87 Houghton Mifflin Harcourt jobs in the United States

Join our team as a Solutions Architect for Education Technology with Amazon Web Services (AWS) . If you are passionate about leveraging innovative cloud solutions to solve technical challenges, we want to hear from you!

Are you skilled at helping teams understand application architectures and integration methodologies? Do you have leadership abilities to drive projects towards success? As a Solutions Architect at AWS, you will have the chance to use cutting-edge cloud technologies to assist customers and our network of system integrators and solution providers.

Your responsibilities will include:

• Owning technical engagements and ensuring successful implementation projects.
• Defining implementation architectures and responding to RFPs.
• Building deep expertise in AWS technologies and understanding application development on the AWS platform.
• Acting as a subject matter expert on application and service security.

As part of our team, you will provide exceptional technical design and thought leadership to our customers while collaborating with a talented sales and business development team. You will have the opportunity to learn from and contribute to a community of premier technical minds in the industry.

Key Areas We Value:

• Passion for designing and creating cloud computing architectures.
• Commitment to our values: work hard, have fun, make history.
• Desire for continuous learning and staying informed about industry trends.

Qualifications Required:

• 2+ years of design, implementation, or consulting in applications and infrastructures.
• 4+ years in specific technology domains such as software development, cloud computing, or data & analytics.
• 10+ years in IT development or implementation/consulting within software or Internet industries.

Preferred Qualifications:

• Experience in software development or Internet-related industries.
• History of migrating or transforming legacy solutions to cloud platforms.
• Familiarity with AWS technologies from a dev/ops perspective.

Here at AWS, we embrace diversity and encourage candidates from all backgrounds to apply. We are committed to building an inclusive culture and providing opportunities for professional growth. Our compensation structure reflects market standards and experience levels.

This position is office-based with travel expectations of 25-30%. If you are ready to help advance education technology solutions on the AWS Cloud, apply now!

