63 IT Professionals jobs in Bridgeton

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Location: Austin, TX office - with the expectation of at least 2 days per week of in-office attendance. Relocation (if applicable) expected within ~6 months of start date.

Role Summary

We are looking for an Engineering Manager to join the Argo Engineering team. The Argo team empowers Cloudflare's Connectivity Cloud by giving our products fast, reliable, and easy connectivity from our massive global network. They develop and operate the network software infrastructure that makes up the Argo Smart Routing, Argo for Packets, and Orpheus products.

As an Engineering Manager you will lead this distributed team of passionate and talented Software Engineers. You will play a key role in developing the team and shaping its culture and technical vision. You will work closely with Product Managers and other Engineering leaders to communicate the vision, prioritize the team's roadmap, and achieve cross-functional objectives.

Because you and your team will be solving problems of massive scale and significance, you are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment. You value curiosity and empathy and lead with these values.

Role Responsibilities

• Hire, mentor, and coach a distributed team of Software Engineers.


• Work closely with Product and Engineering stakeholders to prioritize, plan, and execute work.


• Make use of tools and processes to convey project status and resolve blockages.


• Understand technical implications of work in order to influence scope, work across teams, and help unblock projects.


• Take responsibility for production services by organizing on-call rotations, handling customer escalations, and overseeing incident response and follow-up.

Role Requirements

• 2+ years experience as an Engineering Manager for a team of Software Engineers (preferably with at least 5 direct report).


• Demonstrate a track record of managing a team including hiring, onboarding, and professional development. You inspire your team to reach higher. You're as good as explaining why as you are how.


• Excel at planning and overseeing execution to meet commitments and deliver with predictability.


• Understanding of Layer 3 & Layer 4 networking.


• Experience programming in systems languages (such as Rust, Go, C++, etc).


• Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages.


• Clarity in written and verbal communication.

Bonus Points

• Experience managing teams and products responsible for critical infrastructure.


• Experience with monitoring, alerting, and debugging large-scale distributed systems.


• Familiarity with Rust (a plus, but not required)

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Location: Austin, TX office - with the expectation of at least 2 days per week of in-office attendance. Relocation (if applicable) expected within ~6 months of start date.

Role Summary

We are looking for an Engineering Manager to join the Argo Engineering team. The Argo team empowers Cloudflare's Connectivity Cloud by giving our products fast, reliable, and easy connectivity from our massive global network. They develop and operate the network software infrastructure that makes up the Argo Smart Routing, Argo for Packets, and Orpheus products.

As an Engineering Manager you will lead this distributed team of passionate and talented Software Engineers. You will play a key role in developing the team and shaping its culture and technical vision. You will work closely with Product Managers and other Engineering leaders to communicate the vision, prioritize the team's roadmap, and achieve cross-functional objectives.

Because you and your team will be solving problems of massive scale and significance, you are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment. You value curiosity and empathy and lead with these values.

Role Responsibilities

• Hire, mentor, and coach a distributed team of Software Engineers.


• Work closely with Product and Engineering stakeholders to prioritize, plan, and execute work.


• Make use of tools and processes to convey project status and resolve blockages.


• Understand technical implications of work in order to influence scope, work across teams, and help unblock projects.


• Take responsibility for production services by organizing on-call rotations, handling customer escalations, and overseeing incident response and follow-up.

Role Requirements

• 3+ years experience as an Engineering Manager for a team of Software Engineers.


• Demonstrate a track record of managing a team including hiring, onboarding, and professional development. You inspire your team to reach higher. You're as good as explaining why as you are how.


• Excel at planning and overseeing execution to meet commitments and deliver with predictability.


• Technical background in Layer 3 and Layer 4 networking.


• Experience programming in systems languages such as Rust and Go.


• Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages.


• Clarity in written and verbal communication.

Bonus Points

• Proven systems programming skills in Rust.


• Experience managing teams and products responsible for critical infrastructure.


• Experience with monitoring, alerting, and debugging large-scale distributed systems.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

The Technical Support Specialist is part of a dynamic team of technology professions providing tier 2 support to end-users on hardware and software issues. This role performs routine support tasks and may provide support to staff and contractors by following documented procedures. The job require a strong understanding of desktop operating systems and software applications. The Technical Support Specialist is a self-starter, excellent communicator, and a natural problem solver who can work both independently and collaboratively as part of a team.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Providing technical support to end-users, via phone, email, or in-person, including troubleshooting, problem resolution, and training
• Diagnosing and resolving hardware and software issues, including operating system error, printer issues, IPads, and application crashes.
• Installing and configuring desktop operating systems, software applications, and hardware peripherals, including printers, scanners, and other devices
• Documenting technical procedures
• Maintaining inventory of desktop hardware and software
• Ensuring compliance with IT policies and procedures, including security protocols, and software licensing
• After Hours Call Support

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods
• Knowledge of desktop operating system
• Knowledge of desktop hardware, including laptops, desktop, and peripherals
• Knowledge of software applications, including Microsoft Office, Adobe Acrobat
• Knowledge of IT security principles and practices
• Troubleshooting skills to diagnose and resolve hardware and software issues
• Time-Management skills to prioritize and manage multiple tasks simultaneously
• Attention to detail to maintain accurate documentation and inventory records
• Interpersonal skills to work effectively with colleagues and end-users
• Ability to learn and adapt quickly to new technologies and software applications
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to analyze complex technical problems and develop effective solutions
• Ability to provide technical training and support to end-users

QUALIFICATIONS

Education Level

Bachelor's degree in Computer Science, Information Technology or other related field required.

