46,723 Implementation Lead jobs in the United States
Implementation Lead
30383 Atlanta, Georgia
LifeWorks
Posted 2 days ago
Job Viewed
Job Description
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join our dynamic team as an Implementation Lead and become the strategic bridge between cutting-edge technology solutions and client success. You'll lead high-impact implementations for enterprise clients, coordinating project teams of approximately 10 professionals through complex system transitions while ensuring exceptional delivery quality.
This role offers the unique opportunity to shape client relationships, drive methodology excellence, and directly influence the success of transformational projects in the defined benefits administration industry.
This is a remote position with the option for in-person attendance in a TELUS Health office, if available in your area. The ability to travel is required.
What You'll Do
Strategic Project Leadership & Client Partnership
- Lead end-to-end delivery of high-quality implementations and ongoing production support for enterprise client projects
- Partner with clients to validate project scope, timelines, and delivery methodology, ensuring smooth transitions to new solutions
- Establish and maintain client-specific success criteria for long-term relationship excellence
- Identify and mitigate risks to client satisfaction while developing proactive resolution strategies
- Own and champion our implementation methodology, presenting it confidently to clients and establishing robust project governance
- Provide strategic guidance and coordination to implementation teams of approximately 10 professionals, including Functional Leads and Business Analysts
- Drive continuous improvement by identifying methodology enhancements and sharing insights with leadership
- Collaborate seamlessly with Project Managers, Functional Leads, and product development teams to deliver optimal solutions
- Navigate complex stakeholder relationships, serving as the key spokesperson for internal methodology and project decisions
- Control project scope based on contractual agreements while maintaining positive client relationships
- Proactively identify opportunities for product enhancements that drive meaningful business improvements for clients
Project Leadership Excellence
- Decisive under pressure - Make confident decisions even with uncertainties and identified risk levels
- Influential communicator - Effectively influence both internal teams and client stakeholders
- Adaptive presenter - Understand your audience and tailor communication style accordingly
- Technical translator - Express complex technical concepts in clear, accessible terms
- Positive team catalyst - Maintain optimism and keep teams engaged through challenging implementations
- Process innovator - Proactively propose improvements to current processes and methodologies
- Knowledge multiplier - Effectively transfer expertise and guide team members
- Exceptional communicator - Demonstrate excellent written and verbal communication skills with experience presenting to senior management
- Technology-savvy - Show demonstrated aptitude for technology and system development lifecycle understanding
- Reliable performer - Consistently deliver results while remaining flexible and adaptable in fast-paced environments
- Multi-tasking expert - Successfully manage multiple priorities in challenging, dynamic environments
Soft Skills
- Strong project leadership abilities
- Ability to provide day-to-day guidance to implementation teams
- Team engagement and coordination
- Organizational effectiveness
- Excellent written and verbal communication skills
- Ability to express technical concepts clearly
- Ability to influence people (internally and with clients)
- Strong problem-solving skills
- Risk identification and mitigation strategy development
- Collaborative working style with Project Managers and product development teams
- Bachelor's degree in administration, computer science, actuarial mathematics, business analysis, or related field
- 10+ years of experience in pension plan management, workflow management system implementation, or administrative process automation
- Demonstrated aptitude for technology and system development lifecycle
- Implementation methodology ownership and presentation experience
- Scope control based on contracts
- Proficiency in current computer technologies
- Lead large-scale transformational projects that directly impact enterprise clients
- Develop expertise in cutting-edge implementation methodologies and client relationship management
- Work with talented project teams of approximately 10 professionals
- Guide and support implementation professionals through complex projects
- Drive methodology improvements and contribute to organizational excellence
- Build meaningful relationships with enterprise clients during critical system transitions
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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0
Implementation Lead
10261 New York, New York
C R O S B Y
Posted 4 days ago
Job Viewed
Job Description
Welcome to Crosby
We're a team of technologists and legal experts collaborating closely to reimagine corporate legal services from the ground up. We build proprietary technology and human-in-the-loop workflows to enhance the lawyer-machine relationship radically. We want to review complex documents, for example, faster than ever, and with perfect quality.
