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General Manager - Business Development | Travel & Hospitality

Direct message the job poster from IGT Solutions

We launched in 1998 with a small team dedicated to enabling a better customer experience for a single client. Over the last 25 years, that small team has leveraged an entrepreneurial spirit to create a truly differentiated experience for some of the worlds most recognizable brands. What started as an innovative force in the travel industry has now expanded to working with some of the worlds most disruptive and fast-growing technology companies (fintech, social, gig-economy, high-tech tools, etc.) along with global e-commerce and gaming companies. Whether its industry-leading social media support, booking travel arrangements, developing and supporting new video games, or monitoring cashier-less retail stores, IGT Solutions does it. That small team is now over 25,000 employees across 31 locations in 13 different countries and expanding rapidly.

Why work at IGT Solutions:

IGT Solutions ( provides an industry-leading benefit package along with a competitive salary and an opportunity to grow along with us. We are a people-first company and it shows with our extensive diversity, wellness, and engagement activities. We also provide opportunities to engage with, and learn from, our team members all around the globe. Youll have the opportunity to interact with different cultures and work together to help our clients enable a better experience for their customers.

Job Title: General Manager Business Development (Technology/IT Service Sales)

About the Role: The General Manager Business Development is responsible for driving revenue growth with a focus on new business development. This role combines strategic leadership with hands-on execution to expand market presence, close large-scale deals, and deepen relationships with enterprise clients.

The ideal candidate is an experienced Technology Sales professional with a deep understanding of the TTH domain , a track record of consistent quota achievement, and strong relationship-building capabilities.

Key Responsibilities:

1. Meet or exceed sales targets and growth objectives across U.S. regions.
2. Build a robust pipeline of enterprise opportunities across travel tech, airlines & hospitality clients. Conduct market research and competitor analysis to inform GTM strategies.
3. Client Acquisition & Relationship Management
4. Build and maintain strong relationships with CXOs and key stakeholders.
5. Identify and pursue new business opportunities with existing and prospective clients.
6. Address client concerns promptly to ensure high levels of satisfaction and retention.
7. Lead complex sales cycles from lead generation through contract closure

Performance Management & Reporting:

1. Maintain and communicate sales forecasts, pipeline reports, and performance dashboards.
2. Analyze sales performance metrics to improve win rates and sales productivity.

Qualifications:

1. 10+ years of experience in technology sales, with a strong focus in TTH vertical
2. Familiarity with consultative sales frameworks
3. Proven experience in selling product & IT services to enterprise clients.
4. Strong grasp of emerging technology trends (e.g., cloud, AI/ML, digital platforms, CX solutions). Ability to manage large, complex deals and navigate multi-stakeholder decision-making environments.
5. Excellent leadership, negotiation, and presentation skills.

IGT Solutions is an equal opportunity employer and we make sure all of our employees around the globe are comfortable bringing their authentic selves to work each day.

Seniority level

• Director

Employment type

• Full-time

Job function

• Business Development and Sales
• Industries: Information Services, Outsourcing and Offshoring Consulting, and Airlines and Aviation

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Eurest
Salary: $190,000 - $21000 /year
Pay Grade: 19
Other Forms of Compensation:
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.
Travel Requirement:
Up to 50%
Job Summary
The Senior Regional Director, Hospitality & Operations is a strategic leadership role responsible for overseeing end-to-end program performance, operational excellence, and senior-level client relationships across a portfolio of high-profile Experience Centers and Innovation Hubs. This role blends operational rigor with exceptional client stewardship to ensure the seamless delivery of innovative, efficient, and differentiated service experiences.
This leader is accountable for programmatic consistency, change management, and financial outcomes across multiple locations. In parallel, they serve as a trusted advisor and point of escalation for executive clients - building confidence in delivery, translating business priorities into actionable plans, and elevating the overall partnership value.
As a member of the Extended Leadership Team, the Sr. Regional Director is a critical contributor in establishing Compass Group as both a trusted partner in delivering business results, as well as advocating Compass Group values and reputation as an employer of choice.
Key Responsibilities:
Regional Program Leadership
+ Oversee operational performance across Experience Centers and Innovation Hubs, ensuring alignment with service expectations, brand standards, and client goals.
+ Lead the development, implementation, and continuous improvement of regional programs, SOPs, and service delivery frameworks.
+ Provide strategic oversight for budgeting, financial performance, inventory management, and business reviews.
+ Guide the rhythm of business across sites, ensuring structured planning, milestone tracking, and performance monitoring.
+ Drive adoption of change initiatives, including new technology, process updates, and operational innovations.
Senior Client Engagement
+ Serve as the senior point of contact for client executives and key stakeholders, building long-term trust and credibility.
+ Facilitate strategic business reviews, roadmap planning, and executive updates to maintain transparency and alignment.
+ Anticipate client needs and proactively recommend enhancements, innovations, or course corrections to improve service outcomes.
+ Lead issue resolution and escalation management with professionalism and accountability.
+ Translate client vision and business goals into actionable operational strategies across all locations.
Cross-Functional Integration & Enablement
+ Partner with culinary, facilities, marketing, and operational leads to ensure cohesive service experiences that reflect both brand and client expectations.
+ Align field teams around enterprise-wide initiatives, KPIs, and client-centric culture.
+ Ensure appropriate training, documentation, and communication strategies are in place to support frontline excellence and leadership consistency.
+ Support new center launches, program expansions, and regional transitions with proactive planning and onsite leadership.
Team Development & Leadership
+ Lead, coach, and mentor a team of regional managers and onsite leaders, fostering a high-performing, engaged culture.
+ Direct reports: Regional Planning Director - North America, Regional Hospitality Program Manager - Global, and Regional Director - Innovation Hubs North America
+ Conduct regular talent assessments, performance reviews, and development planning to build future leadership capacity.
+ Create opportunities for cross-learning, collaboration, and knowledge-sharing across sites.
Qualifications:
+ Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field required; Master's preferred.
+ Experience: 10+ years in multi-site leadership roles with demonstrated success in client-facing service delivery environments; prior experience in contract services, or corporate hospitality management preferred.
+ Strong executive presence and ability to build senior client relationships with diplomacy, confidence, and strategic insight.
+ Financial acumen with direct experience managing budgets, forecasting, and cost control at a regional level.
+ Proven ability to lead through ambiguity, drive change, and manage large-scale programs or initiatives across diverse teams.
+ Excellent written and verbal communication skills; adept at navigating complex stakeholder environments.
+ Experience with operational systems, reporting tools, and performance dashboards strongly preferred.
Apply to Eurest today!
Eurest is a member of Compass Group USA
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Eurest maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Eurest are offered many fantastic benefits.
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
Req ID: 1451674
Eurest
TARANPREET TANDON
((req_classification))

