622 Imaging Systems jobs in the United States

Overview:
We are seeking a skilled and service-oriented Imaging Systems Administrator to oversee and optimize our radiology imaging infrastructure. This role is critical to maintaining seamless operations across PACS, Voice Recognition, Worklist Systems, RIS, and other radiology workflow platforms. The ideal candidate will be a proactive problem-solver with strong technical expertise and a commitment to supporting physician productivity through direct engagement and system optimization.

Key Responsibilities:

• Oversee the full lifecycle of imaging data, including storage, compression, archiving, retention, and migration.
• Collaborate with internal and external IT/Radiology departments to ensure smooth workflow and system integration.
• Lead product management efforts for imaging systems, including roadmap planning, training, and workflow enhancements.
• Provide hands-on support to radiologists (both remotely and on-site), ensuring optimal system performance and minimal workflow disruption.
• Manage radiology workstations, including installation (often at remote sites), routine maintenance, and software updates.
• Serve as the primary liaison with software vendors (PACS, Voice Recognition, RIS, Worklist, DICOM, HL7) to resolve technical issues.
• Deliver advanced technical support (Tier 2 and Tier 3) to Help Desk staff.
• Participate in a rotational on-call schedule for after-hours and weekend support.

Qualifications:

• Bachelor's degree in Computer Science or a related field, or equivalent experience.
• Minimum of 3 years of experience in the healthcare industry, with preference given to candidates with radiology experience.
• Demonstrated success in end-user support and customer service.

Skills & Competencies:

• Strong understanding of DICOM and HL7 standards.
• Excellent planning, organizational, and multitasking abilities.
• Outstanding interpersonal, verbal, and written communication skills.
• Team-oriented mindset with the ability to thrive in a fast-paced environment.

Hours of Work :

Days Of Week :

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Job Description :

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• TIME magazine Best Companies for Future Leaders, 2025
• Great Place to Work® Certified™, 2025
• Glassdoor Best Places to Work, 2025
• PressGaney HX Pinnacle of Excellence Award, 2024
• PressGaney HX Guardian of Excellence Award, 2024
• PressGaney HX Health System of the Year, 2024

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• TIME magazine Best Companies for Future Leaders, 2025
• Great Place to Work® Certified™, 2025
• Glassdoor Best Places to Work, 2025
• PressGaney HX Pinnacle of Excellence Award, 2024
• PressGaney HX Guardian of Excellence Award, 2024
• PressGaney HX Health System of the Year, 2024

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• TIME magazine Best Companies for Future Leaders, 2025
• Great Place to Work® Certified™, 2025
• Glassdoor Best Places to Work, 2025
• PressGaney HX Pinnacle of Excellence Award, 2024
• PressGaney HX Guardian of Excellence Award, 2024
• PressGaney HX Health System of the Year, 2024

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned:

• TIME magazine Best Companies for Future Leaders, 2025
• Great Place to Work Certified , 2025
• Glassdoor Best Places to Work, 2025
• PressGaney HX Pinnacle of Excellence Award, 2024
• PressGaney HX Guardian of Excellence Award, 2024
• PressGaney HX Health System of the Year, 2024

Hours of Work :

08:00-16:30

Days Of Week :

Mon-Fri

Work Shift :

Job Description :

Your Job: In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for patients. The Senior Imaging Technician repairs, maintains, tests, and calibrates advanced imaging equipment/systems to ensure their safe and proper operation. Performs scheduled and unscheduled maintenance activities according to departmental guidelines, manufacturers recommendations/specifications, established Methodist Health System policies/procedures and industry-recognized standards. The Senior Technician will document all maintenance activities in a timely manner as defined the in the Biomedical Engineering departmental guidelines. Provides guidance and mentors Level I and Level II Technicians as needed on more complex issues/repairs.

