532 Housing Specialist Ii jobs in the United States

Job Description

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

PAY RATE: $24.86 - $26.17 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Housing Specialist II is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist II, provides experience-based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed; able to lead these efforts as required.

DUTIES AND RESPONSIBILITIES

• Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.
• Creates and maintains a housing database linking tenants to apartments
• Communicates with landlords and familiarize them with the program and the unique needs of participants
• Conducts habitability and lead-based paint inspections of housing options as needed
• Works directly (One on One) with landlords on behalf of clients and program
• Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed
• Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction
• As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
• Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
• Coordinates follow-up services with case management team
• Additional duties as assigned
• Other duties as required

ESSENTIAL DUTIES:

• Identifies and locates housing options suitable for homeless program participants.
  • Creates and maintains a housing database linking tenants to apartments
  • Communicates with landlords and familiarize them with the program
  • Works one-on-one with landlords to help clients, and represent program
• Develops Support system for clients to achieve and keep permanent housing, involving landlords and services available in the community.
• Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needs
• Participates in Community engagement and outreach efforts
• Other duties as required and may be subject to change

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:

• Bachelor’s Degree in Social Services or related discipline, Or
• Equivalent combination of education and work experience (four years)

EXPERIENCE:

• Two years of general experience in case management, including helping homeless individuals navigate Los Angeles’ affordable and subsidized housing system.

PREFERRED QUALIFICATIONS:

• Bilingual (Spanish)
• HMIS (homeless database)

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

PAY RATE: $24.86 - $26.17 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Housing Specialist II is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist II, provides experience-based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed; able to lead these efforts as required.

DUTIES AND RESPONSIBILITIES

• Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.
  • Creates and maintains a housing database linking tenants to apartments
  • Communicates with landlords and familiarize them with the program and the unique needs of participants
  • Conducts habitability and lead-based paint inspections of housing options as needed
  • Works directly (One on One) with landlords on behalf of clients and program
• Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed
• Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction
• As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
  • Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
  • Coordinates follow-up services with case management team
• Additional duties as assigned

ESSENTIAL DUTIES:

• Identifies and locates housing options suitable for homeless program participants.
  • Creates and maintains a housing database linking tenants to apartments
  • Communicates with landlords and familiarize them with the program
  • Works one-on-one with landlords to help clients, and represent program
• Develops Support system for clients to achieve and keep permanent housing, involving landlords and services available in the community.
• Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needs
• Participates in Community engagement and outreach efforts
• Other duties as required and may be subject to change

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Current TB screening and Immunization Records
• Copy of Current Professional License (if applicable)
• Current BLS Certification
• Valid Real Driver’s License or current US Passport
• Completion of all required trainings

EDUCATION:

• Bachelor’s Degree in Social Services or related discipline Or Equivalent combination of education and work experience (four years)

• Within 15 days of hire attend Basic Life Support (BLS) certification

EXPERIENCE:

• Two years of general experience in case management, including helping homeless individuals navigate Los Angeles’ affordable and subsidized housing system.

PREFERRED QUALIFICATIONS:

• Bilingual (Spanish)
• HMIS (homeless database)

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

PAY RATE: $24.86 - $26.17 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Housing Specialist II is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist II, provides experience-based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed; able to lead these efforts as required.

DUTIES AND RESPONSIBILITIES

• Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.
• Creates and maintains a housing database linking tenants to apartments
• Communicates with landlords and familiarize them with the program and the unique needs of participants
• Conducts habitability and lead-based paint inspections of housing options as needed
• Works directly (One on One) with landlords on behalf of clients and program
• Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed
• Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction
• As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
• Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
• Coordinates follow-up services with case management team
• Additional duties as assigned
• Other duties as required

ESSENTIAL DUTIES:

• Identifies and locates housing options suitable for homeless program participants.
  • Creates and maintains a housing database linking tenants to apartments
  • Communicates with landlords and familiarize them with the program
  • Works one-on-one with landlords to help clients, and represent program
• Develops Support system for clients to achieve and keep permanent housing, involving landlords and services available in the community.
• Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needs
• Participates in Community engagement and outreach efforts
• Other duties as required and may be subject to change

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:

• Bachelor’s Degree in Social Services or related discipline, Or
• Equivalent combination of education and work experience (four years)

EXPERIENCE:

• Two years of general experience in case management, including helping homeless individuals navigate Los Angeles’ affordable and subsidized housing system.

