47,984 IT Management jobs in the United States
Client Services Administrator - Information Technology Management
Posted today
Job Viewed
Job Description
The Client Services Administrator is a team leader responsible for managing and supporting the organizations incident management system. This individual will lead the development of Service Center processes and protocols, ensuring client support requirements are met and SLAs are aligned accordingly. The role includes serving as a technical expert for complex issues for Level 1 and Level 2 support staff, supporting assets, clients, and incident management. The position requires working independently, with strong analytical, judgment, and critical thinking skills.
EDUCATION and/or EXPERIENCE
- Bachelor's degree (B. A.) in Computer Science or related field preferred, or equivalent experience
- Minimum three years of experience with computer troubleshooting, repairs, and peripheral devices
- Knowledge of Windows Operating Systems, Microsoft Office Suites, mobile device support, MS Intune, athenaIDX, and anti-virus software (Defender)
- Advanced knowledge of desktop OS (Windows 7, 8.1, 10)
- Exceptional customer service and interpersonal skills
- Experience supporting Microsoft Windows Technologies, Office Products, Networking, Hardware, Mobile Devices, Active Directory, Wireless, Remote Access, and Communication Systems
- Prior client support experience preferred
- Familiarity with ITIL processes (Incident, Problem, Change Management)
- Strong reading, analytical, and communication skills
- Detail-oriented and cooperative attitude
- Microsoft Certification is a plus
ESSENTIAL JOB FUNCTIONS
- Identify methods and solutions to provide high-quality service to FPI ITM clients.
- Coordinate IT support activities, projects, and resource allocation with team leads.
- Serve as Service Pro Administrator, managing incident workflows and streamlining processes.
- Lead troubleshooting efforts, collaborating with vendors and support teams.
- Optimize Service Pro for the School of Medicine IT department and coordinate support for SOM client groups.
- Lead projects related to Service Center initiatives, including documentation, scheduling, and follow-up.
Total Rewards
The salary range reflects the low and high ends of the University of Marylands Faculty Physicians Inc. salary scale, with actual compensation depending on various factors. The organization offers a comprehensive benefits package. More details are available at:
Equal Opportunity Employer
The employer complies with federal employment laws and provides relevant rights information, including the Know Your Rights notice from the Department of Labor.
#J-18808-LjbffrClient Services Administrator - Information Technology Management
Posted 4 days ago
Job Viewed
Job Description
The Client Services Administrator is a team leader responsible for managing and administrating support of the organization's incident management system. This individual will serve as a lead to the development of Service Center processes and protocols. This resource shall be responsible for understanding client support requirements to ensure SLA's match those requirements. Serves as a technical expert for complex technical issues for Level 1 and Level 2 support staff. Individual is accountable for supporting assets, clients and incident management. Responsibilities include working with little supervision and performing tasks which require strong analysis, proper judgment, and complex critical thinking skills; and other duties as assigned.
EDUCATION and/or EXPERIENCE
- Bachelor's degree (B. A.) in Computer Science or related field from four-year college or university preferred, or equivalent combination of education and experience
- At least three years of experience with computers with demonstrated experience and ability to perform computer troubleshooting repairs on CPU's and associated devices and related peripheral
- Experience/knowledge with modern personal computer operating systems and software knowledge of Windows Operating Systems, Microsoft Office Suites, mobile device support, MS Intune, athenaIDX, and anti-virus software (Defender)
- Advanced knowledge of desktop operating systems (Windows 7, 8.1 and 10)
- Exceptional customer service and Interpersonal communication skills
- Working knowledge and experiencing supporting several of the following areas: Microsoft Windows Technologies, Microsoft Office Products, Networking, Hardware (laptops, desktops, peripherals), Mobile Devices, Software, Active Directory, Wireless Connectivity, Remote Access and Communication Systems
- Prior experience in Client Support environment preferred
- Familiar with ITIL processes including Incident, Problem, and Change Management
- Must have language abilities as follows: ability to read, analyze/interpret documents and practice active listening
- Excellent written and oral communication skills
- Highly detailed oriented
- Willingness to co-operate with others and work for the benefit of the organization
- Microsoft Certification a plus
ESSENTIAL JOB FUNCTIONS
1. Identifies methods, solutions, and provides management in order to provide a high level of service to
FPI ITM clients.
