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Fred Finch Youth & Family Services is a great place to work. Year after year, our employees make the difference in helping those with mental health issues. Whether you are just starting your career or a seasoned professional, youll be able to find the right spot to help others at a TOP WORKPLACE. Fred Finch Specialized Wraparound is a family-centered, community-based program that offers highly individualized mental health and behavioral services for youth and families referred by the San Diego Regional Center. These support services can include intensive care coordination with the family's extended team of providers, safety planning and crisis management, ongoing clinical assessments, direct behavioral and mental health treatment and intervention, and opportunities for psychotherapy and psychiatric and medication monitoring. Join our team as: Program Director What You Will Do The Program Director directs the delivery of effective high-quality services of one or more programs serving youth and/or young adults. Duties include direct and indirect supervision and oversight of all service planning and delivery, program and resource development and management, personnel management including hiring, evaluation, coaching, and training. Director provides leadership congruent with applicable regulation as well as agency policy, values, and mission; provides management reports as required; and leads significant program committees or efforts as assigned. The Program Director has indirect and direct reports and manages multiple funding streams. The Program Director represents the agency and program with funders, governmental agencies, and community providers. Shifts Available Full Time afternoon and evenings required. This is a community-based position that allows you to work in clinical services provided in the community and office setting. Amazing Benefits: 21 PTO Days per year 9 Nationally Observed Holidays 401k matching up to 6% Affordable monthly health care premiums What You Bring to The Table (requirements): Qualifications Required M.A. Degree in Social Work or Counseling from an accredited college or university.Licensed as a CA LCSW/MFT clinician for two (2) years or able to meet this requirement within six (6) months if supervising staff who are accruing hours toward licensure from the CA Board of Behavioral Services.Experience with or knowledge of designing, supervising, monitoring, changing, and discontinuing individualized behavioral interventions.Must be certified to conduct a CANS/ANSA assessment within 90 days of employment if the work assignment is in a County program that requires CANS/ANSA certification.Demonstrated cultural responsiveness in working with diverse families and communities.Demonstrated understanding of the developmental milestones of children, youth, or young adults to provide to provide care, treatment and services.Demonstrated ability to utilize de-escalation techniques that align with the trauma informed care model as part of intervention strategy for working with participants in crisis who are responding to triggers/stressors and/or demonstrating early indicators of distress.Clean driving record and a current CA Drivers License or ability to obtain within 10 days after hire.Must have access to dependable transportation available and personal car insurance, unless using agency vehicle.Basic computer and keyboarding competence with the ability to use Microsoft Office Suite. Preferred One year post-graduate school experience with program target population (Example: intellectually disabled, homeless, teens or young adults, SED).One year experience with program modality (example: school-based, residential, mobile/community-based, assertive community treatment, wraparound, etc.).Demonstrated ability to assess, triage and organize work.Experience in using a strength-based, culturally competent approach to supervision, participant and community service.Experience with relevant evidence-based practices (e.g., CBT, DBT, trauma-informed approaches).Demonstrated ability to work effectively with diverse families and communities.Experience in effectively using behavioral, crisis management and family/individual/group therapy skills.Fluency in prevailing language(s) of the community services. Our Mission: "Fred Finch Youth & Family Services partners with individuals and communities to provide culturally responsive services that cultivate mental and physical resilience and wellness." Fred Finch Youth Center Glassdoor Reviews | Txt FFJOBS to 22100 for a current list of openings

This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice is responsible for the oversight of the administrative and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. Establishes clinical procedures and policies for clients and ensures that program operations meet or exceed agency and regulatory guidelines.