Eurest
Salary: $130,000 - $140,000 /year
Pay Grade: 17
Other Forms of Compensation:
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.
Job Summary
Regional Hospitality Program Manager
Location: Redmond, WA - Travel (Domestic & International) Required - Up to 50%
The Regional Hospitality Program Manager is a strategic leader responsible for elevating culinary excellence and hospitality experiences across high-profile, executive-level environments. This role blends visionary culinary leadership with client relationship management, ensuring that hospitality teams deliver bespoke dining experiences aligned with brand standards, client expectations, and guest preferences. In addition to fostering culinary innovation and talent development, the role drives the rhythm of business for culinary program initiatives-supporting consistency, accountability, and measurable impact across the region.
Key Responsibilities:
+ Executive Hospitality & Client Engagement
+ Serve as a senior culinary ambassador across flagship and executive-level accounts, ensuring elevated hospitality and white-glove service.
+ Cultivate trusted relationships with client executives and stakeholders, providing strategic guidance on culinary programming and guest experience.
+ Align culinary experiences with client branding, event goals, and cultural moments-delivering highly tailored, premium offerings.
+ Program Leadership & Rhythm of Business
+ Lead the regional hospitality leadership program, including planning, deployment, milestone tracking, and reporting.
+ Establish a cadence of engagement with chefs and operators-conducting structured reviews, facilitating development conversations, and driving program adoption.
+ Monitor program effectiveness using qualitative and quantitative feedback; adjust strategies to ensure sustained excellence and innovation.
+ Culinary Strategy & Expertise
+ Design and implement cutting-edge, globally inspired menus that prioritize presentation, seasonality, sustainability, and wellness.
+ Provide hands-on coaching and development for executive chefs and hospitality leaders, strengthening operational execution and leadership confidence.
+ Partner with operations, marketing, and procurement to ensure culinary offerings are both inspiring and operationally scalable.
+ Operational and Service Excellence
+ Drive consistency in hospitality operations, including food safety, production systems, inventory control, and cost optimization; Identify and scale successful culinary initiatives already in place across regions.
+ Support new unit openings, program refreshes, and performance turnarounds with strategic hospitality direction and onsite leadership.
+ Ensure all kitchens and front of house areas maintain the highest standards in aesthetics, efficiency, and guest-facing excellence.
+ Innovation and Brand Differentiation
+ Inspire hospitality innovation that reflects emerging trends, regional tastes, and personalized guest experiences; embed AI-driven efficiencies and ongoing process optimization into core operations
+ Lead exclusive hospitality activations, executive events, and high-visibility tastings to showcase program capabilities and enhance client engagement.
+ Leadership Development & Culture
+ Identify and develop high-potential hospitality talent, building a pipeline of leaders prepared to support elevated hospitality settings.
+ Foster a values-driven culture rooted in hospitality, inclusion, and continuous learning.
Qualifications:
+ Bachelor's degree in Culinary Arts, Hospitality Management, or related field required; advanced culinary certification preferred.
+ 7-10 years of progressive hospitality leadership experience in high-end hospitality, luxury dining, or executive services.
+ Proven experience engaging executive-level clients and delivering tailored, high-impact hospitality experiences.
+ Demonstrates advanced proficiency in Microsoft Office software and emerging technology tools like Copilot, leveraging data-driven insights to enhance documentation, reporting, and high-impact executive presentations.
+ Demonstrated ability to lead multi-site initiatives, manage large-scale training programs, and build regional alignment.
+ Strong business acumen with experience overseeing program performance, labor metrics, and culinary KPIs.
+ Exceptional communication, presentation, and interpersonal skills.
+ ServSafe or equivalent food safety certification required.
+ Willingness and ability to travel extensively across the region.
Apply to Eurest today!
Eurest is a member of Compass Group USA
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Eurest maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Eurest are offered many fantastic benefits.
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
Req ID: 1425939
Eurest
TARANPREET TANDON
((req_classification))

