1,137 Industry Expertise jobs in the United States

Technical Expert/Subject Matter Expert

20022 Washington, District Of Columbia Tecolote Research

Posted 15 days ago

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Job Description

Overview

We are seeking a Technical Expert / Subject Matter Expert (SME) to support a high-visibility Navy program as it prepares for Milestone A approval. This position requires a minimum of 20 years of experience in cost estimating and analysis, with a focus on developing new cost estimates from the ground up. The successful candidate will have extensive expertise in DoD cost estimating and acquisition processes, along with the ability to lead efforts in creating comprehensive cost models for large-scale programs.

Responsibilities

  • Lead the development of a new cost estimate from inception for a major Navy program progressing towards Milestone A.
  • In addition, conduct cost and feasibility analyses for complex program alternatives, Program Office budgets, Contractor Proposals, and other high-impact cost-related products.
  • Provide expert-level analytical support for program controls, financial reporting, and budget execution, ensuring the alignment of estimates with program objectives and DoD guidelines.
  • Spearhead the development of the program Work Breakdown Structure (WBS) and play a critical role in crafting the program's initial Cost Analysis Requirements Description (CARD) and Acquisition Program Baseline (APB).
  • Engage with senior leadership, stakeholders, and contractors to present, defend, and document cost estimate results, ensuring clarity and confidence in program projections.
Skills Required
  • Deep understanding of DoD acquisition regulations, processes, and best practices, with a particular focus on the "Develop, Deliver, and Sustain" lifecycle and Milestone A preparation.
  • Proven experience in leading life cycle cost estimate development, including risk/uncertainty analysis and model documentation for large DoD programs.
  • Extensive knowledge of WBS development, particularly with MIL-STD-881.
  • Direct experience supporting ACAT 1D acquisition programs is preferred.
  • Knowledge & experience estimating costs for advanced missile systems (targeting, guidance, flight control, engine, warhead) is preferred.
  • Demonstrated knowledge and experience using the Automated Cost Estimating Integrated Tool (ACEIT) suite to perform cost estimating and analysis tasks.
  • 24 semester hours of quantitative course work (mathematics, statistics, engineering, physics, chemistry, etc.) to include at least three hours of college level calculus.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Certification in cost estimating or financial management, such as DAWIA Level III (or equivalent), ICEAA CCEA, CDFM, or related professional credential, is strongly preferred.
  • Active DoD Secret Clearance required; TS preferred
  • Salary Range: $120,000 - $160,000/year, depending on experience and qualifications.


Education

Bachelor's degree required, preferably in math, engineering, business, or the sciences.
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Experience Partner - Insurance Industry Expertise

