8,618 Infrastructure Technician jobs in the United States

COMPANY OVERVIEW
At Master Technology Group, Inc. (MTG), a team of talented individuals are shaping the future of technology integration. We have created a community of great people who show an uncommon level of care for our clients, colleagues, and community. We're looking for excited and motivated individuals who are as excited to build this organization as we are. Isn't it time you were a part of something great?

JOB SUMMARY
MTG provides technology installation and support services to commercial businesses on both a local and national level.

A Data Infrastructure Technician is responsible for the installation of data infrastructure and low-voltage cabling and equipment. The ideal candidate must excel in customer service skills to effectively communicate with clients, partners, other trades and fellow MTG team members.

Requirements include above-average proficiency in all responsibilities associated with the position and the capability to effectively work independently. A Data Infrastructure Technician will be required to interface with the Scheduling Coordinator and Project Managers as needed and deliver consistent, accurate and timely results.

This role requires the capacity to effectively assist and train clients, as well as the willingness and ability to provide direction and technical expertise to other MTG team members.

The Data Infrastructure Technician reports directly to the Director of Labor Resources.

KEY DUTIES AND RESPONSIBILITIES

• Read and understand blueprints and schematic diagrams
• Identify and install appropriate cable pathway, support, and concealment components
• Effectively troubleshoot, diagnose and repair any physical layer wiring, connectivity or components
• Participate in site surveys, when required, and communicate details to the project manager
• Utilize and understand various test equipment including a data/fiber cable analyzer
• Physical equipment and infrastructure installation such as:
  • Install, terminate, label and test a variety of copper low-voltage cabling
  • Install, splice, terminate, label and test a variety of fiber optic cable and connection types
  • Install a variety of cable support hardware using various anchoring or attachment components
  • Identify cable paths and relay site survey information to Project Managers
  • Assemble and install a wide variety of equipment racks and cabinets
  • Build out of data center and equipment rooms (i.e., racks, cabinets, ladder racking, basket tray, cable management, etc.)
  • Installation of grounding hardware and wiring in data centers and equipment rooms
  • Mounting and hookup of customer equipment in data centers and equipment rooms (i.e., switches, routers, servers, SAN, PDUs, etc.)
  • Mounting, wiring and hookup of WLAN equipment (i.e., access points, various antennas, controllers, PoE, etc.)
  • Additional low-voltage work, including but not limited to; video surveillance, security, fire alarm, paging, AV, etc.
  • Outside plant work; burial and aerial
• Maintain detailed and accurate installation drawings and documents
• Complete all assigned tasks within the specified cost budget and schedule
• Stay current with and adhere to all applicable codes and BICSI-recommended practices
• Stay current with all mandatory safety requirements and follow established safety practices
• Provide leadership and helpful guidance to installers. Teach "The MTG Way."
• Effectively communicate with the Director of Labor Resources, Project Managers, Scheduling Coordinator and other MTG team members to ensure efficient workflow and administrative processes
• Perform other related duties as required or assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school graduate (minimum) plus substantial related experience
• Power Limited Technician License
• Familiar with BICSI-recommended installation practices
• Familiar with all NFPA, NEC and OSHA codes and standards
• Strong understanding of structured cabling systems and practical field experience
• Experience installing, terminating, labeling and testing copper and fiber optic cabling
• Must be comfortable working at heights of 3-40 ft
• Must be able to pass a drug test in this drug-free workplace setting
• Ability to work nights when necessary
• Some travel may be required
• Must have a clean valid driver's license with dependable transportation

PHYSICAL DEMANDS

• Regularly required to stand, walk, climb, balance, bend, stoop, kneel, crouch, or crawl
• Occasionally required to sit
• Regularly required to make fast, repetitive movements of the arms, wrists, hands, and fingers
• Regularly required to reach and stretch with arms and hands
• Regularly required to use hands to finger, handle or feel
• Regularly lift and/or push/pull objects up to 25 pounds
• Frequently lift and/or push/pull objects up to 50 pounds
• Occasionally lift and/or push/pull objects more than 100 pounds
• Regularly required to hear, understand and respond appropriately
• Vision abilities required include color, peripheral, depth perception, and the ability to adjust focus
• Ability to operate a motor vehicle

