Customer Service Representative

Posted today
Job Viewed
Job Description
Job Title: Customer Service Representative
Employment Type: Contract to hire (4months)
Pay Rate: $16
Work Set up: On-site
Location: 403 West 4th Street North, Newton, Iowa, 50208, United States
Hours: Office hours are Monday - Friday 8:00am - 5:00pm, (can vary depending on department.)
Job Responsibility:
+ Answer all calls and emails in a timely manner, in adherence to their goals
+ Document Calls
+ Answer Questions
+ Insurance Verification
If you are interested kindly apply and i will schedule you a quick phone interview.
Pay and Benefits
The pay range for this position is $6.00 - 16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Newton,IA.
Application Deadline
This position is anticipated to close on Aug 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative

Posted today
Job Viewed
Job Description
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team in Newton, Iowa. This is a contract-to-hire opportunity with strong potential for full-time employment and career growth. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you!
Key Responsibilities
+ Respond to customer calls and emails promptly and professionally
+ Provide accurate information about products, services, and general inquiries
+ Process orders, route calls, and follow up as needed
+ Review and verify documentation for accuracy
+ Conduct insurance verification and obtain pre-authorizations
+ Navigate multiple EMR systems to access and update patient information
+ Communicate trends and issues to management
+ Contact patients regarding documentation and offer solutions to facilitate service
Qualifications
Must Have:
+ 1+ years of customer service experience (retail, restaurant, CNA, etc.)
+ Proficiency with Microsoft Office
Preferred:
+ Experience in healthcare or medical terminology
+ Call center or inbound call experience
+ Experience in nursing homes or CNA roles
Work Environment
+ 100% onsite in Newton, IA
+ Standard hours: Monday - Friday, 8:00 AM - 5:00 PM
+ Occasional shifts: 10:00 AM - 7:00 PM and rotating weekends (12-hour shifts)
+ Training: 2 weeks (Week 1: orientation and systems training; Week 2: mentored call handling)
Why Join Us?
+ Opportunity to be hired full-time based on performance
+ Career advancement - many leaders started in this role
+ Supportive team environment with hands-on training
Pay and Benefits
The pay range for this position is $16.00 - $6.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Newton,IA.
Pay and Benefits
The pay range for this position is 16.00 - 16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Newton,IA.
Application Deadline
This position is anticipated to close on Sep 4, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative

Posted today
Job Viewed
Job Description
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team in Newton, Iowa. This is a contract-to-hire opportunity with strong potential for full-time employment and career growth. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you!
Key Responsibilities
+ Respond to customer calls and emails promptly and professionally
+ Provide accurate information about products, services, and general inquiries
+ Process orders, route calls, and follow up as needed
+ Review and verify documentation for accuracy
+ Conduct insurance verification and obtain pre-authorizations
+ Navigate multiple EMR systems to access and update patient information
+ Communicate trends and issues to management
+ Contact patients regarding documentation and offer solutions to facilitate service
Qualifications
Must Have:
+ 1+ years of customer service experience (retail, restaurant, CNA, etc.)
+ Proficiency with Microsoft Office
Preferred:
+ Experience in healthcare or medical terminology
+ Call center or inbound call experience
+ Experience in nursing homes or CNA roles
Work Environment
+ 100% onsite in Newton, IA
+ Standard hours: Monday - Friday, 8:00 AM - 5:00 PM
+ Occasional shifts: 10:00 AM - 7:00 PM and rotating weekends (12-hour shifts)
+ Training: 2 weeks (Week 1: orientation and systems training; Week 2: mentored call handling)
Why Join Us?
+ Opportunity to be hired full-time based on performance
+ Career advancement - many leaders started in this role
+ Supportive team environment with hands-on training
Pay and Benefits
The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Newton,IA.
Application Deadline
This position is anticipated to close on Sep 4, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative

Posted today
Job Viewed
Job Description
Location: Newton, Iowa
Job Description
Join a dynamic team dedicated to delivering exceptional service in the healthcare space. As a Customer Service Representative, you'll be the first point of contact for patients and providers-handling inquiries, verifying insurance, and ensuring smooth documentation and order processing.
Key Responsibilities:
+ Respond promptly to calls and emails, meeting service goals and quality standards
+ Provide accurate information about products, services, and retail locations
+ Process orders, route calls appropriately, and follow up as needed
+ Review and verify documentation for accuracy and completeness
+ Conduct insurance verification to determine coverage, co-pays, and deductibles
+ Obtain pre-authorizations and submit physician orders to insurance carriers
+ Navigate multiple EMR systems to retrieve and enter documentation
+ Track authorizations and expiration dates in EMR systems
+ Communicate trends and issues with insurance carriers to management
+ Ensure all insurance carriers are listed in the system; request additions when needed
+ Contact patients when documentation is incomplete and offer solutions to move forward
Skills & Qualifications
Must-Have:
+ 1+ year of customer service experience (retail, hospitality, or similar accepted)
+ Proficiency in Microsoft Office
Preferred:
+ Experience in healthcare or medical support roles
+ Familiarity with inbound call handling
+ Experience in nursing homes or CNA roles with strong medical terminology
Top Skills:
+ Customer Service
+ Call Center Operations
+ Healthcare & Insurance Knowledge
+ Help Desk Support
+ EMR System Navigation
Pay and Benefits
The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Newton,IA.
Application Deadline
This position is anticipated to close on Sep 4, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative

