40 Hotels jobs in Spring Valley
Hotel Operations Manager
Posted 7 days ago
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Hotel Operations Manager
Posted 7 days ago
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Job Description
Key Responsibilities:
- Oversee and manage daily operations of the hotel across all departments.
- Ensure the highest standards of guest service and satisfaction are maintained.
- Lead, train, and motivate hotel staff to achieve departmental goals.
- Develop and implement operational policies and procedures.
- Manage departmental budgets, control costs, and optimize resource allocation.
- Ensure compliance with health, safety, and legal regulations.
- Coordinate activities between departments to ensure seamless service delivery.
- Handle guest complaints and resolve issues effectively.
- Monitor and maintain the physical condition of the hotel property.
- Conduct regular performance reviews and provide feedback to staff.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven leadership and team management skills.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Excellent problem-solving, decision-making, and organizational skills.
- Proficiency in property management systems (PMS) and other relevant software.
- Knowledge of financial management and budgeting principles.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Customer-focused attitude with a commitment to service excellence.
Director of Hotel Operations
Posted 1 day ago
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Job Description
Key Responsibilities:
- Oversee and direct all hotel operations, ensuring seamless delivery of guest services.
- Develop and execute strategic plans to achieve operational excellence and financial targets.
- Manage departmental budgets, control expenses, and maximize revenue generation.
- Lead, motivate, and develop a team of department managers and staff.
- Ensure consistent adherence to quality standards, brand guidelines, and service protocols.
- Implement and monitor operational efficiencies and process improvements.
- Oversee guest relations, resolving escalated issues and ensuring high levels of satisfaction.
- Collaborate with Sales & Marketing to drive occupancy and achieve revenue goals.
- Ensure compliance with all health, safety, and security regulations.
- Stay abreast of industry trends and best practices in hospitality management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 8-10 years of progressive experience in hotel operations leadership.
- Proven experience managing operations in luxury or full-service hotels.
- Strong financial acumen and P&L management experience.
- Exceptional leadership, team-building, and interpersonal skills.
- Excellent problem-solving, decision-making, and strategic thinking abilities.
- In-depth knowledge of hotel operations, revenue management, and customer service principles.
- Proficiency with hotel property management systems (PMS) and other relevant software.
- Ability to work effectively in a fast-paced, demanding environment.
Director of Hotel Operations
Posted 2 days ago
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Job Description
Responsibilities:
- Direct and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Engineering, and Security.
- Develop and implement strategic plans to achieve revenue and profitability goals, while maintaining high standards of service quality.
- Ensure exceptional guest satisfaction by monitoring guest feedback, resolving complaints promptly, and empowering staff to exceed expectations.
- Oversee the recruitment, training, development, and performance management of all hotel staff.
- Develop and manage the hotel's annual budget, controlling expenses and maximizing profitability.
- Ensure compliance with all local, state, and federal regulations, including health, safety, and liquor laws.
- Foster a positive and productive work environment that promotes teamwork and employee engagement.
- Build and maintain strong relationships with guests, vendors, and local community stakeholders.
- Implement and maintain brand standards to ensure consistency and excellence across all guest touchpoints.
- Analyze financial reports and operational data to identify areas for improvement and implement corrective actions.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree or MBA a plus.
- Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior leadership role (e.g., General Manager, Director of Operations).
- Proven track record of successfully managing large, complex hotel operations and driving financial performance.
- In-depth knowledge of hotel operations, including Front Office, F&B, Housekeeping, and Sales & Marketing.
- Strong understanding of hotel financial statements, budgeting, and P&L management.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to inspire and motivate a diverse team to achieve service excellence.
- Proficiency in hotel management software and systems.
- Demonstrated ability to handle high-pressure situations and make sound decisions.
- Passion for the hospitality industry and a commitment to delivering outstanding guest experiences.
Senior Hotel Operations Manager
Posted 4 days ago
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Responsibilities:
- Oversee the daily operations of multiple hotel departments, including front desk, housekeeping, food and beverage, and guest services, ensuring seamless guest experiences.
