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Join to apply for the Information Technology Manager role at Nicolaides Fink Thorpe Michaelides Sullivan LLP

Join to apply for the Information Technology Manager role at Nicolaides Fink Thorpe Michaelides Sullivan LLP

This range is provided by Nicolaides Fink Thorpe Michaelides Sullivan LLP. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

$150,000.00/yr - $75,000.00/yr

Direct message the job poster from Nicolaides Fink Thorpe Michaelides Sullivan LLP

IT Manager Join a Legal Team That Values Agility, Innovation, and People

Location: Chicago (Hybrid)

At Nicolaides, we understand firsthand how the best people and the best technology are critical to the success of a modern law firm. That is why we are looking for an experienced IT Manager to join our team and work with us in positioning our national law practice to effectively and efficiently service our global clients.

We are a dynamic, national litigation firm with offices in Chicago, Dallas, Denver, Los Angeles, San Diego, and San Francisco. Our team moves fast, works smart, and embraces innovation to better serve our clientsand each other. We want to hear from you if you are energized by the mission of shaping the future of our tech infrastructure and if you thrive as a problem solver.

Position Summary:

As a member of the Firms Operations Management Team, the IT Manager will direct and oversee the firms technology infrastructure, innovation initiatives, and strategy implementation, with a strong focus on upgrading practice technologies, integrating artificial intelligence tools to enhance legal operations, client service, and internal efficiencies. This role requires a blend of technical expertise, strategic thinking, and a deep understanding of the legal industrys unique needs.

This is a full-time, exempt role with a hybrid work model (3 days in office, 2 days remote), based in the Chicago office. The role will include some travel to other NFTMS offices, including Dallas, Denver, Los Angeles, San Diego, and San Francisco.

Key Initiatives:

• Collaborate on the development and implementation of an IT & AI Strategy and 3-year Road Map aligned with the Firms business Strategy and Strategic Plans.
• Work with newly formed IT & AI Committee to shape oversight and governance of IT & AI environment.
• Oversee an outsourced managed services IT and cybersecurity programincluding ongoing management of managed services vendor(s)/contractor(s).

Key Responsibilities :

• Oversee the firms IT infrastructure, including networks, servers, cybersecurity, and cloud services.
• Develop and implement the firms technology roadmap aligned with business goals.
• Manage vendor relationships and negotiate technology contracts and service agreements.
• Identify, evaluate, and implement AI tools for legal research, document review, contract analysis, and client service.
• Collaborate with attorneys and practice groups to pilot and scale AI solutions.
• Stay current on legal tech trends and assess their applicability to the firm.
• Oversee outsourced managed services IT and cybersecurity program.
• Ensure timely and effective support for all technology-related issues.
• Develop training programs to improve tech adoption and digital literacy across the firm.

Compliance & Risk Management

• Ensure compliance with data privacy laws, cybersecurity standards, and client confidentiality requirements.
• Ensure regular risk assessments to ensure compliance with cybersecurity policies and protocols.
• Support client cybersecurity audit requests and questionnaires.

Other Responsibilities

• Vendor Management Managed services provider(s) must be held accountable through structured planning, execution, and performance oversight.
• Technology Translation Attorneys & staff need an internal advocate who can bridge the gap between technical details and business needs.
• Proactive Improvement An internal IT lead who can anticipate needs, propose solutions, and oversee implementation across areas like document management, AI adoption, and practice automation.
• Delivery of Strategic Projects For all major IT or AI initiatives, manage timelines, budgets, change & project management.

Qualifications:

Education & Experience

• Bachelors degree in Information Technology, Computer Science, or related field.
• 5+ years of IT management experience, preferably in a legal or professional services environment.
• Experience working with generative AI or machine learning tools in a business setting.

Technical Skills

• Proficiency in legal tech platforms (e.g., NetDocuments or iManage, Exterro or other e-discovery platforms, LexisNexis, Westlaw).
• Familiarity with AI tools such as Microsoft Copilot, Harvey, Casetext, or similar.
• Strong knowledge of cybersecurity, cloud computing, and enterprise software.