2. Coordinates IT Support delivery mechanisms to ensure day to day activities, projects, and any critical
items are being handled by working with other FPI ITM team leads and ensure adequate resources
are available.
3. Serves as the Service Pro Administrator to include but not limited to the following tasks:
a. Will be responsible for Incident Management development, monitoring and adjusting business
rules for incident management workflows
b. Streamlining processes for FPI client groups
4. Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside
vendors, other support personnel, including other campus IT groups and/or organizations.
5. Provides Service Pro Optimization for School of Medicine (SOM) IT department:
a. The SOM and FPI are in progress of expanding the Service Center model. Client Services
Specialist would be responsible for coordination, escalation and follow up for SOM client
groups
6. Serves as project lead for Service Center projects. Responsible for the documentation, scheduling
and follow-up for Service Center projects.
Total Rewards
The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Global Technology Management Lead
Posted 11 days ago
Job Viewed
Job Description
You'll collaborate with technical leaders across regions to build capability, deploy global standards, and support continuous improvement. The role blends strategic thinking with hands-on facilitation and cross-functional partnership. You'll be part of a global team focused on delivering operational excellence through technology. This position follows a hybrid schedule and can be based near any of our global offices or manufacturing facilities.
A Taste of What You'll Be Doing
+ Developing Technical Standards - Define and maintain global work processes that connect local practices to global standards, reducing technology risk and driving operational savings. Link technology workflows to other elements of the Technical Center to ensure cohesive execution.
+ Building and Deploying Capability - Own and maintain Phase 1 through Phase 3 assessment standards for your element. Develop and manage a global skills matrix and host capability-building sessions to ensure regional and plant-level teams are properly upskilled.
+ Driving Governance and Progression - Monitor global deployment progress in partnership with regional leads and plant-level technical managers. Participate in monthly Technical Center meetings to align and share best practices.
+ Partnering Across Functions - Work closely with engineering, procurement, maintenance, facilities, and other stakeholders to ensure alignment and integration across the network. Support loss elimination processes and identify optimization opportunities.
+ Fostering Community and Collaboration - Sponsor communities of practice and collaborate with global technical leaders and technology owners to identify needs and drive continuous improvement.
We're Looking for Someone With
+ High school diploma or equivalent plus extensive related experience (minimum 3 years with a degree or 6 years without)
+ Demonstrated leadership, strong interpersonal and communication skills, and the ability to influence across levels and disciplines
+ Vision for new opportunities related to technology and leading industry practices
+ Ability to manage challenges with global program deployment across regions, time zones, cultures, and languages
+ Up to 25% travel is required (more during initial deployment, less once the program matures).
Compensation
The annual salary range is $131,800- $173,040, which is based on various factors such as location, experience and skill. Discretionary bonuses based on company and individual performance are also available.
What's Next
Applications for this position will be accepted through August 28, 2025. After you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. Visit our How We Hire page ( to get insights into our hiring process and more about what we offer. All applicants must have permanent legal authorization to work in the United States. Kellanova does not sponsor employment visas for this role.
Need assistance throughout the application or hiring process? Email .
Benefits include medical, dental, vision, life, accidental death & dismemberment insurance, employee assistance program, short-term disability coverage, and long-term disability insurance. Also, voluntary income protection benefits such as supplemental life, accident as well as a 401(k) plan with company contributions is available. Part-time employees may have access to benefits on a pro-rated basis. See KellanovaTotalHealth.com for more information.
Get to Know Us
At Kellanova, we are driven by our vision to be the world's best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands includes Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.