Your Job Requirements: • Requires an Associate Degree in Biomedical Technology or Bachelor Degree in Medical Electronics field to provide supportive and technical expertise to customers (Military and Manufacturer specific training will be considered in lieu of academic certificate) • CRES certification preferred • 5 years experience preferred as an imaging equipment repair tech, with a minimum of 3 years working on complex imaging modalities, to include: CT, MRI, Nuclear Medicine, Cath Lab Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• TIME magazine Best Companies for Future Leaders, 2025

• Great Place to Work® Certified™, 2025

• Glassdoor Best Places to Work, 2025

• PressGaney HX Pinnacle of Excellence Award, 2024

• PressGaney HX Guardian of Excellence Award, 2024

• PressGaney HX Health System of the Year, 2024

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• TIME magazine Best Companies for Future Leaders, 2025

• Great Place to Work® Certified™, 2025

• Glassdoor Best Places to Work, 2025

• PressGaney HX Pinnacle of Excellence Award, 2024

• PressGaney HX Guardian of Excellence Award, 2024

• PressGaney HX Health System of the Year, 2024

Equal Opportunity Employer

It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee’s compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee’s exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.

At Houston Methodist, the Imaging Systems Administrator position is responsible for the operations and network management of one or more Imaging system(s) for one or multiple departments. The Imaging Systems Administrator is responsible for the imaging information systems to include the daily computer operations, equipment interfaces, and implementation of software upgrades and maintenance of systems. This position is responsible for identifying, evaluating, analyzing, troubleshooting and recommending changes in support of assigned applications and systems. The Imaging Systems Administrator position supports the planning design, development, build, or configuration of supported applications and systems. This position coordinates conversions, application and system testing and documentation of system procedures, participates and provides input in training design and development, and assists in training execution related to assigned projects. Works in partnership with IT, serves as a liaison between management, staff, physicians, and vendors for routine matters as the primary point of contact, resolving questions and issues.

This is primarily a remote position with general hours being Monday-Friday from 8a-4:30p.

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent information as it relates to assigned system(s) in a comprehensive manner.

• Serves as a liaison between assigned departments and other departments related to imaging system initiatives, procedures, and assisting with existing or new imaging system endeavors.

• Provides education and training to new staff members, including physicians on use of assigned system(s) as well as on-going training as needed. Coordinates and conducts training for new system implementations or software upgrades.

SERVICE ESSENTIAL FUNCTIONS

• Ensures timely and complete capture of digital images (DICOM, angiographic, ultrasound, or other as relevant) into assigned system(s) including network transmission, validation and imaging reconciliation issues. Configures modalities as appropriate to assigned system(s), which may include those needed for procedure rooms and hybrid OR.

• Manages user rights and the granting of database privileges, updating physicians' database as needed for assigned system(s). Provides for efficient workflow processes.

• Coordinates and manages all vendor installation, implementations, and demonstrations in conjunction with IT and other impacted departments for assigned system(s). Effectively coordinates resources for timely delivery of projects.

• Provides go live and downtime support and serves as the primary point of contact for on-going production maintenance, support and troubleshooting.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures the efficient and effective functionality and reporting of assigned system(s). Maintains control files, databases, system functions; develops, implements, and manages quality control programs. Develops and provides reports for performance indicators and other imaging operation outcomes and metrics.

• Monitors systems for unreconciled imaging issues in patient information and makes corrections as needed. Identifies and communicates opportunities for improvement to management.

• Monitors and manages operations of assigned system(s) including image workflow, archiving, auto routing, pre-fetching, and other related activities. Troubleshoots problems and collaborates with IT to resolve issues related to assigned system(s) and application(s). Investigates and resolves problems or presents proposals for solutions as needed. Develops, maintains, and communicates contingency plans for planned and unplanned downtimes to assigned system(s).

FINANCE ESSENTIAL FUNCTIONS

• Provides input into budgetary needs for assigned system(s), monitoring expenditures and maintaining the operating budget. Identifies present and future requirements. Maintains a current inventory of all related equipment including servers for assigned system(s). Maintains dictionaries for procedure-specific libraries, equipment, and inventory listing in coordination with materials management and department management.

• May perform daily charge reconciliation process as applicable, updates system(s) as needed.

• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in departmental projects and shared governance activities; manages and leads projects related to optimization of assigned system(s).

