1,068 Integration Solutions jobs in the United States
Integration Solutions Engineer
Posted today
Job Viewed
Job Description
Built is a growth-stage company at the intersection of FinTech and PropTech. We are on a mission to change the way the world gets built with technology and services that streamline the $1.4T U.S. construction industry.
By providing a centralized platform for all industry stakeholders, Built enables increased efficiency, collaboration, transparency, and business agility-allowing customers to build and manage the communities around us more profitably and with more confidence. The Built platform is used by hundreds of leading North American lenders and asset managers, and thousands of developers, home builders, and contractors. Since our founding in 2015, we've partnered with over 140 of the top financial institutions in the U.S. and Canada, including 35+ of the top 100 U.S. construction lenders.
With our latest $.5B valuation, we're on a continued growth trajectory and are committed to attracting the best talent in the world. We want you to be a part of this exciting journey.
LINKS
- Life At Built & Habitat Build
- Series D Financing Round
- Built Recognized in Two American Business Award Categories
- Built Secures Investment from Citi
ROLE SUMMARY & SCOPE
The Integration Solutions Engineer delivers high-quality, customer-facing integrations that unlock the ability for clients to keep their systems in sync through batch file transfers or real-time APIs. These integrations are critical to client adoption of the Built platform and directly impact onboarding success and revenue.
As a mid-level technical contributor, you'll partner with clients to scope requirements and build integrations in Built's middleware platform (NGP). This includes designing SQL-based data transformations, configuring bi-directional data flows, and implementing both batch file transfers and real-time API connections. You'll work cross-functionally to ensure integrations are reliable, secure, and scalable, while contributing to client-facing documentation, internal playbooks, and reusable tooling that improve delivery across the team. This role is ideal for someone who is confident in their technical skills and ready to grow into full end-to-end integration ownership.
WHAT YOU'LL DO
Execute and Deliver Integrations
- Own the delivery of standard integrations from scoping through deployment in NGP, ensuring clients can successfully onboard and maintain system synchronization.
- Contribute to scoping and building custom integrations that require new mappings, workflows, or data formats in NGP.
- Translate data between client systems and Built's schema using SQL-based transformations in NGP - whether ingesting client data for onboarding or transforming Built data for outbound delivery.
- Configure integrations to support bi-directional data flows, including batch file transfers and real-time APIs (payload mappings, sequencing, webhook/event setup, authentication, cadence management) to keep Built and client systems in sync.
- Set up test environments, run validation workflows, and support go-live execution to minimize risk to client onboarding timelines.
- Monitor deployed integrations in NGP, conduct initial troubleshooting, and escalate performance issues to protect client delivery.
- Apply integration testing practices to validate end-to-end workflows and ensure accuracy before client go-lives.
- Participate in peer reviews of NGP pipelines and contribute to reusable logic or internal playbooks that improve outcomes across future integrations.
- Participate in sprint reviews and product demos to deepen knowledge of NGP and Built products, connecting platform features back to client use cases.
- Produce documentation for both client deliverables (integration specs, mappings, test plans) and internal processes (playbooks, reusable patterns, troubleshooting steps).
- Leverage AI tools to improve integration efficiency, automate routine checks, and enhance documentation quality for faster client adoption.
- Build deeper understanding of client industries (e.g., banking, real estate, construction) to anticipate integration needs before they are voiced.
- Independently manage competing integration priorities, communicating blockers early to keep client projects on track.
- Protect integration delivery timelines by pushing back on late or out-of-scope requests, guiding stakeholders to the appropriate channels for prioritization.
Must-Have
- 2+ years of experience in a technical implementation, systems integration, software development, or data delivery role.
- Familiarity with middleware/iPaaS concepts (system interoperability, event-driven flows), with the ability/interest to use SQL as part of integration build-outs in NGP.
- Familiarity with ETL/ELT pipelines and system-to-system data movement.
- Foundational understanding of real-time API workflows (triggers, payload formatting, authentication methods, secure data handling, status codes).
- Experience delivering integrations in SaaS or cloud-based, multi-tenant environments.
- Strong project management and prioritization skills in a fast-paced, client-facing environment.
- Ability to independently manage delivery tasks, communicate blockers, and meet project timelines while balancing multiple client priorities.
- Experience scoping technical work with external stakeholders or clients.
- Experience delivering integrations in SaaS or cloud-based, multi-tenant environments.