Crosby was founded by Ryan (Penn, Stanford Law, ex-Cooley, former GC) and John (Penn M&T, ex-Ramp, ex-Google).
We believe:
You will own the process of learning and ingesting information about our clients as quickly and creatively as possible. This is a huge problem that law firms haven't solved yet; you'll work cross-functionally with lawyers and engineers to finally fix this. This role is part execution, part pattern recognition-and a strong fit for someone who is organized likes creating structure.
What You'll Do
Note: Crosby is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Pursuant to New York Labor Law Section 194-b, US Pay Range is $80,000 - $150,000 which represents the base salary we reasonably expect to pay for this position at the time of this posting. Final compensation will be determined based on skills, experience, and qualifications.
We're a team of technologists and legal experts collaborating closely to reimagine corporate legal services from the ground up. We build proprietary technology and human-in-the-loop workflows to enhance the lawyer-machine relationship radically. We want to review complex documents, for example, faster than ever, and with perfect quality.
Crosby was founded by Ryan (Penn, Stanford Law, ex-Cooley, former GC) and John (Penn M&T, ex-Ramp, ex-Google).
We believe:
- A great legal system is the watermark of a great society.
- Legal work is an art and science. We want to discover the frontier between the two and codify the scientific parts, which is a magnificent puzzle.
- Selling work, not software, is the best way to realize the productivity gains of GenAI for professional services.
- In an in-person culture at our NYC office.
You will own the process of learning and ingesting information about our clients as quickly and creatively as possible. This is a huge problem that law firms haven't solved yet; you'll work cross-functionally with lawyers and engineers to finally fix this. This role is part execution, part pattern recognition-and a strong fit for someone who is organized likes creating structure.
What You'll Do
- Manage all client onboardings (project manage each step, run all calls, build knowledge bases)
- Own client knowledge. Decide the right ways to structure this using database and LLMs, build them for each client, and update them
- Spot gaps in our current workflows and products and suggest fixes-template it once so it's repeatable
- Collaborate with legal, operations, and client success to improve how we deliver and scale
- 1-3 years of experience in law, consulting, finance, or a similarly analytical and high pressure environment.
- You pay attention to detail and don't wait to be told twice
- You're interested in how high-performing legal and client-facing teams operate
- Proven ability to own complex systems or projects end-to-end, especially in ambiguous or high-stakes settings.
- Work closely with worldclass lawyers, engineers and operators on meaningful problem
- Join a thoughtful, driven, low-ego team that values execution
- Competitive salary and equity compensation.
- Comprehensive health, dental, and vision insurance.
- Unlimited PTO
- In-person team in NYC with a collaborative, high-energy environment.
Note: Crosby is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Pursuant to New York Labor Law Section 194-b, US Pay Range is $80,000 - $150,000 which represents the base salary we reasonably expect to pay for this position at the time of this posting. Final compensation will be determined based on skills, experience, and qualifications.
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1
Implementation Lead
02298 Boston, Massachusetts
The Ceres Group
Posted 14 days ago
Job Viewed
Job Description
Implementation Lead
- Be the face of the ADS organization to take the client through the Alpha journey/adoption. The candidate is expected to provide thought leadership to the client during the due diligence and through the entire implementation journey. Act as the ADS Lead for all implementation activities with internal or external stake holders
- Responsible for the end to end Implementation of Front-to-Back ("F2B") Alpha Data Platform ("ADP")/ADS solutions to the client, starting with helping with pre contract due diligence, Business Requirements, Solution Design, Environment Setup, Tracking of Development of any Custom Components, Testing Activities, Go Live activities and Post Go live hyper care support. Will manage at least one large client implementation or multiple medium to small clients concurrently
- Collaborate with upstream application and system owners within the organization to integrate into ADP using the standard model
- Partner with broader Application/Service Owners to provide solutions in support of any new client requirements that are extension of the standard set of services or in some select cases a client specific bespoke solution including but not limited too; Alpha Services, CRD, Alpha Data Platform
- Support the defect resolution process by collaborating with the development team in understanding the root cause of data issues and ensuring all defects are fixed. Collaborating with all internal technical and business teams including GTS, SaaS Ops, Alpha Cloud Ops, Alpha Platform Engineering, Alpha Product, ADS Product, Alpha Data Ops and clients to resolve
- Collaborate with Client Implementation Executives to align on the Alpha implementation activities
- Establish standard operating procedures and ensure adoption, including any client specific requirements that might be custom bespoke processes. Engage with the L2/L4 Support teams to insure proper coverage
- Communicate to all stakeholders on status and progress of the overall Implementation Program from ADS perspective
- Be the voice of the client, continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve the client experience.
