41 Hotel Staff jobs in Cripple Creek
Hotel Operations Manager
80813 Cripple Creek, Colorado
Sierra Executive Solutions Inc
Posted today
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Job Description
Hotel Operations Manager – Luxury Hotel & Casino
Are you ready to take on the challenge of leading operations at a world-class Luxury Hotel & Casino? We’re looking for an experienced Hotel Operations Manager who understands the art of hospitality from both the front of house and back of house , and who can balance exceptional guest experiences with operational efficiency.
In this role, you’ll oversee the day-to-day operations of the hotel, ensuring excellence in service quality, safety, and overall guest satisfaction. You’ll be the link between departments – from Front Office, Food & Beverage, and Housekeeping, to Revenue Management and Compliance – making sure everything runs seamlessly for our guests.
What you’ll be doing:
- Leading and supporting teams across departments to deliver a consistent, high-level guest experience.
- Acting as Manager-on-Duty to provide leadership coverage across shifts.
- Coaching, mentoring, and motivating staff to achieve service and operational goals.
- Handling escalated guest concerns with professionalism and care.
- Managing labor costs, departmental expenses, and ensuring compliance with all hospitality and gaming regulations.
- Using hotel systems to track performance, bookings, guest feedback, and operational trends.
What we’re looking for:
- 3–5 years of hotel operations experience with proven leadership responsibilities.
- Strong knowledge of both FOH and BOH operations , as well as revenue management.
- Hands-on leadership style with excellent problem-solving and customer service skills.
- Experience in both independent and branded hotel environments is a plus.
- Ability to work a flexible schedule, including weekends, holidays, and varied shifts.
- Bachelor’s degree in Hospitality (or equivalent experience).
- Valid Colorado Gaming License (or eligibility to obtain one).
What we offer:
This is more than a management role—it’s an opportunity to make a visible impact on a luxury property with a reputation for excellence. Along with a competitive compensation package, you’ll be part of a leadership team that values innovation, accountability, and above all, hospitality.
If you’re ready to bring your hotel operations expertise to one of the most dynamic hospitality and gaming environments in the region, we’d love to hear from you.
Apply today and help us set the standard for luxury hospitality.
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Hotel General Manager
80901 Colorado Springs, Colorado
$95000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is seeking a seasoned and results-driven Hotel General Manager to oversee all operations of a premier hospitality establishment in Colorado Springs, Colorado, US . This challenging role demands exceptional leadership skills, a comprehensive understanding of hotel management, and a passion for delivering outstanding guest experiences. The General Manager will be responsible for all aspects of hotel operations, including front office, housekeeping, food and beverage, sales and marketing, and financial management. You will lead and motivate a diverse team of staff, fostering a culture of excellence, efficiency, and exceptional customer service. Key responsibilities include developing and implementing strategic business plans, managing budgets, controlling costs, and maximizing revenue. The ideal candidate will possess strong financial acumen, excellent problem-solving abilities, and a proven track record in driving profitability and guest satisfaction. You will also be responsible for ensuring compliance with all health, safety, and legal regulations. Building and maintaining strong relationships with guests, suppliers, and the local community will be crucial. This is an on-site position, requiring a hands-on approach to management. We are looking for an individual with extensive experience in the hospitality industry, capable of making critical decisions and leading their team to achieve success. The ability to adapt to market demands and implement innovative strategies to enhance the hotel's competitive edge is highly valued.
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1
Boutique Hotel Manager
80903 Colorado Springs, Colorado
$60000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is searching for an experienced and charismatic Boutique Hotel Manager to oversee the operations of a unique and elegant property in Colorado Springs, Colorado, US . This is a hands-on role requiring a blend of leadership, operational expertise, and exceptional customer service skills. You will be responsible for ensuring the highest standards of guest satisfaction, driving revenue growth, and managing all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and staff supervision. Key duties involve recruiting, training, and motivating a diverse team, developing and implementing effective sales and marketing strategies, managing budgets and financial performance, and ensuring compliance with all health, safety, and regulatory standards. The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to create memorable experiences for every guest. You will be instrumental in maintaining the hotel's distinctive ambiance and reputation. A proactive approach to problem-solving and the ability to handle challenging situations with grace and professionalism are essential. This position offers the opportunity to lead a dedicated team and contribute to the success of a highly regarded establishment in a beautiful location. You will work closely with the ownership to refine the guest experience and enhance profitability. Strong interpersonal skills and the ability to build rapport with guests and staff alike are critical.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Minimum of 5 years of experience in hotel management, with a focus on boutique or luxury properties.
