1,119 Hotel Groups jobs in the United States
Hotel Operations Director
32801 Orlando, Florida
$90000 Annually
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Our client is recruiting a highly experienced and results-driven Hotel Operations Director to oversee the comprehensive operations of their premier property in Orlando, Florida, US . This senior leadership position is responsible for ensuring exceptional guest experiences, operational efficiency, and profitability across all hotel departments, including front office, housekeeping, food and beverage, and maintenance. You will develop and implement strategic initiatives to drive revenue, control costs, and maintain the highest standards of service excellence and brand integrity. The ideal candidate will possess a strong background in hospitality management, with at least 7-10 years of progressive experience in hotel operations, including significant leadership roles. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required; a Master's degree is a plus. You must have a proven ability to lead, motivate, and develop diverse teams, fostering a culture of collaboration and guest-centricity. Excellent financial acumen, including budgeting, forecasting, and P&L management, is essential. This role requires a deep understanding of hotel operations, industry trends, and best practices. Strong interpersonal, communication, and problem-solving skills are critical for success in this dynamic environment. You will work closely with department managers to ensure seamless operations and exceptional guest satisfaction. If you are a passionate hospitality leader with a commitment to excellence and a strategic vision for operational success, we invite you to apply for this impactful role.
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0
Hotel Operations Manager
45201 Cincinnati, Ohio
$80000 Annually
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Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee daily operations and ensure exceptional guest experiences in Cincinnati, Ohio, US . This role requires a blend of strong leadership, operational expertise, and a passion for delivering outstanding customer service. The successful candidate will be adept at managing various hotel departments, optimizing efficiency, and driving revenue growth while maintaining high standards of quality and guest satisfaction.
Key Responsibilities:
Qualifications:
This hybrid role combines essential on-site leadership with opportunities for strategic planning and remote collaboration, based in the heart of Cincinnati, Ohio, US .
Key Responsibilities:
- Oversee the day-to-day operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments.
- Ensure the highest standards of guest service are consistently met and exceeded.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Manage departmental budgets, control costs, and identify opportunities for revenue enhancement.
- Lead, train, and motivate a diverse team of hotel staff to achieve departmental goals.
- Conduct regular performance reviews and provide ongoing feedback and coaching.
- Manage inventory, procurement, and vendor relationships for operational supplies.
- Ensure compliance with all health, safety, and sanitation regulations.
- Address and resolve guest complaints promptly and effectively.
- Collaborate with the sales and marketing teams to drive occupancy and revenue.
- Monitor industry trends and best practices to maintain a competitive edge.
- Prepare operational reports for senior management, highlighting key performance indicators.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record of successful leadership and team management.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Excellent knowledge of budgeting, financial management, and cost control.
- Exceptional customer service and problem-solving skills.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Strong communication, interpersonal, and organizational skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for the hospitality industry and a commitment to excellence.
This hybrid role combines essential on-site leadership with opportunities for strategic planning and remote collaboration, based in the heart of Cincinnati, Ohio, US .
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1
Hotel Operations Director
80202 Denver, Colorado
$110000 Annually
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Job Description
Our client is seeking a seasoned and dynamic Hotel Operations Director to lead all operational aspects of their premier hotel property in Denver, Colorado, US . This executive-level position is responsible for ensuring the highest standards of guest service, operational efficiency, and profitability across all hotel departments. You will oversee Front Office, Housekeeping, Food & Beverage, Banquets, and other guest-facing departments, ensuring seamless integration and exceptional guest experiences. The ideal candidate will possess extensive experience in hotel management, with a proven track record of success in driving revenue growth, controlling costs, and leading large, diverse teams. Strong leadership, strategic planning, and financial management skills are essential. You will be responsible for developing and implementing operational strategies, setting performance goals, and monitoring key performance indicators (KPIs) to ensure the hotel meets and exceeds its objectives. This role requires a deep understanding of the hospitality industry, including market trends, competitive analysis, and guest satisfaction drivers. You will work closely with the General Manager and department heads to foster a culture of excellence, innovation, and continuous improvement. This is an on-site position demanding a strong presence and active involvement in daily operations. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required; a Master's degree is a plus. A minimum of 8-10 years of progressive experience in hotel operations management, with at least 5 years in a senior leadership role (e.g., Director of Operations, Assistant General Manager), is essential. Excellent communication, interpersonal, and problem-solving skills are paramount.