- Manage the resources that are working on a client implementation in a matrixed organization, this will include Project Managers, Business Analysts, Testers, Developers and other support staff
- Collaborate with external vendors as needed for a given client implementation, this will include vendors like Bloomberg, Refinitive, MSCI, Factset, Axioma etc.,
- Manage the Implementation budget, resources and the run rate to insure we are operating within Budget and managing the scope.
- Have a strong discipline towards managing scope, raise change controls as necessary to maintain the program health
- Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite.
- Demonstrate excellent motivational skills and lead by example in all areas.
- Influencing the staff in a matrixed organization is required
- Support a culture of commitment, team work and productivity alongside diversity and work life balance.
- Must have experience in Asset Management Data, Front, Middle and Back Office services
- Business Analysis and Project Management skills are a must
- Extensive experience with Financial Services data domains - Security Master, Entity Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc
- Must have proficiency in SQL
- Knowledge of Data Management, Data Governance, Service Catalogue, Data Lineage tools, Operational Dash boards, Process Monitoring tools
- Working knowledge in Azure cloud platforms and Snowflake is a huge plus
- Knowledge about internal and external integrations, triage issues and implement/recommend solutions to data problems and anomalies
- University degree in the field of computer science, data management or other financial services technical field
- 15+ years in data management, product and market data roles and responsibilities
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2
Implementation Lead
85718 Tucson, Arizona
Rincon Research Corporation
Posted 21 days ago
Job Viewed
Job Description
Why Join Rincon Research Corporation (RRC)?
At Rincon Research Corporation, our primary business is innovating, developing, and fielding digital signal processing (DSP) products and services for the United States Defense and Intelligence Communities in support of national security.
Rincon Research Corporation (RRC), an employee owned company, is seeking a talented, tenacious, results-driven individual who is an experienced and strategic Implementation Lead to oversee the successful deployment of Deltek ProPricer within our organization. This role will be responsible for leading cross-functional teams, managing vendor relationships, and ensuring the solution aligns with business goals and compliance requirements. This position is temporary and is expected to last up to six months and is not benefit eligible.
Come join the team that is creating cutting edge signal processing and geolocation systems for the future!
What are the primary responsibilities in the Implementation Lead position?
Where is the position located?
This position is located at our Tucson, AZ Headquarters. (Duration: up to six months and not benefit eligible)
Rincon Research Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
At Rincon Research Corporation, our primary business is innovating, developing, and fielding digital signal processing (DSP) products and services for the United States Defense and Intelligence Communities in support of national security.
Rincon Research Corporation (RRC), an employee owned company, is seeking a talented, tenacious, results-driven individual who is an experienced and strategic Implementation Lead to oversee the successful deployment of Deltek ProPricer within our organization. This role will be responsible for leading cross-functional teams, managing vendor relationships, and ensuring the solution aligns with business goals and compliance requirements. This position is temporary and is expected to last up to six months and is not benefit eligible.
Come join the team that is creating cutting edge signal processing and geolocation systems for the future!
What are the primary responsibilities in the Implementation Lead position?
- Complete the end-to-end implementation of Deltek ProPricer, including planning, configuration, testing, training, and go-live support.
- Collaborate with finance, pricing, and IT teams to gather requirements and translate them into system configurations.