- Scripting experience (e.g., Python, JavaScript) for light automation or data cleanup.
- Familiarity with integration testing strategies, observability, and monitoring frameworks.
- Exposure to REST APIs, JSON structures, or workflow orchestration tools.
- Familiarity with common industry systems across categories - such as banking cores (FIS, Jack Henry, Fiserv), loan origination systems (nCino, Abrigo, ICE Encompass), mortgage servicing (ICE MSP), or construction/real estate ERPs (Procore, Yardi, Sage, Oracle).
Perks:
- The rare opportunity to radically disrupt an industry
- Competitive benefits including: uncapped vacation, health, dental & vision insurance, and 401k
- Robust compensation package including base salary and equity
- Flexible working hours, paid family leave, ERGs & Mentorship opportunities
- Learning grant program to support ongoing professional development
Our company is made up of passionate people who are driven in a variety of disciplines-and each of them brings their unique perspective to everything they do. Creating a safe and inclusive workplace is critical to the success of our company and of our employees, so it's our aim to recruit, hire and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status or any other status protected by applicable law. As we learn and as we grow, we're committed to ensuring that these ideals are at the forefront of everything we do.
Greenhouse Disclosure
When you apply to a job on this site, the personal data contained in your application will be collected by Built Technologies ("Controller"). Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.
Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf.
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability.
If you would like to contact Controller to ask questions surrounding processing of your personal data or to make a request, you can send an email to
For California residents: Please note that Controller does not sell your personal data or share it with third parties outside of Greenhouse Software, Inc.
Integration Solutions Architect
Posted 3 days ago
Job Viewed
Job Description
Georgia-Pacific's Software Engineering & Integration (SE&I) team is looking for a Solutions Architect with a focus on integration to join the team. In this role, you will be accountable for defining and driving a transformative integration strategy that spans applications and data, which includes experimentation and proofs of concept. You will partner with technology leaders to influence the adoption, implementation, and scaling of the integration strategy. In addition, you will partner with other architects to set priorities and focus areas for the Software Engineering & Integration team.
Location : This is a hybrid role based out of our GP Headquarters in Atlanta, GA .
Our Team
GP's SE&I team is strategically transforming into an AI-first organization. We are actively experimenting with and leveraging modern tools to deliver solutions in new ways. We focus on delivering profitable business outcomes by partnering with key stakeholders and peers to deliver with excellence.
What You Will Do
- Set and drive a transformative integration strategy that supports critical focus areas and priorities for our business, resulting in scalable, reusable, and profitable solutions for the company. Identify and advocate for initiatives that further the integration strategy.
- Accelerate business transformation by modernizing legacy integration technologies and establishing clear technical roadmaps aligned with organizational objectives.
- Build and maintain strong partnerships with key stakeholders to ensure integration solutions are adopted, scalable, and aligned with organizational priorities.
- Apply economic and risk-based thinking-using models such as marginal analysis and opportunity cost-to ensure integration strategies and solutions are profitable, sustainable, and resilient.
- Develop and promote engineering standards, reference architectures, and reusable patterns that empower engineers to focus on their comparative advantage and deliver superior results.
- Previous experience as a Solutions Architect, with a track record of defining and driving strategies that deliver profitable and sustainable outcomes in complex, multi-domain environments.
- Previous experience ability to set technical vision and influence adoption among engineers, technology leaders, and key business stakeholders.
- Hands-on expertise with streaming platforms such as Kafka, AWS Kinesis, and/or NATS and their underlying infrastructure.
- Previous experience designing and implementing AWS-native integration solutions in an enterprise environment.
- Hands-on expertise with integration patterns (e.g., event-driven, hub-and-spoke, publish-subscribe, streaming).
- Previous experience using economic and risk-based thinking and applying models such as marginal analysis, opportunity cost, and risk optimization to make architectural decisions.
- Previous experience leading or participating in cross-functional teams, fostering strategic partnerships, and driving collaborative solutioning across diverse technical and business groups.
- Previous experience applying security best practices and compliance requirements, including encryption, authentication, authorization, and data privacy standards (e.g., SAML, OAUTH, OpenID Connect).
- Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
- Demonstrated success in architecting and delivering integration solutions in a manufacturing or industrial environment, with a focus on streaming and real-time data.