• Seeks opportunities to expand knowledge and skill set to support new technology related to assigned system(s) and applications.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section OR High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

WORK EXPERIENCE

• Three years experience in Information Technology, Imaging System Administration (PACS) preferred OR Three years clinical experience as an Imaging Technologist

LICENSES AND CERTIFICATIONS - REQUIRED

• • Must have one of the following certifications: ? ARRT - American Registry of Radiologic Technologist (BD, BS, CI, CV, CT, MR, M, N, T, R, RRA, S, VI or VS) ? NMTCB -Nuclear Medicine Technology Certification Board (CNMT) ? ARDMS - American Registry of Diagnostic Medical Sonography (RDMS, RDCS, RVT, or RMSKS) ? CCI - Cardiovascular Credentialing International (ACS, RCCS, RCS or RVS) AND

• CMRT for ARRT and NMTCB certifications only

LICENSES AND CERTIFICATIONS - PREFERRED

• CIIP - Certified Imaging Informatics Professional (ABII) -- through the Society of Imaging Informatics in Medicine (SIIM) - If Clinical

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Ability to work independently; capable of handling challenging / difficult diagnostic procedures and patient care situations. Demonstrates sound judgment and executes above average clinical skills.

• Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Radiology Information Systems and Office software to maintain patient and exam documents.

• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers.

• Adapts to multiple ongoing priorities with minimal supervision including, organizing work flow and actively participating in problem-solving.

• Ability to support and troubleshoot equipment integration build, and medical and communication devices.

• Technical skills to support and understand workflows associated with integration of equipment and downstream applications.

• Demonstrates proficiency in Information Technology with an ability to troubleshoot, perform root cause analysis and provide problem resolution.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No

• Scrubs Yes

• Business professional No

• Other (department approved) Yes

ON-CALL *

*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL **

Travel specifications may vary by department

• May require travel within the Houston Metropolitan area Yes

• May require travel outside Houston Metropolitan area Yes

Company Profile:

Houston Methodist Cypress Hospital opened in March 2025 as our ninth location, bringing leading technology and compassionate care to the rapidly growing U.S. 290 corridor. Licensed for 276 beds, the hospital offers advanced innovations that enhance communication among patients, physicians, staff and families, reflecting our commitment to excellence every day.

Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Imaging Systems Administrator position is responsible for the operations and network management of one or more Imaging system(s) for one or multiple departments. The Imaging Systems Administrator is responsible for the imaging information systems to include the daily computer operations, equipment interfaces, and implementation of software upgrades and maintenance of systems. This position is responsible for identifying, evaluating, analyzing, troubleshooting and recommending changes in support of assigned applications and systems. The Imaging Systems Administrator position supports the planning design, development, build, or configuration of supported applications and systems. This position coordinates conversions, application and system testing and documentation of system procedures, participates and provides input in training design and development, and assists in training execution related to assigned projects. Works in partnership with IT, serves as a liaison between management, staff, physicians, and vendors for routine matters as the primary point of contact, resolving questions and issues.

This is primarily a remote position with general hours being Monday-Friday from 8a-4:30p. 

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent information as it relates to assigned system(s) in a comprehensive manner.

• Serves as a liaison between assigned departments and other departments related to imaging system initiatives, procedures, and assisting with existing or new imaging system endeavors.

• Provides education and training to new staff members, including physicians on use of assigned system(s) as well as on-going training as needed. Coordinates and conducts training for new system implementations or software upgrades.

SERVICE ESSENTIAL FUNCTIONS

• Ensures timely and complete capture of digital images (DICOM, angiographic, ultrasound, or other as relevant) into assigned system(s) including network transmission, validation and imaging reconciliation issues. Configures modalities as appropriate to assigned system(s), which may include those needed for procedure rooms and hybrid OR.

• Manages user rights and the granting of database privileges, updating physicians' database as needed for assigned system(s). Provides for efficient workflow processes.

• Coordinates and manages all vendor installation, implementations, and demonstrations in conjunction with IT and other impacted departments for assigned system(s). Effectively coordinates resources for timely delivery of projects.

• Provides go live and downtime support and serves as the primary point of contact for on-going production maintenance, support and troubleshooting.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures the efficient and effective functionality and reporting of assigned system(s). Maintains control files, databases, system functions; develops, implements, and manages quality control programs. Develops and provides reports for performance indicators and other imaging operation outcomes and metrics.

• Monitors systems for unreconciled imaging issues in patient information and makes corrections as needed. Identifies and communicates opportunities for improvement to management.