To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

Provides Clinical Services:

1. Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans to address issues of mental illness and substance abuse.
2. Provides clinical oversight of symptom assessment and rehabilitative services provided by the staff to consumers/residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitors counseling performed by staff either individually with a consumer/resident or in groups to evaluate the quality of the service.
3. Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the consumer's/resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plans reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records.
4. Informs staff to the types of clinical services, recreational activities, and ICL programs available.
5. Reviews crisis assessment of consumers/residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual consumer/resident, and staff-actions during a crisis situation.
6. Informs staff of community resources and ensures that staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer/resident.
7. Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy.
8. Regularly directs meetings concerning clinical issues, conduct regular high-risk meeting, ensures appropriate follow-up, data collection, etc

Direct and Supervise Personnel:

1. Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department.
2. Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance.
3. Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions.
4. Conducts staff supervision in accordance with agency and division policy.
5. Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed.
6. Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommends changes to authorized staffing patterns and personnel budget.
7. Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan.
8. Manages employee accident reporting and initial submission of workers' compensation claims.
9. Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed).
10. Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA.
11. Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies.
12. Manages the orientation of new personnel and the sponsorship program.
13. Conducts employment interviews that meet federal, state, and agency regulatory guidelines. Completes associated Human Resources forms and sends these forms to the Department of Human Resources.

Maintains Property Accountability:

1. Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged.
2. Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability.
3. Conducts regular inspections of consumer/resident rooms or apartments to ensure property accountability and serviceability. Establishes key control procedures.
4. Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged.

Provides Quality Assurance Oversight:

1. Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to consumers/residents.
2. Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals.
3. Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit.
4. Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement.
5. Provides oversight in submission of statistical data.

Assures Fiscal Control and Accountability:

1. Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns.
2. Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval.
3. Manages resident/consumer funds program. Develops internal money management procedures.
4. Monitors census, entitlements, and collections to maximize revenue. Maintains census at expected occupancy levels.

Assures Consumer and Family Involvement:

1. Educates staff in the benefits of consumer and family involvement, levels of consumer and family involvement, types of consumer and family involvement, nature of consumer and family involvement, and issues of working with consumers and families.
2. Develops a program strategy for working with consumers and families and develops activities that foster program-consumer and family cooperation and coordination.
3. Fosters the development of consumer involvement committees.

Fosters Community Relations:

1. Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness.
2. Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens.
3. Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development.

Conducts Investigations: Conducts internal investigations of untoward incidents as directed by Quality Assurance or Human Resources in accordance with agency policy.

Additional Tasks:

1. May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements.
2. May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations.
3. May review drafts, procedures, and job descriptions.
4. May be involved in hosting visitors from community, regulatory offices, and/or other agencies.
5. May be chairperson or member of an agency or division committee(s).
6. Performs other job-related duties as assigned.

Essential Knowledge, Skills and Abilities:

• Ability to lead a multi-disciplinary staff of

1. M.A. Degree in Social Work or Counseling from an accredited college or university.
2. Licensed as a CA LCSW/MFT clinician for two (2) years or able to meet this requirement within six (6) months if supervising staff who are accruing hours toward licensure from the CA Board of Behavioral Services.
3. Experience with or knowledge of designing, supervising, monitoring, changing, and discontinuing individualized behavioral interventions.
4. Must be certified to conduct a CANS/ANSA assessment within 90 days of employment if the work assignment is in a County program that requires CANS/ANSA certification.
5. Demonstrated cultural responsiveness in working with diverse families and communities.
6. Demonstrated understanding of the developmental milestones of children, youth, or young adults to provide to provide care, treatment and services.
7. Demonstrated ability to utilize de-escalation techniques that align with the trauma informed care model as part of intervention strategy for working with participants in crisis who are responding to triggers/stressors and/or demonstrating early indicators of distress.
8. Clean driving record and a current CA Driver's License or ability to obtain within 10 days after hire.
9. Must have access to dependable transportation available and personal car insurance, unless using agency vehicle.
10. Basic computer and keyboarding competence with the ability to use Microsoft Office Suite.