- Proficiency in middleware/ESB platforms such as Mulesoft, SAP-CPI, or Infor Ion and a demonstrated ability to apply them in an enterprise setting.
- Proficiency in API Management tools such as AWS Gateway, Apigee, or Kong and a demonstrated ability to apply them in an enterprise setting.
- Experience with various industrial protocols used for communication and data transfer in industrial environments, including MQTT, OPC-UA, MODBUS, etc.
- Experience with EDI platforms (Sterling Commerce, OpenText, etc.) and standards (ANSI X12, EDIFACT, etc.)
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).
Integration Solutions Architect
Posted 4 days ago
Job Viewed
Job Description
Georgia-Pacific's Software Engineering & Integration (SE&I) team is looking for a Solutions Architect with a focus on integration to join the team. In this role, you will be accountable for defining and driving a transformative integration strategy that spans applications and data, which includes experimentation and proofs of concept. You will partner with technology leaders to influence the adoption, implementation, and scaling of the integration strategy. In addition, you will partner with other architects to set priorities and focus areas for the Software Engineering & Integration team.
Location : This is a hybrid role based out of our GP Headquarters in Atlanta, GA .
Our Team
GP's SE&I team is strategically transforming into an AI-first organization. We are actively experimenting with and leveraging modern tools to deliver solutions in new ways. We focus on delivering profitable business outcomes by partnering with key stakeholders and peers to deliver with excellence.
What You Will Do
- Set and drive a transformative integration strategy that supports critical focus areas and priorities for our business, resulting in scalable, reusable, and profitable solutions for the company. Identify and advocate for initiatives that further the integration strategy.
- Accelerate business transformation by modernizing legacy integration technologies and establishing clear technical roadmaps aligned with organizational objectives.
- Build and maintain strong partnerships with key stakeholders to ensure integration solutions are adopted, scalable, and aligned with organizational priorities.
- Apply economic and risk-based thinking-using models such as marginal analysis and opportunity cost-to ensure integration strategies and solutions are profitable, sustainable, and resilient.
- Develop and promote engineering standards, reference architectures, and reusable patterns that empower engineers to focus on their comparative advantage and deliver superior results.
- Previous experience as a Solutions Architect, with a track record of defining and driving strategies that deliver profitable and sustainable outcomes in complex, multi-domain environments.
- Previous experience ability to set technical vision and influence adoption among engineers, technology leaders, and key business stakeholders.
- Hands-on expertise with streaming platforms such as Kafka, AWS Kinesis, and/or NATS and their underlying infrastructure.
- Previous experience designing and implementing AWS-native integration solutions in an enterprise environment.
- Hands-on expertise with integration patterns (e.g., event-driven, hub-and-spoke, publish-subscribe, streaming).
- Previous experience using economic and risk-based thinking and applying models such as marginal analysis, opportunity cost, and risk optimization to make architectural decisions.
- Previous experience leading or participating in cross-functional teams, fostering strategic partnerships, and driving collaborative solutioning across diverse technical and business groups.
- Previous experience applying security best practices and compliance requirements, including encryption, authentication, authorization, and data privacy standards (e.g., SAML, OAUTH, OpenID Connect).
- Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
- Demonstrated success in architecting and delivering integration solutions in a manufacturing or industrial environment, with a focus on streaming and real-time data.
- Proficiency in middleware/ESB platforms such as Mulesoft, SAP-CPI, or Infor Ion and a demonstrated ability to apply them in an enterprise setting.
- Proficiency in API Management tools such as AWS Gateway, Apigee, or Kong and a demonstrated ability to apply them in an enterprise setting.
- Experience with various industrial protocols used for communication and data transfer in industrial environments, including MQTT, OPC-UA, MODBUS, etc.
- Experience with EDI platforms (Sterling Commerce, OpenText, etc.) and standards (ANSI X12, EDIFACT, etc.)
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).
Integration Solutions Architect
Posted 6 days ago
Job Viewed
Job Description
Georgia-Pacific's Software Engineering & Integration (SE&I) team is looking for a Solutions Architect with a focus on integration to join the team. In this role, you will be accountable for defining and driving a transformative integration strategy that spans applications and data, which includes experimentation and proofs of concept. You will partner with technology leaders to influence the adoption, implementation, and scaling of the integration strategy. In addition, you will partner with other architects to set priorities and focus areas for the Software Engineering & Integration team.