**Description**
Provide knowledge, leadership, insight and direction for broking activities to ensure that clients' expectations are regularly met. This role incorporates a wide level of expertise, but always assumes the broker is capable of handling accounts independently. The size and complexity of the account can vary. More experienced brokers may be responsible for training and supervising Associate Brokers. Responsible to ensure that relevant regulatory and technical standards are met. Helps drive the broking team to achieve agreed operational and financial goals and objectives.
Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity
**The Role**
+ Orchestrate new business placement, renewals and alterations of existing coverage.
+ Develop, review and deliver presentations to secure new, and build on existing, relationships.
+ Review and evaluate information and analytics to assess and evaluate client risks to support the placement of client risks in the market.
+ Research and evaluate all solutions (insurance and otherwise) to identify and develop optimum risk solutions for clients.
+ Provide coverage and program design advice and expertise to client; perform needs and gap analysis to make recommendations regarding program improvements.
+ Build strong partnerships with a broad range of organizations and stakeholders in the market in order to secure optimum terms and conditions for clients.
+ Contribute to thought leadership and continuous process improvement of the Broking function.
+ Work closely with associates to stay on top of changes in the marketplace.
+ Oversee design and preparation of draft proposals; negotiate and finalize of carrier quotes, terms and conditions and coverage confirmations to ensure contract certainty.
+ Bind carrier quotes and review binders and coverage confirmations.
+ Request / Attend and participate in regular client and underwriter meetings.
+ Conduct program peer reviews.
+ Provide coaching to brokers in training.
**Qualifications**
**The Requirements**
- 5-12 years industry experience (real estate, hospitality and leisure industry experience preferred but not required)
- Insurance broker's P&C license required
- Strong group presentation skills (written and verbal); ability to drive complex/technical conversations
- Relationship management: customer focus, collaboration, interpersonal skills, and conflict management; demonstrates shared ownership of resolution of conflicts
- Negotiation skills: carrier and client negotiation skills; can secure concessions without damaging relationships
- Business acumen: demonstrates knowledge of industries and clients, carriers, and/or markets
- Project management: ability to effectively manage and oversee small projects
- Receptive to feedback; critical thinking and problem-solving skills; high adaptability
- Leadership skills: applies judgment in making decisions, directs and motivates others, takes lead in small groups, and promotes teamwork
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
**Compensation**
The base salary compensation range being offered for this role is $150,000 - $175,000 USD per year.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
+ **Retirement Benefits:** Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
**EOE, including disability/vets**

Description
The Digital, Device, & Alexa Service (D2AS) Offensive Content and Privacy (OCP) Specialist will work as part of the D2AS OCP team to triage and action customer facing concerns that carry a potential risk to customer privacy, trust, and our brand. This role involves facilitating the fast resolution of emerging issues by investigating and triaging privacy issues and reports of offensive content, then engaging the appropriate internal teams to drive issue mitigation.
This is an opportunity for you to gain a broader perspective on Amazon's devices and digital services like Alexa by working with technical, product, and senior leadership teams in every marketplace Amazon operates in. You'll get to know the full cycle of a customer's experience from initial contact to back-end resolution. You and your teammates will collaborate with our Legal, Public Relations, Content, and Business teams on a regular basis to advocate for customers and help solve customer issues both in direct customer interactions and continuous improvement projects.
Key job responsibilities
- Triaging, assessing, and prioritizing reports of offensive content and privacy concerns
- Investigating cases; including reviewing the available contact history and technical information
- Summarizing case findings for partner teams
- Identifying and engaging appropriate resolver
- Working with team members and leadership to identify new ways to resolve customer issues by identifying issue trends and opportunities to strengthen existing systems
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
OCP is global Customer Service team within D2AS that works on some of the most sensitive issues that our customers experience. We resolve each customers' issue and help product teams make decisions to improve the customer experience every day. Issues we tackle evolve day by day as the nature of human interaction with technology changes and our customers' expectations evolve.
Basic Qualifications
- Demonstrated commitment to customer obsession by consistently exceeding customer expectations and ensuring their needs are met.
- Critical thinking skills evidenced by analyzing complex situations, identify root causes, and implement effective solutions.
- Dedication to quality demonstrated through meticulous attention to detail, adherence to established standards, and continuous improvement initiatives.
- Experience with identifying areas for process improvement
Preferred Qualifications
- Strong interpersonal and communication skills
- Ability to work flexible shifts, including weekends and evenings
- Technical experience, such as experience troubleshooting technical issues
- Experience pulling and analyzing large sets of data.
- Proven success in a fast-paced environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $36,900/year in our lowest geographic market up to $58,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.