88 IT Professionals jobs in San Jose

• 24x7 continuous monitoring of 3 servers, 40 desktop computers, and networking devices at two locations including:

• Dedicated Help Desk that can be accessed via email, Web, or phone
• 24x7 on-call availability
• Guaranteed response times for both remote and in-person responses
• Troubleshooting for system failures, client database access issues, and predictable hardware failures
• Data backup and disaster recovery support
• Spam and virus protection support
• Network security
• Full documentation of the District's network, including network diagrams and procedures

Experis IT ManpowerGroup has partnered with a leading IT Company in the Menlo Park, CA (Onsite Role) for a Network Engineer role to assist their team. This is an on-site role.

Industry: IT Company
Title: Network Engineer
Location: Menlo Park, CA (Onsite Role)
Duration: 6 months
Shift: M-F 8am-5pm

Description
> Implement and Deploy end-to-end lab testbed based on provided requirements
> Vendor shall provide qualified network engineers to support installation and decommissioning of cabinets and network equipment.
> Verify/troubleshoot connectivity and device health of network devices.
> Build, maintain, and/or reconfigure lab equipment to support the requirements for the lab teams
> Develop Test Automation scripts, troubleshoot network protocols, testbeds and executing test campaigns
> Configure IPv4/IPv6/Ethernet networking of various elements that are parts of E2E testbeds such as mobile devices, switches, routers, wireless/cellular equipment, servers, including ports, firewall, ACL, NAT rule configuration
> Configure linux-based systems such as servers, compute, database systems that are part of E2E testbeds, and to inter-network the E2E lab test beds with enterprise systems, production systems and internet access
> Develop test scripts to extract networking related metrics from devices, protocols, database tables via for example API query/calls, WebSocket interfaces and Android/adb
> Assist in maintaining additional lab infrastructure such as compute and storage systems, monitoring systems, test equipment
> Synthesize and compare test results from test campaigns and prepare output reports in presentable format

Qualifications
> Subject matter expertise in IP Networking/Routing & Switching (TCP/IP, IPv4/v6,
> BGP, ISIS, OSPF, and/or MPLS): network certifications, such as CCNA/CCNP,
> JNCIA/JNCIS, RHCSA or equivalent experience.
> Experience with 100G/ 400G Ethernet and CWDM, DWDM and optical transport network technologies.
> Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP).
> Analyzing tactical situations, troubleshooting, root causing systems and tools, and problem solving via tasks or larger cross functional projects.
> Experience with field-based work in Data Centers, Colocation Facilities, Internet
> Exchanges, or Central Offices with working knowledge of physical network infrastructure, design power and cooling including structured cabling and fiber-optic cabling.
> Experience working in a multi-vendor environment with hands-on experience with networking hardware.
> Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
> Work experience in designing, deploying, and operating large-scale networks.
> Experience in deploying, configuring, and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP) and Optical Transport Networks (OTN).'
> Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)

Summary:

Network Routing team is part of the overall Meta Infrastructure organization and develops software for our entire network. We cover our ever-growing data centers, the global backbone that connects all our locations, our edge points-of-presence, and AI network. We are looking for a manager who will lead this group of engineers solving routing problems to build and scale our rapidly evolving network infrastructure. Routing is a fundamental area of networking and an exciting field of large scale, critical distributed systems. This team tackles routing problems from several dimensions including rock-solid routing protocol stack (BGP and Open/R), intelligent routing applications to achieve production safety, simplicity, and efficiency on top of SDN controller framework, and service reachability provisioning. As the leader of this team, you will drive introducing in-house routing technologies to Meta backbone and AI network. You will be in charge of routing in Meta data centers, backbone, and AI network, connecting servers and users. Generally, we embrace entrepreneurs as well as those who come from more established organizations. Software Engineering Managers are clearly characterized by progressive technical experience and demonstrated progression in management responsibility. You have also kept your coding skills sharp and bring an unwavering passion for managing the dynamics of a fast-paced environment.