Location : This is a hybrid role based out of our GP Headquarters in Atlanta, GA .
Our Team
GP's SE&I team is strategically transforming into an AI-first organization. We are actively experimenting with and leveraging modern tools to deliver solutions in new ways. We focus on delivering profitable business outcomes by partnering with key stakeholders and peers to deliver with excellence.
What You Will Do
- Set and drive a transformative integration strategy that supports critical focus areas and priorities for our business, resulting in scalable, reusable, and profitable solutions for the company. Identify and advocate for initiatives that further the integration strategy.
- Accelerate business transformation by modernizing legacy integration technologies and establishing clear technical roadmaps aligned with organizational objectives.
- Build and maintain strong partnerships with key stakeholders to ensure integration solutions are adopted, scalable, and aligned with organizational priorities.
- Apply economic and risk-based thinking-using models such as marginal analysis and opportunity cost-to ensure integration strategies and solutions are profitable, sustainable, and resilient.
- Develop and promote engineering standards, reference architectures, and reusable patterns that empower engineers to focus on their comparative advantage and deliver superior results.
Who You Are (Basic Qualifications)
- Previous experience as a Solutions Architect, with a track record of defining and driving strategies that deliver profitable and sustainable outcomes in complex, multi-domain environments.
- Previous experience ability to set technical vision and influence adoption among engineers, technology leaders, and key business stakeholders.
- Hands-on expertise with streaming platforms such as Kafka, AWS Kinesis, and/or NATS and their underlying infrastructure.
- Previous experience designing and implementing AWS-native integration solutions in an enterprise environment.
- Hands-on expertise with integration patterns (e.g., event-driven, hub-and-spoke, publish-subscribe, streaming).
- Previous experience using economic and risk-based thinking and applying models such as marginal analysis, opportunity cost, and risk optimization to make architectural decisions.
- Previous experience leading or participating in cross-functional teams, fostering strategic partnerships, and driving collaborative solutioning across diverse technical and business groups.
- Previous experience applying security best practices and compliance requirements, including encryption, authentication, authorization, and data privacy standards (e.g., SAML, OAUTH, OpenID Connect).
- Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
What Will Put You Ahead
- Demonstrated success in architecting and delivering integration solutions in a manufacturing or industrial environment, with a focus on streaming and real-time data.
- Proficiency in middleware/ESB platforms such as Mulesoft, SAP-CPI, or Infor Ion and a demonstrated ability to apply them in an enterprise setting.
- Proficiency in API Management tools such as AWS Gateway, Apigee, or Kong and a demonstrated ability to apply them in an enterprise setting.
- Experience with various industrial protocols used for communication and data transfer in industrial environments, including MQTT, OPC-UA, MODBUS, etc.
- Experience with EDI platforms (Sterling Commerce, OpenText, etc.) and standards (ANSI X12, EDIFACT, etc.)
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).
Integration Solutions Architect, eero
Posted 2 days ago
Job Viewed
Job Description
Description
At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home.
eero is seeking a Senior Solutions Architect to drive integration and implementation of technical solutions and cloud architecture for the management of our mesh WiFi analytics platform. This role combines deep cloud expertise with networking knowledge to design and implement scalable solutions for our customers and B2B partners. You'll work at the intersection of cloud infrastructure, systems engineering, and wifi to deliver exceptional customer experiences for our growing list of partners.
Key job responsibilities
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Design and architect cloud-based solutions utilizing AWS services to support eero's cloud-based management platform
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Lead technical discussions with customers and partners, presenting complex architectural solutions based on our REST APIs and data as a service delivery systems
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Develop integration solutions between eero's platform and customer systems using modern APIs and cloud services
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Create and execute proof-of-concept implementations for customer integration solutions
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Collaborate with Product and Engineering teams to influence our technical roadmap
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Provide technical guidance on eero's cloud architecture
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Build automation solutions for deployment, monitoring, and analytics
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Build and maintain a centralized repository to maintain eero's APIs and scripts built to solve customer problems
About the team
Interested in exploring career opportunities with eero? Visit our careers page to view all open positions: -
Basic Qualifications
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8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
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5+ years of infrastructure architecture, database architecture and networking experience
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Bachelor's degree in computer science, engineering, mathematics or equivalent
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Hands-on experience with AWS or other cloud services and cloud architecture
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Programming experience in Python, Java, Scala or similar languages
Preferred Qualifications
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Experience working with end user or developer communities
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Understanding of wifi and networking technologies
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Experience designing and implementing large-scale distributed systems
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Track record of leading complex technical initiatives and customer engagements
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Experience with data processing frameworks like Apache Spark
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Proficiency with data analysis and visualization tools (Splunk, Looker, Grafana, etc.)
