31 IT Professionals jobs in Tempe
Senior Network Engineering Lead - Remote
85003 Phoenix, Arizona
Ryder
Posted 4 days ago
Job Viewed
Job Description
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (
Summary
The Senior Network Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide technical expertise and hands on support in network analysis, design, planning, assessment, development, and implementation. Responsible for providing support for network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective actions to ensure optimal network performance. This position provides technical consulting support on projects, network device configurations, network recommendations to support business applications, manages Vendors on implementation of services, and manages system issues related to IT Infrastructure environments.
Essential Functions
-
Provide top-level support and ownership of the network infrastructure in a global environment by optimizing stability, availability, reliability, and performance. Manage and support network routers, switches, load balancers, and other network hardware/virtual appliances.
-
Design network topologies, architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of technology impact on the business.
-
Develops technical and business relationships and integrates activities with other departments to ensure successful implementation and support of project efforts. Collects and analyzes business requirements for large, multi functional projects. Performs feasibility studies, translating requirements into an appropriate design.
-
Assist Application and IT teams with assessment of new technologies, application upgrades, and general technical support to ensure the network infrastructure meets business requirements. Manage project activities for network services in alignment with business/customer "Go Live" schedules.
-
Providing overall third level IT Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware & software, printers, hand-held computers, scanner guns and any other devices utilized throughout the Ryder network.
-
Create and maintain documentation related to networking infrastructure components including network diagrams, rack diagrams, and technology data flow diagrams.
Additional Responsibilities
-
Shares responsibility with other team members to ensure on-time IT services delivery or satisfactory and/or support.
-
Fosters and maintains good relationships with customer and IT colleagues to meet expected customer service levels.
-
Familiar with project management techniques and may lead projects, sub-projects, or provide project technical support.
-
Participation in On-call rotation
-
Performs other duties as assigned.
Skills and Abilities
-
Possesses strong technical aptitude
-
Demonstrated skills in configuration management, data management, information management, network security, IT architecture, infrastructure design, systems integration and systems life-cycle management
-
Ability to conceptualize how systems need to be configured and used to solve daily business problems
-
Exceptional advanced troubleshooting skills
-
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
-
Ability and discipline to work and succeed in a fast-paced and organizationally complex environment, effectively adapting to rapidly changing technologies with the ability to meet deadlines and lead/manage projects
-
Capable of multi-tasking, highly organized & detail oriented, with excellent time management skills, and follow-up practices
-
Individuals are competent to perform or integrate works at a high level, working at an in-depth level with in a technical or business area
-
Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and supportadvanced required
-
Knowledge of IP communication and routing, advanced required
-
Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec)advanced required
-
Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS)advanced required
-
Knowledge of end=to-end network architecture and operations, advanced required
-
Knowledge of structured and rapid design, development, and implementation of network architectures, advanced required
Qualifications
-
Bachelor's degree preferred Computer Science or Business with emphasis in Logistics, Transportation
-
H.S. diploma/GED required
-
Seven (7) years or more expert level experience with SD-WAN, network switching (capacity planning & VLANs), network routing (OSPF. EIGRP, BGP), WAN technologies (MPLS, VPLS, VPN, QoS) and network security). required
-
Seven (7) years or more expert level experience managing large scale monitoring and alerting systems along with trending and capacity planning. required
-
Seven (7) years or more expert level experience in architecting, engineering, and operating multi-site WAN infrastructures with complex routing and failover. Network focus on redundancy and resiliency and industry best practices. required
-
Seven (7) years or more expert level experience with logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling). required
-
Seven (7) years or more expert level experience of root cause analysis for network faults/outages. required
-
Three (3) years or more experience with architectural and network support of Cloud Network Infrastructures and Managed Services on Azure and AWS. required
-
Three (3) years or more experience with deep-inspection firewalls, intrusion and threat protection platforms, RADIUS, DNS, NTP, monitoring, and logging. required
-
Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and support. advanced required
-
Knowledge of IP communication and routing. advanced required
-
Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec). advanced required
-
Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS). advanced required
-
Knowledge of end=to-end network architecture and operations. advanced required
-
Knowledge of structured and rapid design, development, and implementation of network architectures. advanced required
-
CCNP, CCNA
-
AWS or Azure certification
Travel: 1-10%
Safety Sensitive
Onsite visits to certain Ryder and customer accounts require the adherence of the site's employee safety standards and protocols. This may include some of the following: (Hard hat, steel toe shoe, eye protection etc.)
DOT Regulated: No
Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington:
Salary is determined based on internal equity; internal salary ranges; market
data/ranges; applicant's skills; prior relevant experience; certain degrees or
certifications, etc.
The salary for this position ranges from $110,000.00 to $30,000.00. Employees may also be eligible to receive an annual bonus, as applicable.
Ryder offers comprehensive health and welfare benefits, to include medical,
prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan
Job Category: Network
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
110,000.00
Maximum Pay Range:
130,000.00
The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (
#wd
View Now
0
Senior Network Engineering Lead - Remote
85067 Phoenix, Arizona
Ryder System
Posted 2 days ago
Job Viewed
Job Description
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
**Summary**
The Senior Network Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide technical expertise and hands on support in network analysis, design, planning, assessment, development, and implementation. Responsible for providing support for network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective actions to ensure optimal network performance. This position provides technical consulting support on projects, network device configurations, network recommendations to support business applications, manages Vendors on implementation of services, and manages system issues related to IT Infrastructure environments.
