288 Hospitality jobs in Winter Park

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

ServiceNow is seeking Enterprise Architects with extensive experience in Retail organizations to join our team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical and business leaders of our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills, innovation, and a growth mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as technical leaders for our customer's most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practices and industry standards to build customer trust and architect best-in-class solutions.

While collaborating with organizations, foundations, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures, strategies, and a vision that are both written and verbal, to audiences up to and including the CIO/CTO and leaders of line of business. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.

What you get to do in this role:

• Engage with executives to identify pain points and opportunities to deliver on their mission and then translate them into solutions from ServiceNow.

• Work with a wide variety of retail organizations, colleagues, and partners to help them understand the power of the Now platform and the potential opportunities of the future of work.

• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including Business Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry-specific solutions.

• Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape

• Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels

• Work with architecture development methods, modeling approaches and architecture patterns for integration

• Interact at multiple levels within a Retail organization (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.

• Provide thought leadership and collaborate with internal ServiceNow business units

• Identify, lead, and contribute to the creation of best practices, white papers, workshops, etc

• Help organizations understand how ServiceNow AI's strategy can accelerate them to value

To be successful in this role you have:

• An entrepreneurial mindset

• Delivered Digital Business Transformation leveraging the ServiceNow platform

• Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals

• Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills

• An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas

• Willingness to jump in and roll up their sleeves alongside customers, colleagues, and partners to get things done faster and better

• An ability to take complex concepts in build them into a story

• 10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role

• A track record of success in using Human Centered Design techniques to explore the customer's current reality and set a vision for the future

• Expertise in designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms

• Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment

• Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, Business Architecture Guild, etc.

• Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.

• Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions

• Experience presenting architecture concepts, designs, and goals to technology leaders and partners

• Willingness to travel to serve our customers across the Americas

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Timbers Company is seeking an innovative, strategic, and results-driven Head of Hospitality Sales & Marketing to lead the continued elevation and global expansion of the Timbers brand. This key leadership role will oversee hospitality sales and marketing initiatives across our exclusive luxury resort portfolio, with emphasis on Timbers’ hospitality operations and brands. The ideal candidate will be a collaborative leader, strategic thinker, and hands-on executor with proven expertise in luxury hospitality sales, marketing, digital innovation, and brand building. Key Responsibilities Portfolio Marketing Oversight Support and drive hospitality sales and marketing across the Timbers portfolio with initial emphasis on Timbers Kaua‘i, Casali di Casole, The Sebastian – Vail, and South Seas resort. Partner directly with on-property heads of sales and marketing to align property specific initiatives with brand standards and revenue goals. Ensure brand integration and consistency across property level marketing while supporting the unique identity of each location. Lead marketing strategy to enhance rooms and ancillary revenues, optimize occupancy, ADR, RevPAR, and RevPAR index across all resorts. Revenue Generation and Performance Develop and execute integrated, innovative marketing strategies that maximize total revenue and grow market share among comp sets. Leverage data and performance analytics to identify opportunities and improve commercial performance through lead generation and conversion optimization.Present results and forecasts regularly to leadership, investment partners, and ownership. Help direct revenue management strategies to align pricing, distribution, and promotions with market demand.Manage outsourced centralized revenue management. Oversee and evolve marketing technologies and CRM strategies to drive guest personalization and retention.Ensure data driven marketing efforts are supported by efficient platforms and systems. Partner with the Reservations Team to optimize booking strategies, call center performance, and personalized guest conversion tactics across channels. Digital, PR, and Innovation Oversee digital marketing, public relations, and content strategy to ensure effective brand storytelling and high-impact campaigns (lead generation, conversion and on-property revenue capture). Manage and optimize relationships with external marketing and PR agencies, ensuring alignment with brand vision and performance goals. Identify and test emerging digital channels, including AI-driven tools and technologies, to drive efficiency and innovation in marketing efforts. Brand Leadership Champion and strengthen the Timbers brand globally, ensuring consistency, innovation, and resonance across all channels and properties. Act as brand steward, developing and implementing strategies that elevate brand equity and positioning in the luxury market. Strengthen Timbers’ position and awareness as premier developer and operator of luxury resorts in the world’s most sought-after destinations. Team & Partnership Leadership Lead and inspire a high-performing Timbers hospitality sales and marketing team, fostering a culture of innovation, accountability, and collaboration. Support on-property sales and marketing teams from Italy to Hawaii by providing vision, strategic guidance, tools, and best practices. Develop and expand commercial partnerships that align with brand objectives, enhance Owner/guest experiences, and drive revenue opportunities. Enhance onsite capture strategies and tools to improve guest engagement and cross-sell opportunities across the portfolio. Oversee Owner marketing and communication strategies to support retention, referral, and brand advocacy across the Timbers portfolio. Oversee the Web Developer and digital infrastructure to ensure website performance, user experience, and booking functionality align with brand standards. Provide strategic and operational leadership to the reservations team, ensuring alignment with revenue goals, guest experiences, and upselling opportunities. Strategic Communication & Launches Coordinate the strategic planning and execution of major brand and property announcements, openings, and repositioning campaigns. Ensure all internal and external communications are aligned with brand and support business objectives across internal and external audiences. Qualifications 10+ years of experience in hospitality marketing and sales, preferably in luxury residential resorts or high-end hotel environments. Demonstrated success in brand building, digital marketing, revenue management, PR, and lead generation/conversion. Strategic thinker with strong business acumen and a deep understanding of hospitality sales and marketing KPIs (RevPAR, ADR, occupancy, ROAS, cross-over, index performance). Proven ability to lead cross-functional teams and collaborate with both internal stakeholders and external partners. Passion for technology and innovation, with a strong desire to explore and implement AI solutions, digital platforms, and next-generation marketing tools.Yet able to deliver with tried-and-true methods. Entrepreneurial mindset with a "roll-up-your-sleeves" attitude and a focus on execution and results. What We Offer An opportunity to shape and grow an iconic brand in the luxury hospitality space. A collaborative, entrepreneurial, and mission-driven culture. Competitive compensation and benefits package. A chance to lead transformative marketing efforts across some of the world’s most desirable resort destinations. Our Company: Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world.We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Our Location: Just north of Orlando, Winter Park, Florida, is an enchanting city known for its abundant outdoor spaces, quaint brick-lined streets with old-growth tree canopies, first-class shopping, and delectable dining. Our corporate headquarters manages, supports, and develops all Timbers properties around the globe. Our team embraces the year-round sunshine and warmth of Central Florida, drawing inspiration from our award-winning properties to infuse world-class hospitality, authenticity, and teamwork into everything we do. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy Benefits: Childcare reimbursement Trip of a Lifetime program Education Assistance Program Wellness Reimbursement Program Learning and development Competitive pay Volunteer time Paid maternity/paternity leave Fun team building events 401K Vacation Days Personal Days Holiday Pay Health Insurance Dental/Vision Insurance LTD/STD Life Insurance This job description is not all inclusive. Timbers Company reserves the right to amend this job description at any time. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains adrug- free workplace. #J-18808-Ljbffr