Required Skills:

Software Engineering Manager, Network Routing Responsibilities:

1. Hold your own in technical discussions, be a subject matter expert, and have strategic influence

2. Help define and drive regular development of a technical roadmap to meet the needs of the team, and partner teams

3. Operate in a rapidly evolving environment, adapting quickly to new information and re-prioritizing as needed

4. Manage software engineers building, scaling, deploying, and supporting network systems for our global network infrastructure

5. Help engineers develop their careers, assigning them to projects tailored to their skill levels, long-term skill development, personalities, and work styles

6. Set clear expectations and create a work environment based on accountability, in collaboration with the engineering and management teams

7. Interact with external partners as needed in resolving dependencies associated with objectives

8. Communicate and collaborate effectively with cross-functional software and network engineering teams

9. Assess employee performance frequently, address under-performance, and recognize and promote outstanding performance

10. Work closely with dedicated recruiting staff to expand the team, including sourcing candidates, interviewing candidates, participating in conferences/events, and onboarding new employees

Minimum Qualifications:

Minimum Qualifications:

1. BS or MS in Computer Science, Engineering, or related field

2. 5+ years experience managing a networking-related software engineering team

3. Experience with software development for distributed and embedded systems

4. Demonstrated experience recruiting and managing technical teams, including performance management and managing engineers

5. Working knowledge of networking, distributed systems, routing protocols, or control-plane aspects of network switches

Preferred Qualifications:

Preferred Qualifications:

1. Experience with large-scale network designs and operations

2. Experience working with open source networking projects

3. Experience with network routing protocols or SDN controller development

4. Experience with network devices (routers, switches, load balancers)

Public Compensation:

$177,000/year to $251,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

Summary:

Network Routing team is part of the overall Meta Infrastructure organization and develops software for our entire network. We cover our ever-growing data centers, the global backbone that connects all our locations, our edge points-of-presence, and AI network. We are looking for a manager who will lead this group of engineers solving routing problems to build and scale our rapidly evolving network infrastructure. Routing is a fundamental area of networking and an exciting field of large scale, critical distributed systems. This team tackles routing problems from several dimensions including rock-solid routing protocol stack (BGP and Open/R), intelligent routing applications to achieve production safety, simplicity, and efficiency on top of SDN controller framework, and service reachability provisioning. As the leader of this team, you will drive introducing in-house routing technologies to Meta backbone and AI network. You will be in charge of routing in Meta data centers, backbone, and AI network, connecting servers and users. Generally, we embrace entrepreneurs as well as those who come from more established organizations. Software Engineering Managers are clearly characterized by progressive technical experience and demonstrated progression in management responsibility. You have also kept your coding skills sharp and bring an unwavering passion for managing the dynamics of a fast-paced environment.

Required Skills:

Software Engineering Manager, Network Routing Responsibilities:

1. Hold your own in technical discussions, be a subject matter expert, and have strategic influence

2. Help define and drive regular development of a technical roadmap to meet the needs of the team, and partner teams

3. Operate in a rapidly evolving environment, adapting quickly to new information and re-prioritizing as needed

4. Manage software engineers building, scaling, deploying, and supporting network systems for our global network infrastructure

5. Help engineers develop their careers, assigning them to projects tailored to their skill levels, long-term skill development, personalities, and work styles

6. Set clear expectations and create a work environment based on accountability, in collaboration with the engineering and management teams

7. Interact with external partners as needed in resolving dependencies associated with objectives

8. Communicate and collaborate effectively with cross-functional software and network engineering teams

9. Assess employee performance frequently, address under-performance, and recognize and promote outstanding performance

10. Work closely with dedicated recruiting staff to expand the team, including sourcing candidates, interviewing candidates, participating in conferences/events, and onboarding new employees

Minimum Qualifications:

Minimum Qualifications:

1. BS or MS in Computer Science, Engineering, or related field

2. 5+ years experience managing a networking-related software engineering team

3. Experience with software development for distributed and embedded systems

4. Demonstrated experience recruiting and managing technical teams, including performance management and managing engineers

5. Working knowledge of networking, distributed systems, routing protocols, or control-plane aspects of network switches

Preferred Qualifications:

Preferred Qualifications:

1. Experience with large-scale network designs and operations

2. Experience working with open source networking projects

3. Experience with network routing protocols or SDN controller development

4. Experience with network devices (routers, switches, load balancers)

Public Compensation:

$177,000/year to $251,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

Consider before submitting an application:

This position is expected to start around January 2026 and continue through the Winter/Spring term (ending approximately May 2026) or continuing into Summer 2026 if available and there is an opportunity to do so.We ask for a minimum of 12 weeks, full-time and on-site, for most internships.Our internship program is for students who are actively enrolled in an academic program.Recent graduates seeking employment after graduation and not returning to school should apply for full-time positions, not internships.

International Students: If your work authorization is through CPT, please consult your school on your ability to work 40 hours per week before applying. You must be able to work 40 hours per week on-site. Many students will be limited to part-time during the academic year.

