3,008 Implementation jobs in the United States

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Technical Implementation Professional
Our Implementations Professionals are part of a team that works directly with clients to de-convert or transfer their existing credit card portfolios. The team is comprised of project managers, data analysts, and conversion programmers who perform the initial review of a client's data files. This team develops extensive reports to analyze data and develop technical specifications to meet the client's specifications. May write the conversion programs and processes and assist with the testing/loading processes. Will have a unique opportunity to use both technical and analytical skills, gain knowledge of the payment processing industry and Fiserv applications and products, and to use the soft skills required to work effectively with clients.
**What you will do:**
+ Conduct technical data mapping analysis with a meticulous, investigative focus
+ Follow documented technical requirements and collaborate with both business analysts and technical teams to craft tailored technical solutions
+ Follow comprehensive data conversion mapping specifications with a commitment to precision
+ Assure exceptional quality of conversion outputs through rigorous quality inspections
+ Participate in system and output testing, ensuring data integrity and alignment with client specifications
+ Engage in client mock events, fostering deep partnerships with client and Fiserv stakeholders
+ Commit to Fiserv's internal processes and best practices while maintaining flexibility to address emerging challenges, and diligently report project progress, proactively manage risks, and escalate issues astutely
**What you will need to have:**
+ 3+ years of COBOL, Mainframe applications, and IBM JCL/TSO/TPX experience
+ 3+ years of Information Technology or Business Analysis experience
+ 3+ years of Microsoft Office Suite experience, particularly Excel and SQL
+ 1+ years of credit card issuing industry experience
+ 1+ years of expertise in comprehensive testing, validation, and financial balancing of outputs and reports
+ Bachelor's degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience
**What would be great to have:**
+ Experience with Fiserv Optis production programming
+ History of successful platform conversion projects
+ Demonstrated ability to thrive in rapid change scenarios
+ Commitment to collective success and a strong, supportive team mindset
+ Proven risk management prowess with decision-making informed by data
#LI-JS1
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Technical Implementation Consultant
**What does an Implementations Professional do?:**
+ Elicit, validate, and prioritize client technical requirements with regards to operating platform and equipment by working directly with the client.
+ Craft documentation, which may include various analysis and design specifications, ensuring documents are technically accurate, timely, and client-oriented
+ Serve as a Consultant/Technical SME, engaging with the client team to ensure requirements are understood and technology configuration meets the business requirements
+ Implement net-new customers and upgrade existing customers -Advise clients on security matters, performance considerations, and overall integration between the client and our/their core
+ Work with Implementations Data Conversion Analysts to see the plan for each customer is executed properly
+ Engage actively with automation teams to automate workflows
+ Work with aggressive deadlines to accomplish historical data conversion for clients large and small.
**What you must have:**
+ Proficient in writing SQL queries understanding the results.
+ Experience working with automation teams to automate workflows
+ Experience in software problem identification and resolution as well as relational database administration experience using SQL 2012 or higher
**What would be nice to have:**
+ BA/BS Degree in business, financial, or technical field
+ Minimum 4-6 years of experience with ECM technology and terminology
+ Exposure to infrastructure concepts around storage, networking and virtualization
+ Experience with ECM as it relates to the Financial Industry
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Henry Schein One (HSOne) is the global leader in dental management, analytics, communication and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one. When technology connects, more data is shared, more tasks are automated, and more work gets done. Most importantly, dental professionals have more time to focus on providing a quality experience for their patients. In fact, one connected practice management system simplifies each step of the patient experience - from first contact and scheduling to clinical treatment and billing, to ensuring loyalty and recurring care.

Exan Software (Exan) has over 20 years of experience developing and supporting software in dental markets in Canada and throughout the world. As part of Henry Schein One, Exan’s products support the Canadian Dental Practice Management and Global Academic-Dental markets. Our on-premise products are well established with strong customer loyalty while our cloud product customer base is growing every year.

The Technical Implementation Consultant is responsible for delivering implementation and training for our enterprise on-premise software, axiUm. The successful candidate will have a demonstrated track record of building solid relationships with our clients by providing them with an exceptional service experience through well-developed tools and a robust customer-centric attitude. Key traits include having a sense of urgency and ownership, and the need to provide accurate, timely solutions. In this role you’re leverage your project management and consulting skills.

