8 Hybrid Consultant jobs in the United States

HRIS Consultant (Hybrid)

93110 Santa Barbara, California Cottage Health

Posted 8 days ago

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Job Description

Permanent
Cottage Health seeks an HRIS Consultant responsible for data integrity and as a resource for users of HRIS systems. Assists with the performance evaluation and annual salary review administration. Reviews, approves, and audits creation and updates to employment records in HRIS.

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Education:

  • Preferred: Bachelor's Degree.

Certifications, Licenses, Registrations:
  • Minimum: Familiarity with HRIS systems, productivity tools, and advanced Excel functions.
  • Preferred: Knowledge of California Wage and Hour Laws.

Technical Requirements:
  • Minimum: Intermediate Word, Excel, PowerPoint and Outlook skills; 45 wpm keyboarding / typing speed.

Years of Related Work Experience:
  • Minimum: 2 Years of experience in Human Resources, with at least 1 of those years in an HRIS role.

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.

If you're already a Cottage Health employee, please apply on this link only.

Full Time, 8 Hours, Day Shifts

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Client Service Consultant - Cigna Healthcare - Hybrid

97086 Portland, Oregon Cigna

Posted 7 days ago

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Job Description

Permanent
*This is a hybrid role and requires the candidate to work 2-3 days per week in either: Portland, OR, Seattle, WA or Irvine, CA.

The Client Service Consultant (CSC) role is a key member of the Client and Growth Services organization, providing advanced professional input to complex Client Services geographically assigned local market book of business and projects for a designated region, while working collaboratively across the segment and matrix lines. This role manages a complex book of business and is accountable to proactively manage, respond and address complex inquiries through strategic service plans to facilitate results attainment for the client experience and net promoter score (NPS), persistency and overall customer growth. The CSC is also responsible for supporting and providing direction to more junior professionals utilizing in-depth professional knowledge and acumen to develop processes and procedures and monitor trends within Client Account Services.

The ideal candidate will have demonstrated experience and ability to manage a complex book engaging proactively with the client/broker, solving unique service issues and inquiries, ensure potential problems are averted, work autonomously and collaboratively, only requiring "expert" level technical support from others and both inform as well as effectively communicate internally and externally.

Responsibilities:

  • Manage a complex book of business, provide direction and support to junior professionals and monitor trends while developing and executing service delivery plans.
  • Engage externally with clients and brokers to educate and inform on service capabilities, products and market level strategies. Provide the day-to-day service and build long-term relationships with clients and brokers.
  • Attend geographically assigned local market client/broker meetings.
  • Accountable to keep account team and service leadership team well informed of account status and potential opportunities for expanded business.
  • Develop and execute service improvement and recovery plans including proactive actions, collaborate with matrix partners, account teams to ensure we meet/exceed client expectations for assigned book. Perform root cause analysis and use data and insights to mitigate reoccurrence of issues.
  • Accountable to exercise judgment in the evaluation, selection and adaptation of both standard and complex service techniques and procedures.
  • Coordinate the development and delivery of monthly, quarterly and annual reporting of book of business to ensure attainment of segment level results and service improvement plans.
  • Serve as primary subject matter expert and in support of team training:enhance, maintain and facilitate the standard operating procedures related to service delivery.
  • Utilize problem- solving skills to identify root cause and provide support for region across the segment and leadership on all issues and initiatives. Lead and/or participate in projects.
  • Collaborate and Partner with Tech Coaches, Trainers, Auditors & Compliance, leadership to ensure awareness of issues, elements/changes are infused in day-to-day processes and best practices are adopted. Facilitate and leads discussions.
  • Influence service partners to drive consistency and best practices with the local market and across markets and segments.
  • Demonstrate the ability to be proactive, anticipate needs with strong organizational and communication skills.