**Essential Functions**
+ Provide top-level support and ownership of the network infrastructure in a global environment by optimizing stability, availability, reliability, and performance. Manage and support network routers, switches, load balancers, and other network hardware/virtual appliances.
+ Design network topologies, architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of technology impact on the business.
+ Develops technical and business relationships and integrates activities with other departments to ensure successful implementation and support of project efforts. Collects and analyzes business requirements for large, multi functional projects. Performs feasibility studies, translating requirements into an appropriate design.
+ Assist Application and IT teams with assessment of new technologies, application upgrades, and general technical support to ensure the network infrastructure meets business requirements. Manage project activities for network services in alignment with business/customer "Go Live" schedules.
+ Providing overall third level IT Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware & software, printers, hand-held computers, scanner guns and any other devices utilized throughout the Ryder network.
+ Create and maintain documentation related to networking infrastructure components including network diagrams, rack diagrams, and technology data flow diagrams.
**Additional Responsibilities**
+ Shares responsibility with other team members to ensure on-time IT services delivery or satisfactory and/or support.
+ Fosters and maintains good relationships with customer and IT colleagues to meet expected customer service levels.
+ Familiar with project management techniques and may lead projects, sub-projects, or provide project technical support.
+ Participation in On-call rotation
+ Performs other duties as assigned.
**Skills and Abilities**
+ Possesses strong technical aptitude
+ Demonstrated skills in configuration management, data management, information management, network security, IT architecture, infrastructure design, systems integration and systems life-cycle management
+ Ability to conceptualize how systems need to be configured and used to solve daily business problems
+ Exceptional advanced troubleshooting skills
+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
+ Ability and discipline to work and succeed in a fast-paced and organizationally complex environment, effectively adapting to rapidly changing technologies with the ability to meet deadlines and lead/manage projects
+ Capable of multi-tasking, highly organized & detail oriented, with excellent time management skills, and follow-up practices
+ Individuals are competent to perform or integrate works at a high level, working at an in-depth level with in a technical or business area
+ Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and supportadvanced required
+ Knowledge of IP communication and routing, advanced required
+ Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec)advanced required
+ Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS)advanced required
+ Knowledge of end=to-end network architecture and operations, advanced required
+ Knowledge of structured and rapid design, development, and implementation of network architectures, advanced required
**Qualifications**
+ Bachelor's degree preferred Computer Science or Business with emphasis in Logistics, Transportation
+ H.S. diploma/GED required
+ Seven (7) years or more expert level experience with SD-WAN, network switching (capacity planning & VLANs), network routing (OSPF. EIGRP, BGP), WAN technologies (MPLS, VPLS, VPN, QoS) and network security). required
+ Seven (7) years or more expert level experience managing large scale monitoring and alerting systems along with trending and capacity planning. required
+ Seven (7) years or more expert level experience in architecting, engineering, and operating multi-site WAN infrastructures with complex routing and failover. Network focus on redundancy and resiliency and industry best practices. required
+ Seven (7) years or more expert level experience with logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling). required
+ Seven (7) years or more expert level experience of root cause analysis for network faults/outages. required
+ Three (3) years or more experience with architectural and network support of Cloud Network Infrastructures and Managed Services on Azure and AWS. required
+ Three (3) years or more experience with deep-inspection firewalls, intrusion and threat protection platforms, RADIUS, DNS, NTP, monitoring, and logging. required
+ Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and support. advanced required
+ Knowledge of IP communication and routing. advanced required
+ Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec). advanced required
+ Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS). advanced required
+ Knowledge of end=to-end network architecture and operations. advanced required
+ Knowledge of structured and rapid design, development, and implementation of network architectures. advanced required
+ CCNP, CCNA
+ AWS or Azure certification
**Travel:** 1-10%
**Safety Sensitive**
Onsite visits to certain Ryder and customer accounts require the adherence of the site's employee safety standards and protocols. This may include some of the following: (Hard hat, steel toe shoe, eye protection etc.)
**Job Category:** Network
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
$110,000.00
Maximum Pay Range:
$130,000.00
**Benefits Information** :
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here ( to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
#wd
**Job Description** :
**Summary**
The Senior Network Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide technical expertise and hands on support in network analysis, design, planning, assessment, development, and implementation. Responsible for providing support for network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective actions to ensure optimal network performance. This position provides technical consulting support on projects, network device configurations, network recommendations to support business applications, manages Vendors on implementation of services, and manages system issues related to IT Infrastructure environments.
**Essential Functions**
+ Provide top-level support and ownership of the network infrastructure in a global environment by optimizing stability, availability, reliability, and performance. Manage and support network routers, switches, load balancers, and other network hardware/virtual appliances.
+ Design network topologies, architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of technology impact on the business.
+ Develops technical and business relationships and integrates activities with other departments to ensure successful implementation and support of project efforts. Collects and analyzes business requirements for large, multi functional projects. Performs feasibility studies, translating requirements into an appropriate design.