Responsibilities:
Responsibilities:
- Oversee the daily operations of all hotel departments.
- Develop and implement operational strategies to maximize revenue and guest satisfaction.
- Manage departmental budgets and control operational expenses.
- Lead, train, and motivate a high-performing team of department managers and staff.
- Ensure consistent delivery of exceptional guest service standards.
- Monitor key performance indicators and implement corrective actions as needed.
- Oversee inventory management for all operational supplies.
- Ensure compliance with all health, safety, and security regulations.
- Collaborate with Sales & Marketing to drive occupancy and revenue.
- Implement process improvements to enhance operational efficiency.
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2
Hotel Operations Manager
78201 San Antonio, Texas
$75000 Annually
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Job Description
Our client, a prestigious hotel group with a significant presence in **San Antonio, Texas, US**, is looking for a highly motivated and experienced Hotel Operations Manager. This role is pivotal in overseeing the day-to-day operations of the hotel, ensuring seamless service delivery, guest satisfaction, and efficient management of all departments, including Front Office, Food & Beverage, Housekeeping, and Maintenance. The ideal candidate will possess a strong background in hospitality management, a passion for service excellence, and the ability to lead and inspire a diverse team. You will be responsible for developing and implementing operational strategies, managing budgets, controlling costs, and ensuring compliance with all health, safety, and brand standards. This position requires exceptional organizational skills, problem-solving abilities, and a keen understanding of the hospitality industry's dynamics. You will work closely with department heads to optimize performance, drive revenue growth, and enhance the overall guest experience. Responsibilities include staff training and development, performance evaluation, inventory management, and ensuring the smooth running of all hotel functions. A critical aspect of this role involves maintaining high standards of service quality and addressing guest feedback promptly and effectively. You will also be involved in marketing initiatives and local community engagement to promote the hotel's services and reputation. This is a demanding yet rewarding opportunity for a seasoned hospitality professional seeking to make a significant impact. The ability to adapt to changing market conditions and guest needs is essential. We offer a competitive compensation package and opportunities for career advancement within our renowned organization. Join us in creating unforgettable experiences for our guests.
Responsibilities:
Responsibilities:
- Oversee and manage all hotel departments to ensure efficient operations.
- Develop and implement operational policies and procedures.
- Manage departmental budgets, control expenses, and maximize profitability.
- Ensure compliance with all health, safety, and brand standards.
- Lead, train, and motivate a diverse team of hotel staff.
- Monitor guest satisfaction and implement strategies for improvement.
- Handle guest complaints and resolve issues promptly and professionally.
- Manage inventory, procurement, and vendor relationships.
- Collaborate with sales and marketing teams to drive business.
- Prepare operational reports for senior management.
- Ensure the physical appearance and maintenance of the property meet high standards.
- Bachelor's degree in Hospitality Management or a related field (or equivalent experience).
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record of success in leading and managing hotel departments.
- Strong understanding of hotel operations, including Front Office, F&B, and Housekeeping.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and other relevant software.
- Strong financial acumen and budget management skills.
- Ability to work flexible hours, including weekends and holidays.
- Passion for delivering exceptional guest service.
- Knowledge of local market trends and competitive landscape.
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3
Hotel Operations Manager
50301 Des Moines, Iowa
$75000 Annually
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Job Description
Our client, a highly regarded hospitality group, is seeking a dynamic and experienced Hotel Operations Manager to oversee operations at their prominent establishment in Des Moines, Iowa, US . This role demands a leader passionate about delivering exceptional guest experiences and driving operational excellence across all hotel departments. You will be responsible for managing daily hotel operations, ensuring seamless service delivery, maintaining high standards of quality, and optimizing departmental performance to achieve financial targets. Key responsibilities include overseeing front desk, housekeeping, food and beverage, and maintenance departments; developing and implementing operational policies and procedures; managing staff recruitment, training, scheduling, and performance evaluation; and ensuring compliance with health, safety, and security regulations. You will also be involved in budget management, cost control, and revenue generation initiatives. The ideal candidate possesses a comprehensive understanding of hotel operations, strong leadership and interpersonal skills, and a proven ability to motivate and manage diverse teams. Excellent problem-solving capabilities, a keen eye for detail, and a commitment to guest satisfaction are paramount. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. A minimum of 5 years of progressive experience in hotel management, with at least 2 years in a supervisory or managerial role, is required. Experience with hotel management software (PMS) and a strong financial acumen are essential. This is a fantastic opportunity to take on a leadership role in a thriving hospitality environment and contribute to the success of a respected brand. Join our client and shape memorable experiences for guests.
