29075 IT Manager jobs in Texas

• Develop and execute a 3-year IT roadmap aligned to corporate objectives, CMMC 2.0 and NIST SP 800-171 compliance.
• Prepare and manage the annual IT operating and capital budgets; track ROI and total cost of ownership for cloud services and hardware refresh cycles.
• Serve as tenant Global Administrator; configure and maintain Exchange Online, SharePoint Online, Teams, and Entra ID (Azure AD).
• Implement Conditional Access, MFA, PIM, sensitivity labels, retention policies, eDiscovery, DLP, and Advanced Audit.
• Oversee Intune endpoint management (Windows 10/11, iOS/iPadOS, Android, macOS) for on-prem and remote users.
• Assist in the maintaining of the System Security Plan (SSP), Plan of Action & Milestones (POA&M), and continuous monitoring activities for DFARS , CMMC Level 2, and ITAR data handling.
• Lead incident response, vulnerability management, and periodic penetration tests; coordinate with the Facility Security Officer (FSO) on insider-threat and reporting requirements.
• Manage Microsoft Sentinel (or equivalent SIEM) for log aggregation and correlation.
• Maintain HQ local-area network (firewalls, SD-WAN, switching, Wi-Fi, VoIP) and site-to-site VPN or ExpressRoute connectivity to GCC High.
• Administer DNS, DHCP, and certificate services in an Azure Gov configuration.
• Establish and test disaster-recovery and business-continuity plans, leveraging Azure Site Recovery and Microsoft 365 backups.
• Deploy self-service knowledge articles and automated onboarding/off-boarding workflows (e.g., Power Automate, Entra ID identity lifecycle).
• Evaluate, select, and manage FedRAMP Moderate/High authorized SaaS and IaaS providers; negotiate renewals and ensure data-processing addenda meet U.S. Government flow-down clauses.
• Produce SOPs, network diagrams, configuration baselines, and executive dashboards.
• Deliver user-friendly security-awareness and M365 productivity training to maximize adoption and reduce risk.
• Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.

• Bachelor's degree in computer science, Information Systems, or a related field (or equivalent experience).
• 8 + years of progressive IT experience, including 3 + years managing small to mid-sized technical teams.
• 5 + years administering Microsoft 365 (with at least 2 years in a GCC High or DoD tenant).

• Deep knowledge of Microsoft 365 security/compliance controls, Entra ID (Azure AD), Exchange Online, SharePoint/OneDrive, Teams, Intune, and PowerShell automation.
• Hands-on experience with NIST SP 800-171, DFARS, FedRAMP, and CMMC 2.0 frameworks.
• Strong grasp of modern networking (firewalls, SD-WAN, SASE, Zero Trust), Windows Server/Active Directory, and virtualization (VMware or Hyper-V).

• Microsoft: MS-102 (Microsoft 365 Administrator), SC-300 (Identity & Access Administrator), AZ-500 (Azure Security Engineer), or MS-700 (Teams Admin).
• Security +: CEH, CISSP, or equivalent DoD 8570 IAT Level II/III certification.
• ITIL v4 Foundation.

• U.S. citizenship required by contractual government regulations.
• Active Secret clearance (or ability to obtain within 6 months).

• Top Secret or TS/SCI clearance.
• Experience deploying or operating in Azure Government or AWS GovCloud (FedRAMP High).
• Expertise with Palo Alto Networks, Cisco, or Fortinet products.
• Scripting proficiency (PowerShell, Python) for automation and compliance reporting.
• Project Management Professional (PMP) certification.

• Ability to lift up to 40 lbs. for hardware moves/installs.
• Occasional travel (≤ 15%) to client or data-center locations and industry conferences.

Word on Fire Catholic Ministries is a nonprofit global media apostolate that supports the work of Bishop Robert Barron and reaches millions of people to draw them into—or back to—the Catholic faith. 

The IT Manager is responsible for creating innovative and adaptable solutions to Word on Fire’s IT needs. The IT Manager works with leadership to manage Word on Fire’s network, hardware, and film studio technology needs. 

