15,333 IT Internship jobs in the United States
IT Internship - Workflow Automation & Digital Solutions (Power Platform)
Posted 14 days ago
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Job Description
Schedule: Monday to Friday, up to 32 hours/week
Job Types: Internship, Part-time, Seasonal
About the Role
We are seeking a highly motivated IT Intern with hands-on experience in Microsoft Power Platform tools to join our team as an Intern focused on workflow automation and digital process improvement . This is a fantastic opportunity to work at the intersection of IT and business operations, helping build digital tools that drive real impact across various departments-including Human Resources, Accounting, and Safety.
This role will be approximately 80% focused on workflow automation and digital solutions , and 20% dedicated to general IT support , assisting end users with troubleshooting and technical issues as needed.
What You'll Do
- Develop Digital Workflows:
Design, build, and test automation workflows and custom applications using Power Apps and Power Automate to improve business efficiency. - Support Document Management:
Help organize, manage, and secure digital content using SharePoint , ensuring better access and collaboration across teams. - End User IT Support (20%):
Provide basic IT assistance and troubleshooting for employees, helping resolve technical issues in a timely and professional manner. - Cross-Team Collaboration:
Work with IT professionals, business users, and subject matter experts to gather requirements, troubleshoot issues, and implement impactful solutions. - Continuous Improvement Projects:
Participate in projects focused on streamlining processes and enhancing digital workflows-including initiatives that support IT Security and reporting. - Leverage Emerging Tech:
Explore and integrate technologies like Microsoft Copilot to enhance document processing and identify opportunities for innovation.
- Prior hands-on experience with Microsoft Power Platform tools (Power Apps, Power Automate, Power BI, SharePoint).
- Basic IT troubleshooting skills and a willingness to support users with technical issues.
- Strong analytical and problem-solving skills.
- Ability to collaborate effectively with both technical and non-technical teams.
- Interest in digital transformation, process automation, and continuous improvement.
- Willingness to work on-site during the internship period.
If you're ready to apply your existing Power Platform experience in a meaningful, real-world environment-and help shape digital workflows that make a difference-we'd love to hear from you!
Fall 2025 IT Developer Internship
Posted 3 days ago
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Job Description
Corporate Office - Knoxville, TN
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with more than 130+ locations throughout the country across five brands. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought-after clothing and accessories and delightful home decor. STAND OUT for good, Inc includes a portfolio of brands: Altar'd State, Tullabee, AS Revival, and Vow'd all driven by optimism, artistry and giving back.
Our Mission
"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
The IT Developer Intern will have the opportunity to gain fantastic hands-on experience and build your resume with corporate mentorship and exposure to the field of software development, data science, and IT. The Developer Intern will work with the IT Development Team to help maintain and update in-house applications, work on production support tickets, and contribute to the department's new technology initiatives. To excel in this role, it's essential to have a solid understanding of software development, as well as a strong interest in information technology. Additionally, a willingness to learn, adapt, and solve complex IT challenges is highly valuable in this role.
Key Responsibilities
- Assist the development team with updates, bug fixes, and enhancements to applications written in C# and VB, using the .NET Framework.
- Support the writing and optimization of SQL queries, particularly for internal reporting and data migration projects.
- Contribute to pipeline work in the Google Cloud environment, leveraging BigQuery and other cloud services.
- Collaborate with team members to improve application performance, fix issues, and contribute to various development tasks.
- Work cross-functionally with other areas of the business, contributing to priority transformation initiatives
- Participate in team meetings and contribute to brainstorming sessions, gaining exposure to the full software development lifecycle.
- Currently enrolled as a Junior or Senior in a Bachelor's degree program in Computer Science, Software Engineering, Information Systems, or a related field.
- Strong understanding of programming principles and object-oriented programming concepts.
- Positive attitude and eagerness to learn
- Excellent communications skills and able to succeed in a team environment
- Strong blend of analytical and creative problem-solving skills
- Detail-oriented with the ability to work independently.
- Experience in developing using C# and VB.
- Familiarity with SQL, preferably with experience writing stored procedures.
- Knowledge of Google Cloud Platform services, specifically Cloud Data Fusion for ETL/ELT pipeline development, Cloud Composer for workflow orchestration, and BigQuery for data storage.
