132 Hospitality jobs in Willow Spring
Lead Remote Hospitality Experience Designer
Posted 4 days ago
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Job Description
Responsibilities:
- Design and map out comprehensive guest journeys across all touchpoints.
- Conduct user research, including surveys, interviews, and usability testing.
- Analyze guest feedback and operational data to identify areas for improvement.
- Develop innovative service concepts and experience enhancements.
- Collaborate with digital teams to optimize online booking and guest portals.
- Create service standards and training materials for front-line staff.
- Stay abreast of emerging trends in hospitality, technology, and customer experience.
- Present design strategies and recommendations to senior leadership.
- Bachelor's degree in Hospitality Management, Design, Marketing, or a related field.
- 5+ years of experience in experience design, service design, or customer experience within the hospitality industry.
- Demonstrated ability to create compelling customer journeys and service blueprints.
- Excellent research, analytical, and problem-solving skills.
- Strong communication and presentation abilities.
- Proficiency in design thinking methodologies.
- Experience working in a remote-first environment is a plus.
Regional Culinary Director - Collegiate Hospitality, East Region

Posted 15 days ago
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Job Description
The Regional Culinary Director ( **RDC** ) provides strategic culinary leadership across the region, ensuring operational excellence and consistent food quality. Collaborates with Finance and Operations to manage food costs, purchasing compliance, and food safety, driving improved satisfaction in residential and retail surveys. Partners with Marketing to deliver engaging, innovative programs at each location. Works with Human Resources to recruit, train, and develop culinary talent, building a regional succession plan. Supports Growth initiatives through new business development and retention efforts. The **RCD** Collegiate Hospitality East Region serves as the senior culinary leader, reporting to the Regional Vice President. This role drives the execution and enhancement of culinary programs aligned with Collegiate Hospitality and regional strategies. While primarily focused on regional impact, the RCD also leads one enterprise-wide initiative?such as standardized menus, food and labor productivity, or culinary innovation?across the Collegiate Hospitality portfolio.
**Job Responsibilities**
**Culinary Leadership** :
Lead and coach culinary teams across multiple sites, ensuring food quality, presentation, and creativity. Maintain standards, oversee equipment and safety compliance, and support regional development through a dotted-line leadership network. Manage special events, hiring, training, and performance reviews. Engage with campus leadership to tailor programs and build culinary bench strength.
**Operational Excellence** :
Collaborate with regional leaders to implement brand initiatives, standardize recipes, and improve satisfaction. Partner with the Aramark Innovation Center to roll out trends and lead high-profile events. Ensure consistency, share best practices, and drive strategic planning for retention.
**Driving Growth** :
Promote culinary talent, support marketing initiatives, and lead productivity efforts. Optimize food and labor processes, ensure vendor compliance, and develop premium catering menus. Innovate to grow revenue and reduce costs through improved procedures.
**Team Leadership & Financial Performance** :
Lead regional culinary talent development, training, and recognition. Drive financial goals through cost optimization and productivity. Oversee food quality, safety, and consistency. Supervise chefs and ensure adherence to Aramark standards of excellence.
**Key Capabilities** :
Expert in culinary techniques, large-scale production, and cost control. Skilled in multi-unit operations, menu development, and driving efficiency. Strong leadership, communication, and project management abilities. Capable of managing innovation, training, and client engagement. Development includes leading audits, training, new services, and sales support. Milestones include unit openings, taskforce participation, and STAR team leadership. Core leadership traits: influence, talent growth, hospitality, initiative, and impact.
**Qualifications**
+ CIA ProChef or ACF certification required.
+ 10+ years of culinary management experience.
+ Culinary degree or equivalent experience.
+ Advanced knowledge of principles and practices within the food service industry.
+ Expertise in demonstration cooking, menu writing and development and understanding of standards.
+ Ability to lead in a diverse environment with focus on client and customer service.
+ Previous experience with controlling food and labor costs, demonstration cooking, menu development and pricing development.
+ P&L accountability and/or contract-managed service experience preferred.
+ Proficiency in MS Office Suite, key Aramark productivity tools (e.g. Prima or equivalent).
+ Requires exceptional communication skills.
+ ServSafe Certification
+ Ability to travel **60-75%** of the time
+ High level of professionalism, maturity, and project management capability
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Customer Service

Posted 15 days ago
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Job Description
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
Customer Service Technician
Posted today
Job Viewed
Job Description
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality.designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.
As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
- Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
- Performing maintenance and repair on outside plant facilities
- Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
- Observing all safety rules and regulations
- Assisting other technical personnel in the performance of their duties when requested
- Actively supporting sales and marketing related activities
- Directing customer facing work and sales referrals
WHAT IT TAKES TO CATCH OUR EYE
- High School diploma (or equivalent) or higher
- Ability to distinguish colors on facilities
- Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
- Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
- Basic computer skills including MS Office applications
- Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
- Ability to work aloft (e.g. ladder)
- Ability to work outside in all weather conditions and at various hours of the day/night
- A valid driver's license and satisfactory driving record
- Positive and professional appearance and demeanor when communicating the company's products and services to our customers
- Accountability/dependability (on time and on load when scheduled and serve on call as needed)
- Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
- Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
- Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
- Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
- Prior experience as a customer facing telecom operations technician
- Basic electricity training/certification or documented equivalent work experience
- ADSL installation/repair experience (self/full installs)
- A+/Net + Certified Required Soft Skills
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real .
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
- Brightspeed's Privacy Notice for California Residents
- Brightspeed's Privacy Notice
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