Location: Irving, TX

Employment Type: Full-time

• Leadership and management of Word on Fire’s IT employee(s)
• Ownership of our networked high-capacity file storage and high-speed fiber networking for our film studio video storage workloads
• Perform expert level troubleshooting on employees' computers for common issues
• Manage Word on Fire’s help desk and IT ticketing system and respond in a timely manner
• Oversee the onboarding and offboarding employee’s technology equipment in conjunction with human resources
• Maintain an inventory of Word on Fire’s computer hardware
• Alert Word on Fire leadership to IT-related challenges, such as network security, automation, software selection, and access provisioning
• Manage Word on Fire firewalls and network infrastructure
• Manage Word on Fire’s IT budget
• Write policies and procedures to manage Word on Fire’s IT infrastructure, including fair use, password policies, and lifecycle requirements
• Manage Word on Fire's IT training programs to educate employees on IT policies and best practices within the organization
• Travel approximately 15% of the time, primary to Word on Fire’s Rochester, MN, and Chicago, IL, offices

• 5 years of experience in an IT field such as direct support, networking, server administration, or cloud infrastructure
• Ability to lead and manage a team of IT professionals
• Expertise of networking concepts such as TCP/IP, firewall rules, WiFi, and VPNs
• Expertise of the MacOS operating system and how to troubleshoot common employee issues
• Familiarity of Google Workspace administration or similar business productivity suite administration
• Expertise of basic server administration such as users, roles, processes and ports
• Excellent communication and interpersonal skills
• Expertise in troubleshooting, lifecycle management, administration, and networking
• Ability to learn quickly and find new solutions to IT problems
• Ability to travel approximately 15% of the time, primary to Word on Fire’s Rochester, MN, and Chicago, IL, offices
• Commitment to the mission of Word on Fire

• Familiarity with the work of Bishop Robert Barron and Word on Fire
• Experience with Media Asset Managers such as SNS Sharebrowser or Facilis
• Experience with file servers and storage solutions such as TrueNas or Synology
• Experience with Ubiquiti or similar network appliances
• Experience with WatchGuard Firebox security appliances
• Experience with mobile device management software such as Rippling

The estimated base pay range for this position is $80,000 - $110,000 annually. Word on Fire determines individual compensation on several factors, including but not limited to, experience, skills, alignment with the role’s responsibilities, and geographic location. This role may be eligible for annual merit increases based on individual performance.

Word on Fire also offers its team members a robust benefits package that includes:

• Work-from-home Wednesdays and up to 20 additional work-from-home days throughout the year
• Several 100% Word on Fire-paid insurance benefits: life, short-term disability, and long-term disability
• Other insurance benefits: medical, dental, vision, HSA, FSA, accident, critical illness, and hospital indemnity
• A retirement plan with a 3% target employer contribution
• Generous paid time off and paid holidays
• Paid parental leaves at 100% of base salary
• Access to Word on Fire’s incredible wealth of content and resources and more!

Word on Fire is founded upon and intent on prioritizing its Catholic religious mission and principles above all else. Word on Fire's religious mission may therefore require that it make employment decisions based on an individual's religion and adherence to the principles of the Catholic Church.

• Oversees day-to-day internal IT operations to ensure high-value service delivery, compliance with policies and processes. Also manages service level agreement with managed IT services provider.
• Manages, motivates, develops, and evaluates staff.
• Develops and tracks IT performance metrics and leads continuous improvement initiatives to enhance operational efficiency and service quality.
• Translates organizational strategic goals into actionable IT strategies and projects by fostering effective cross-functional partnerships and collaborating with executive leadership on infrastructure planning, budgeting, and vendor procurement to ensure technology aligns with business objectives.
• Develops and implements secure IT systems to protect data integrity and ensure compliance with best practices, and regulations. Conducts cybersecurity education for Any Baby Can staff and leadership. Stays current on emerging cybersecurity threats and trends.
• Drafts, updates, and maintains standard operating procedures and rapid response plans to minimize service disruptions. Coordinates and plans drills and exercises to ensure organizational readiness for IT related emergencies.
• Works with stakeholders to define technology needs, researches IT options and recommends cost-effective solutions that align with organizational goals.
• Performs other duties as assigned.