- Proven track record of success in driving guest satisfaction and financial performance.
- Strong leadership, team management, and communication skills.
- Proficiency in hotel management software (PMS) and booking systems.
- Experience with budgeting, financial reporting, and cost control.
- Knowledge of local tourism and market trends.
- Excellent problem-solving and decision-making abilities.
- A passion for providing exceptional guest service and a refined sense of hospitality.
- Availability to work flexible hours, including weekends and holidays.
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2
Hotel General Manager
80903 Colorado Springs, Colorado
$120000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is seeking an accomplished and energetic Hotel General Manager to oversee their premier property in Colorado Springs, Colorado, US . This pivotal role demands a leader with exceptional hospitality expertise, a keen understanding of hotel operations, and a passion for delivering outstanding guest experiences. The General Manager will be responsible for the overall strategic direction and day-to-day management of the hotel, ensuring profitability, guest satisfaction, and operational excellence. Key responsibilities include managing all departments, including front office, housekeeping, food and beverage, and sales. You will develop and implement marketing and sales strategies to maximize revenue and market share. This role involves financial management, including budgeting, forecasting, and cost control, as well as ensuring compliance with all brand standards, health, safety, and licensing regulations. The General Manager will lead and motivate the hotel staff, fostering a positive work environment, and driving exceptional service standards. You will also be responsible for talent development, performance management, and ensuring a high level of employee engagement. A Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 7 years of progressive hotel management experience, is required. Proven success in driving revenue growth, managing operational costs, and achieving high guest satisfaction scores is essential. Strong leadership, communication, interpersonal, and problem-solving skills are critical. This is an exciting opportunity for a dedicated hospitality professional to lead a distinguished hotel and make a significant impact on its success.
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3
Hotel Operations Manager
80903 Colorado Springs, Colorado
$70000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is seeking a seasoned and dynamic Hotel Operations Manager to oversee the day-to-day management of their esteemed hotel in Colorado Springs, Colorado, US . This role is critical to ensuring exceptional guest experiences, operational efficiency, and the financial success of the property. The Hotel Operations Manager will be responsible for supervising all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and service delivery. You will play a key role in staff recruitment, training, performance management, and fostering a positive work culture that prioritizes guest satisfaction. Responsibilities include developing and implementing operational policies and procedures, managing budgets, controlling costs, and driving revenue growth through effective sales and marketing initiatives. A strong understanding of hospitality trends, competitor analysis, and guest service standards is essential. We are looking for a proactive leader with excellent problem-solving skills, who can effectively address operational challenges and maintain high standards of quality. The ability to motivate and lead a diverse team is paramount. This position offers a challenging and rewarding opportunity to contribute to the success of a premier hospitality establishment. You will be instrumental in ensuring that every guest has a memorable and positive experience. The role involves close interaction with guests, addressing their needs and resolving any issues promptly. Join a dedicated team committed to excellence in hospitality and delivering outstanding service.Key Responsibilities:
- Oversee daily hotel operations and manage all departments.
- Ensure exceptional guest satisfaction and service standards.
- Manage staff recruitment, training, and performance.
- Develop and implement operational policies and procedures.
- Control departmental budgets and manage expenses.
- Drive revenue growth and optimize profitability.
- Maintain property standards and ensure a safe environment.
- Respond to guest feedback and resolve service issues.
- Bachelor's degree in Hospitality Management or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record in guest service and operational excellence.
- Strong leadership, communication, and problem-solving skills.
- Experience in budget management and financial control.
- Knowledge of hotel management software and systems.
- Ability to work flexible hours, including weekends and holidays.
- Passion for the hospitality industry and guest service.
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4
Hotel General Manager
80903 Colorado Springs, Colorado
$90000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking an experienced and charismatic Hotel General Manager to lead operations at a premier property in Colorado Springs, Colorado, US . This role is responsible for overseeing all departments, ensuring exceptional guest experiences, and driving profitability. The ideal candidate will possess strong leadership abilities, a deep understanding of hotel operations, and a passion for hospitality excellence. You will manage budgets, staff development, marketing initiatives, and ensure compliance with all brand standards and regulatory requirements.
Responsibilities:
Responsibilities:
- Oversee all day-to-day hotel operations, including front desk, housekeeping, food and beverage, maintenance, and sales.
