30 Hotels jobs in Spring Valley
Director of Hotel Operations
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Director of Hotel Operations
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Senior Hotel Operations Manager
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Key Responsibilities:
- Oversee daily operations across all hotel departments, including Front Desk, Housekeeping, Food & Beverage, and Concierge.
- Ensure the highest standards of guest service are met and exceeded, addressing guest concerns promptly and effectively.
- Manage and motivate a diverse team of hotel staff, providing training, guidance, and performance evaluations.
- Develop and implement operational strategies to enhance guest satisfaction, operational efficiency, and profitability.
- Control departmental budgets, monitor expenses, and manage inventory to optimize cost-effectiveness.
- Collaborate with department heads to set performance goals and ensure adherence to brand standards.
- Conduct regular property inspections to ensure cleanliness, safety, and maintenance standards are upheld.
- Develop and implement Standard Operating Procedures (SOPs) to streamline operations.
- Assist in the recruitment, hiring, and onboarding of new staff.
- Foster a positive and productive work environment for all employees.
- Analyze operational performance data and prepare reports for senior management.
- Ensure compliance with all local, state, and federal regulations, including health and safety standards.
- Act as a liaison between management and staff, ensuring clear communication.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 2 years in a supervisory or managerial role.
- Proven experience in overseeing multiple hotel departments.
- Strong leadership, team management, and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- In-depth knowledge of hotel operations, including front office, housekeeping, and F&B management.
- Proficiency in property management systems (PMS) and hotel operational software.
- Strong financial acumen, including budgeting and cost control experience.
- Excellent communication skills, both written and verbal.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by the hospitality industry.
- A passion for hospitality and a commitment to delivering exceptional guest experiences.
- Knowledge of health and safety regulations relevant to the hotel industry.
- Ability to remain calm and effective in high-pressure situations.
Senior Hotel Operations Manager
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Responsibilities:
- Oversee daily operations of all hotel departments to ensure guest satisfaction.
- Manage departmental budgets, labor costs, and inventory levels.
- Develop and implement operational policies and procedures.
- Ensure high standards of service quality and guest experience.
- Lead, train, and motivate hotel staff to achieve performance goals.
- Handle guest inquiries, complaints, and resolve issues effectively.
- Conduct regular inspections of hotel facilities to ensure cleanliness and maintenance.
- Collaborate with department heads to coordinate activities and improve efficiency.
- Monitor industry trends and implement best practices in hotel management.
- Ensure compliance with all health, safety, and legal regulations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of experience in hotel operations management, preferably in a luxury or upscale setting.
- Proven track record of managing multiple hotel departments successfully.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Knowledge of budgeting, financial management, and cost control.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Understanding of guest service principles and operational excellence.
Director of Hotel Operations
Posted today
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Key Responsibilities:
- Oversee and manage all hotel operational departments, including Front Office, Housekeeping, Food & Beverage, Security, and Maintenance.
- Develop and implement strategic plans to improve operational performance, guest satisfaction, and profitability.
- Ensure the delivery of exceptional guest service in accordance with the hotel's brand standards.
- Manage departmental budgets, control expenses, and maximize revenue opportunities.
- Recruit, train, and develop a high-performing team of hospitality professionals.
- Implement and monitor quality assurance programs to maintain high standards of service and cleanliness.
- Ensure compliance with all local, state, and federal regulations pertaining to hotel operations and safety.
- Collaborate with the General Manager and other department heads to achieve overall business objectives.
- Conduct regular operational audits and implement corrective actions as needed.
- Develop and maintain strong relationships with vendors and suppliers.
- Stay abreast of industry trends, best practices, and competitive landscape.
- Respond effectively to guest feedback and resolve any issues or complaints promptly.
- Champion a positive and engaging work environment for all employees.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. MBA or advanced degree is a plus.
- Minimum of 7-10 years of progressive experience in hotel operations management, with at least 3-5 years in a senior leadership role (e.g., Director of Operations, Rooms Division Manager).
- Proven experience managing a large and diverse hotel staff.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and experience with budgeting, forecasting, and P&L management.
- In-depth knowledge of hotel operations systems (PMS, POS, etc.).
- Demonstrated success in improving guest satisfaction scores and operational efficiency.
- Ability to thrive in a fast-paced, high-pressure environment characteristic of the Las Vegas hospitality scene.
- Excellent problem-solving and decision-making abilities.
- Passion for delivering outstanding guest experiences.
Graduate Intern - Hotel Operations
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Director of Hotel Operations
Posted today
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Responsibilities:
- Oversee all operational departments to ensure consistent service delivery and guest satisfaction.
- Develop and implement strategic operational plans to achieve business objectives and enhance profitability.
- Manage departmental budgets, control expenses, and optimize resource allocation.