PERFORMANCE MEASUREMENTS
Job Knowledge

• Demonstrates a clear understanding of the key duties and responsibilities of the position
• Exhibits competence and capacity to execute key duties and responsibilities efficiently
• Exhibits ability to learn and apply new skills
• Requires minimal supervision

Quality

• Demonstrates accuracy and thoroughness
• Displays commitment to excellence
• Looks for ways to improve and promote quality

Quantity

• Completes work in a timely manner
• Meets productivity standards
• Strives to increase productivity

Dependability

• Shows enthusiasm and effort to perform the role in its entirety
• Follows instructions and promptly responds to management direction
• Keeps commitments
• Meets attendance and punctuality guidelines
• Takes responsibility for own actions

Alignment with and demonstration of MTG's Core Values:

• People First: Shows humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a "whatever it takes" mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency and ethical standards

COMPENSATION AND UNION BENEFITS

Hourly Pay - based on wages, titles and job classifications in the Minnesota Limited Energy Agreement
Medical, Dental & Vision Insurance
Nice Healthcare
Basic Life Insurance - Company-paid
STD / LTD - Company-paid
401(k) Plan through the IBEW Local
Vacation Accrual
Cell Phones
Employee Referral Bonus
Development Opportunities

Master Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Infrastructure Technician II
Requisition ID: 140232
Location:
Parshall, CO, US, 80468
Category: Information Systems
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Why You Should Apply For This Job:
_At Climax Molybdenum, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you'll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career._
**_We accept applications on an ongoing basis._**
**Where You Will Work**  
Our Henderson mine and mill are an hour drive apart - separated by the Continental Divide and a 15-mile conveyor system (10 miles underground). The Henderson mine is an underground molybdenum mining operation located approximately 42 miles west of Denver and 10 miles west of Empire. It has been in operation since 1976 and today consists of a large block-cave, underground mining complex feeding a concentrator with a current capacity of approximately 32,000 metric tons per day. It can produce approximately 15 million pounds of molybdenum per year. The Henderson mill is located 15 miles west of the mine, between Dillon and Kremmling. 
Both sites are surrounded by US Forest Service (  land of the Arapaho National Forest ( , making it easy for our employees and their families to enjoy year-round hiking, cross-country skiing, and snowshoeing in the area. Explore the opportunity to advance your career at one of our sites - the Henderson mine or mill and live life at the top!  
Employees who are required to work on-site are eligible for a $1,450 monthly housing allowance, provided they meet program guidelines.
**What You Will Do**
+ Set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes.
+ Configure, install, troubleshoot, and monitor communications devices, including switches, hubs, wireless devices, MESH networking components, voice system, RF systems and other networking infrastructure (both copper and fiber optic)
+ Assist in the management of site's servers and process control infrastructure, including site virtual/physical servers and storage devices.
+ Assist in the execution of projects related to MIS and process infrastructure.
+ Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals.
+ Perform other duties as required.
**What You Bring To Freeport**
+ Four (4) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair  **AND**  one (1) Technical Certification in a discipline relevant to the role that the applicant will be filling,  **OR**
+ Six (6) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair
**Preferred Qualifications**
+ High School diploma or GED
+ Physical/Virtual server management training
+ RF field experience
+ A+ Certification
+ Network + Certification
+ Microsoft Server related certification
+ Fiber Optic Certified Technician
+ MESH network certification
**What We Offer You**
The estimated pay range for this role is currently  **$0.00 - 41.00/hour.** This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. Click here to view a sample of Total Rewards Estimate for this role. 
+ Employees who are required to work on-site are eligible for a $1 450 monthly housing allowance, provided they meet program guidelines
+ Affordable medical, dental and vision benefits 
+ Company-paid life and disability insurance 
+ 401(k) plan with employer contribution/match 
+ Paid time off, paid sick time, holiday pay, parental leave 
+ Tuition assistance 
+ Employee Assistance Program 
+ Discounted insurance plans for pet, auto, home and vehicle 
+ Internal progression opportunities 
+ Learn more ( about our competitive and comprehensive benefits package! 
**What We Require  **
+ Candidates may be required to pass a medical exam. 
+ Candidates must pass all required training and/or testing. 
+ Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation. 
+ Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws. 
**Equal Opportunity Employer**  
_Please be advised that Freeport-McMoRan will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to_ _._