At Exan, you will be part of a culture that embraces ownership, collaboration, and creativity and allows you to impact our company's success directly. As an Exan team member, you will embrace open communication and be part of a flexible, high-performing environment.

This is a hybrid role, with one to two days in office per week , to facilitate brainstorming and team building. Our office is located across from Guildford Mall, in Surrey, BC.

Responsibilities :

• Analyze client requirements, workflows and configure tailored software solutions that align with business processes.
• Lead technical sessions with clients to discuss system requirements and identify needed integration points.
• Ensure seamless testing, data migration and integration with client systems.
• Troubleshoot technical issues during implementation and provide hands-on solutions to meet project deliverables.
• Develop and deliver training to client stakeholders to ensure a smooth transition to the new system.
• Coordinate with teams on data migrations, system integrations, and API configurations to ensure seamless functionality.
• Maintain internal tools and documentation to support the team and client’s adoption of the solution.
• Consistently delivering exceptional service experiences with clients.

Qualifications:

• 4+ years experience in a client-facing enterprise application implementation role with project management, technical consulting or related experience.
• A degree or diploma in a post-secondary technical program or in Computer Science, Information Technology, or a related field.
• Proven software implementation, training, and consulting experience.
• Strong understanding of system integrations, APIs, and data migrations.
• Proficiency with tools such as SQL, CRM/ERP systems, and enterprise software platforms.
• Experience with relational databases, Linux and Windows
• Excellent communication and interpersonal skills to collaborate effectively with clients and internal teams.
• Strong problem-solving skills and attention to detail.

Requirements:

• Up to 40% of Canada, U.S., and international travel to support team members at client sites or to attend industry conferences and events.
• This hybrid role has up to two days in the office to facilitate brainstorming and team building. 

Our Recruiting Process

We strive to make our process as simple as possible while still providing opportunities for us to learn about each other.

1. Intro/screening call with our Recruitment Team
2. Short online behavioral and cognitive assessment via the Predictive Index
3. Virtual Interview with Hiring Manager
4. Onsite panel technical interview 

At Henry Schein One, hiring is always human first: every application is personally reviewed, every interview is human-to-human, and we only use AI tools to support listening and accuracy, never to replace real connection.

Compensation and Benefits 

The posted range for this position is between CAD 77,500 and CAD 90,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient and experienced in the role. Many factors go into determining employee pay within the posted range including prior experience, training, current skills, certifications & education etc.

Our benefits also include:

• 3% RRSP matching

• Comprehensive health benefits plan, including 100% drug coverage

• 3-week paid vacation, growing up to 5 weeks with tenure

• Unlimited paid flex days

• Paid Birthday off

Job Description:

The Technical Implementation Manager will be responsible for collaborating with cross-functional teams to drive implementations forward and adhere to deliverable deadlines. This position serves as the key resource for clients during the implementation process.
Responsibilities & Duties

• Serve as the primary point of contact/driver for project completion with existing customers through implementation. Establish processes/procedures to manage customer portfolio activity.
• Become a product expert, with a strong understanding of configurations and data integration.
• Work cross functionally internally to solve implementation challenges.
• Demonstrate understanding of web-based applications, APIs, and data integration.
• Monitor new client implementations and existing client support; provide daily problem solving, coordination and leadership as required.
• Actively contribute to sprint tasks
• Work cross functionally internally to solve implementation challenges.
• Work with the Client's technical team to smoothen up the integration.
• POC to answer any Technical questions should they have throughout the implementation.
• Partner with technical and operations resources as they develop integrated software solutions and support systems to serve the partners and clients.
• Maintain ongoing reporting of partner/client status and activities.
• Management of multiple complex SAAS projects and implementations
• Ability to proactively troubleshoot and solve problems with limited supervision.
• Fosters collaboration and positive team environment.

Supervisory Responsibility

• This position does not have any supervisory responsibility or direct reports.

