82 IT Professionals jobs in Houston

Are you passionate about human space exploration, understanding the universe's origins, and working with a passionate and diverse team to make a difference? If you are, we need you!     

We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable space exploration while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA’s pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United States. 

We have an exciting opportunity for a DOD SkillBridge - Software Lab & System Administration to join our team with the Engineering Division.

At our company, we help transitioning service members, from all branches of the U.S. Military, prepare for new opportunities and connections in their careers. Do you want to work onsite at NASA in Houston with a dynamic team to build out the next generation spacecraft integration and test facility? If so, this opportunity may be for you. Our company has teamed up with the Department of Defense (DoD) SkillBridge Program to provide career opportunities in:

** We are actively searching for qualified candidates for this potential opening; however, we do not have assurance at this time when the position will be finalized and opened. Because we have strong reason to believe the position will be approved soon, we are proceeding with identifying qualified candidates and conducting interviews. **

** This is a temporary role not to exceed 27 weeks. **

• Orion Flight Software Engineering – Tools Management & Systems Oversight
• Get experience with Spacecraft Flight Software and associated Operating Systems, Tools and databases
• Oversee the Operation and maintenance of lab environments hardware and software in various labs across JSC
• Maintain lab environments hardware and software and DevOps pipelines in various labs across JSC as needed
• Develop and maintain Bash and Python scripts used for flight software testing.
• Collaborate with varying Flight and non-Flight Software Teams
• Grow software engineering and infrastructure maintenance skills
• Perform rapid troubleshooting in resolving lab and computer system issues
• Create and maintain documentation of lab resources and lab management practices
• Coordinate with internal and external organizations and vendors to preform troubleshooting efforts
• Grow communication skills with engineers and various levels of management
• Effectively communicate with internal and external customers and be customer-focused
• Identify and cross-pollinate best practices and lessons learned across labs
• Conduct a weekly tag-up with management to report status
• Update and present documentation to management
• Provide surge support as needed
• Perform other duties as assigned

NOTE: SkillBridge interns will not be eligible for any compensation during their internship, as they will continue to receive all military pay and benefits. Upon successfulcompletion of this internship, you will be well prepared and encouraged to apply for open positions listed on our careers page.

Job DescriptionJob Description

Lone Star Legal Aid (LSLA) seeks one Technical Support Analyst - Information Technology Department (job# HOU 006-2024) for its Houston Branch Office.

LSLA is a 501 (c) (3) non-profit law firm and its mission is to protect and advance the civil rights of low-income Texans by providing advocacy, legal representation, and community education that ensure equal access to justice.

Summary of Responsibilities:

This person will provide technological support assistance to employees and other duties as assigned by the IT department. Some overnight travel may be occasionally required. Duties include: diagnose and resolve basic hardware and software issues; provide helpdesk support via ticket system; assist in setting up and troubleshooting basic LAN and Wi-Fi networks; apply patches and updates as needed; document technical issues and solutions, and liaise with higher-level technicians for advanced troubleshooting; perform routine system checks, manage IT inventory, and monitor software and hardware updates; work collaboratively with IT staff and coordinate with external vendors for repairs and warranties; ensure adherence to company IT policies and procedures.

Requirements

Minimum Education and Experience:

•Associate degree in Computer Science, Information Systems, or related field.

•2+ years of experience in IT support, preferably in a professional services environment.

Minimum Skills and Abilities:

•Strong understanding of Windows operating systems, Microsoft Office Suite, and networking.

•Familiarity with legal-specific software is a plus.

•Excellent troubleshooting skills.

•Strong communication and interpersonal skills.

•Ability to work independently and as part of a team.

•Able to lift 60 lbs.

•Manage multiple projects simultaneously.

•Some travel required within Texas to other branch offices.

•Must be able to work in a fast-paced environment.

•Ability to maintain confidential information according to LSLA policies.

Location: Houston Branch Office

Benefits

Medical Benefits

Paid Leave

Lone Star Legal Aid is an Equal Employment Opportunity Employer and does not discriminate on the basis of , , , , , or , age, or veteran status.

