2,729 IT Infrastructure Manager jobs in the United States
Infrastructure Manager
66210 Overland Park, Kansas
Compass Minerals America Inc.
Posted today
Job Viewed
Job Description
**Description**
**We invite you to Explore the Potential of being part of something Clearly Essential!**
Compass Minerals (NYSE: CMP) is a leading global provider of essential minerals focused on safely delivering where and when it matters to help solve nature's challenges for customers and communities. The company's salt products help keep roadways safe during winter weather and are used in numerous other consumer, industrial, chemical and agricultural applications. Its plant nutrition products help improve the quality and yield of crops while supporting sustainable agriculture. Compass Minerals operates 12 production and packaging facilities with more than 1,800 employees throughout the U.S., Canada and the U.K. Visit compassminerals.com for more information about the company and its products.
**Summary**
The Infrastructure Manager is a leadership role responsible for managing a team of network and infrastructure engineers supporting Compass' enterprise network, server infrastructure, and cybersecurity initiatives across all corporate locations. This role ensures that infrastructure systems align with evolving business needs, supporting application performance, data integrity, and operational continuity. Responsibilities include overseeing outsourced services, leading infrastructure projects, and managing enterprise systems such as M365, O365, Firewalls, VPN, Ansible and other hardware solutions. The appropriate candidate will possess strong people leadership skills and a continuous improvement mindset.
**Essential Job Functions:** Include but are not limited to the following:
_(Management reserves the right to add or modify the duties and responsibilities at any time.)_
+ Lead infrastructure operations: data centers, cloud (Azure, Google, M365), servers, storage, and networks.
+ Lead, and manage implementation of secure, resilient technology solutions aligned with business goals.
+ Lead and manage IT infrastructure projects, budgets, vendor contracts, and SLAs.
+ Supervise and mentor internal staff and external vendors.
+ Collaborate with business leaders and IT teams to align strategies and drive innovation.
+ Ensure compliance with SOX and internal governance processes.
+ Monitor system performance, capacity, and configuration standards.
+ Promote Agile/SAFE practices and continuous improvement culture.
+ Provide ethical, values-driven leadership by mentoring teams, managing vendors, and aligning IT strategies with organizational goals to deliver high-quality services.
+ Strong background in best practices for Infrastructure design, system security, and IT asset management.
+ Perform other duties as assigned
**Minimum Requirements**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
+ Bachelor's degree in an IT-related field or equivalent combination of education and work experience.
+ 8 years' experience in IT infrastructure management
+ 4 years in leadership roles.
+ Experience with multi-site/global infrastructure, vendor management, and cloud platforms.
+ Foundational knowledge and ability/willingness to grow skills in Infrastructure design, system security, and IT asset management. Proven problem-solving skills.
+ Demonstrated attention to detail.
+ Demonstrated leadership capabilities, including team development and individual growth planning.
+ Effective oral, written and interpersonal communication skills.
+ Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
**Physical Requirements**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compass Minerals is an equal opportunity and affirmative action employer. We are firmly committed to making all employment-related decisions without regard to race, ancestry, ethnicity, color, religious creed or belief, national origin, sex (including sexual orientation, gender identity, and pregnancy and breastfeeding), age, military or veteran status, status as a qualified individual with a disability, genetic information, and any other characteristic protected by law. Learn more about equal employment opportunity laws at dol.gov ( . July 2025
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
**We invite you to Explore the Potential of being part of something Clearly Essential!**
Compass Minerals (NYSE: CMP) is a leading global provider of essential minerals focused on safely delivering where and when it matters to help solve nature's challenges for customers and communities. The company's salt products help keep roadways safe during winter weather and are used in numerous other consumer, industrial, chemical and agricultural applications. Its plant nutrition products help improve the quality and yield of crops while supporting sustainable agriculture. Compass Minerals operates 12 production and packaging facilities with more than 1,800 employees throughout the U.S., Canada and the U.K. Visit compassminerals.com for more information about the company and its products.
**Summary**
The Infrastructure Manager is a leadership role responsible for managing a team of network and infrastructure engineers supporting Compass' enterprise network, server infrastructure, and cybersecurity initiatives across all corporate locations. This role ensures that infrastructure systems align with evolving business needs, supporting application performance, data integrity, and operational continuity. Responsibilities include overseeing outsourced services, leading infrastructure projects, and managing enterprise systems such as M365, O365, Firewalls, VPN, Ansible and other hardware solutions. The appropriate candidate will possess strong people leadership skills and a continuous improvement mindset.
**Essential Job Functions:** Include but are not limited to the following:
_(Management reserves the right to add or modify the duties and responsibilities at any time.)_
+ Lead infrastructure operations: data centers, cloud (Azure, Google, M365), servers, storage, and networks.
+ Lead, and manage implementation of secure, resilient technology solutions aligned with business goals.
+ Lead and manage IT infrastructure projects, budgets, vendor contracts, and SLAs.
+ Supervise and mentor internal staff and external vendors.
+ Collaborate with business leaders and IT teams to align strategies and drive innovation.
+ Ensure compliance with SOX and internal governance processes.
+ Monitor system performance, capacity, and configuration standards.
+ Promote Agile/SAFE practices and continuous improvement culture.
+ Provide ethical, values-driven leadership by mentoring teams, managing vendors, and aligning IT strategies with organizational goals to deliver high-quality services.
+ Strong background in best practices for Infrastructure design, system security, and IT asset management.
+ Perform other duties as assigned
**Minimum Requirements**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
+ Bachelor's degree in an IT-related field or equivalent combination of education and work experience.
+ 8 years' experience in IT infrastructure management
+ 4 years in leadership roles.
+ Experience with multi-site/global infrastructure, vendor management, and cloud platforms.
+ Foundational knowledge and ability/willingness to grow skills in Infrastructure design, system security, and IT asset management. Proven problem-solving skills.
+ Demonstrated attention to detail.
+ Demonstrated leadership capabilities, including team development and individual growth planning.
+ Effective oral, written and interpersonal communication skills.
+ Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
**Physical Requirements**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compass Minerals is an equal opportunity and affirmative action employer. We are firmly committed to making all employment-related decisions without regard to race, ancestry, ethnicity, color, religious creed or belief, national origin, sex (including sexual orientation, gender identity, and pregnancy and breastfeeding), age, military or veteran status, status as a qualified individual with a disability, genetic information, and any other characteristic protected by law. Learn more about equal employment opportunity laws at dol.gov ( . July 2025
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
View Now
0
Infrastructure Manager
73163 Oklahoma City, Oklahoma
Capgemini
Posted 4 days ago
Job Viewed
Job Description
**Job Title** : Infrastructure Manager
**Location** : Oklahoma City, USA
- Operational Remediation and Configuration Changes
- Platform Optimization
- Rapid Incident Response
- Communication Path Solve (network)
- vCenter Management
- Data Store Management
- Network VLAN Management
- Port Management
- Reporting Validation
- Certificate Management
- Day-to-day operations
- Incident Triage
- Vendor collaboration and resolution management
- Vendor ticket creation and management
- Incident Management support
- Support ticketing queue and drive resolution to completion
Other Responsibilities
**Key Responsibilities:**
Systems Management
- Storage Management
- LUN Management
- Share Management
- RDM Management
- Zones Management
- VxRail System Management and Maintenance
- Software AMP Management
- Switch Management in VxBlock
**Required Skills:**
Deployment and installation
- System Deployments
- System Expansion
- VM Deployment Support
- VM Integration Support for App Teams
- Installation/Setup and/or Configuration of Hardware Platforms
- Refresh of Platform Systems
Alerting Reaction
- Monitoring and issue of environments to ensure 24x7 availability
- Storage Performance
- Network Interface Monitoring
- Virtualization Alerts
- Compute Monitoring and Alerts
- Observability Tuning and Remediation
- Responding to alerts and providing resolution path (break fix or configuration changes)
Operations
- L1/L2/L3 support
- 24/7 available support
- Capacity and Performance Monitoring, Reporting and Planning
- Platform Patching and Vulnerability Remediation
- Configuration and standard process implementation of software, hardware, toolset platforms
- Support co-location environment and DR aspects
- DR planning and testing
- New server OS deployments from Golden Image/AMI Pipeline automation
- Supporting automation for platforms
- Ensuring security standard processes and completing ORR with security on new server builds
**Desired Skills:**
PowerFlex, VxBlock, VxRail, PowerMax, PowerStore, PowerScale, NetApp, UCS, Cisco Nexus, Cisco MDS
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions using strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.
Get The Future You Want | is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.
Click the following link for more information on your rights as an Applicant be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
**Job:** _Infrastructure_
**Organization:** _CIS US MS_
**Title:** _Infrastructure Manager_
**Location:** _OK-Oklahoma City_
**Requisition ID:** _077900_
**Location** : Oklahoma City, USA
- Operational Remediation and Configuration Changes
- Platform Optimization
- Rapid Incident Response
- Communication Path Solve (network)
- vCenter Management
- Data Store Management
- Network VLAN Management
- Port Management
- Reporting Validation
- Certificate Management
- Day-to-day operations
- Incident Triage
- Vendor collaboration and resolution management
- Vendor ticket creation and management
- Incident Management support
- Support ticketing queue and drive resolution to completion
Other Responsibilities
**Key Responsibilities:**
Systems Management
- Storage Management
- LUN Management
- Share Management
- RDM Management
- Zones Management
- VxRail System Management and Maintenance
- Software AMP Management
- Switch Management in VxBlock
**Required Skills:**
Deployment and installation
- System Deployments
- System Expansion
- VM Deployment Support
- VM Integration Support for App Teams
- Installation/Setup and/or Configuration of Hardware Platforms
- Refresh of Platform Systems
Alerting Reaction
- Monitoring and issue of environments to ensure 24x7 availability
- Storage Performance
- Network Interface Monitoring
- Virtualization Alerts
- Compute Monitoring and Alerts
- Observability Tuning and Remediation
- Responding to alerts and providing resolution path (break fix or configuration changes)
Operations
- L1/L2/L3 support
- 24/7 available support
- Capacity and Performance Monitoring, Reporting and Planning
- Platform Patching and Vulnerability Remediation
- Configuration and standard process implementation of software, hardware, toolset platforms
- Support co-location environment and DR aspects
- DR planning and testing
- New server OS deployments from Golden Image/AMI Pipeline automation
- Supporting automation for platforms
- Ensuring security standard processes and completing ORR with security on new server builds
**Desired Skills:**
PowerFlex, VxBlock, VxRail, PowerMax, PowerStore, PowerScale, NetApp, UCS, Cisco Nexus, Cisco MDS
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions using strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.
Get The Future You Want | is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.
Click the following link for more information on your rights as an Applicant be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
**Job:** _Infrastructure_
**Organization:** _CIS US MS_
**Title:** _Infrastructure Manager_
**Location:** _OK-Oklahoma City_
**Requisition ID:** _077900_
View Now
1
Infrastructure Manager
77007 Houston, Texas
Robert Half
Posted 9 days ago
Job Viewed
Job Description
Description
Robert Half is seeking an exceptional Security and Infrastructure Manager for a hands-on leadership role that combines strategic planning, technical execution, and compliance management in the Houston area. In this position, you will drive the design, implementation, and ongoing operation of secure Microsoft-centric cloud environments and ensure the organization's IT security posture aligns with leading frameworks like SOX and NIST CSF 2.0. This highly technical role is ideal for candidates with a passion for cybersecurity, cloud infrastructure, and operational excellence.
Key Responsibilities
As a Security and Infrastructure Manager, you will:
+ Lead IT Security Initiatives: Design, deploy, and administer secure Microsoft Azure cloud infrastructure, including Azure Firewall, Bastion, Defender for Cloud, and virtual networks.
+ Govern Microsoft 365 (M365): Administer platform components (Exchange Online, SharePoint, OneDrive, Teams) with a focus on policy enforcement, secure collaboration, and content protection.
+ Manage Threat Protection Tools: Implement, configure, and oversee Microsoft Defender XDR (Defender for Endpoint, Cloud Apps, Identity, etc.) solutions for comprehensive threat detection and response.
+ Data Loss Prevention (DLP): Deploy and manage Microsoft Purview solutions to support data loss prevention, insider risk management, and sensitive data classification processes.
+ Implement Zero Trust Security Models: Architect and administer SASE and Zero Trust frameworks, enhancing identity-aware secure access for modern workplace environments.
+ Oversee Incident Response: Lead security incident response efforts, integrating SIEM/EDR tools, coordinating investigations, and ensuring thorough remediation.
+ Drive Regulatory Compliance: Ensure that systems meet IT compliance standards with frameworks like SOX, NIST CSF 2.0, and others. Document controls and support audit readiness.
+ Support Infrastructure Operations: Respond to escalations for endpoint, network connectivity, firewall rules, and access support while enforcing security best practices.
+ Enhance Change Management Procedures: Enforce robust processes for patch deployment, GPO hardening, and endpoint monitoring.
Requirements
Must-Have Qualifications
+ Experience: Minimum 7+ years' experience in cybersecurity, IT operations, or infrastructure management; at least 3 years in a senior technical or leadership role.
+ Expertise in Cloud Technologies: Advanced proficiency with Microsoft Azure IaaS/PaaS and associated components like NSGs, App Gateways, and monitoring tools.