+ Assist Application and IT teams with assessment of new technologies, application upgrades, and general technical support to ensure the network infrastructure meets business requirements. Manage project activities for network services in alignment with business/customer "Go Live" schedules.
+ Providing overall third level IT Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware & software, printers, hand-held computers, scanner guns and any other devices utilized throughout the Ryder network.
+ Create and maintain documentation related to networking infrastructure components including network diagrams, rack diagrams, and technology data flow diagrams.
**Additional Responsibilities**
+ Shares responsibility with other team members to ensure on-time IT services delivery or satisfactory and/or support.
+ Fosters and maintains good relationships with customer and IT colleagues to meet expected customer service levels.
+ Familiar with project management techniques and may lead projects, sub-projects, or provide project technical support.
+ Participation in On-call rotation
+ Performs other duties as assigned.
**Skills and Abilities**
+ Possesses strong technical aptitude
+ Demonstrated skills in configuration management, data management, information management, network security, IT architecture, infrastructure design, systems integration and systems life-cycle management
+ Ability to conceptualize how systems need to be configured and used to solve daily business problems
+ Exceptional advanced troubleshooting skills
+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
+ Ability and discipline to work and succeed in a fast-paced and organizationally complex environment, effectively adapting to rapidly changing technologies with the ability to meet deadlines and lead/manage projects
+ Capable of multi-tasking, highly organized & detail oriented, with excellent time management skills, and follow-up practices
+ Individuals are competent to perform or integrate works at a high level, working at an in-depth level with in a technical or business area
+ Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and supportadvanced required
+ Knowledge of IP communication and routing, advanced required
+ Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec)advanced required
+ Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS)advanced required
+ Knowledge of end=to-end network architecture and operations, advanced required
+ Knowledge of structured and rapid design, development, and implementation of network architectures, advanced required
**Qualifications**
+ Bachelor's degree preferred Computer Science or Business with emphasis in Logistics, Transportation
+ H.S. diploma/GED required
+ Seven (7) years or more expert level experience with SD-WAN, network switching (capacity planning & VLANs), network routing (OSPF. EIGRP, BGP), WAN technologies (MPLS, VPLS, VPN, QoS) and network security). required
+ Seven (7) years or more expert level experience managing large scale monitoring and alerting systems along with trending and capacity planning. required
+ Seven (7) years or more expert level experience in architecting, engineering, and operating multi-site WAN infrastructures with complex routing and failover. Network focus on redundancy and resiliency and industry best practices. required
+ Seven (7) years or more expert level experience with logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling). required
+ Seven (7) years or more expert level experience of root cause analysis for network faults/outages. required
+ Three (3) years or more experience with architectural and network support of Cloud Network Infrastructures and Managed Services on Azure and AWS. required
+ Three (3) years or more experience with deep-inspection firewalls, intrusion and threat protection platforms, RADIUS, DNS, NTP, monitoring, and logging. required
+ Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and support. advanced required
+ Knowledge of IP communication and routing. advanced required
+ Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec). advanced required
+ Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS). advanced required
+ Knowledge of end=to-end network architecture and operations. advanced required
+ Knowledge of structured and rapid design, development, and implementation of network architectures. advanced required
+ CCNP, CCNA
+ AWS or Azure certification
**Travel:** 1-10%
**Safety Sensitive**
Onsite visits to certain Ryder and customer accounts require the adherence of the site's employee safety standards and protocols. This may include some of the following: (Hard hat, steel toe shoe, eye protection etc.)
**Job Category:** Network
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
$110,000.00
Maximum Pay Range:
$130,000.00
**Benefits Information** :
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here ( to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
#wd
View Now
1
Senior Network Engineering Lead - Remote
85067 Phoenix, Arizona
Ryder System
Posted 2 days ago
Job Viewed
Job Description
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ( Senior Network Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide technical expertise and hands on support in network analysis, design, planning, assessment, development, and implementation. Responsible for providing support for network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective actions to ensure optimal network performance. This position provides technical consulting support on projects, network device configurations, network recommendations to support business applications, manages Vendors on implementation of services, and manages system issues related to IT Infrastructure environments.
**Essential Functions**
+ Provide top-level support and ownership of the network infrastructure in a global environment by optimizing stability, availability, reliability, and performance. Manage and support network routers, switches, load balancers, and other network hardware/virtual appliances.
+ Design network topologies, architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of technology impact on the business.
+ Develops technical and business relationships and integrates activities with other departments to ensure successful implementation and support of project efforts. Collects and analyzes business requirements for large, multi functional projects. Performs feasibility studies, translating requirements into an appropriate design.
+ Assist Application and IT teams with assessment of new technologies, application upgrades, and general technical support to ensure the network infrastructure meets business requirements. Manage project activities for network services in alignment with business/customer "Go Live" schedules.
+ Providing overall third level IT Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware & software, printers, hand-held computers, scanner guns and any other devices utilized throughout the Ryder network.
+ Create and maintain documentation related to networking infrastructure components including network diagrams, rack diagrams, and technology data flow diagrams.
**Additional Responsibilities**
+ Shares responsibility with other team members to ensure on-time IT services delivery or satisfactory and/or support.
+ Fosters and maintains good relationships with customer and IT colleagues to meet expected customer service levels.