1. 1. One year post-graduate school experience with program target population (Example: intellectually disabled, homeless, teens or young adults, SED).
   2. One year experience with program modality (example: school-based, residential, mobile/community-based, assertive community treatment, wraparound, etc.).
   3. Demonstrated ability to assess, triage and organize work.
   4. Experience in using a strength-based, culturally competent approach to supervision, participant and community service.
   5. Experience with relevant evidence-based practices (e.g., CBT, DBT, trauma-informed approaches).
   6. Demonstrated ability to work effectively with diverse families and communities.
   7. Experience in effectively using behavioral, crisis management and family/individual/group therapy skills.
   8. Fluency in prevailing language(s) of the community services.

Description

JOB SUMMARY

The Program Director is responsible for the overall operation and for the coordination of all therapeutic services. Directs the administration of residential mental health services within the authority of Executive Management. Responsible for personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines. Ensures adherence to program philosophy and regulations.

ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)

Provides Clinical Services:

• Directs clinical treatment services provided to residents, oversees the development, implementation, and review of service plans to address issues of rehabilitative services provided and mental illness.

• Maintains a safe and therapeutic environment.

• Authorizes intake and discharge decisions. Oversee the intake and pre-placement process: interviews referred individuals, reviews records and other relevant information, performs individual assessments in collaboration with other appropriate staff.

• Provides clinical oversight of strengths-based assessment and rehabilitative services provided by staff to residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitor’s counseling performed by staff either individually or with residents in groups to evaluate the quality of the service.

• Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual’s situation, and that the staff is evaluating the resident’s capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly services plan reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records.

• Inform staff of the types of clinical and rehabilitative services, recreational activities, and ICL programs available.

• Reviews crisis assessment of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff actions during a crisis situation.

• Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the resident.

• Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy.

• Regularly directs meetings concerning clinical issues.

• Coordinates the treatment team, which will include the resident, family/support network, residential staff, community mental health staff (community clinic and/or day treatment program), educational and vocational staff, and other collaterals as appropriate.

Direct and Supervise Personnel:

• Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff with the suspense established by the Human Resources Department.

• Ensures staff compliance with the agency’s time and attendance policy; recommends disciplinary action for those out of compliance.

• Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions.

• Conducts staff supervision in accordance with agency and division policy.

• Administers disciplinary actions in accordance with agency and division policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed.

• Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP) on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommend changes to authorized staffing patterns and personnel budget.

• Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan.

• Manages employee accident reporting and initial submission of workers’ compensation claims.

• Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination.

• Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed).

• Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA.

• Provides oversight into the area of administrative record keeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies.

• Manages the orientation of new personnel and adherence to program philosophy and regulations.

• Conducts employment interviews that meet federal, state, and agency regulatory guidelines. Completes associated Human Resources forms and sends these forms to the Department of Human Resources.

Maintains Property Accountability:

• Maintains accountability and serviceability of all ICL property assigned to the program, to include vehicles. Reports lost, stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged.

• Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability.

• Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures.

• Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged.

Provides Quality Assurance Oversight:

• Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to residents.

• Responsible for the development of a program mission statement and program goals that support the division and agency mission statements and goals. Participates in the development of Quality Assurance and Improvement plans and in the oversight of outcome assessment consistent with these plans.

• Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit.

• Reviews plans for corrective action, incident reports, and program evaluation reports and addresses areas that need improvement.

• Provides oversight into submission of statistical data.

Assures Fiscal Control and Accountability:

• Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns.

• Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval.

• Manages resident funds program. Develops internal money management procedures.

• Monitors census, entitlements, and collections to maximize revenue. Maintains census at expected occupancy levels.

Assures Resident and Family/Support Network Involvement:

• Educates staff in the benefits of resident and family/support network involvement, levels of resident and family/support network involvement, types of residents and family/support network involvement, nature of resident and family/support network involvement, and issues of working with residents and families/support networks.

• Develops a program strategy for partnering with residents and families/support networks and develops activities that foster program-resident and family/support network cooperation, collaboration, and coordination.

• Fosters the development of consumer involvement committees.

Fosters Community Relations and Integration:

• Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness and residential care.

• Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens.