• Bachelor's degree in a technology field of study (Computer Science, Information Systems, Cybersecurity, etc.) with 3-5 years of relevant work experience or an Associate's degree or certification in a technology field of study (Computer Science, Information Systems, Cybersecurity, etc.) with a minimum of 5 - 9 years of equivalent work experience.
• Certification in at least one of the following is preferred: Cybersecurity & Infrastructure Security Agency (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), CompTIA A+, Security+, CCNA (Cisco Certified Network Associate), Product/Technology Certifications.
• Minimum of 2 -3 years supervisory experience.
• Working knowledge of current IT and data systems technology, security operations and practices, and budget preparation and management.
• Working knowledge of computer equipment and word processing packages, including but not limited to MS Office (Outlook, Word, Excel, PowerPoint), and databases.

• Must have and maintain current valid Texas driver's license up to date.
• Strong analytical skills, critical thinker, and decision-making.
• Able to multi-task and manage multiple priorities.
• Able to work independently and efficiently and as part of a team.
• Manage time well, perform multiple tasks and organize diverse activities.
• Able to communicate in a clear and concise manner to effectively convey complex and detailed information in non-technical language both verbally and in writing.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create whats next. Lets define tomorrow, together.

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job overview and responsibilities

The role of the Product Manager is to define and communicate the technical product vision and strategy, aligning it with business goals. It requires collaboration with stakeholders to gather requirements and prioritize features, manage the product backlog, and develop the product roadmap. The role also involves collaborating with cross-functional teams, monitoring product performance, and overseeing the release process to ensure timely delivery and adherence to quality standards.

• Product Development and Lifecycle Management
  
  
  • Help define and communicate the roadmap for services within your domain; ensure the roadmap supports company objectives, helps prioritize features and aligns with company priorities
  • Maintain capacity management plans for the team, ensuring roadmaps align with team capacity
  
  
• Product Strategy
  • Assist in developing a strategic technical roadmap
  • Analyze and define efficient, cost-effective solutions to support company objectives, dept objectives, business processes and functional requirements
  • Product Backlog - Maintain and prioritize the IT product backlog, ensuring it reflects the technical vision and stakeholder priorities
  
  
• Collaboration and stakeholder leadership
  • Interact with business partners, enterprise project teams, and channel teams to understand their needs, priorities, and root of the problem to ensure alignment between the customer, business, and technology solution
  
  
• Product Launch
  • Review and validate QA test plans; support the QA team during test execution
  
  
• Data Analysis and guidance
  • Helps outline KPIs and success metrics
  • Partners to monitor progress of deliverables, keep dependent teams and projects informed on progress; take corrective action if deliverables cannot be met or if higher priorities disrupt prior commitments
  • Helps identify investment opportunities, evaluate tradeoffs, and prioritize investments for the feature
  
  
  
  

Bachelors degree in Computer Science, STEM-related fields, or related degree

Over 4 years of experience in the software development lifecycle with a focus on product management.

Strong knowledge of product management best practices, application delivery methodologies, and functional design

Experience with Agile methodologies and tools

Excellent analytical, problem-solving, and decision-making skills

Strong multitasking abilities; experience managing multiple initiatives simultaneously

Exceptional communication skills (verbal, written, and presentation)

Proficient in Microsoft Office and Visio

Must be legally authorized to work in the U.S. without sponsorship

Successful completion of the interview process is required

Reliable and punctual attendance is an essential function of the position

Experience with Azure DevOps and cloud development environments

Experience using Azure Boards, JIRA, and Agile project management tools

Familiarity with project management practices

Aviation industry experience

Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.

As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.

The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.

We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".

Position Overview

We are seeking a highly technical Manager of Information Technology (IT) to lead and support all aspects of our IT operations in a fast-paced telecommunications environment. This individual will oversee internal IT support (Helpdesk), corporate infrastructure (on-prem and cloud), endpoint management, network security, and ensure high system availability and performance across a globally distributed workforce.

This is a hands-on leadership role requiring deep technical knowledge and the ability to manage complex IT systems, vendors, and a team of technical support professionals.

Key Responsibilities

IT Operations & Helpdesk Leadership

• Lead the internal IT Helpdesk team, ensuring timely support for hardware, software, connectivity, and access issues across the organization.

• Manage service level agreements (SLAs), incident response, and escalations.

• Implement and continuously optimize ITIL-based processes (incident, change, asset, and configuration management).

Infrastructure & Systems Management

• Oversee the design, implementation, and maintenance of enterprise IT infrastructure, including:

• Servers (Windows/Linux), virtualization (VMware/Hyper-V)

• Active Directory, DNS/DHCP, Group Policy, Office 365/Azure AD

• Corporate firewalls, switches, routers, and VPNs

• Cloud services (AWS, Azure, or GCP) and hybrid environments

• Maintain robust backup, disaster recovery, and high availability strategies.