Years of Experience

Minimum of 1-3 years of relevant experience.

Certification/Licensure

Preferred A+, Microsoft Office Cert, Microsoft Windows

PHYSICAL REQUIREMENTS

Standing - 10%

Sitting - 90%

Squatting - Occasional

Kneeling - Occasional

Bending - Occasional

Driving - Occasional

Lifting - Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin's US domestic product lines. Provides pre and post-sales technical support including equipment troubleshooting and applications assistance via telephone and email.

Position Responsibilities may include:

• Provide prompt and courteous responses to calls coming into the Technical Support Center hotline
• Provide pre and post-sales technical support via telephone and email
• Assist Reps, Distributors, and Contractors in troubleshooting and in the application of Daikin equipment, connection ratio, capacity de-rates, and equipment selection
• May conduct virtual modeling for troubleshooting and provide resolution
• Log all calls and incidents into the CRM module to track information by customer, model number, and project
• Upon request, provide information such as submittal drawings, wiring diagrams, capacity tables, clearances, piping recommendations based on piping rules, or other information as published in Daikin's equipment literature.
• Assist the Manager in the distribution of requests for field visits and training to the appropriate Daikin Service Representative
• Follow up on customer inquiries to ensure job completion and job satisfaction

• Provide selection software support

• Help explain control-related questions
• Perform additional projects/duties to support ongoing business needs.

• Applies practical knowledge of job area typically obtained through advanced education and work experience
• Encouraged to seek continuous improvements

• Performs a range of mainly straightforward assignments

• Works independently with general supervision
• Problems faced are difficult but not typically complex

• Excellent communication and interpersonal skills to interact effectively with diverse client group
• Ability to troubleshoot in-depth service issues via phone

• Ability to read, analyze, and interpret technical business periodicals, professional journals, and technical procedures

• Ability to write reports, business correspondence, and procedure manuals

• Ability to read and edit technical drawings/prints
• Ability to effectively present information and respond to questions from management, clients, and customers
• Ability to work in a technically dominated environment: engineering, contracting, and construction. Trades and ability to absorb and commit technical information to knowledge quickly
• Ability to anticipate and solve practical problems and resolve issues

• Self-starter with the ability to work both independently and within a team

• Ability to effectively communicate ideas and properly describe problems and solutions

• Ability to effectively handle multiple tasks, time management, and prioritization skills

• Well-developed planning, organization, analytical, and decision-making skills

• Proficient computer skills, such as Excel and PowerPoint, Word (MS Office)
• Ability to produce clear, timely, and concise documentation and have well-developed problem-solving skills

• Ability to apply good judgment, strong work ethic, and integrity on the job.

• 3-5 years of experience in the HVAC field or a technical support role

• High School Diploma or GED Equivalent

• Vocational Certification / Degree preferred

• Must be able to perform essential responsibilities with or without reasonable accommodations
• Required regularly to sit, talk, and listen

• Required to stand, walk, use hands to pick up, handle or feel and reach with arms
• Ability to read and analyze written information on a computer terminal. Close vision and the ability to adjust focus are necessary
• Must be able to travel on business occasionally or work beyond normal work hours as necessary
• Must be able to lift boxes and/or equipment of up to 30 pounds

• Working Conditions -noise level in the work environment is usually quiet to moderate

• MANAGER, TECHNICAL SUPPORT CENTER

• Provide first-level technical support to end-users via phone, email, and chat, addressing hardware, software, and network-related issues.
• Diagnose and resolve technical problems, escalating complex issues to senior support teams or specialized departments when necessary.
• Install, configure, and maintain computer hardware, software, operating systems, and peripheral devices.
• Assist users with account management, password resets, and access permissions.
• Guide users through step-by-step solutions for common technical problems.
• Document all support interactions, solutions, and incidents accurately in the ticketing system.
• Create and maintain technical documentation, knowledge base articles, and user guides.
• Monitor system performance and identify potential issues before they impact users.
• Assist with IT asset management, including hardware and software inventory.
• Provide support for mobile devices and various business applications.

• Associate's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 1-3 years of experience in a technical support or helpdesk role.
• Proficiency with Windows and macOS operating systems.
• Familiarity with common business software applications (e.g., Microsoft Office Suite, Google Workspace).
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
• Experience with ticketing systems (e.g., ServiceNow, Jira Service Desk) is a plus.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users.
• Customer-focused attitude with a passion for helping others.