What Jobs are available for Hotels in Oklahoma City?
Showing 20 Hotels jobs in Oklahoma City
Senior Operations Manager - Luxury Hotels
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Responsibilities:
- Oversee daily operations of all hotel departments to ensure seamless guest service.
- Develop and implement operational strategies to enhance efficiency and guest satisfaction.
- Manage departmental budgets, control costs, and optimize revenue.
- Lead, train, and motivate a high-performing team of hospitality professionals.
- Ensure adherence to quality standards, safety regulations, and brand guidelines.
- Develop and maintain strong relationships with vendors and suppliers.
- Analyze operational data and implement improvements.
- Resolve guest complaints and ensure prompt and effective resolution.
- Collaborate with the sales and marketing teams to drive business.
- Conduct regular inspections of facilities and services.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management, with a focus on luxury properties.
- Proven leadership and team management skills.
- Strong understanding of hotel operations, including front office, F&B, housekeeping, and maintenance.
- Excellent financial acumen, including budgeting and P&L management.
- Exceptional customer service and problem-solving abilities.
- Proficiency in hotel management software (PMS).
- Strong communication and interpersonal skills.
- Ability to work effectively in a hybrid work model.
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Hotel Operations Manager
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Job Description
Responsibilities:
- Oversee daily operations across all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Develop and implement operational strategies to enhance guest satisfaction, service quality, and profitability.
- Manage departmental budgets, controlling costs and identifying opportunities for revenue enhancement.
- Ensure compliance with all hotel policies, procedures, and brand standards.
- Recruit, train, motivate, and manage a high-performing team of department heads and staff.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Address and resolve guest complaints and service issues promptly and effectively.
- Maintain high standards of cleanliness, safety, and security throughout the hotel.
- Collaborate with the General Manager and other senior leaders on strategic planning and business development.
- Monitor industry trends and competitor activities to identify areas for improvement and innovation.
- Ensure efficient scheduling of staff to meet operational needs while controlling labor costs.
- Manage relationships with key vendors and suppliers.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, with at least 2 years in a departmental leadership role.
- Proven track record of successfully managing multiple hotel departments.
- Strong understanding of hotel operations, including Front Office, Housekeeping, F&B, and Sales.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets, control costs, and drive revenue growth.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Strong problem-solving and decision-making abilities.
- Ability to work under pressure and handle demanding situations with professionalism.
- Flexibility to work varied shifts, including evenings, weekends, and holidays as needed.
- Passion for delivering exceptional guest service and creating memorable experiences.
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Hotel Operations Manager
Posted today
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Job Description
- Oversee and manage daily hotel operations, ensuring smooth and efficient service delivery across all departments.
- Lead, motivate, and manage a team of department heads and staff, fostering a positive and guest-centric work culture.
- Develop and implement operational policies and procedures to enhance service quality and guest satisfaction.
- Monitor departmental performance, set goals, and implement strategies for improvement.
- Manage budgets, control costs, and optimize revenue generation for all operational areas.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest complaints and resolve issues promptly and professionally to ensure guest satisfaction.
- Collaborate with the General Manager and other stakeholders on strategic planning and initiatives.
- Conduct regular staff training and development programs to enhance service skills and operational knowledge.
- Maintain inventory levels and oversee procurement processes for operational supplies.
- Inspect guest rooms and public areas to ensure they meet the highest standards of cleanliness and presentation.
- Prepare operational reports and analyze performance metrics.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 2 years in an Operations Manager or Assistant General Manager role.
- Proven track record of successfully managing multiple hotel departments.
- Strong leadership, team-building, and problem-solving skills.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in hotel management software and systems (e.g., PMS, POS).
- Sound financial acumen and experience with budgeting and cost control.
- Knowledge of relevant health, safety, and licensing regulations.
- Ability to work flexible hours, including nights, weekends, and holidays as required.
- A passion for providing exceptional guest experiences and a commitment to service excellence.
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Hotel Operations Manager
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Hotel Operations Manager
Posted today
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Job Description
Key Responsibilities:
- Oversee and coordinate daily operations of all hotel departments.
- Ensure exceptional guest service standards are met and exceeded.
- Manage departmental budgets, control expenses, and optimize profitability.
- Develop and implement operational policies and procedures.
- Lead, train, and motivate hotel staff to achieve performance goals.
- Monitor inventory, manage vendor relationships, and ensure efficient supply chain.