• Monitors and manages operations of assigned system(s) including image workflow, archiving, auto routing, pre-fetching, and other related activities. Troubleshoots problems and collaborates with IT to resolve issues related to assigned system(s) and application(s). Investigates and resolves problems or presents proposals for solutions as needed. Develops, maintains, and communicates contingency plans for planned and unplanned downtimes to assigned system(s).

FINANCE ESSENTIAL FUNCTIONS

• Provides input into budgetary needs for assigned system(s), monitoring expenditures and maintaining the operating budget. Identifies present and future requirements. Maintains a current inventory of all related equipment including servers for assigned system(s). Maintains dictionaries for procedure-specific libraries, equipment, and inventory listing in coordination with materials management and department management.

• May perform daily charge reconciliation process as applicable, updates system(s) as needed.

• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in departmental projects and shared governance activities; manages and leads projects related to optimization of assigned system(s).

• Seeks opportunities to expand knowledge and skill set to support new technology related to assigned system(s) and applications.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section OR High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

WORK EXPERIENCE

• Three years experience in Information Technology, Imaging System Administration (PACS) preferred OR Three years clinical experience as an Imaging Technologist

LICENSES AND CERTIFICATIONS - REQUIRED

•     Must have one of the following certifications:
      ARRT - American Registry of Radiologic Technologist (BD, BS, CI, CV, CT, MR, M, N, T, R, RRA, S, VI or VS)
      NMTCB -Nuclear Medicine Technology Certification Board (CNMT)
      ARDMS - American Registry of Diagnostic Medical Sonography (RDMS, RDCS, RVT, or RMSKS)
      CCI - Cardiovascular Credentialing International (ACS, RCCS, RCS or RVS) AND
• CMRT for ARRT and NMTCB certifications only

LICENSES AND CERTIFICATIONS - PREFERRED

• CIIP - Certified Imaging Informatics Professional (ABII) -- through the Society of Imaging Informatics in Medicine (SIIM) - If Clinical

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Ability to work independently; capable of handling challenging / difficult diagnostic procedures and patient care situations. Demonstrates sound judgment and executes above average clinical skills.

• Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Radiology Information Systems and Office software to maintain patient and exam documents.

• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers.

• Adapts to multiple ongoing priorities with minimal supervision including, organizing work flow and actively participating in problem-solving.

• Ability to support and troubleshoot equipment integration build, and medical and communication devices.

• Technical skills to support and understand workflows associated with integration of equipment and downstream applications.

• Demonstrates proficiency in Information Technology with an ability to troubleshoot, perform root cause analysis and provide problem resolution.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional No
• Other (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Company Profile:

Houston Methodist Cypress Hospital opened in March 2025 as our ninth location, bringing leading technology and compassionate care to the rapidly growing U.S. 290 corridor. Licensed for 276 beds, the hospital offers advanced innovations that enhance communication among patients, physicians, staff and families, reflecting our commitment to excellence every day.

Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Imaging Systems Administrator position is responsible for the operations and network management of one or more Imaging system(s) for one or multiple departments. The Imaging Systems Administrator is responsible for the imaging information systems to include the daily computer operations, equipment interfaces, and implementation of software upgrades and maintenance of systems. This position is responsible for identifying, evaluating, analyzing, troubleshooting and recommending changes in support of assigned applications and systems. The Imaging Systems Administrator position supports the planning design, development, build, or configuration of supported applications and systems. This position coordinates conversions, application and system testing and documentation of system procedures, participates and provides input in training design and development, and assists in training execution related to assigned projects. Works in partnership with IT, serves as a liaison between management, staff, physicians, and vendors for routine matters as the primary point of contact, resolving questions and issues.

This is primarily a remote position with general hours being Monday-Friday from 8a-4:30p.

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent information as it relates to assigned system(s) in a comprehensive manner.

• Serves as a liaison between assigned departments and other departments related to imaging system initiatives, procedures, and assisting with existing or new imaging system endeavors.

• Provides education and training to new staff members, including physicians on use of assigned system(s) as well as on-going training as needed. Coordinates and conducts training for new system implementations or software upgrades.