Infrastructure Technician II
Requisition ID: 139649
Location:
Morenci, AZ, US, 85540
Category: Information Systems
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Why You Should Apply For This Job:
_At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you'll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career._ **_Apply Today!  _**
**Where You Will Work**  
Located approximately 50 miles northeast of Safford, Arizona on U.S. Highway 191, Morenci operations (an open-pit copper mining complex) has been in continuous operation since 1939. The operation consists of two concentrators, crushed-ore leach pad and stacking system, a low-grade run-of-mine (ROM) leaching system; four SX plants; and three EW tank houses that produce copper cathode.
Morenci is a unique company town where our employees and their families can reconnect with nature through hiking, fishing, camping, hunting and numerous parks. The company offers several amenities, including company housing OR employees who are required to work on-site are eligible for a $750 monthly housing allowance, provided they meet program guidelines, a newly constructed daycare and community center, library, health-care facilities, state-of-the-art fitness centers, a movie theater and a skate park. Our dedicated Parks and Recreation Division plans activities for people of all ages, making sure there's something for everyone to enjoy. Visit the Morenci town website (  to learn more.
**What You Will Do**
+ Set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes.
+ Configure, install, troubleshoot, and monitor communications devices, including switches, hubs, wireless devices, MESH networking components, voice system, RF systems and other networking infrastructure (both copper and fiber optic)
+ Assist in the management of site's servers and process control infrastructure, including site virtual/physical servers and storage devices.
+ Assist in the execution of projects related to MIS and process infrastructure.
+ Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals.
+ Perform other duties as required.
**What You Bring To Freeport**
+ Four (4) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair  **AND**  one (1) Technical Certification in a discipline relevant to the role that the applicant will be filling,  **OR**
+ Six (6) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair
**Preferred Qualifications**
+ High School diploma or GED
+ Physical/Virtual server management training
+ RF field experience
+ A+ Certification
+ Network + Certification
+ Microsoft Server related certification
+ Fiber Optic Certified Technician
+ MESH network certification
**What We Offer You**
The estimated pay range for this role is currently  **$0.00 - 41.00/hour.** This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. Click here to view a sample of Total Rewards Estimate for this role. 
+ Employees who are required to work on-site are eligible for a $7 0 monthly housing allowance, provided they meet program guidelines
+ Affordable medical, dental and vision benefits 
+ Company-paid life and disability insurance 
+ 401(k) plan with employer contribution/match 
+ Paid time off, paid sick time, holiday pay, parental leave 
+ Tuition assistance 
+ Employee Assistance Program 
+ Discounted insurance plans for pet, auto, home and vehicle 
+ Internal progression opportunities 
+ Learn more ( about our competitive and comprehensive benefits package! 
**What We Require  **
+ Candidates may be required to pass a medical exam. 
+ Candidates must pass all required training and/or testing. 
+ Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation. 
+ Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws. 
**Equal Opportunity Employer **
_Please be advised that Freeport-McMoRan will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to_ _._