+ Familiar with project management techniques and may lead projects, sub-projects, or provide project technical support.
+ Participation in On-call rotation
+ Performs other duties as assigned.
**Skills and Abilities**
+ Possesses strong technical aptitude
+ Demonstrated skills in configuration management, data management, information management, network security, IT architecture, infrastructure design, systems integration and systems life-cycle management
+ Ability to conceptualize how systems need to be configured and used to solve daily business problems
+ Exceptional advanced troubleshooting skills
+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
+ Ability and discipline to work and succeed in a fast-paced and organizationally complex environment, effectively adapting to rapidly changing technologies with the ability to meet deadlines and lead/manage projects
+ Capable of multi-tasking, highly organized & detail oriented, with excellent time management skills, and follow-up practices
+ Individuals are competent to perform or integrate works at a high level, working at an in-depth level with in a technical or business area
+ Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and supportadvanced required
+ Knowledge of IP communication and routing, advanced required
+ Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec)advanced required
+ Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS)advanced required
+ Knowledge of end=to-end network architecture and operations, advanced required
+ Knowledge of structured and rapid design, development, and implementation of network architectures, advanced required
**Qualifications**
+ Bachelor's degree preferred Computer Science or Business with emphasis in Logistics, Transportation
+ H.S. diploma/GED required
+ Seven (7) years or more expert level experience with SD-WAN, network switching (capacity planning & VLANs), network routing (OSPF. EIGRP, BGP), WAN technologies (MPLS, VPLS, VPN, QoS) and network security). required
+ Seven (7) years or more expert level experience managing large scale monitoring and alerting systems along with trending and capacity planning. required
+ Seven (7) years or more expert level experience in architecting, engineering, and operating multi-site WAN infrastructures with complex routing and failover. Network focus on redundancy and resiliency and industry best practices. required
+ Seven (7) years or more expert level experience with logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling). required
+ Seven (7) years or more expert level experience of root cause analysis for network faults/outages. required
+ Three (3) years or more experience with architectural and network support of Cloud Network Infrastructures and Managed Services on Azure and AWS. required
+ Three (3) years or more experience with deep-inspection firewalls, intrusion and threat protection platforms, RADIUS, DNS, NTP, monitoring, and logging. required
+ Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and support. advanced required
+ Knowledge of IP communication and routing. advanced required
+ Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec). advanced required
+ Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS). advanced required
+ Knowledge of end=to-end network architecture and operations. advanced required
+ Knowledge of structured and rapid design, development, and implementation of network architectures. advanced required
+ CCNP, CCNA
+ AWS or Azure certification
**Travel:** 1-10%
**Safety Sensitive**
Onsite visits to certain Ryder and customer accounts require the adherence of the site's employee safety standards and protocols. This may include some of the following: (Hard hat, steel toe shoe, eye protection etc.)
**DOT Regulated:** No
Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington:
Salary is determined based on internal equity; internal salary ranges; market
data/ranges; applicant's skills; prior relevant experience; certain degrees or
certifications, etc.
The salary for this position ranges from $110,000.00 to $30,000.00. Employees may also be eligible to receive an annual bonus, as applicable.
Ryder offers comprehensive health and welfare benefits, to include medical,
prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan
**Job Category:** Network
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
110,000.00
Maximum Pay Range:
130,000.00
The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees:**
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (
**Essential Functions**
+ Provide top-level support and ownership of the network infrastructure in a global environment by optimizing stability, availability, reliability, and performance. Manage and support network routers, switches, load balancers, and other network hardware/virtual appliances.
+ Design network topologies, architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of technology impact on the business.
+ Develops technical and business relationships and integrates activities with other departments to ensure successful implementation and support of project efforts. Collects and analyzes business requirements for large, multi functional projects. Performs feasibility studies, translating requirements into an appropriate design.
+ Assist Application and IT teams with assessment of new technologies, application upgrades, and general technical support to ensure the network infrastructure meets business requirements. Manage project activities for network services in alignment with business/customer "Go Live" schedules.
+ Providing overall third level IT Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware & software, printers, hand-held computers, scanner guns and any other devices utilized throughout the Ryder network.
+ Create and maintain documentation related to networking infrastructure components including network diagrams, rack diagrams, and technology data flow diagrams.
**Additional Responsibilities**
+ Shares responsibility with other team members to ensure on-time IT services delivery or satisfactory and/or support.
+ Fosters and maintains good relationships with customer and IT colleagues to meet expected customer service levels.
+ Familiar with project management techniques and may lead projects, sub-projects, or provide project technical support.
+ Participation in On-call rotation
+ Performs other duties as assigned.
