247 Hospitality jobs in Woodvale

Hospitality Coordinator EVS

23274 Richmond, Virginia HCA Healthcare

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

**Description**
**Introduction**
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Hospitality Coordinator EVSJohnston-Willis Hospital
**Benefits**
Johnston-Willis Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits ( Eligibility for benefits may vary by location._**
We are seeking a Hospitality Coordinator EVS for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
**Job Summary and Qualifications**
The Coordinator Environmental Services leads and supervises the operations and activities of the Environmental Services Department with in assigned hospital and hospital department/campus locations. Coordinator provides consistent, high-quality service in a sanitary environment while ensuring State, Local, Federal and Joint Commission regulations, established policies and procedures and department standards of performance are met.
+ Evaluates existing systems and processes, initiates change and improvements, and makes suggestions to Manager.
+ Demonstrates knowledge and ensures compliance with all current policies, procedures and regulatory standards (TJC, OSHA, EEOC and others) within all Environmental Services areas.
+ Consistently demonstrates the organization's commitment for and adherence to sound ethical business practices in accordance with the Corporate Integrity and Compliance Program, annual work plan and established policies and procedures.
+ Coordinates the effective operation of all Environmental Services activities in the organization to provide for an aseptic and aesthetically pleasing environment through coordinating and supervising all functions of the department.
What qualifications you will need:
+ High School Diploma preferred
+ Minimum of three years' experience in food services or hospitality preferred
+ Knowledge of hospital and health care operations preferred
+ Knowledge of hospital and health care financial metrics preferred
Johnston-Willis Hospital has provided quality healthcare services since 1909, giving patient's access to highly-trained physicians and advanced technology. With more than a century of pioneering healthcare, our 290+ bed hospital is one of the leading acute care facilities for Greater Richmond and the Tri-Cities area. We offer a full range of healthcare services, with specialties in cancer care, and neuroscience at our first-in-Richmond Neuroscience and Gamma Knife Center, and we are the first in the United States for HCA Healthcare, and the first in Central Virginia to offer Focused Ultrasound for essential tremors. With our sister facility, Chippenham Hospital, we've provided and continue to provide a wide range of services to Central Virginia.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Hospitality Coordinator EVS opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing - apply today!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
View Now

Associate Hospitality Researcher

23274 Richmond, Virginia CoStar Realty Information, Inc.

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Associate Hospitality Researcher
Job Description
**OVERVIEW**
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.
Learn more about STR. ( DESCRIPTION**
The Hospitality Research team is responsible for updating and maintaining STR/CoStar hospitality inventory database which is the primary basis for most of STR's products. The research teams work with various internal and external stakeholders to receive up-to date information (such as openings, closing, brand changes, pipeline proposals) on hospitality properties including hotels, hostels, and serviced apartments. Additionally, Hospitality Research utilizes web research, phone calls and other available resources (e.g. planning documents, construction feeds) to obtain additional details on hospitality properties.
The Associate Hospitality Researcher is responsible for the ongoing maintenance of data hospitality inventory database including adding new records and updating existing property records. The position will require detail-oriented online research, as well as phone calls to complete database records.
**RESPONSIBILITIES:**
+ Contribute to the growth of an accurate and complete database of hospitality inventory
+ Conduct independent online research using a variety of sources, including but not limited to: search engines, industry publications, industry associations, etc.
+ Add applicable new records and update existing records as new information is made available and/or obtained through proactive research, GIS & municipal websites, corporate portfolio listings, phone calls, chain feeds, enrollment forms, websites, emails, and any other verifiable source
+ Complete assigned projects in a timely manner
+ Stay knowledgeable of industry trends and current industry news that may affect the assigned region or company
+ Understanding of how current events have an impact on assigned region or company.
+ Communicate effectively and professionally with properties, clients, and other industry professionals regarding STR/CoStar's policies and guidelines
+ Stay knowledgeable and aware of updates or changes to any of STR/CoStar's methodology, policies, or procedures
+ Partner closely with STR business development to identify new opportunities, successfully onboard new clients and resolve client inquires
**BASIC QUALIFICATIONS:**
External applicants are expected to have the following education/experience combination:
+ Bachelor's degree required
+ 8+ months of research experience or hotel industry experience
+ Microsoft Excel, Outlook, Work, and PowerPoint 2016 experience required
Internal applicants are expected to have the following education/experience combination:
+ Bachelor's degree required
+ Microsoft Excel, Outlook, Work, and PowerPoint 2016 experience required
**PREFERRED QUALIFICATIONS AND SKILLS:**
+ Capability to accurately capture and enter data
+ Ability to work within a team environment as well as an individual contributor
+ Natural curiosity, persistence, and ability to conduct thorough investigative research
+ Self-motivated and goal-oriented
+ Demonstrated knowledge of and/or experience within the hospitality industry
+ Proven success performing to metrics or key performance indicators (KPI)
+ Ability to be flexible and adapt to changing situations at a high growth company
+ CHIA certification
**What's in it for you?**
When you join CoStar Group, you'll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.
Our benefits package includes (but is not limited to):
+ Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
+ Life, legal, and supplementary insurance
+ Virtual and in person mental health counseling services for individuals and family
+ Commuter and parking benefits
+ 401(K) retirement plan with matching contributions
+ Employee stock purchase plan
+ Paid time off
+ Tuition reimbursement
+ On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
+ Access to CoStar Group's Diversity, Equity, & Inclusion Employee Resource Groups
+ Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply.  However, please note that CoStar Group is not able to provide visa sponsorship for this position.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling or by sending an email to .
View Now