Kellanova's Culture of Best means we bring our best to all that we do in pursuit of our vision to be the world's best performing snacks-led powerhouse. Our culture celebrates boldness and empowers our people to challenge the status quo, achieve results, and win together.
Our focus on Equity, Diversity, and Inclusion (ED&I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents and ideas to work.
Mars has agreed to acquire Kellanova in a combination that will shape the future of snacking! The transaction is anticipated to close towards the end of 2025 (subject to customary closing conditions, including regulatory approvals). The companies remain separate until closing.
You can learn more at , and our hiring teams will be happy to discuss further questions if your application advances in the hiring process.
What does it take to be the best? Someone like you.
Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here ( .
Information Technology Financial Management Platform Administrator
Posted 8 days ago
Job Viewed
Job Description
This position is within FSU's Northwest Regional Data Center
Responsibilities
The IT Service Management team is responsible for designing, implementing, and supporting processes and platforms that enable efficient, transparent, and customer-focused delivery of IT services. We ensure alignment between technology operations and business objectives through strategic service management and continuous improvement.
The position is responsible for leading the technical support and day-to-day management of the information technology financial management (ITFM) platform within NWRDC.
Work with the executive leadership team to ensure the overall system meets the operational and strategic needs of the organization. Ensure that system management remains in line with the policies and procedures of the university.
ITFM Platform Administration: Provide support for ITFM Platform by troubleshooting problems, implementing bug fixes, performing root cause analysis, monitoring health and usage, and completing routine upgrades. Review data on a regular basis (i.e. monthly) to ensure operational accuracy.
Monitor advancements in ITFM to ensure organizational adaptation and compliance. Create and maintain API and data integration process between ITM Platform and other systems.
Document ITFM Platform implementations and design modifications. Perform other duties and activities as requested.
Participate in approved professional development opportunities per NWRDC's policy. Professional development and training are defined as learning undertaken by the employee to maintain and advance their skills, knowledge, and competencies, specifically as they relate to and add value to the job and workplace.
Qualifications
Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years' experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.
Preferred Qualifications
- Hands-on experience administering Apptio or another IT Financial Management (ITFM) platform.
- Strong understanding of IT systems architecture, especially as it relates to cost transparency, budgeting, and cloud spend.
- Experience with data integration tools and technologies (e.g., REST APIs, ETL tools, JSON, XML).
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check .
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Senior Information Technology Project Management Specialist
Posted 5 days ago
Job Viewed
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company is looking for a **Senior Information Technology Project Management Specialist** to join the team in **Hazelwood, MO** **.**
We are working on one of the world's largest transformation programs designing, developing and implementing SAP S/4 HANA as our future Enterprise Resource Planning (ERP) platform. If you are looking for a challenge and want to bring to bear your techno-functional SAP skills to be a transformation agent and drive business value and build a great career at the same time, then this job is for you.
You will be responsible for leading large digital transformation projects implementing SAP S/4 HANA as our ERP platform across different business units.