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Experience with CI/CD pipelines and DevOps practices
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AWS Professional certifications (Solutions Architect, DevOps)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Client Integration & Solutions Engineer
Posted 24 days ago
Job Viewed
Job Description
Client Integration & Solutions Engineer
About the Position
Ambs Call Center, the nation's top-rated answering service provider, is seeking a technically skilled and service-driven Client Integration & Solutions Engineer. In this dynamic role, you'll play a pivotal part in delivering seamless, customized client solutions, and integrations that enhance our customers' experience. It bridges client-facing needs with backend automation and technology infrastructure.
Join a fast-paced, collaborative team with a 24/7 commitment to helping businesses across the U.S. never miss an important call. If you're tech-savvy, customer-focused, and excited about bridging systems and service-this role is for you.
Primary Responsibilities
- Develop, configure, and launch new live answering service accounts in Startel Software and any other related software, following standardized processes approved by Ambs Call Center.
- Build, train, and refine client AI Agents based on customer needs.
- Collaborate with the operations and sales teams to ensure account programming aligns with customer needs and company protocols.
- Implement updates, modifications, and improvements to existing accounts, ensuring all changes are documented and communicated effectively.
- Develop and maintain internal statistical reports detailing call volumes, agent performance metrics, and other relevant operational data.
- Assist in investigating client complaints related to account configurations, analyzing root causes, and recommending process improvements for efficiency and effectiveness.
- Conduct system testing and validation post-implementation to ensure functionality and compliance with client specifications.
- Troubleshoot programming issues, working closely with Technical and Operations teams to resolve errors and inconsistencies.
- Leverage AI-powered tools (e.g., AI scripting, intelligent routing, or analytics) to optimize call flow logic, agent scripting, or reporting automation.
- Build and maintain Zapier workflows to connect Startel with third-party CRMs, help desks, or analytics tools.
- Develop custom integrations using APIs to enhance client automation and data syncing capabilities.
- Create and maintain internal knowledge base articles and client onboarding templates to streamline repeatable processes.
- Response Time: Acknowledge programming change requests within 1 business day.
- Quality Assurance: ≤2 monthly complaints related to onboarding/programming issues.
- System Efficiency: Continuously optimize account setups to improve call handling time and minimize inefficiencies.
- Documentation Compliance: Maintain thorough and updated documentation for all programming activities.
- Technical Proficiency: Experience working with APIs, JSON, and Zapier.
- Analytical Skills: Ability to interpret data and identify trends.
- Attention to Detail: High level of accuracy in programming accounts and troubleshooting potential issues.
- Problem-Solving Ability: Strong critical thinking skills to identify and resolve system-related problems efficiently.
- Communication Skills: Effective verbal and written communication for interacting with internal teams and clients.
- Time Management: Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Collaboration: Works well within a team environment while also being able to work independently.
- Adaptability: Ability to quickly learn new systems, tools, and processes as they evolve.
- 2-3 years' work experience.
- Proven experience working independently.
- Thrives in structured environments using best practices.
- Strong problem-solving skills and a proactive mindset.
- A willingness to be flexible and available to support 24/7 operations when needed.
- Preferred: Experience with Startel Software, Coding experience, Proficiency with SQL queries.
Work Environment
In-office at Ambs Call Center's Jackson, MI or Tampa, FL locations. Collaborative, fast-paced, and improvement-oriented culture. Opportunities for professional growth and cross-functional learning.
Digital Integration Solutions Engineer
Posted 24 days ago
Job Viewed
Job Description
Eaton’s Electrical Services & Systems division is currently seeking a Digital Integration Solutions Engineer. This role offers a company vehicle and a guaranteed 40-hour paid week!
The expected annual salary range for this role is $65,250 - $95,700 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you’ll do:
Eaton's Electrical Services & Systems team offers a comprehensive portfolio of services tailored for every stage of a power system’s life cycle—whether it’s design, build, or support. Our services integrate and optimize the elements of a power system to make sure it’s aligned with business goals. We can help keep your power system safe, efficient, reliable, and up-to-date.