PREFERRED QUALIFICATIONS:

• Bilingual (Spanish)
• HMIS (homeless database)

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

PAY RATE: $24.86 - $26.17 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Housing Specialist II is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist II, provides experience-based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed; able to lead these efforts as required.

DUTIES AND RESPONSIBILITIES

• Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.
  • Creates and maintains a housing database linking tenants to apartments
  • Communicates with landlords and familiarize them with the program and the unique needs of participants
  • Conducts habitability and lead-based paint inspections of housing options as needed
  • Works directly (One on One) with landlords on behalf of clients and program
• Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed
• Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction
• As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
  • Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
  • Coordinates follow-up services with case management team
• Additional duties as assigned

ESSENTIAL DUTIES:

• Identifies and locates housing options suitable for homeless program participants.
  • Creates and maintains a housing database linking tenants to apartments
  • Communicates with landlords and familiarize them with the program
  • Works one-on-one with landlords to help clients, and represent program
• Develops Support system for clients to achieve and keep permanent housing, involving landlords and services available in the community.
• Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needs
• Participates in Community engagement and outreach efforts
• Other duties as required and may be subject to change

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Current TB screening and Immunization Records
• Copy of Current Professional License (if applicable)
• Current BLS Certification
• Valid Real Driver’s License or current US Passport
• Completion of all required trainings

EDUCATION:

• Bachelor’s Degree in Social Services or related discipline Or Equivalent combination of education and work experience (four years)

• Within 15 days of hire attend Basic Life Support (BLS) certification

EXPERIENCE:

• Two years of general experience in case management, including helping homeless individuals navigate Los Angeles’ affordable and subsidized housing system.

PREFERRED QUALIFICATIONS:

• Bilingual (Spanish)
• HMIS (homeless database)

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

PAY RATE: $24.86 - $26.17 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Housing Specialist II is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist II, provides experience-based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed; able to lead these efforts as required.

DUTIES AND RESPONSIBILITIES

• Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.
  • Creates and maintains a housing database linking tenants to apartments
  • Communicates with landlords and familiarize them with the program and the unique needs of participants
  • Conducts habitability and lead-based paint inspections of housing options as needed
  • Works directly (One on One) with landlords on behalf of clients and program
• Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed
• Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction
• As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
  • Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
  • Coordinates follow-up services with case management team
• Additional duties as assigned

ESSENTIAL DUTIES:

• Identifies and locates housing options suitable for homeless program participants.
  • Creates and maintains a housing database linking tenants to apartments
  • Communicates with landlords and familiarize them with the program
  • Works one-on-one with landlords to help clients, and represent program
• Develops Support system for clients to achieve and keep permanent housing, involving landlords and services available in the community.
• Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needs
• Participates in Community engagement and outreach efforts
• Other duties as required and may be subject to change

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Current TB screening and Immunization Records
• Copy of Current Professional License (if applicable)
• Current BLS Certification
• Valid Driver’s license
• Completion of all required trainings

EDUCATION:

• Bachelor’s Degree in Social Services or related discipline Or Equivalent combination of education and work experience (four years)

• Within 15 days of hire attend Basic Life Support (BLS) certification

EXPERIENCE:

• Two years of general experience in case management, including helping homeless individuals navigate Los Angeles’ affordable and subsidized housing system.

PREFERRED QUALIFICATIONS:

• Bilingual (Spanish)
• HMIS (homeless database)

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

PAY RATE: $24.86 - $26.17 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Housing Specialist II is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist II, provides experience-based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed; able to lead these efforts as required.

DUTIES AND RESPONSIBILITIES

• Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.
• Creates and maintains a housing database linking tenants to apartments
• Communicates with landlords and familiarize them with the program and the unique needs of participants
• Conducts habitability and lead-based paint inspections of housing options as needed
• Works directly (One on One) with landlords on behalf of clients and program
• Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed
• Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction
• As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
• Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan
• Coordinates follow-up services with case management team
• Additional duties as assigned
• Other duties as required

ESSENTIAL DUTIES:

• Identifies and locates housing options suitable for homeless program participants.
  • Creates and maintains a housing database linking tenants to apartments
  • Communicates with landlords and familiarize them with the program
  • Works one-on-one with landlords to help clients, and represent program
• Develops Support system for clients to achieve and keep permanent housing, involving landlords and services available in the community.
• Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needs
• Participates in Community engagement and outreach efforts
• Other duties as required and may be subject to change

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:

• Bachelor’s Degree in Social Services or related discipline, Or
• Equivalent combination of education and work experience (four years)

EXPERIENCE:

• Two years of general experience in case management, including helping homeless individuals navigate Los Angeles’ affordable and subsidized housing system.