Lone Star Legal Aid (LSLA) seeks one Technical Support Analyst - Information Technology Department (job# HOU 006-2024) for its Houston Branch Office.

LSLA is a 501 (c) (3) non-profit law firm and its mission is to protect and advance the civil rights of low-income Texans by providing advocacy, legal representation, and community education that ensure equal access to justice.

Summary of Responsibilities:

This person will provide technological support assistance to employees and other duties as assigned by the IT department. Some overnight travel may be occasionally required. Duties include: diagnose and resolve basic hardware and software issues; provide helpdesk support via ticket system; assist in setting up and troubleshooting basic LAN and Wi-Fi networks; apply patches and updates as needed; document technical issues and solutions, and liaise with higher-level technicians for advanced troubleshooting; perform routine system checks, manage IT inventory, and monitor software and hardware updates; work collaboratively with IT staff and coordinate with external vendors for repairs and warranties; ensure adherence to company IT policies and procedures.

Requirements

Minimum Education and Experience:

• Associate degree in Computer Science, Information Systems, or related field.

• + years of experience in IT support, preferably in a professional services environment.

Minimum Skills and Abilities:

• S rong understanding of Windows operating systems, Microsoft Office Suite, and networking.

• F miliarity with legal-specific software is a plus.

• E cellent troubleshooting skills.

• S rong communication and interpersonal skills.

• A ility to work independently and as part of a team.

• A le to lift 60 lbs.

• M nage multiple projects simultaneously.

• S me travel required within Texas to other branch offices.

• M st be able to work in a fast-paced environment.

• A ility to maintain confidential information according to LSLA policies.

Location: Houston Branch Office

Benefits

Medical Benefits

Paid Leave

Lone Star Legal Aid is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or veteran status.

• Monitor the status of installed units regularly, ensuring optimal performance.

• Review and address any system alerts promptly to maintain operational stability.
• Respond to customer inquiries across multiple channels, providing clear and timely assistance.
• Utilize provided resources and knowledge to troubleshoot and resolve issues efficiently.
• Diagnose complex issues through systematic fault-finding techniques.
• Collaborate closely with developers and third-level support teams to identify and implement solutions.
• Document new solutions and updates comprehensively in the knowledge base.
• Maintain proactive communication with customers, keeping them informed of progress and updates regarding their issues.

• We own every challenge: we enjoy complexity and thrive under uncertainty.
• We strive for better: we seize any opportunity for growth and challenge the status quo. We are constantly learning and improving.
• We imagine new frontiers: we think beyond 'doable' and 'reasonable.' We design a sustainable and healthy future together.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Proven experience in resolving technical issues across hardware, software, and network environments, with a strong focus on customer satisfaction.
• Strong analytical and troubleshooting skills, with a proactive problem-solving approach.
• Comfortable working independently with significant autonomy.
• Able to take full ownership of customer issues and inquiries, seeing each case through to resolution and ensuring clear, effective communication.
• Familiarity with Agile methodologies and Confluence.

• A genuine passion for technology, with an interest in AI and/or MRI technology being a plus.
• Strong understanding of IT infrastructure, hardware, software, and network systems.
• Familiarity with help desk software, remote support tools, and ticketing systems (e.g., Zendesk, Jira, or ServiceNow).
• Knowledge of troubleshooting techniques and best practices for resolving technical issues.
• Strong ability to communicate effectively across various levels, especially when explaining technical solutions to non-technical customers.
• And just as important: a personable and approachable demeanor, bringing a positive attitude to every interaction.