**Position Responsibilities:**
+ Lead and manage project implementation teams comprising of Boeing employees and System Integrators at different business units and sites
+ Create and manage complex enterprise-wide project plans following SAP Activate methodology and lead activities to manage scope, budget, dependencies, risks and schedules for SAP projects
+ Partner with all stakeholders (e.g. business, other IT teams, system integrators etc.) and drive timely delivery of the solution across all project phases (SAP Activate phases: discover, prepare, explore, realize, deploy, run)
+ Build and continuously update knowledge on common core processes following industry best practices and defined architectural standards
+ Ensure the solution built is scalable to high volume, flexible for future enhancements, and upgradable into next generation solutions (minimize customizations)
+ Lead activities to manage project scope, budget, dependencies, risks, and schedules for SAP projects, ensuring adherence to timelines and financial constraints
+ Conduct regular stakeholder meetings to provide updates, gather feedback, and address any concerns or issues
+ Share insights and best practices with project teams to enhance overall project execution and outcomes
+ Identify potential risks and issues throughout the project lifecycle and develop mitigation strategies to address them
+ Implement quality assurance processes to ensure that project deliverables meet defined standards and requirements
+ Develop and execute change management plans including training to facilitate smooth transitions to new systems and processes
+ Establish key performance indicators (KPIs) to measure project success and track progress against established goals
+ Analyze performance data to identify trends and areas for improvement, making recommendations for in-flight and future projects
+ Assess resource needs for projects and coordinate with management to allocate appropriate personnel and expertise
+ Monitor team performance and provide coaching and support to enhance team capabilities and effectiveness
+ Develop and implement integration strategies that align with business objectives and technical requirements
+ Collaborate with cross-functional teams to ensure seamless integration of solutions with existing systems and processes
**Basic Qualifications (Required Skills/Experience):**
+ SAP experience of 10+ years with 2+ years working on S/4 HANA suite of applications
+ Experienced in delivering 2+ full cycle SAP implementation projects preferably in lead roles (e.g. Project Lead, Functional Lead, Technical Lead)
+ Experience in program management
+ Capable to travel 25% of the time
**Preferred Qualifications (Desired Skills/Experience):**
+ Experience with Data cleansing and data mapping techniques
+ Experience with Microsoft Office Tools including Word, Outlook, Excel, Access
+ Experience working in FAA, FAR, DFARS & CAS and other Govt. compliance areas
+ Experience in implementing SAP in A&D (Aerospace & Defense) or Automotive/ Discrete Manufacturing industry
+ SAP S/4 HANA (e.g. MM, SD, FI/CO, PP, WM, ABAP or similar) certified
+ SAP Activate, SAFe, PMP certified
**Drug Free Workplace:**
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies _._
**Pay & Benefits:**
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $117,300 - $170,200
Applications for this position will be accepted until **Aug. 25, 2025**
**Export Control Requirements:** This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
**Export Control Details:** US based job, US Person required
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
This position is for 1st shift
**Equal Opportunity Employer:**
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Director 1, Healthcare Technology Management
Posted 4 days ago
Job Viewed
Job Description
**Lifesaving technology, powered by you. Your expertise impacts the lives of others.**
Sodexo's growing Healthcare Technology Management Division is currently seeking an **HTM Director** for **Ahuja Medical Center in Beachwood, OH.** This state-of-the-art facility is part of the **University Hospitals Healthcare System.** The Director will lead a team of four in-house technicians who support two hospitals and several ambulatory facilities.
The ideal candidate will have a proven track record in Healthcare Technology Management, with strong leadership skills and a broad understanding of the day-to-day service challenges. The Director will also collaborate with regional HTM leaders to enhance operational performance and drive patient and client satisfaction.
**What You'll Do**
+ Provide oversight, hiring, onboarding, and continuous development of all clinical and technical staff to ensure high performance and retention.
+ Lead capital planning, project management, and technology assessments to support operational efficiency and innovation.
+ Serve as the primary liaison with clients, fostering strong partnerships and ensuring satisfaction through proactive communication and service excellence.
+ Manage purchasing, subcontracts, and financial planning to ensure cost efficiency and alignment with organizational goals.
+ Oversee vendor selection, contract negotiations, and performance management to optimize supply chain and service delivery.
+ Recruit, train, mentor, and develop team members to build a skilled workforce and support career growth.
+ Drive organic sales growth by identifying new opportunities, strengthening client relationships, and expanding service offerings.
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ Over 5 years of experience managing biomedical and imaging services within a large healthcare system.
+ Strong knowledge and practical understanding of regulatory compliance standards including CIHQ, DNV, and TJC.
+ Skilled in applying solution-oriented approaches and critical thinking to effectively resolve complex issues and conflicts.
+ Demonstrated success in delivering exceptional service while building and maintaining strong, long-term partnerships with customers, staff, and vendors.