PREFERRED QUALIFICATIONS:

• Bilingual (Spanish)
• HMIS (homeless database)

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

What You'll Do:

• Assess eligibility for housing assistance programs with accuracy and compassion
• Conduct housing inspections to ensure safe and quality living conditions
• Deliver outstanding customer service to clients and community partners
• Perform data entry and maintain records using systems like HMIS

We're seeking enthusiastic, service-oriented professionals who are:

• Driven by purpose and committed to helping individuals and families in need
• Experienced -with at least two years in housing services, social work, or state/federal program eligibility
• Tech-savvy , especially with systems like the Homeless Management Information System (HMIS)
• Natural communicators who build trust and rapport with ease
• Detail-oriented and organized, with a strong sense of accountability

TAP Benefits: the Team! To find out more about t he Housing Authority of the County of Riverside , please visit:
Conduct initial, annual, special and vacated unit inspections for the Section 8 and related assisted housing programs; ensure proper condition of units including compliance with HUD decent, safe and sanitary conditions; develop service quality improvement initiatives for both contract and private facilities; implement and monitor outcomes.

• Advise and assist property owners and tenants of unit maintenance needs identified from inspections or complaints; conduct follow up inspections of completed work and repairs; conduct site visits with contracted vendors for quality control, provide technical consultation and make recommendations as needed.

• Conduct damage and move out inspections; investigate claims regarding violations of housing quality standards; counsel tenants on good housekeeping practices.

• Mediate between the tenant and property owner; determine liabilities and charges for tenants and owners during vacated unit inspections; process damage claims; liaison between the Department of Mental Health and state licensed board and care facilities; troubleshoot and assist in resolving issues.

• Prepare leases and agreements between tenants and property owners; negotiate rent agreements with property owners; calculate tenant's rent; collect delinquent overpayments from tenants or property owners.

• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints; participate in State Community Care Licensing (CCL) orientation to provide information to operators and administrators interested in establishing new facilities.

• Perform a variety of duties involved in the determination of applicants' eligibility and tenants' continual eligibility for assisted housing programs.

• Prepare reports on inspections and related matters.EXPERIENCE AND TRAINING GUIDELINES: Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: Two years full time work experience equivalent to Housing Specialist I duties and responsibilities or two years of full-time work experience in the care and supervision as defined by State CCL contracted supportive services, or Section 8 and related assisted housing programs.

Training: Equivalent to the completion of twelfth grade supplemented by additional course work in social science or a related field. (Graduation from an accredited college or university with a bachelor's degree may substitute for one year of program eligibility experience.)

Knowledge of: Section 8 and related assisted housing programs, policies and procedures or State CCL regulations, policies and procedures; pertinent federal, state and local laws, codes and regulations; operations, services and activities in providing housing assistance to low-income persons under the Section 8 and related assisted housing programs.

Ability to: Perform housing inspections, determine needed repairs and estimate cost of repairs; investigate complaints and recommend corrective action necessary to resolve complaints; identify and respond to program participants and public issues and concerns; work effectively with people from a variety of social, economic and racial backgrounds; work independently in the absence of supervisor.Other Requirements :
Possession of a valid California Driver's License is required.

Application Deadline

Applications will be reviewed in the order in which they are received. Based on the number of applications received, this posting may close without notice. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.

What's Next

This recruitment is open to all applicants.Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

Based on the number of applications received, this posting may close or be extended without notice. Qualified applicants may be considered for future vacancies throughout the County.

Upload a current resume, including month/year with experience details for each position.

General Information
For specific questions regarding this position, please contact Daniel Kimbrough at .

• Analyzes operational practices and system functional areas to determine information systems needs and integration alternatives that lead to operational efficiencies.
• Works with department/business managers to evaluate current and anticipated Information Technology requirements.
• Provide innovation alternatives and roadmap for the implementation of operational improvements which may include but are not limited to implementations, system transitions, training and data migration.
• Promotes efficient, cost effective uses of advanced technologies and manages the migration to next-generation technologies.
• Provides leadership to functional super users and external resources to ensure best-practices in the proper administration of functional set ups, change management processes and security practices.
• Provides technical support for housing management systems, including troubleshooting and resolving system issues.
• Coordinates the development, implementation and administration of a technical training program for business users.
• Responsible for leading project teams to define user requirements, feasibility analysis, design, program specifications, testing, and implementation of ERP and Housing/Real Estate applications or infrastructure including overseeing support received from external resources to ensure resolution of outstanding issues and questions.
• Develops, maintains and standardizes processes, documents best practices and provides knowledge sharing throughout the Department and the Authority.
• Assists in the configuration, maintenance, and enhancement of Yardi Voyager PHA, RentCafe, and related applications.
• Supports mobile applications such as Mobile Property Inspections and Mobile Work Order Management.
• Designs and generates reports using Microsoft SQL Server Reporting Services (SSRS).
• Collaborates with cross-functional teams to ensure system compliance and alignment with housing program requirements.
• Trains staff on system usage and best practices.
• Performs other related duties as required.

