17,515 IT Operations Lead jobs in the United States

Operations Lead
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
**The Opportunity:**
Are you ready to revolutionize financial auditability and transportation logistics? We're seeking a successful, experienced Operations Lead to join our team in implementing a cutting-edge software system that will transform how USTRANSCOM manages finances and supply chains. The ideal candidate will be responsible for overseeing and optimizing IT operations to ensure efficient and effective delivery of services.
If you're passionate about leveraging technology to streamline operations and enhance transparency, this is your chance to make a significant impact. Join us in building the future of financial and logistical management!
**Responsibilities:**
+ Lead and coordinate the execution of production schedules for USTRANSCOM IT systems
+ Develop strategies to optimize computer system resources and improve operational efficiency
+ Oversee the prompt identification and resolution of production-related issues - Establish and maintain critical relationships with stakeholders to ensure seamless delivery of IT services
+ Supervise and mentor staff operations teams, fostering a culture of operational excellence
+ Develop and implement operational policies and procedures aligned with USTRANSCOM requirements
+ Provide regular reporting on operational performance and key metrics to leadership
+ Ensure compliance with DoD and USTRANSCOM security and operational standards
+ Drive continuous improvement initiatives across operations
**Qualifications:**
_Required:_
+ Bachelor's degree in IT, Computer Science, Operations Management, or related field
+ 8-11 years of experience in IT operations management, with at least 3 years in a leadership role
+ Strong knowledge of IT service management principles and ITIL framework
+ Proven experience in production scheduling, resource optimization, and capacity planning
+ Excellent leadership, communication, and problem-solving skills
+ Experience working in DoD or government IT environments
+ Active Secret security clearance
_Desired:_
+ SAFe Agile experience
+ SAFe Agilist Certification 
+ Familiarity with Agile and traditional project management methodologies
+ Relevant certifications (e.g., ITIL Expert, PMP, CISSP) are highly desirable
+ Master's degree in IT, Computer Science, Engineering, or related field of study
+ Active Top Secret security clearance
-
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$90,300-$189,600
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

**The starting pay for this position is $19.00. This position is onsite at our Montezuma, GA location.**
FreshRealm is looking for RTH Team Lead that will receive produce & raw foods, assemble, ship, label, and/or package foods to customers using manual assembly and IT equipment. Follow all safety and health standards.
**Key Responsibilities:**
+ Responsible for training of new hires and/or temporary Associates
+ Owns execution of SOPs and holds Associates accountable; escalates discrepancies to Supervisor when necessary
+ Owns the safety of the team, ensures that all Associates are in a safe working environment 100% of the time
+ By owning the team's quality standards, ensure that we send out a quality product to our customers
+ Assist Supervisor with development of the team and assist with training of critical roles.
+ Motivate and challenge the team to achieve and exceed daily performance goals
+ Engage and show respect to associates on a daily basis. Build team morale to drive productivity and quality standards
**Qualifications**
**Skills and Requirements:**
+ Clear and concise communicator, verbal and written
+ Ability to work calmly and effectively under pressure
+ Ability to work in fast-paced, deadline-oriented environment
+ Flexible availability; we work night and weekend shifts
+ Must be willing and able to work overtime as required
+ 1-2 years of entry-level managerial leadership experience in a food production or warehouse environment
**What We Offer**
+ Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance
+ Bonus potential
+ 401(k) with company match that is immediately vested
+ Life and ADD insurance
+ Opportunities for career growth with a dynamic company that is changing the landscape of fresh meals
+ Paid time off
**Our Values at Work**
We believe that **ACTIONS** speak louder than words and our company values align to those **ACTIONS** .
In Our Daily Work, This Looks Like:
+ **ACCOUNTABILITY:** Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time
+ **CHALLENGE WITH CURIOSITY:** Collaborate with others and explore different perspectives when accomplishing a task or solving a problem Set learning goals for yourself and your team, and have a growth mindset: read books, subscribe to magazines, listen to podcasts, ask for recommendations, etc., on how to grow professionally and personally Don't slap a band-aid on a problem - dig deep and determine the root cause of an issue
+ **TRANSPARENCY & HONESTY:** Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings
+ **INNOVATION:** Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks
+ **OBJECTIVITY:** Utilize data and make data-driven decisions at every opportunity
+ **NIMBLENESS:** Utilize time management to help stay focused and on task with urgency es and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support
+ **SUCCESS THROUGH OUR CUSTOMERS:** Know your audience and the type of work they expect to receive as the end-result of a project, initiative, or task. Seek feedback at different stages to ensure you're on the right track Foster collaboration among cross-functional teams to ensure you're providing the best experience and service to our consumers
**Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.**
**We are an Equal Opportunity Employer**
We are an Equal Opportunity Employer.
**Job Details**
**Job Family** **zzz_Fulfillment Operations**
**Job Function** **Individual Contributor**
**Pay Type** **Hourly**