**Skills and Abilities**
+ Possesses strong technical aptitude
+ Demonstrated skills in configuration management, data management, information management, network security, IT architecture, infrastructure design, systems integration and systems life-cycle management
+ Ability to conceptualize how systems need to be configured and used to solve daily business problems
+ Exceptional advanced troubleshooting skills
+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
+ Ability and discipline to work and succeed in a fast-paced and organizationally complex environment, effectively adapting to rapidly changing technologies with the ability to meet deadlines and lead/manage projects
+ Capable of multi-tasking, highly organized & detail oriented, with excellent time management skills, and follow-up practices
+ Individuals are competent to perform or integrate works at a high level, working at an in-depth level with in a technical or business area
+ Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and supportadvanced required
+ Knowledge of IP communication and routing, advanced required
+ Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec)advanced required
+ Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS)advanced required
+ Knowledge of end=to-end network architecture and operations, advanced required
+ Knowledge of structured and rapid design, development, and implementation of network architectures, advanced required
**Qualifications**
+ Bachelor's degree preferred Computer Science or Business with emphasis in Logistics, Transportation
+ H.S. diploma/GED required
+ Seven (7) years or more expert level experience with SD-WAN, network switching (capacity planning & VLANs), network routing (OSPF. EIGRP, BGP), WAN technologies (MPLS, VPLS, VPN, QoS) and network security). required
+ Seven (7) years or more expert level experience managing large scale monitoring and alerting systems along with trending and capacity planning. required
+ Seven (7) years or more expert level experience in architecting, engineering, and operating multi-site WAN infrastructures with complex routing and failover. Network focus on redundancy and resiliency and industry best practices. required
+ Seven (7) years or more expert level experience with logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling). required
+ Seven (7) years or more expert level experience of root cause analysis for network faults/outages. required
+ Three (3) years or more experience with architectural and network support of Cloud Network Infrastructures and Managed Services on Azure and AWS. required
+ Three (3) years or more experience with deep-inspection firewalls, intrusion and threat protection platforms, RADIUS, DNS, NTP, monitoring, and logging. required
+ Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and support. advanced required
+ Knowledge of IP communication and routing. advanced required
+ Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec). advanced required
+ Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS). advanced required
+ Knowledge of end=to-end network architecture and operations. advanced required
+ Knowledge of structured and rapid design, development, and implementation of network architectures. advanced required
+ CCNP, CCNA
+ AWS or Azure certification
**Travel:** 1-10%
**Safety Sensitive**
Onsite visits to certain Ryder and customer accounts require the adherence of the site's employee safety standards and protocols. This may include some of the following: (Hard hat, steel toe shoe, eye protection etc.)
**DOT Regulated:** No
Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington:
Salary is determined based on internal equity; internal salary ranges; market
data/ranges; applicant's skills; prior relevant experience; certain degrees or
certifications, etc.
The salary for this position ranges from $110,000.00 to $30,000.00. Employees may also be eligible to receive an annual bonus, as applicable.
Ryder offers comprehensive health and welfare benefits, to include medical,
prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan
**Job Category:** Network
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
110,000.00
Maximum Pay Range:
130,000.00
The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees:**
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (
View Now
2
Network Engineering and Systems Coordinator - 25/26 SY
85285 Tempe, Arizona
Kyrene Elementary School District No. 28
Posted 4 days ago
Job Viewed
Job Description
Position Type:
Technology/Network Engineering & Systems Coordinator
Date Posted:
8/22/2025
Location:
Ben Furlong Education Center - District Office Job Description: The IT Networking & Systems Coordinator position is responsible for all aspects of network administration and engineering including servers, network appliances, communications hardware/software as well as backbone infrastructure and network security. This position is an integral part in the day to day operations of the data center and ensures that users are able to access network resources while monitoring performance and systems functionally throughout the network.
Network Team Duties May Include:
General network management and administration duties in both a Microsoft and Google environments;
LAN/WAN deployment, engineering and management in a quickly-evolving network topology;
Support, manage and maintain server and network based applications;
Design and conduct software trials and pilots related to designated systems;
Maintain and provide documentation for systems and related processes including production of reports;
Manage small to medium sized projects based on project times and school district schedules;
Identify new applications, hardware, systems and procedures and be able to bring forth those ideas to department administration;
Will need to work after hours, on weekends and on-call as required (24/7);
Pursue and complete professional growth activities in order to remain current in new technologies;
Present ideas to other district employees as needed;
Other duties as assigned
Job Qualifications:
High School Diploma or GED and, based upon assignment, two to four years related experience is required;
Bachelor's Degree in a related field is preferred; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Microsoft/Cisco certifications preferred;
Prior experience managing a large enterprise infrastructure preferred;
Experience with the following technology is desired: cloud computing, PowerShell, Azure, Active Directory, Google Admin Suite, SSO, remote application management, Cisco network gear, SCCM, computer imaging, group policies, SQL, DFS, WAN management, VM servers, Microsoft Server installations, Cisco VOIP, network security;
Extensive knowledge in Active Directory administration including group policies, DFS and WAN replication;
Experience in deploying and managing switches and routers at the core and departmental levels
Complete Job Description: Network Engineering & Systems Coordinator
Licensing/Certification Requirements: Valid IVP Level One AZ Fingerprint Clearance Card is required.
Employment Information: 25/26 school year; 260 days (1.0 FTE)
Salary link: Technology Support Staff - C42T (Exempt)
Technology/Network Engineering & Systems Coordinator
Date Posted:
8/22/2025
Location:
Ben Furlong Education Center - District Office Job Description: The IT Networking & Systems Coordinator position is responsible for all aspects of network administration and engineering including servers, network appliances, communications hardware/software as well as backbone infrastructure and network security. This position is an integral part in the day to day operations of the data center and ensures that users are able to access network resources while monitoring performance and systems functionally throughout the network.