• Cooperates with other organizations in the development of understanding and interest participating in long-range plans for residential program development.

• Develop relationships and written agreements with community resources (i.e., schools, local departments of social services, mental health agencies, psychiatric centers, hospitals, courts, recreational agencies, police departments, etc.) to improve service access for residents in the program.

Conducts Investigations: Conducts internal investigations of untoward incidents as directed by Quality Assurance or Human Resources in accordance with agency policy.

General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephones, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular and flexible schedule and has on-call responsibilities.

ADDITIONAL TASKS:

• Attend division meetings and planning meetings, as required.

• May conduct regular inspections of residents’ rooms and living space.

• May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations.

• May review drafts, procedures, and job descriptions.

• May be involved in hosting visitors from community, regulatory offices, and/or other agencies.

• May be chairperson or a member of an agency or division committee(s).

• Performs other job-related duties as assigned.

RELATIONSHIP WITH OTHERS:

This is a management position that reports to a Cluster Director or Executive Director of a Division depending on the internal organizational structure of the Division. Required to coordinate activities within the divisional cluster and with departments in the Administration Division.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

• Committed to the active promotion of ICL values and goals.

• Knowledge of mental health legislation and the ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment and rehabilitative services.

• Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks.

• Ability to manage resources, which includes money, material, time, and people.

• Non-residential Directors may spend up to fifty percent of the workweek in the field traveling within the Greater New York area if in a non-residential program.

• Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do.

• Ability to form teams to accomplish tasks.

• Serves as a role model to staff and residents.

QUALIFICATIONS AND EXPERIENCE

Master’s degree in Social Work, Psychology, or other human services field with three years of professional mental health experience working individuals experiencing trauma and mental health conditions including one year in an administrative or supervisory capacity. Residential treatment experience a plus.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

The Program Assistant will be responsible for the efficient office administrative operations and functions. The qualified candidate will serve as a liaison between offices and will be responsible for coordinating data calls, record keeping/reporting, travel schedules, conference room schedules and executing the day-to-day office operations. Job Duties: Administrative Tasks:

• Provide administrative and management support to senior management;
• Review, edit, draft, and prepare executive documentation, letters, memorandums, interoffice communications, confidential reports and other correspondence, as needed;
• Review internal and external communications for consistency and distribute approved documentation to appropriate personnel, as directed;
• Prepare and publish meeting agenda, travel arrangements, setup internal/external meetings/appointments, perform staff time and attendance and reporting, manage and secure classified/SBU documents;
• Process incoming/outgoing personnel checklist, arrange conference room scheduling, perform office supply management duties;
• Provide special event coordination, escort visitors, process visitor building access, answer and route incoming/outgoing phone calls;
• Process and track personnel leave requests, monitor and track motor vehicle fleet monthly usage mileage and gas expenses;
• Coordinate and respond to data calls, and assist bureau staff on special projects;
• Collect, compile and coordinate processing of the Weekly Activities Reports (WARs);
• Assist with program management activities within the bureau directorate;
• Perform travel coordination by preparing authorizations and making reservations for Government employees using E2 Travel Solutions application, as required;
• Record, draft and prepare meeting minutes, as required;
• Maintain, update and track multiple Outlook calendars and schedules;
• Track the annual employee performance evaluation reports and documents;
• Set-up the classified/unclassified Digital Video Conference (DVC) system and coordinate different time zone with regional (RIMC Directors) offices or missions abroad;
• Maintain proficiency in MS Office Suite, Visio, Outlook, and Project;
• Maintain expertise in managing SharePoint databases.