- Lead, mentor, and develop a team of department managers and associates.
- Ensure adherence to brand standards, service quality, and operational policies.
- Monitor guest feedback and implement initiatives to improve the guest experience.
- Collaborate with Sales & Marketing, Revenue Management, and other key departments.
- Maintain strong relationships with vendors and suppliers.
- Ensure compliance with all health, safety, and sanitation regulations.
- Drive continuous improvement in operational processes and service delivery.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master’s degree or equivalent experience preferred.
- 10+ years of progressive experience in hotel operations management, with at least 5 years in a senior leadership role (e.g., Director of Operations, General Manager).
- Proven track record of success in managing luxury hotel properties.
- Strong financial acumen, including P&L management, budgeting, and cost control.
- Exceptional leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including Front Office, F&B, Housekeeping, and Rooms Division.
- Proficiency in Property Management Systems (PMS) and other relevant hospitality software.
- Ability to thrive in a fast-paced, demanding, and dynamic environment.
- Passion for guest service and commitment to excellence.
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Senior Hotel Operations Manager
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Key responsibilities include managing departmental budgets, controlling costs, and optimizing operational efficiency. You will be responsible for staffing, training, and developing a high-performing team, fostering a culture of service excellence and teamwork. This role involves ensuring compliance with all health, safety, and hygiene regulations, as well as implementing and maintaining brand standards. The Senior Hotel Operations Manager will also be involved in resolving guest complaints and inquiries promptly and professionally, and contributing to strategic planning and business development initiatives. A deep understanding of hotel management systems and best practices is essential.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, with at least 2 years in a senior leadership role.
- Proven track record of successfully managing multiple hotel departments.
- Strong understanding of hotel operations, including front office, housekeeping, F&B, and revenue management.
- Excellent leadership, interpersonal, and communication skills.
- Demonstrated ability to manage budgets, control costs, and improve profitability.
- Proficiency in hotel property management systems (PMS) and other relevant software.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong problem-solving and decision-making abilities.
- Commitment to providing outstanding guest service.
Director of Hotel Operations
Posted today
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Job Description
Responsibilities:
- Oversee all daily hotel operations, ensuring high standards of service and efficiency.
- Lead and manage department heads, providing guidance and performance feedback.
- Develop and implement operational policies and procedures.
- Manage departmental budgets, controlling costs and maximizing profitability.
- Ensure guest satisfaction through exceptional service delivery.
- Maintain compliance with all health, safety, and legal regulations.
- Drive revenue growth and optimize operational performance.
- Implement staff training programs to enhance service quality.
- Collaborate with marketing and sales teams to achieve business objectives.
- Address and resolve guest complaints and operational issues promptly.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 10 years of progressive experience in hotel operations.
- At least 5 years of experience in a senior hotel management role (e.g., Rooms Division Manager, F&B Director).
- Proven track record of success in operational management and guest satisfaction.
- Strong financial management and budgeting skills.
- Excellent leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations systems and technologies.
- Ability to work effectively under pressure in a fast-paced environment.
Director of Hotel Operations
Posted today
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Job Description
The ideal candidate will possess a comprehensive understanding of luxury hospitality management, with a proven track record of success in leading large hotel operations. You will be responsible for managing departments including Front Office, Housekeeping, Guest Services, and Concierge, ensuring the highest standards of service delivery. This role requires strong leadership skills, excellent financial acumen, and a passion for creating memorable guest experiences in a high-volume environment.
Key Responsibilities:
- Oversee the daily operations of the hotel, ensuring seamless service delivery and guest satisfaction.
- Manage and lead departmental managers, providing guidance, training, and performance feedback.
- Develop and implement operational strategies to enhance guest service quality and operational efficiency.
- Monitor and control hotel budgets, P&L statements, and operational costs to achieve financial targets.
- Ensure compliance with all health, safety, and sanitation regulations.
- Collaborate with other department heads, including Food & Beverage and Marketing, to coordinate activities and promotions.
- Develop and implement staffing models, ensuring adequate staffing levels and efficient scheduling.
- Manage guest relations, resolving complaints and ensuring prompt and effective solutions.
- Stay informed about industry trends and best practices in luxury hospitality.
- Foster a positive work environment that encourages teamwork and professional development.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a Director-level role within a luxury property.
- Proven experience in managing multiple hotel departments, including Front Office, Housekeeping, and Guest Services.
- Strong understanding of hotel operations, including revenue management, budgeting, and financial reporting.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and other hotel operations software.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong problem-solving and decision-making abilities.
- Demonstrated ability to drive exceptional guest experiences.
This executive role offers a competitive salary, attractive bonus potential, comprehensive benefits package, and the opportunity to lead operations at one of Las Vegas's premier destinations.