- Serve as the primary liaison with Deltek.
- Develop and maintain project plans, timelines, and status reports.
- Ensure compliance with government pricing regulations and internal controls.
- Provide training and support to end users and stakeholders.
- Identify and mitigate project risks and issues proactively
- Bachelor's degree in Business, Finance, Information Systems, or related field.
- 5+ years of experience in ERP or pricing system implementations, with at least 2 years focused on Deltek ProPricer.
- Strong understanding of government contracting and cost proposal processes.
- Proven project management skills with the ability to lead cross-functional teams.
- Excellent communication, problem-solving, and stakeholder management skills.
- US CITIZENSHIP REQUIRED
- Experience with other Deltek tools (e.g., Cobra, Open Plan).
- PMP or similar project management certification.
- Familiarity with FAR/DFARS and DCAA compliance.
Where is the position located?
This position is located at our Tucson, AZ Headquarters. (Duration: up to six months and not benefit eligible)
Rincon Research Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
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3
Implementation Lead
78613 Round Rock, Texas
IBT Apps
Posted 21 days ago
Job Viewed
Job Description
Benefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
IBT Apps is currently looking to recruit a suitable candidate for the position of Implementation Lead. This person is responsible for driving fast, efficient, and delightful onboarding for new and existing customers, working in partnership with customer support, sales team, and development to own the strategic onboarding process including managing timelines, project, stakeholder alignment, and expectations setting across internal and external teams.
Who is IBT Apps?
At IBT Apps, we are more than just a financial services software company – we are a trusted partner to community banks and credit unions across the United States. Our mission is to empower these financial institutions to thrive in today's dynamic banking landscape. Join us in our mission to empower community banks, drive innovation, and make a lasting impact on the financial services sector. Discover what it's like to be part of a team that's reshaping the future of banking across the nation.
We have employees all over the US but we’re very comfortable working remotely. This position can be based out of our Cedar Park, Texas office or remotely in FL, IL, IN, GA, ND, OH, OK, or TX. Our work style is results oriented, pragmatic and rational. We also prefer simple over complex.
Job Description
The Implementation Lead is responsible for coordinating and leading cross-functional teams, working with the Project Manager to define project scope and objectives, and ensuring successful project delivery. They will serve as the primary contact for customer onboarding projects, ensuring deliverables are met on time and within budget, and acting as a liaison between clients and internal departments throughout the implementation lifecycle.
Duties
Onboarding & Implementation (Client-Facing)
Own and lead client onboarding engagements from kickoff through go live.
Serve as the primary point of contact during implementation, ensuring clear expectations and communication.
Facilitate internal resource coordination across development, operations, and support teams.
Drive seamless onboarding experience that enables successful product adoption and client satisfaction.
Cross-Functional Collaboration & Bridging Role
Bridge the strategic and operational gap between Implementation and Support teams.
Coordinate the internal handoff process to ensure continuity of service and context.
Partner with support team to identify recurring implementation-related issues and address upstream.
Document and transfer relevant project information and client history to Support.
Support Team Enablement & Future Oversight
Collaborate with Support to continuously improve onboarding-related documentation, knowledge bases, and SOPs.
Participate in the development of support workflows for new product features and rollouts.
In time, grow into a leadership role overseeing both Implementation and Support team performance and process alignment.
Process Improvement & Project Tracking
Maintain accurate implementation records and timelines via Zoho or other project tools.
Identify opportunities to improve onboarding timelines, resource allocation, and client touchpoints.
Collaborate with development teams to influence user stories based on client onboarding insights.
Skills & Requirements
Academic degrees don’t carry too much weight with us, but they make statements about your work ethics. You should demonstrate a strong work ethic and commitment to maintaining high ethical standards.
Experience leading client onboarding or implementations projects, preferably in SaaS or FinTech environments.
Strong ability to coordinate across cross-functional teams to ensure alignment.
Experience using project tools such as Zoho, Jira, MS Project, etc.
Excellent communication, relationship-building, and time management skills.