• Track assigned tasks and monitor progress and/or overdue action items;
• Prepare various analytical reports and draft administrative and policy documentation;
• Create and update PowerPoint presentations for ongoing projects and briefings;
• Maintain various spreadsheet reports to assist in data analysis for senior management;
• Draft and process electronic country clearance (eCC) requests for travelers both contract and government personnel;
• Assist in the preparation of policy documentation and disseminate to appropriate Front Office personnel;
• Devise and maintain a systematic approach to the organization's Shared drives document repository and update information posted on SharePoint sites, as required;
• Perform Front Office liaison activities and facilitate communication across organizations;
• Review and analyze program history to identify issues or trends which may have bearing in determination of future program direction for discussion;
• Assist in the identification, development, and tracking of internal and customer focused policies and procedures for cross-cutting issues;
• Track staff assignments, advising managers of progress and/or overdue action items;
• Prepare a variety of analytical reports, memoranda, and written materials on various administrative and policy issues;
• Produce a variety of reports, tracks suspense actions, produces charts, create specialized databases, or prepare presentation materials from software programs

• High school diploma and must have a minimum of five (3) years office experience and supporting high level officials.
OR
• 4 years of directly related administrative and technical experience.
• Active Top-Secret Clearance Required.

• Experience with EZ and E2 Travel Systems
• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work in a fast-paced office environment
• Excellent customer service skills
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office, and Teams, ZOOM, and WebEx platforms

Description

JOB SUMMARY:

This management position exists in several Program Divisions. Under the general supervision of the Associate Vice President of Bronx Supported Housing is responsible for the oversight of the administrative, operational, staffing, and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program.

ESSENTIAL JOB FUNCITONS:

Provide Clinical Services:

• Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans

• Conduct supervision with program staff, in accordance with agency and division policy

• Conduct CORE audits of case records to evaluate the completeness and quality of treatment plans, quarterly assessments, apartment inspections and progress notes

• Conducts staff meetings to review and discuss compliance, recreational and social activities, interagency Referrals

• Conduct High Risk meetings to collaborate on ways to support clients who are on the high risk list

• Conduct rent arrears review meeting with program staff and interagency departments from a clinical and client-centered perspective

• Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy

• Regularly directs meetings concerning clinical issues with clients care team

• Initiates and participates in case conferences with mental health treatment team, and inpatient psychiatric team

• Ensure staff is receiving clinical trainings regarding high risk client

• Conduct intakes for new referrals via ICL Hope

• Provide clinical crisis intervention regarding clients and support staff

• Ensure all psychosocial assessments and all assessment necessary for client care

• Conduct clinical trainings regarding motivational interviewing, harm-reduction, person-centered care

• Conduct eviction meeting regarding court case, documentation require, coordinate and collaborate with

• Real Properties

• Supervise the Clinical Specialist responsible to ensure clinical support for high-risk clients and work with the Health Connect team.

• Other clinical duties as assigned by Associate Vice President of Supported Housing

  Direct and Supervise Personnel:

• Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department

• Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance

• Manages the completion of performance evaluations, recommends staff for the employee recognition award

• Conducts new apartment viewings, and ensures all apartments are set up with needed items. when vacating an apartment, conducts walkthroughs with landlord

• Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed

• Reviews authorized staff positions, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law.

• Ensures that staff have attended required monthly RELIAS trainings

• Manages employee accident reporting and initial submission of workers' compensation claims.

• Monitors employee morale and the climate of the work environment

• Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA

• Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies

• Manages the orientation of new personnel

• Conducts employment interviews that meet federal, state, and agency regulatory guidelines. Completes associated Human Resources forms and sends these forms to the Department of Human Resources

Maintains Property Accountability:

• Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles, report lost stolen items, missing, or damaged property in accordance with ICL policy

• Authorizes the purchase of supplies and equipment; properly secures all property and equipment

• Conducts inspection of apartment keys and repair list

• Ensure office space is in accordance to ICL Policy

• Ensure all units leased by ICL are in accordance to DOHMH and OMH funding and organization’s values

Provides Quality Assurance Overnight:

• Ensures internal program compliance with federal, state, city, and agency regulatory requirements.

• Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals.

• Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit

• Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement

• Provides oversight in submission of statistical data

• Ensure all KPI are meet for the program such as home visits, referrals, vacancies, rental arrears, etc.

