77 Hotel Staff jobs in Milwaukee
Hotel Cook
Posted 4 days ago
Job Viewed
Job Description
Starting Salary Range : $18.00-$19.00/hour or more based on experience.
Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months.
Employment Type : Part-Time
Shift: Evening and weekends
Application Deadline : September 26, 2025
Lee abajo para ver en español.
Are you passionate about cooking and creating delicious meals? Do you thrive in a fast-paced kitchen environment and enjoy working as part of a team? We're looking for a skilled and enthusiastic Cook to join our hotel's food and beverage team to help deliver high-quality meals for our guests.
We Offer: Team Culture: We work as a team and take pride in supporting each other every day
Training and Growth: We provide on-the-job training and support career growth within the company
Employee Recognition: We celebrate achievements and recognize the hard work of our team members
Benefits for all Teammates: Paid vacation, sick, bereavement, & jury duty
Holidays paid at time & ½ when worked
Travel with hotel room discounts
Teammate referral bonuses
Paid time off to volunteer in your community
Employee Assistance Program with mental health resources
Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your family
Low-cost accident, critical illness, & hospital coverage
Flexible spending plans options
401(k) retirement plans with company contribution
What You'll Do: Prepare and cook a variety of meals, including breakfast, lunch, and dinner dishes, according to recipes and hotel standards.
Ensure all food is prepared in a timely manner, maintaining quality and presentation standards.
Maintain cleanliness and organization of the kitchen, including adhering to food safety and sanitation guidelines.
Assist with inventory and kitchen supplies, including receiving and storing deliveries.
Collaborate with other kitchen staff to ensure smooth operations during service.
We're Looking For: Prior experience as a cook or in a kitchen environment is preferred.
Ability to work in a fast-paced environment while maintaining high-quality food standards.
Strong attention to detail and the ability to follow recipes and instructions.
Ability to work as part of a team and provide excellent customer service.
Previous experience in hospitality or food service is a plus, but we're happy to train the right candidate!
Apply Today!
At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.
At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing.
Te apasiona la cocina y crear comidas deliciosas? Te desenvuelves bien en un entorno de cocina rápido y disfrutas trabajar como parte de un equipo? Estamos buscando un Cocinero hábil y entusiasta para unirse al equipo de alimentos y bebidas de nuestro hotel y ayudar a ofrecer comidas de alta calidad a nuestros huéspedes.
Lo que ofrecemos:
Cultura de equipo : Trabajamos en equipo y nos enorgullecemos de apoyarnos mutuamente cada día.
Capacitación y crecimiento: Proporcionamos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa.
Reconocimiento de empleados: Celebramos los logros y reconocemos el arduo trabajo de nuestros miembros del equipo.
Beneficios para todos los empleados: Vacaciones pagadas, días por enfermedad, duelo y jurado
Días festivos pagados a tiempo y medio cuando se trabajen
Descuentos en habitaciones de hotel al viajar
Bonos por referir nuevos empleados
Tiempo libre pagado para hacer voluntariado en tu comunidad
Programa de Asistencia al Empleado con recursos de salud mental
Beneficios adicionales para empleados de tiempo completo: Planes de salud, dental y visión accesibles para ti y tu familia
Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización
Opciones de planes de gasto flexible
Planes de jubilación 401(k) con contribución de la empresa
Lo que harás: Preparar y cocinar una variedad de comidas, incluyendo platos de desayuno, almuerzo y cena, según las recetas y los estándares del hotel.
Asegurarte de que toda la comida se prepare de manera oportuna, manteniendo los estándares de calidad y presentación.
Mantener la limpieza y organización de la cocina, cumpliendo con las normas de seguridad alimentaria y sanidad.
Ayudar con el inventario y los suministros de cocina, incluyendo la recepción y almacenamiento de entregas.
Colaborar con otros miembros del personal de cocina para asegurar un buen funcionamiento durante el servicio.
Lo que buscamos: Experiencia previa como cocinero o en un entorno de cocina es preferible.
Capacidad para trabajar en un entorno dinámico manteniendo altos estándares de calidad en los alimentos.
Gran atención al detalle y capacidad para seguir recetas e instrucciones.
Capacidad para trabajar en equipo y brindar un excelente servicio al cliente.
Experiencia previa en hospitalidad o servicio de alimentos es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada!
¡Aplica hoy!
Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida.