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4
Hotel Operations Manager
78205 San Antonio, Texas
$75000 Annually
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Job Description
Our client, a premier hospitality provider in San Antonio, Texas, US , is searching for an experienced and dynamic Hotel Operations Manager. This pivotal role is responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences and efficient departmental management. You will lead and motivate a diverse team, including front desk, housekeeping, and food and beverage staff, fostering a culture of service excellence and continuous improvement. Key responsibilities include developing and implementing operational strategies, managing budgets, optimizing resource allocation, and ensuring compliance with all health, safety, and brand standards. The ideal candidate will possess a strong understanding of hotel management principles, excellent leadership and communication skills, and a proven ability to drive revenue and control costs. You will be instrumental in guest satisfaction, service recovery, and staff development. This role requires a strategic thinker with a passion for the hospitality industry and a commitment to delivering outstanding results. You will collaborate with various departments to ensure seamless service delivery and guest satisfaction. The ability to analyze performance metrics, identify areas for improvement, and implement effective solutions is crucial. This is a hybrid role, requiring regular presence at the hotel in San Antonio, Texas, US , while also offering flexibility for remote work on certain tasks. Your leadership will directly impact the hotel's reputation and profitability. Join a respected organization where your contributions are valued and you can shape the future of guest services. We are looking for someone who can inspire teams, manage complex operations, and uphold the highest standards of quality and service. This role offers a competitive salary and benefits package, along with opportunities for professional growth within the organization.
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5
Hotel Operations Manager
89101 Sunrise Manor, Nevada
$70000 annum + ben
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Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations of a premier hospitality establishment in the heart of Las Vegas, Nevada, US . This on-site role requires a leader passionate about delivering exceptional guest experiences and ensuring the seamless functioning of all hotel departments, including Front Desk, Housekeeping, Food & Beverage, and Maintenance. The Operations Manager will be responsible for managing staff, optimizing operational efficiency, controlling costs, and upholding the highest standards of service quality and brand reputation. The ideal candidate possesses strong leadership abilities, excellent problem-solving skills, a deep understanding of hospitality management, and a proven track record in a similar role.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage the day-to-day operations of all hotel departments to ensure efficient and effective service delivery.
- Develop and implement operational policies and procedures to enhance guest satisfaction and operational performance.
- Manage departmental budgets, control expenses, and maximize revenue opportunities.
- Recruit, train, supervise, and motivate hotel staff to ensure high levels of performance and guest service.
- Ensure all staff are trained on brand standards, safety procedures, and service protocols.
- Conduct regular inspections of hotel facilities to ensure cleanliness, safety, and adherence to standards.
- Address and resolve guest complaints and service issues promptly and professionally.
- Collaborate with department heads to forecast staffing needs and manage schedules.
- Maintain strong relationships with vendors, suppliers, and local tourism partners.
- Ensure compliance with all local, state, and federal regulations, including health and safety standards.
- Monitor industry trends and best practices to identify opportunities for service improvement and innovation.
- Prepare reports on operational performance, financial results, and key performance indicators for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, with a strong background in at least two major departments (e.g., Front Office, F&B).
- Proven leadership and team management skills.
- Excellent understanding of hotel operations, including Front Desk, Housekeeping, F&B, and Sales.
- Strong financial acumen, including budgeting, forecasting, and cost control.
- Exceptional customer service and problem-solving skills.
- Proficiency with Property Management Systems (PMS) and other hotel management software.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by the 24/7 nature of the hospitality industry.
- Familiarity with the vibrant hospitality scene in Las Vegas, Nevada, US .
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6
Hotel Operations Manager
43201 Columbus, Ohio
$75000 Annually
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Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee daily operations for a prestigious property in **Columbus, Ohio, US**. This role is pivotal in ensuring exceptional guest experiences, maximizing operational efficiency, and driving revenue growth across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. The ideal candidate will possess strong leadership capabilities, a comprehensive understanding of the hospitality industry, and a commitment to maintaining the highest standards of service. Responsibilities include managing departmental budgets, developing and implementing operational policies and procedures, recruiting, training, and motivating staff, ensuring compliance with health and safety regulations, and resolving guest complaints effectively. You will work closely with department heads to foster a collaborative environment and achieve departmental goals. This position requires a strategic thinker who can identify areas for improvement, implement innovative solutions, and adapt to the ever-changing demands of the hospitality sector. The ability to analyze financial reports, monitor key performance indicators, and drive guest satisfaction scores is essential. This role follows a hybrid work model, allowing for strategic planning and leadership development while maintaining a visible presence on the operational floor. We are looking for a proactive leader dedicated to creating a positive and productive work environment for the team and an unparalleled experience for our guests. Your contribution will be instrumental in upholding the reputation and success of the hotel.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with a proven track record in operations.