+ Microsoft 365 Administration: Strong experience managing Exchange Online, SharePoint, Teams, and retention/security capabilities.
+ Threat Protection Tools: Hands-on experience with Microsoft Defender XDR, EDR/XDR/SIEM tools, and related platforms.
+ SASE and Zero Trust Frameworks: Proven hands-on expertise in configuring solutions like Zscaler, Cloudflare, etc.
+ Compliance Knowledge: Familiarity with SOX and NIST CSF 2.0 controls; audit preparation experience is a plus.
+ Certifications: Relevant certifications such as MS Azure (AZ-500), Sentinel, or others (e.g., CISSP, CISM, CCSP).
+ Technical Skillset: Strong knowledge of firewalls, secure remote access technologies (e.g., Fortinet, Palo Alto).
Soft Skills
+ Excellent communication and documentation skills.
+ Ability to train and collaborate with technical and non-technical team members.
+ Strong problem-solving abilities and an analytical approach to decision-making.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Robert Half is seeking an exceptional Security and Infrastructure Manager for a hands-on leadership role that combines strategic planning, technical execution, and compliance management in the Houston area. In this position, you will drive the design, implementation, and ongoing operation of secure Microsoft-centric cloud environments and ensure the organization's IT security posture aligns with leading frameworks like SOX and NIST CSF 2.0. This highly technical role is ideal for candidates with a passion for cybersecurity, cloud infrastructure, and operational excellence.
Key Responsibilities
As a Security and Infrastructure Manager, you will:
+ Lead IT Security Initiatives: Design, deploy, and administer secure Microsoft Azure cloud infrastructure, including Azure Firewall, Bastion, Defender for Cloud, and virtual networks.
+ Govern Microsoft 365 (M365): Administer platform components (Exchange Online, SharePoint, OneDrive, Teams) with a focus on policy enforcement, secure collaboration, and content protection.
+ Manage Threat Protection Tools: Implement, configure, and oversee Microsoft Defender XDR (Defender for Endpoint, Cloud Apps, Identity, etc.) solutions for comprehensive threat detection and response.
+ Data Loss Prevention (DLP): Deploy and manage Microsoft Purview solutions to support data loss prevention, insider risk management, and sensitive data classification processes.
+ Implement Zero Trust Security Models: Architect and administer SASE and Zero Trust frameworks, enhancing identity-aware secure access for modern workplace environments.
+ Oversee Incident Response: Lead security incident response efforts, integrating SIEM/EDR tools, coordinating investigations, and ensuring thorough remediation.
+ Drive Regulatory Compliance: Ensure that systems meet IT compliance standards with frameworks like SOX, NIST CSF 2.0, and others. Document controls and support audit readiness.
+ Support Infrastructure Operations: Respond to escalations for endpoint, network connectivity, firewall rules, and access support while enforcing security best practices.
+ Enhance Change Management Procedures: Enforce robust processes for patch deployment, GPO hardening, and endpoint monitoring.
Requirements
Must-Have Qualifications
+ Experience: Minimum 7+ years' experience in cybersecurity, IT operations, or infrastructure management; at least 3 years in a senior technical or leadership role.
+ Expertise in Cloud Technologies: Advanced proficiency with Microsoft Azure IaaS/PaaS and associated components like NSGs, App Gateways, and monitoring tools.
+ Microsoft 365 Administration: Strong experience managing Exchange Online, SharePoint, Teams, and retention/security capabilities.
+ Threat Protection Tools: Hands-on experience with Microsoft Defender XDR, EDR/XDR/SIEM tools, and related platforms.
+ SASE and Zero Trust Frameworks: Proven hands-on expertise in configuring solutions like Zscaler, Cloudflare, etc.
+ Compliance Knowledge: Familiarity with SOX and NIST CSF 2.0 controls; audit preparation experience is a plus.
+ Certifications: Relevant certifications such as MS Azure (AZ-500), Sentinel, or others (e.g., CISSP, CISM, CCSP).
+ Technical Skillset: Strong knowledge of firewalls, secure remote access technologies (e.g., Fortinet, Palo Alto).
Soft Skills
+ Excellent communication and documentation skills.
+ Ability to train and collaborate with technical and non-technical team members.
+ Strong problem-solving abilities and an analytical approach to decision-making.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
2
Security & Infrastructure Manager
77246 Houston, Texas
Fusion HCR
Posted 11 days ago
Job Viewed
Job Description
We are seeking a highly experienced and hands-on Security and Infrastructure Manager to lead the planning, execution, and day-to-day operations of our IT security and infrastructure functions. This role bridges leadership and technical execution, combining strategic planning with tactical delivery of cybersecurity initiatives. The successful candidate will drive implementation of best-in-class security tools and practices while maintaining stable and scalable infrastructure.
This position will focus heavily on Microsoft Azure cloud infrastructure, Microsoft 365/O365 tenant governance, Microsoft Defender XDR for threat protection, and Microsoft Purview for data loss prevention, data privacy, and regulatory compliance. The ideal candidate will also be responsible for managing EDR/XDR/SIEM platforms, configuring SASE/Zero Trust solutions, and ensuring adherence to SOX and NIST CSF 2.0 frameworks.
Core Responsibilities
- Lead the design, deployment, and administration of secure Microsoft Azure infrastructure, including network security groups (NSGs), virtual networks, Azure Firewall, Bastion, App Gateways, and Defender for Cloud.
- Own tenant-wide governance and administration of Microsoft 365/O365 platforms including Exchange Online, SharePoint, OneDrive, and Microsoft Teams with a focus on policy enforcement, content protection, and secure collaboration.
- Configure and manage Microsoft Defender XDR, including Defender for Endpoint, Identity, Cloud Apps, and Office 365, ensuring effective detection, prevention, and response to threats.
- Manage Microsoft Purview deployment to support Data Loss Prevention (DLP), Insider Risk Management, data classification, sensitivity labeling, and AI governance policies.
- Architect and administer SASE and Zero Trust Network Access solutions for identity-aware secure access to cloud and internal applications.
- Lead and execute security incident response efforts, integrating signals from SIEM/EDR platforms. Coordinate root cause analysis and remediation of incidents.
- Support vulnerability management, patch deployment, GPO hardening, endpoint protection, and change reviews for production systems.
- Review access control requests and enforce policy-based RBAC using Microsoft Entra ID. Manage identity governance including MFA, provisioning, and periodic access certification.
- Ensure the company's cybersecurity posture meets compliance standards, particularly SOX IT General Controls and NIST CSF 2.0. Document controls and maintain audit readiness.
- Respond to infrastructure-related escalations including outages, backups, connectivity failures, remote access provisioning, endpoint support, and application-level access issues.
- Review and respond to internal ITSM tickets related to access, endpoint health, firewall rules, application installations, and user provisioning/deprovisioning.