Qualifications & Skills

• Candidates must exhibit experience in a client-facing role, leading a multi-position team, and implementing successful project plans with a focus on client support.
• Familiarity with Smart Sheet, Jira, and Salesforce is advantageous, but not necessary.
• Knowledge of financial services or banking is a plus, but not required.
• Proven working experience in implementations.
• Candidates must demonstrate solid business background experience and experience in implementations, alongside excellent professional written and verbal communication skills while communicating with client managers, directors, and VPs.
• Strong interpersonal skills, core values, including a positive attitude, balance, creativity, determination, and teamwork are vital.
• Proven experience as a self-starter is an added advantage with the capability to identify the need for and develop processes and materials.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others. An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Join our team where you'll play a pivotal role in guiding and supporting the onboarding process.
As the Manager of the Technical Client Consulting team, you will be instrumental in transforming our client onboarding experience by leading a team of experts who provide technical consulting and support to large enterprise clients. This role involves managing a team responsible for understanding client requirements, platform solutioning, and ensuring a seamless transition from initiation to production rollout. You will work closely with senior leadership to align the team's objectives with the broader organizational strategy, fostering a culture of continuous improvement and innovation. The ideal candidate will possess a strong background in people management, technical consulting, and client services.
Job Responsibilities:
+ Lead and manage a team of technical consultants, providing strategic guidance and fostering professional development.
+ Analyze roles and responsibilities to identify areas for improvement and enhance team capabilities.
+ Foster a culture of continuous learning and professional growth within the team.
+ Collaboratively manage a rotating portfolio of new and existing CB and CIB Merchant Services clients.
+ Act as a subject matter expert, advising clients and the Merchant Services core implementations team on products and processes.
+ Ensure adherence to compliance standards and operating procedures.
+ Understand requirements and platform solutioning for client implementations.
+ Define and approve comprehensive client solutions from connectivity to reporting and reconciliation.
+ Develop a communication strategy to keep stakeholders informed during onboarding and production validation.
+ Establish key performance indicators (KPIs) to measure the success of client onboarding initiatives, and regularly report progress to senior leadership and stakeholders.
+ Lead change management efforts to ensure smooth transitions and minimize resistance.
Required Qualifications, Capabilities and Skills:
+ Minimum 10 years of work experience; 5 years of experience with Client Services, Implementations, and/or Operations teams.
+ Bachelor's degree in Business Administration, Organizational Development, or a related field.
+ Strong strategic thinking and problem-solving skills.
+ Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
+ Demonstrated experience in leading successful change initiatives and managing complex projects.
+ Ability to promote a culture of teamwork and partnership across the organization.
+ Ability to adapt to a changing environment and manage through ambiguity.
+ Ability to work in a deadline-driven environment.
Preferred Qualifications, Capabilities and Skills:
+ Advanced analytics and presentation capability - Ability to tell stories with data; detect meaningful trends and identify appropriate methods of measurement for business use cases.
+ Proven knowledge of the merchant service industry (including PCI), development of operational controls processes, and risk mitigation.
+ Understanding of relational database concepts and ability to write SQL.
+ Deep data analysis using tools like Toad, Snowflake, and Excel.
+ Transaction research using Splunk, OpenSearch, and Olly Search dashboards.
+ Extensive knowledge in Merchant Services business verticals, technical platforms, and processes.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join our team where you'll play a pivotal role in guiding and supporting the onboarding process.

As the Manager of the Technical Client Consulting team, you will be instrumental in transforming our client onboarding experience by leading a team of experts who provide technical consulting and support to large enterprise clients. This role involves managing a team responsible for understanding client requirements, platform solutioning, and ensuring a seamless transition from initiation to production rollout. You will work closely with senior leadership to align the team's objectives with the broader organizational strategy, fostering a culture of continuous improvement and innovation. The ideal candidate will possess a strong background in people management, technical consulting, and client services.

Job Responsibilities:

• Lead and manage a team of technical consultants, providing strategic guidance and fostering professional development.
• Analyze roles and responsibilities to identify areas for improvement and enhance team capabilities.
• Foster a culture of continuous learning and professional growth within the team.
• Collaboratively manage a rotating portfolio of new and existing CB and CIB Merchant Services clients.
• Act as a subject matter expert, advising clients and the Merchant Services core implementations team on products and processes.
• Ensure adherence to compliance standards and operating procedures.
• Understand requirements and platform solutioning for client implementations.
• Define and approve comprehensive client solutions from connectivity to reporting and reconciliation.
• Develop a communication strategy to keep stakeholders informed during onboarding and production validation.
• Establish key performance indicators (KPIs) to measure the success of client onboarding initiatives, and regularly report progress to senior leadership and stakeholders.
• Lead change management efforts to ensure smooth transitions and minimize resistance.