Familiarity with the financial industry is advantageous as it provides context and understanding of the industry's specific requirements and challenges.
This is a remote position.
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4
Product Implementation Lead
68182 Omaha, Nebraska
Fiserv
Posted today
Job Viewed
Job Description
**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Product Implementation Lead
**What does a successful Credit Risk Implementation Advisor do?**
The Product Implementation Lead ensures Fiserv delivers on commitments to financial institution partners and enhance client satisfaction by collaborating across the organization. They are key in guiding clients through the implementation process, enabling superior services that improve consumer experiences, enhance client efficiency, and modernize engagement workflows.
**What you will do:**
+ Lead and execute implementation functions, including gathering requirements, system configuration support, planning, and client support for Fiserv's Credit Risk Products.
+ Provide consultation, configuration, and training support as a subject matter expert on credit risk solutions.
+ Assume ownership of all aspects of the implementation project, managing expectations, ensuring task completion, and closing implementation work.
+ Partner with Fiserv fulfillment teams to document timelines, gather and document requirements, and complete deliverables.
+ Manage expectations, provide clear and concise project status documentation, and develop a formal communication plan customized to each client's implementation needs.
+ Coordinate communication between internal Fiserv teams and external client teams.
+ Proactively manage implementations, identifying risks before they become critical blockers.
+ Develop a strong understanding of internal Fiserv processes impacting delivery.
**How you'll work:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
**What you will need to have:**
+ 4+ years of experience in business analysis, business systems analysis, or product strategy.
+ Experience with software implementation; knowledge of SDLC and working with development teams.
+ Demonstrated history of direct client engagement while delivering technology/software solutions.
+ Bachelor's degree in business, operations, technology, or a related field, or equivalent military experience.
+ Presenting and leading stakeholders and clients through complex topics; requirements gathering, discovery sessions, training.
**What would be great to have:**
+ 2+ years of experience in the Financial Services Industry.
+ Experience with credit risk management solutions (e.g., Experian PowerCurve, FICO - ACS, TRIAD, or Strategy Director).
+ Working knowledge of IT program and project management functions.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.**
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Product Implementation Lead
**What does a successful Credit Risk Implementation Advisor do?**
The Product Implementation Lead ensures Fiserv delivers on commitments to financial institution partners and enhance client satisfaction by collaborating across the organization. They are key in guiding clients through the implementation process, enabling superior services that improve consumer experiences, enhance client efficiency, and modernize engagement workflows.
**What you will do:**
+ Lead and execute implementation functions, including gathering requirements, system configuration support, planning, and client support for Fiserv's Credit Risk Products.
+ Provide consultation, configuration, and training support as a subject matter expert on credit risk solutions.
+ Assume ownership of all aspects of the implementation project, managing expectations, ensuring task completion, and closing implementation work.
+ Partner with Fiserv fulfillment teams to document timelines, gather and document requirements, and complete deliverables.
+ Manage expectations, provide clear and concise project status documentation, and develop a formal communication plan customized to each client's implementation needs.
+ Coordinate communication between internal Fiserv teams and external client teams.
+ Proactively manage implementations, identifying risks before they become critical blockers.
+ Develop a strong understanding of internal Fiserv processes impacting delivery.
**How you'll work:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
**What you will need to have:**
+ 4+ years of experience in business analysis, business systems analysis, or product strategy.
+ Experience with software implementation; knowledge of SDLC and working with development teams.
+ Demonstrated history of direct client engagement while delivering technology/software solutions.
+ Bachelor's degree in business, operations, technology, or a related field, or equivalent military experience.
+ Presenting and leading stakeholders and clients through complex topics; requirements gathering, discovery sessions, training.
**What would be great to have:**
+ 2+ years of experience in the Financial Services Industry.
+ Experience with credit risk management solutions (e.g., Experian PowerCurve, FICO - ACS, TRIAD, or Strategy Director).
+ Working knowledge of IT program and project management functions.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.**
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
View Now
5
Product Implementation Lead
68102 Omaha, Nebraska
Fiserv, Inc.