- Develop and implement strategic plans to achieve revenue and profitability goals.
- Ensure the highest standards of guest service are maintained throughout the property.
- Manage and motivate a diverse team of hotel staff, fostering a positive and productive work environment.
- Develop and manage annual budgets, controlling expenses and maximizing revenue opportunities.
- Implement and monitor operational policies and procedures to ensure efficiency and compliance.
- Oversee marketing and sales efforts to attract and retain guests.
- Maintain strong relationships with local businesses, community leaders, and vendors.
- Ensure compliance with all health, safety, and licensing regulations.
- Conduct regular staff training and performance evaluations.
- Handle guest complaints and resolve issues promptly and professionally.
- Report on financial performance and operational metrics to ownership and corporate management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 3 years as a General Manager or Assistant General Manager.
- Proven track record of success in driving revenue, controlling costs, and achieving high guest satisfaction scores.
- Strong understanding of all hotel operational departments.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and systems.
- Ability to develop and manage budgets and financial forecasts.
- Strong problem-solving and decision-making abilities.
- Knowledge of local market and competitive landscape.
- Passion for providing outstanding guest service.
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5
Hotel Operations Manager
80903 Colorado Springs, Colorado
$75000 annum + bon
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of a premier establishment in Colorado Springs, Colorado, US . This is a critical leadership role responsible for ensuring exceptional guest experiences, efficient service delivery, and optimal operational performance across all hotel departments. The ideal candidate will possess strong leadership qualities, a keen understanding of hospitality management, and a proven ability to motivate and manage a diverse team.
Responsibilities:
Responsibilities:
- Manage and coordinate the activities of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
- Ensure the highest standards of guest service are consistently met and exceeded.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Oversee budgeting, financial performance, and cost control measures for hotel operations.
- Recruit, train, mentor, and manage hotel staff, fostering a positive and productive work environment.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Ensure compliance with all health, safety, and licensing regulations.
- Manage inventory, procurement, and vendor relationships.
- Monitor guest feedback and implement service improvements accordingly.
- Collaborate with the General Manager and other stakeholders on strategic planning and business development.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is a plus.
- Minimum of 5 years of progressive experience in hotel management or a senior operational role within the hospitality industry.
- Proven track record of successfully managing hotel operations and driving profitability.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel management systems and software.
- Excellent financial acumen, including budgeting and cost management.
- Ability to handle stressful situations and make sound decisions under pressure.
- Demonstrated ability to lead, motivate, and develop a team.
- Passion for delivering outstanding customer service.
- Flexibility to work varied shifts, including evenings, weekends, and holidays, as required by hotel operations.
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6
Hotel Operations Manager
80903 Colorado Springs, Colorado
$65000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee daily operations at a premier property located in Colorado Springs, Colorado, US . This pivotal role requires a leader with a keen eye for detail, a passion for exceptional guest service, and a proven ability to manage diverse teams. You will be instrumental in ensuring the smooth and profitable operation of the hotel, from front desk and housekeeping to food and beverage and event services. The ideal candidate will have a comprehensive understanding of hospitality management, strong financial acumen, and the ability to implement operational efficiencies that enhance both guest satisfaction and revenue. You will be responsible for staff training and development, budget management, and maintaining the highest standards of quality and safety. This is a hands-on position that requires a proactive approach and a commitment to excellence.Responsibilities:
- Direct and coordinate the daily operations of all hotel departments to ensure maximum guest satisfaction and operational efficiency.
- Develop, implement, and monitor departmental budgets to achieve financial goals and control expenses.
- Oversee the recruitment, training, scheduling, and performance management of hotel staff across all departments.
- Ensure compliance with all local, state, and federal regulations, including health, safety, and liquor laws.
- Implement and maintain high standards of service, cleanliness, and presentation throughout the property.
- Manage guest relations, promptly and effectively resolving any issues or complaints to ensure a positive experience.
- Collaborate with sales and marketing teams to develop and execute strategies that drive occupancy and revenue.
- Conduct regular inspections of hotel facilities and services to identify areas for improvement.
- Analyze operational data and financial reports to identify trends and implement corrective actions.
- Foster a positive and motivating work environment for all hotel employees.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- Minimum of 7 years of progressive experience in hotel operations, with at least 3 years in a management role.
- Proven experience in managing P&L statements and controlling operational costs.
- Exceptional leadership, interpersonal, and communication skills.