Other Key Capabilities

• Deep understanding of legal operations and systems
• Ability to plan and lead implementation initiatives
• Expertise in vendor management, budgeting and system integration
• Strong training skills

Soft Skills

• Excellent communication and interpersonal skills.
• Strategic mindset with a hands-on approach.
• Innovative mindset to alternatives and opportunities.
• Ability to manage multiple projects and stakeholders.
• Competitive salary, commensurate with experience
• Performance-based bonus
• Medical, dental, and vision insurance
• 401(k) and profit sharing
• Generous PTO and parental leave

Qualified candidates are asked to submit a resume and cover letter summarizing your work history to IT Manager Application. No phone calls or agencies, please.

Nicolaides Fink Thorpe Michaelides Sullivan LLP is an Equal Opportunity Employer M/F/D/V. We support and encourage workforce diversity. We do not discriminate on the basis of race, color, gender, religion, age, national origin, sexual orientation, or disability in any of our recruitment, hiring, or placement processes.

NOTICE TO LEGAL SEARCH FIRMS: Nicolaides Fink Thorpe Michaelides Sullivan LLP does not accept applications or resumes from placement or search agencies. There are no exceptions to this policy, no contract will be formed, and no placement fee will be paid with respect to any resume submitted to the Firm by an agency. Resumes received by agencies will be immediately discarded.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Information Technology and Legal
• Industries Law Practice

Referrals increase your chances of interviewing at Nicolaides Fink Thorpe Michaelides Sullivan LLP by 2x

Medical insurance

Vision insurance

401(k)

Paid maternity leave

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• Functional Strategy & Roadmap
  Partner with CAD, Service & Quality, and other stakeholders to develop and evolve Subaru's CRM strategy and roadmap, ensuring alignment with corporate objectives and industry best practices.
• End-to-End CRM Delivery
  Oversee the design, configuration, integration, and support of Microsoft Dynamics 365 CRM solutions, ensuring scalability, security, and usability. Managing, enhancing, and supporting the functionality and efficiency of the system.
• Team Leadership & Development
  Lead, coach, and mentor a team of IT professionals, fostering an inclusive and collaborative culture, developing skills, and ensuring effective execution of platform initiatives.
• Business Partnership
  Serve as a trusted advisor to business partners, ensuring CRM solutions meet evolving customer engagement needs and deliver tangible outcomes. Developing complex ideas and solutions and making recommendations for the projects to support Subaru's corporate goals. Developing and implementing recommendations to senior management team to increase operational effectiveness and customer satisfaction.
• Project & Portfolio Management
  Manage CRM-related projects, prioritization, resource allocation, risk mitigation, and reporting. Ensure timely delivery of business initiatives within scope and budget. Budgeting and planning for future projects and resources.
• Vendor & Partner Management
  Manage relationships with Microsoft and other CRM ecosystem vendors to ensure contract compliance, maximize value, and stay current with emerging features and capabilities.
• Governance & Compliance
  Ensure CRM platform compliance with data protection, privacy regulations, cybersecurity standards, and internal Subaru IT policies. Maintaining SOX compliance, including managing the relationship with Internal Audit.

• Demonstrated success leading technical and functional teams in CRM, customer engagement, or enterprise application environments.
• Preferred: Strong knowledge of Dynamics 365 CRM architecture, configuration, security model, integrations, and reporting capabilities (Power BI, Power Platform).
• Experience with customer service and case management modules; exposure to Connected Vehicle or telematics systems a plus
• Proven ability to translate business requirements into technical solutions and manage delivery from concept to adoption.
• Excellent people leadership skills, including coaching, delegation, and team development. Evidence of proven leadership within a diverse, equitable, and inclusive environment.
• Strong vendor management and contract oversight experience.
• Effective communicator with the ability to collaborate across business and IT functions.
• Project management skills, including budget oversight, planning, and execution.

• Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) (Wednesdays & Fridays)
• Required Travel: 10%

• Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401K Match Offerings
• 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
• Tuition Reimbursement Program: 15,000 yearly benefit
• Vehicle Discount Programs

• Professional growth and development opportunities
• Direct partnership with senior leadership
• Formal Mentorship Program
• LinkedIn Learning License

Overview

THE MODERN HOME OF AMERICAN GOLF

Discover The Modern Home of Golf at our Frisco resort & spa.

At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you’re planning your next golf trip or a once-in-a-lifetime family vacation, you’ll always remember your stay at Omni PGA Frisco Resort & Spa.

Job Description

Are you an experiencedIT Managerlooking for a new challenge and the opportunity to be part of a Resort Team? If so, the Omni PGA Frisco Resort is hiring!

