2,752 Hotel Managers jobs in the United States

Why Work at Starbird? Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Essentials of the job:Hospit Guest Service, Cashier, Guest, Restaurant, Retail

Why Work at Starbird? Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Essentials of the job:Hospit Guest Service, Cashier, Guest, Restaurant, Retail

Why Work at Starbird? Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Essentials of the job:Hospit Guest Service, Cashier, Guest, Restaurant, Retail

Why Work at Starbird? Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Essentials of the job:Hospit Guest Service, Cashier, Guest, Restaurant, Retail

Why Work at Starbird? Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Essentials of the job:Hospit Guest Service, Cashier, Guest, Restaurant, Retail

Hogsalt  is seeking a highly skilled, ambitious, and passionate Full Time Guest Services & Reservations Specialist   to join our team at Hogsalt HQ, located in the River West neighborhood of Chicago. This is a fully on-site/in-person position.

Our ideal candidate is passionate about upholding Hogsalt’s values of harmony, accountability, and resilience.  Successful Hogsalt team members are enthusiastic about providing genuine hospitality to guests and actively contribute to an organized, inclusive, and collaborative workplace culture.  

We offer a full suite of benefits , including partially subsidized medical, dental, vision, life insurance, a 401(k) program, commuter benefits, dining discounts and rewards, and paid time off!

Experience & Qualifications: 

• 1 year of hosting experience in a fast-paced, full-service restaurant; strong customer service skills. 

• Familiarity with reservation platforms, Resy preferred.

• Excellent time-management skills and the ability to multi-task while providing positive, professional communication to guests.

• Passion for excellence, superior service standards, and a positive attitude.

• Open availability including nights, weekends, and holidays.

• Ability to reliably travel to and work from Hogsalt's Headquarters, located in the River West neighborhood. This is a fully on-site/in person position.

• Communicate professionally and confidently with guests, coworkers, and restaurant leadership regarding all aspects of the guest experience.

• Manage all aspects of reservation systems: confirmation messages, special requests and celebrations, table plotting, updating floorplans, etc.

• Address any guest needs or concerns as soon as possible; communicate any complaints or issues with food or service to leadership.

Hogsalt is not your typical restaurant group.  Guests know us for transportive spaces and sumptuous fare, but what we are most proud of is the generosity we extend to our teams.  Our service team reimagines hospitality with energy and a sense of fun.  Our culinary team makes classic dishes so expertly that you'll remember why they became classics.  No matter which of our 20+ restaurants you visit, you'll see we're an organization that makes people — our guests and ourselves — happy.

Ready to join our team?  

Please apply directly to this ad. 

• Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests.
• Ability to make change and provide accurate cash-handling
• Ensure that the dining room and restroom are clean and in working order
• First point of contact for customer complaints
• Ability to multitask, stay organized and always focus on the guest
• Punctual, strong work ethic and commitment to excellence
• Openness to being coached/mentored, we are a learning culture
• Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area.
• Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.
• Must also be able to tolerate temperature changes in kitchen and refrigerated areas.
• Morning and evening shifts are available. Weekend shifts are a must.

• This is a tipped position
• Language learning program through Babbel
• Tuition assistance program
• You get a free meal when working and a discount when you are not.
• There's plenty of room for growth and advancement.