What Jobs are available for Hyatt Hotels in the United States?

• Develop and implement comprehensive revenue management strategies to achieve optimal occupancy and ADR (Average Daily Rate).
• Analyze market trends, competitor pricing, and historical data to forecast demand and set appropriate pricing for rooms and services.
• Oversee the management of inventory across all distribution channels, including direct bookings, OTAs, and GDS.
• Collaborate with sales, marketing, and operations teams to align revenue strategies with overall business objectives.
• Implement and manage revenue management systems and tools to enhance efficiency and decision-making.
• Prepare regular performance reports, highlighting key metrics, insights, and recommended actions to senior management.
• Conduct regular audits of pricing, inventory controls, and market segment performance.
• Train and mentor property-level revenue managers and front office staff on best practices.
• Identify new revenue opportunities and explore innovative pricing models.
• Stay current with industry best practices, technological advancements, and competitive strategies in the hospitality sector.

• Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field. A Master's degree is a plus.
• 7+ years of experience in revenue management within the hotel industry, with progressive leadership responsibilities.
• Proven track record of successfully increasing revenue and profitability for multiple properties.
• In-depth knowledge of revenue management principles, forecasting techniques, and pricing strategies.
• Proficiency with hotel property management systems (PMS) and revenue management software (e.g., IDeaS, Duetto).
• Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a hybrid environment, balancing collaboration with independent work.
• Strategic thinker with strong business acumen.
• Experience in market analysis and competitor benchmarking.

Job Description

Vice President of Sales & Marketing

SUMMARY:

The Vice President of Sales & Marketing will be a senior strategic leader within the M&R Hotel Management Executive Team tasked to outline the course, develop the vision, and implement the strategic plan that will drive our hotels to increased market share, greater recognition, and higher revenues.

RESPONSIBILITIES:

• Partner with M&R Executive Team to strategically align company direction as it relates to development and implementation of consistent company-wide sales and marketing initiatives.
• Provide guidance and direction to sales team to achieve optimal occupancy and ADR growth to maximize total revenue while meeting/exceeding hotel profit objectives for the entire collection of hotels.
• Partner with hotel leadership team to develop short- and long-term planning and operations of the hotel sales division including but not limited to direct sales efforts follow-up and proper sales administration and training.
• Collaborate with the hotel leadership team to ultimately influence the marketing advertising sales plans activities programs strategic plan and annual budget for their region and/or portfolio of hotels; manage within approved plans and budgets.
• Drive overall digital marketing strategies including search engine optimization (SEO), search engine marketing (SEM), and social presence (social reputation and social media).
• Analyze and report monthly digital performance metrics and broader hotel performance data to stakeholders.
• Support sales operations regarding promotional and tactical marketing, e-Tools, and electronic media.
• Create distribution strategy and annual plans to maximize online revenue and profitability across independent and branded hotels.
• Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment.
• Establish and maintain effective working relationships with agencies and media representatives and use these relationships to develop new business opportunities.
• Act as liaison with public relations vendor to develop press releases, prepare information for media kits, and other public relations issues.
• Conduct on property visit to hotels within M&R Collection to assess strength of sales leadership strategic culture and adherence to company’s established regulations company standards sales standards and sales metrics.
• Conduct market research to identify opportunities and threats, staying abreast of industry trends.
• Train all respective Area Directors of Sales, Director of Sales and Sales Managers within assigned portfolio(s) on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.
• Work closely with Revenue Management teams to optimize pricing strategies and revenue.
• Oversee the Profit and Loss (P&L) performance for the sales and marketing department, ensuring financial targets are met.
• Collaborate with Finance teams to develop and manage budgets, forecasting revenue and expenses.
• Partner with hotel/sales leadership and/or People & Culture Team in order to attract, retain and motivate the Associates; hire, train, develop, empower, coach and counsel and conduct performance and salary reviews including progressive discipline as appropriate.
• Attend and/or conduct daily/weekly/monthly meetings and any other functions required by the Executive Team to provide training and feedback on a rotational basis.
• Each associate will be required to follow the rules as found in the M&R Employee Handbook
• Perform other duties as assigned by Executive team, of which employee is capable of performing.