• Knowledge of integration practices for multi-platform systems covering front-line and back office operations. Knowledge of integration technologies to aggregate cloud-based and on premise applications.
• Knowledge of project management and system integration techniques. Working knowledge of government processes and procedures.
• Knowledge of Section 8 and Public Housing programs, policies, and procedures.
• Ability to prepare, analyze, verify, evaluate, interpret, and assemble data related to user practices of multi-platform systems.
• Ability to establish and maintain effective professional working relationships with management, user departments, department staff, vendors, and other agencies in a timely and customer service oriented manner.
• Proficiency in Yardi Voyager PHA, including RentCafe and related modules.
• Expertise in Microsoft SQL Server 2019 or later, including database design and optimization.
• Strong skills in Microsoft SQL Server Reporting Services (SSRS) for creating custom reports.
• Understanding of system integration and data migration processes.

• HACLA will provide up to 100% of the CalPERS medical premium rate for Los Angeles, San Bernardino & Ventura Counties Kaiser rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
• HACLA will provide 100% of basic Dental HMO rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
• HACLA will provide 100% basic Vision coverage for employee only, employee + one dependent, and employee + multiple dependents as applicable
• 250 OPT OUT payment is available for employees with a qualifying health plan outside of the employer network.
• Employees have the option to choose additional optional insurance such as Dental PPO, Custom Vision, additional medical coverage, and voluntary additional life insurance.

• HACLA will provide 100% of STD/LTD/Mandatory Life premiums for all eligible employees to maintain the IRS 125 Plan

• HACLAretirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years.
  • For Classic members, the pension formula is 2.7% at 55 with members contributing 8% of their wages towards their retirement.
  • For PEPRA members, the pension formula is 2% at 62, with members contributing 7.75% of their wages towards their retirement.
  • CalPERS will make the determination regarding the type of membership for which the eligible employee will qualify.

• Annual leave accruals vary, depending upon the type of job/position (membership in employee organizational group) and years of service. Length of service increases accrual rates by employee organizational group when service requirements are met.
• Newly Hired Annual Accruals:
  • At-Will/Non-Represented accrual per pay period 5.23 hours (17 days annually)
  • Council of Housing Professionals-Management accrual per pay period 4.15 hours (14 days annually)
  • Council of Housing Professionals-Administration accrual per pay period 6.78 hours (22 days annually)
  • Service Employees International Union (Local 721) accrual per pay period 6.78 hours (22 days annually)
  • Los Angeles County Building and Construction Trades Council accrual per pay period 5.23 hours (17 days annually)
  • American Federation of State, County and Municipal Employees accrual per pay period 6.78 hours (22 days annually)
• 14 Observed Holidays:
  • New Year's Eve; New Years Day; Martin Luther King Jr's Birthday; President's Day; Cesar Chavez Day; Memorial Day; Juneteenth; Independence Day; Labor Day; Veteran's Day; Thanksgiving Day; Day After Thanksgiving; Christmas Eve, and Christmas Day.
• 12 Floating Holiday hours annually
• Opportunity to earn up to 160 hours of Paid Time Off (PTO) for eligible exempt employees as comp time per calendar year. Employees may cash out up to 160 hours of accrued and unused PTO annually.

• Pre-Tax Deferred Compensation 457 Plan
• Group term life insurance
• Flexible Spending Account Options
• Tuition Reimbursement Program
• Employee Assistance Program
• Flexible Work Schedules
• Partial Telework Program

• Kaiser Medical Insurance - 50% employer covered medical through Kaiser Permanente if working 30 hours or more per week.
• Paid Sick Time - At least 40 hours or 5 days of sick leave after 90 days of employment.
• Eligible casual employees may enter as Classifc or PEPRA members if qualifying requirements are met.
• Per-Diem employees are not eligible for the Public Employee Retirement System (PERS).