Required Qualifications, Capabilities and Skills:

• Minimum 10 years of work experience; 5 years of experience with Client Services, Implementations, and/or Operations teams.
• Bachelor's degree in Business Administration, Organizational Development, or a related field.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Demonstrated experience in leading successful change initiatives and managing complex projects.
• Ability to promote a culture of teamwork and partnership across the organization.
• Ability to adapt to a changing environment and manage through ambiguity.
• Ability to work in a deadline-driven environment.

Preferred Qualifications, Capabilities and Skills:

• Advanced analytics and presentation capability - Ability to tell stories with data; detect meaningful trends and identify appropriate methods of measurement for business use cases.
• Proven knowledge of the merchant service industry (including PCI), development of operational controls processes, and risk mitigation.
• Understanding of relational database concepts and ability to write SQL.
• Deep data analysis using tools like Toad, Snowflake, and Excel.
• Transaction research using Splunk, OpenSearch, and Olly Search dashboards.
• Extensive knowledge in Merchant Services business verticals, technical platforms, and processes.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join us in shaping the future of Commercial Banking! As a pivotal member of our team, you will have the opportunity to lead and innovate in a dynamic, client-facing environment. Your expertise will drive the success of our Technical Product Implementations and Training Management, setting the tone for our clients' business expansion. Be part of a team that values creativity, collaboration, and strategic thinking. Together, we will empower our clients and make a significant impact in the banking industry.

As a Technical Product Implementations and Training Management professional within the Client Onboarding and Service organization, you will play a crucial role in developing and executing training strategies for our Technical Project Managers. You will work closely with global teams to enhance our implementation processes, ensuring our clients receive the best possible experience. Your work will directly contribute to the growth and success of our clients and the wider community.

Job Responsibilities:

• Partner closely with global Product/Client Technical On-boarding teams to perform procedure analysis and develop training programs.
• Own the end-to-end development and execution of training programs, including curriculum design, logistics, planning, pre-work, and post-program activities.
• Create and modify procedures for the organization.
• Utilize creative problem-solving and decision-making abilities.
• Ensure adherence to policy, procedures, and global regulatory requirements.
• Identify, escalate, and resolve risks and issues to closure.
• Collaborate on strategic business initiatives as a Subject Matter Expert.

Required qualifications, capabilities, and skills:

• 5+ years of industry experience in an implementation function, including client-facing roles, within the banking space.
• Technical working experience in payments, B2B systems integration, and ERP like Oracle, SAP, NetSuite.
• BA/BS degree.
• Experience with training plan and procedures creation along with training facilitation.
• Proven capability of applying project management methodology to develop an implementation plan and execute deliverables for complex, strategic change programs.
• Strong organizational skills to meet deadlines in a fast-paced environment, with attention to detail.
• Strong interactive personal and communication skills, with the ability to influence others for positive results.
• Executive presence; able to manage stakeholder expectations at various levels and communicate effectively and clearly.
• Proficiency in Microsoft Office Suite.
• Ability to map and document progress of complex workflows.

Preferred qualifications, capabilities, and skills:

• Cash Management and Treasury Services product experience.
• Previous direct external client interaction experience.
• Consulting experience is a plus.

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

Some travel required (10%) to visit clients and internal partners.