Operations Lead
**Job Number:** JO-2506-10991
**Location (City, State):** Allentown, PA
**Employee Group:** Regular
**Shift:** Day
**Travel:** 0%
**Site Name:** Allentown Fulfillment Center
**Is Remote Eligible:** No
**Pay:** $45,600.00 - $73,000.00 per year
Share ( |Email this job
Radial, the leader in omnichannel commerce technologies and operations has an exciting opening for an Outbound Fulfillment Lead. Radial's omnichannel solutions use cutting-edge technology and analytics to optimize the e-commerce end to end processes reducing costs for our customer while enhancing the consumer experience.
Our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together.
**Role Summary:**
The Warehouse Lead at Radial carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Leads assist the Supervisor in attaining overall department goals. They lead by example and assist the Supervisor and department by effectively planning and organizing workflow, promoting teamwork, training, problem solving and decision making.
**Responsibilities** :
+ Tasks include planning/organizing work - training associates; assigning and directing work; in partnership with the Supervisor or Manager, addressing issues and resolving problems.
+ Train associates on processes
+ Assist the Supervisor and other internal groups to meet and exceed customer requirements ·
+ Assist the Supervisor and other Staff to ensure compliance with all company rules, policies and guidelines.
+ Assure the safety and security of associates and inventory.
+ Coordinate with other departments on processes and procedures
+ Monitor associate production standards and partner with Supervisor to ensure SOP's are followed
+ Other tasks and deemed necessary to ensure customer compliance, safety, and all company rules, policies and guidelines are met.
**Qualifications:**
+ 1 year of direct experience in a manufacturing, production, or distribution environment
+ Self-motivated with high sense of urgency, resourceful and adaptability
+ Proven project implementations with demonstrated process improvement, KPI & financial results
+ Solid hands-on experience using wide range of lean/six sigma management tools (value stream mapping, fish bone diagram, pareto diagram, 5S, visual management, Kanban, Standard Work)
+ High school degree or equivalent
Travel: This position is not remote. Travel is not required.
Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing We will work to assist disabled job seekers whose disability prevents them from being able to apply online.
Would you like to apply to this job?
Apply for the Operations Lead position
Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Operations Lead
**Location:** Orem, UT, United States, 84057
**Company:** Chart Industries
**_Ensuring Chart's Success._**
"Cooler By Design" - Chart's core business is centered around the design and fabrication of cryogenic equipment; so you can see where we get our tagline from, right? Well, yes and no - see, we think the products we design and build are pretty cool too. Also, we're problem solvers. Customers don't come to Chart with an equipment specification, they come to Chart with a challenge. That's where you come in, because someone has to figure it out - all the way from conceptual design to installation and commissioning of equipment on-site. Chart's mission is to provide full solutions across the Nexus of Clean - clean power, clean water, clean food, and clean industrials. The diverse applications we service echo our commitment to sustainability - from providing full hydrogen solutions across the value chain, offering small and industrial scale carbon capture solutions to customers globally, creating water treatment systems responsible for treating 4.5 billion gallons of water per day in the U.S. and delivering clean water to over a billion people worldwide, providing equipment and solutions for mission critical space launches, decarbonizing the marine industry, and electrifying the mining space. Chart even contributes to the food and beverage industry by making some of your favorite carbonated beverages possible - If nitro coffee or nitro ice cream is your thing - well, that's Chart technology too (and it's also cool)!
We are seeking a dynamic and experienced **Operations Lead** to join our team at our **Orem, UT** location, developing the Cryogenic Carbon Capture process. This role will be pivotal in ensuring the successful on-site operation of our innovative technologies and leading operational teams to achieve optimal performance. The ideal candidate will be a proactive problem-solver, comfortable taking ownership of operational challenges and will drive efficient solutions in a fast-paced environment. This is an exciting opportunity to be at the forefront of cutting-edge technology deployment and will contribute directly to our success.
**_What Will You Do?_**
+ Provide on-site leadership and technical guidance for the commissioning, start-up, and ongoing operation of Chart's process technologies at customer locations.
+ Lead and mentor on-site operations teams, ensuring adherence to safety protocols, operational procedures, and performance targets.
+ Serve as the primary point of contact for operational matters at project sites, fostering strong communication and collaboration with customers and internal teams.
+ Troubleshoot operational issues, identify root causes, and implement effective corrective and preventative actions.
+ Implement and help develop best practices for on-site operations, including standard operating procedures (SOPs), maintenance schedules, and performance monitoring systems.
+ Conduct performance analysis of operations operating systems, identify areas for improvement, and drive initiatives to enhance efficiency and reliability.
+ Collaborate with engineering and project management teams to ensure smooth project execution and successful handover to operations.
+ Participate in the development and review of operational documentation, including start-up manuals and operating procedures.
+ Ensure compliance with all relevant safety and environmental regulations at project sites.
+ **Extensive Travel:** Willingness and ability to travel approximately 50% of the time to various customer sites for on-site operational support and leadership.
**_Your Physical Work Environment Will Require._**
The employee frequently is required to sit for extended periods of time, stand, walk, use hands and fingers, handle or feel, and reach with hands and arms. The employee is occasionally required to sit, climb, balance, kneel, crouch, or crawl. Lifting 50 pounds may be required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Duties include lengthy visual requirements on computer monitors. Frequent travel will involve time spent in transit and at customer sites, which may have varying environmental conditions.
**_Your Experience Should Be._**
+ A technical or engineering degree or equivalent practical experience in a relevant field (e.g., operations management, industrial technology, applied science).
+ Proven experience in leading and managing operational teams in industrial or technical environments.
+ Strong understanding of process operations, preferably within the energy, industrial gas, or related sectors.
+ Demonstrated ability to troubleshoot complex operational issues and implement effective solutions.
+ Excellent problem-solving and analytical skills.
+ Strong communication, interpersonal, and leadership skills, with the ability to effectively interact with diverse teams and customers.
+ Sound organizational skills for managing multiple priorities and meeting deadlines.
+ Experience with the development and implementation of standard operating procedures and best practices.
+ Experience with cryogenic process technologies, natural gas processing, or similar complex industrial systems, preferred.
+ Familiarity with process control systems and instrumentation is a plus.
+ Experience in commissioning and start-up of industrial facilities.
+ Knowledge of safety regulations and best practices in industrial environments.
**_Our Benefits Package._**
+ Medical, dental and vision insurance
+ Employer contributions to an HSA account
+ Health Care and Dependent Care Flexible Spending Accounts (FSA)
+ Company-paid short-term and long-term disability coverage
+ Basic life insurance with the option to purchase supplemental individual, spouse and dependent child coverage
+ Up to two weeks of paid family leave
+ 401k retirement savings plan including a company match
+ Employee stock purchase program
Chart Industries is an equal employment opportunity (EEO) employer and will not discriminate against any employee or applicants because of his or her race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, disability, veteran status, military status, marital status, genetic information or any other reason prohibited by law. Additionally, it is and shall continue to be our policy to provide promotion and advancement opportunities in a non-discriminatory fashion.
Chart complies with applicable local, state, and federal statutes governing "equal employment opportunity" and nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation and training.