Network Team Duties May Include:
General network management and administration duties in both a Microsoft and Google environments;
LAN/WAN deployment, engineering and management in a quickly-evolving network topology;
Support, manage and maintain server and network based applications;
Design and conduct software trials and pilots related to designated systems;
Maintain and provide documentation for systems and related processes including production of reports;
Manage small to medium sized projects based on project times and school district schedules;
Identify new applications, hardware, systems and procedures and be able to bring forth those ideas to department administration;
Will need to work after hours, on weekends and on-call as required (24/7);
Pursue and complete professional growth activities in order to remain current in new technologies;
Present ideas to other district employees as needed;
Other duties as assigned
Job Qualifications:
High School Diploma or GED and, based upon assignment, two to four years related experience is required;
Bachelor's Degree in a related field is preferred; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Microsoft/Cisco certifications preferred;
Prior experience managing a large enterprise infrastructure preferred;
Experience with the following technology is desired: cloud computing, PowerShell, Azure, Active Directory, Google Admin Suite, SSO, remote application management, Cisco network gear, SCCM, computer imaging, group policies, SQL, DFS, WAN management, VM servers, Microsoft Server installations, Cisco VOIP, network security;
Extensive knowledge in Active Directory administration including group policies, DFS and WAN replication;
Experience in deploying and managing switches and routers at the core and departmental levels
Complete Job Description: Network Engineering & Systems Coordinator
Licensing/Certification Requirements: Valid IVP Level One AZ Fingerprint Clearance Card is required.
Employment Information: 25/26 school year; 260 days (1.0 FTE)
Salary link: Technology Support Staff - C42T (Exempt)
View Now
3
Principal Software Engineer - Network Reliability Engineering - AI
85067 Phoenix, Arizona
Oracle
Posted 2 days ago
Job Viewed
Job Description
**Job Description**
Oracle Cloud Infrastructure (OCI) provides mission-critical cloud services to enterprises worldwide. The Network Reliability Engineering (NRE) Automation, Reporting, and Tooling team builds innovative solutions that boost the productivity and efficiency of the Global Network Operations Center (GNOC). Our tooling empowers the GNOC and Network Reliability Engineering (NRE) teams with observability, automation, and actionable insights at hyperscale.
As a Principal Software Engineer, you will design, build, and deliver scalable automation frameworks and advanced platforms leveraging AI to drive operational excellence across OCI's global network. This includes building AI agents that accelerate issue resolution for the GNOC team, as well as developing robust tools that provide intelligent data insights, enable natural language search in systems like Jira and data lakes, reduce operational toil, and ultimately keep OCI's network running smoothly and securely.
You are passionate about developing software that solves real-world operational challenges, thrive in a fast-paced team, and are comfortable working with complex distributed systems. You value simplicity, scalability, and collaboration.
**Responsibilities**
+ Design, implement, test, and deploy large-scale automation, reporting, and productivity tools for OCI's global network operations.
+ Lead the design and development of intelligent systems using Large Language Models (LLMs)
+ Develop AI agents to enable natural language querying of Jira data providing context-aware answers to user questions about Jira issues, projects, and metrics.
+ Collaborate with GNOC and NRE engineers to gather requirements and deliver impactful solutions.
+ Build and maintain observability dashboards and data pipelines that drive decision-making and root cause analysis.
+ Develop auto-remediation, orchestration, and workflow automation services for operational tasks.
+ Ensure high availability, reliability, and performance of developed solutions in production environments.
+ Participate in code reviews, mentor peers, and help build a culture of engineering excellence.
+ Own and drive multiple technical projects and priorities in an agile, collaborative environment.
**Required Qualifications:**
+ 8 - 10 years of experience in software engineering, automation development, or similar roles.
+ Bachelors in computer science and Engineering or related engineering fields
+ Strong coding skills in Java, Python, or a comparable programming language.
+ Experience developing context-aware, intelligent systems leveraging LLMs for real-world operational workflows.
+ Experience with distributed systems, microservices, and cloud-native technologies.
+ Hands-on expertise with Linux environments and scripting languages.
+ Proficiency with data modeling, data analysis, and reporting frameworks (e.g., SQL, Spark, Prometheus, Grafana, etc.).
+ Understanding of network operations or large-scale IT infrastructure.
+ Excellent problem-solving, organizational, and communication skills.
**Preferred Qualifications:**
+ Experience developing automation and orchestration tools for network or cloud operations.
+ Background in creating dashboards, alerts, and real-time reporting platforms.
+ Familiarity with workflow automation (e.g., Apache Airflow), CI/CD pipelines, or infrastructure as code.
+ Previous experience supporting or building tools for NOC, GNOC, or SRE teams.
+ Knowledge of cloud platforms, REST APIs, and service-oriented architecture.
+ Familiarity with agile methodologies and DevOps practices.
+ Experience with ticketing and version control systems (e.g., Jira, Git).
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $96,800 to $223,400 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Oracle Cloud Infrastructure (OCI) provides mission-critical cloud services to enterprises worldwide. The Network Reliability Engineering (NRE) Automation, Reporting, and Tooling team builds innovative solutions that boost the productivity and efficiency of the Global Network Operations Center (GNOC). Our tooling empowers the GNOC and Network Reliability Engineering (NRE) teams with observability, automation, and actionable insights at hyperscale.