+ Proven business acumen and financial management expertise, with confidence in making sound budgetary and operational decisions.
+ Extensive experience leading high-performing teams, with a focus on mentoring and developing both new and existing talent.
+ Professional presence and ability to engage confidently with executive leadership.
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form ( .
**Qualifications & Requirements**
MinimumEducation Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
MinimumFunctional Experience - 5 years in maintenance and repair of clinical devices
**Location** _US-OH-BEACHWOOD_
**System ID** _982429_
**Category** _Healthcare Technology Management_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$92300 to $139700_
**Company : Segment Desc** _HOSPITALS_
_On-Site_
Information Technology (IT) Knowledge Management Support
Posted 12 days ago
Job Viewed
Job Description
Koniag Data Solutions, a Koniag Government Services company, is seeking an Information Assurance (IA) Security Administrative Support Services to support KDS at Joint Base, San Antonio, TX. This position requires the candidate to be able to obtain a Public Trust. This position is for a Future New Business Opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
- Provides expert-level support for the Defense Health Agency's IT Knowledge Management initiatives, with a primary focus on leveraging SharePoint and other collaborative technologies across the DHA's global network of military hospitals, medical clinics, and dental clinics.
- Serves as a key specialist responsible for designing, implementing, and maintaining comprehensive knowledge management systems that support DHA's complex IT operations and decision-making processes.
- Leads the development and implementation of IT knowledge management strategies that align with DHA's overall IT objectives, ensuring efficient capture, organization, and dissemination of critical information across approximately 250,000 end-user devices and 3,000 physical and virtual servers at 250 sites worldwide.
- Designs and oversees the implementation of SharePoint-based knowledge repositories, collaboration spaces, and information portals tailored to the needs of various IT teams within DHA.
- Ensures these platforms comply with DoD cybersecurity requirements, Risk Management Framework (RMF), and relevant DoD strategies.
- Develops and maintains taxonomies, metadata schemas, and content organization structures to enhance searchability and accessibility of IT knowledge assets.
- Implements advanced search capabilities and knowledge discovery tools to improve information retrieval efficiency.
- Collaborates with IT teams across various disciplines (e.g., systems administration, cybersecurity, network operations) to identify critical knowledge areas and develop processes for capturing and sharing best practices, lessons learned, and standard operating procedures.
- Implements and manages knowledge-sharing platforms that facilitate collaboration and information exchange among geographically dispersed IT teams.
- This includes setting up and maintaining discussion forums, wikis, blogs, and other collaborative tools within the SharePoint environment.
- Develops and oversees the implementation of knowledge retention strategies, ensuring that critical IT knowledge is preserved and remains accessible despite personnel changes or organizational restructuring.
- Designs and implements metrics and reporting systems to measure the effectiveness of knowledge management initiatives.
- Provides regular reports to leadership on knowledge utilization, gaps, and improvement opportunities.
- Leads the integration of knowledge management practices into IT service management processes, ensuring that knowledge articles are linked to incident, problem, and change management workflows.
- Develops and delivers training programs on effective use of knowledge management tools and best practices for knowledge sharing and collaboration.
- Promotes a culture of knowledge sharing across the DHA IT organization.
- Stays abreast of emerging knowledge management technologies and methodologies, continuously improving DHA's knowledge management capabilities to support evolving IT needs and challenges.
- Works closely with information security teams to ensure that knowledge management systems and practices adhere to DHA's security policies and protect sensitive information appropriately.
- Bachelor's degree in Information Systems, Knowledge Management, Computer Science, or a related field.
- Master's degree preferred.
- Relevant certifications (e.g., Microsoft Certified: SharePoint Server, KM Institute Certified Knowledge Manager, or equivalent) are highly desirable.
- 7-10 years of experience in IT knowledge management, with at least 5 years of experience implementing and managing enterprise-scale knowledge management systems, preferably in SharePoint environments.