- Address and resolve guest complaints and operational issues promptly.
- Collaborate with the sales and marketing teams to drive business and occupancy rates.
- Ensure compliance with health, safety, and sanitation regulations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record in improving guest satisfaction and operational efficiency.
- Strong understanding of hotel financial statements and budgeting.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work effectively under pressure and in a fast-paced environment.
- Proficiency in hotel management software (PMS).
- Flexibility to work various shifts, including weekends and holidays, as needed.
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Hotel Operations Director
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Job Description
Responsibilities:
- Oversee the daily operations of all hotel departments, ensuring seamless service delivery.
- Develop and implement operational policies and procedures to enhance efficiency and guest experience.
- Manage departmental budgets, control costs, and identify opportunities for revenue maximization.
- Lead, mentor, and motivate a team of department heads and staff, fostering a culture of excellence and teamwork.
- Ensure compliance with all health, safety, and sanitation regulations, as well as brand standards.
- Monitor guest feedback and implement strategies to address concerns and improve satisfaction scores.
- Collaborate with the General Manager and other stakeholders to set strategic goals and objectives.
- Manage vendor relationships and negotiate contracts for supplies and services.
- Oversee inventory management and procurement processes for all operational departments.
- Conduct regular performance reviews and provide ongoing training and development opportunities for staff.
Qualifications:
- Minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a Director-level role.
- Proven track record of successfully managing multiple hotel departments.
- Strong understanding of P&L statements, budgeting, and financial management.
- Exceptional leadership, communication, and problem-solving skills.
- In-depth knowledge of hotel operations software and systems.
- Ability to work effectively under pressure and make sound decisions in a fast-paced environment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Strong commitment to delivering outstanding guest service.
- Flexibility to work varied shifts, including weekends and holidays.
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Director of Hotel Operations
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Senior Hotel Operations Manager
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Remote Hotel Operations Manager
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Responsibilities:
- Manage and optimize online booking platforms and reservation systems.
- Oversee digital guest communication channels, including email, chat, and social media.
- Develop and implement strategies to enhance online guest reviews and ratings.
- Coordinate with on-site staff (remotely) to ensure smooth operations and guest satisfaction.
- Monitor operational performance metrics and identify areas for improvement.
- Develop and refine standard operating procedures for remote service delivery.
- Manage online reputation and respond to guest feedback and inquiries promptly.
- Train and support remote and on-site teams on operational best practices.
- Identify and implement innovative technology solutions to improve guest experience.
- Analyze booking trends and revenue management opportunities.
- Ensure compliance with all relevant hospitality regulations and company policies.
- Collaborate with marketing and sales teams to drive bookings and enhance brand presence.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of experience in hotel management or operations, with a proven understanding of guest services and online reputation management.
- Demonstrated ability to manage operations effectively in a remote or distributed team environment.
- Proficiency with property management systems (PMS), booking engines, and customer relationship management (CRM) software.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Self-motivated, organized, and able to manage time effectively in a remote setting.
- Familiarity with digital marketing and social media management in the hospitality context.
- Ability to work independently and collaborate effectively with virtual teams.
- A passion for delivering exceptional guest experiences.
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Senior Hotel Operations Manager
Posted today
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Job Description
Key responsibilities include:
- Overseeing all hotel operations, including front desk, housekeeping, food and beverage, and banquets, ensuring exceptional guest experiences.
- Developing and implementing operational strategies to maximize profitability and guest satisfaction.
- Managing departmental budgets, controlling costs, and identifying opportunities for revenue enhancement.
- Recruiting, training, and developing a high-performing team of hospitality professionals.
- Ensuring compliance with all health, safety, and sanitation regulations and company policies.
- Monitoring guest feedback and implementing service recovery protocols to address any issues promptly.
- Collaborating with the sales and marketing teams to develop and execute strategies that attract and retain guests.
- Maintaining strong relationships with vendors and suppliers to ensure quality and cost-effectiveness.
- Implementing and managing new technology and systems to improve operational efficiency.
- Serving as a brand ambassador for the hotel, embodying its values and commitment to excellence.
The successful candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 8 years of progressive experience in hotel operations, with at least 3 years in a senior management role. A strong understanding of hotel financial management, P&L responsibility, and yield management is essential. Exceptional leadership, communication, problem-solving, and interpersonal skills are required. This role is based at our **Oklahoma City, Oklahoma, US** property and requires significant on-site presence.
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