- Continuously monitor security event notifications and investigate correlated alerts across security monitoring and management tools.
- Minimum 7 years of experience in cybersecurity, infrastructure management, or IT operations, with at least 3 years in a senior technical or management role.
- Extensive experience managing Microsoft Azure IaaS/PaaS environments, including infrastructure hardening, policy enforcement, and cost/resource optimization.
- Advanced proficiency with Microsoft 365/O365 administration, including security, compliance, collaboration, and retention capabilities.
- Hands-on experience with Microsoft Defender XDR (Endpoint, Identity, Office 365, Cloud Apps), and Microsoft Intune.
- Proven success implementing and maintaining Microsoft Purview DLP, Insider Risk, data classification, and AI data privacy controls.
- Strong knowledge and configuration experience with firewalls and secure remote access technologies such as Cisco ASA, Palo Alto, SonicWall, or Fortinet.
- Direct experience with SASE solutions and Zero Trust frameworks
- Familiarity with compliance frameworks such as SOX and NIST CSF 2.0 and NERC CIP.
- Experience preparing for and responding to internal and external audits.
- Relevant certifications such as AZ-500, SC-200, CISSP, CISM, CCSP, or vendor certifications from Microsoft, Zscaler, Palo Alto, etc.
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3
Energy & Infrastructure Manager
06338 Mashantucket, Connecticut
MPTN Government
Posted 21 days ago
Job Viewed
Job Description
This position is within the Mashantucket Pequot Tribal Nation's (MPTN) Public Works, Planning & Infrastructure Management Department and reports to the Top Division Operations Executive. Energy and infrastructure management is a vital component of creating a sustainable future for MPTN. As MPTN continues to grow and develop, the demand for energy and infrastructure will continue to rise. Therefore, it is crucial to find ways to reduce our energy consumption and to use resources more efficiently.
This position is responsible for the strategic management of energy resources, sustainability initiatives, and related infrastructure projects. This position is tasked with developing and implementing systems and processes that foster sustainable growth, optimizing energy consumption, and managing infrastructure developments to enhance organizational effectiveness. The ideal candidate will possess a blend of technical knowledge, project management skills, and a passion for driving economic benefits through sustainable practices.
This is a newly created role and the ideal candidate will help to guide long-term thinking and strategic planning around various energy initiatives to benefit MPTN, its government, community, and all associated business enterprises.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
View Now
4
Network Infrastructure Manager
78716 Austin, Texas
Zendesk
Posted 21 days ago
Job Viewed
Job Description
Job Description
About the Role:
We're looking for an experienced and operationally focused Manager, Asset Management & IT Infrastructure team This role blends strategic thinking with hands-on execution across a wide spectrum of IT functions. You'll manage people, processes, and technologies while designing and implementing scalable solutions across our growing global footprint with responsibility for endpoint, network infrastructure, audiovisual technology, and global office expansion projects.
If you thrive in a collaborative, people-first environment and value humility, humor, self-awareness, and quality, you'll feel right at home here. We're looking for a leader who can align endpoint and infrastructure operations with broader business goals - someone who's just as comfortable refining AV standards and networking plans for a new office build-out as they are optimizing asset lifecycle processes or mentoring a distributed IT team.
What You'll Do:
The US annualized base salary range for this position is $123,000.00-$185,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
About the Role:
We're looking for an experienced and operationally focused Manager, Asset Management & IT Infrastructure team This role blends strategic thinking with hands-on execution across a wide spectrum of IT functions. You'll manage people, processes, and technologies while designing and implementing scalable solutions across our growing global footprint with responsibility for endpoint, network infrastructure, audiovisual technology, and global office expansion projects.
If you thrive in a collaborative, people-first environment and value humility, humor, self-awareness, and quality, you'll feel right at home here. We're looking for a leader who can align endpoint and infrastructure operations with broader business goals - someone who's just as comfortable refining AV standards and networking plans for a new office build-out as they are optimizing asset lifecycle processes or mentoring a distributed IT team.
What You'll Do:
- Own the strategy and execution for endpoint management and software asset management technologies, including lifecycle processes for employee laptops, mobile devices, and associated software.
- Lead and grow a high-performing team of endpoint engineers and specialists across our global offices, fostering an inclusive, transparent, and feedback-driven team culture.
- Develop and maintain a multi-year roadmap for endpoint management services, aligned with company goals and business needs.
- Design, implement, and continuously improve processes to enhance the employee experience and ensure efficient provisioning, compliance, and inventory management.
- Serve as a liaison between technical teams, security, and business units, translating complex endpoint-related concepts into actionable outcomes.
- Develop and maintain reporting dashboards to monitor key performance indicators, SLAs, and team workloads using tools such as Jira and Zendesk.
- Oversee network infrastructure planning and implementation across global offices, ensuring scalability, security, and performance.
- Oversee and lead the day to day activities for our company network.
- Manage Audio-Visual (AV) technology solutions and integration, supporting corporate events and remote collaboration needs.
- Lead initiatives for global office expansion, overseeing IT infrastructure setup and readiness in new locations.
- We prioritize thoughtful, data-driven decision-making and support innovation through experimentation.
- You'll work on high-impact projects that directly improve employee satisfaction and operational efficiency.
- Our team values humor, honesty, and collaboration, creating a culture where you can truly be yourself.
- We support continuous learning and development, and give you the autonomy to lead and shape meaningful initiatives.
- #LI-JH1
The US annualized base salary range for this position is $123,000.00-$185,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
View Now
5
DevOps Infrastructure Manager
80285 Denver, Colorado
Code
Posted 24 days ago
Job Viewed
Job Description
Company Description
Code Talent is a technical agency that is driven by the desire to foster careers of top technical talent, we help create great companies by providing exceptional resources. We create value by connecting the best talent with the most exciting opportunities and knowing a steady supply of both.
Job Description
We are looking for a DevOps Infrastructure Manager to join our team. The ideal candidate will have a strong background in team leadership or management, with extensive experience in Amazon Web Services and managing various datastore backends, including but not limited to MongoDB, Redis, and PostgreSQL. This role involves overseeing the company's infrastructure and ensuring the reliability, scalability, and security of our services.
Lead and manage the Infrastructure Iteam, setting objectives, conducting performance reviews, and facilitating professional development.
Design, implement, and maintain the company's infrastructure on AWS, ensuring optimal performance, security, and scalability.
Manage various datastore backends such as MongoDB, Redis, and PostgreSQL, including configuration, optimization, and troubleshooting.
Collaborate with development teams to automate and streamline operations and processes, promoting a DevOps culture within the organization.
Develop and maintain CI/CD pipelines for efficient deployment of applications.
Ensure system reliability and recovery through proactive monitoring, alerting, and incident management.