07308 Jersey City, New Jersey Cognizant

Posted 23 days ago

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Job Description

About the Role
We are seeking an Experience Partner to join our team supporting our Insurance sector for our digital experience practice area, Cognizant Moment.
You serve at the core of demand generation for Cognizant Moment services - balancing sales, solutioning, storytelling, and account management. You will work directly with the market/industry account management team as well as adjacent service lines to build solutions and support needs.
Cognizant Moment reinvents experience in an AI-enabled world. Comprised of industry creative leaders and technology experts, Cognizant Moment helps businesses build a new kind of experience ecosystem - one that combines big data insights with the imaginative application of generative AI to drive innovation and deliver hyper-personalized, dynamic experiences that drive brand growth and differentiation. Focus areas include: Experience Transformation, Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience, and Customer Service.
Work Model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Desired locations are NJ or NY. This role does require approximately 25% travel. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
Accountabilities include:
+ Drive growth - Your work will include crafting a sales plan, leading a pipeline of opportunities, and working with new prospects and existing clients to build a problem statement that serves as a guidepost for solutioning.
+ Build compelling solutions - You will assemble and lead pursuit teams with appropriate skills to help your new prospects and existing clients tackle their problem statement. You'll be accountable for the story, the structure of the deal, and pricing.
+ Be a trusted advisor to your clients - You'll actively seek to establish relationships with key client stakeholders who focus on growth (typically sales, marketing, product, and business division leaders). You will be accountable for client satisfaction, and you will proactively generate thought leadership that supports your clients' desire to look ahead and anticipate the market.
+ Collaborate Across Cognizant - You'll be the point person to assemble skills/resources - within Cognizant Moment and across the organization - to respond to client needs. You'll work closely with internal account teams to plan and run existing clients.
Success in this role is based on both total contract value (TCV) targets as well as client satisfaction, and you will have specific goals around both new logos and expanding business with current clients.
What you need to have to be considered
+ Strategic problem-solving: The ability to understand business challenges and requirements from the customer's perspective, as well as industry trends, and translating them into experience solutions that generate growth.
+ Market/Industry prowess: Deep understanding the insurance sector. Will have worked with leading businesses in this space.
+ Sales experience: Proven experience in sales with a strong track record of driving revenue growth in digital experience or AI spaces.
+ Executive Presence: Effective executive communication skills to clearly articulate solution vision and demonstrate solutions in a simple but compelling way. You'll also need to be able to create your own compelling presentations.
+ Relationship management: Outstanding interpersonal abilities; skilled in handling relationships with customers, market teams, and other practice guides.
+ Commercial knowledge: Ability to analyze sales opportunities and qualify leads and opportunities. Need expertise in crafting pitches/proposals, GTM, and sales plans.
What's in it for you
You'll get the chance to build industry leading digital experience solutions that shape millions of people's lives around the globe. You will partner with specialists in Adobe, Salesforce, Contact Center, Gen AI, Commerce, Digital Products, Marketing and Content, and Personalization among others.
The annual base salary for this position is between $160,000 - $170,000. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
+ Medical/Dental/Vision/Life Insurance
+ Paid holidays plus Paid Time Off
+ 401(k) plan and contributions
+ Long-term/Short-term Disability
+ Paid Parental Leave
+ Employee Stock Purchase Plan
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Technical Subject Matter Expert

75215 Park Cities, Texas Facility Solutions Group

Posted 15 days ago

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Job Description

Technical Subject Matter Expert

Job Details

Job Location

90 FSG National Accounts - Dallas, TX

Description

Technical Subject Matter Expert

Job Scope

A Technical Subject Matter Expert can perform all tasks involved with the Service Coordinator III job description.

• Serve as primary in-house support in the area of expertise • Assist in developing processes and procedures in the area of expertise• Perform quality control for work performed by others. Travel not required.• Participate in root-cause analysis activities involving your area of expertise.• Provide feedback in area of expertise with strategy in efforts to improve FSG standards• Other duties as required to support the operation of FSG Leadership and Training & Development • Current on lighting/Development in specific SME applications.

Subject Matter Expert Types: • Lighting • Electrical • Estimating • Energy Management Systems • Signage

Qualifications

Responsibilities:

• Contributing to the development and verification of technical reference information, including user guides, training manuals, and system requirements. • Identifying areas where technical solutions would improve business performance • Provide input to leadership about the different standards for area of expertise • Involved in discussions with different customers, as needed, to explain in detail the scope of work needed • Participating and/or leading one-on-one and team sessions with peers, colleagues, partners, and customers that highlight area of expertise in resolution of business issue(s)• Developing/delivering/leading FSG strategy workshops internally and externally• Recognize and develop select customer relationships, conducting ongoing, in-depth analysis of customer long-term service issues, and strategies for customer development

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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Client Relationship Manager - Retail Industry Expertise