- Previous retail experience or exposure to the industry preferred
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
- #73 in Fortune 100 Best Companies to Work For® 2023
- #4 in Fortune Best Workplaces in Retail™ 2022
- #93 in Best Workplaces for Millennials™ 2023
- #34 in Fortune Best Workplaces for Women™ 2022
AmeriQual Foods - IT Support Internship
Posted 24 days ago
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Job Description
AmeriQual Foods is seeking an IT Support Intern to join our Information Technology team. This internship offers hands-on experience in maintaining and troubleshooting computer systems, hardware, and software while providing first-line technical support to end users.
Key responsibilities include:
- Installing and configuring software and hardware
- Assisting with hardware diagnostics and repairs
- Responding to user support requests and resolving basic technical issues
- Documenting solutions and contributing to knowledge base resources
Requirements
Qualifications/Requirements
• Currently enrolled in or recently completed a associate's or bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Exceptional customer service skills with a demonstrated ability to work with employees at all levels
• General experience with Windows servers, Active Directory, DHCP and DNS.
• General experience with TCP/IP, LANs, WANs, VPN and VLAN, WiFi.
• Knowledge of VoIP, Video Surveillance Systems, Badge Systems, and PLCs are a plus
• Strong organizational skills, with ability to multitask, manage multiple requests, and prioritize as needed
• A demonstrated ability to analyze a problem and work through it to reach a resolution
• Strong communication and interpersonal skills.
• Pro-active, self-motivated, and eager to learn new things.
• May be required to occasionally work extended hours and/or nights and weekends as needed to ensure the uptime and availability of the network and systems.
Physical requirements
This job operates in an office environment but may require exposure to manufacturing plant conditions. While performing the duties of this job, employees are regularly required to sit, walk and stand; Specific vision abilities include close vision, distance vision and the ability to adjust focus; talk or hear, both in person and by telephone; use hands repetitively to operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
This is a great opportunity for someone looking to gain real-world IT experience in a supportive, team-oriented environment!
IT Audit Internship - Summer 2026
Posted 12 days ago
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Job Description
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION: The Fifth Third Bank Leadership Program (LP) Internship is designed to provide students with exposure to a variety of banking disciplines, while building meaningful work experience through assignments within one line of business or division. The LP internship experience consists primarily of on-the-job training supplemented by networking opportunities, educational offerings and performance coaching and feedback. The intern is integrated into the groups day-to-dayactivities and projects. Operates as a team member on larger initiatives but also works independently on smaller projects.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures thatactions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Perform assignments as determined by the Assignment Leader.
+ Perform specific projects as assigned by the Assignment Leader or Program Manager, utilizing project management skills to manage and report back on project status.
+ Actively participate in community volunteerism projects.
+ Actively participate in leadership development activities (training classes, speaker series, etc.), supplementing on-the-job learning that occurs throughout the program.
+ Deliver a formal presentation to line of business or division leaders.
+ Build a network of resources within the assigned line of business, division, or across functions.
+ Effectively communicate with others, demonstrating strong verbal and written communication skills.
+ Perform all work in accordance with established safety procedures.
+ Perform any other duties as assigned.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE & SKILLS REQUIRED:
+ Qualified LP internship candidates must have a strong academic record (targeted minimum 3.0 cumulative GPA) with at least 1-2 years of college coursework completed, and an interest in pursuing a career in banking.
+ Solid candidates should have relevant internship and/or work experience, strong written and verbal communication skills, demonstrated proficiency in critical thinking, leadership, business acumen, relationship building andteamworkthroughextracurricular activities, work experience, or academic pursuits.
+ Demonstrates entry-level use and basic familiarity with software applications including Microsoft Office Products such as Word, Excel, Powerpoint, and Outlook. Shows aptitude to learn additional software applications as required by Internship.
+ Possesses professional customer service skills. Able to respond to standard requests from internal and external customers.
+ Able to solve routine problems by following defined procedures.
+ Capable of managing own time to meet deadlines set by Manager and Assignment Leader.
+ Capable of completing work with direction, guidance and instructions from others.
+ Demonstrates abilities to perform and communicate. Appropriately chooses most effective form of communication (meeting, fax, phone or email). Responds quickly to requests.
+ Can convey a positive first impression and develops positive working relationships. Understands and knows how to get along with co-workers.
#EarlyCareers
#OneBankSummerExperience
IT Audit Internship - Summer 2026
LOCATION -- Cincinnati, Ohio 45202
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
IT CYBERSECURITY INTERNSHIP (2026 SUMMER INTERN)
Posted 3 days ago
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Job Description
East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 21 years!