The Information Technology Manager role is responsible for the overall planning, organization and execution of all IT related functions. This includes but is not limited to directing all IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions. Ensures the smooth functioning of all computer and network systems that enhance service and value for hotel guests and associates while strengthening productivity and profitability of for Omni Hotel & Resorts.

In addition, is responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling associates and vendors.

This hands-on oriented leadership role requires a deep level of information technology / infrastructure, application development, security and compliance knowledge.

Location: Frisco, TX (on-site)

Responsibilities

• Provides technical support on all computer systems in the hotel. Installs computer hardware and software, maintaining the latest version of service packs. Ensures proper operation of IT equipment while troubleshooting hardware or software issues. • Ensure that IT systems and controls are in place to comply with corporate policy and procedures in maintaining compliance with PCI standards, backup policies and other Corporate IT standards; performs audits, system maintenance and security reviews. • Remains abreast of changes in user, system software and hardware requirements. • Where applicable, leads and engages local IT team toward success. • Troubleshoot network and system problems; Perform diagnosis on system problems, recommend and implement solutions or draw upon other resources and/or vendors to resolve. • Train users on proper way to use and maintain the system, which may include conducting training and retraining sessions with hotel associates. • Coordinate installation of new systems and equipment and assist in any corporate programs or initiatives, which may include beta testing. • Provide onsite assistance with company issued phones and be liaison between Telecom Providers ensuring all phones are issued per company policy. • Troubleshoot basic telecommunications issues throughout the hotel, including guest rooms and assist with telephone moves, add and changes. • Complete work assigned by the Omni Hotels & Resorts Service Desk in a timely manner; prioritize and escalate issues as needed. • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. • Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. • Provides hands-on support, as well as coaching and mentoring, to the IT team members • Serves as advisor to executive leadership on information security risks, IT compliance issues, and industry trends that will require prioritization, funding, and/or implementation support. • Partners with Infrastructure and Operations teams to drive adoption and implementation of information security policies, procedures, standards, and incident handling processes. • Provides clear direction to achieve goals, creating an environment that fosters team commitment and employee engagement. • Hires, recruits and retains superior IT talent that is required to enable and drive future growth • Demonstrates exceptional written and oral communication skills and is capable of communicating to all levels and areas of the organization.

Principal Duties • Oversees and conducts the periodic integrated risk assessments across the property and provides reporting to the Omni Service Center leadership team as needed • Provides subject matter expertise for common IT compliance areas • Works with stakeholders to monitor regulatory changes that impact IT and leads the property communications, implementation and monitoring of these requirements • Complete work assigned by the Omni Hotels & Resorts Service Desk in a timely manner; prioritize and escalate issues as needed. • Oversees periodic IT compliance assessments of key compliance risk areas • Delivers and continuously improves the Information Security – providing guidance and oversight to the functional / business teams, and leading the reporting and mitigation of any findings • Acts as primary security contact and liaison with all business leaders in matters relating to information security • Acts as a local escalation contact for security risks, issues, and developments • Attains a clear understanding of the business data lifecycle, initiatives and proactively advises management and appropriate personnel about potential risks that may have a material impact on the business, bottom line and/or operating performance • Communicates in business terms that can be clearly understood at all levels of the organization • Communicates, oversees and carries out technical implementations of technology solutions required to meet business objectives • Provides advice and counsel to the business executives regarding key initiatives that could be impacted by compliance or security issues

Qualifications

Minimum Requirements • 4+ years Information Technology experience including 2+ years managerial experience • Bachelor of Science Degree in related technology field or equivalent

Critical Skills • Deep and best-in-class understanding of foundational IT networking, operating systems, application development and specific experience with implementing security technologies. • Experience leading and driving large, complex IT Security and Compliance functions in a hospitality and/or retail organization • Strong Project and Time Management skills • Ability to handle multiple tasks, prioritize and meet deadlines • Strong interpersonal and influencing skills. • Interviewing and investigative skills

Working Relationships • Will interact with all employees of Omni Hotels & Resorts on a regular basis, including IT and other cross-functional team-members at the Corporate Offices and property locations. Will also interact with members of the Senior and Executive Leadership teams.

Expectations • Responsibilities will require being on call and at times working off hours based on critical system outages, upgrades, etc. • Ability to travel up to 25% of the time within the region

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster ( and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement ( If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

Job LocationsUS-TX-Frisco

Posted Date4 days ago(8/18/2025 12:26 PM)

Requisition ID 2025-126284

Category (Portal Searching) Information Technology

Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands. Our County’s natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely knit community. We are one of the fastest-growing counties in Michigan.