Internship Programs at Tesla

The Internship Recruiting Team is driven by the passion to recognize emerging talent. Our year-round program places the best students in positions that they will grow both technically and personally through their experience working closely with their Manager, Mentor, and team. We are dedicated to providing an experience that allows for the intern to experience life at Tesla by giving them ownership over projects that are critical to their team's success.

About the Team

Specialize in network engineering in a global enterprise environment. This role will provide network engineering, implementation, analytical, and operational support. The engineer will ensure compliance to established system architecture, regulations and security policies, follow standards and best practices, and author and maintain support documentation.

• Work closely with Staff Network Engineers on design and initiatives
• Maintain current network solution within manufacturing, workplace, retail, and data center environment
• Function as a Tier 2-3 escalation point
• Requirements gathering, analyze, and propose solution to networking needs
• Provision, implement, test/validation, and maintain networking services per solution design
• Conduct product POC evaluation
• Monitor, analyze, and report metrics of network services
• Document network knowledge base and operational "Run-Book"
• Participate in on call rotation (potential weekend)

• Currently pursuing a degree in Computer Science, Information Technology or a related field of study and graduating between
• Experience with mid-large global enterprise networking infrastructure
• Familiarity in IP networking, L2/L3 network protocols (spanning-tree, OSPF, BGP), TCP/IP, DHCP, DNS, end to end QOS, VLAN, VRRP, LACP, MC-LAG, EVPN with VXLAN, ACL, application flow, NAC, and infrastructure cabling
• Nice to have: Experience with multi-vendor switching technologies including Juniper, Arista, and Cisco, Extensive experience with Juniper SRX and Palo Alto Networks firewall services including IPSEC VPN, URL filtering, and IDS/IPS, Experience with various tools such as Protocol Analyzer, SNMP, Netflow, IPAM, RADIUS, Splunk, network taps, and load/stress testing, Experience with developing scripts to automate infrastructure deployment and collect metrics

As a full-time Tesla Intern, you will be eligible for:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans. Both have an option with a $ payroll contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k), Employee Stock Purchase Plans, and other financial benefits
• Company Paid Basic Life, AD&D, and short-term disability insurance
• Employee Assistance Program
• Sick time after 90 days of employment and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Commuter benefits
• Employee discounts and perks program

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

URSROBOT, Inc. is a leading force in the world of robotics, specializing in Automated Mobile Robots (AMR) that redefine the way we interact with technology. Founded in 2019 in Taiwan, we take pride in our trailblazing approach to technological advancement. Our Research and Development Team boasts over 20 years of collective experience in developing smart devices, IoT solutions, communications and serving as a consumer electronics system integrator. This wealth of expertise positions us as a key player in shaping the future of robotics.

We established the NEXMOW, the world's first GPS wireless robot lawn mower. This revolutionary device combines precise outdoor navigation, AI path planning and cloud services, setting a smart working way in the commercial landscaping industry. URSROBOT is not just a manufacturer; we are pioneers, continually striving to redefine what is possible to deliver the service robot solutions.

With our U.S. Headquarters based in San Jose, CA, we are positioned at the heart of technological innovation. Join us on a journey into the future, where URSROBOT leads the way to make service robots be parts of daily life.

Benefits:
Bonus based on performance
Health Insurance Plan
Opportunity for advancement
Training & development
Telephone Stipend
Paid Time off
Paid Holidays

Compensation Package:
Base salary range of $55,000-$5,000; performance bonus up to 8,000 for a total earning potential of 83,000

Job Description:
We are seeking a passionate and skilled Technical Support Specialist to join our dynamic team. As a Technical Support Specialist, you will be responsible for providing timely and effective technical assistance to our distributor, dealers, and end-users. Recording all reported cases, ensuring they are resolved to the user's satisfaction and providing the input for company product improvement.

This role requires not only a foundation of technical expertise or experience, exceptional communication skills, and a dedication to service excellence. Most importantly, we value TEAMWORK and a proactive attitude toward learning from colleagues.

This is not only a job opportunity but also a Career Opportunity for someone looking to join the Industry Leader of one of the world's premier business services.
Key Responsibilities:

• Respond to and resolve technical inquiries, technical training, repair knowledge, and troubleshooting for the robotic lawn mowers of URSROBOT INC. to our distributors, dealers and end users.
• Remodel, rework for company products under certain standards.
• Proactively identify recurring problems with our products and services. And provide input to the R & D team with field information to enhance product improvements.
• Collaborate with the Sales Team and travel for demo or technical inquiries.
• Prepare the report for the weekly technical customer support meeting.
• Compassionate, fast-learner, good listener, and patient to work through business challenges with co-workers in Taiwan and the US.