Security & Compliance

• Ensure enterprise-wide compliance with cybersecurity best practices (NIST, ISO 27001, SOC 2).

• Lead annual compliance audits.

• Manage endpoint protection, MDM, MFA, and vulnerability management.

• Work closely with 3rd party consultants  and internal  engineering teams to secure internal networks and customer-facing services.

Telecom IT Environment Support

• Collaborate with engineering and operations teams to support telecom-specific systems (e.g., OSS/BSS platforms, SIP/VoIP infrastructure, NMS/EMS tools).

• Maintain uptime and support for telecom-related applications, test labs, and secure provisioning tools.

Team & Vendor Management

• Hire, mentor, and manage a high-performing IT support and infrastructure team.

• Manage IT budgets, procurement, licensing, and vendor relationships.

• Coordinate third-party support contracts and service providers.

• Bring hands-on experience with hardware troubleshooting and system architecture.

• Possess proven abilities to research, evaluate, and recommend new technologies.

Technical Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).

• 8+ years of progressive experience in IT operations, with at least 3 years in a management or team lead role.

• Expertise in managing:

• Windows Server, Linux, Active Directory, and Group Policies

• Microsoft 365, Exchange Online, Intune, Azure AD

• Firewalls (e.g., Fortinet, Palo Alto), switching/routing, SD-WAN, and VPN solutions

• Virtualization (VMware ESXi, Hyper-V), backup platforms (Veeam, Commvault), and cloud infrastructure (Azure/AWS)

• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VLANs, SNMP, etc.)

• Experience with helpdesk tools (e.g., ServiceNow, Jira Service Desk) and asset management systems.

Preferred Experience

• Prior experience in a telecom or managed services provider (MSP) environment.

• Familiarity with carrier-grade hardware/software tools (e.g., SBCs, VoIP/SIP systems, BGP configurations).

• Knowledge of PCI, GDPR, and telecom regulatory compliance requirements.

Soft Skills & Other Requirements

• Excellent communication skills with the ability to explain technical issues to non-technical stakeholders.

• Strong problem-solving abilities with a customer-first mindset.

• Willingness to be on-call or provide support outside of business hours when needed.

• Ability to thrive in a dynamic, high-growth, and highly technical environment.

This is a critical role at the intersection of IT infrastructure and telecom operations. If you're a highly technical leader with a passion for building resilient systems and supporting global teams, we want to meet you.

Benefits

We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our team members. Our benefits include:

• 401(k) Retirement Plan – Prepare for the future with our competitive 401(k) plan.

• Health, Dental, and Vision Insurance – Access quality coverage to keep you and your family healthy.

• Cell Phone Discount Program – Enjoy savings on your monthly wireless bill through our employee discount partnerships.

• Gym Membership Discounts – Stay active and healthy with discounted rates at a variety of fitness centers.

We’re committed to helping you thrive both professionally and personally.

Job DescriptionJob DescriptionJob Description

David Weekley Homes is seeking a hands-on Manager of Information Technology focusing on IT infrastructure to include Azure, Meraki, Microsoft technology stack, backups, Etc.  Additional experience in Security, PenTesting, patch management would be ideal.

PRIMARY RESPONSIBILITIES:

• IT Team Leadership: Direct and support the IT team by providing clear guidance, ongoing training, and mentorship to team members. Conduct regular performance evaluations and actively contribute to their professional growth and development.
• Strategic Leadership : Plan, develop, and implement mid-term IT strategies to support organizational growth and technological advancements. Create and execute a strategic operational plan that ensures consistent system uptime, robust security, and efficient day-to-day IT operations across the organization.
• Oversee IT Infrastructure: Manage and maintain all aspects of IT systems—including servers, networks, hardware, and cloud platforms—ensuring optimal performance, reliability, and security across the organization. Lead the end-to-end execution of IT projects, including the evaluation, selection, and deployment of new systems, software, and tools. Ensure timely delivery, alignment to budget, and organizational goals.
• Network and Systems Security : Safeguard the organization’s networks and systems by monitoring for vulnerabilities, managing firewalls, and enforcing robust security protocols. Develop and maintain disaster recovery plans to ensure business continuity
• Budget and Vendor Management : Oversee the development and administration of the IT budget, ensuring efficient and cost-effective allocation of resources. Build and maintain strong relationships with external vendors, managing contracts and service-level agreements to meet organizational needs.
• Support and Troubleshooting : Provide ongoing technical support for team members, ensuring quick resolution of issues related to IT equipment, software, and network connectivity. Create and maintain documentation for common troubleshooting steps.
• System Upgrades and Implementations: Lead the end-to-end execution of IT projects, including the evaluation, selection, and deployment of new systems, software, and tools. Ensure timely delivery, alignment to budget, and organizational goals.
• Data Backup and Recovery: Develop and manage comprehensive data backup and disaster recovery strategies to ensure the security, integrity, and recoverability of company data in the event of a system failure.
• Reporting and Documentation : Provide regular reports to leadership on IT operations, performance, and security incidents. Document all IT processes, systems, and policies.