As a Principal Software Engineer, you will design, build, and deliver scalable automation frameworks and advanced platforms leveraging AI to drive operational excellence across OCI's global network. This includes building AI agents that accelerate issue resolution for the GNOC team, as well as developing robust tools that provide intelligent data insights, enable natural language search in systems like Jira and data lakes, reduce operational toil, and ultimately keep OCI's network running smoothly and securely.
You are passionate about developing software that solves real-world operational challenges, thrive in a fast-paced team, and are comfortable working with complex distributed systems. You value simplicity, scalability, and collaboration.
**Responsibilities**
+ Design, implement, test, and deploy large-scale automation, reporting, and productivity tools for OCI's global network operations.
+ Lead the design and development of intelligent systems using Large Language Models (LLMs)
+ Develop AI agents to enable natural language querying of Jira data providing context-aware answers to user questions about Jira issues, projects, and metrics.
+ Collaborate with GNOC and NRE engineers to gather requirements and deliver impactful solutions.
+ Build and maintain observability dashboards and data pipelines that drive decision-making and root cause analysis.
+ Develop auto-remediation, orchestration, and workflow automation services for operational tasks.
+ Ensure high availability, reliability, and performance of developed solutions in production environments.
+ Participate in code reviews, mentor peers, and help build a culture of engineering excellence.
+ Own and drive multiple technical projects and priorities in an agile, collaborative environment.
**Required Qualifications:**
+ 8 - 10 years of experience in software engineering, automation development, or similar roles.
+ Bachelors in computer science and Engineering or related engineering fields
+ Strong coding skills in Java, Python, or a comparable programming language.
+ Experience developing context-aware, intelligent systems leveraging LLMs for real-world operational workflows.
+ Experience with distributed systems, microservices, and cloud-native technologies.
+ Hands-on expertise with Linux environments and scripting languages.
+ Proficiency with data modeling, data analysis, and reporting frameworks (e.g., SQL, Spark, Prometheus, Grafana, etc.).
+ Understanding of network operations or large-scale IT infrastructure.
+ Excellent problem-solving, organizational, and communication skills.
**Preferred Qualifications:**
+ Experience developing automation and orchestration tools for network or cloud operations.
+ Background in creating dashboards, alerts, and real-time reporting platforms.
+ Familiarity with workflow automation (e.g., Apache Airflow), CI/CD pipelines, or infrastructure as code.
+ Previous experience supporting or building tools for NOC, GNOC, or SRE teams.
+ Knowledge of cloud platforms, REST APIs, and service-oriented architecture.
+ Familiarity with agile methodologies and DevOps practices.
+ Experience with ticketing and version control systems (e.g., Jira, Git).
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $96,800 to $223,400 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
View Now
4
Manager, Network Engineer - Streaming Engineering
Arizona, Arizona
CVS Health
Posted 2 days ago
Job Viewed
Job Description
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary:**
CVS Health is seeking a versatile and innovative Manager, Network Engineer - Streaming Engineering, to join our Enterprise Collaboration team. This remote/hybrid role blends expertise in enterprise video streaming with Power BI and Power Platform development, supporting a hyper-distributed end-user experience and enabling data-driven insights and automation across the organization. You will work closely with business stakeholders, IT teams, and vendors to design, implement, and support secure, scalable streaming solutions while also developing dashboards, apps, and workflows that enhance productivity and decision-making.
**Key Responsibilities:**
**Streaming Engineering:**
+ Design, implement, and support live and on-demand video streaming solutions using platforms like Qumu, Kaltura, VBrick, or MS Stream.
+ Collaborate with network and infrastructure teams to ensure optimal video delivery and performance.
+ Troubleshoot streaming issues, perform root cause analysis, and provide engineering-level support.
+ Maintain documentation and best practices for streaming architecture and operations.
+ Monitor and optimize streaming infrastructure using tools like Wireshark, Putty, and RDP.
**Power Platform & BI Development:**
+ Design and develop Power BI dashboards and reports to visualize key business metrics.
+ Build low-code/no-code solutions using Power Apps and Power Automate to streamline business processes.
+ Integrate data from multiple sources, ensuring data quality and governance.
+ Collaborate with business units to gather requirements and deliver impactful analytics solutions.
+ Support and maintain existing Power Platform solutions, ensuring scalability and performance.
+ Installing and support the PowerBI platform/environment, integrating applications, and creating dashboards, reporting and related.
+ Consults with team members and managers on PowerBI implementation and uses as well as third-party applications that may be involved in any implementation.
+ Performing maintenance of the PowerBI platform, servers, and intranet (as and when needed).
+ Meeting with the design team to review website and application requirements.
+ Configuring the company PowerBI systems to specified requirements.
+ Troubleshooting and resolving PowerBI issues or malfunctions.
**Required Qualifications:**
+ 5+ years' experience in designing and developing dashboards using Power BI and Power Platform (Power Apps, Power Automate).
+ 5+ years' experience with enterprise streaming platforms (Qumu, Kaltura, VBrick, MS Stream, etc.).
+ 5+ years' experience in networking and server administration skills, including IP addressing, subnetting, and Linux.