Infrastructure Technician I
Requisition ID: 140230
Location:
Bayard, NM, US, 88023
Category: Information Systems
Share this Job
Why You Should Apply For This Job:
_At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you'll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career._ **_Apply Today!  _** _  _
**Where You Will Work **   
Chino is an open-pit copper mining complex located 15 miles from the historic mining community of Silver City in southwestern New Mexico. The historic Chino mine was among the world's first low-grade, open-pit copper mines. Today, the operation consists of a 36,000-metric-ton-per-day concentrator that produces copper and a 150-million-pound-per-year solvent extraction/electrowinning plant that produces copper cathode from solution generated by run-of-mine leaching.   
The community of Silver City boasts various restaurants, arts, entertainment, cliff dwellings, festivals and much more. Residents and visitors enjoy gentle four seasons, with three hundred days of sunshine a year and low humidity. From unique shopping finds in the galleries to everyday groceries, schools and housing, there are numerous amenities for everyone. VisitSilver City ( to learn more.  
**What You Will Do**
+ Set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes.
+ Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation.
+ Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals.
+ Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems.
+ Perform other duties as required.
**What You Bring To Freeport**
+ Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair.
+ Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets.
+ Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems.
+ Basic understanding of networking concepts, protocols and technology including wireless networking equipment
+ Basic knowledge of voice systems (PBX/VoIP)
+ Skill in effective communication, both verbal and written
+ Ability to work weekends, holidays, rotating shifts and both scheduled and unscheduled overtime as business dictates.
+ Must be customer service-oriented and possess good organizational skills.
+ Ability to develop and maintain awareness of occupational hazards and safety precautions.
+ Skilled in following safety practices and recognizing hazards.
**Preferred Qualifications**
+ High School diploma or GED
+ A+ Certification
+ Network+ Certification
**What We Offer You**
The estimated pay range for this role is currently  **$XX.XX - $XX.XX/hour.** This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. **Click here** to view a sample of Total Rewards Estimate for this role. 
+ Affordable medical, dental and vision benefits 
+ Company-paid life and disability insurance 
+ 401(k) plan with employer contribution/match 
+ Paid time off, paid sick time, holiday pay, parental leave 
+ Tuition assistance 
+ Employee Assistance Program 
+ Discounted insurance plans for pet, auto, home and vehicle 
+ Internal progression opportunities 
+ Learn more ( about our competitive and comprehensive benefits package! 
** What We Require**   
+ Candidates may be required to pass a medical exam. 
+ Candidates must pass all required training and/or testing. 
+ Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation. 
+ Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws. 
**Equal Opportunity Employer **
_Please be advised that Freeport-McMoRan will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to_ _._

Senior Network Infrastructure Technician

Posting Number

2025-14588

Location : Location

US-NY-New York

Hybrid Remote Work Classification

Fully Onsite: 100% Onsite

Department

Network Operations

School/Division

NYU IT (WS1170)

Compensation Grade

Local 3882 - 44

Union

Local 3882 - Union of Clerical, Administrative and Technical Staff (UCATS)

FT/PT

Full-Time

Category

Technology

Position Summary

The Senior Network Infrastructure Technician stages and builds local area networks in the United States and abroad and installs fiber and copper patch cabling according to NYU standards, requiring reasoning, analytical thinking, skilled creativity, and the like, to resolve issues effectively; monitors and responds to Local Area Network issues, including Layer 2 network issues, resolving, troubleshooting or escalating where appropriate; performs an array of complex network upgrades, expansions, new installations, relocations, removal of equipment, inter-building/vertical riser/structured fiber and copper patching, disconnection or patching fibers, and the like, which are in nature high risk and high impact; serves as first-line responder to troubleshoot and resolve all access Layer network connectivity issues across a wide range of devices in the United States and abroad; provides support and assistance to all departments in the United States and abroad to ensure connectivity to campus infrastructure; and performs MDF/IDF site surveys to identify existing hardware and software configurations, network connections, cooling equipment, and power outlets and connections, with updates to network documentation as changes are made. May serve as a group leader, training new or junior technical staff. Complete and maintain training and certification requirements as required by OSHA and other regulatory agencies. The incumbent is an essential employee who works in a 24/7/365 environment and monitors and responds to all access layer incidents, disaster recovery, and network outages. As such, the incumbent may be required to work overnight or on weekends during outages and/or upgrades as well as to stay overnight in anticipation of severe weather conditions. The incumbent spends the majority of his/her/their time troubleshooting & resolving network related incidents/outages, including international sites, which may be assigned with or without instructions. A POA (plan of action) is developed and implemented by the incumbent and who troubleshoots without assistance before escalating to senior staff or vendor when needed, but even then continue troubleshooting in conjunction with senior staff or vendor(s). This involves significant internal and external contacts both via email and/or phone. The incumbent works independently - assesses and develops new approaches as needed and implements all of the necessary steps to resolve network issues by using reasoning, analytical abilities, and skilled creativity, while working in high pressure situations. On a daily basis, the incumbent is required to multitask, prioritize, use his/her/their best judgement to correctly resolve tasks and incidents, is responsible for the installation, support, and troubleshooting connectivity for all NYU-NET and global sites (which may include routers, switches, and more), with several miles of underground fiber cables interconnecting 3 data centers, over 300 data closets, in over 150 buildings at WSQ, and NOC network devices, 10 + locations, not limited to servers, routers, etc. which are high risk/ high impact devices/locations, providing connectivity to approximately 80,000 end-users within academic, research, and administrative departments.