Our Digital Integration Solutions group is a full-service systems integrator with the capabilities to integrate the necessary equipment and technologies, to provide a complete, power automation solution. Our team of engineers and technicians brings extensive skills and experiences with a variety of leading HMI software packages enabling us to design graphically rich, easy-to-use operator interfaces that take advantage of the latest standalone or web-based technologies. Our experience transcends a multitude of equipment manufacturers, software packages, and network architectures, including all major OEMs HMI, PLCs, and components. We offer single point responsibility, a high level of engineering and systems integration expertise, and a unified focus on cost effective solutions, seamless integration, HMI development, energy management tools, and professional turnkey system design and implementation.
In this role, you will:
• Provide on-site implementation of Power Management and mission critical monitoring and control systems including Power Xpert, Foreseer, PowerNet, and next generation Power Monitoring platforms
• Provide applied engineering and consultation to customers in the areas of system integration, installation, start-up, maintenance, repair, training and modification of power management, control, and mission critical systems.
Qualifications:
Required Qualifications:
• Associate's degree or higher with at least 3 years of experience working with Power Management, Power Control, Mission Critical, or Building Management systems.
• Legally authorized to work in the United States without company sponsorship now or in the future.
• Must reside within a 50-mile radius of the work location listed on this posting. No relocation is being offered for this role. Active-duty military candidates are exempt from this requirement.
• Possess and maintain a valid and unrestricted driver’s license.
• Ability to travel up to 25% of the time within the region.
Preferred Qualifications:
• Bachelor's degree in technical discipline (Electrical/Computer Engineering, Computer Science) from an accredited institution.
• Professional Engineering license.
• General Contractor’s license.
• Electrical Contractor’s license.
• Experience with HMI (Human Machine Interface) software and power monitoring software packages.
Skills:
• Successfully complete and maintain compliance with Eaton’s safety program and policy.
• Submit to periodic customer required background and drug screenings.
• Possess and maintain a valid and unrestricted driver’s license.
• Must have the ability to work variable hours, including nights & weekends, and travel within the district / state / region / country based on customer requirements.
• Programming of PLC control systems (Power Control, Generator Control, and SCADA)
• Working knowledge of industrial communication protocols such as Modbus, SNMP, OPC, DDE, TCP/IP.
• Strong computer skills required with Windows Operating Systems and Databases.
• Intermediate Networking skills including the ability to troubleshoot network hardware and interfaces, including Ethernet and Fiber
• Knowledge of power quality meters, trip units, protective relays and UPS
• Working knowledge of test equipment and diagnostic instruments for automation and power management systems.
• Knowledge of troubleshooting, test and repair techniques.
• Ability to interface with internal and external customers, salespeople, and other team members on a technical level.
• Has demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
• Excellent interpersonal and communication/presentation skills
#LI-LS3
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1- to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
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Digital Integration Solutions Engineer
Posted 24 days ago
Job Viewed
Job Description
Eaton’s Electrical Services & Systems division is currently seeking a Digital Integration Solutions Engineer. This role offers a company vehicle and a guaranteed 40-hour paid week!
The expected annual salary range for this role is $65,250 - $95,700 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you’ll do:
Eaton's Electrical Services & Systems team offers a comprehensive portfolio of services tailored for every stage of a power system’s life cycle—whether it’s design, build, or support. Our services integrate and optimize the elements of a power system to make sure it’s aligned with business goals. We can help keep your power system safe, efficient, reliable, and up-to-date.
Our Digital Integration Solutions group is a full-service systems integrator with the capabilities to integrate the necessary equipment and technologies, to provide a complete, power automation solution. Our team of engineers and technicians brings extensive skills and experiences with a variety of leading HMI software packages enabling us to design graphically rich, easy-to-use operator interfaces that take advantage of the latest standalone or web-based technologies. Our experience transcends a multitude of equipment manufacturers, software packages, and network architectures, including all major OEMs HMI, PLCs, and components. We offer single point responsibility, a high level of engineering and systems integration expertise, and a unified focus on cost effective solutions, seamless integration, HMI development, energy management tools, and professional turnkey system design and implementation.
In this role, you will:
• Provide on-site implementation of Power Management and mission critical monitoring and control systems including Power Xpert, Foreseer, PowerNet, and next generation Power Monitoring platforms
• Provide applied engineering and consultation to customers in the areas of system integration, installation, start-up, maintenance, repair, training and modification of power management, control, and mission critical systems.