SERVICE ESSENTIAL FUNCTIONS

• Ensures timely and complete capture of digital images (DICOM, angiographic, ultrasound, or other as relevant) into assigned system(s) including network transmission, validation and imaging reconciliation issues. Configures modalities as appropriate to assigned system(s), which may include those needed for procedure rooms and hybrid OR.

• Manages user rights and the granting of database privileges, updating physicians' database as needed for assigned system(s). Provides for efficient workflow processes.

• Coordinates and manages all vendor installation, implementations, and demonstrations in conjunction with IT and other impacted departments for assigned system(s). Effectively coordinates resources for timely delivery of projects.

• Provides go live and downtime support and serves as the primary point of contact for on-going production maintenance, support and troubleshooting.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures the efficient and effective functionality and reporting of assigned system(s). Maintains control files, databases, system functions; develops, implements, and manages quality control programs. Develops and provides reports for performance indicators and other imaging operation outcomes and metrics.

• Monitors systems for unreconciled imaging issues in patient information and makes corrections as needed. Identifies and communicates opportunities for improvement to management.

• Monitors and manages operations of assigned system(s) including image workflow, archiving, auto routing, pre-fetching, and other related activities. Troubleshoots problems and collaborates with IT to resolve issues related to assigned system(s) and application(s). Investigates and resolves problems or presents proposals for solutions as needed. Develops, maintains, and communicates contingency plans for planned and unplanned downtimes to assigned system(s).

FINANCE ESSENTIAL FUNCTIONS

• Provides input into budgetary needs for assigned system(s), monitoring expenditures and maintaining the operating budget. Identifies present and future requirements. Maintains a current inventory of all related equipment including servers for assigned system(s). Maintains dictionaries for procedure-specific libraries, equipment, and inventory listing in coordination with materials management and department management.

• May perform daily charge reconciliation process as applicable, updates system(s) as needed.

• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in departmental projects and shared governance activities; manages and leads projects related to optimization of assigned system(s).

• Seeks opportunities to expand knowledge and skill set to support new technology related to assigned system(s) and applications.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section OR High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

WORK EXPERIENCE

• Three years experience in Information Technology, Imaging System Administration (PACS) preferred OR Three years clinical experience as an Imaging Technologist

LICENSES AND CERTIFICATIONS - REQUIRED

• • Must have one of the following certifications: ◊ ARRT - American Registry of Radiologic Technologist (BD, BS, CI, CV, CT, MR, M, N, T, R, RRA, S, VI or VS) ◊ NMTCB -Nuclear Medicine Technology Certification Board (CNMT) ◊ ARDMS - American Registry of Diagnostic Medical Sonography (RDMS, RDCS, RVT, or RMSKS) ◊ CCI - Cardiovascular Credentialing International (ACS, RCCS, RCS or RVS) AND

• CMRT for ARRT and NMTCB certifications only

LICENSES AND CERTIFICATIONS - PREFERRED

• CIIP - Certified Imaging Informatics Professional (ABII) -- through the Society of Imaging Informatics in Medicine (SIIM) - If Clinical

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Ability to work independently; capable of handling challenging / difficult diagnostic procedures and patient care situations. Demonstrates sound judgment and executes above average clinical skills.

• Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Radiology Information Systems and Office software to maintain patient and exam documents.

• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers.

• Adapts to multiple ongoing priorities with minimal supervision including, organizing work flow and actively participating in problem-solving.

• Ability to support and troubleshoot equipment integration build, and medical and communication devices.

• Technical skills to support and understand workflows associated with integration of equipment and downstream applications.

• Demonstrates proficiency in Information Technology with an ability to troubleshoot, perform root cause analysis and provide problem resolution.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No

• Scrubs Yes

• Business professional No

• Other (department approved) Yes

ON-CALL *

*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL **

Travel specifications may vary by department

• May require travel within the Houston Metropolitan area Yes

• May require travel outside Houston Metropolitan area Yes

Company Profile:

Houston Methodist Cypress Hospital opened in March 2025 as our ninth location, bringing leading technology and compassionate care to the rapidly growing U.S. 290 corridor. Licensed for 276 beds, the hospital offers advanced innovations that enhance communication among patients, physicians, staff and families, reflecting our commitment to excellence every day.

Houston Methodist is an Equal Opportunity Employer.