60684 Chicago, Illinois Cognizant

Posted 4 days ago

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Job Description

**About the Role**
We are seeking a seasoned Client Relationship Manager (CRM) to join our retail team. In this role, you support the Client Partner and act as a business owner for an assigned account(s), leading the day-to-day activities and having accountability for the client P&L. You work with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. You are evaluated based on are margin, revenue, and client satisfaction and retention.
**Work model:**
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week at the client site in Deerfield, Illinois. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
**In this role, you will:**
+ Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services.
+ Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities.
+ Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals.
+ Grow the client relationship by identifying new business opportunities.
+ Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management.
+ Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.
+ Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals.
+ Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.End-to-end management of the account operations including account forecasting, budgeting, and overall P&L.
+ Manage accountability against Measurable Revenue/Profit Growth within set timelines.
**What you need to have to be considered**
+ 10-15 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm.
+ Experience managing a $20 to $0M P&L.
+ Experience leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment.
+ Strong knowledge of the retail space, the associated technology landscape, and trends.
+ Demonstrated track record of managing different portfolios ranging from sales, new sales, programs and existing business.
+ A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships
+ Strong executive presence and gravitas.
+ Ability to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
+ Experience of leading and closing large deals in managed services (multi-million and multi-year contracts)
+ MBA or bachelor's degree OR equivalent combination of education, training, and experience.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
**What's in it for you**
You'll get the chance to build industry leading digital experience solutions that shape millions of people's lives around the globe. You will partner with specialists in Adobe, Salesforce, Contact Center, Gen AI, Commerce, Digital Products, Marketing and Content, and Personalization among others.
The annual base salary for this position is between 160,000 - 170,000. The specific salary is dependent on experience and other qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
**Benefits:**
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
+ Medical/Dental/Vision/Life Insurance
+ Paid holidays plus Paid Time Off
+ 401(k) plan and contributions
+ Long-term/Short-term Disability
+ Paid Parental Leave
+ Employee Stock Purchase Plan
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Technical Subject Matter Expert (SME)

22201 Arlington, Virginia Systems Planning and Analysis, Inc

Posted today

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Job Description

Overview

Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted. 

SPA provides the Defense Advanced Research Projects Agency (DARPA) technical expertise for decision support to ensure technical overmatch for the U.S. Armed Forces against any potential adversaries. Our team of experienced military, technical, and operations research analysts is skilled exploring cutting-edge technology and helping government program managers evaluate, select, and manage research programs to transition promising technologies and ensure U.S. military forces retain technological superiority in the future. We have a near-term need for Technical Subject Matter Experts to provide onsite support in Arlington, VA.

Responsibilities

SPA seeks passionate and dedicated Subject Matter Experts to engage with the research and development community to tackle complex challenges and help push the limits of technology. Expert’s primary function is to provide technical and programmatic advisory and assistance services to DARPA program managers. Assistance consists of advising on new projects of impactful basic research capabilities, including proposal reviews, site visits, demonstrations, and planning and coordinating work. Expertise required to provide assessments of laboratory and other test results and recommendations to mitigate technical risk and potential program impact of failure. SMEs will be working and communicating with both technical and non-technical audiences and must be able to understand and translate complex technical matter into easily understandable and impact-focused language.

Qualifications

Required:

  • Minimum 15 years of experience in technical, managerial or scientific fields with expert credentials; recognized as an authority in that field
  • 10+ years of extensive experience, background and knowledge of one or more DARPA programs  
  • Minimum Bachelor of Science degree in a STEM field
  • Active Secret clearance
  • Demonstrated ability to make decisions independently on R&D engineering problems and methods, in resolving important questions, and planning and coordinating work
  • Demonstrated experience in the use of advanced techniques, theories, precepts, and practices in a scientific or technological discipline
  • Able to work fully onsite based on client needs

Desired:

  • Expertise in fields of Quantum, Optics, Photonics, Physics, Materials, Artificial intelligence/Machine Learning (AI/ML), Mathematics, Engineering, Chemistry, or Human Performance
  • Graduate degree in a STEM field with published articles in field of expertise
  • Program Management Professional or equivalent certification
  • Prior experience as a DARPA Program Manager or SETA contractor, or 3-5 years supporting DARPA Program Managers on technical projects
  • Experience managing R&D programs from inception to closeout
  • Active Top Secret clearance
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Technical Subject Matter Expert - Healthcare

22107 McLean, Virginia Sierra 7, Inc.

Posted 6 days ago

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Job Description

Description

Sierra7, Inc. is seeking an experienced Technology Subject Matter Expert (SME) - Healthcare with past executive-level healthcare experience to join our team and work with the Veterans Health Administration Office of Finance for the Department of Veterans Affairs (VA). In this position, the SME will be providing support to the iFAMS Deployment Team to assist in the deployment of VA's new financial and acquisition Integrated Facilities & Asset Management (iFAMS) system across the enterprise. This role will provide expertise with system configuration, interfaces, infrastructure, testing, conversion and cut over assistance.