En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
HOTEL HOUSEKEEPER
Posted 6 days ago
Job Viewed
Job Description
What We Offer:
- Health, Dental, Vision and other benefits available after 60 days
- DailyPay
- 401k
- Paid Training
- Paid PTO
- Referral program
- Discounts at all Kinseth Hotel Corporation hotels and restaurants
Summary
Cleans rooms and halls in hotels by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Cleans hotel guestrooms, lobbies, lounges, rest rooms, corridors, elevators, and stairways.
- Sorts, counts, fold, marks, or carries hotel linens.
- Cleans hotel according to franchise standards and within required timeframes to include but not limited to: stripping and making beds; dusting furniture; washing walls, ceiling, and woodwork; vacuuming, scrubbing, waxing, and polishing floor; washing windows, door panels, and sills; emptying wastebaskets, and emptying and cleaning ashtrays; cleaning and vacuuming rugs, carpets, upholstered furniture, and draperies; and cleaning bathroom sink, toilet and tubs/showers stalls.
- Replenishes supplies such as bathroom necessities, drinking glasses and writing supplies.
- Moves furniture, hangs drapes, and rolls carpets to ensure compliance with franchise requirements.
- Transports trash and waste to disposal area.
- Replaces light bulbs.
- Stocks, organizes, and maintains housekeeping carts and equipment.
- Greets guests in warm, friendly manner.
- Ensures key control and security policies to maintain the guest's privacy and security of personal belongings when working in guestrooms.
- Use all materials, chemicals and tools safely to avoid injury, waste, unnecessary damage or accidents.
- Communicate with maintenance department regarding room needs.
KHC Policies: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Hotel Houseperson
Posted 6 days ago
Job Viewed
Job Description
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
Opening soon, the Courtyard/Residence Inn by Marriott Poplar Creek Complex is looking for our next great team members to join us on our Housekeeping Team. We are committed to providing you with:
- Highly competitive wages
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Flexible scheduling to allow you to focus on what is important to you
- Discounts with our Crescent managed properties in North America for you & your family
members. Discounts at Marriott brand properties worldwide
Here is what you will be doing each day:
In this role, you will be responsible for the cleanliness of guest floor corridors, foyers, and stairwells and assist Room Attendants in order to maintain the hotel's high standards of cleanliness and quality. You will be lifting and sorting bundles of linen and work with the laundry to provide supplies to the room attendants.
Does this sound like you?
You have a keen eye for detail, and respect the importance that impeccably clean guest room supplies have in a hotel. You don't shy away from physical work and can lift linen bundles that can weigh up to 50 lbs. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.
Our differences are what make us great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Hotel Houseperson
Posted 7 days ago
Job Viewed
Job Description
Description
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
Opening soon, the Courtyard/Residence Inn by Marriott Poplar Creek Complex is looking for our next great team members to join us on our Housekeeping Team. We are committed to providing you with:
-
Highly competitive wages
-
An exceptional benefit plan for eligible associates & your family members
-
401K matching program for eligible associates
-
Flexible scheduling to allow you to focus on what is important to you
-
Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide
Here is what you will be doing each day:
In this role, you will be responsible for the cleanliness of guest floor corridors, foyers, and stairwells and assist Room Attendants in order to maintain the hotel’s high standards of cleanliness and quality. You will be lifting and sorting bundles of linen and work with the laundry to provide supplies to the room attendants.
Does this sound like you?
You have a keen eye for detail, and respect the importance that impeccably clean guest room supplies have in a hotel. You don’t shy away from physical work and can lift linen bundles that can weigh up to 50 lbs. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.
Our differences are what make us great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
Hotel Cook
Posted 7 days ago
Job Viewed
Job Description
Discover your future at The Trade Hotel Milwaukee, now hiring a Hotel Cook!
Why You'll Love Working with Us
As the Official Hotel of Deer District, The Trade Hotel is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City's dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.
Our achievements include:
Hotel Opening of the Year 2023
Development Excellence Award 2024
AAA Four Diamond Hotel 2024
WRMCA Concrete Design Decorative Commercial Award 2024
About the Role
We are looking for talented people who will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.
- Sets up equipment and prepares food based on the business forecast / catering contracts information received.
- Ability to work flexible shifts when needed.
- Knowledgeable of operation of all kitchen machinery.
- Possess complete knowledge of menu and recipes, including preparation procedures, plating, garnishment, portions size and presentation / special handling instructions.