Implement and enforce security best practices for cloud infrastructure and datastores.
Stay updated on new technologies and best practices in DevOps and cloud services, recommending improvements to current systems.
Prepare and maintain technical documentation related to infrastructure architecture and deployment processes.
Qualifications
Proven experience as a Team Lead or Manager in a DevOps environment.
Extensive experience with Amazon Web Services (AWS) and its various components.
Strong knowledge of managing datastore backends, including MongoDB, Redis, and PostgreSQL.
Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
Proficient in scripting languages (e.g., Bash, Python) for automation.
Solid understanding of CI/CD principles and tools (e.g., Jenkins, GitLab CI).
Excellent problem-solving skills and the ability to manage complex systems in a dynamic environment.
Strong leadership skills with the ability to motivate and mentor team members.
Excellent communication skills, both written and verbal.
Additional Information
Send resume to:
Eric @ codetalent.com
Code Talent is a technical agency that is driven by the desire to foster careers of top technical talent, we help create great companies by providing exceptional resources. We create value by connecting the best talent with the most exciting opportunities and knowing a steady supply of both.
Job Description
We are looking for a DevOps Infrastructure Manager to join our team. The ideal candidate will have a strong background in team leadership or management, with extensive experience in Amazon Web Services and managing various datastore backends, including but not limited to MongoDB, Redis, and PostgreSQL. This role involves overseeing the company's infrastructure and ensuring the reliability, scalability, and security of our services.
Lead and manage the Infrastructure Iteam, setting objectives, conducting performance reviews, and facilitating professional development.
Design, implement, and maintain the company's infrastructure on AWS, ensuring optimal performance, security, and scalability.
Manage various datastore backends such as MongoDB, Redis, and PostgreSQL, including configuration, optimization, and troubleshooting.
Collaborate with development teams to automate and streamline operations and processes, promoting a DevOps culture within the organization.
Develop and maintain CI/CD pipelines for efficient deployment of applications.
Ensure system reliability and recovery through proactive monitoring, alerting, and incident management.
Implement and enforce security best practices for cloud infrastructure and datastores.
Stay updated on new technologies and best practices in DevOps and cloud services, recommending improvements to current systems.
Prepare and maintain technical documentation related to infrastructure architecture and deployment processes.
Qualifications
Proven experience as a Team Lead or Manager in a DevOps environment.
Extensive experience with Amazon Web Services (AWS) and its various components.
Strong knowledge of managing datastore backends, including MongoDB, Redis, and PostgreSQL.
Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
Proficient in scripting languages (e.g., Bash, Python) for automation.
Solid understanding of CI/CD principles and tools (e.g., Jenkins, GitLab CI).
Excellent problem-solving skills and the ability to manage complex systems in a dynamic environment.
Strong leadership skills with the ability to motivate and mentor team members.
Excellent communication skills, both written and verbal.
Additional Information
Send resume to:
Eric @ codetalent.com
View Now
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6
IT Infrastructure Manager
80232 Lakewood, Colorado
Encore Electric, Inc.
Posted today
Job Viewed
Job Description
**Description**
**OVERVIEW:**
The Information Technology team provides outstanding information technology to fellow employees so they can best serve our customers.
The IT Infrastructure Manager works collaboratively with the Engineering, Cybersecurity, & Networking team to ensure exceptional customer service, encourage professional growth of team members, and optimize processes and infrastructure services for efficiency and quality.
The IT Infrastructure Manager will join the IT Leadership Team to provide accountability for the responsibilities of the role and to help with the technology strategy. For example, the manager will provide input on SLA, staff levels, budget, and Technology Roadmap that aligns with Encore's business strategy.
**Compensation for this Role:** $150,000 - $175,000 Annually, Depending on Experience
**_This is a full-time office based position in Lakewood, CO_**
**General Responsibilities:**
+ Maintain open communication lines with all working relationships
+ Follow up to ensure items for which the job is accountable are performed
+ Earn and maintain customer's trust
+ Uphold the core values of the organization
+ Work well with others to accomplish the mission of the organization and of the job
**Specific Responsibilities:**
Mission of the Role
+ Infrastructure Services: To ensure the stability, scalability, and security of the organization's IT infrastructure by leading the design, implementation, and maintenance of systems and networks that support business operations 24/7
+ Team Mentor: Collaboratively develop and mentor a team of IT engineers, fostering a collaborative and supportive environment that encourages professional growth, knowledge sharing, and a proactive approach to problem-solving
+ Process Optimizer: Continuously and collaboratively improve and secure the infrastructure processes and workflows, minimize downtime, and ensure compliance with industry standards and best practices Cybersecurity: Help ensure that Encore complies with our Cybersecurity policy goals to protect what matters most to Encore and comply with our customer's contract requirements
Key Processes
+ Job Site Engineering: Identify and design technology needs before construction jobs mobilize at the job site.
+ Cybersecurity: Support and mature measures to protect Encore's IT infrastructure from threats and vulnerabilities, such as:
+ Phishing
+ Firewalls
+ Network access control
+ Antivirus
+ End-Point protection
+ Infrastructure Management: Ensure the efficient and effective operation of Encore's IT environment
+ Virtual & physical servers
+ Backups
+ Networks
+ Storage
General
+ Set written and measurable expectations for each member of the team
+ Analyze infrastructure incident data to identify trends, areas for improvement, provide root cause analysis, and conduct
+ Maintain inventory of hardware and software for issue resolution
+ Coordinate with IT suppliers to resolve issues outside the scope of the help desk
+ Ensure compliance with information security and company policies
+ Other duties as may be assigned
**KNOWLEDGE, SKILLS AND ABILITIES:**
Knowledge of:
+ CoBIT processes: asset & configuration management, change & release, incident & problem management
+ Collaboration & Documentation: Ability to create and maintain technical documentation and contribute to knowledge base articles
+ ITIL Framework Familiarity: Understanding of ITIL principles and service lifecycle management
+ Lifecycle to improve processes
+ Shift-left Service Desk Strategy
+ Change management concepts to help teammates adopt process improvements
+ Azure (Entra ID)
+ Azure DevOps
+ Cisco Nexus
+ Dell Servers
+ Fortinet
+ HPe Storage
+ Microsoft
+ Veeam
+ VMware
+ Zendesk
Skill in:
+ Leadership and team management: Experience in leading a team, providing guidance, and fostering a collaborative environment.
+ Customer service orientation: Strong focus on providing excellent infrastructure services to users and resolving their issues promptly.
+ Process improvement: Leads initiatives to continuously improve IT infrastructure processes, identifying inefficiencies and implementing solutions to enhance service delivery and operational efficiency
+ Listening skills: Demonstrates excellent listening skills to accurately understand and address the concerns and needs of both team members and end-users, ensuring effective and empathetic support.