• International Environment: Join a team with 30+ nationalities across 5 continents, all driven by a shared purpose: shedding light on the world's toughest challenges.
• Well-being Benefits:
  
  • Medical Insurance: We cover 75% of your premium for quality healthcare, plus 50% coverage for your dependents.
  • Dental and Vision Insurance: We cover 50% of your premium, including coverage for your dependents.
  • 401(k) Plan: A retirement savings plan to help you secure your financial future.
  • Wellness Program: Enjoy access to premium fitness providers through our partnership with ADP.
• Work-Life Integration:
  
  • Flexible Hours & Occasional Remote Work: Benefit from flexible working hours, with the majority of your time spent collaborating in our office and the option for home office.
  • Generous PTO Package: 25 days of paid time off, plus (8) federal holidays.
  • Family/Parental Leave: 12 weeks of paid leave for bonding with a newborn, adoption, or caring for a family member.
  • Bereavement Leave: Compassionate leave for coping with the loss of a loved one.
  • Make a Difference: Join a dynamic, fast-growing team at the forefront breakthrough technology. In our scale-up environment, you'll have the autonomy to lead projects and make a real impact. We foster a culture of learning and growth , providing a platform for you to explore, innovate, and shape your vision for the future. At Orbem, we're committed to helping you discover your strengths, while valuing what we can learn from you as well.

Reports directly to the PTS Services Line Manager and is responsible for the successful management of automation operations and supervision of automation employees.
Essential duties include the following:

• Champions the company's H.S.E.&T program in all aspects of work performed to provide quality service in a safe and efficient manner.
• Oversees daily activities of automation technical support personnel.
• Ensures compliance with all company policies and procedures.
• Ensures employees perform jobs safely and efficiently.
• Provides guidance and direction to subordinates.
• Sets and monitors performance standards.
• Serves as primary technical resource for all automation projects.
• Provides technical analysis of NDT equipment and systems.
• Manages and/or assists on research and development projects.
• Defines work scopes, budgets, and timeline, develops and reviews technical plans, directs resources of project implementation, and works closely with operations during commissioning and start-up of new NDT equipment.
• Adheres to budgets and deadlines.
• Verifies PLC coding is consistent with PTS standards, is safe and reliable.
• Ensure technicians are properly trained.
• Ensures automation and NDT technical issues are resolved in a timely manner.
• Ensures creation and preservation of technical documents.
• Defines Automation team work instructions, specifications, best practices, and standards.
• Communicates process improvement ideas to management.
• Performs any and all job duties as assigned by supervisory personnel including general labor, as necessary.
• This position is required to perform safety sensitive functions as defined in the CES Drug and Alcohol Plan.