Qualifications:
Required Qualifications:
• Associate's degree or higher with at least 3 years of experience working with Power Management, Power Control, Mission Critical, or Building Management systems.
• Legally authorized to work in the United States without company sponsorship now or in the future.
• Must reside within a 50-mile radius of the work location listed on this posting. No relocation is being offered for this role. Active-duty military candidates are exempt from this requirement.
• Possess and maintain a valid and unrestricted driver’s license.
• Ability to travel up to 25% of the time within the region.
Preferred Qualifications:
• Bachelor's degree in technical discipline (Electrical/Computer Engineering, Computer Science) from an accredited institution.
• Professional Engineering license.
• General Contractor’s license.
• Electrical Contractor’s license.
• Experience with HMI (Human Machine Interface) software and power monitoring software packages.
Skills:
• Successfully complete and maintain compliance with Eaton’s safety program and policy.
• Submit to periodic customer required background and drug screenings.
• Possess and maintain a valid and unrestricted driver’s license.
• Must have the ability to work variable hours, including nights & weekends, and travel within the district / state / region / country based on customer requirements.
• Programming of PLC control systems (Power Control, Generator Control, and SCADA)
• Working knowledge of industrial communication protocols such as Modbus, SNMP, OPC, DDE, TCP/IP.
• Strong computer skills required with Windows Operating Systems and Databases.
• Intermediate Networking skills including the ability to troubleshoot network hardware and interfaces, including Ethernet and Fiber
• Knowledge of power quality meters, trip units, protective relays and UPS
• Working knowledge of test equipment and diagnostic instruments for automation and power management systems.
• Knowledge of troubleshooting, test and repair techniques.
• Ability to interface with internal and external customers, salespeople, and other team members on a technical level.
• Has demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
• Excellent interpersonal and communication/presentation skills
#LI-LS3
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1- to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Digital Integration Solutions Engineer
Posted 24 days ago
Job Viewed
Job Description
Eaton’s Electrical Services & Systems division is currently seeking a Digital Integration Solutions Engineer. This role offers a company vehicle and a guaranteed 40-hour paid week!
The expected annual salary range for this role is $65,250 - $95,700 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you’ll do:
Eaton's Electrical Services & Systems team offers a comprehensive portfolio of services tailored for every stage of a power system’s life cycle—whether it’s design, build, or support. Our services integrate and optimize the elements of a power system to make sure it’s aligned with business goals. We can help keep your power system safe, efficient, reliable, and up-to-date.
Our Digital Integration Solutions group is a full-service systems integrator with the capabilities to integrate the necessary equipment and technologies, to provide a complete, power automation solution. Our team of engineers and technicians brings extensive skills and experiences with a variety of leading HMI software packages enabling us to design graphically rich, easy-to-use operator interfaces that take advantage of the latest standalone or web-based technologies. Our experience transcends a multitude of equipment manufacturers, software packages, and network architectures, including all major OEMs HMI, PLCs, and components. We offer single point responsibility, a high level of engineering and systems integration expertise, and a unified focus on cost effective solutions, seamless integration, HMI development, energy management tools, and professional turnkey system design and implementation.
In this role, you will:
• Provide on-site implementation of Power Management and mission critical monitoring and control systems including Power Xpert, Foreseer, PowerNet, and next generation Power Monitoring platforms
• Provide applied engineering and consultation to customers in the areas of system integration, installation, start-up, maintenance, repair, training and modification of power management, control, and mission critical systems.
Qualifications:
Required Qualifications:
• Associate's degree or higher with at least 3 years of experience working with Power Management, Power Control, Mission Critical, or Building Management systems.
• Legally authorized to work in the United States without company sponsorship now or in the future.
• Must reside within a 50-mile radius of the work location listed on this posting. No relocation is being offered for this role. Active-duty military candidates are exempt from this requirement.
• Possess and maintain a valid and unrestricted driver’s license.
• Ability to travel up to 25% of the time within the region.
Preferred Qualifications:
• Bachelor's degree in technical discipline (Electrical/Computer Engineering, Computer Science) from an accredited institution.
• Professional Engineering license.
• General Contractor’s license.
• Electrical Contractor’s license.
• Experience with HMI (Human Machine Interface) software and power monitoring software packages.