+ Effective communication: Ability to explain technical issues in a clear and understandable manner to non-technical staff.
+ Interpersonal skills: Building positive relationships with team members and other departments.
+ Time management: Efficiently managing multiple tasks and prioritizing them based on urgency.
+ Documentation and reporting: Keeping detailed records of issues, resolutions, and IT assets.
+ Proficiency in IT systems and software: Familiarity with various operating systems, network configurations, and common software applications.
+ Troubleshooting and problem-solving: Ability to diagnose and resolve hardware and software issues efficiently.
+ Knowledge of IT security: Understanding of cybersecurity principles and practices to protect company data.
Ability to:
+ Analytical Thinking: Ability to analyze complex technical issues and develop effective solutions.
+ Decision-Making: Capable of making informed decisions quickly in high-pressure situations.
+ Attention to Detail: Keen eye for detail to ensure accuracy in troubleshooting and documentation.
+ Adaptability: Ability to adapt to rapidly changing technology and work environments.
+ Conflict Resolution: Skilled in resolving conflicts within the team and with end-users in a professional manner.
+ Training and Development: Ability to train and mentor team members, fostering their professional growth.
+ Strategic Planning: Capable of contributing strategic plans to improve IT support services.
**PHYSICAL REQUIREMENTS:**
+ Driving
+ Sitting
+ Climbing
+ Lifting (up to 50 lbs)
+ Standing
+ Stooping
+ Vision acuity (near and far)
+ Walking
**REQUIREMENTS:**
The IT Infrastructure Manager requires a bachelor's degree in Information Technology, Computer Science, or a related field, and a minimum of five years' experience in IT infrastructure leadership. Proficiency in network management and administration, experience with cloud services and virtualization technologies, and familiarity with cybersecurity principals and practices is required. Strong problem-solving and analytical skills, and excellent communication and teamwork abilities is a must.
**Benefits:**
+ Encore Electric provides excellent benefits for our employees, including: **medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice.**
+ Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore's in house training program.
+ This position is eligible for a cell phone allowance and the short-term incentive program.
**Applications will close on December 31, 2025 or once role has been filled.**
***NO THIRD PARTY AGENCY RESUMES OR CALLS PLEASE***
_To request an accommodation during the application process, please contact_ _._
**Encore Electric, Inc. is an EOE, including disability/vets.**
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
**OVERVIEW:**
The Information Technology team provides outstanding information technology to fellow employees so they can best serve our customers.
The IT Infrastructure Manager works collaboratively with the Engineering, Cybersecurity, & Networking team to ensure exceptional customer service, encourage professional growth of team members, and optimize processes and infrastructure services for efficiency and quality.
The IT Infrastructure Manager will join the IT Leadership Team to provide accountability for the responsibilities of the role and to help with the technology strategy. For example, the manager will provide input on SLA, staff levels, budget, and Technology Roadmap that aligns with Encore's business strategy.
**Compensation for this Role:** $150,000 - $175,000 Annually, Depending on Experience
**_This is a full-time office based position in Lakewood, CO_**
**General Responsibilities:**
+ Maintain open communication lines with all working relationships
+ Follow up to ensure items for which the job is accountable are performed
+ Earn and maintain customer's trust
+ Uphold the core values of the organization
+ Work well with others to accomplish the mission of the organization and of the job
**Specific Responsibilities:**
Mission of the Role
+ Infrastructure Services: To ensure the stability, scalability, and security of the organization's IT infrastructure by leading the design, implementation, and maintenance of systems and networks that support business operations 24/7
+ Team Mentor: Collaboratively develop and mentor a team of IT engineers, fostering a collaborative and supportive environment that encourages professional growth, knowledge sharing, and a proactive approach to problem-solving
+ Process Optimizer: Continuously and collaboratively improve and secure the infrastructure processes and workflows, minimize downtime, and ensure compliance with industry standards and best practices Cybersecurity: Help ensure that Encore complies with our Cybersecurity policy goals to protect what matters most to Encore and comply with our customer's contract requirements
Key Processes
+ Job Site Engineering: Identify and design technology needs before construction jobs mobilize at the job site.
+ Cybersecurity: Support and mature measures to protect Encore's IT infrastructure from threats and vulnerabilities, such as:
+ Phishing
+ Firewalls
+ Network access control
+ Antivirus
+ End-Point protection
+ Infrastructure Management: Ensure the efficient and effective operation of Encore's IT environment
+ Virtual & physical servers
+ Backups
+ Networks
+ Storage
General
+ Set written and measurable expectations for each member of the team
+ Analyze infrastructure incident data to identify trends, areas for improvement, provide root cause analysis, and conduct
+ Maintain inventory of hardware and software for issue resolution
+ Coordinate with IT suppliers to resolve issues outside the scope of the help desk
+ Ensure compliance with information security and company policies
+ Other duties as may be assigned
**KNOWLEDGE, SKILLS AND ABILITIES:**
Knowledge of:
+ CoBIT processes: asset & configuration management, change & release, incident & problem management
+ Collaboration & Documentation: Ability to create and maintain technical documentation and contribute to knowledge base articles
+ ITIL Framework Familiarity: Understanding of ITIL principles and service lifecycle management
+ Lifecycle to improve processes
+ Shift-left Service Desk Strategy
+ Change management concepts to help teammates adopt process improvements
+ Azure (Entra ID)
+ Azure DevOps
+ Cisco Nexus
+ Dell Servers
+ Fortinet
+ HPe Storage
+ Microsoft
+ Veeam
+ VMware
+ Zendesk
Skill in:
+ Leadership and team management: Experience in leading a team, providing guidance, and fostering a collaborative environment.
+ Customer service orientation: Strong focus on providing excellent infrastructure services to users and resolving their issues promptly.
+ Process improvement: Leads initiatives to continuously improve IT infrastructure processes, identifying inefficiencies and implementing solutions to enhance service delivery and operational efficiency
+ Listening skills: Demonstrates excellent listening skills to accurately understand and address the concerns and needs of both team members and end-users, ensuring effective and empathetic support.
+ Effective communication: Ability to explain technical issues in a clear and understandable manner to non-technical staff.
+ Interpersonal skills: Building positive relationships with team members and other departments.
+ Time management: Efficiently managing multiple tasks and prioritizing them based on urgency.
+ Documentation and reporting: Keeping detailed records of issues, resolutions, and IT assets.
+ Proficiency in IT systems and software: Familiarity with various operating systems, network configurations, and common software applications.
+ Troubleshooting and problem-solving: Ability to diagnose and resolve hardware and software issues efficiently.
+ Knowledge of IT security: Understanding of cybersecurity principles and practices to protect company data.
Ability to:
+ Analytical Thinking: Ability to analyze complex technical issues and develop effective solutions.