Description
Would you like to be part of a team focused on transforming education alongside the most prominent companies in Education Technology?
Our EdTech team supports the largest and most impactful Education Technology companies in the world as they strive to transform learning experiences and outcomes through application of emerging technologies. We are looking for an Account Manager to work closely with the AWS Strategic Account Lead to drive growth and innovation with our most strategic EdTech customers. You will be responsible for establishing and fostering relationships, while generating and launching new opportunities across multiple strategic accounts. The ideal candidate demonstrates strong bias for action, customer obsession, and a track record of consistently delivering results. This individual should possess both a sales and technical background that enables them to earn trust at the CXO level, various business stakeholders (Product, Finance, etc.), as well as with software developers, engineers, and IT architects. Come join our team and help us transform the way we learn, teach, and develop the next generation of students and professionals.
Key job responsibilities
* Work in collaboration with the AWS Strategic Account Lead and with a highly matrixed account and partner teams in establishing new customer relationships and uncovering new opportunities
* Develop and execute against a comprehensive account plan.
* Create & articulate compelling value propositions around AWS services.
* Accelerate customer adoption of new AWS services and workload migrations
* Maintain a robust and hygienic sales pipeline.
* Work with partners to extend reach & drive adoption.
* Ensure customer satisfaction
* Willing to travel 25%+ to customer locations across the U.S. and occasionally internationally.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience
- Bachelor's degree or equivalent
Preferred Qualifications
- Experience with sales CRM tools such as Salesforce or similar software
- Experience in full sales cycle, technology sales, sales engineering/consulting or equivalent business development
- Experience in technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Would you like to be part of a team focused on transforming education alongside the most prominent companies in Education Technology?
Our EdTech team supports the largest and most impactful Education Technology companies in the world as they strive to transform learning experiences and outcomes through application of emerging technologies. We are looking for an Account Manager to work closely with the AWS Strategic Account Lead to drive growth and innovation with our most strategic EdTech customers. You will be responsible for establishing and fostering relationships, while generating and launching new opportunities across multiple strategic accounts. The ideal candidate demonstrates strong bias for action, customer obsession, and a track record of consistently delivering results. This individual should possess both a sales and technical background that enables them to earn trust at the CXO level, various business stakeholders (Product, Finance, etc.), as well as with software developers, engineers, and IT architects. Come join our team and help us transform the way we learn, teach, and develop the next generation of students and professionals.
Key job responsibilities
* Work in collaboration with the AWS Strategic Account Lead and with a highly matrixed account and partner teams in establishing new customer relationships and uncovering new opportunities
* Develop and execute against a comprehensive account plan.
* Create & articulate compelling value propositions around AWS services.
* Accelerate customer adoption of new AWS services and workload migrations
* Maintain a robust and hygienic sales pipeline.
* Work with partners to extend reach & drive adoption.
* Ensure customer satisfaction
* Willing to travel 25%+ to customer locations across the U.S. and occasionally internationally.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience
- Bachelor's degree or equivalent
Preferred Qualifications
- Experience with sales CRM tools such as Salesforce or similar software
- Experience in full sales cycle, technology sales, sales engineering/consulting or equivalent business development
- Experience in technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Would you like to be part of a team focused on transforming education alongside the most prominent companies in Education Technology?
Our EdTech team supports the largest and most impactful Education Technology companies in the world as they strive to transform learning experiences and outcomes through application of emerging technologies. We are looking for an Account Manager to work closely with the AWS Strategic Account Lead to drive growth and innovation with our most strategic EdTech customers. You will be responsible for establishing and fostering relationships, while generating and launching new opportunities across multiple strategic accounts. The ideal candidate demonstrates strong bias for action, customer obsession, and a track record of consistently delivering results. This individual should possess both a sales and technical background that enables them to earn trust at the CXO level, various business stakeholders (Product, Finance, etc.), as well as with software developers, engineers, and IT architects. Come join our team and help us transform the way we learn, teach, and develop the next generation of students and professionals.
Key job responsibilities
* Work in collaboration with the AWS Strategic Account Lead and with a highly matrixed account and partner teams in establishing new customer relationships and uncovering new opportunities
* Develop and execute against a comprehensive account plan.
* Create & articulate compelling value propositions around AWS services.
* Accelerate customer adoption of new AWS services and workload migrations
* Maintain a robust and hygienic sales pipeline.
* Work with partners to extend reach & drive adoption.
* Ensure customer satisfaction
* Willing to travel 25%+ to customer locations across the U.S. and occasionally internationally.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience
- Bachelor's degree or equivalent
Preferred Qualifications
- Experience with sales CRM tools such as Salesforce or similar software
- Experience in full sales cycle, technology sales, sales engineering/consulting or equivalent business development
- Experience in technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Our client is seeking a highly skilled and innovative Senior Education Technology Integration Specialist to join their team in Los Angeles, California, US . This hybrid role will involve a combination of on-site collaboration and remote work, focusing on the strategic implementation and effective utilization of educational technologies within academic institutions. You will work closely with educators, administrators, and IT staff to design, deploy, and support technology solutions that enhance teaching and learning experiences. The ideal candidate will have a strong understanding of pedagogical principles, current educational technologies, and best practices for technology integration in diverse learning environments.

Responsibilities:

• Lead the integration of educational technology tools and platforms into the curriculum and instructional practices.
• Provide professional development and training to educators on the effective use of various edtech tools.
• Collaborate with faculty and staff to identify technology needs and develop customized solutions.
• Design and deliver engaging workshops and training sessions, both in-person and virtually.
• Evaluate new educational technologies for their potential to improve learning outcomes and operational efficiency.
• Develop technical documentation, user guides, and support resources for edtech tools.
• Troubleshoot and resolve technical issues related to educational technology platforms and devices.
• Stay abreast of emerging trends and best practices in educational technology and digital learning.
• Support the implementation and management of Learning Management Systems (LMS) and other core educational platforms.
• Conduct needs assessments and gather feedback to inform technology strategy and professional development planning.
• Facilitate collaboration among stakeholders to foster a culture of innovation in educational technology.
• Contribute to the development and implementation of institutional policies and procedures related to educational technology.
• Assist in the procurement and deployment of educational hardware and software.
• Champion the effective and ethical use of technology in education.

Qualifications:

• Master's degree in Education, Instructional Design, Educational Technology, or a related field.
• Minimum of 5 years of experience in educational technology integration, instructional design, or a similar role within an educational institution.
• Deep understanding of pedagogical principles and how technology can support effective teaching and learning.
• Proven experience with Learning Management Systems (e.g., Canvas, Blackboard, Moodle) and a variety of edtech tools (e.g., G Suite for Education, Microsoft 365 Education, interactive whiteboards, online assessment tools).
• Experience designing and delivering professional development for educators.
• Excellent communication, presentation, and interpersonal skills.
• Strong project management and organizational abilities.
• Ability to work independently and collaboratively in a hybrid work environment.
• Familiarity with educational standards and frameworks for technology integration.
• Experience in troubleshooting technical issues related to software and hardware in an educational context.