- Should have demonstrable experience in large, complex organizations, preferably in military or healthcare settings.
- Familiarity with DoD IT operations and knowledge management best practices is a significant plus.
- Ability to obtain a public trust
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
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Information Technology (IT) Knowledge Management Support
Posted 12 days ago
Job Viewed
Job Description
Koniag Data Solutions, a Koniag Government Services company , is seeking an Information Assurance (IA) Security Administrative Support Services to support KDS at Joint Base, San Antonio, TX. This position requires the candidate to be able to obtain a Public Trust. This position is for a Future New Business Opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
-
Provides expert-level support for the Defense Health Agency's IT Knowledge Management initiatives, with a primary focus on leveraging SharePoint and other collaborative technologies across the DHA's global network of military hospitals, medical clinics, and dental clinics.
-
Serves as a key specialist responsible for designing, implementing, and maintaining comprehensive knowledge management systems that support DHA's complex IT operations and decision-making processes.
-
Leads the development and implementation of IT knowledge management strategies that align with DHA's overall IT objectives, ensuring efficient capture, organization, and dissemination of critical information across approximately 250,000 end-user devices and 3,000 physical and virtual servers at 250 sites worldwide.
-
Designs and oversees the implementation of SharePoint-based knowledge repositories, collaboration spaces, and information portals tailored to the needs of various IT teams within DHA.
-
Ensures these platforms comply with DoD cybersecurity requirements, Risk Management Framework (RMF), and relevant DoD strategies.
-
Develops and maintains taxonomies, metadata schemas, and content organization structures to enhance searchability and accessibility of IT knowledge assets.
-
Implements advanced search capabilities and knowledge discovery tools to improve information retrieval efficiency.
-
Collaborates with IT teams across various disciplines (e.g., systems administration, cybersecurity, network operations) to identify critical knowledge areas and develop processes for capturing and sharing best practices, lessons learned, and standard operating procedures.
-
Implements and manages knowledge-sharing platforms that facilitate collaboration and information exchange among geographically dispersed IT teams.
-
This includes setting up and maintaining discussion forums, wikis, blogs, and other collaborative tools within the SharePoint environment.
-
Develops and oversees the implementation of knowledge retention strategies, ensuring that critical IT knowledge is preserved and remains accessible despite personnel changes or organizational restructuring.
-
Designs and implements metrics and reporting systems to measure the effectiveness of knowledge management initiatives.
-
Provides regular reports to leadership on knowledge utilization, gaps, and improvement opportunities.
-
Leads the integration of knowledge management practices into IT service management processes, ensuring that knowledge articles are linked to incident, problem, and change management workflows.
-
Develops and delivers training programs on effective use of knowledge management tools and best practices for knowledge sharing and collaboration.
-
Promotes a culture of knowledge sharing across the DHA IT organization.
-
Stays abreast of emerging knowledge management technologies and methodologies, continuously improving DHA's knowledge management capabilities to support evolving IT needs and challenges.
-
Works closely with information security teams to ensure that knowledge management systems and practices adhere to DHA's security policies and protect sensitive information appropriately.
Work Experience, Knowledge, Skills & Abilities:
-
Bachelor's degree in Information Systems, Knowledge Management, Computer Science, or a related field.
-
Master's degree preferred.
-
Relevant certifications (e.g., Microsoft Certified: SharePoint Server, KM Institute Certified Knowledge Manager, or equivalent) are highly desirable.
-
7-10 years of experience in IT knowledge management, with at least 5 years of experience implementing and managing enterprise-scale knowledge management systems, preferably in SharePoint environments.
-
Should have demonstrable experience in large, complex organizations, preferably in military or healthcare settings.
-
Familiarity with DoD IT operations and knowledge management best practices is a significant plus.
