionals, fostering a collaborative and results-oriented environment.
- Identify and pursue new business opportunities, including corporate accounts, group bookings, and special events.
- Cultivate and maintain strong relationships with key clients, travel agents, and industry partners.
- Conduct market research and competitor analysis to identify market trends and opportunities.
- Oversee the development of sales proposals, contracts, and presentations.
- Monitor sales performance metrics and provide regular reports to senior management.
- Collaborate with marketing, operations, and event planning teams to ensure a seamless customer journey.
- Represent the organization at industry events, trade shows, and networking functions.
- Ensure adherence to all company policies and procedures, and uphold the highest standards of service excellence.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum of 7 years of progressive sales experience in the hospitality industry, with at least 3 years in a sales management role.
- Proven track record of exceeding sales targets and driving revenue growth.
- Extensive knowledge of the hotel and tourism market.
- Strong leadership, coaching, and team-building skills.
- Excellent communication, negotiation, and interpersonal abilities.
- Proficiency with CRM software (e.g., Salesforce, Cendyn) and Microsoft Office Suite.
- Ability to think strategically and develop innovative sales strategies.
- Strong understanding of market dynamics and competitive landscapes.
- A passion for delivering exceptional customer service and creating memorable experiences.
Apply Now
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6
Senior Hospitality Operations Manager
32201 Riverview, Florida
$110000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a dynamic leader in the hospitality sector, is seeking an accomplished Senior Hospitality Operations Manager to spearhead their operations. This is a fully remote position, allowing you to leverage your expertise to optimize service delivery, enhance guest experiences, and drive operational efficiency across multiple properties without being tied to a specific physical location. The ideal candidate will possess a proven track record in managing complex hospitality operations, a deep understanding of industry best practices, and exceptional leadership and problem-solving skills. We are looking for a strategic thinker capable of making significant impacts in a remote-first capacity.
Key Responsibilities:
Qualifications:
This fully remote role offers the flexibility to manage operations from anywhere, requiring strong communication and digital collaboration skills to succeed.
Key Responsibilities:
- Oversee and manage day-to-day operations across various hospitality venues, ensuring seamless service delivery and adherence to brand standards.
- Develop and implement operational strategies to enhance guest satisfaction, improve efficiency, and control costs.
- Lead and mentor remote operations teams, fostering a culture of excellence, accountability, and continuous improvement.
- Monitor key performance indicators (KPIs) and operational metrics, analyzing data to identify areas for improvement and implementing corrective actions.
- Manage budgets, forecasting, and financial performance for operational areas, ensuring profitability.
- Ensure compliance with all health, safety, and sanitation regulations.
- Collaborate with marketing, sales, and finance departments to align operational strategies with overall business objectives.
- Implement and refine standard operating procedures (SOPs) to optimize workflows and service quality.
- Manage relationships with vendors and suppliers, negotiating contracts and ensuring timely delivery of goods and services.
- Utilize technology and digital tools to enhance operational visibility and remote management capabilities.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 7-10 years of progressive experience in hospitality operations management, with a significant portion in senior leadership roles.
- Proven experience in managing diverse teams and operational functions within the hospitality industry.
- Demonstrated success in improving operational efficiency, guest satisfaction, and profitability.
- Strong understanding of financial management, budgeting, and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using property management systems (PMS) and other relevant hospitality software.
- Ability to analyze complex operational data and translate insights into actionable strategies.
- Highly organized with exceptional problem-solving and decision-making abilities.
- Self-motivated and able to thrive in a remote work environment, demonstrating strong time management and independent work habits.
This fully remote role offers the flexibility to manage operations from anywhere, requiring strong communication and digital collaboration skills to succeed.
Apply Now
7
Remote Hospitality Operations Manager
32201 Riverview, Florida
$80000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a renowned leader in the hospitality sector, is seeking a highly motivated and experienced Remote Hospitality Operations Manager to oversee their virtual operations and remote guest services. This position is crucial for maintaining exceptional service standards and ensuring the smooth execution of all operational functions from a remote capacity. The ideal candidate will possess a strong understanding of hotel or resort management, exceptional problem-solving skills, and the ability to lead and motivate a dispersed team effectively. You will be responsible for implementing operational strategies that enhance guest satisfaction and drive efficiency across the board.
Key responsibilities include developing and enforcing operational policies and procedures, managing budgets and financial performance for designated operational areas, and monitoring service quality through various metrics and guest feedback channels. You will lead and support remote teams of front-desk staff, guest services representatives, and other operational personnel, ensuring they are well-trained, motivated, and adhere to company standards. This role involves identifying opportunities for process improvement, leveraging technology to enhance operational efficiency, and collaborating with other departments, such as marketing and sales, to achieve organizational goals. A proactive approach to troubleshooting and resolving guest issues is paramount.
The successful candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 6 years of progressive experience in hospitality operations management, with a proven track record of success, is required. Experience in managing remote teams and utilizing hospitality management software and communication platforms is essential. Strong leadership, communication, and organizational skills are critical, as is the ability to thrive in a fast-paced, remote environment. This role is based out of Jacksonville, Florida, US , but is offered as a fully remote position, providing significant flexibility.
Key responsibilities include developing and enforcing operational policies and procedures, managing budgets and financial performance for designated operational areas, and monitoring service quality through various metrics and guest feedback channels. You will lead and support remote teams of front-desk staff, guest services representatives, and other operational personnel, ensuring they are well-trained, motivated, and adhere to company standards. This role involves identifying opportunities for process improvement, leveraging technology to enhance operational efficiency, and collaborating with other departments, such as marketing and sales, to achieve organizational goals. A proactive approach to troubleshooting and resolving guest issues is paramount.
The successful candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 6 years of progressive experience in hospitality operations management, with a proven track record of success, is required. Experience in managing remote teams and utilizing hospitality management software and communication platforms is essential. Strong leadership, communication, and organizational skills are critical, as is the ability to thrive in a fast-paced, remote environment. This role is based out of Jacksonville, Florida, US , but is offered as a fully remote position, providing significant flexibility.
Apply Now
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