Position Responsibilities:

  • Assist with documenting configuration requirements, preparing configuration workbooks, and supporting system build validation activities.
  • Support interface documentation, requirements gathering, testing coordination, and issue tracking for data exchanges between iFAMS and interfacing systems.
  • Provide coordination support related to infrastructure readiness, system access, environment management, and deployment logistics.
  • Assist in data profiling, data validation, cleansing activities, data migration preparation, and documentation of data quality issues.
  • Support development of communication plans, stakeholder engagement materials, training plans, and change readiness assessments.
  • Develop draft training materials, quick reference guides, and job aids to support iFAMS end-users.
  • Support test script development, text execution coordination, defect tracking, and documentation of testing results.
  • Assist with planning, coordinating, and documenting data conversion activities, reconciliation efforts, and system cutover readiness.
  • Provide technical assistance in developing report requirements, validating reports, and supporting report development processes.
  • Attend all required meetings with internal and external stakeholders.
Requirements

Skills:
  • Demonstrated success as Technical Subject Matter Expert
  • Strong understanding of complex healthcare systems, preferably with experience in navigating the VHA's Veteran Integrated Service Network (VISN) structure, or comparable healthcare network structure.
  • Past executive-level healthcare experience that has led or contributed to setting vision and direction for a large and complex healthcare organization, preferably with VHA and/or the Department of Defense Healthcare System
  • Experience developing strategic and tactical plans
  • Ability to effectively communicate policy and information to large organizations.
  • Ability to communicate complex technical information to diverse audiences.
  • Experience supporting financial and acquisition and/or electronic health records systems.
  • Prior system implementation experience involving numerous legacy systems
  • Familiarity of 508 compliance standards. (desired)
Education & Experience:
  • Bachelor's degree in Information Technology, Engineering, Computer Science, or a related discipline
  • Executive-level healthcare experience with a large healthcare organization.
  • Minimum of 8-10 years of relevant experience
  • Previous Veterans Health Administration (VHA) experience
  • Ability to obtain government public trust clearance.
Why Join Sierra7?

Sierra7 is a Small Disabled Veteran Owned Business. We were founded in 2009 with the mission of "serving those who serve". We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and CMMI-SVC Level 3-appraised member of the government technology and services industry. We are a proud recipient of the 2024 Gold HIRE Vets Medallion Award from the US Department of Labor, which recognizes employers who successfully recruit, hire, and retain Veterans.

Benefits:
  • Medical/Dental/Vision
  • FSA (Flexible Spending Account)
  • HSA (Health Savings Account)
  • Life Insurance, Voluntary Life Insurance, Voluntary Short- and Long-Term Disability
  • Additional Supplemental Medical Benefits
    • Critical Care, Hospital Indemnity, Legal Plan, Pet Insurance, Accident
  • 401K
  • Legal Assistance
  • Financial Wellness
  • Paid Time Off (PTO)
  • Federal Holidays
  • Education Reimbursement
  • LinkedIn Learning Employee
  • Referral Program
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Technical Support - Subject Matter Expert

95678 Roseville, California Solar Edge, LLC

Posted 12 days ago

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Job Description

Description

Are you ready to power the future?

At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.

Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond.

With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work.

Location: Preferred in person within Roseville CA, Open to Remote candidates

Please note - This will be an ongoing contract opportunity

Duties and Responsibilities:

  • Answer inbound calls to troubleshoot SolarEdge products (including, but not limited to, battery, BUI, Energy Hub and Commercial products)
  • Follow up with customers via phone or email as needed to ensure 100% satisfaction
  • Schedule calls when needed for a better customer experience while remaining organized
  • Attend weekly training's specific to the Subject Matter Expert team
  • Remain up to date on all new issues and trends relating to these product lines
  • Process RMA's for damaged or faulty hardware
  • Maintain open case load to ensure fast response times to customers
  • Solve technical issues with a higher level of permissions on internal software and tools
  • Review and escalate any trends found with our products to the Tier-II team
  • Enforce standards of high quality, written and verbal communications to our customers
  • SREC and Grid Services
Requirements

Required Skills and Qualifications :
  • Spanish speaking is required.
  • AA or technical degree or equivalent professional training preferred.
  • Two years' experience in a support center (call center) environment, technical helpline and/or remote support services.
  • One year solar industry experience highly preferred, but not required.
  • Experience with solar electric products and National Electric Code (NEC) is helpful.
  • Ability to stay calm and demonstrate effective time management in a high stress environment.
  • Strong typing experience.
  • Exceptional listening and questioning skills.
  • Outstanding verbal and written communications skills.
  • Ability to multitask in a very fast-paced environment.