Posted 7 days ago
Job Viewed
Job Description
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Product Implementation Lead
What does a successful Credit Risk Implementation Advisor do?
The Product Implementation Lead ensures Fiserv delivers on commitments to financial institution partners and enhance client satisfaction by collaborating across the organization. They are key in guiding clients through the implementation process, enabling superior services that improve consumer experiences, enhance client efficiency, and modernize engagement workflows.
What you will do:
* Lead and execute implementation functions, including gathering requirements, system configuration support, planning, and client support for Fiserv's Credit Risk Products.
* Provide consultation, configuration, and training support as a subject matter expert on credit risk solutions.
* Assume ownership of all aspects of the implementation project, managing expectations, ensuring task completion, and closing implementation work.
* Partner with Fiserv fulfillment teams to document timelines, gather and document requirements, and complete deliverables.
* Manage expectations, provide clear and concise project status documentation, and develop a formal communication plan customized to each client's implementation needs.
* Coordinate communication between internal Fiserv teams and external client teams.
* Proactively manage implementations, identifying risks before they become critical blockers.
* Develop a strong understanding of internal Fiserv processes impacting delivery.
How you'll work:
* This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
What you will need to have:
* 4+ years of experience in business analysis, business systems analysis, or product strategy.
* Experience with software implementation; knowledge of SDLC and working with development teams.
* Demonstrated history of direct client engagement while delivering technology/software solutions.
* Bachelor's degree in business, operations, technology, or a related field, or equivalent military experience.
* Presenting and leading stakeholders and clients through complex topics; requirements gathering, discovery sessions, training.
What would be great to have:
* 2+ years of experience in the Financial Services Industry.
* Experience with credit risk management solutions (e.g., Experian PowerCurve, FICO - ACS, TRIAD, or Strategy Director).
* Working knowledge of IT program and project management functions.
Perks at Work:
* We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
* Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
* Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
* Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
* Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
* Advance your career with training, development, certification, and internal mobility opportunities.
* Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
* Apply using your legal name
* Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Apply Now
#FiservProud
Corporate Social Responsibility
Global Leadership
Unique Suite of Solutions
Benefits
* Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
* Fuel Your Life Wellness Program
Resources to elevate your well-being
* 401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
* Employee Resource Groups
Celebrating inclusion in the workplace
* Paid Time Away
Providing the time off to manage personal needs
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Product Implementation Lead
What does a successful Credit Risk Implementation Advisor do?
The Product Implementation Lead ensures Fiserv delivers on commitments to financial institution partners and enhance client satisfaction by collaborating across the organization. They are key in guiding clients through the implementation process, enabling superior services that improve consumer experiences, enhance client efficiency, and modernize engagement workflows.
What you will do:
* Lead and execute implementation functions, including gathering requirements, system configuration support, planning, and client support for Fiserv's Credit Risk Products.
* Provide consultation, configuration, and training support as a subject matter expert on credit risk solutions.
* Assume ownership of all aspects of the implementation project, managing expectations, ensuring task completion, and closing implementation work.
* Partner with Fiserv fulfillment teams to document timelines, gather and document requirements, and complete deliverables.
* Manage expectations, provide clear and concise project status documentation, and develop a formal communication plan customized to each client's implementation needs.
* Coordinate communication between internal Fiserv teams and external client teams.
* Proactively manage implementations, identifying risks before they become critical blockers.
* Develop a strong understanding of internal Fiserv processes impacting delivery.
How you'll work:
* This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
What you will need to have:
* 4+ years of experience in business analysis, business systems analysis, or product strategy.
* Experience with software implementation; knowledge of SDLC and working with development teams.
* Demonstrated history of direct client engagement while delivering technology/software solutions.
* Bachelor's degree in business, operations, technology, or a related field, or equivalent military experience.
* Presenting and leading stakeholders and clients through complex topics; requirements gathering, discovery sessions, training.
What would be great to have:
* 2+ years of experience in the Financial Services Industry.