This is an exciting opportunity for a passionate educator and technologist to make a significant impact on learning environments. Our client offers a competitive salary, benefits, and a supportive professional development environment.

Our client, a leading institution dedicated to advancing online learning, is seeking a highly skilled and experienced Remote Senior Instructional Designer to enhance their higher education technology initiatives. This position is fully remote, allowing you to contribute to innovative educational experiences from anywhere. You will be responsible for designing, developing, and implementing engaging and effective online courses and learning materials that align with pedagogical best practices and institutional goals.

Your role will involve collaborating closely with faculty, subject matter experts, and multimedia developers to translate complex academic content into interactive and accessible digital learning environments. This includes leveraging a variety of educational technologies, learning management systems (LMS), and multimedia tools to create dynamic learning modules, assessments, and activities. You will provide expert guidance on instructional design principles, learning theories, and current trends in educational technology. Developing course outlines, storyboards, facilitator guides, and student-facing content will be core to your responsibilities. Furthermore, you will play a crucial role in evaluating the effectiveness of online courses, gathering feedback, and making data-driven improvements to enhance learner outcomes. This is an exceptional opportunity to shape the future of online education and make a significant impact on student success in a flexible, remote setting.

Key Responsibilities:

• Design and develop engaging, high-quality online courses and learning modules for higher education.
• Collaborate with faculty and subject matter experts to define learning objectives and content.
• Create course outlines, storyboards, learning activities, and assessments.
• Integrate multimedia elements, interactive content, and emerging technologies into course design.
• Utilize learning management systems (e.g., Canvas, Blackboard, Moodle) effectively.
• Apply principles of adult learning theory and instructional design to create effective learning experiences.
• Ensure accessibility (e.g., WCAG compliance) and inclusivity in all learning materials.
• Develop and implement strategies for evaluating course effectiveness and learner engagement.
• Provide training and support to faculty on best practices for online teaching and course design.
• Stay current with advancements in instructional design, educational technology, and online pedagogy.
• Manage multiple course development projects simultaneously in a remote environment.
• Contribute to the development of institutional standards and guidelines for online learning.

Qualifications:

• Master's degree in Instructional Design, Educational Technology, Curriculum Development, or a related field.
• Minimum of 5 years of experience in instructional design, with a focus on higher education and online learning.
• Proven experience designing courses for various LMS platforms.
• Strong understanding of adult learning theories, pedagogical approaches, and curriculum design.
• Proficiency with multimedia development tools (e.g., Articulate Storyline, Adobe Captivate) and video editing software.
• Excellent project management, organizational, and communication skills.
• Ability to work independently, manage priorities, and meet deadlines in a remote setting.
• Experience with accessibility standards (e.g., WCAG) and implementation.
• Demonstrated ability to collaborate effectively with diverse stakeholders, including faculty and technical teams.
• Portfolio showcasing successful online course design projects is required.

This role offers a competitive salary, excellent benefits, and the unique opportunity to work remotely while driving innovation in higher education.

Overview

At Houston Methodist, the Application Analyst position is responsible for intermediate level support and configuration of assigned applications. The position entails assisting, training and supporting customers with the operation and administration of systems. The Application Analyst position troubleshoots issues and works with vendors on issue resolution and partners with customers to increase understanding of available tools to enhance operational efficiencies. Responsibilities for this position may include creating, documentation and assisting other IT groups and teams with issues and problems. The Application Analyst position ensures the services provided contribute to the successful accomplishment of department and organizational goals. This position possesses intermediate technical expertise to support specific healthcare applications and will cross train to become proficient in multiple applications. The Application Analyst position applies skills in line with Houston Methodist values and goals, to assure the efficient, effective and consistent delivery of high-quality IT services.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional.

• Establishes and maintains effective working relationship with clients. Shares acquired skills with team members through documentation and training.

• Assists, trains and supports customers with the operation and administration of systems.

SERVICE ESSENTIAL FUNCTIONS

• Debugs, programs and tests systems and applications. Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs.

• Utilizes working knowledge of assigned applications to effectively complete assigned tasks. Applies workflow to and from clinical and business applications.