Qualifications:

  • Bachelor/Associate's degree in a related field preferred or 5+ yearsrelated healthcare experience.
  • Previous extensive Sales Operations Services, procedures, compliance experiencestrongly preferred.
  • Previous experience working on a service support team, project team or as a business resource support for projects and initiatives preferred.
  • Exceptional knowledge and Technical understanding of insurance industry, broker experience, HMO, PPO, POS, funding, Compliance, contract and underwriting/rating knowledge and systems experience specifically using Excel and SFDC.
  • Prior experience working with matrix partners, coaching others and with external customers ispreferred.
  • Strong communications and interpersonal skills (written, oral and professional presence).
  • Ability to attend client/broker events locally with potential to travel.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 64,700 - 107,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Apply Now

Client Services Consultant - Cigna Healthcare - Hybrid (North Carolina)

28201 Charlotte, North Carolina Cigna

Posted 6 days ago

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Job Description

Permanent
This hybrid role will require the incumbent candidate to come into the local Cigna office 3 days per week.

As a Sales Client Account Support Senior Analyst , your main job is to help our clients and sales team work better together. You will be in charge of a group of clients and make sure they get the help they need. This means answering questions, solving problems, and making sure they are happy with our services.

You'll work closely with brokers (people who help sell our services), your manager, and other teams to make sure everything runs smoothly. You'll also help fix problems before they get bigger and find out why they happened so we can stop them from happening again.

This job is important because it helps keep our clients happy, which helps our company grow. You'll need to be good at talking with people, staying organized, and thinking ahead. You'll also need to understand how our products work so you can explain them clearly and help clients use them the right way.

The incumbent candidate must be based out of the following office:

  • Charlotte, NC
  • Raleigh, NC

What You'll Do:

  • Be the main contact for a group of clients and brokers.
  • Help with daily questions and fix problems quickly.
  • Work with your manager and teammates to keep clients happy.
  • Go to local meetings with clients and brokers.
  • Handle your daily tasks on your own, but ask for help when needed.
  • Build strong relationships with clients and brokers.
  • Explain our products and services clearly.
  • Understand and follow rules and processes.
  • Help solve problems by finding out what went wrong and how to fix it.
  • Work with other teams to get things done.
  • Help the sales team by understanding what was sold and making sure everything is set up correctly.
  • Keep track of details and meet deadlines.

What You Need:

  • A college degree is preferred, or 3+ years of similar work experience.
  • Experience in sales, customer service, or support is a plus.
  • Strong customer service skills.
  • Good at solving problems and paying attention to details.
  • Able to stay organized and meet deadlines.
  • Strong speaking and writing skills.
  • Comfortable using Microsoft Outlook, Word, Excel, PowerPoint, and Salesforce.
  • Able to work with different teams and customers.
  • Willing to attend local events and possibly travel.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Apply Now

Middle Market Client Experience Consultant: Houston, TX - Hybrid - Cigna Healthcare

77001 Houston, Texas Cigna

Posted 15 days ago

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Job Description

Permanent
The Client Experience Coordinator partners with the Middle Market Client Managers to drive retention and growth by helping clients optimize the value they realize from Cigna Healthcare's products and services. They do this through execution and coordination of activities in support of client operational, health & wellness and service needs.

Essential Functions & Scope of Role

  • Support Middle Market Client Manager's strategic selling approach that best demonstrates Cigna Healthcare's value
  • Develop/Maintain a 'Trusted Partner' relationship with Client Managers
  • Fully understands client needs, develops and executes (in conjunction with internal partners) on actions that addresses the client issues
  • Maintain in-depth knowledge of Cigna Healthcare products/solutions/services across all product lines (Dental, Behavioral, Pharmacy, Medical, Clinical, and Wellness & Incentives)
  • Effectively leverage Expert Advisors (e.g. Client Service Executive, Implementation Manager, Strategic Wellbeing Advisors and others) to deliver on client expectations
  • Ensure all communications are clear/concise and delivered in a timely and consistent manner aligning with Cigna's strategy and value proposition - may require broad organizational collaboration, influence, and escalation

Qualifications
  • Bachelor's degree preferred .
  • 2+ years of experience in health-related industry required ; to include many or all the following: product knowledge, sales practices, account management and knowledge of administrative operations.
  • Knowledge of Cigna Healthcare funding options, benefits structure, and platforms are preferred .
  • Proven ability to manage through systems and influence both external clients/brokers and internal matrix partners.
  • Salesforce & KnowledgeXchange experience preferred .
  • Strong Word, Excel, PowerPoint, SharePoint, Outlook skills required .
  • Strong oral and written communication skills required .
  • Strong presentation skills required.
  • Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work required .
  • If residence is in WVA, FL, TX: Ability to obtain Health & Life Insurance license
  • Must reside in local market and have ability to regularly commute to local Cigna office 3 days per week.