Allegan County Government places high importance on our core values: Respect, Integrity, Commitment, and Honesty.  A common thread among our leadership, employees, and volunteers is a strong desire to serve and be part of something meaningful. We were recently identified as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being. We have also received the Impact Award for excellence in educating our employees about their retirement plans and overall financial wellness. We are seeking dedicated, caring, energetic people to join our team!

Job Summary: 

This position provides technical and administrative leadership for the Allegan County Information System. Maintains adequate knowledge of current networking and server technologies. Ensures data integrity of the Allegan County Information System. Provides technical directions and leadership to the Technical Support Services team. 

PLEASE NOTE: THIS POSITION IS HYBRID - REQUIRING EMPLOYEE TO BE ON-SITE IN ALLEGAN, MICHIGAN AT LEAST 2 DAYS PER WEEK

Salary Range: $79,102 - $04,00 annually - depending on experience - exempt / salaried position 

Excellent Benefits Plan:  Health benefits begin on the first of the month after your hire date

• Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium)

• County-funded Health Savings Account with our two high-deductible medical plans

• County-paid employee life insurance coverage

• County-paid short-term disability coverage, up to 52 weeks

• Generous retirement plan, including a county contribution of 7% of your annual earnings

• Tuition Reimbursement Program for college degree courses

• Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.

• 13 paid holidays, in addition to PTO

• FREE use of Allegan County government's two fitness centers 

Responsibilities and Duties: 

• Supervises staff, including assigning work, approving leave time, and reviewing and evaluating performance. Assists and advises staff on the more complex and difficult tasks.

• Promotes, implements, & supports the appropriate technologies within every Allegan County Government process by providing technology-based leadership and service Responsible for the development, implementation, support and maintenance of all server and networking technologies.

• Assists in the planning of labor and material needs for designed projects.  Manages assigned projects to ensure they are completed on time, on budget and within scope and quality. 

• Functions as a resource for software and hardware systems users; communicates with system users to maintain operating environment.

• Collects and reports service area metrics. 

• Reviews and creates departmental standard operating procedures.

• Promotes and integrates networked computing as a concept and as a technology into other county departments, into local units of government, and into the public at large. Maintain awareness of regional, state, and national computer network initiatives and projects.

• Assists the Executive Director of Operations in development of the annual budget for the various financial activities including operating revenue and expenses along with capital expenses.

• Member of various technology boards and organizational teams.

• Maintains current on network technologies and software and other relevant developments. Maintains relevant certificates.

Education and Experience

• Bachelor's degree in computer science, business administration or related field and/or an equivalent combination of education and experience would be considered.

• Three (3) years of information systems experience, including teaching or training in networking and software applications.

• Experience working with Cisco routers and switches.

• Cisco Certified Network Associate preferred.

• Certification required for the handling of Law Enforcement Information Network (LEIN).

Click here for the full job description (

Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website:

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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company's Information Data Technology & Security (IDT&S) organization is currently seeking an Information Technology Manager to join the Manufacturing & Quality team in Seattle, WA; Everett, WA; Kent, WA; Portland, OR; or Renton, WA .

Boeing's Manufacturing Execution Systems used by Boeing Commercial Airplanes (BCA) (Velocity, Common Manufacturing Execution System (CMES), Manufacturing Operations Management (MOM), and Digital Production Pulse (DPP)) are the digital heartbeat of our factories at Boeing. In this role, you will lead a high-performing team responsible for the full lifecycle delivery of these systems. As the team leader, you will drive execution of critical business priorities while collaborating with key stakeholders to craft and implement a strategic roadmap. Your leadership will be pivotal in advancing short-term objectives and steering the organization's transformation toward a cutting-edge digital enterprise. Join us to shape the future of manufacturing technology with innovation and impact.