- Develop and implement operational strategies to enhance efficiency, profitability, and guest satisfaction.
- Lead, mentor, and motivate on-site management teams to achieve departmental goals and maintain high service standards.
- Manage budgets, control costs, and identify opportunities for revenue enhancement and operational improvements.
- Ensure compliance with all health, safety, and sanitation regulations and standards.
- Analyze operational data and guest feedback to identify trends and areas for improvement, implementing corrective actions as needed.
- Collaborate with the marketing and sales teams to develop and execute strategies that drive occupancy and revenue.
- Oversee the implementation of new technologies and operational systems.
- Conduct regular performance reviews and provide ongoing training and development opportunities for staff.
- Act as a liaison between corporate headquarters and on-site property teams, ensuring clear communication and alignment of goals.
- Handle escalated guest concerns and ensure prompt and satisfactory resolutions.
- Develop and maintain strong relationships with vendors and suppliers.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management, with a proven track record of success in luxury or boutique hotels.
- Extensive knowledge of all hotel operations, including front office, housekeeping, F&B, and revenue management.
- Strong leadership, team-building, and motivational skills.
- Excellent financial acumen, with experience in budgeting, P&L management, and cost control.
- Outstanding problem-solving, decision-making, and critical-thinking abilities.
- Exceptional communication, interpersonal, and presentation skills.
- Proficiency in hotel management software and property management systems (PMS).
- Ability to adapt to a fast-paced, dynamic environment and manage multiple priorities effectively.
- Demonstrated ability to lead and manage teams remotely and foster a positive work culture.
- Passion for delivering exceptional guest service.
Senior Hotel Operations Manager
Posted 7 days ago
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Job Description
Key responsibilities include developing and implementing operational policies and procedures, managing budgets, controlling costs, and driving revenue growth. You will lead and mentor a diverse team of department heads and staff, fostering a culture of continuous improvement, employee engagement, and professional development. A critical aspect of this role is analyzing performance metrics, identifying areas for improvement, and executing strategies to enhance guest satisfaction and operational efficiency. You will also liaunt with other stakeholders to ensure smooth functioning across the property and to uphold brand standards. Experience in managing large-scale events and banquets is highly desirable. The ideal candidate will possess exceptional leadership qualities, strong financial acumen, and a proven track record in a similar role within a competitive market. Your ability to adapt to the fast-paced environment of the Las Vegas Strip will be crucial. You will also be involved in strategic initiatives to maintain and enhance the hotel's reputation as a leading destination.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- Minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a senior leadership role.
- Proven ability to manage budgets, control costs, and drive profitability.
- Exceptional interpersonal, communication, and problem-solving skills.
- Strong understanding of hotel management software and operational technologies.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by business needs.
- Demonstrated leadership and team-building capabilities.
- Passion for delivering outstanding customer service.
Senior Hotel Operations Manager
Posted 7 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee and manage all hotel operational departments to ensure seamless service delivery.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Manage departmental budgets, control costs, and maximize revenue opportunities.
- Ensure adherence to all quality standards, health, safety, and sanitation regulations.
- Lead, train, and motivate a team of department managers and staff to achieve high performance.
- Monitor guest feedback and implement strategies to improve service scores and address concerns.
- Collaborate with Sales and Marketing teams to support revenue generation and promotional activities.
- Act as a key liaison between management and staff, promoting a positive and productive work environment.
- Contribute to the strategic planning and long-term success of the hotel in Las Vegas, Nevada .
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a senior leadership role.
- Proven experience managing multiple departments within a large-scale hotel or resort.
- Strong financial management skills, including budgeting, forecasting, and P&L analysis.
- Exceptional leadership, communication, and problem-solving abilities.
- Proficiency in hotel management software systems (e.g., Opera, Property Management Systems).
- Ability to work flexible hours, including nights, weekends, and holidays.
- A passion for delivering exceptional customer service and a track record of success in guest satisfaction.
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Director of Hotel Operations
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Director of Hotel Operations
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Luxury Hotel Operations Manager
Posted 7 days ago
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