Skills:
• Successfully complete and maintain compliance with Eaton’s safety program and policy.
• Submit to periodic customer required background and drug screenings.
• Possess and maintain a valid and unrestricted driver’s license.
• Must have the ability to work variable hours, including nights & weekends, and travel within the district / state / region / country based on customer requirements.
• Programming of PLC control systems (Power Control, Generator Control, and SCADA)
• Working knowledge of industrial communication protocols such as Modbus, SNMP, OPC, DDE, TCP/IP.
• Strong computer skills required with Windows Operating Systems and Databases.
• Intermediate Networking skills including the ability to troubleshoot network hardware and interfaces, including Ethernet and Fiber
• Knowledge of power quality meters, trip units, protective relays and UPS
• Working knowledge of test equipment and diagnostic instruments for automation and power management systems.
• Knowledge of troubleshooting, test and repair techniques.
• Ability to interface with internal and external customers, salespeople, and other team members on a technical level.
• Has demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
• Excellent interpersonal and communication/presentation skills
#LI-LS3
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1- to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Client Integration & Solutions Engineer
Posted 24 days ago
Job Viewed
Job Description
Client Integration & Solutions Engineer
About the Position
Ambs Call Center, the nation's top-rated answering service provider, is seeking a technically skilled and service-driven Client Integration & Solutions Engineer. In this dynamic role, you'll play a pivotal part in delivering seamless, customized client solutions, and integrations that enhance our customers' experience. It bridges client-facing needs with backend automation and technology infrastructure.
Join a fast-paced, collaborative team with a 24/7 commitment to helping businesses across the U.S. never miss an important call. If you're tech-savvy, customer-focused, and excited about bridging systems and service-this role is for you.
Primary Responsibilities
- Develop, configure, and launch new live answering service accounts in Startel Software and any other related software, following standardized processes approved by Ambs Call Center.
- Build, train, and refine client AI Agents based on customer needs.
- Collaborate with the operations and sales teams to ensure account programming aligns with customer needs and company protocols.
- Implement updates, modifications, and improvements to existing accounts, ensuring all changes are documented and communicated effectively.
- Develop and maintain internal statistical reports detailing call volumes, agent performance metrics, and other relevant operational data.
- Assist in investigating client complaints related to account configurations, analyzing root causes, and recommending process improvements for efficiency and effectiveness.
- Conduct system testing and validation post-implementation to ensure functionality and compliance with client specifications.
- Troubleshoot programming issues, working closely with Technical and Operations teams to resolve errors and inconsistencies.
- Leverage AI-powered tools (e.g., AI scripting, intelligent routing, or analytics) to optimize call flow logic, agent scripting, or reporting automation.
- Build and maintain Zapier workflows to connect Startel with third-party CRMs, help desks, or analytics tools.
- Develop custom integrations using APIs to enhance client automation and data syncing capabilities.
- Create and maintain internal knowledge base articles and client onboarding templates to streamline repeatable processes.
- Response Time: Acknowledge programming change requests within 1 business day.
- Quality Assurance: ≤2 monthly complaints related to onboarding/programming issues.
- System Efficiency: Continuously optimize account setups to improve call handling time and minimize inefficiencies.
- Documentation Compliance: Maintain thorough and updated documentation for all programming activities.
- Technical Proficiency: Experience working with APIs, JSON, and Zapier.
- Analytical Skills: Ability to interpret data and identify trends.
- Attention to Detail: High level of accuracy in programming accounts and troubleshooting potential issues.
- Problem-Solving Ability: Strong critical thinking skills to identify and resolve system-related problems efficiently.
- Communication Skills: Effective verbal and written communication for interacting with internal teams and clients.
- Time Management: Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Collaboration: Works well within a team environment while also being able to work independently.
- Adaptability: Ability to quickly learn new systems, tools, and processes as they evolve.
- 2-3 years' work experience.
- Proven experience working independently.
- Thrives in structured environments using best practices.
- Strong problem-solving skills and a proactive mindset.
- A willingness to be flexible and available to support 24/7 operations when needed.
- Preferred: Experience with Startel Software, Coding experience, Proficiency with SQL queries.
Work Environment
In-office at Ambs Call Center's Jackson, MI or Tampa, FL locations. Collaborative, fast-paced, and improvement-oriented culture. Opportunities for professional growth and cross-functional learning.