Education and Experience:

• Minimum high school graduate
• Excellent verbal communication skills to communicate clearly and organized with customers.
• Basic ability to use Microsoft Office software and Google workforce.
• Open and positive attitude
• : English

Desired Experiences:

• Associates or Bachelors Degree in any field. ; OR
• At least 1 year of work experience
• Engineering experience in related outdoor Power Equipment / Technical Support / Customer Support will be an advantage. ; OR
• No engineering experience but welling and interest in learning the robotics industry; OR
• : Fluent in Mandarin will be an advantage.

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role: **  **

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

Qualifications and technical skills that will lead to success:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

• 0-2+ years customer facing technical support experience

• Ability to troubleshoot difficult technical issues with ease and complexity

• Ability to read basic Java/JavaScript code

• Personal commitment to quality and customer service

For positions in this location, we offer a base pay of $87,700 - $136,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

About the job Technical Support Representative

At Orionyx Engineering Ltd. , The Technical Support Representative serves as the primary point of contact for clients and employees seeking technical assistance with engineering products, software, and services. This role involves diagnosing issues, providing solutions, and ensuring high levels of customer satisfaction while collaborating with cross-functional teams to enhance product performance and user experience.

This is a remote role strictly for candidates within the United States.

Key Responsibilities:

1. Technical Assistance:
   
   
   • Respond to inbound support requests via phone, email, and chat in a timely manner.
   • Diagnose technical issues related to engineering software, hardware, and tools, providing step-by-step solutions to users.
   • Document and track support requests in the ticketing system, ensuring all interactions are logged accurately.
2. Customer Interaction:
   
   
   • Communicate effectively with clients and team members to understand and resolve technical problems.
   • Provide clear and concise explanations, ensuring that users understand the solutions provided.
   • Follow up with customers to ensure issues are resolved satisfactorily and to gather feedback on support experiences.
3. Collaboration:
   
   
   • Work closely with engineering, development, and product management teams to relay customer feedback and issues for continuous improvement.
   • Participate in team meetings to discuss common issues and collaborate on solutions or knowledge sharing.
   • Assist in the development of FAQs, support documentation, and training materials for users.
4. Product Knowledge:
   
   
   • Maintain up-to-date knowledge of the companys products, services, and industry trends to provide accurate support.
   • Engage in continuous learning through training sessions, product updates, and self-study to enhance technical expertise.
5. Troubleshooting and Problem-Solving:
   
   
   • Analyze complex technical issues and devise effective solutions, utilizing critical thinking and problem-solving skills.
   • Test and replicate issues reported by users to understand the root cause and facilitate resolution.
   • Escalate unresolved issues to higher-level technical support or engineering teams as necessary.
6. Quality Assurance:
   
   
   • Ensure adherence to service level agreements (SLAs) and performance metrics by providing prompt and effective support.
   • Participate in quality assurance initiatives, providing feedback on support processes and customer interactions.
7. User Training:
   
   
   • Conduct virtual training sessions and webinars to educate users on product features, troubleshooting tips, and best practices.
   • Create and update training materials and user guides to enhance user understanding and efficiency.
8. Reporting:
   
   
   • Generate and analyze reports on support metrics, customer feedback, and recurring issues to identify trends and areas for improvement.
   • Assist in preparing reports for management that summarize support activities and highlight potential enhancements.

• Education: Bachelors degree in Engineering, Computer Science, Information Technology, or a related field preferred; relevant experience may be considered.
• Experience: 2+ years of experience in technical support or customer service, preferably in an engineering or technology-related environment.
• Technical Skills:
  • Proficiency in troubleshooting hardware and software issues, including operating systems, applications, and networking.
  • Familiarity with engineering tools, software applications, and industry-specific technologies.
  • Experience with ticketing systems and remote support tools (e.g., TeamViewer, Zoom).
• Interpersonal Skills: Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
• Problem-Solving Skills: Strong analytical and problem-solving abilities, with a proactive approach to resolving customer issues.
• Organizational Skills: Effective time management and multitasking skills, with the ability to prioritize tasks in a remote environment.

• Fully remote position with flexible working hours; may require occasional overtime or on-call availability.
• Ability to work independently while maintaining effective communication with team members and management.

• 401(k)
• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Paid time off

• 401(k)
• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Paid time off