REQUIREMENTS:

• Bachelor’s degree in Marketing, Business, Hospitality Management or related discipline.
• Minimum 10 years of progressive sales and e-commerce experience within the hospitality industry.
• Multi brand and market experience preferred.
• Strong working knowledge of C and brand sales platforms (e.g., CI/TY, Delphi, TravelClick, CVENT, PMS).
• Deep understanding of digital marketing in the hospitality sector and superior knowledge of social media and various OTA distributions models.
• Demonstrable experience and knowledge of direct hotel sales, ecommerce, and revenue management.
• Strong leadership skills and ability to lead change, mentor, offer constructive feedback and motivate individuals.
• Excellent communication and presentation skills including experience with related tools, software, and formats.
• Strong leadership presence with the proven ability to influence and drive change with senior leaders in scaling the organization and establishing business goals for growth.
• Must possess attention to detail, confidentiality, integrity, and the ability to maintain a high level of professionalism in a fast-paced dynamic environment.
• Demonstrated leadership skills, evidenced by effectively working as a partner with other executives and stakeholders with strong, demonstrable oral communication skills, including the ability to present to internal and external audiences on technical aspects.
• Reputation as a team player with a strong work ethic, integrity, candor, and willingness to accept responsibility and accountability for driving issues to resolutions.
• Willingness to travel up to 50%.
• This is an on-site position located in New York, NY.

• Develop and execute comprehensive revenue management strategies to maximize room revenue and profitability across hotel properties.
• Conduct in-depth market analysis, competitor research, and demand forecasting to inform pricing and inventory decisions.
• Implement and manage dynamic pricing models, adjust rates and restrictions in real-time based on market conditions.
• Optimize inventory controls across all distribution channels, including direct bookings, OTAs, and GDS.
• Collaborate with sales, marketing, and operations departments to ensure integrated strategies for revenue generation.
• Analyze key performance indicators (KPIs), including ADR, RevPAR, and occupancy, and provide regular performance reports and insights.
• Identify opportunities for revenue enhancement through promotional activities, package development, and upsell strategies.
• Oversee the implementation and effective utilization of revenue management systems and software.
• Mentor and develop revenue management teams, fostering a culture of data-driven decision-making and continuous learning.
• Stay abreast of industry trends, emerging technologies, and best practices in revenue management.

• Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
• Minimum of 8 years of progressive experience in hotel revenue management, with a significant portion in leadership roles.
• Proven track record of successfully increasing revenue and profitability in the hospitality sector.
• Expertise in revenue management systems (e.g., IDeaS, Duetto) and hotel operating systems (e.g., PMS).
• Strong analytical, quantitative, and problem-solving skills.
• Deep understanding of market dynamics, pricing strategies, and distribution channels.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a remote, fast-paced environment.
• Proficiency in data analysis and reporting tools.

• Develop and execute comprehensive revenue management strategies for assigned hotel properties to achieve revenue goals.
• Perform daily, weekly, and monthly forecasting of room demand, considering historical data, market conditions, and seasonality.
• Implement dynamic pricing strategies across all distribution channels (OTA, direct bookings, GDS).
• Manage room inventory and overbooking policies to maximize occupancy and revenue.
• Analyze competitor pricing and market trends to identify opportunities and threats.
• Monitor and report on key performance indicators (KPIs) such as occupancy, ADR, RevPAR, and market share.
• Collaborate with Sales, Marketing, and Operations teams to align revenue strategies with overall business objectives.
• Utilize revenue management systems (RMS) and business intelligence tools to gather and interpret data.
• Prepare regular performance reports and presentations for senior management and property stakeholders.
• Identify opportunities for ancillary revenue generation within the properties.
• Stay current with industry best practices and emerging trends in revenue management and the hospitality sector.

• Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
• Minimum of 5 years of progressive experience in hotel revenue management or a closely related role.
• Proven track record of successfully implementing revenue management strategies that increased occupancy and ADR.
• Strong analytical and quantitative skills with the ability to interpret complex data sets.
• Proficiency with industry-standard Revenue Management Systems (e.g., IDeaS, Duetto) and PMS systems.
• Excellent understanding of pricing strategies, demand forecasting, and inventory control.
• Strong communication, presentation, and interpersonal skills.
• Ability to work independently, manage multiple priorities, and meet deadlines in a remote work environment.
• Knowledge of distribution channels and online travel agencies (OTAs).
• Experience in the tourism and hospitality sector is essential.

Job Description

Bergen Community College is accepting applications for adjunct positions in the division of Business, Arts and Social Sciences for Spring 2026. Below are the disciplines we are currently hiring for and the requirements for each.

Hotel Restaurant Management Department:

The mission of the hotel and restaurant management program at Bergen Community College is to provide the knowledge and skills needed in the rapidly expanding hotel and restaurant industry. The goal of the hotel restaurant management program is to develop 21st century culinary and hospitality professionals through high quality practical, theoretical, and analytical course work. The program emphasizes culinary arts, catering, and hospitality and lodging. Students pursue their studies through active learning and mentoring opportunities with a focus on leadership, critical thinking, personal growth as well as interaction with industry professionals both in class and in their chosen field. Through the externships, the program prepares students to become leaders with the ability to shape the future of the hospitality and culinary industry. The program offers concentrations in the following areas including culinary arts, baking and pastry arts, catering and event planning, and hospitality/lodging.