+ Decision-Making: Capable of making informed decisions quickly in high-pressure situations.
+ Attention to Detail: Keen eye for detail to ensure accuracy in troubleshooting and documentation.
+ Adaptability: Ability to adapt to rapidly changing technology and work environments.
+ Conflict Resolution: Skilled in resolving conflicts within the team and with end-users in a professional manner.
+ Training and Development: Ability to train and mentor team members, fostering their professional growth.
+ Strategic Planning: Capable of contributing strategic plans to improve IT support services.
**PHYSICAL REQUIREMENTS:**
+ Driving
+ Sitting
+ Climbing
+ Lifting (up to 50 lbs)
+ Standing
+ Stooping
+ Vision acuity (near and far)
+ Walking
**REQUIREMENTS:**
The IT Infrastructure Manager requires a bachelor's degree in Information Technology, Computer Science, or a related field, and a minimum of five years' experience in IT infrastructure leadership. Proficiency in network management and administration, experience with cloud services and virtualization technologies, and familiarity with cybersecurity principals and practices is required. Strong problem-solving and analytical skills, and excellent communication and teamwork abilities is a must.
**Benefits:**
+ Encore Electric provides excellent benefits for our employees, including: **medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice.**
+ Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore's in house training program.
+ This position is eligible for a cell phone allowance and the short-term incentive program.
**Applications will close on December 31, 2025 or once role has been filled.**
***NO THIRD PARTY AGENCY RESUMES OR CALLS PLEASE***
_To request an accommodation during the application process, please contact_ _._
**Encore Electric, Inc. is an EOE, including disability/vets.**
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
View Now
7
Platform Infrastructure Manager
85286 Tempe, Arizona
Wells Fargo
Posted today
Job Viewed
Job Description
**About this role:**
Wells Fargo is seeking a Platform Infrastructure Manager to lead a high-performing team of Business Site Reliability Engineers (SREs) within the Commercial and Corporate & Investment Banking Technology (CCIBT) organization. This role is responsible for managing infrastructure reliability ensuring operational excellence, strategic alignment, and continuous improvement. The manager will oversee a team of Senior Lead, Lead, and Operations Engineers, driving execution of reliability engineering practices, incident response, automation, and platform modernization.
Learn more about the career areas and lines of business at wellsfargojobs.com
**In This Role, You Will:**
+ Lead and manage a team of systems operations engineers across multiple levels, fostering a culture of collaboration, innovation, and accountability.
+ Oversee the planning, implementation, and maintenance of enterprise-scale systems and network infrastructure.
+ Provide strategic direction and technical guidance for resolving complex and high-impact production support issues.
+ Partner with senior leadership to align systems operations strategies with business objectives and technology roadmaps.
+ Drive continuous improvement initiatives, including systems reviews, process enhancements, and adoption of industry best practices.
+ Ensure compliance with technical process controls, standards, and governance frameworks.
+ Mentor and develop team members, providing coaching, performance feedback, and career development opportunities.
+ Collaborate with cross-functional teams to support change management, incident response, and root cause analysis.
+ Manage resource allocation, project prioritization, and operational risk mitigation.
**Key Responsibilities:**
+ Set direction and priorities for infrastructure reliability engineering across platforms
+ Ensure consistent execution of incident response, root cause analysis, and postmortem practices
+ Oversee development and implementation of automation frameworks and observability solutions
+ Support hybrid cloud migration and platform modernization initiatives.
+ Represent the team in enterprise forums, working groups, and leadership reviews
+ Monitor team performance, identify skill gaps, and implement training and development plans
**Required Qualifications:**
+ 6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 3+ years of management or leadership experience
+ 3+ years working in production support within a Financial Institution or related industry
**Desired Qualifications:**
+ Strong strategic thinking and problem-solving skills with the ability to evaluate and implement long-term solutions
+ Experience operating in a highly matrixed and dynamic organizational structure
+ Proven experience managing production support in complex, high-demand environments
+ Demonstrated ability to lead technical delivery teams and drive resolution of complex technical issues
+ Excellent communication and interpersonal skills, with the ability to influence and build relationships across all levels
+ Ability to manage multiple high-priority initiatives simultaneously in a fast-paced environment
+ Familiarity with emerging technologies and trends in systems operations and infrastructure
**Job Expectations:**
+ Hybrid work schedule with on-site presence as needed
+ Participation in incident response leadership and strategic planning sessions
**Location Posting:**
+ 194 Wood Ave S, Iselin, NJ 08830
+ 300 S Brevard St, Charlotte, NC 28202
+ 2600 S Price Rd, Chandler, AZ 85286
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$159,000.00 - $305,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
23 Sep 2025
*** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-484769
Wells Fargo is seeking a Platform Infrastructure Manager to lead a high-performing team of Business Site Reliability Engineers (SREs) within the Commercial and Corporate & Investment Banking Technology (CCIBT) organization. This role is responsible for managing infrastructure reliability ensuring operational excellence, strategic alignment, and continuous improvement. The manager will oversee a team of Senior Lead, Lead, and Operations Engineers, driving execution of reliability engineering practices, incident response, automation, and platform modernization.
Learn more about the career areas and lines of business at wellsfargojobs.com
**In This Role, You Will:**
+ Lead and manage a team of systems operations engineers across multiple levels, fostering a culture of collaboration, innovation, and accountability.
+ Oversee the planning, implementation, and maintenance of enterprise-scale systems and network infrastructure.
+ Provide strategic direction and technical guidance for resolving complex and high-impact production support issues.
+ Partner with senior leadership to align systems operations strategies with business objectives and technology roadmaps.
+ Drive continuous improvement initiatives, including systems reviews, process enhancements, and adoption of industry best practices.
+ Ensure compliance with technical process controls, standards, and governance frameworks.
+ Mentor and develop team members, providing coaching, performance feedback, and career development opportunities.
+ Collaborate with cross-functional teams to support change management, incident response, and root cause analysis.
+ Manage resource allocation, project prioritization, and operational risk mitigation.
**Key Responsibilities:**
+ Set direction and priorities for infrastructure reliability engineering across platforms
+ Ensure consistent execution of incident response, root cause analysis, and postmortem practices
+ Oversee development and implementation of automation frameworks and observability solutions
+ Support hybrid cloud migration and platform modernization initiatives.