Hospitality Operations Manager

23218 Richmond, Virginia $85000 Annually WhatJobs

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client is searching for a seasoned and dynamic Hospitality Operations Manager to oversee the efficient and successful operation of their establishment in **Richmond, Virginia, US**. This pivotal role demands a leader with a deep understanding of the hospitality industry, exceptional guest service skills, and a proven ability to manage diverse teams and complex operations. The ideal candidate will have a strong background in hotel management, restaurant operations, or a related field, with a focus on driving profitability and ensuring outstanding guest experiences. Responsibilities include: managing daily operations across various departments (e.g., front desk, food and beverage, housekeeping), developing and implementing operational policies and procedures, overseeing staff recruitment, training, and performance management, controlling operational costs and maximizing revenue, ensuring compliance with health, safety, and sanitation standards, and resolving guest issues promptly and effectively. You will also be responsible for inventory management, vendor relations, and collaborating with marketing and sales teams to drive business. Excellent leadership, communication, and problem-solving skills are essential. The ability to thrive in a fast-paced environment and a passion for delivering exceptional service are key. Join our client and lead their team in providing unparalleled hospitality.
Apply Now

Hospitality Operations Manager

23218 Richmond, Virginia $70000 Annually WhatJobs

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client, a renowned establishment in the hospitality and tourism sector, is seeking a dynamic and experienced Hospitality Operations Manager to join their team in Richmond, Virginia . This role is vital to ensuring the seamless delivery of exceptional guest experiences and maintaining the highest standards of service and operational efficiency. You will be responsible for overseeing daily operations, managing staff, controlling costs, and implementing strategies to enhance guest satisfaction and profitability. This is an excellent opportunity to contribute to a prestigious brand in a vibrant city.

Responsibilities:
  • Oversee and manage the day-to-day operations of various hospitality departments (e.g., front desk, food & beverage, housekeeping).
  • Lead, train, and motivate a diverse team of hospitality professionals to deliver outstanding service.
  • Develop and implement operational policies and procedures to ensure consistency and efficiency.
  • Manage departmental budgets, including labor, inventory, and operating expenses, ensuring profitability.
  • Monitor guest feedback and implement improvements to enhance satisfaction and loyalty.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Collaborate with other department managers to coordinate activities and achieve overall business objectives.
  • Manage vendor relationships and procurement of supplies and services.
  • Identify opportunities for revenue enhancement and cost reduction.
  • Handle escalated guest issues and resolve them effectively and professionally.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hospitality operations management.
  • Proven track record of success in managing diverse teams and ensuring high levels of guest satisfaction.
  • Strong understanding of hotel/restaurant operations, including F&B, front office, and housekeeping.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in property management systems (PMS) and point-of-sale (POS) systems.
  • Ability to analyze financial data and manage budgets effectively.
  • Strong problem-solving skills and the ability to work under pressure.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
  • Passion for service excellence and a commitment to delivering memorable guest experiences.
Apply Now