- Strong leadership, communication, and problem-solving skills.
- In-depth knowledge of hotel operations, including front office, F&B, housekeeping, and maintenance.
- Experience with hotel management software (PMS).
- Ability to manage budgets and analyze financial performance.
- Commitment to exceptional guest service and employee development.
- Flexibility to work varied hours, including weekends and holidays.
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7
Hotel Operations Manager
53703 Madison, Wisconsin
$70000 Annually
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Posted 1 day ago
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Job Description
Our client, a renowned boutique hotel, is seeking an experienced and dynamic Hotel Operations Manager to oversee daily operations at their property in **Madison, Wisconsin, US**. This is a hands-on role that requires strong leadership, exceptional guest service skills, and a keen understanding of the hospitality industry. You will be responsible for managing front desk operations, housekeeping, food and beverage services, and maintenance, ensuring seamless guest experiences and operational efficiency. The ideal candidate will have a proven track record in hotel management, with expertise in staff supervision, budget management, and operational planning. You will lead, train, and motivate a diverse team of hospitality professionals, fostering a culture of excellence and guest satisfaction. Responsibilities include developing and implementing operational policies and procedures, managing inventory and procurement, ensuring compliance with health and safety regulations, and resolving guest complaints effectively. You will also work closely with the General Manager to develop strategic initiatives, drive revenue growth, and enhance the hotel's reputation. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, along with a minimum of 5 years of progressive experience in hotel operations or management. Excellent communication, interpersonal, and problem-solving skills are essential.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all daily hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Ensure the highest standards of guest service are consistently met.
- Lead, train, mentor, and evaluate hotel staff to ensure performance excellence.
- Develop and implement efficient operational policies and procedures.
- Manage departmental budgets, control costs, and optimize resource allocation.
- Oversee inventory management and procurement of supplies and equipment.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner.
- Collaborate with the General Manager on strategic planning, marketing, and revenue management initiatives.
- Conduct regular staff meetings and performance reviews.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven leadership skills with the ability to motivate and manage diverse teams.
- Strong understanding of hotel operations, including front desk, F&B, and housekeeping.
- Excellent guest service orientation and problem-solving abilities.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Knowledge of budgeting, cost control, and revenue management principles.
- Strong communication, interpersonal, and organizational skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
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8
Hotel Operations Manager
48201 Detroit, Michigan
$75000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking an accomplished and energetic Hotel Operations Manager to oversee the day-to-day operations of a premier hospitality establishment in Detroit, Michigan . This role is crucial for ensuring exceptional guest experiences, maximizing operational efficiency, and driving profitability. The Operations Manager will lead and motivate various departments, including Front Office, Food & Beverage, Housekeeping, and Maintenance, to maintain the highest standards of service and quality. You will be responsible for developing and implementing operational strategies, managing budgets, controlling costs, and ensuring compliance with all health, safety, and sanitation regulations. The ideal candidate will possess a proven track record in hotel management, with strong leadership skills and a passion for guest satisfaction. You will be adept at problem-solving, handling guest complaints effectively, and implementing service recovery strategies. This position requires excellent communication and interpersonal skills, with the ability to build strong relationships with staff, guests, and vendors. You will also be responsible for staff training and development, fostering a culture of teamwork and continuous improvement. Experience with hotel management software and systems is essential. The Operations Manager will play a key role in strategic planning, contributing to revenue generation initiatives and cost-saving measures. This is a hands-on role requiring a flexible schedule, including evenings, weekends, and holidays, as needed to meet the demands of the hospitality industry. You will be an integral part of the senior management team, reporting directly to the General Manager and contributing to the overall success of the hotel. We are looking for an individual who is highly organized, detail-oriented, and capable of thriving in a fast-paced environment. A commitment to excellence and a drive to exceed guest expectations are fundamental requirements for this position.
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