Assures Fiscal Control and Accountability:

• Ensure all clients rental payments are in accordance to ICL policy, processed, tracker, and ensure all logistics with the finance and entitlement department

• Approves/disapproves all purchase orders and financial requests from staff

• Manages consumer rent payments, keeps a spreadsheet of all monthly rent payments. Keeps a log of all rent arrears, and payment plans.

• Monitors census, and vacancy report and maintains census at expected occupancy levels per OMH.

Fosters Community Relations:

• Collaborate with funding sources such as DOHMH and OMH regarding programmatic aspects.

• Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness.

• Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens.

• Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development.

• Engage in new partnership with community-based organization, hospitals, substance use programs, community boards, etc.

Additional Tasks:

• May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements.

• May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations.

• May review drafts, procedures, and job descriptions.

• May be involved in hosting visitors from community, regulatory offices, and/or other agencies.

• May be chairperson or member of an agency or division committee(s).

• Conducts reviews of HRA2010E, and scheduled screenings of potential consumers.

• Performs other job-related duties as assigned.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to lead a multi-disciplinary staff of professionals in providing treatment services.

• Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks.

• Ability to manage resources, which includes money, material, time, and people.

• Ability to work in a team model

• Positive attitude willing to think outside of the box

• Serves as a role model to staff and consumers/residents.

• Strong interpersonal skills, communication, emotional intelligence, and flexibility

• Highly-developed clinical, engagement, and motivational skills;

• Experience with risk assessment and risk management;

• Track record of delivering quality treatment services to individuals with SMI

• Experience delivering treatment, rehabilitation and support services in the community;

• Proficient in computers and Electronic Health Record (EHR)

• Ability to effectively hold field staff accountable and to go into the field as needed

• Willingness and ability to use ICL supplied communication tools (e.g. computers, mobile telephone, fax, etc.) regularly in the course of conducting business

• Ability to travel

QUALIFICATIONS AND EXPERIENCE:

Preferred Education and/or experience:

• Required Master's degree in Social Work, Psychology, or other mental health field with a minimum of three years of professional mental health experience (depending on program size and complexity) including at least three years (depending on program size and complexity) in a supervisory capacity.

• Bilingual in Spanish preferred but not required

• Experience with housing, individuals with Serious Mental Illness and Substance Use

• NYS Licensure in a recognized mental health profession required LMSW or LMHC

#ICLRN

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Position Summary:
The Program Director oversees assigned Beacon locations to ensure that company goals, budgets, and clinical effectiveness targets are met. They support Care Team Managers by ensuring adequate staffing and resources for high-quality care, and keep department heads informed of staffing, compliance, and operational concerns. The Program Director plans and co-chairs monthly staff meetings, ensuring that agendas are coordinated, and documentation is filed.

They also ensure the consistent application of policies and procedures, monitor Care Team Managers' workload, and review incident reports for timely submission to regulatory agencies. The Program Director communicates with regulatory agencies, assists the compliance department with corrective action plans, and manages Census, payroll costs, and EBITDA targets.
Additionally, they ensure accurate time-and-attendance reporting, manage staffing needs, and oversee new employee orientation and training compliance. The Program Director addresses personnel issues with HR, Compliance, and Executive Leadership, provides feedback on performance reviews, and manages the DSP leveling program.

The Program Director ensures individual protection, personal care, and participation in skill-building activities, maintains accurate records, and performs ongoing audits of Beacon location(s) operations.

Education and Qualifications:
• Bachelor’s degree in human service preferred
• Minimum of two (2) years’ experience of previous management or supervisory experience in a residential care environment

Work Environment:
• This is a full-time on-site position requiring regular rotation between Beacon locations within the assigned caseload.

Position Summary:
The Program Director oversees assigned Beacon locations to ensure that company goals, budgets, and clinical effectiveness targets are met. They support Care Team Managers by ensuring adequate staffing and resources for high-quality care, and keep department heads informed of staffing, compliance, and operational concerns. The Program Director plans and co-chairs monthly staff meetings, ensuring that agendas are coordinated, and documentation is filed.