Hospitality Associate Room Service

23274 Richmond, Virginia HCA Healthcare

Posted today

Job Viewed

Tap Again To Close

Job Description

**Description**
**Introduction**
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Hospitality Associate Room ServiceChippenham Hospital
**Benefits**
Chippenham Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits ( Eligibility for benefits may vary by location._**
We are seeking a Hospitality Associate Room Service for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
**Job Summary and Qualifications**
The Food & Nutrition Room Service Attendant will be a competent, experienced professional who is responsible for obtaining food preferences and meal orders. Demonstrates the ability to perform specific competencies as listed on the Competency Checklist. Meets mutually agreed upon performance goals/objectives established annually as listed on the performance management plan.
+ Utilizes systems/processes to ensure patient safety, infection control practices, department security & HIPPA guideline's.
+ Adhere to HACCP/food safety guidelines/policies & procedures
+ Maintain and adhere to Food & Nutrition's uniform and personal appearance standards at all time
+ Utilizes proper processes to achieve patient, customer & physician satisfaction goals.
+ Participate in training with other members of the Food Service department staff to further develop/advance within the industry.
What qualifications you will need:
+ 1 year of college or technical training preferred
+ Customer service experience in a restaurant, hotel, hospital, or concierge/guest services preferred
Chippenham Hospital has provided quality healthcare services since 1972, giving patient's access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our 460+ bed hospital is one of the region's leading acute care facilities located on the Southside of Richmond. We are the region's first choice for orthopedics, joint care, behavioral health and cardiovascular care. The Joint Commission awarded Chippenham Hospital the Gold Seal of Approval and named us a Top Performer on Key Quality Measures for advanced primary stroke, heart attack, heart failure, pneumonia, perinatal care, hip and knee replacement and surgical care. We are also a Level I Burn Center and Level I Trauma Center.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Hospitality Associate Room Service opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing - apply today!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
View Now

Remote Hospitality Operations Manager

23220 Richmond, Virginia $75000 Annually WhatJobs

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client, a distinguished hospitality group, is seeking an experienced and dynamic Remote Hospitality Operations Manager to oversee operations across various properties, working entirely from home. This role is perfect for a seasoned professional who can manage, optimize, and elevate guest experiences and operational efficiency from a remote setting. You will be instrumental in ensuring the highest standards of service delivery and operational excellence.

Key Responsibilities:
  • Oversee and optimize daily operations across multiple hospitality venues, ensuring seamless guest experiences.
  • Develop and implement operational policies and procedures to enhance efficiency, guest satisfaction, and profitability.
  • Manage budgets, control costs, and oversee resource allocation to ensure financial targets are met.
  • Lead and motivate remote teams, fostering a culture of exceptional service and continuous improvement.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Monitor guest feedback and implement strategies to address concerns and enhance overall satisfaction.
  • Collaborate with department heads to streamline workflows and improve interdepartmental communication.
  • Conduct regular performance reviews and provide coaching to team members.
  • Manage vendor relationships and negotiate contracts for supplies and services.
  • Identify opportunities for operational innovation and implement best practices across the portfolio.
  • Utilize hospitality management software and tools to track performance and drive operational improvements.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hospitality management, with a strong track record in operations.
  • Proven experience in managing multiple locations or a large, complex hospitality operation.
  • In-depth knowledge of hospitality operations, including front office, food & beverage, housekeeping, and event management.
  • Excellent leadership, team management, and interpersonal skills.
  • Strong financial acumen with experience in budgeting, P&L management, and cost control.
  • Proficiency in property management systems (PMS) and other relevant hospitality software.
  • Exceptional problem-solving and decision-making abilities.
  • Ability to thrive in a remote work environment, demonstrating self-discipline and strong organizational skills.
  • Excellent communication and presentation skills, adaptable to virtual interactions.
This is a unique opportunity to lead and shape operational excellence within the hospitality sector from a remote position. If you are a passionate leader dedicated to delivering unparalleled guest experiences, we encourage you to apply.
Apply Now

Remote Hospitality Operations Manager

23218 Richmond, Virginia $75000 Annually WhatJobs

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client, a rapidly growing innovative hospitality group focused on unique travel experiences, is searching for a dedicated and experienced Remote Hospitality Operations Manager. This position is crucial for overseeing the day-to-day operations of our diverse portfolio of properties and services, all managed remotely. You will be the central point of contact for property managers, ensuring consistent service delivery, operational efficiency, and adherence to brand standards. The ideal candidate will possess a robust background in hospitality management, exceptional organizational skills, and a proven ability to lead and motivate teams from a distance. Your responsibilities will include managing operational budgets, implementing cost-saving measures, and ensuring guest satisfaction across all locations. You will work closely with marketing, sales, and guest services teams to drive revenue and enhance the guest experience. This role requires a proactive approach to problem-solving, the ability to anticipate operational needs, and a commitment to maintaining the highest standards of service. You will also be involved in developing and refining operational procedures, conducting virtual property audits, and ensuring compliance with health, safety, and regulatory guidelines. This is a fantastic opportunity to leverage your hospitality expertise in a fully remote capacity, contributing to the success of a dynamic and forward-thinking company. You will thrive in a self-directed environment, utilizing cutting-edge technology to maintain seamless operations and foster exceptional guest experiences. The ability to adapt to diverse operational challenges and maintain a high level of professionalism is essential. Join our client in redefining hospitality through exceptional remote management.