• High School Diploma or Equivalent
• Certificate
• 2-Year College Degree
• Bachelor's Degree
• Master's Degree

• Less than 1 year
• More than 1 year but less than 2 years
• More than 2 years but less than 3 years
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• More than 6 years but less than 7 years
• More than 7 years but less than 8 years
• More than 8 years

• Less than 1 year
• More than 1 year but less than 2 years
• More than 2 years but less than 3 years
• More than 3 years but less than 4 years
• More than 4 years but less than 5 years
• More than 5 years but less than 6 years
• More than 6 years but less than 7 years
• More than 7 years but less than 8 years
• More than 8 years

• Less than 1 year
• More than 1 year but less than 2 years
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• More than 3 years but less than 4 years
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• More than 8 years

• Less than 1 year
• More than 1 year but less than 2 years
• More than 2 years but less than 3 years
• More than 3 years but less than 4 years
• More than 4 years but less than 5 years
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• More than 7 years but less than 8 years
• More than 8 years

Job Description

ABOUT JFS

For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best.

OUR VALUES

Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time”

Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful

Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience.

SUMMARY

The Social Care Navigator will support individuals in accessing health-related social needs (HRSNs) services under the 1115 Waiver. The role involves helping clients understand and navigate the HRSNs, connect with community resources, and develop care plans tailored to their specific needs. The Social Care Navigator will conduct screenings to identify unmet health-related social needs and connect clients to enhanced HRSN services or to existing community, state, or federal supports. Additionally, the Social Care Navigator will work closely with Health Home Care Coordinators and other JFS staff, to connect current JFS clients to HRSN services and provide education about these services.

RESPONSIBILITIES & DUTIES

A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services.

• Conduct HRSN screenings, eligibility assessments, and develop client-centered Plan of Care to address client needs.
• Assist clients with achieving their goals, in accordance with the Plan of Care.
• Coordinate referrals to HRSN services, Health Homes, and other existing community, state, or federal programs and supports.
• Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices.
• Assist client with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation.
• Monitor and track client progress, ensuring that services are delivered to meet client needs. Provide ongoing support, check in on client outcomes, and adjust Plan of Care as needed.
• Works closely with the interdisciplinary care team, including Health Home Care Coordinators and other JFS staff, to connect clients to HRSN services.
• Conduct research on community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals.
• Build and maintain relationships with community-based organizations, social service agencies, and other relevant stakeholders to ensure access to available resources for clients.
• Assist clients during periods of crisis, ensuring they receive immediate attention and support in accessing necessary services.
• Utilize culturally sensitive and linguistically appropriate strategies to engage and deliver services to clients.
• Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter.
• Effectively utilize electronic systems, including WNYICC documentation platform, HEALTHeLink, PSYCKES, and ePACES.
• Provide education to other members of the Care Coordination Division and other JFS departments on the 1115 Waiver and HRSNs services
• Attend agency and department in-service training and staff meetings as well as any other agency related activities as required.
• Effectively support health home programs on an as needed basis.

QUALIFICATIONS

Education and Experience

• Bachelor's degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing AND
• Two (2) years of experience providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism, or substance abuse, and/or children with SED

OR

• Bachelor's level education or higher in any field with three years of experience working directly with persons with behavioral health diagnoses

OR

• Bachelor's level education or higher in any field and two (2) years of experience as a Health Home care manager serving the SMI or SED population.

Knowledge, Skills, & Abilities

• Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment.
• Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems.
• Bilingual skills desirable. English speaking and writing fluency required.
• Demonstrate basic knowledge of chronic conditions, including chronic mental conditions, HIV/AIDS, and serious mental illness.

Competencies

• Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one.

• Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively.
• Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways
• Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities
• Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity)

• Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines.

WORKING CONDITIONS

• Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services.
• Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$00k.
• Flexible hours including days and some evenings and/or weekends.

PHYSICAL REQUIREMENTS

• Physical activities and efforts required working in an office environment.
• Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents.
• Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person.
• Mobility sufficient to conduct regular duties within a normal office environment and community.

COMPENSATION & BENEFITS

• Competitive salary of 21.00 to 28.00 per hour, commensurate with experience and qualifications.
• Health, Dental, and Vision insurance.
• Accrued Paid Time Off (PTO) of 4+ weeks.
• 401k retirement plan with agency contribution of 4%.
• 13+ observed holidays annually.
• Reduced full-time work week of 35 hours and early close on Fridays.

The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities.

Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.