- Strong understanding of hotel operations, including front desk, F&B, housekeeping, and maintenance.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Ability to work flexible hours, including weekends and holidays, as required by business needs.
- Demonstrated ability to resolve conflicts and handle challenging guest situations effectively.
- A commitment to delivering outstanding customer service and maintaining brand standards.
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7
Director of Hotel Operations
80901 Colorado Springs, Colorado
$95000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a luxury hotel group, is seeking an experienced and visionary Director of Hotel Operations to lead and optimize the day-to-day management of their flagship property in Colorado Springs, Colorado, US . This senior leadership role is pivotal in ensuring exceptional guest experiences, driving operational efficiency, and achieving financial targets. The ideal candidate will possess a strong background in hospitality management, with a comprehensive understanding of all hotel departments, including front office, housekeeping, food and beverage, and maintenance. You will be responsible for overseeing the strategic direction and execution of all operational functions, ensuring seamless service delivery and upholding the highest standards of quality and guest satisfaction.
Key responsibilities include developing and implementing operational policies and procedures, managing departmental budgets, and controlling costs while maximizing revenue. You will lead, mentor, and develop a team of department heads and staff, fostering a culture of excellence, teamwork, and continuous improvement. The Director of Hotel Operations will also play a critical role in strategic planning, market analysis, and implementing initiatives to enhance the hotel's competitive position. Ensuring compliance with all health, safety, and licensing regulations is paramount. We are looking for a dynamic and results-oriented leader with outstanding interpersonal and problem-solving skills. A proven ability to manage complex operational challenges, drive innovation, and build strong relationships with guests, staff, and stakeholders is essential. A Bachelor's degree in Hospitality Management or a related field is required, with significant progressive experience in hotel operations management. This is an unparalleled opportunity to shape the success of a premier hospitality establishment in a beautiful setting.
Key responsibilities include developing and implementing operational policies and procedures, managing departmental budgets, and controlling costs while maximizing revenue. You will lead, mentor, and develop a team of department heads and staff, fostering a culture of excellence, teamwork, and continuous improvement. The Director of Hotel Operations will also play a critical role in strategic planning, market analysis, and implementing initiatives to enhance the hotel's competitive position. Ensuring compliance with all health, safety, and licensing regulations is paramount. We are looking for a dynamic and results-oriented leader with outstanding interpersonal and problem-solving skills. A proven ability to manage complex operational challenges, drive innovation, and build strong relationships with guests, staff, and stakeholders is essential. A Bachelor's degree in Hospitality Management or a related field is required, with significant progressive experience in hotel operations management. This is an unparalleled opportunity to shape the success of a premier hospitality establishment in a beautiful setting.
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8
Director of Hotel Operations
80903 Colorado Springs, Colorado
$120000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a prestigious boutique hotel group, is seeking an experienced and visionary Director of Hotel Operations to oversee their flagship property located in the scenic Colorado Springs, Colorado, US . This is a critical on-site leadership role responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance. The Director will manage all aspects of hotel operations, including front desk, housekeeping, food and beverage, banquets, and facilities management. Key responsibilities include developing and implementing strategic initiatives to enhance guest experience, driving revenue growth, controlling costs, and maintaining brand integrity. You will lead, train, and motivate a diverse team of hospitality professionals, fostering a culture of excellence and teamwork. Budget management, P&L responsibility, and close collaboration with department heads are essential components of this position. The ideal candidate will possess a deep understanding of luxury hospitality, exceptional leadership capabilities, and a proven ability to navigate complex operational challenges. Strong decision-making skills, excellent communication, and a passion for creating memorable guest experiences are paramount. This role offers a unique opportunity to shape the future of a renowned establishment and contribute to its continued success in the vibrant Colorado Springs tourism market. You will be instrumental in upholding the hotel's reputation for outstanding service and quality, ensuring a seamless and exceptional stay for every guest. Strategic planning for seasonal demands and local events will also be a key focus.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a senior leadership role (e.g., Hotel Manager, Director of Operations).
- Proven track record of success in driving guest satisfaction, revenue generation, and cost control.
- Extensive knowledge of hotel operations, including F&B, Rooms Division, and Sales & Marketing.
- Strong financial acumen and experience with budget management and P&L responsibility.
- Exceptional leadership, interpersonal, and communication skills.
- Ability to lead, motivate, and develop a diverse team.
- Proficiency in hotel management software and systems.
- Passion for delivering outstanding customer service and creating memorable experiences.
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