Operations Lead
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
**The Opportunity:**
Are you ready to revolutionize financial auditability and transportation logistics? We're seeking a successful, experienced Operations Lead to join our team in implementing a cutting-edge software system that will transform how USTRANSCOM manages finances and supply chains. The ideal candidate will be responsible for overseeing and optimizing IT operations to ensure efficient and effective delivery of services.
If you're passionate about leveraging technology to streamline operations and enhance transparency, this is your chance to make a significant impact. Join us in building the future of financial and logistical management!
**Responsibilities:**
+ Lead and coordinate the execution of production schedules for USTRANSCOM IT systems
+ Develop strategies to optimize computer system resources and improve operational efficiency
+ Oversee the prompt identification and resolution of production-related issues - Establish and maintain critical relationships with stakeholders to ensure seamless delivery of IT services
+ Supervise and mentor staff operations teams, fostering a culture of operational excellence
+ Develop and implement operational policies and procedures aligned with USTRANSCOM requirements
+ Provide regular reporting on operational performance and key metrics to leadership
+ Ensure compliance with DoD and USTRANSCOM security and operational standards
+ Drive continuous improvement initiatives across operations
**Qualifications:**
_Required:_
+ Bachelor's degree in IT, Computer Science, Operations Management, or related field
+ 8-11 years of experience in IT operations management, with at least 3 years in a leadership role
+ Strong knowledge of IT service management principles and ITIL framework
+ Proven experience in production scheduling, resource optimization, and capacity planning
+ Excellent leadership, communication, and problem-solving skills
+ Experience working in DoD or government IT environments
+ Active Secret security clearance
_Desired:_
+ SAFe Agile experience
+ SAFe Agilist Certification 
+ Familiarity with Agile and traditional project management methodologies
+ Relevant certifications (e.g., ITIL Expert, PMP, CISSP) are highly desirable
+ Master's degree in IT, Computer Science, Engineering, or related field of study
+ Active Top Secret security clearance
-
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$90,300-$189,600
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