Position Responsibilities:

• Lead and support general management responsibilities for your direct reports including team meetings one-on-ones flow-down input into performance management reviews and other related activities

• Support the Manufacturing Execution System development team operating rhythm including status reviews business process reviews priority reviews and addressing risks issues and opportunities or help needed

• Support weekly reviews with Dassault Systems

• Manage review and approval including go or no-go decision for releases such as Commercial Manufacturing Execution System, Velocity, EMOM, and Digital Production Pulse

• Support Boeing Commercial Airplanes release content approver for the Manufacturing and Quality organization

• Focal point for 737 returns to rate projects in the Manufacturing and Quality Information Technology organization with weekly project status report out to 737 Information Technology business partner team requiring engagement with other managers in our organization to collect understand and report out or represent status in the 737 Information Technology business partner review

• Support long range business planning to identify resource and funding needs for the BCA Manufacturing Execution Systems

• Own and lead any management related actions flowing down to team as applicable for support

• Respond to application incidents and outages to communicate impacts and ensure collaboration and support from development team as needed

• Balance multiple priorities while empowering the team to make decisions

• Demonstrate good communication and collaboration skills to ensure stakeholders are engaged where appropriate issues and outages are escalated as needed and agreement is reached on priorities and roadmap

• Provide oversight support and coordination on any approvals including access and account requests enterprise technology services terms of reference approval updates Tata Consultancy Services and Dassault Systems invoice approvals badge and account renewals for purchased services resources and performance management close-outs

• Increase the overall Agile maturity and performance of teams practice and encourage Agile mindset and behaviors support Agile teams with various levels of Agile maturity and actively work to improve those teams in Agile practices to improve first time quality and productivity

• Work towards the success of Information Technology transformation demonstrating adaptability and growth mindset

Basic Qualifications (Required Skills/Experience):

• 5+ years of experience within information technology

• 5+ years of experience leading agile teams, including formal training and coaching

• 5+ years of experience in influencing and building strong relationships with stakeholders and senior leaders across functions

• 5+ years of experience working with software development lifecycles

• 5+ years of experience in a production-related discipline such as Manufacturing, Quality, Production Engineering, Supplier Management, and/or Supplier Quality

• Experience in managing product backlog, writing user stories, and managing releases

Preferred Qualifications (Desired Skills/Experience):

• Bachelor's degree or higher

• Experience with Manufacturing or Quality systems and/or processes

• Experience in managing product backlog, writing user stories, and managing releases

• Experience managing budget and financial plan for the teams

• Experience in Agile with Digital Transformation Environment

• Experience with user-centric design practices

• Experience with modernization implementation of DevSecOps and Cloud technologies

• Experience as a manager

• Experience working with external sourcing partners

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $131,750 - $178,250

Applications for this position will be accepted until Aug. 26, 2025

Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Information Technology Manager

Company:
The Boeing Company

The Boeing Company's Information Data Technology & Security (IDT&S) organization is currently seeking an Information Technology Manager to join the Manufacturing & Quality team in Seattle, WA; Everett, WA; Kent, WA; Portland, OR; or Renton, WA .

Boeing's Manufacturing Execution Systems used by Boeing Commercial Airplanes (BCA) (Velocity, Common Manufacturing Execution System (CMES), Manufacturing Operations Management (MOM), and Digital Production Pulse (DPP)) are the digital heartbeat of our factories at Boeing. In this role, you will lead a high-performing team responsible for the full lifecycle delivery of these systems. As the team leader, you will drive execution of critical business priorities while collaborating with key stakeholders to craft and implement a strategic roadmap. Your leadership will be pivotal in advancing short-term objectives and steering the organization's transformation toward a cutting-edge digital enterprise. Join us to shape the future of manufacturing technology with innovation and impact.

Position Responsibilities:

• Lead and support general management responsibilities for your direct reports including team meetings one-on-ones flow-down input into performance management reviews and other related activities
• Support the Manufacturing Execution System development team operating rhythm including status reviews business process reviews priority reviews and addressing risks issues and opportunities or help needed
• Support weekly reviews with Dassault Systems
• Manage review and approval including go or no-go decision for releases such as Commercial Manufacturing Execution System, Velocity, EMOM, and Digital Production Pulse
• Support Boeing Commercial Airplanes release content approver for the Manufacturing and Quality organization
• Focal point for 737 returns to rate projects in the Manufacturing and Quality Information Technology organization with weekly project status report out to 737 Information Technology business partner team requiring engagement with other managers in our organization to collect understand and report out or represent status in the 737 Information Technology business partner review
• Support long range business planning to identify resource and funding needs for the BCA Manufacturing Execution Systems
• Own and lead any management related actions flowing down to team as applicable for support
• Respond to application incidents and outages to communicate impacts and ensure collaboration and support from development team as needed
• Balance multiple priorities while empowering the team to make decisions
• Demonstrate good communication and collaboration skills to ensure stakeholders are engaged where appropriate issues and outages are escalated as needed and agreement is reached on priorities and roadmap
• Provide oversight support and coordination on any approvals including access and account requests enterprise technology services terms of reference approval updates Tata Consultancy Services and Dassault Systems invoice approvals badge and account renewals for purchased services resources and performance management close-outs
• Increase the overall Agile maturity and performance of teams practice and encourage Agile mindset and behaviors support Agile teams with various levels of Agile maturity and actively work to improve those teams in Agile practices to improve first time quality and productivity
• Work towards the success of Information Technology transformation demonstrating adaptability and growth mindset