They also ensure the consistent application of policies and procedures, monitor Care Team Managers' workload, and review incident reports for timely submission to regulatory agencies. The Program Director communicates with regulatory agencies, assists the compliance department with corrective action plans, and manages Census, payroll costs, and EBITDA targets.
Additionally, they ensure accurate time-and-attendance reporting, manage staffing needs, and oversee new employee orientation and training compliance. The Program Director addresses personnel issues with HR, Compliance, and Executive Leadership, provides feedback on performance reviews, and manages the DSP leveling program.

The Program Director ensures individual protection, personal care, and participation in skill-building activities, maintains accurate records, and performs ongoing audits of Beacon location(s) operations.

Education and Qualifications:
• Bachelor’s degree in human service preferred
• Minimum of two (2) years’ experience of previous management or supervisory experience in a residential care environment

Work Environment:
• This is a full-time on-site position requiring regular rotation between Beacon locations within the assigned caseload.

BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, and R&D program and strategic advisory support. Our clients including NASA, DoD, HHS, DHS, and other civil and national security agencies rely on us to drive mission success and accelerate innovation.

BryceTech has been recognized in the Washington Technology Fast 50 ranking of top high-growth small businesses for four consecutive years and received a GovCon Contractor of the Year Award in 2023, underscoring our strong growth, competitive positioning, and excellence in federal contracting. With a proven track record of winning sought after contracts, scaling high-performance teams, and executing on critical government missions, BryceTech presents a compelling opportunity for strategic partnerships in the GovCon space.

BryceTech has an immediate opening for a Program Analyst/ Program Manager to support the next generation development for Space Development Agency (SDA) Traunche 2 Fire Control Cell. The candidate will provide technical input and advice to the government Program Manager and ensure technical requirements; program plans and risk assessments are generated, evaluated, and communicated to government stakeholders. The ideal candidate will have the following experience:

• Experience with satellite and fire control systems and a good technical background
• Knowledgeable on developing strategic and technical plans to execute customer's mission.
• Knowledgeable on developing and executing program plans and program risk assessments
• Knowledgeable on system architecture development and technical requirements.
• Applies problem solving skills to identify and generate mitigation plans for programmatic & technical risks
• Demonstrated ability to work in a fast paced, dynamic environment.
• Strong oral and written communication skills.

Individuals will support various engineering, scientific, analysis, policy, planning, and program management of Defense space activities. Specific tasks may include:

• Provide technical support and advisory services on complex space systems integration and test efforts
• Oversee systems engineering processes, including cost, schedule, and performance tradeoffs
• Support the development of test objectives, plans, schedules, and the execution of the tests, supporting analysis and developing reports
• Work with multiple teams and program offices supporting the coordination, development and execution of system test plans and integration efforts to include the planning, coordinating, executing tests, deconflicting resources, analyzing test data, identifying and facilitating the resolution of issues, and documenting test results
• Perform risk management activities, including identification and assessment, and develop risk mitigation strategies
• Support application product managers and coordinate cross-functional teams (i.e. Government, Military, SETA, FFRDC, UARC, & Industry)
• Develop briefings, written reports, and assessments to be provided to a variety of audiences, from working level to senior executives

• Bachelor's degree in science, technology, engineering and math
• Significant knowledge and experience with satellite and fire control systems
• TS/SCI clearance.
• Strong Experience in requirements development and tracking
• Technical and analytic understanding of satellite and ground system interaction
• Experience in systems engineering
• Ability to work in fast paced environment with excellent oral and written communication skills

PREFERRED QUALIFICATIONS

• Master's degree in science, technology, engineering and math
• 8 years' experience managing complex aerospace programs for DoD customers
• 8 years' experience with satellite fire control systems
• Experience DoD and or IC customers
• Current experience with space systems

BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program.

All your information will be kept confidential according to EEO guidelines.