Requirement:
- Ability to obtain a public trust
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Job Details
Job Family Proposal Positions
Pay Type Salary
Information Technology (IT) Knowledge Management Support

Posted 25 days ago
Job Viewed
Job Description
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Provides expert-level support for the Defense Health Agency's IT Knowledge Management initiatives, with a primary focus on leveraging SharePoint and other collaborative technologies across the DHA's global network of military hospitals, medical clinics, and dental clinics.
+ Serves as a key specialist responsible for designing, implementing, and maintaining comprehensive knowledge management systems that support DHA's complex IT operations and decision-making processes.
+ Leads the development and implementation of IT knowledge management strategies that align with DHA's overall IT objectives, ensuring efficient capture, organization, and dissemination of critical information across approximately 250,000 end-user devices and 3,000 physical and virtual servers at 250 sites worldwide.
+ Designs and oversees the implementation of SharePoint-based knowledge repositories, collaboration spaces, and information portals tailored to the needs of various IT teams within DHA.
+ Ensures these platforms comply with DoD cybersecurity requirements, Risk Management Framework (RMF), and relevant DoD strategies.
+ Develops and maintains taxonomies, metadata schemas, and content organization structures to enhance searchability and accessibility of IT knowledge assets.
+ Implements advanced search capabilities and knowledge discovery tools to improve information retrieval efficiency.
+ Collaborates with IT teams across various disciplines (e.g., systems administration, cybersecurity, network operations) to identify critical knowledge areas and develop processes for capturing and sharing best practices, lessons learned, and standard operating procedures.
+ Implements and manages knowledge-sharing platforms that facilitate collaboration and information exchange among geographically dispersed IT teams.
+ This includes setting up and maintaining discussion forums, wikis, blogs, and other collaborative tools within the SharePoint environment.
+ Develops and oversees the implementation of knowledge retention strategies, ensuring that critical IT knowledge is preserved and remains accessible despite personnel changes or organizational restructuring.
+ Designs and implements metrics and reporting systems to measure the effectiveness of knowledge management initiatives.
+ Provides regular reports to leadership on knowledge utilization, gaps, and improvement opportunities.
+ Leads the integration of knowledge management practices into IT service management processes, ensuring that knowledge articles are linked to incident, problem, and change management workflows.
+ Develops and delivers training programs on effective use of knowledge management tools and best practices for knowledge sharing and collaboration.
+ Promotes a culture of knowledge sharing across the DHA IT organization.
+ Stays abreast of emerging knowledge management technologies and methodologies, continuously improving DHA's knowledge management capabilities to support evolving IT needs and challenges.
+ Works closely with information security teams to ensure that knowledge management systems and practices adhere to DHA's security policies and protect sensitive information appropriately.
**Work Experience, Knowledge, Skills & Abilities:**
+ Bachelor's degree in Information Systems, Knowledge Management, Computer Science, or a related field.
+ Master's degree preferred.
+ Relevant certifications (e.g., Microsoft Certified: SharePoint Server, KM Institute Certified Knowledge Manager, or equivalent) are highly desirable.
+ 7-10 years of experience in IT knowledge management, with at least 5 years of experience implementing and managing enterprise-scale knowledge management systems, preferably in SharePoint environments.
+ Should have demonstrable experience in large, complex organizations, preferably in military or healthcare settings.
+ Familiarity with DoD IT operations and knowledge management best practices is a significant plus.
**Requirement:**
+ Ability to obtain a public trust
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling to request accommodations.
_Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _ Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_**
**Job Details**
**Job Family** **Proposal Positions**
**Pay Type** **Salary**
Construction Technology and Management
Posted 2 days ago
Job Viewed
Job Description
SUNY Delhi is leading the way with cutting-edge programs, including Applied Technology (Architecture, Mechatronics, Construction trades, etc.), Veterinary Science, Nursing, Sustainability, Culinary Arts, Liberal Arts, NCAA Division III athletics, etc. We are fueled by our passion to become a leader in the higher education space by our commitment to excellence, celebrating diversity, and including faculty, staff and students from all walks of life! Check out our 60+ award-winning Majors/Programs here.