Qualifications

• Minimum 5 years of practical experience in IT management, technical support, or a related role.
• Comprehensive knowledge of IT infrastructure, with expertise in networking, cloud platforms, and cybersecurity. Azure Cloud, Meraki Network, Microsoft stack.
• Strong leadership and communication abilities, capable of effectively managing teams and fostering cross-functional collaboration.
• Proven ability to develop and manage IT budgets, control costs, and maintain productive vendor relationships.
• Demonstrated success in leading IT teams and delivering complex technical projects from planning through execution.
• Skilled in utilizing modern IT tools and technologies, including cloud computing, virtualization, and next- solutions.
• Strong analytical mindset with a proactive approach to problem-solving and continuous improvement.

Additional Information

Work Location:  This position is based at our Houston headquarters, near I-10 Katy Freeway & 610 W. Loop N. Fwy.

Important Note:  We do not  offer sponsorship for work Visas.

What We Offer:

Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 19 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America. 

We offer an excellent benefits package that includes:

• Health Insurance - Medical, Dental and Vision
• 401k and discretionary 8% match
• Employee Stock Ownership Plan
• Profit Sharing
• Vacation, Paid Holidays, plus PTO
• New Home Discount for Team Member and Family
• College Scholarship Program
• Community Outreach
• Sabbaticals
• And more!

David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.

Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.

Job DescriptionJob DescriptionCompany Description

Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of and global customers, while growing organically and remaining debt free.

As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.

The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.

We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".

Job Description

Position Overview

We are seeking a highly technical Manager of Information Technology (IT)  to lead and support all aspects of our IT operations in a fast-paced telecommunications environment . This individual will oversee internal IT support (Helpdesk), corporate infrastructure (on-prem and cloud), endpoint management, network security, and ensure high system availability and performance across a globally distributed workforce.

This is a hands-on leadership role requiring deep technical knowledge and the ability to manage complex IT systems, vendors, and a team of technical support professionals.

Key Responsibilities

IT Operations & Helpdesk Leadership

• Lead the internal IT Helpdesk team, ensuring timely support for hardware, software, connectivity, and access issues across the organization.
• Manage service level agreements (SLAs), incident response, and escalations.
• Implement and continuously optimize ITIL-based processes (incident, change, asset, and configuration management).

Infrastructure & Systems Management

• Oversee the design, implementation, and maintenance of enterprise IT infrastructure, including:
  • Servers (Windows/Linux), virtualization (VMware/Hyper-V)
  • Active Directory, DNS/DHCP, Group Policy, Office 365/Azure AD
  • Corporate firewalls, switches, routers, and VPNs
  • Cloud services (AWS, Azure, or GCP) and hybrid environments
• Maintain robust backup, disaster recovery, and high availability strategies.

Security & Compliance

• Ensure enterprise-wide compliance with cybersecurity best practices (NIST, ISO 27001, SOC 2).
• Lead annual compliance audits.
• Manage endpoint protection, MDM, MFA, and vulnerability management.
• Work closely with 3rd party consultants  and internal  engineering teams to secure internal networks and customer-facing services.

Telecom IT Environment Support

• Collaborate with engineering and operations teams to support telecom-specific systems (e.g., OSS/BSS platforms, SIP/VoIP infrastructure, NMS/EMS tools).
• Maintain uptime and support for telecom-related applications, test labs, and secure provisioning tools.