Operations Lead
Charlotte, North Carolina;New York, New York
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for overseeing a unit or section of a segment for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring compliance with policies, and identifying opportunities to improve process performance and operating efficiency. Job expectations include knowledge of operations support management and expertise in functional area(s) gained through increasingly more responsible management positions in operations.
This role will be responsible for monitoring the completeness and accuracy associated with the firms Deposit Insurance determination and associated compliance to FDIC 370. Bank of America, NA holds over $2 trillion of deposits spanning across 60 million customers holding 95 million accounts. This person will serve as an escalation point to resolve broad and complex operational issues, develops and implements procedures to enhance unit productivity and efficiency, and manage business change. Requires broad business knowledge, thorough knowledge of operations support management and expertise in functional product area(s) gained through increasingly more responsible management positions in operations. This person will be responsible in building relationships with multiple lines of business (Consumer, GWIM, Private Bank) along with multiple technology teams all with an effort to keep the firm compliant to FDIC Regulatory requirements. Employees at this level are often required to interact with senior management within Operations and across the firm as part of the annual certification activities, in addition the associate will be responsible for leading US and India based resources to complete all activities. Decisions made will have significant impact to the firms Regulatory, Financial, Reputational and Operational risk to the Bank. On a tri-annual basis this associate will be responsible for leading regulatory exam preparatory activities while also leading the FDIC examiner through our compliance activities associated with FDIC 370.
This role will be responsible for the analysis and resolution of highly complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. They may manage projects and/or the introduction of new initiatives, systems, products/services and processes and coordinate necessary expertise across multiple operations functions and/or products.
- Ensure delivery of complete, accurate and timely regulatory reports to regulatory agencies.
- Executes control practices, including compliance with all regulatory/policy requirements and data quality standards
- Document key risks, performance indicators, desktop procedures including controls and metrics related to reporting. Execute QA/QC and report production tasks for regulatory reports.
- Respond to regulatory agencies and internal control partners on inquiries and reporting breaches
- Participate and represent the reporting function to control partners (e.g., Audit and Compliance)
- Identify, track, and remediate errors/breaches, data issues and control enhancements that impact the respective reports
- Partner with upstream process owners and data providers to improve data quality of regulatory reports
- Partner with NFRR Regulatory Interpretation and Technology teams to review and maintain data dictionaries for completeness of business requirements and ensure completeness of all operational and reporting requirements.
- Assist with NFRR report centralization which includes performing current state assessments, understanding the effectiveness of controls, determining process risks, and executing plans to incorporate the reporting process into the NTCO organization; Ensure smooth transition and cut over of NFRR reports in target state including appropriate hand over and staff transfer.
- Partner with technology team and business analysts in providing requirements and user acceptance testing (UAT).
**Responsibilities:**
+ Develops and implements procedures to enhance productivity and efficiency and manage business change
+ Serves as an escalation point to resolve broad and complex operational issues
+ Responsible for expense management, reporting and forecasting for operations areas managed as well as compensation decisioning, talent planning, and performance management at a senior level
**Managerial Responsibilities:**
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
+ Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
+ Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
+ Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
+ Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
+ People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
+ Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
+ Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
+ Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
**Required Skills:**
- Experience working in the consumer space with detailed knowledge of entity structure (Sole Prop, Estates, Trusts)
- Experience in any of the following areas: Operations/Finance/Risk/Compliance
- Strong technical and data analytical skills (i.e., Excel, and other similar applications) with experience in analyzing, managing and reporting from large sets of structured data (e.g., books and records data).
- Communicates effectively in both oral and written formats and tailors message appropriately to audience
- Demonstrated intellectual curiosity and operational excellence experience
- Able to think critically to quickly analyze and resolve issues
- Influences and delivers results through collaborative relationship with key partners and stakeholders
- Works independently to prioritize work and deliver against regulatory deadlines and a dynamic environment
**Desired Skills:**
- Audit experience
- Experience interacting with regulatory agencies and /or reg exams.