+ Represent the team in enterprise forums, working groups, and leadership reviews
+ Monitor team performance, identify skill gaps, and implement training and development plans
**Required Qualifications:**
+ 6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 3+ years of management or leadership experience
+ 3+ years working in production support within a Financial Institution or related industry
**Desired Qualifications:**
+ Strong strategic thinking and problem-solving skills with the ability to evaluate and implement long-term solutions
+ Experience operating in a highly matrixed and dynamic organizational structure
+ Proven experience managing production support in complex, high-demand environments
+ Demonstrated ability to lead technical delivery teams and drive resolution of complex technical issues
+ Excellent communication and interpersonal skills, with the ability to influence and build relationships across all levels
+ Ability to manage multiple high-priority initiatives simultaneously in a fast-paced environment
+ Familiarity with emerging technologies and trends in systems operations and infrastructure
**Job Expectations:**
+ Hybrid work schedule with on-site presence as needed
+ Participation in incident response leadership and strategic planning sessions
**Location Posting:**
+ 194 Wood Ave S, Iselin, NJ 08830
+ 300 S Brevard St, Charlotte, NC 28202
+ 2600 S Price Rd, Chandler, AZ 85286
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$159,000.00 - $305,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
23 Sep 2025
*** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-484769
View Now
8
Platform Infrastructure Manager
28230 Charlotte, North Carolina
Wells Fargo
Posted 1 day ago
Job Viewed
Job Description
**About this role:**
Wells Fargo is seeking a Platform Infrastructure Manager to lead a high-performing team of Business Site Reliability Engineers (SREs) within the Commercial and Corporate & Investment Banking Technology (CCIBT) organization. This role is responsible for managing infrastructure reliability ensuring operational excellence, strategic alignment, and continuous improvement. The manager will oversee a team of Senior Lead, Lead, and Operations Engineers, driving execution of reliability engineering practices, incident response, automation, and platform modernization.
Learn more about the career areas and lines of business at wellsfargojobs.com
**In This Role, You Will:**
+ Lead and manage a team of systems operations engineers across multiple levels, fostering a culture of collaboration, innovation, and accountability.
+ Oversee the planning, implementation, and maintenance of enterprise-scale systems and network infrastructure.
+ Provide strategic direction and technical guidance for resolving complex and high-impact production support issues.
+ Partner with senior leadership to align systems operations strategies with business objectives and technology roadmaps.
+ Drive continuous improvement initiatives, including systems reviews, process enhancements, and adoption of industry best practices.
+ Ensure compliance with technical process controls, standards, and governance frameworks.
+ Mentor and develop team members, providing coaching, performance feedback, and career development opportunities.
+ Collaborate with cross-functional teams to support change management, incident response, and root cause analysis.
+ Manage resource allocation, project prioritization, and operational risk mitigation.
**Key Responsibilities:**
+ Set direction and priorities for infrastructure reliability engineering across platforms
+ Ensure consistent execution of incident response, root cause analysis, and postmortem practices
+ Oversee development and implementation of automation frameworks and observability solutions
+ Support hybrid cloud migration and platform modernization initiatives.
+ Represent the team in enterprise forums, working groups, and leadership reviews
+ Monitor team performance, identify skill gaps, and implement training and development plans
**Required Qualifications:**
+ 6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 3+ years of management or leadership experience
+ 3+ years working in production support within a Financial Institution or related industry
**Desired Qualifications:**
+ Strong strategic thinking and problem-solving skills with the ability to evaluate and implement long-term solutions
+ Experience operating in a highly matrixed and dynamic organizational structure
+ Proven experience managing production support in complex, high-demand environments
+ Demonstrated ability to lead technical delivery teams and drive resolution of complex technical issues
+ Excellent communication and interpersonal skills, with the ability to influence and build relationships across all levels
+ Ability to manage multiple high-priority initiatives simultaneously in a fast-paced environment
+ Familiarity with emerging technologies and trends in systems operations and infrastructure
**Job Expectations:**
+ Hybrid work schedule with on-site presence as needed
+ Participation in incident response leadership and strategic planning sessions
**Location Posting:**
+ 194 Wood Ave S, Iselin, NJ 08830
+ 300 S Brevard St, Charlotte, NC 28202
+ 2600 S Price Rd, Chandler, AZ 85286
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$159,000.00 - $305,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
23 Sep 2025
*** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-484769
Wells Fargo is seeking a Platform Infrastructure Manager to lead a high-performing team of Business Site Reliability Engineers (SREs) within the Commercial and Corporate & Investment Banking Technology (CCIBT) organization. This role is responsible for managing infrastructure reliability ensuring operational excellence, strategic alignment, and continuous improvement. The manager will oversee a team of Senior Lead, Lead, and Operations Engineers, driving execution of reliability engineering practices, incident response, automation, and platform modernization.
Learn more about the career areas and lines of business at wellsfargojobs.com
**In This Role, You Will:**
+ Lead and manage a team of systems operations engineers across multiple levels, fostering a culture of collaboration, innovation, and accountability.
+ Oversee the planning, implementation, and maintenance of enterprise-scale systems and network infrastructure.
+ Provide strategic direction and technical guidance for resolving complex and high-impact production support issues.
+ Partner with senior leadership to align systems operations strategies with business objectives and technology roadmaps.
+ Drive continuous improvement initiatives, including systems reviews, process enhancements, and adoption of industry best practices.
+ Ensure compliance with technical process controls, standards, and governance frameworks.
+ Mentor and develop team members, providing coaching, performance feedback, and career development opportunities.
+ Collaborate with cross-functional teams to support change management, incident response, and root cause analysis.
+ Manage resource allocation, project prioritization, and operational risk mitigation.
**Key Responsibilities:**
+ Set direction and priorities for infrastructure reliability engineering across platforms
+ Ensure consistent execution of incident response, root cause analysis, and postmortem practices
+ Oversee development and implementation of automation frameworks and observability solutions
+ Support hybrid cloud migration and platform modernization initiatives.
+ Represent the team in enterprise forums, working groups, and leadership reviews
+ Monitor team performance, identify skill gaps, and implement training and development plans
**Required Qualifications:**
+ 6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 3+ years of management or leadership experience
+ 3+ years working in production support within a Financial Institution or related industry
**Desired Qualifications:**
+ Strong strategic thinking and problem-solving skills with the ability to evaluate and implement long-term solutions
+ Experience operating in a highly matrixed and dynamic organizational structure
+ Proven experience managing production support in complex, high-demand environments
+ Demonstrated ability to lead technical delivery teams and drive resolution of complex technical issues
+ Excellent communication and interpersonal skills, with the ability to influence and build relationships across all levels
+ Ability to manage multiple high-priority initiatives simultaneously in a fast-paced environment
+ Familiarity with emerging technologies and trends in systems operations and infrastructure
**Job Expectations:**
+ Hybrid work schedule with on-site presence as needed
+ Participation in incident response leadership and strategic planning sessions
**Location Posting:**
+ 194 Wood Ave S, Iselin, NJ 08830
+ 300 S Brevard St, Charlotte, NC 28202
+ 2600 S Price Rd, Chandler, AZ 85286
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$159,000.00 - $305,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
23 Sep 2025
*** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-484769
View Now
9