Competencies
  • Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear.
  • Decision Quality: Making good and timely decisions that keep the organization moving forward.
  • Action Oriented: Taking on new opportunities and though challenges with a sense of urgency, high energy, and enthusiasm.
  • Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational dynamics.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Apply Now

Middle Market Client Experience Consultant - Cigna Healthcare - Hybrid - Denver, CO

80201 Denver, Colorado Cigna

Posted 17 days ago

Job Viewed

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Job Description

Permanent
The Client Experience Coordinator partners with the Middle Market Client Managers to drive retention and growth by helping clients optimize the value they realize from Cigna's products and services. They do this through execution and coordination of activities in support of client operational, health & wellness and service needs.

Essential Functions & Scope of Role

  • Support Middle Market Client Manager's strategic selling approach that best demonstrates Cigna Healthcare's value
  • Develop/Maintain a 'Trusted Partner' relationship with Client Managers
  • Fully understands client needs, develops and executes (in conjunction with internal partners) on actions that addresses the client issues
  • Maintain in-depth knowledge of Cigna products/solutions/services across all product lines (Dental, Behavioral, Pharmacy, Medical, Clinical, and Wellness & Incentives)
  • Effectively leverage Expert Advisors (e.g. Client Service Executive, Implementation Manager, Strategic Wellbeing Advisors and others) to deliver on client expectations
  • Ensure all communications are clear/concise and delivered in a timely and consistent manner aligning with Cigna's strategy and value proposition - may require broad organizational collaboration, influence, and escalation

Qualifications

  • Bachelor's degree preferred.
  • Experience in health-related industry required; to include many or all the following: product knowledge, sales practices, account management and knowledge of administrative operations.
  • Knowledge of Cigna funding options, benefits structure, and platforms are preferred.
  • Ability to manage through systems and influence both external clients/brokers and internal matrix partners.
  • Salesforce & KnowledgeXchange experience preferred.
  • Strong Word, Excel, PowerPoint, SharePoint, Outlook skills required.
  • Strong oral and written communication skills required.
  • Strong presentation skills required.
  • Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work required.
  • Must reside in local market and ability to commute to local Cigna office.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 64,700 - 107,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Apply Now

Middle Market Client Experience Consultant - Cigna Healthcare - Hybrid - Chattanooga or Franklin, TN

37401 Chattanooga, Tennessee Cigna

Posted 20 days ago

Job Viewed

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Job Description

Permanent
The Client Experience Coordinator partners with the Middle Market Account Executives to drive retention and growth by helping clients optimize the value they realize from Cigna's products and services. They do this through execution and coordination of activities in support of client operational, health & wellness and service needs.

Essential Functions & Scope of Role:

  • Support Middle Market Account Executives strategic selling approach that best demonstrates Cigna Healthcare's value
  • Develop/Maintain a 'Trusted Partner' relationship with Account Executives
  • Fully understands client needs, develops and executes (in conjunction with internal partners) on actions that addresses the client issues
  • Maintain in-depth knowledge of Cigna products/solutions/services across all product lines (Dental, Behavioral, Pharmacy, Medical, Clinical, and Wellness & Incentives)
  • Effectively leverage Expert Advisors (e.g. Client Service Executive, Implementation Manager, Strategic Wellbeing Advisors and others) to deliver on client expectations
  • Ensure all communications are clear/concise and delivered in a timely and consistent manner aligning with Cigna's strategy and value proposition - may require broad organizational collaboration, influence, and escalation

Qualifications

  • Bachelor's degree preferred.
  • Experience in health-related industry required; to include many or all the following: product knowledge, sales practices, account management and knowledge of administrative operations.
  • Knowledge of Cigna funding options, benefits structure, and platforms are preferred.
  • Ability to manage through systems and influence both external clients/brokers and internal matrix partners.
  • Salesforce & Knowledge Xchange experience preferred.
  • Strong Word, Excel, PowerPoint, SharePoint, Outlook skills required.
  • Strong oral and written communication skills required.
  • Strong presentation skills required.
  • Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work required.
  • If residence is in WVA, FL, TX: Ability to obtain Health & Life Insurance license
  • Must reside in local market and ability to commute to local Cigna office.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Apply Now

Middle Market Client Experience Consultant - Cigna Healthcare - Hybrid - New York, NY or Morristo...