Qualifications

Required Education:
High School Diploma or equivalent and relevant technical training

Preferred Education:
Bachelor's Degree in Computer Science or related field and CCNA Certification

Required Experience:
3+ years of experience deploying Local Area Networks and performing field services. Must include prior experience diagnosing and resolving Layer 2 network issues.

Required Skills, Knowledge and Abilities:
In-depth understanding of network standards and desktop/network configurations, including familiarity with Mac and Windows. Expertise with Layer 2 switching hardware and software. Intermediate knowledge with Layer 3 switching and routers hardware and software. Excellent communication skills. Excellent critical thinking and problem-solving skills. Ability to prioritize and use reasoning, analytical abilities, skilled creativity, and can work under pressure. Able to manage priorities, multitask and assign work to self, other technical support staff. Ability to serve as a resource for junior technical staff. Ability to work both independently and as part of a team. Ability to work with outside vendors. Intermediate knowledge of fiber-optic and copper cabling standards. Proficiency with Fluke cable testers, i.e. Fluke Toner, Visual Fault Locator, LinkRunner. Intermediate knowledge of with Cisco IOS. Working conditions may require working in hazardous environments (OSHA certification required within 3-6 months of employment). Ability to Lift weight or exert force up to 50 pounds. The incumbent works in an environment where there is high voltage. The incumbent may be required to work near moving mechanical parts, rooftops or outdoor weather conditions. The incumbent is required to work in construction sites adhering to the state of that environment. Telecom closets can be confined, work sometimes need to be in conjunction with multiple employees conducting their part of assignment. These spaces can have extreme heat or cold temperatures. Exposure to insects, rodents, droppings and trapping components. Required to work side by side with chemical containers.

Preferred Skills, Knowledge and Abilities:
Extensive knowledge of Cisco IOS, Cisco TAC, Cisco Prime, Intermapper and intermapper remote, Confluence, Registry, Google Apps (e.g. Cal, drive, email, and more), NYU Box, MAC OS, PC, Microsoft Office, DHCP, and Infoblox. Extensive understanding of IP subnetting.

Additional Information

In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $40.458. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

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Position Summary

The Senior Network Infrastructure Technician stages and builds local area networks in the United States and abroad and installs fiber and copper patch cabling according to NYU standards, requiring reasoning, analytical thinking, skilled creativity, and the like, to resolve issues effectively; monitors and responds to Local Area Network issues, including Layer 2 network issues, resolving, troubleshooting or escalating where appropriate; performs an array of complex network upgrades, expansions, new installations, relocations, removal of equipment, inter-building/vertical riser/structured fiber and copper patching, disconnection or patching fibers, and the like, which are in nature high risk and high impact; serves as first-line responder to troubleshoot and resolve all access Layer network connectivity issues across a wide range of devices in the United States and abroad; provides support and assistance to all departments in the United States and abroad to ensure connectivity to campus infrastructure; and performs MDF/IDF site surveys to identify existing hardware and software configurations, network connections, cooling equipment, and power outlets and connections, with updates to network documentation as changes are made. May serve as a group leader, training new or junior technical staff. Complete and maintain training and certification requirements as required by OSHA and other regulatory agencies. The incumbent is an essential employee who works in a 24/7/365 environment and monitors and responds to all access layer incidents, disaster recovery, and network outages. As such, the incumbent may be required to work overnight or on weekends during outages and/or upgrades as well as to stay overnight in anticipation of severe weather conditions. The incumbent spends the majority of his/her/their time troubleshooting & resolving network related incidents/outages, including international sites, which may be assigned with or without instructions. A POA (plan of action) is developed and implemented by the incumbent and who troubleshoots without assistance before escalating to senior staff or vendor when needed, but even then continue troubleshooting in conjunction with senior staff or vendor(s). This involves significant internal and external contacts both via email and/or phone. The incumbent works independently - assesses and develops new approaches as needed and implements all of the necessary steps to resolve network issues by using reasoning, analytical abilities, and skilled creativity, while working in high pressure situations. On a daily basis, the incumbent is required to multitask, prioritize, use his/her/their best judgement to correctly resolve tasks and incidents, is responsible for the installation, support, and troubleshooting connectivity for all NYU-NET and global sites (which may include routers, switches, and more), with several miles of underground fiber cables interconnecting 3 data centers, over 300 data closets, in over 150 buildings at WSQ, and NOC network devices, 10 + locations, not limited to servers, routers, etc. which are high risk/ high impact devices/locations, providing connectivity to approximately 80,000 end-users within academic, research, and administrative departments.