At East Penn, our employees are our culture; our employees will always be the heart of the company. We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone. We want our employees to have long-term careers, and many do. More than 38% of our workforce has over a decade of service. Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.
EOE/VEVRAA
East Penn is an Equal Opportunity Employer. You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.
Overview
Are you passionate about cybersecurity and eager to learn in a hands-on environment? We are excited to offer an IT Cyber Security Internship that provides you with a unique opportunity to gain practical experience while contributing to our team's mission of protecting vital information. As an intern, you will work closely with our seasoned professionals who will mentor you and guide you through various aspects of cybersecurity. You'll get the chance to dive deep into areas such as threat detection, incident response, and security assessments. This internship is designed for those who are ready to take their theoretical knowledge and apply it in a real-world setting. You'll be involved in various projects that aim to strengthen our cyber defenses and protect against potential threats. Collaborating with a friendly and supportive team, you will learn about the latest tools and techniques used in the industry. Whether you're troubleshooting security issues or participating in the development of security policies, this role is perfect for those looking to kickstart their career in IT cybersecurity. Join us and make a difference while you build your skills and grow your professional network. We can't wait to meet you!
Responsibilities
- Assist in monitoring network security and analyze security incidents.
- Participate in vulnerability assessments and remediation.
- Help maintain and improve the security posture of existing systems.
- Support the creation and updating of security documentation and policies.
- Conduct research on emerging security technologies and trends.
- Engage in cybersecurity awareness training initiatives.
- Collaborate with team members to respond to security alerts and incidents.
- Perform other duties as required by management.
- Pursuing a degree in Cybersecurity, Computer Science, or related field.
- Familiarity with networking concepts and protocols.
- Understanding of basic security principles and practices.
- Knowledge of operating systems (Windows, Linux, etc.).
- Experience with security tools such as firewalls, antivirus, and SIEM.
- Strong analytical and problem-solving skills.
- Excellent communication skills and a team-oriented attitude.
- Able to work full-time 40 hours per week during the summer (May-August), flexible schedule, and hourly pay.
Technical Support
Posted today
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Job Description
We are seeking a highly motivated and technically skilled Technical Support Specialist to join our Aerospace and Defense team. This role serves as a critical bridge between our organization and engineering/product teams, providing technical expertise and solutions that help drive customer success and revenue growth. The ideal candidate will have a strong background in aerospace and defense technologies, excellent communication skills, and the ability to translate complex technical concepts into clear and compelling support.
Our Team
You will be part of a dynamic Aerospace and Defense division focused on delivering innovative solutions to our customers in highly regulated and technical markets. Our team thrives on collaboration, technical excellence, and a deep understanding of industry needs.
What You Will Do
- Collaborate closely with internal teams to understand and address customer requirements with tailored aerospace and defense product solutions.
- Serve as the primary technical contact for customers, providing expert guidance, conducting product demonstrations, and preparing technical proposals.
- Partner with engineering, product management, and R&D to develop customized solutions compliant with aerospace regulations and customer specifications.
- Assist in creating clear, accurate technical documentation, proposals, and bid responses that meet industry standards.
- Deliver ongoing technical training and product updates to sales and marketing teams to enhance their capabilities.
- Monitor industry trends, competitor activities, and regulatory changes to inform the team and support strategic decisions.
- Provide technical support post-sale, coordinating with customer support and engineering to resolve issues and maintain customer satisfaction.
- Support onboarding efforts by guiding new clients through technical setup and configuration processes.
- Bachelor's degree in Engineering, Aerospace, Mechanical, Electrical, or related technical field.
- Experience in technical support or application engineering within aerospace, defense, or related high-technology industries.
- Strong understanding of aerospace and defense systems, regulations (e.g., ITAR, EAR), and industry standards.
- Excellent verbal and written communication skills, capable of conveying complex technical information to diverse audiences.
- Proficient in CRM software, Microsoft Office Suite, and technical drawing/diagram tools.
- Experience with RF, avionics, propulsion, or other aerospace-specific technologies.
- Basic understanding of the Connector and Harness MFG processes
- Familiarity with government contracting and procurement processes.
- Certifications related to aerospace systems or sales engineering.
- Ability and willingness to travel occasionally to customer sites and industry events.
- Demonstrated ability to work collaboratively in fast-paced, cross-functional teams.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a leader in aerospace and defense electronics, AirBorn, a Molex company, is a leader committed to engineering and manufacturing excellence.