Responsibilities:
  • Oversee daily operations of multiple hospitality properties and services from a remote location.
  • Manage operational budgets, monitor expenses, and implement cost-control strategies.
  • Ensure consistent delivery of high-quality guest services and adherence to brand standards.
  • Serve as the primary remote liaison for property managers and on-site staff.
  • Develop, implement, and refine standard operating procedures (SOPs) for all departments.
  • Conduct virtual property assessments and performance reviews.
  • Monitor key performance indicators (KPIs) related to guest satisfaction, operational efficiency, and revenue.
  • Collaborate with sales and marketing teams to support promotional activities and drive bookings.
  • Ensure compliance with all health, safety, and regulatory requirements.
  • Implement training programs and provide ongoing support to remote and on-site teams.
  • Manage vendor relationships and procurement processes as needed.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hospitality operations management.
  • Proven experience managing multiple properties or diverse operational units.
  • Strong understanding of hospitality operations, including front desk, housekeeping, food and beverage, and event management.
  • Excellent financial acumen, including budgeting, forecasting, and P&L management.
  • Proficiency in property management systems (PMS) and other hospitality technology platforms.
  • Exceptional leadership, communication, and interpersonal skills.
  • Demonstrated ability to problem-solve and make sound decisions under pressure.
  • Experience working effectively in a remote or distributed team environment.
  • Highly organized with strong attention to detail and multitasking capabilities.
Apply Now
Be The First To Know

About the latest Hospitality Jobs in Woodvale !

Remote Hospitality Experience Designer

23218 Richmond, Virginia $80000 Annually WhatJobs

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client, a visionary leader in the hospitality sector, is seeking a creative and customer-centric Remote Hospitality Experience Designer to conceptualize and craft exceptional guest journeys. This is a fully remote position, offering flexibility to work from anywhere in the US. You will be responsible for ideating, designing, and documenting innovative experiences that delight guests and differentiate our client's brands. This role requires a blend of creativity, strategic thinking, and a deep understanding of consumer behavior in the hospitality and tourism industries. You will translate brand values and guest insights into tangible touchpoints, from initial booking and arrival to in-stay amenities and departure. Key responsibilities include conducting guest research, mapping customer journeys, prototyping service concepts, and developing detailed experience blueprints. You will collaborate closely with marketing, operations, digital teams, and external partners to ensure a cohesive and impactful guest experience across all channels. The ideal candidate possesses a strong portfolio showcasing design thinking applied to service environments, excellent storytelling abilities, and a passion for creating memorable moments. You should be proficient in user-centered design methodologies and possess a keen eye for detail in conceptualizing physical and digital interactions. This position offers a unique opportunity to influence the future of hospitality design and create seamless, engaging, and personalized experiences for a global audience.
Key Responsibilities:
  • Design and develop innovative guest experiences across the entire customer journey for hospitality and tourism offerings.
  • Conduct user research, including interviews, surveys, and observational studies, to gather insights into guest needs and preferences.
  • Create customer journey maps, service blueprints, and user personas to visualize and communicate experience concepts.
  • Prototype and test new service concepts and touchpoints, iterating based on feedback.
  • Collaborate with cross-functional teams (marketing, operations, technology) to bring experience designs to life.
  • Ensure brand consistency and alignment across all guest touchpoints, both physical and digital.
  • Develop compelling narratives and presentations to communicate experience designs to stakeholders.
  • Stay abreast of industry trends, emerging technologies, and best practices in experience design and hospitality innovation.
  • Contribute to the development of design guidelines and standards for guest experiences.
Qualifications:
  • Bachelor's degree in Design, Hospitality Management, Marketing, Psychology, or a related field. Master's degree preferred.
  • 3-5 years of experience in experience design, service design, user experience (UX) design, or a related creative field, with a focus on hospitality or tourism.
  • A strong portfolio demonstrating successful design projects and the application of design thinking principles.
  • Proficiency in design tools and software relevant to service design (e.g., Miro, Figma, Adobe Creative Suite).
  • Excellent research, analytical, and storytelling skills.
  • Strong understanding of hospitality operations and guest expectations.
  • Exceptional communication, collaboration, and presentation skills.
  • Ability to work independently and manage multiple projects in a remote setting.
Apply Now