FAIR PAY & A JUST WORKPLACE

At SolarEdge, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation. The pay range for this position in California at the start of employment is expected to be between $19 - $23 per hour. It is anticipated that most qualified candidates will fall near the middle of this range. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.

Even more importantly, please note that salary is only one component of total compensation at SolarEdge. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that SolarEdge has to offer!

SolarEdge proudly seeks to build a richly diverse workforce by hiring people with a diversity of thoughts, identities, perspectives, and experiences that help advance the difference we make for consumers, and by ensuring our people experience equity and inclusion in their work lives. We encourage members of traditionally underrepresented communities to apply, including women, LGBTQIA people, people of color, and people with disabilities.
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Subject Matter Expert

20022 Washington, District Of Columbia Special Aerospace Security Services, Inc.

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Job Description

Position Overview:

The Subject Matter Expert II will support the Department of Defense (DoD) Chief Information Officer (CIO) in advancing and managing IT standards, technical profiles, and interoperability frameworks across the enterprise. This role involves contributing expert-level insights to ensure consistency, compliance, and strategic alignment of technical standards with enterprise architecture and modernization initiatives. The SME will assist in the governance of the DoD IT Standards Registry (DISR) and collaborate with stakeholders across the DoD enterprise.

Key Responsibilities:
• Contribute to the development and maintenance of DoD IT standards and technical profiles to ensure interoperability across systems.
• Support the governance and lifecycle management of the DoD IT Standards Registry (DISR), including coordination with DISA and other stakeholders.
• Participate in technical working groups, including the Joint Enterprise Standards Committee (JESC), providing input on standards adoption and applicability.
• Review and assess proposed IT initiatives for alignment with approved standards and interoperability frameworks.
• Assist in developing documentation, reports, and strategic briefs for DoD leadership related to IT standards and profiles.
• Track updates to authoritative standards and identify potential gaps or risks to interoperability.
• Support efforts to educate and guide Components and stakeholders on the appropriate application of IT standards in system development and acquisition.

Qualifications:

Required:
• Active Top Secret / SCI (TS/SCI) clearance.
• 8+ years of experience in enterprise IT, technical standards, or system interoperability, preferably within a DoD environment.
• Knowledge of DoD standards governance processes, including experience with DISR or similar registries.
• Familiarity with the DoD Architecture Framework (DoDAF) and data standards.
• Strong communication and collaboration skills, with experience working across organizations.

Preferred:
• Bachelor's or Master's degree in Information Technology, Systems Engineering, or a related field.
• Prior experience with Joint Staff, DISA, or DoD CIO technical working groups.
• Industry certifications such as CISSP, TOGAF, or equivalent.
• Understanding of XML schemas, interface standards, and architecture modeling tools.

Clearance Required:

Active Top Secret / SCI (TS/SCI)
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Subject Matter Expert

20022 Washington, District Of Columbia Georgetown University

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Job Description

Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Subject Matter Expert (SME) works in a team environment to provide quality customer service and support for information technology. The SME is responsible for installing, maintaining, and upgrading computers and peripherals, installing and upgrading software applications, assisting faculty, staff and students with computer issues, troubleshooting and resolving computer problems, maintaining software information systems and project calendars, documenting activity and solutions with our help desk and knowledgebase. The position will write how-to documentation and instructional guides, and offer formal classroom sessions and informal training. The position provides support for maintaining our computer labs, audio-visual classrooms, and video conference systems.

The position requires a detail oriented person with a commitment to customer service and a proven ability to develop, document, and implement a stable Windows desktop environment. The SM must possess a strong background in information technology with experience providing desktop and application support, and the ability to learn and adapt to new technologies. The SME also produces documentation and support guidelines for end-users and IT staff members. This is an emergency designated position given its key role in the support of our academic mission and the need to be available during after-hours. Additional duties include, but are not limited to:

  • Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices
  • Provides occasional guidance, some of which is technical
  • Require after hours and/or weekend support. Occasional holidays may be required. During exam periods, position hours will change to accommodate support requests.
Work Interactions
The Subject Matter Expert works daily with other Information Technology Staff to exchange, and/or request information, resolves problems, and collaborates on projects. As well as daily work with Faculty, Students and Staff of the Law Center and its related organizations - to resolve problems, discuss/consult on issues and policies affecting the Law Center, and collaborate on projects. This position works regularly with hardware and/or software vendors. As well as collaborate with colleagues in-house and off-site to meet various goals and improve Law Center Information Technology Operations services.

