453 Hospitality jobs in Telford

Job description Hospitality  Manager

Method Hospitality  is a growing company, looking for passionate and experienced managers to help lead our teams in Philadelphia . Fine Dinning Experience is a must!

The Hospitality Managers should have knowledge of the latest culinary and hospitality trends and be passionate about providing exceptional hospitality. The Hospitality Manager is responsible for ensuring the quality of foods and services to maintain the guests’ overall satisfaction on their dining experience.  Must have excellent communication, business, interpersonal, organizational, time management and motivational skills, and the ability to multitask and think quickly when under pressure. A hands-on management style coupled with the ability to delegate, create an increase in manager productivity, collaboration, quality, and profitability is what will allow the Manager to succeed.  

Duties & Responsibilities:

• Achievement of budgeted food sales, beverage sales, labor costs and profitability.
• Completion of daily, weekly and monthly sales reports
• Completion of Customer Follow-up calls on a timely basis
• Build cross functional teams with exemplary communication, functional skills and full accountability while maintaining a customer focus priority
• Handle all Food & Beverage inquiries and ensure timely follow up on the same business day
• Building and hiring of operational teams
• Attendance and participation at weekly F & B meeting and Department Head meeting
• To assist in menu planning and pricing
• Development and maintenance of department manuals
• Supervision of weekly payroll input
• All other duties as directed by Director of Operations and Owners
• Participation in Manager on Duty shifts as required
• Assure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared
• Assure the completion of weekly schedule and shift duties while Maintaining a labor cost at or below the budgeted expectation
• Completion of monthly inventory
• Teamwork-Relations with co-workers and management
• Responsible for staff training and development
• Ensure that all HR procedures are followed according to company policy
• High employee retention
• Personal development and growth
• Discipline of personnel when required
• Responsible for overseeing all scheduling within the department
• Achieving service that exceeds expectations
• Overall maintenance of the operation at a level in keeping with the standards prescribed
• Report any deficiencies in equipment and facilities

Required Experience:

• Prior use of Resy preferred.
• Fine Dinning Experience required
• Minimum 3-4 years of experience as Manager
• Strengths must include multi-tasking, problem resolution, and customer relations.
• Must have excellent written and verbal communication skills.
• Must be a team player with a strong work ethic.

Supervise and lead the golf services team, including training and scheduling.

Manage reservations, venue operations, and guest inquiries.

Ensure the cleanliness, maintenance, and organization of retail areas.

Execute events, tournaments, and promotions to enhance guest experiences.

Uphold operating procedures and service and safety standards, especially guest satisfaction.

Resolve guest concerns promptly to maintain a high level of customer satisfaction.

Prior experience in golf course management or related hospitality roles.

Strong leadership and team management skills to guide and motivate staff.

Exceptional customer service and communication abilities to create a welcoming environment.

Proficiency in reservation software and basic computer skills.

ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

How Youll Do It. Supervise the team in providing best-in-class service on a daily basis. Coach and develop the team and drive Associate engagement. Uphold operating procedures and service and safety standards, especially Guest Satisfaction. Ensu Hospitality, Manager, Hospital, General Manager

Immerse Yourself in a World of Fine Dining

Borromini, a highly anticipated trattoria, is set to revolutionize the culinary scene with its unique blend of Italian cuisine and exceptional service. Located in the heart of Rittenhouse Square, this 13,000-square-foot restaurant promises to be a landmark dining destination.

Our team is seeking an experienced Maitre'd who can create a truly unforgettable experience for our guests. The ideal candidate will have a proven track record of managing high-volume restaurants, with expertise in reservation systems and a passion for delivering exceptional customer service.

Key Responsibilities:

• Lead the front-of-house team to provide seamless service to guests
• Manage reservations and seating arrangements
• Ensure that all staff are providing excellent customer service
• Maintain a clean and organized workspace
• Collaborate with the kitchen team to ensure smooth service operations
• Assist with hiring, training, and development of new staff members
• Monitor and maintain high standards of professionalism and composure under pressure
• Utilize strong organizational skills and attention to detail to ensure efficient service operations
• Ability to articulate detailed information to guests, think on one's feet, and maintain standards of professionalism and composure
• Strong communication skills and ability to work effectively with a dynamic team
• Performing Arts and/or Theater background - a plus
• Experience with Resy reservations system is preferable
• 2-3 years of experience in a Lead Host or Maitre'd role at a high-volume restaurant
• Weekend availability - great opportunity for those with a need for a

Front of House Team Member

We are looking for passionate and self-motivated individuals to join our team at a beloved bar in Philadelphia. Our goal is to create a genuine, friendly neighborhood experience.

As a member of our front of house team, you will be part of a welcoming community-focused environment where you can grow and advance as we expand. We offer a chance to be part of something exciting from the ground up.

• A personable and enthusiastic individual who is committed to providing exceptional customer service.
• No prior experience is required, but a positive attitude goes a long way.

Key Responsibilities:

Provide exceptional customer service to create a memorable guest experience.

Work effectively with the front of house team to ensure seamless communication and execution.

Maintain a clean and organized work environment that meets health and safety standards.

What We Offer:

Opportunity to be part of a dynamic and growing team.

Chance to develop new skills and take on additional responsibilities.

Competitive compensation package and benefits.

Required Skills and Qualifications:

Excellent communication and interpersonal skills.

Basic math skills and accuracy when handling cash and credit transactions.

• Ability to multitask and prioritize tasks efficiently.
• Flexibility to work varying shifts, including evenings and weekends.