Courses and Requirements:

Hotel Restaurant Management (Culinary Arts)

Seeking a passionate and experienced culinary professional to join our faculty as an Adjunct Instructor in Culinary Arts. This position is perfect for an industry expert eager to share their knowledge and skills with aspiring chefs. Candidates must be capable of teaching both hands-on and theoretical courses in culinary arts, including food preparation, presentation, and kitchen management. The selected candidate will guide students in fundamental and advanced cooking techniques, sanitation, and industry best practices.

Seeking an experienced culinary professional to teach charcuterie, butchering, and garde manger techniques as an adjunct instructor. This role is ideal for a skilled artisan passionate about traditional and modern methods of meat curing, fabrication, and cold kitchen preparation.

Minimum Requirements:

• Associate degree in Culinary Arts, Culinary Management, Hospitality, or a closely related field.

• At least 5 years of recent, full-time professional experience in the culinary industry, with demonstrated expertise in charcuterie, butchering, and garde manger.

• Strong knowledge of food safety and sanitation standards (ServSafe or equivalent certification required).

• Ability to teach both practical, hands-on techniques and theoretical aspects of culinary arts.

• Effective communication skills and a demonstrated ability to work with a diverse student population.

Preferred Qualifications:

• Bachelor’s degree or higher in Culinary Arts, Hospitality Management, or a related field.

• Teaching experience at the college or professional training level.

• Recognized certifications from industry organizations (e.g., American Culinary Federation certifications).

• Experience in kitchen management, menu development, or food entrepreneurship.

• Passion for mentoring and training aspiring culinary professionals.

Hotel Restaurant Management (Pastry Arts)

Seeking a talented and experienced pastry artist specializing in hyper-realistic cake decorating and food design to join our adjunct faculty. This position is ideal for a skilled professional passionate about teaching innovative cake sculpting, advanced sugar artistry, and food aesthetics.

Required: Five (5) years experience in a high volume, recognized NYC food establishment or other as an executive pastry chef, pastry chef, Sous pastry chef, bakery production manager or other related position. Experienced in cake decorating and tempering chocolate is a must.
Preferred: Bachelor’s Degree in Hospitality Management, Hotel-Restaurant Management, Culinary/Pastry Arts or equivalent.

Rates and Benefits:

• Adjunct rates range from $922 to $60. The pay rates are 938 a credit for adjuncts who have obtained an Associates, 950 for a Bachelor's and 960 for a Master's.
• Tuition Waiver for BCC courses for themselves or their dependents
• ABP and 403b

Bergen Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Customer Communication: Manage inbound and outbound calls, emails, live chats, and social media messages promptly and professionally. Accurately document all customer interactions.
• Order & Shipment Support: Assist customers with order placement, shipment tracking, delivery scheduling, and address updates. Resolve delivery delays, damages, or return issues efficiently.
• Issue Resolution: Research and resolve customer complaints by identifying root causes and providing timely, effective solutions. Follow up to ensure customer satisfaction and maintain clear case documentation.
• Account Management: Update customer profiles, process billing inquiries, and handle credit or adjustment requests within the ERP/CRM system.
• Process Improvement: Identify opportunities to improve service workflows, contribute to knowledge-base and FAQ updates, and provide feedback to operations for continuous improvement.
• Performance Excellence: Meet or exceed KPIs for handling time, first-contact resolution, customer satisfaction, and service-level compliance.
• Team Collaboration: Work cross-functionally with logistics, finance, and IT teams to resolve complex issues. Participate in team huddles, training, and ongoing development sessions.

Required Qualifications & Skills

• Education: High school diploma or GED required; associate degree or higher preferred.
• Experience: 1–2 years of customer service experience in logistics, e-commerce, or a related industry (entry-level candidates with strong communication skills are encouraged to apply).
• Technical Skills: Proficiency with CRM and ticketing systems (e.g., Salesforce, HubSpot, Zendesk) and Microsoft Office Suite. Familiarity with logistics or shipping processes is a plus.
• Communication: Excellent written and verbal English communication skills.
• Soft Skills: Strong active listening, empathy, problem-solving, and conflict-resolution abilities. Calm under pressure and highly collaborative in a team setting.

What We Offer

• Competitive base pay plus quarterly performance bonuses
• Comprehensive health, dental, and vision insurance
• Paid time off and company holidays
• Structured onboarding and continuous training programs
• Supportive, growth-focused work environment with clear career progression