- Regulatory reporting experience and/or experience in a global markets regulatory reporting environment or exposure to position/transaction processes/life cycle
- Regulatory reporting experience and/or experience in global banking regulatory reporting environment or exposure to deposit/ liability balance reports, payment transactions and anti-money laundering
- Experience in technology implementation projects including involvement in building new systems to meet complex reporting requirements
- Professional Qualifications (Accountancy Qualifications)
**Skills:**
+ Business Operations Management
+ Drives Engagement
+ Process Management
+ Process Performance Measurement
+ Result Orientation
+ Customer and Client Focus
+ Planning
+ Reporting
+ Risk Management
+ Talent Development
+ Adaptability
+ Data Management
+ Interpret Relevant Laws, Rules, and Regulations
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Operations Lead
Charlotte, North Carolina;New York, New York
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for overseeing a unit or section of a segment for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring compliance with policies, and identifying opportunities to improve process performance and operating efficiency. Job expectations include knowledge of operations support management and expertise in functional area(s) gained through increasingly more responsible management positions in operations.
This role will be responsible for monitoring the completeness and accuracy associated with the firms Deposit Insurance determination and associated compliance to FDIC 370. Bank of America, NA holds over $2 trillion of deposits spanning across 60 million customers holding 95 million accounts. This person will serve as an escalation point to resolve broad and complex operational issues, develops and implements procedures to enhance unit productivity and efficiency, and manage business change. Requires broad business knowledge, thorough knowledge of operations support management and expertise in functional product area(s) gained through increasingly more responsible management positions in operations. This person will be responsible in building relationships with multiple lines of business (Consumer, GWIM, Private Bank) along with multiple technology teams all with an effort to keep the firm compliant to FDIC Regulatory requirements. Employees at this level are often required to interact with senior management within Operations and across the firm as part of the annual certification activities, in addition the associate will be responsible for leading US and India based resources to complete all activities. Decisions made will have significant impact to the firms Regulatory, Financial, Reputational and Operational risk to the Bank. On a tri-annual basis this associate will be responsible for leading regulatory exam preparatory activities while also leading the FDIC examiner through our compliance activities associated with FDIC 370.
This role will be responsible for the analysis and resolution of highly complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. They may manage projects and/or the introduction of new initiatives, systems, products/services and processes and coordinate necessary expertise across multiple operations functions and/or products.
- Ensure delivery of complete, accurate and timely regulatory reports to regulatory agencies.
- Executes control practices, including compliance with all regulatory/policy requirements and data quality standards
- Document key risks, performance indicators, desktop procedures including controls and metrics related to reporting. Execute QA/QC and report production tasks for regulatory reports.
- Respond to regulatory agencies and internal control partners on inquiries and reporting breaches
- Participate and represent the reporting function to control partners (e.g., Audit and Compliance)
- Identify, track, and remediate errors/breaches, data issues and control enhancements that impact the respective reports
- Partner with upstream process owners and data providers to improve data quality of regulatory reports
- Partner with NFRR Regulatory Interpretation and Technology teams to review and maintain data dictionaries for completeness of business requirements and ensure completeness of all operational and reporting requirements.
- Assist with NFRR report centralization which includes performing current state assessments, understanding the effectiveness of controls, determining process risks, and executing plans to incorporate the reporting process into the NTCO organization; Ensure smooth transition and cut over of NFRR reports in target state including appropriate hand over and staff transfer.
- Partner with technology team and business analysts in providing requirements and user acceptance testing (UAT).
**Responsibilities:**
+ Develops and implements procedures to enhance productivity and efficiency and manage business change
+ Serves as an escalation point to resolve broad and complex operational issues
+ Responsible for expense management, reporting and forecasting for operations areas managed as well as compensation decisioning, talent planning, and performance management at a senior level
**Managerial Responsibilities:**
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
+ Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
+ Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
+ Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
+ Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
+ People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
+ Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
+ Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
+ Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