While credentials and technical skills are required, SUNY Delhi values those who are committed to continuous learning/growth, work well independently as well as with a team, and are curious, analytical, and problem-solvers. Being a champion for our approximately 2,600 students and the SUNY Delhi mission is essential!
If you share these values, please consider applying to become part of our team!
Located in the beautiful Catskill Mountains with breathtaking views, you may find more information about Delhi, New York, and the surrounding area here.
The College offers an outdoor education center, state-of-the-art fitness center, indoor pool, golf simulator, and an 18-hole golf course! Find a virtual tour of our campus here.
See where we rank on US News.
Job Description:
SUNY Delhi prides itself on being a welcoming college community for all. Diversity, equity, and inclusiveness are integral to the highest-quality academic programs and the strongest campus climate. The college seeks a wide range of applicants for its positions so that inclusive excellence will be affirmed. SUNY Delhi seeks a dynamic, forward-thinking, and engaging faculty member to join the School of Applied Technologies starting Fall 2025.
Applications are being accepted for a full-time, 10-month (off contract for 2 months in summer) tenure-track faculty member in the School of Applied Technologies and Architecture, teaching Construction Technology and Management (AAS/BT) courses. The successful candidate will be able to teach various courses (based on experience) in Delhi's Construction programs. Possible instructional subjects include: Commercial construction, site engineering, estimating, scheduling, project management, surveying, building codes, site management, and engineering-based courses.
Faculty members in our Construction Technology and Management programs are responsible for the following:
Program Development
* Participate in annual systematic assessment of the program.
* Participate in analyzing data and recommending curriculum and programmatic revisions where necessary.
Teaching Responsibilities
* Provide evidence-based instruction following the policies set forth by the College
* Post and keep regular office hours for the convenience of students
* Participate in the assessment of course, student learning, and program outcomes
* Incorporate student service-learning opportunities
Advisement
* Assist in the advisement of students
* Guide and counsel students toward personal and career development
* Track student's completion of progression requirements
Academic & Organization Commitment
* Serve on campus committees
* Mentoring Adjunct Faculty
* Participate in full and part-time faculty meetings
* Participate in accreditation reviews and reports
* Engage in the academic and organizational life of the college
* Pursue scholarly interests
Requirements:
Requirements:
* Bachelor's degree in a related field with a minimum of 5 years. of professional experience within the field.
* NYS driver's license with an acceptable driving record
Preferred Qualifications
* Master's degree in a related field with three years of professional experience in construction.
* Seven or more years of professional experience in the construction field
* Experience in teaching or working with young adults
* Demonstrated ability to teach diverse populations
* Understanding the value of civic engagement
Additional Information:
* Salary: $53,000-$57,000
* This is a 10-month academic year, tenure-track position
* This position offers full New York State UUP (FT) benefits which are among the most comprehensive in the country.
* Click here for more Information for Prospective Employees
* SUNY Delhi has a strong commitment to Affirmative Action and Cultural Diversity. The College welcomes responses from women, minorities, individuals with disabilities and veterans.
* SUNY Delhi is committed to providing a safe and productive learning and living community for our students and employees. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Any offer of employment is contingent on the successful completion of the background check.
Application Instructions:
SUNY Delhi is energized to lead the charge in developing a welcoming and intellectually diverse environment for all, a place where diversity, equity and success guide our achievement, scholarship, character and global citizenship. To apply please attach the following items and provide a short statement in your cover letter on your commitment to diversity and how you would incorporate it into this role.
* Cover letter
* Resume
* Contact information for three professional references
For full consideration please apply by June 20, 2025 and will remain posted until filled.
SUNY Delhi is an AA/EOE employer. SUNY Delhi does not discriminate.
All people with disabilities are encouraged to apply.
Visa sponsorship is not available for this position. Your application will not be accepted if you require sponsorship to work in the United States.