* Experience with credit risk management solutions (e.g., Experian PowerCurve, FICO - ACS, TRIAD, or Strategy Director).
* Working knowledge of IT program and project management functions.
Perks at Work:
* We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
* Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
* Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
* Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
* Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
* Advance your career with training, development, certification, and internal mobility opportunities.
* Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
* Apply using your legal name
* Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Apply Now
#FiservProud
Corporate Social Responsibility
Global Leadership
Unique Suite of Solutions
Benefits
* Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
* Fuel Your Life Wellness Program
Resources to elevate your well-being
* 401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
* Employee Resource Groups
Celebrating inclusion in the workplace
* Paid Time Away
Providing the time off to manage personal needs
View Now
Be The First To Know
About the latest Implementation lead Jobs in United States !
6
Group Implementation Lead
14228 Buffalo, New York
Aither Health
Posted 7 days ago
Job Viewed
Job Description
Job Description
Job Title:
Small Group Implementation Lead
Status:
Non Exempt
Why this role is important:
The Group Implementation Lead is responsible for partnering with the Implementation Manager(s) to ensure the smooth implementation of services for new group accounts and the installation of expanded services for existing customers. This position will also be responsible for the annual renewal process for small group accounts. You will work with internal and external teams to help drive deliverables, manage timelines and expectations.
What you'll do:
• Oversee the small group implementation process to ensure projects are completed on time and according to specifications.
• Perform and lead the setup, configuration, and testing of customer instances to ensure proper functionality.
• Serve as the primary point of contact and day-to-day lead for executing vendor changes and strategic initiatives for small group accounts.
• Lead the development and execution of project plans and timelines, coordinating the needs of internal and external stakeholders.
• Collaborate with internal management teams to ensure clarity of roles and responsibilities across all parties.
• Create and share regular dashboards and status updates with management teams and executive leadership.
• Develop and track new group implementation and group renewal success measurement criteria.
• Monitor all file feeds, forms and electronic communication with brokers and groups to ensure receipt of all necessary documents.
• Delegate work and assignments to team members based on expertise, work experience,and time constraints.
• Lead interdepartmental teams to complete assigned projects on time, according to specifications, and with accuracy and efficiency.
• Coordinate internal resources and third-party vendors for flawless project execution.
• Outline project tasks and delegate accordingly.
• Update and create all appropriate folders on shred drive.
• Maintain project timelines while remaining flexible to address unanticipated issues.
• Address questions, concerns, and complaints throughout the project.
• Act as a liaison between the company, customers, and vendors.
• Communicate and collaborate effectively with colleagues and clients.
• Manage multiple projects simultaneously.
• Perform other related duties as assigned.
Requirements
What you will bring to the role:
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Exceptional organizational skills and attention to detail.
• Outstanding time management skills with a proven ability to meet deadlines.
• Robust analytical and problem-solving abilities.
• Effective supervisory and leadership skills.
• Ability to prioritize tasks and delegate appropriately.
• Thorough understanding of, or the ability to quickly learn about, the project or product being developed.
• Proficiency with Microsoft Office Suite or related software.
• At least 3 years of related experience required.
Benefits
Medical, dental, vision, paid time off, paid holidays, 401K etc.
Job Title:
Small Group Implementation Lead
Status:
Non Exempt
Why this role is important:
The Group Implementation Lead is responsible for partnering with the Implementation Manager(s) to ensure the smooth implementation of services for new group accounts and the installation of expanded services for existing customers. This position will also be responsible for the annual renewal process for small group accounts. You will work with internal and external teams to help drive deliverables, manage timelines and expectations.
What you'll do:
• Oversee the small group implementation process to ensure projects are completed on time and according to specifications.
• Perform and lead the setup, configuration, and testing of customer instances to ensure proper functionality.
• Serve as the primary point of contact and day-to-day lead for executing vendor changes and strategic initiatives for small group accounts.
• Lead the development and execution of project plans and timelines, coordinating the needs of internal and external stakeholders.