Qualifications

Required Education:High School Diploma or equivalent and relevant technical trainingPreferred Education:Bachelor's Degree in Computer Science or related field and CCNA CertificationRequired Experience:3+ years of experience deploying Local Area Networks and performing field services. Must include prior experience diagnosing and resolving Layer 2 network issues.Required Skills, Knowledge and Abilities:In-depth understanding of network standards and desktop/network configurations, including familiarity with Mac and Windows. Expertise with Layer 2 switching hardware and software. Intermediate knowledge with Layer 3 switching and routers hardware and software. Excellent communication skills. Excellent critical thinking and problem-solving skills. Ability to prioritize and use reasoning, analytical abilities, skilled creativity, and can work under pressure. Able to manage priorities, multitask and assign work to self, other technical support staff. Ability to serve as a resource for junior technical staff. Ability to work both independently and as part of a team. Ability to work with outside vendors. Intermediate knowledge of fiber-optic and copper cabling standards. Proficiency with Fluke cable testers, i.e. Fluke Toner, Visual Fault Locator, LinkRunner. Intermediate knowledge of with Cisco IOS. Working conditions may require working in hazardous environments (OSHA certification required within 3-6 months of employment). Ability to Lift weight or exert force up to 50 pounds. The incumbent works in an environment where there is high voltage. The incumbent may be required to work near moving mechanical parts, rooftops or outdoor weather conditions. The incumbent is required to work in construction sites adhering to the state of that environment. Telecom closets can be confined, work sometimes need to be in conjunction with multiple employees conducting their part of assignment. These spaces can have extreme heat or cold temperatures. Exposure to insects, rodents, droppings and trapping components. Required to work side by side with chemical containers.Preferred Skills, Knowledge and Abilities:Extensive knowledge of Cisco IOS, Cisco TAC, Cisco Prime, Intermapper and intermapper remote, Confluence, Registry, Google Apps (e.g. Cal, drive, email, and more), NYU Box, MAC OS, PC, Microsoft Office, DHCP, and Infoblox. Extensive understanding of IP subnetting.

Additional Information

In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $40.458. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

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Posting Number2025-14588

Posted Date2 months ago(6/10/2025 9:19 AM)

Location : LocationUS-NY-New York

Hybrid Remote Work ClassificationFully Onsite: 100% Onsite

DepartmentNetwork Operations

School/DivisionNYU IT (WS1170)

Compensation GradeLocal 3882 - 44

UnionLocal 3882 - Union of Clerical, Administrative and Technical Staff (UCATS)

FT/PTFull-Time

CategoryTechnology

Our client is looking for a dedicated and experienced Remote Network Infrastructure Technician to join their global IT team. This fully remote position requires a self-starter with a strong understanding of network hardware, protocols, and troubleshooting techniques. You will be responsible for the installation, configuration, and maintenance of our client's network infrastructure, including routers, switches, firewalls, and VPNs.

Key responsibilities will involve monitoring network performance, diagnosing and resolving connectivity issues, implementing network security measures, and ensuring the reliability and availability of all network services. You will collaborate with cross-functional teams to implement new network solutions and upgrades. Excellent problem-solving skills and the ability to work independently in a remote setting are essential. Familiarity with cloud networking concepts (AWS, Azure) is a plus. This role is ideal for a motivated individual who thrives in a remote-first environment and is passionate about ensuring seamless network operations across the organization. Our client provides all necessary remote work equipment and support to ensure your success from anywhere in the US. Join us and contribute to maintaining a robust and secure network infrastructure for a leading innovator in Huntsville, Alabama, US .