Requirements and Qualifications
  • Minimum of BS degree in computer science/engineering related field.
  • Minimum of four years related experience. Additional education may be substituted for experience.
  • Additional experience may be substituted for education.
  • Must be customer focused, a team player, and able to work on multiple tasks with minimal supervision
  • Excellent customer service and communication skills
  • Ability to work successfully and contribute positively to the team environment.
  • Prior employment in an academic environment a plus
  • Strong skills with SharePoint, MS Access, or MS Excel are desired
  • Excellent communication skills are essential
  • Experience with writing training manuals and support guides preferred
  • Microsoft Certified Solutions Expert (MCSE) Certification, Cisco Certified Network Associate (CCNA)
  • Helpdesk experience including the use of a ticketing system - preferably Blackboard
  • Strong knowledge of MS Active Directory, current versions of Windows, Exchange 2010, Office365, and SharePoint
  • Must be able to lift 40 lbs. sitting in a normal seated position for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.


Work Mode Designation
This position has been designated as Hybrid 1 Day. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources website:

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$44,022.00 - $73,406.80

Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at or

Need some assistance with the application process? Please call . For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
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Subject Matter Expert

35824 Huntsville, Alabama Threat Tec

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Job Description

Threat Tec, LLC, a rapidly growing Veteran-Owned Business, is the leader of Operational Environment (OE) replication and Threat Emulation/Wargaming solutions. Threat Tec brings innovative thinking and extensive experience to complex challenges for public and private sector customers. We work alongside our nation's defenders, developing solutions that drive success and protect our future. Join a team that is embodied by an unwavering commitment to professionalism, honesty, and innovation.

Job Description:

As a Subject Matter Expert (SME) on the RS3 UAS Contract, you will bring specialized expertise to support the development, implementation, and execution of unmanned aerial systems (UAS) projects. This highly specialized role requires a deep understanding and advanced knowledge of acquisition, logistics, and/or technological areas specific to the contract's requirements. You will provide expert-level guidance and contribute to the technical and strategic direction of projects, ensuring that all tasks are completed to the highest standards. A Secret Clearance is required to ensure secure operations within the contract's parameters.

Education and Experience:

    • Bachelor's Degree in a related discipline, or equivalent experience.
    • Must meet DoD 8570.01-M IAT II requirements.
    • An advanced degree (Master's or Doctorate) in a technical, business, or management area, or a Bachelor's degree in an engineering or technical field from an accredited college or university.
    • Alternatively, 15 or more years of defense/industrial or acquisition experience in the relevant field of expertise.
    • Must possess unique capabilities or experience not available under basic labor categories specified in Section B of the contract.
Responsibilities:
    • Provide expert-level support and guidance in acquisition, logistics, and/or technological functions related to the RS3 UAS Contract.
    • Contribute specialized knowledge and insights to enhance the success of UAS projects and support decision-making processes.
    • Collaborate with senior engineers, scientists, and managers to address complex technical challenges and ensure project success.
    • Serve as a key advisor and leader within the team, mentoring junior staff and providing strategic direction.
    • Apply advanced knowledge to solve unique challenges and provide critical inputs to mission-related tasks.
Skills and Qualifications:
    • Extensive expertise in the specialized functional tasks related to UAS acquisition, logistics, or technology.
    • Advanced degree in a relevant technical, business, or management area, or extensive defense/industrial acquisition experience (15+ years).
    • Strong analytical, problem-solving, and decision-making skills.
    • Excellent verbal and written communication skills.
    • Proven ability to work independently, provide leadership, and influence decision-making at the strategic level.
    • Active DoD 8570.01-M IAT II certification preferred.
    • Must possess or be eligible to obtain a Secret Clearance.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

Threat Tec, LLC is an Equal Employment Opportunity/Affirmative Action Employers (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity, veteran status, marital status, or any other characteristic protected by applicable law.

If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request assistance by contacting or calling .

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