Team & Vendor Management

• Hire, mentor, and manage a high-performing IT support and infrastructure team.
• Manage IT budgets, procurement, licensing, and vendor relationships.
• Coordinate third-party support contracts and service providers.
• Bring hands-on experience with hardware troubleshooting and system architecture.
• Possess proven abilities to research, evaluate, and recommend new technologies.

Qualifications

Technical Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s ).
• 8+ years of progressive experience in IT operations, with at least 3 years in a management or team lead role.
• Expertise in managing:
  • Windows Server, Linux, Active Directory, and Group Policies
  • Microsoft 365, Exchange Online, Intune, Azure AD
  • Firewalls (e.g., Fortinet, Palo Alto), switching/routing, SD-WAN, and VPN solutions
  • Virtualization (VMware ESXi, Hyper-V), backup platforms (Veeam, Commvault), and cloud infrastructure (Azure/AWS)
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VLANs, SNMP, etc.)
• Experience with helpdesk tools (e.g., ServiceNow, Jira Service Desk) and asset management systems.

Experience

• Prior experience in a telecom or managed services provider (MSP)  environment.
• Familiarity with carrier-grade hardware/software tools (e.g., SBCs, VoIP/SIP systems, BGP configurations).
• Knowledge of PCI, GDPR, and telecom regulatory compliance requirements.

Soft Skills & Other Requirements

• Excellent communication skills with the ability to explain technical issues to non-technical stakeholders.
• Strong problem-solving abilities with a customer-first mindset.
• Willingness to be on-call or provide support outside of business hours when needed.
• Ability to thrive in a dynamic, high-growth, and highly technical environment.

This is a critical role at the intersection of IT infrastructure and telecom operations. If you're a highly technical leader with a passion for building resilient systems and supporting global teams, we want to meet you.

Additional Information

Benefits

We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our team members. Our benefits include:

• 401(k) Retirement Plan  – Prepare for the future with our competitive 401(k) plan.

• Health, Dental, and Vision Insurance  – Access quality coverage to keep you and your family healthy.

• Cell Phone Discount Program  – Enjoy savings on your monthly wireless bill through our employee discount partnerships.

• Gym Membership Discounts  – Stay active and healthy with discounted rates at a variety of fitness centers.

We’re committed to helping you thrive both professionally and personally.

Job DescriptionJob DescriptionCompany Description

Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of and global customers, while growing organically and remaining debt free.

As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.

The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.

We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".

Job Description

Position Overview

We are seeking a highly technical Manager of Information Technology (IT)  to lead and support all aspects of our IT operations in a fast-paced telecommunications environment . This individual will oversee internal IT support (Helpdesk), corporate infrastructure (on-prem and cloud), endpoint management, network security, and ensure high system availability and performance across a globally distributed workforce.

This is a hands-on leadership role requiring deep technical knowledge and the ability to manage complex IT systems, vendors, and a team of technical support professionals.

Key Responsibilities

IT Operations & Helpdesk Leadership

• Lead the internal IT Helpdesk team, ensuring timely support for hardware, software, connectivity, and access issues across the organization.
• Manage service level agreements (SLAs), incident response, and escalations.
• Implement and continuously optimize ITIL-based processes (incident, change, asset, and configuration management).

Infrastructure & Systems Management

• Oversee the design, implementation, and maintenance of enterprise IT infrastructure, including:
  • Servers (Windows/Linux), virtualization (VMware/Hyper-V)
  • Active Directory, DNS/DHCP, Group Policy, Office 365/Azure AD
  • Corporate firewalls, switches, routers, and VPNs
  • Cloud services (AWS, Azure, or GCP) and hybrid environments
• Maintain robust backup, disaster recovery, and high availability strategies.

Security & Compliance

• Ensure enterprise-wide compliance with cybersecurity best practices (NIST, ISO 27001, SOC 2).
• Lead annual compliance audits.
• Manage endpoint protection, MDM, MFA, and vulnerability management.
• Work closely with 3rd party consultants  and internal  engineering teams to secure internal networks and customer-facing services.

Telecom IT Environment Support

• Collaborate with engineering and operations teams to support telecom-specific systems (e.g., OSS/BSS platforms, SIP/VoIP infrastructure, NMS/EMS tools).
• Maintain uptime and support for telecom-related applications, test labs, and secure provisioning tools.