• 5+ years of experience within information technology
• 5+ years of experience leading agile teams, including formal training and coaching
• 5+ years of experience in influencing and building strong relationships with stakeholders and senior leaders across functions
• 5+ years of experience working with software development lifecycles
• 5+ years of experience in a production-related discipline such as Manufacturing, Quality, Production Engineering, Supplier Management, and/or Supplier Quality
• Experience in managing product backlog, writing user stories, and managing releases

• Bachelor's degree or higher
• Experience with Manufacturing or Quality systems and/or processes
• Experience in managing product backlog, writing user stories, and managing releases
• Experience managing budget and financial plan for the teams
• Experience in Agile with Digital Transformation Environment
• Experience with user-centric design practices
• Experience with modernization implementation of DevSecOps and Cloud technologies
• Experience as a manager
• Experience working with external sourcing partners

• E-Verify (English)
• E-Verify (Spanish)

• Right to Work (English)
• Right to Work (Spanish)

Job Type

Full-time

Description

This position is in office with the capability of remote work at times.

Job Summary: The IT Manager oversees the Credit Union's IT infrastructure and support services, with a focus on network operations, hardware management, cybersecurity, and help desk operations. This role ensures the delivery of reliable, secure, and efficient technology solutions that support business operations and enhance service to members and employees. The IT Manager supervises technical staff, guides system improvements, and collaborates across departments to implement effective IT solutions aligned with organizational goals.

Job Qualifications:College Degree (BS or BA in a relevant field) or equivalent work experience. Three to five years of experience managing an IT Department, preferably in a credit union environment.

Essential Functions:

• Lead the IT team in the pursuit of enhancing end-user experience and improving operational efficiency.
• Make routine employment decisions, review performance, and make salary recommendations.
• Assign work, provide training, and guidance, and advise team members as necessary.
• Assist team members in the creation of a training plan.
• Develop and maintain department processes, documentation of systems, configurations, and procedures.
• Ensure the security and integrity of systems through proactive monitoring, incident response, and cybersecurity best practices.
• Manage IT projects including system upgrades and new technology implementations as it pertains to IT infrastructure.
• Oversee IT help-desk operations to ensure timely and efficient service to end users.
• Research technology solutions to meet Credit Union needs.
• Supervise team members that maintain all data communication equipment to ensure an online status for employees and service to our members.
• Ensure thorough testing of new/modified information systems before release to staff and members.
• Coordinate with external vendors and service providers for technology procurement and support.
• Maintain and support business continuity and disaster recovery plans to ensure rapid restoration of critical systems and minimal disruption to operations in the event of an outage or emergency.
• Participate in audits and oversee remediation of issues found.

• Experience working in a regulated environment and responding to inquiries and findings of regulators and auditors.
• Strong knowledge of enterprise systems, network infrastructure, and cybersecurity.
• Demonstrated ability for attention to detail and superior time management skills.
• Demonstrated ability to provide outstanding customer service to internal customers.
• Strong analytical and critical thinking skills.
• Ability to interact tactfully and positively with others.

We are seeking a highly skilled and motivated IT Manager to lead our ServiceNow development team. The ideal candidate will have a strong technical background in the ServiceNow platform and a proven track record of managing projects and mentoring team members.

Responsibilities:

Oversee and manage the operational aspects of ongoing ServiceNow development projects, acting as the primary liaison between project management, the development team, and department leadership.
• Review project status, manage schedules and budgets, and prepare detailed status reports for key stakeholders.
• Assess and resolve project issues, ensuring goals for productivity, quality, and client satisfaction are met.
• Develop and implement mechanisms for monitoring project progress, providing strategic intervention and problem-solving with project managers, line managers, and other stakeholders.
• Lead, mentor, and guide a team of ServiceNow developers, fostering a collaborative and high-performance environment.
• Collaborate with business analysts and stakeholders to translate business requirements into technical solutions within the ServiceNow platform.
• Ensure the team follows best practices for development, including SDLC (Software Development Life Cycle) and Agile methodologies.