Please note this role is not eligible for employer immigration sponsorship.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Chicago,IL $95,500.00 - $153,000.00 / year

Join us in shaping the future of Commercial Banking! As a pivotal member of our team, you will have the opportunity to lead and innovate in a dynamic, client-facing environment. Your expertise will drive the success of our Technical Product Implementations and Training Management, setting the tone for our clients' business expansion. Be part of a team that values creativity, collaboration, and strategic thinking. Together, we will empower our clients and make a significant impact in the banking industry.
As a Technical Product Implementations and Training Management professional within the Client Onboarding and Service organization, you will play a crucial role in developing and executing training strategies for our Technical Project Managers. You will work closely with global teams to enhance our implementation processes, ensuring our clients receive the best possible experience. Your work will directly contribute to the growth and success of our clients and the wider community.
**Job Responsibilities:**
+ Partner closely with global Product/Client Technical On-boarding teams to perform procedure analysis and develop training programs.
+ Own the end-to-end development and execution of training programs, including curriculum design, logistics, planning, pre-work, and post-program activities.
+ Create and modify procedures for the organization.
+ Utilize creative problem-solving and decision-making abilities.
+ Ensure adherence to policy, procedures, and global regulatory requirements.
+ Identify, escalate, and resolve risks and issues to closure.
+ Collaborate on strategic business initiatives as a Subject Matter Expert.
**Required qualifications, capabilities, and skills:**
+ 5+ years of industry experience in an implementation function, including client-facing roles, within the banking space.
+ Technical working experience in payments, B2B systems integration, and ERP like Oracle, SAP, NetSuite.
+ BA/BS degree.
+ Experience with training plan and procedures creation along with training facilitation.
+ Proven capability of applying project management methodology to develop an implementation plan and execute deliverables for complex, strategic change programs.
+ Strong organizational skills to meet deadlines in a fast-paced environment, with attention to detail.
+ Strong interactive personal and communication skills, with the ability to influence others for positive results.
+ Executive presence; able to manage stakeholder expectations at various levels and communicate effectively and clearly.
+ Proficiency in Microsoft Office Suite.
+ Ability to map and document progress of complex workflows.
**Preferred qualifications, capabilities, and skills:**
+ Cash Management and Treasury Services product experience.
+ Previous direct external client interaction experience.
+ Consulting experience is a plus.
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Some travel required (10%) to visit clients and internal partners.
Please note this role is not eligible for employer immigration sponsorship.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $95,500.00 - $153,000.00 / year

Join us in shaping the future of Commercial Banking! As a pivotal member of our team, you will have the opportunity to lead and innovate in a dynamic, client-facing environment. Your expertise will drive the success of our Technical Product Implementations and Training Management, setting the tone for our clients' business expansion. Be part of a team that values creativity, collaboration, and strategic thinking. Together, we will empower our clients and make a significant impact in the banking industry.

As a Technical Product Implementations and Training Management professional within the Client Onboarding and Service organization, you will play a crucial role in developing and executing training strategies for our Technical Project Managers. You will work closely with global teams to enhance our implementation processes, ensuring our clients receive the best possible experience. Your work will directly contribute to the growth and success of our clients and the wider community.

Job Responsibilities:

• Partner closely with global Product/Client Technical On-boarding teams to perform procedure analysis and develop training programs.
• Own the end-to-end development and execution of training programs, including curriculum design, logistics, planning, pre-work, and post-program activities.
• Create and modify procedures for the organization.
• Utilize creative problem-solving and decision-making abilities.
• Ensure adherence to policy, procedures, and global regulatory requirements.
• Identify, escalate, and resolve risks and issues to closure.
• Collaborate on strategic business initiatives as a Subject Matter Expert.

Required qualifications, capabilities, and skills:

• 5+ years of industry experience in an implementation function, including client-facing roles, within the banking space.
• Technical working experience in payments, B2B systems integration, and ERP like Oracle, SAP, NetSuite.
• BA/BS degree.
• Experience with training plan and procedures creation along with training facilitation.
• Proven capability of applying project management methodology to develop an implementation plan and execute deliverables for complex, strategic change programs.
• Strong organizational skills to meet deadlines in a fast-paced environment, with attention to detail.
• Strong interactive personal and communication skills, with the ability to influence others for positive results.
• Executive presence; able to manage stakeholder expectations at various levels and communicate effectively and clearly.
• Proficiency in Microsoft Office Suite.
• Ability to map and document progress of complex workflows.

Preferred qualifications, capabilities, and skills:

• Cash Management and Treasury Services product experience.
• Previous direct external client interaction experience.
• Consulting experience is a plus.

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

Some travel required (10%) to visit clients and internal partners.

Please note this role is not eligible for employer immigration sponsorship.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Chicago,IL $95,500.00 - $153,000.00 / year