**Required Skills:**
- Experience working in the consumer space with detailed knowledge of entity structure (Sole Prop, Estates, Trusts)
- Experience in any of the following areas: Operations/Finance/Risk/Compliance
- Strong technical and data analytical skills (i.e., Excel, and other similar applications) with experience in analyzing, managing and reporting from large sets of structured data (e.g., books and records data).
- Communicates effectively in both oral and written formats and tailors message appropriately to audience
- Demonstrated intellectual curiosity and operational excellence experience
- Able to think critically to quickly analyze and resolve issues
- Influences and delivers results through collaborative relationship with key partners and stakeholders
- Works independently to prioritize work and deliver against regulatory deadlines and a dynamic environment
**Desired Skills:**
- Audit experience
- Experience interacting with regulatory agencies and /or reg exams.
- Regulatory reporting experience and/or experience in a global markets regulatory reporting environment or exposure to position/transaction processes/life cycle
- Regulatory reporting experience and/or experience in global banking regulatory reporting environment or exposure to deposit/ liability balance reports, payment transactions and anti-money laundering
- Experience in technology implementation projects including involvement in building new systems to meet complex reporting requirements
- Professional Qualifications (Accountancy Qualifications)
**Skills:**
+ Business Operations Management
+ Drives Engagement
+ Process Management
+ Process Performance Measurement
+ Result Orientation
+ Customer and Client Focus
+ Planning
+ Reporting
+ Risk Management
+ Talent Development
+ Adaptability
+ Data Management
+ Interpret Relevant Laws, Rules, and Regulations
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission.
Flexdrive, a subsidiary of Lyft that offers vehicle access to Lyft drivers through a flexible car rental subscription program, is seeking a passionate, organized, and bold Operations Lead to join our team in Cincinnati. In this role, you will report to the Regional Operations Manager and be responsible for leading a team and overseeing a fleet of vehicles. Your duties will include leading and developing a team of Operations Associates, driving operational excellence, fostering a value-based culture of continuous improvement through deep data analysis and problem-solving to identify performance gaps and delivering on company's key performance metrics. . At one of our Flexdrive facilities, you and your team will support the community through Lyft's Express Drive program, a key driver of our growth. Lyft drivers are the backbone of our customer-obsessed organization, and your role will be to ensure that every interaction with them has a purpose to _serve and connect_ .
**Responsibilities:**
+ Accountable for your market's business health and strives to deliver on Flexdrive OKRs by frequently analyzing market level data for performance gaps, managing fleet operational costs and process improvement opportunities
+ Lead the team responsible for assisting Lyft drivers through the end-to-end rental process of the Express Drive Program; ensuring all team members are up-to-date on all trainings and processes
+ Foster team member growth and development by conducting regular 1:1 meetings and professional development discussions, while coaching through timely and constructive feedback
+ Drive high utilization metrics by managing the vehicle supply lifecycle across your market, from in-fleeting to maintenance to decommissioning and disposition, and continually reduce out-of-service vehicle time by swiftly resolving escalated vehicle issues when they arise
+ Responsible for talent retention and serve as the hiring manager for your local site and accountable for the onboarding process for new team members
+ Build and maintain strong relationships with various vendors and partners, including service providers, collision shops, and internal/external teams, to optimize vehicle quality and turnaround time
+ Serve as the primary point of contact for your site's continued maintenance, security and safety, partnering closely with cross-functional partners as needed to ensure our sites are safe, compliant, and provide a great workplace experience
**Experience:**
+ Passionate about delivering great customer experiences with a strong track record to back that up
+ 4 years experience managing Retail, customer service, or vehicle rental team
+ 3+ years managing hard assets in a fleet management business (car rental, FMC, etc) preferred
+ Experience managing vendors and partners
+ Ability to coach and develop team members within your org
+ Excellent verbal and written communication skills
+ Strong attention to detail
+ Ability to multi-task and switch into different modes during the workday/week
+ Lover of dashboards, data, and metrics
+ A valid unrestricted driver's license and satisfactory driving record and be insurable under Lyft's policy required
**Benefits:**
+ Great medical, dental, and vision insurance options with additional programs available when enrolled
+ Mental health benefits
+ Family building benefits
+ Child care and pet benefits
+ 401(k) plan to help save for your future
+ In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
+ 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
+ Subsidized commuter benefits
+ Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
**Note** **: For this role, candidates must reside in states registered for Flexdrive Services LLC.**
This role is on-site at a Lyft Flexdrive hub or office location full time. #Onsite
The expected range of pay for this position in the Cincinnati is $50,180 - $62,730. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.