• Effectively leads and facilitates meetings. Develops meeting objectives, agendas and action items.

• Supports and installs software applications, including on call support.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Provides high quality technical support for assigned application(s). Creates custom solutions or configuration options to solve operational or workflow issues.

• Leads medium to large scale projects utilizing Houston Methodist project guidelines including budget adherence.

FINANCE ESSENTIAL FUNCTIONS

• Establishes responsible deadlines and personal work plans and manages time effectively. Accurately completes and submits assigned work and status reports according to project timelines and expectations.

• Prioritizes issue resolution, work requests and tasks effectively.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Anticipates client needs and communicates to department leadership for solution development.

• Resolves problems of moderate to advanced complexity using strong analytical and logic skills. Generates innovative solutions in partnership with customers, vendors cross and functional IT teams.

• Seeks out opportunities to cross train and become proficient in multiple applications.

• Participates in professional development. Completes Individual Development Plan (IDP).

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION

• Bachelor's degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified IT professional or an additional four years' experience in addition to the experience listed below in lieu of degree or licensed clinical or certified IT professional experience

WORK EXPERIENCE

• Three years experience in IT or clinical or business workflow

• Experience supporting clinical, ancillary or business environments

License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Understanding of business processes and requirements as related to the assigned (clinical or business) environment

• Ability to support large scale clinical and ancillary systems

• Familiar with current database and operating systems as required for assigned applications

• Technical skills to support multiple applications

• Intermediate level competency in multiple applications or areas of clinical workflow

• Demonstrated project management skills

• Ability to problem solve and generate innovative solutions in conjunction with customers, vendors, and Information Technology

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Company Profile

Houston Methodist Academic Institute (formerly the Houston Methodist Research Institute) was formed in 2004 to rapidly and efficiently translate discoveries made in the laboratory and the clinic into new diagnostics, therapies, and treatments. The research institute was created to provide the infrastructure and support for these endeavors, and to house the technology and resources needed to make innovative breakthroughs in important areas of human disease. A 540,000 square foot building dedicated to research and clinical trials, the academic institute houses over 2,047 credentialed researchers conducting 1,470 ongoing clinical protocols.

Implementation Specialist, Nursing Health Education
Would you like to join a forward-thinking organization that values creativity and excellence?
Does working on cutting edge projects in a collaborative environment excite you?
About our Team
As a global leader in nursing and health education, we prepare Nurses and Allied Health professionals for successful careers. We provide world-class content, innovative learning tools and analytics that improve educational outcomes and help prepare students for the future. We build solid relationships with our customers to understand their needs and provide solutions that deliver successful results.
About the Role
The Implementation Specialist (IS) works with Program Solution accounts to outline plans for integrating Nursing & Health Education products into their programs. This role identifies key milestones and builds the implementation process into a timeline. The IS collaborates with internal teams and the sales department to deploy resources effectively. Working directly with customers and internal teams, they ensure process timelines and deliverables are met. The Implementation Specialist reports on all projects in progress and provides timely updates to managers and teams. The goal is to leave the customer confidently using Elsevier's digital products and create an ongoing training plan for new faculty. This role transitions the implementation plan to the Enterprise Customer Success Manager for post-implementation support.
Responsibilities
+ Creating training plans for Program Solution customers.
+ Setting implementation schedule and timeline to fit account calendar.
+ Tracking and maintaining team deadlines for implementation.
+ Collaborating with internal partners to establish curriculum needs and deploy resources for successful program launch of Elsevier Digital products.
+ Building account product usage tools to establish a framework of Elsevier digital products and their use within the curriculum.
+ Identifying "at-risk" customers and collaborating to give insight into action plans.
+ Implementing the plan for the Program Solution accounts that will establish client accountability for a product optimization plan. Preparing for hand-off to the Enterprise Customer Success Manager.
+ Managing curriculum solution process, tracking to completion.
Requirements
+ Bachelor's degree or equivalent experience
+ 1-2 years of experience in roles such as Sales, Project Coordination, Customer Success, or Customer Service
+ Background in Nursing Education is a plus
+ Demonstrate ability to work autonomously with advanced skills in self-learning, prioritization, organization, and time management
+ Have effective interpersonal and leadership skills with a proven track record of success
+ Possess excellent collaborative skills and ability to work well within a team
+ Be able to communicate effectively via phone, email, webinar, and in person
+ Have experience with Excel, Microsoft Project, or Trello is a plus
+ Be able to consistently meet deadlines
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. WE offer flexible to help you fit everything in and work when you are the most productive
Working for you
At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
+ Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
+ Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
+ Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
+ Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
+ Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
+ Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
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EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