With a legacy of over six decades, we take pride in our team of passionate and skilled professionals who play a pivotal role in developing and manufacturing mission-critical products. Our cutting-edge solutions are not only found on Mars, in fighter jets, submarines, and in the far reaches of space. We understand the mission critical environments in which our products operate, and our commitment to excellence drives us to ensure their unwavering reliability. Whether you are a seasoned industry expert or have fresh talent seeking to soar in your career, we invite you to embark on a journey of creativity, growth, and achievement with us.
Discover how your talents can take flight and make an impactful contribution to our mission-critical endeavors at AirBorn!
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).
Technical Support
Posted 1 day ago
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Description
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Technical Support
Contract: Allen, Texas, US
Salary Range: 18.00 - 22.00 | Per Hour
Job Code: 364246
End Date: 2025-09-04
Days Left: 11 days, 3 hours left
Apply
To discuss more about this job opportunity, please reach out to Deepak Arya (LinkedIn URL - email your updated resume at Email - Thank you!
Pay rate: $18 - $22/hr.
Industry: Telecommunication
Duties and Responsibilities:
- With remote access to customer systems, Install or troubleshoot the company's proprietary Software, identify the problematic root cause on hardware equipment such as laptops, servers, and IP cameras.
- Provide courteous and knowledgeable troubleshooting support over the phone and via email.
- Ensure timely and accurate set up of all systems.
- Phone Support during regular business hours and on-call availability during off hours.
- Monitor Chat sessions to assist other team members.
- Test systems to ensure they are working correctly.
- May be required to adjust systems, including software or hardware, to make equipment functional depending upon the environment.
- Follow the department process, procedure, and metrics for a technical support II technician
- Maintain a log of customers issues, interactions, and troubleshooting steps in the department ticketing system
- Train customers on use of systems including software, hardware and installation.
- Multi-task and have excellent time management skills
- Understand the severity of an issue and escalate issues efficiently and appropriately.
- Demonstrated strong work ethic
- High School Diploma or equivalent and 2+ years of Technical
- Troubleshooting experience and/or 2+ years of customer service experience
- Must be able to obtain background clearance as required by government customers
- 2+ years of Networking Experience Preferred
- 2+ years of customer service experience Preferred
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Requirement
- Hardware Maintenance
- Troubleshooting
- Network Diagnostics
- Root Cause Analysis
- Network Experience
- Recruiter
- Phone
- Deepak Arya
Apply Now
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Technical Support
Posted 2 days ago
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Job Description
***NEED TO HAVE CCTV SUPPORT EXPERIENCE**
*Description*
Company is currently seeking a qualified Technical Support Associate I to help contribute to our ongoing success and growth.
The Technical Support Associate I is responsible for supporting all Company field-based activities including providing support to our vendor partner technicians which requires troubleshooting and issue resolution. This position is designated to provide third level support for selected Company projects. This position also involves data entry for status and reporting information.
*Specific Duties and Responsibilities:*
Project Support Activities including developing a thorough understanding of the project's Statement of Work (SOW); collecting required project data and information; providing advanced technical support to ongoing field service activities; working directly with field teams to troubleshoot and resolve site specific technical situations; escalating issues to assigned resources as needed; and value selling of company products/services.
Positive Communication including utilizing company's systems and tools to effectively communicate status of project activities; maintaining positive and effective working relationships with company's network of vendor partners; participating in internal project meetings; maintaining positive working relationships with internal departments including providing overall feedback to the project management teams; and making recommendations for continued process improvement.
*Skills*
Technical support, Customer service, Troubleshooting, Active directory, LAN/WAN, CCTV, Low Voltage
*Top Skills Details*
Technical support, Customer service, Troubleshooting, Active directory, LAN/WAN, CCTV, Low Voltage
*Additional Skills & Qualifications*
Qualifications and Experience Required:
*Bachelor's degree or equivalent related experience
*Strongly prefer relevant technical certification(s)
*Minimum 3 to 5 years relevant technical experience
*Overall experience working in LAN / WAN environments
*Prefer prior experience or familiarity with ERP software applications
*Experience involving low voltage services (physical layer, equipment installation and high voltage electrical services)
*Proven technical troubleshooting skills
*Proficiency in the Microsoft Suite tools
*Excellent communication and customer service skills
*Ability to listen and accurately track and collect information
*Enthusiastic with exceptional organizational skills
*Experience with SharePoint a definite plus
*Any relevant certifications a definite plus
*Experience Level*
Entry Level
*Pay and Benefits*
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position is anticipated to close on Aug 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Technical Support
Posted 2 days ago
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Job Description
Technical Support
BCforward is currently seeking highly motivated Technical Support in Alpharetta, GA
Position Title: Technical Support
Location: Alpharetta, GA
Anticipated Start Date: Tentative start Date 09/02/2025
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.