Job Description

Job Description

CD Staffing is excited to partner with Off The Charts (OTC) to find exceptional candidates ready to elevate their careers. Off The Charts is growing, and we're looking for experienced We are seeking candidates with prior retail cannabis experience as Budtender to move to the next level in their career.

Candidates must be knowledgeable connoisseurs with the expertise to educate and assist guests with their needs, preferences, and budgets, while having a "CAN DO" attitude to join our fast-paced team.

Responsibilities:

• Oversee and execute the ordering processes for various brands, ensuring timely and accurate procurement of products.
• Manage and initiate payments for orders and other operational expenses.
• Accurately register and manage cashouts, ensuring compliance with company policies and procedures.
• Perform duties specific to the sales floor, including inventory management, customer service, and maintaining a clean and organized environment.
• Act as a subject matter expert for operational processes, providing guidance and support to team members.
• Notify management on sales associates' performance to ensure management can properly oversee staff.
• Engage with customers providing assistance and ensuring a positive shopping experience. Eligible for tips.
• Collaborate with the managements team to support overall store operations and achieve business goals.
• Ensure the employees provide superior service to guests, including but not limited to properly greeting guests with a smile at arrival and departure, assisting guests promptly, and maintaining a clean store.
• Implementing operational and company-wide policies and procedures, e.g. properly handling cash, managing safety concerns, etc.
• Staying informed about new products and changes in the cannabis industry. Be seen as the store expert on products.
• Ensure employees process guests' payments accurately, proper handling of money and the use of the dispensary's Point of Sale (POS) system.
• Ensure opening, closing is properly managed.
• Verifying guests are of legal age.
• Communicate with management if any issues were to arise.

Requirement:

• MUST have a minimum of 2 years of Dispensary experience.
• Proven experience in retail operations or similar role.
• High school diploma or equivalent; additional education or certifications in business, operations management, or related field is a plus.
• Strong organizational and multitasking skills.
• Proficiency in using point-of-sale (POS) systems and other retail software.

Skills & Knowledge:

• Knowledge of cannabis law
• Knowledge of cannabis strains and its medicinal benefits
• Excellent communication skills
• Excellent analytical and problem-solving skills
• Exceptional customer service skills

Job Type: Full-time, 8-hour shift

Pay: $18.00 - $23.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Vision insurance
• Dental insurance
• Retirement plan
• Discount on products

Disclaimer:

Off the Charts is an equal employment opportunity employer. Off the Charts prohibits discrimination and harassment of any type towards our employees or applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.