Our client is offering a fantastic opportunity for aspiring IT professionals to kickstart their careers as Junior Network Infrastructure Technicians. Join our supportive team in Salt Lake City, Utah , and gain hands-on experience in maintaining and troubleshooting critical network infrastructure. This apprenticeship is designed for individuals eager to learn and grow within the IT & Software sector, providing comprehensive training and mentorship.

Program Overview:

• This is an intensive, hands-on apprenticeship program lasting approximately 12-18 months, with the potential for full-time employment upon successful completion.
• You will work closely with experienced network engineers and system administrators.
• Receive specialized training on network hardware, software, protocols, and security best practices.
• Gain practical experience in installation, configuration, and maintenance of network devices (routers, switches, firewalls).
• Learn to diagnose and resolve network connectivity issues, hardware failures, and software malfunctions.
• Assist in monitoring network performance and ensuring system uptime.
• Participate in projects related to network upgrades and expansions.
• Develop skills in documenting network configurations and procedures.
• Understand and adhere to IT security policies and procedures.
• Exposure to cloud networking concepts and virtualization technologies.

What We're Looking For:

• A strong passion for technology and a foundational understanding of computer systems and networks.
• High school diploma or equivalent required; some college-level coursework in IT or a related field is beneficial but not mandatory.
• Excellent problem-solving abilities and attention to detail.
• Good communication and teamwork skills.
• Willingness to learn and adapt to new technologies.
• Ability to follow instructions and work independently when required.
• Must be reliable and punctual.
• Enthusiasm to pursue IT certifications (e.g., CompTIA Network+) during the apprenticeship.

This apprenticeship provides a structured learning path, real-world experience, and a clear career progression. If you're looking to build a solid foundation in network infrastructure and become a skilled IT professional, this is the perfect opportunity for you. Apply today and take the first step towards an exciting career.

Our client is seeking a highly skilled and self-motivated Remote Network Infrastructure Technician to join their dynamic team. This position is a fully remote opportunity, allowing you to contribute from anywhere in the US. You will be responsible for the installation, configuration, troubleshooting, and maintenance of our client's global network infrastructure. This role requires a deep understanding of networking protocols, hardware, and software, as well as the ability to work independently and manage your time effectively in a remote setting.

Key Responsibilities:

• Install, configure, and maintain network hardware, including routers, switches, firewalls, and servers, utilizing remote management tools.
• Perform regular maintenance and upgrades on network infrastructure to ensure optimal performance and security.
• Diagnose and resolve complex network connectivity and performance issues, providing timely and effective solutions.
• Monitor network performance using various tools, identifying potential bottlenecks and implementing proactive measures.
• Implement and manage network security measures, including VPNs, access controls, and intrusion detection systems.
• Develop and maintain comprehensive documentation of network configurations, procedures, and troubleshooting steps.
• Collaborate with cross-functional teams to support new network deployments and infrastructure projects.
• Provide technical support and guidance to end-users and internal IT staff on network-related issues.
• Stay up-to-date with the latest networking technologies, trends, and best practices through continuous learning and professional development.
• Participate in on-call rotation for critical network support as needed.

Required Qualifications:

• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Proven experience (3+ years) in network administration, infrastructure support, or a similar role.
• Strong knowledge of TCP/IP, DNS, DHCP, routing protocols (e.g., BGP, OSPF), and switching technologies.
• Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, Aruba).
• Proficiency in network monitoring and troubleshooting tools (e.g., Wireshark, SolarWinds, Nagios).
• Experience with network security principles and technologies (e.g., firewalls, VPNs, IDS/IPS).
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to articulate technical concepts clearly.
• Proven ability to work independently, manage priorities, and meet deadlines in a remote work environment.
• Relevant certifications such as CCNA, CCNP, or Network+ are highly desirable.

If you are a proactive and results-oriented network professional looking for a challenging remote role, we encourage you to apply.