Expected Duration: 2+ Months with possibilities for extension
Job Type: Contract: 40 hrs/week
Pay Range: $35 to $37.35/hr on W2
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Responsibilities
Key Responsibilities
* Active Remote Resolution:
Deliver end-to-end technical support using remote diagnostic tools.
Resolve 75%+ of cases remotely and help shape a "Shift Left" model through knowledge transfer and automation.
* Deep Technical Analysis & RCA:
Conduct detailed remote Root Cause Analysis to identify recurring patterns and drive continuous product and process improvement. Contribute RCA outcomes to the broader technical knowledge base.
* Customer Engagement & Success:
Lead strategic engagements with customers remotely to understand pain points, align on resolution strategies, and define success metrics. Establish long-term trust and position yourself as a proactive partner, not just a troubleshooter.
* Cross-Functional Collaboration:
Act as a bridge between customers, Field Engineers (FSE), delivery teams, and parts approval teams. Ensure diagnostic accuracy and quality handover for field visits.
* Remote Enablement & Shift Left Execution:
Share learnings, participate in technical debriefs, and develop knowledge articles and training to enable remote resolution and self-service adoption by customers and peers.
* Escalation Management & Ownership:
Take full ownership of complex support cases. Set priorities, manage escalations professionally, and ensure timely and effective case progression.
* After-Hours On-Call Support:
Participate in monthly on-call rotation to support customers across global time zones (24x7 / 18x6 coverage), ensuring business continuity for critical operations.
___
Desired Skills & Experience
* Customer-Centric Attitude:
Demonstrated commitment to delivering excellent service experiences and solving problems with empathy and urgency.
* Remote Support Agility:
Proven ability to diagnose and resolve complex technical problems using remote tools and data insights, minimizing the need for dispatch.
* Communication & Documentation:
Strong written and verbal communication skills. Ability to produce clear, concise technical documentation and guide customers effectively.
* Team Collaboration:
Demonstrates "One Team - One Goal" mindset. Works well in a matrixed environment with cross-regional, cross-functional teams.
* Initiative & Innovation:
Brings forward ideas to enhance remote resolution, improve efficiency, and influence product or process evolution. Actively contributes to strategic improvement projects.
___
Minimum Qualifications
* Required: High School Diploma or equivalent
* Preferred: College Degree in a technical field
* Experience:
o Minimum 3 years in customer-facing technical support (remote or onsite)
o Highly Preferred: Experience with HP Indigo as press operator or field technician
o Familiarity with remote diagnostic tools, knowledge management systems, and case management platforms (e.g., ServiceNow)
Keywords: Experience with HP Indigo as press operator or field technician
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled
BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 243173 when responding to this ad.
Technical Support
Posted 3 days ago
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Job Description
*Description*
IT Service Operations IT Support Partner will provide tier 2+ IT partnership for internal employees implementing, maintaining, and enhancing IT infrastructure. This includes providing technical support, ensuring world-class customer satisfaction, adherence to company policies and enforcing company standards.
Through utilizing best practices and our ServiceNow platform this position focuses on technologies support and deployment computers, tablets, mobile devices, printers, applications, and handheld scanners. This includes asset management for hardware devices. This role will also participate in IT related projects at their new site on campus HQ termed Factory of the Future. This site is home to engineering, robotics and IoT Test environments and the ITSP will be responsible for being the first point of contact for this site. This site will also be used for Town Halls / large meetings where this person will be responsible for AV Infrastructure in addition to the IT. This role will also support an R&D production environment where they will need to support Manufacturing specific IT Hardware and Software.
Support will be provided as during normal business hours, as well as occasional after-hours support.
*Skills*
Technical support, Support
*Top Skills Details*
Technical support,Support
*Additional Skills & Qualifications*
Contract to hire for the right candidate who performs well for at least 6 months on contract.
*Experience Level*
Expert Level
*Pay and Benefits*
The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Davidson,NC.
*Application Deadline*
This position is anticipated to close on Aug 25, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.