18 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Our customers are facing new and complex challenges keeping their data protected and secure while leaning more heavily on hybrid and cloud solutions to do so. Our newest CSS organization - Security, Compliance, Identity and Management (SCIM) - was created to further enable our commitment to our company’s collective Security and Cybersecurity strategy and our ability to handle these critical customer needs from start to finish In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Product/Process Improvement Identifies and provides feedback to address process gaps in an effort to streamline processes and shares best practices broadly. Identifies potential defects and escalates to more senior engineers to resolve. Applies broad knowledge of automated tools being used across other technologies and products. Provides feedback for tool improvement. Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Participates in case triage meetings and/or case discussions to share knowledge with other engineers and contribute to more rapid customer solutions. Utilizes learnings from triage meetings to identify and communicate readiness needs to manager or readiness team. Readiness Assists in the implementation of end-to-end readiness programs (e.g., mentoring, knowledge sharing or technical document creation, brown bag sessions, blogs, quality assurance checks). Develops readiness content. Mentors new Technical Support Engineers. Develops intermediate level competence on support topics. Response and Resolution Resolves customer issues through problem solving, collaboration, and research. May take escalated issues as needed. Documents technical work and research. Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. Performs in-depth product troubleshooting and remediation when needed. Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues. Other Embody our Culture and Values Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. Other requirements: Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Additional Or Preferred Qualifications Microsoft Technology Certifications 3+ years of experience working with Microsoft Defender for Office or Office 365. 3+ years of experience providing technical Customer Support in an Enterprise level environment. 3+ years of experience troubleshooting. Knowledge of Messaging/Mail flow technologies. Knowledge of SPAM, Bulk Email, Phishing, and Quarantine technologies. Strong background in Windows based operating systems and applications. Technical Support Engineering IC3 - The typical base pay range for this role across the U.S. is USD $68,300 - $37,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 93,200 - 151,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: Microsoft will accept applications for the role until July 19, 2025. #CES #CSS #SCIM Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Microsoft by 2x Get notified about new Technical Support Engineer jobs in Hawaii, United States . Global System Support Engineer - Regional Site Lead Wastewater Technical Support Engineer (SR-24) Halawa, HI 104,000.00- 166,000.00 1 day ago IT Customer Service & Tech Support , Jr. Joint Base Pearl Harbor-Hickam, HI 25.00- 30.00 1 week ago Hawaii, United States 90,000.00- 145,000.00 7 months ago Hawaii, United States 4,221.00- 4,221.00 3 months ago Systems Engineer (Integration) Level II (Job ID:3893) Joint Base Pearl Harbor-Hickam, HI 87,896.00- 149,163.00 1 week ago Hawaii, United States 153,000.00- 184,000.00 1 week ago Pearl City, HI 105,100.00- 231,100.00 2 months ago Honolulu, HI 72,491.00- 99,675.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Are you passionate about solving real-world challenges and supporting critical infrastructure? Join Hitachi Energy as a Customer Support Engineer and become a key player in supporting our advanced Network Manager SCADA/EMS/GMS/DMS systems. Based in Houston, Texas, you’ll work with a global team that thrives on collaboration, innovation, and customer success. This is your chance to make a meaningful impact in the energy sector while growing your technical expertise in a supportive and inclusive environment. At Hitachi Energy, we believe in empowering our people. You’ll be part of a diverse, forward-thinking team that values your ideas and supports your professional journey. If you're ready to take on exciting challenges and help shape the future of energy, we want to hear from you! How You’ll Make an Impact Provide first-line technical support to customers using Network Manager Troubleshoot and resolve support tickets and service requests Deliver service packs and software corrections Identify and report product defects Collaborate with customers to understand and solve their issues Share your expertise to support team members Maintain high standards of safety, integrity, and accountability Contribute to a positive, team-oriented work culture Your Background Bachelor’s or Master’s degree in Software, Computer, or Power Engineering (or equivalent experience) Experience with SCADA/EMS systems is essential Familiarity with Hitachi Energy’s Network Manager is a strong plus Understanding of Linux/Windows servers and networking equipment is advantageous Strong problem-solving and communication skills Ability to work effectively in a global, remote-support environment Location Houston, Texas, United States of America Job type Full time Experience Experienced Job function Customer Service & Contact Center Operations Contract Regular Publication date 2025-06-11 Reference number R0093318 About Hitachi Energy Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation. Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here . Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1- or by sending an email to: . Resumes and applications will not be accepted in this manner. #J-18808-Ljbffr

Job Description The Opportunity Are you passionate about solving real-world challenges and supporting critical infrastructure? Join Hitachi Energy as a Customer Support Engineer and become a key player in supporting our advanced Network Manager SCADA/EMS/GMS/DMS systems. Based in Houston, Texas, you’ll work with a global team that thrives on collaboration, innovation, and customer success. This is your chance to make a meaningful impact in the energy sector while growing your technical expertise in a supportive and inclusive environment. At Hitachi Energy, we believe in empowering our people. You’ll be part of a diverse, forward-thinking team that values your ideas and supports your professional journey. If you're ready to take on exciting challenges and help shape the future of energy, we want to hear from you! How You’ll Make an Impact Provide first-line technical support to customers using Network Manager Troubleshoot and resolve support tickets and service requests Deliver service packs and software corrections Identify and report product defects Collaborate with customers to understand and solve their issues Share your expertise to support team members Maintain high standards of safety, integrity, and accountability Contribute to a positive, team-oriented work culture Your Background Bachelor’s or Master’s degree in Software, Computer, or Power Engineering (or equivalent experience) Experience with SCADA/EMS systems is essential Familiarity with Hitachi Energy’s Network Manager is a strong plus Understanding of Linux/Windows servers and networking equipment is advantageous Strong problem-solving and communication skills Ability to work effectively in a global, remote-support environment #J-18808-Ljbffr