Posted today
Job Viewed
Job Description
+ Answer all calls and emails in a timely manner, in adherence to their goals
+ Document all call information according to standard operating procedures
+ Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
+ Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
+ Review all required documentation to ensure accuracy
+ Accurately process, verify, and/or submit documentation and orders
+ Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
+ Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required
+ Must be able to navigate through multiple online EMR systems to obtain applicable documentation
+ Enter and review all pertinent information in EMR system including authorizations and expiration dates
+ Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies
+ Verify insurance carriers are listed in the company's database system, if not request the new carrier is entered
+ Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.
Additional Skills & Qualifications
+ 1+ years of customer service experience (retail, restaurant are acceptable)
+ Experience with Microsoft Office
Pay and Benefits
The pay range for this position is $16.00 - $6.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Newton,IA.
Pay and Benefits
The pay range for this position is 16.00 - 16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Newton,IA.
Application Deadline
This position is anticipated to close on Sep 2, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative

Posted today
Job Viewed
Job Description
Location: Newton, Iowa
Job Description
Join a dynamic team dedicated to delivering exceptional service in the healthcare space. As a Customer Service Representative, you'll be the first point of contact for patients and providers-handling inquiries, verifying insurance, and ensuring smooth documentation and order processing.
Key Responsibilities:
+ Respond promptly to calls and emails, meeting service goals and quality standards
+ Provide accurate information about products, services, and retail locations
+ Process orders, route calls appropriately, and follow up as needed
+ Review and verify documentation for accuracy and completeness
+ Conduct insurance verification to determine coverage, co-pays, and deductibles
+ Obtain pre-authorizations and submit physician orders to insurance carriers
+ Navigate multiple EMR systems to retrieve and enter documentation
+ Track authorizations and expiration dates in EMR systems
+ Communicate trends and issues with insurance carriers to management
+ Ensure all insurance carriers are listed in the system; request additions when needed
+ Contact patients when documentation is incomplete and offer solutions to move forward
Skills & Qualifications
Must-Have:
+ 1+ year of customer service experience (retail, hospitality, or similar accepted)
+ Proficiency in Microsoft Office
Preferred:
+ Experience in healthcare or medical support roles
+ Familiarity with inbound call handling
+ Experience in nursing homes or CNA roles with strong medical terminology
Top Skills:
+ Customer Service
+ Call Center Operations
+ Healthcare & Insurance Knowledge
+ Help Desk Support
+ EMR System Navigation
Pay and Benefits
The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Newton,IA.
Application Deadline
This position is anticipated to close on Sep 2, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Retail Customer Service Associate
Posted 15 days ago
Job Viewed
Job Description
You will sweep us off our feet if:
You thrive in fast-paced environments
Youre a multi-tasker at heart
You keep member satisfaction as your top priority
You can stand for long periods of time while assisting members quickly and accurately
Youre a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
You will make an impact by:
Maintaining a positive attitude by smiling, greeting and thanking members
Providing exceptional customer service to members across the club as needed, answering any questions they may have
Maintaining a clean, neat, and member-ready area
The member frontline cashier is a great way to start a fulfilling career at Sams Club. Apply now!
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process. What you'll do. Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to facility management.
Provides member service by acknowledging the member and identifying members needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-service technology; processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing registers or self-checkout area; zoning the area; and arranging and organizing merchandise.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at
The hourly wage range for this position is $16.00 to $3.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from 0.35 per hour to 3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications.Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location. 4625 Se Delaware Avenue, Ankeny, IA 50021-000, United States of AmericaBe The First To Know
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Customer Service Associate - Temporary

Posted today
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1655752BR
**Title:** Customer Service Associate - Temporary
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 1204 1ST AVE E,NEWTON,IA,50208
**Full District Office Address:** 1204 1ST AVE E,NEWTON,IA,50208-04001-05942-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 05942-NEWTON IA