Required Skills and Experience:

• 10+ years in leadership role and hands-on experience in ServiceNow development.
• Proven experience in a lead or supervisory role, managing a team of at least five developers.
• Extensive experience with the ServiceNow platform, including ITSM, ITOM, and Service Portal.
• Proficiency in JavaScript, HTML, CSS, and Glide APIs for building custom applications and widgets.
• Experience with ServiceNow integrations, including REST/SOAP web services and other integration methods.
• Strong knowledge of UI Policies, Client Scripts, Business Rules, and Access Control Lists (ACLs).
• Experience with database schema design and development within the ServiceNow platform.
• Solid understanding of ITIL principles.
• Excellent communication, interpersonal, and problem-solving skills.
• US Citizenship Required
• Ability to obtain and maintain a Public Trust clearance

Additional ServiceNow Technical Skills:

• Advanced experience with ServiceNow Flow Designer for building complex workflows and integrations.
• Expertise in ServiceNow Studio for custom application development.
• Proficiency in ServiceNow scripting including Server-side scripting (Business Rules, Script Includes) and Client-side scripting (Client Scripts, UI Actions).
• Knowledge of ServiceNow's platform security features and how to configure them.
• Experience with ServiceNow Performance Analytics and dashboard creation.
• Familiarity with ServiceNow ATF (Automated Test Framework) for testing and validation.
• Experience in migrating data between ServiceNow instances.

Preferred Qualifications"

• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification.
• Experience with HRSD, GRC, or other ServiceNow modules.
• Familiarity with PaaS (Platform as a Service) and SaaS (Software as a Service) models.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

We are seeking a highly skilled and motivated IT Manager to lead our ServiceNow development team. The ideal candidate will have a strong technical background in the ServiceNow platform and a proven track record of managing projects and mentoring team members.

Responsibilities:

Oversee and manage the operational aspects of ongoing ServiceNow development projects, acting as the primary liaison between project management, the development team, and department leadership.
• Review project status, manage schedules and budgets, and prepare detailed status reports for key stakeholders.
• Assess and resolve project issues, ensuring goals for productivity, quality, and client satisfaction are met.
• Develop and implement mechanisms for monitoring project progress, providing strategic intervention and problem-solving with project managers, line managers, and other stakeholders.
• Lead, mentor, and guide a team of ServiceNow developers, fostering a collaborative and high-performance environment.
• Collaborate with business analysts and stakeholders to translate business requirements into technical solutions within the ServiceNow platform.
• Ensure the team follows best practices for development, including SDLC (Software Development Life Cycle) and Agile methodologies.

Required Skills and Experience:

• 10+ years in leadership role and hands-on experience in ServiceNow development.
• Proven experience in a lead or supervisory role, managing a team of at least five developers.
• Extensive experience with the ServiceNow platform, including ITSM, ITOM, and Service Portal.
• Proficiency in JavaScript, HTML, CSS, and Glide APIs for building custom applications and widgets.
• Experience with ServiceNow integrations, including REST/SOAP web services and other integration methods.
• Strong knowledge of UI Policies, Client Scripts, Business Rules, and Access Control Lists (ACLs).
• Experience with database schema design and development within the ServiceNow platform.
• Solid understanding of ITIL principles.
• Excellent communication, interpersonal, and problem-solving skills.
• US Citizenship Required
• Ability to obtain and maintain a Public Trust clearance

Additional ServiceNow Technical Skills:

• Advanced experience with ServiceNow Flow Designer for building complex workflows and integrations.
• Expertise in ServiceNow Studio for custom application development.
• Proficiency in ServiceNow scripting including Server-side scripting (Business Rules, Script Includes) and Client-side scripting (Client Scripts, UI Actions).
• Knowledge of ServiceNow's platform security features and how to configure them.
• Experience with ServiceNow Performance Analytics and dashboard creation.
• Familiarity with ServiceNow ATF (Automated Test Framework) for testing and validation.
• Experience in migrating data between ServiceNow instances.

Preferred Qualifications"

• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification.
• Experience with HRSD, GRC, or other ServiceNow modules.
• Familiarity with PaaS (Platform as a Service) and SaaS (Software as a Service) models.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.