10001 New York, New York Cigna

Posted 7 days ago

Job Viewed

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Job Description

Permanent
The Client Experience Consultant partners with the Middle Market Client Managers to drive retention and growth by helping clients optimize the value they realize from Cigna's products and services. They do this through execution and coordination of activities in support of client operational, health & wellness and service needs.

Essential Functions & Scope of Role:

  • Support Middle Market Client Manager's strategic selling approach that best demonstrates Cigna Healthcare's value
  • Develop/Maintain a 'Trusted Partner' relationship with Client Managers
  • Fully understands client needs, develops and executes (in conjunction with internal partners) on actions that addresses the client issues
  • Maintain in-depth knowledge of Cigna products/solutions/services across all product lines (Dental, Behavioral, Pharmacy, Medical, Clinical, and Wellness & Incentives)
  • Effectively leverage Expert Advisors (e.g. Client Service Executive, Implementation Manager, Strategic Wellbeing Advisors and others) to deliver on client expectations
  • Ensure all communications are clear/concise and delivered in a timely and consistent manner aligning with Cigna's strategy and value proposition - may require broad organizational collaboration, influence, and escalation

Qualifications

  • Bachelor's degree, preferred.
  • Experience in health-related industry required; to include many or all the following: product knowledge, sales practices, account management and knowledge of administrative operations.
  • Knowledge of Cigna funding options, benefits structure, and platforms are preferred.
  • Ability to manage through systems and influence both external clients/brokers and internal matrix partners.
  • Salesforce & Knowledge Xchange experience, preferred.
  • Strong Word, Excel, PowerPoint, SharePoint, Outlook skills required.
  • Strong oral and written communication skills required.
  • Strong presentation skills required.
  • Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work required.
  • Must reside in local market and ability to commute to local Cigna office.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 64,700 - 107,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Apply Now
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Middle Market Client Experience Consultant - Cigna Healthcare - Hybrid - Overland Park, KS or St....

66013 Edwardsville, Kansas Cigna

Posted 2 days ago

Job Viewed

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Job Description

Permanent
The Client Experience Coordinator partners with the Middle Market Client Managers to drive retention and growth by helping clients optimize the value they realize from Cigna's products and services. They do this through execution and coordination of activities in support of client operational, health & wellness and service needs.

Essential Functions & Scope of Role

  • Support Middle Market Client Manager's strategic selling approach that best demonstrates Cigna Healthcare's value
  • Develop/Maintain a 'Trusted Partner' relationship with Client Managers
  • Fully understands client needs, develops and executes (in conjunction with internal partners) on actions that addresses the client issues
  • Maintain in-depth knowledge of Cigna products/solutions/services across all product lines (Dental, Behavioral, Pharmacy, Medical, Clinical, and Wellness & Incentives)
  • Effectively leverage Expert Advisors (e.g. Client Service Executive, Implementation Manager, Strategic Wellbeing Advisors and others) to deliver on client expectations
  • Ensure all communications are clear/concise and delivered in a timely and consistent manner aligning with Cigna's strategy and value proposition - may require broad organizational collaboration, influence, and escalation

Qualifications

  • Bachelor's degree preferred.
  • Experience in health-related industry required; to include many or all the following: product knowledge, sales practices, account management and knowledge of administrative operations.
  • Knowledge of Cigna funding options, benefits structure, and platforms are preferred.
  • Ability to manage through systems and influence both external clients/brokers and internal matrix partners.
  • Salesforce & KnowledgeXchange experience preferred.
  • Strong Word, Excel, PowerPoint, SharePoint, Outlook skills required.
  • Strong oral and written communication skills required.
  • Strong presentation skills required.
  • Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work required.
  • Must reside in local market and ability to commute to local Cigna office.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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