- Maintains first in / first out inventory controls and dates all incoming products.
- Maintains a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis, as well as the kitchen equipment used daily.
- Maintains all food storage areas, dry and refrigerated, organized and clean.
- Advises supervisor of low inventory items and problems related to equipment, food quality, portions, etc.
The The Trade Hotel Milwaukee is managed by NCG Hospitality, a USA Today Top Workplace winner 2025 family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. Here is what we offer our team members:
Professional Development:
- Dedicated training and development with opportunities for growth
- Educational and professional certification assistance
Team Member Travel Perks:
- Worldwide hotel stays starting at forty-nine dollars per night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels
Core Benefits:
- Paid Sick Time
- Paid time off and anniversary day off with pay
- Paid volunteer hours → Earn money for community service!
- Flexible schedules
Health and Wellness:
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program
Financial:
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay
- Catch Of The Day Program → Earn money for helping other team members and guests!
- Everyone Sells → Earn money for bringing in business to our properties!
- Referral program for team members
What We Are Looking For
- Strong leadership qualities
- Strong interpersonal, relationship building and communication skills
- Strong attention to detail and organized
- Ability to work effectively and efficiently in a fast-paced setting
- Reliability and honesty
Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
The Trade Hotel is owned and operated by NCG Hospitality, a USA Today Top Workplace Winner 2025
NCG Hospitality is an Equal Opportunity Employer.
Compensation: $18.00 20.00 per hour
Hotel Cook
Posted 14 days ago
Job Viewed
Job Description
Discover your future at The Trade Hotel Milwaukee, now hiring a Hotel Cook!
Why You’ll Love Working with Us
As the Official Hotel of Deer District, The Trade Hotel is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.
Our achievements include:
Hotel Opening of the Year 2023
Development Excellence Award 2024
AAA Four Diamond Hotel 2024
WRMCA Concrete Design Decorative Commercial Award 2024
About the Role
We are looking for talented people who will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.
Sets up equipment and prepares food based on the business forecast / catering contracts information received.
Ability to work flexible shifts when needed.
Knowledgeable of operation of all kitchen machinery.
Possess complete knowledge of menu and recipes, including preparation procedures, plating, garnishment, portions size and presentation / special handling instructions.
Maintains first in / first out inventory controls and dates all incoming products.
Maintains a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis, as well as the kitchen equipment used daily.
Maintains all food storage areas, dry and refrigerated, organized and clean.
Advises supervisor of low inventory items and problems related to equipment, food quality, portions, etc.
** Starting wage for this position is $18.00 - $20.00 per hour but final wage will be based on experience**
The The Trade Hotel Milwaukee is managed by NCG Hospitality, a USA Today Top Workplace winner 2025 family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. Here is what we offer our team members:
Professional Development:
-
Dedicated training and development with opportunities for growth
-
Educational and professional certification assistance
Team Member Travel Perks:
-
Worldwide hotel stays starting at forty-nine dollars per night
-
Rate based on availability and property brand
-
Free night stays at NCG Hospitality hotels
Core Benefits:
-
Paid Sick Time
-
Paid time off and anniversary day off with pay
-
Paid volunteer hours → Earn money for community service!
-
Flexible schedules
Health and Wellness:
-
Health, Dental and Vision plans
-
Virtual telehealth services
-
Team Member Assistance Program with mental health resources
-
TeleDoc confidential counseling
-
Health and fitness monthly reimbursement program
Financial:
-
401(k) retirement plan
-
100% match on the first 3% and 50% match on the next 2% of team member contributions
-
Same day pay
-
Catch Of The Day Program → Earn money for helping other team members and guests!
-
Everyone Sells → Earn money for bringing in business to our properties!
-
Referral program for team members
What We Are Looking For
Strong leadership qualities
Strong interpersonal, relationship building and communication skills
Strong attention to detail and organized
Ability to work effectively and efficiently in a fast-paced setting
Reliability and honesty
Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
The Trade Hotel is owned and operated by NCG Hospitality, a USA Today Top Workplace Winner 2025
NCG Hospitality is an Equal Opportunity Employer.