Team & Vendor Management

• Hire, mentor, and manage a high-performing IT support and infrastructure team.
• Manage IT budgets, procurement, licensing, and vendor relationships.
• Coordinate third-party support contracts and service providers.
• Bring hands-on experience with hardware troubleshooting and system architecture.
• Possess proven abilities to research, evaluate, and recommend new technologies.

Qualifications

Technical Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s ).
• 8+ years of progressive experience in IT operations, with at least 3 years in a management or team lead role.
• Expertise in managing:
  • Windows Server, Linux, Active Directory, and Group Policies
  • Microsoft 365, Exchange Online, Intune, Azure AD
  • Firewalls (e.g., Fortinet, Palo Alto), switching/routing, SD-WAN, and VPN solutions
  • Virtualization (VMware ESXi, Hyper-V), backup platforms (Veeam, Commvault), and cloud infrastructure (Azure/AWS)
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VLANs, SNMP, etc.)
• Experience with helpdesk tools (e.g., ServiceNow, Jira Service Desk) and asset management systems.

Experience

• Prior experience in a telecom or managed services provider (MSP)  environment.
• Familiarity with carrier-grade hardware/software tools (e.g., SBCs, VoIP/SIP systems, BGP configurations).
• Knowledge of PCI, GDPR, and telecom regulatory compliance requirements.

Soft Skills & Other Requirements

• Excellent communication skills with the ability to explain technical issues to non-technical stakeholders.
• Strong problem-solving abilities with a customer-first mindset.
• Willingness to be on-call or provide support outside of business hours when needed.
• Ability to thrive in a dynamic, high-growth, and highly technical environment.

This is a critical role at the intersection of IT infrastructure and telecom operations. If you're a highly technical leader with a passion for building resilient systems and supporting global teams, we want to meet you.

Additional Information

Benefits

We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our team members. Our benefits include:

• 401(k) Retirement Plan  – Prepare for the future with our competitive 401(k) plan.

• Health, Dental, and Vision Insurance  – Access quality coverage to keep you and your family healthy.

• Cell Phone Discount Program  – Enjoy savings on your monthly wireless bill through our employee discount partnerships.

• Gym Membership Discounts  – Stay active and healthy with discounted rates at a variety of fitness centers.

We’re committed to helping you thrive both professionally and personally.

Architectural Fabrication, Inc. is a manufacturing/construction company based in Fort Worth, Texas. We specialize in manufacturing and installing end-to-end architectural metal solutions, including canopies, awnings and sunshades. We are committed to delivering high-quality, innovative, and sustainable solutions to our clients. Our company is not just a workplace, but a community committed to excellence and growth. We believe that the foundation of our success is our culture. If you like working with efficiency, you are responsive, enjoy a collaborative environment and like to get things done, apply today to become part of our amazing team.

We are looking for an experience IT Manager to oversee and enhance our Information Technology operations. This role is responsible for ensuring the stability, security, and efficiency of all IT systems, infrastructure, and support services. The ideal candidate will be a hands-on leader who is able to manage day-to-day IT operations while also aligning technology initiatives with the company's long-term goals.

Objectives:

• Oversight and management for daily operations of the IT team
• Provide technical guidance and troubleshooting assistance to the team
• Ensure IT systems, applications, and networks run efficiently and securely
• Proactively identify and address security vulnerabilities
• Plan for network capacity and storage requirements
• Monitor system performance and implement improvements as necessary
• Ensure IT security policies, protocols, and compliance requirements are met
• Manage data protection, backup, and disaster recovery strategies.
• Provide IT support for software implementation projects, including planning, deployment, and integration
• Develop, implement, and monitor IT policies and procedures
• Develop relationships with Departments and solicit feedback for technology needs, concerns, or process improvements
• Coordinate special IT projects, ensuring alignment with organizational priorities and timely completion.
• Manage external vendors and service providers, particularly those involved in hardware and software support services
• Assist Departments with any desktop support or technology support

• Bachelor's degree in Computer Science, Information Technology, or related field
• Five (5) or more years in IT management or a similar role, with experience leading teams
• Strong expertise in networking switch configuration and troubleshooting via Netgear
• Proficiency in network security/firewalls and backups such as Dropsuite and Ironscales
• Excellent planning, organizational, analytical, and problem-solving abilities
• Experience preferred in the following applications: G- Suite, Salesforce and Microsoft 365 for Business