At Houston Methodist, the Application Analyst position is responsible for intermediate level support and configuration of assigned applications. The position entails assisting, training and supporting customers with the operation and administration of systems. The Application Analyst position troubleshoots issues and works with vendors on issue resolution and partners with customers to increase understanding of available tools to enhance operational efficiencies. Responsibilities for this position may include creating, documentation and assisting other IT groups and teams with issues and problems. The Application Analyst position ensures the services provided contribute to the successful accomplishment of department and organizational goals. This position possesses intermediate technical expertise to support specific healthcare applications and will cross train to become proficient in multiple applications. The Application Analyst position applies skills in line with Houston Methodist values and goals, to assure the efficient, effective and consistent delivery of high-quality IT services.
**PEOPLE ESSENTIAL FUNCTIONS**
+ Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional.
+ Establishes and maintains effective working relationship with clients. Shares acquired skills with team members through documentation and training.
+ Assists, trains and supports customers with the operation and administration of systems.
**SERVICE ESSENTIAL FUNCTIONS**
+ Debugs, programs and tests systems and applications. Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs.
+ Utilizes working knowledge of assigned applications to effectively complete assigned tasks. Applies workflow to and from clinical and business applications.
+ Effectively leads and facilitates meetings. Develops meeting objectives, agendas and action items.
+ Supports and installs software applications, including on call support.
**QUALITY/SAFETY ESSENTIAL FUNCTIONS**
+ Provides high quality technical support for assigned application(s). Creates custom solutions or configuration options to solve operational or workflow issues.
+ Leads medium to large scale projects utilizing Houston Methodist project guidelines including budget adherence.
**FINANCE ESSENTIAL FUNCTIONS**
+ Establishes responsible deadlines and personal work plans and manages time effectively. Accurately completes and submits assigned work and status reports according to project timelines and expectations.
+ Prioritizes issue resolution, work requests and tasks effectively.
**GROWTH/INNOVATION ESSENTIAL FUNCTIONS**
+ Anticipates client needs and communicates to department leadership for solution development.
+ Resolves problems of moderate to advanced complexity using strong analytical and logic skills. Generates innovative solutions in partnership with customers, vendors cross and functional IT teams.
+ Seeks out opportunities to cross train and become proficient in multiple applications.
+ Participates in professional development. Completes Individual Development Plan (IDP).
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
**EDUCATION**
+ Bachelor's degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified IT professional or an additional four years' experience in addition to the experience listed below in lieu of degree or licensed clinical or certified IT professional experience
**WORK EXPERIENCE**
+ Three years experience in IT or clinical or business workflow
+ Experience supporting clinical, ancillary or business environments
**LICENSES AND CERTIFICATIONS - REQUIRED**
+ N/A
**KNOWLEDGE, SKILLS, AND ABILITIES**
+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
+ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
+ Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
+ Understanding of business processes and requirements as related to the assigned (clinical or business) environment
+ Ability to support large scale clinical and ancillary systems
+ Familiar with current database and operating systems as required for assigned applications
+ Technical skills to support multiple applications
+ Intermediate level competency in multiple applications or areas of clinical workflow
+ Demonstrated project management skills
+ Ability to problem solve and generate innovative solutions in conjunction with customers, vendors, and Information Technology
**SUPPLEMENTAL REQUIREMENTS**
**WORK ATTIRE**
+ Uniform No
+ Scrubs No
+ Business professional Yes
+ Other (department approved) No
**ON-CALL***
_*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._
+ On Call* Yes
**TRAVEL***
_**Travel specifications may vary by department**_
+ May require travel within the Houston Metropolitan area Yes
+ May require travel outside Houston Metropolitan area Yes
**Company Profile:**
Houston Methodist Academic Institute oversees the Education Institute and Research Institute, including 772 faculty and 56,250 learners. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care.
Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports more than 1,000 trainees in residence for medical, nursing, allied health and research education programs.
Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports more than 1,387 clinical research protocols and $70.3 million in extramurally funded translational research programs.
Houston Methodist is an Equal Opportunity Employer.