Hotel Painter
Posted 14 days ago
Job Viewed
Job Description
Position:
Hotel Painter
Location:
Milwaukee, WI
Job Id:
884
# of Openings:
1
Hotel Painter
Are you looking for a new opportunity in a fun and creative environment? Then we want you on our team! Gorman and Company is looking for a talented and energetic person to join our team as our full-time Painter for The Stella Hotel and Ballroom in Kenosha, WI, The Brewhouse Inn & Suites in Milwaukee, WI and The Embassy Suites in Rockford, IL. As the Painter, you will be responsible for maintaining and enhancing the visual appearance of the hotel by performing painting, finishing, and maintenance work on the interior and exterior surfaces of the hotels.
Our hotel team members are passionate about their work and also like to have fun! It's an "all hands on deck" kind of environment to get our jobs done. Our Company was also voted "Best Place to Work". We offer a full line of great benefits including 18 days of PTO and 9 1/2 paid holidays.
Our Painter will complete a variety of tasks which include:
- Painting and Surface Preparation which includes prepping surrounding work areas covering furniture and any other areas required. Patch areas as needed to ensure smooth surface and mix paint colors to get the desired color needed.
- Wallpaper removal, installation and maintenance. Which includes measuring, cutting and installation of wallpaper ensuring smooth surfaces. Repairing wallpaper as needed.
- Regularly inspect all painted surfaces and conduct touch ups/repairs as needed.
- Follow all safety protocols including the proper handling/storage/disposal of paints, chemicals and tools according to all local, state and federal regulations.
- Collaborate with maintenance and housekeeping team to prioritize and schedule painting projects.
- Travel between multiple properties.
- Other duties as assigned.
- High School diploma or equivalent
- Experience as a painter, preferably in a hotel, resort, or commercial setting.
- Own transportation. Possess a valid driver's license, automobile insurance, and have a motor vehicle record that meets the standards of insurability set by the insurance carrier to operate a personal automobile while on company business.
- Strong knowledge of painting techniques, tools and materials.
- Familiarity with surface preparation, drywall repair, and wallpaper installation/removal.
- Attention to detail and commitment to delivering high quality work.
- Ability to work independently and as part of a team.
- Basic understanding of safety standards and protocols.
- Physical ability to lift, climb ladders, and work on various surfaces.
- Competitive salary starting at $20 per hour.
- Full Benefits-Medical, Dental, Vision, Short/Long-Term Disability , Flex Spending, Paid Parental Leave and more!
- Employee Assistance Program
- 401K + Match (Up to 6%)
- 18 Days PTO & 9 1/2 Paid Holidays!
- Education Reimbursement towards position related coursework.
Gorman & Company is a trusted partner in the community specializing in downtown revitalization, the preservation of affordable housing, and the adaptive reuse of significant historic buildings.
Gorman & Company is an Equal Employment Affirmative Action Employer
Pay Range: $0 - 25 per hour
Apply for this Position
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Hotel Maintenance
Posted 14 days ago
Job Viewed
Job Description
This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of quality to ensure guest satisfaction.
• Learns and demonstrates the ability to maintain property assets.
• Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures.
• Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
• Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.
• Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance.
• Personally sets a strong example for other associate through exceptional guest service.
• Assesses and evaluates property assets through preventative maintenance.
• Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.
• Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.
• Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
• Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
• Drives carts, bobcats, and ice surfacing machines.
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed.
• Follows all CSM procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.
• Adheres to CSM attendance policy, general work rules and department procedures.
• Attends all required department and hotel meetings.
Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers’ license with safe driving record.
Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Front Desk/Guest Services - Delafield Hotel
Posted 2 days ago
Job Viewed
Job Description
STEP INTO THE BIG LEAGUES - Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to li Guest Service, Hotel, Front Desk, Hospitality, Guest
HOTEL NIGHT AUDITOR
Posted 3 days ago
Job Viewed
Job Description
Provides hotel customer service to guests of hotel by performing the following duties.
Essential duties and responsibilities include the following. Other duties may be assigned.
- Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in an efficient, warm and friendly manner.
- Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.
- Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day.
- Ensures that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely.
- Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines.
- Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.
- Date stamps, sorts, and racks incoming mail, faxes and messages.
- Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.
- Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.
- Accurately checks out guests and communicates departures with housekeeping staff.
- Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.
- Makes, confirms and cancels reservations via telephone, computer and in writing.
- Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.
- Posts charges such as hotel room, food, liquor, or telephone to ledger.
- Deposits guests' valuables in hotel safe or safe deposit box.
- Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.
- Maintains the cleanliness and organization of the hotel lobby and front desk area.
- Washes, folds and properly stores laundry (depending on business unit).
Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.