• Collaborate with internal management teams to ensure clarity of roles and responsibilities across all parties.
• Create and share regular dashboards and status updates with management teams and executive leadership.
• Develop and track new group implementation and group renewal success measurement criteria.
• Monitor all file feeds, forms and electronic communication with brokers and groups to ensure receipt of all necessary documents.
• Delegate work and assignments to team members based on expertise, work experience,and time constraints.
• Lead interdepartmental teams to complete assigned projects on time, according to specifications, and with accuracy and efficiency.
• Coordinate internal resources and third-party vendors for flawless project execution.
• Outline project tasks and delegate accordingly.
• Update and create all appropriate folders on shred drive.
• Maintain project timelines while remaining flexible to address unanticipated issues.
• Address questions, concerns, and complaints throughout the project.
• Act as a liaison between the company, customers, and vendors.
• Communicate and collaborate effectively with colleagues and clients.
• Manage multiple projects simultaneously.
• Perform other related duties as assigned.
Requirements
What you will bring to the role:
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Exceptional organizational skills and attention to detail.
• Outstanding time management skills with a proven ability to meet deadlines.
• Robust analytical and problem-solving abilities.
• Effective supervisory and leadership skills.
• Ability to prioritize tasks and delegate appropriately.
• Thorough understanding of, or the ability to quickly learn about, the project or product being developed.
• Proficiency with Microsoft Office Suite or related software.
• At least 3 years of related experience required.
Benefits
Medical, dental, vision, paid time off, paid holidays, 401K etc.
View Now
7
Implementation Lead Consultant
45208 Cincinnati, Ohio
Finit Solutions
Posted 2 days ago
Job Viewed
Job Description
Lead ConsultantThis position will involve responsibility for all build and development tasks within a domain specialty area on our largest and most complex projects or for all build and development tasks across multiple domain specialty areas on small or medium scale engagements. Lead consultants w.
View Now
8
Solutions & Implementation Lead
94706 Albany, California
Block USA
Posted 2 days ago
Job Viewed
Job Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
The Role
As Solutions & Implementation Lead at Block, you'll lead the North America team and partner with Sales to grow our enterprise merchant portfolio. You'll combine technical execution with relationship management to ensure seamless integrations and expand Block's footprint.
You will report into the Global Solution Delivery Lead and be part of a globally distributed team (UK, AU, and NA).
You Will
- Lead end-to-end implementation of enterprise integrations, aligning technical solutions with merchant business objectives.
- Lead without authority, influencing our North America regional team
- Manage multiple cross-functional projects, identifying and mitigating risks before they impact delivery.
- Drive technical discovery and solution design with enterprise merchant engineering teams
- Be a strategic liaison between enterprise merchants and Block's internal teams (Product, Engineering)
- Master and apply Block's API ecosystem to craft scalable, high-performance solutions.
- Review,validate, and advise on complex technical designs for major retailers, ensuring scalability for high-volume transaction processing
- Influence Block's product roadmap by advocating for merchant needs and market trends
- Own relationships with key stakeholders - from engineers to CTOs
- Drive complex technical implementations to completion within aggressive timelines
- Coordinate globally distributed teams to drive implementation success across time zones
- Present technical content to diverse audiences, including C-level stakeholders and engineering leaders.
- 8+ years of experience in technical delivery management for enterprise payments or e-commerce
- Experience delivering complex technical solutions for large retailers or merchants
- Strong project management skills with experience in high-stakes implementations
- Experience leading regional teams and mentoring on best practices
- Experience in client-facing roles, including executive engagement
- Expertise in:
- RESTful APIs and integration best practices
- E-commerce platforms and payment providers
- Enterprise-scale payment workflows & digital payment solutions
- Security and compliance in payments
- Experience translating technical concepts into clear business outcomes and value propositions
- Willingness to travel occasionally to enterprise client sites
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$156,200 - $34,200 USD
Zone B:
145,200 - 217,800 USD
Zone C:
137,400 - 206,200 USD
Zone D:
129,600 - 194,400 USD
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us at with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.
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