Senior Hospitality Operations Manager

23219 Richmond, Virginia $70000 Annually WhatJobs

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client, a premier hospitality group known for its exceptional guest experiences, is seeking a dynamic and seasoned Senior Hospitality Operations Manager to oversee the efficient and effective management of their flagship property in Richmond, Virginia, US . This critical role requires a leader with a proven ability to manage day-to-day operations across various departments, including front office, housekeeping, food and beverage, and event services. The Senior Hospitality Operations Manager will be responsible for ensuring the highest standards of service delivery, guest satisfaction, and operational efficiency. You will develop and implement operational strategies, manage budgets, control costs, and drive revenue growth. Key responsibilities include staff recruitment, training, and development; ensuring compliance with health, safety, and hygiene regulations; and fostering a positive and productive work environment. The ideal candidate possesses a deep understanding of hotel operations, strong leadership skills, and a passion for excellence in customer service. You will work closely with department heads to optimize performance, resolve operational issues, and implement innovative solutions to enhance the guest experience. A strong financial acumen and experience with property management systems (PMS) are essential. This role demands exceptional problem-solving abilities, excellent communication skills, and the capacity to work under pressure in a fast-paced environment. If you are a dedicated hospitality professional with a comprehensive understanding of hotel management and a commitment to delivering outstanding results, we encourage you to apply.

Responsibilities:
  • Oversee and manage daily operations of all hotel departments to ensure seamless service delivery.
  • Develop and implement operational strategies to achieve business objectives and enhance guest satisfaction.
  • Manage departmental budgets, control expenses, and optimize resource allocation.
  • Lead, mentor, and develop a team of department managers and staff.
  • Ensure compliance with all health, safety, and operational standards and regulations.
  • Drive revenue generation through effective sales, marketing, and operational initiatives.
  • Address and resolve guest complaints and operational challenges promptly and effectively.
  • Conduct regular performance reviews and implement training programs for staff development.
  • Maintain strong relationships with suppliers, vendors, and external partners.
  • Monitor industry trends and implement best practices to maintain a competitive edge.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of progressive experience in hotel operations management.
  • Proven track record of successfully managing diverse hotel departments.
  • Strong leadership, team-building, and motivational skills.
  • In-depth knowledge of hotel operations, including front office, F&B, housekeeping, and maintenance.
  • Excellent financial management and budgeting skills.
  • Proficiency in Property Management Systems (PMS) and other hotel software.
  • Exceptional problem-solving, decision-making, and communication abilities.
  • Ability to work flexible hours, including nights, weekends, and holidays.
Apply Now

Senior Hospitality Operations Manager

23230 Richmond, Virginia $95000 Annually WhatJobs

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client, a dynamic and rapidly growing hospitality group, is seeking a highly experienced and results-oriented Senior Hospitality Operations Manager to join their fully remote team. This pivotal role will be responsible for overseeing and optimizing the operational efficiency and guest experience across multiple establishments. You will work closely with on-site management teams, providing strategic guidance and implementing best practices to ensure exceptional service delivery and profitability. Your responsibilities will include developing and managing operational budgets, identifying cost-saving opportunities, and ensuring compliance with all health, safety, and regulatory standards. You will also be instrumental in driving initiatives related to staff training and development, guest satisfaction surveys, and continuous improvement programs. This role requires a proactive approach to problem-solving, strong analytical skills, and the ability to foster collaborative relationships with diverse stakeholders. The ideal candidate will have a proven track record in managing complex hospitality operations, with a deep understanding of front-of-house, back-of-house, and event management. Experience with technology solutions in the hospitality sector, such as property management systems and POS software, is highly desirable. You will be expected to deliver comprehensive operational reports, identify trends, and recommend strategic adjustments to maintain a competitive edge. This is a unique opportunity to shape the future of hospitality operations from a remote-first environment, contributing significantly to the success of our esteemed client.
Location: This is a fully remote position, but the role will primarily support operations within the Richmond, Virginia, US region, requiring occasional virtual collaboration with teams there.
Responsibilities:
  • Develop and implement operational strategies to enhance guest satisfaction and streamline service delivery.
  • Manage P&L statements for various hospitality venues, identifying areas for revenue enhancement and cost reduction.
  • Oversee the implementation of quality control measures and service standards.
  • Lead virtual training programs for operational staff and management.
  • Conduct remote site visits or virtual assessments as needed to ensure operational integrity.
  • Analyze performance metrics and provide actionable insights to senior leadership.
  • Ensure all operations adhere to industry regulations and company policies.
  • Foster a culture of excellence and continuous improvement among remote and on-site teams.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of progressive experience in hospitality operations management.
  • Demonstrated success in P&L management and operational cost control.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hospitality management software and data analysis tools.
  • Ability to work independently and manage multiple priorities in a remote setting.
  • Strong understanding of current hospitality trends and best practices.
Apply Now
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Hospitality Jobs View All Jobs in Woodvale