+ 5+ years in a customer-facing technical role.
+ Experience with project scoping, SOWs, and proof-of-concept development.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Strong problem-solving, analytical, and communication skills.
**Preferred Qualifications:**
+ 5+ years' experience with scripting or automation (e.g., Power Platform, Power Bi, PowerShell, Python, or JavaScript).
+ Familiarity with Microsoft Azure services and connectors for Power Platform.
+ Familiarity with video streaming protocols (RTMP, HLS, WebRTC) and encoding/transcoding.
+ Experience with mobile technologies and video content management.
+ Knowledge of virtualization, web design, and browser support.
**Education**
Bachelor degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)
**BUSINESS OVERVIEW**
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$83,430.00 - $222,480.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/31/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary:**
CVS Health is seeking a versatile and innovative Manager, Network Engineer - Streaming Engineering, to join our Enterprise Collaboration team. This remote/hybrid role blends expertise in enterprise video streaming with Power BI and Power Platform development, supporting a hyper-distributed end-user experience and enabling data-driven insights and automation across the organization. You will work closely with business stakeholders, IT teams, and vendors to design, implement, and support secure, scalable streaming solutions while also developing dashboards, apps, and workflows that enhance productivity and decision-making.
**Key Responsibilities:**
**Streaming Engineering:**
+ Design, implement, and support live and on-demand video streaming solutions using platforms like Qumu, Kaltura, VBrick, or MS Stream.
+ Collaborate with network and infrastructure teams to ensure optimal video delivery and performance.
+ Troubleshoot streaming issues, perform root cause analysis, and provide engineering-level support.
+ Maintain documentation and best practices for streaming architecture and operations.
+ Monitor and optimize streaming infrastructure using tools like Wireshark, Putty, and RDP.
**Power Platform & BI Development:**
+ Design and develop Power BI dashboards and reports to visualize key business metrics.
+ Build low-code/no-code solutions using Power Apps and Power Automate to streamline business processes.
+ Integrate data from multiple sources, ensuring data quality and governance.
+ Collaborate with business units to gather requirements and deliver impactful analytics solutions.
+ Support and maintain existing Power Platform solutions, ensuring scalability and performance.
+ Installing and support the PowerBI platform/environment, integrating applications, and creating dashboards, reporting and related.
+ Consults with team members and managers on PowerBI implementation and uses as well as third-party applications that may be involved in any implementation.
+ Performing maintenance of the PowerBI platform, servers, and intranet (as and when needed).
+ Meeting with the design team to review website and application requirements.
+ Configuring the company PowerBI systems to specified requirements.
+ Troubleshooting and resolving PowerBI issues or malfunctions.
**Required Qualifications:**
+ 5+ years' experience in designing and developing dashboards using Power BI and Power Platform (Power Apps, Power Automate).
+ 5+ years' experience with enterprise streaming platforms (Qumu, Kaltura, VBrick, MS Stream, etc.).
+ 5+ years' experience in networking and server administration skills, including IP addressing, subnetting, and Linux.
+ 5+ years in a customer-facing technical role.
+ Experience with project scoping, SOWs, and proof-of-concept development.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Strong problem-solving, analytical, and communication skills.
**Preferred Qualifications:**
+ 5+ years' experience with scripting or automation (e.g., Power Platform, Power Bi, PowerShell, Python, or JavaScript).
+ Familiarity with Microsoft Azure services and connectors for Power Platform.
+ Familiarity with video streaming protocols (RTMP, HLS, WebRTC) and encoding/transcoding.
+ Experience with mobile technologies and video content management.
+ Knowledge of virtualization, web design, and browser support.
**Education**
Bachelor degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)
**BUSINESS OVERVIEW**
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$83,430.00 - $222,480.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/31/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
View Now
5
Technical Support Engineer
85067 Phoenix, Arizona
Confluent
Posted 2 days ago
Job Viewed
Job Description
**Location:**
Remote, Arizona
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Customer Solutions
**Compensation:**
$43.00 - $49.00 per hour
_At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click_ here ( _._
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
Technical Support Engineers work at the intersection of our client services and engineering teams and drive customer success by helping identify and resolve critical business issues. In this role you will interact directly with our customers to provide software development and operations expertise, leveraging deep knowledge of best practices in the use of Apache Kafka, the broader Confluent Platform, as well as complementary systems. You will be hands-on in fixing issues seen by Confluent customers and contributing fixes back to the open source community. Throughout all of these interactions, you will build strong relationships with customers, ensuring exemplary support and timely resolution to customer requests.
**What You Will Do:**
+ Working with customers to resolve a wide range of issues with their Confluent deployments
+ Contributing to process development - we are a small team, so we are looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
+ Communicating with our core engineering team to provide real-time product feedback from the field
+ Improving product documentation and authoring knowledge base articles
+ Creating and reviewing product demos and internal tooling
+ Working closely with the team behind Apache Kafka!
**What You Will Bring:**
+ 1+ years of related experience
+ Must be able to work PST timezone
+ Excitement in learning about streaming data and becoming a domain expert in Apache Kafka
+ Experience in diagnosing, reproducing, and resolving customer issues
+ Desire to make customers successful through direct interaction
+ Two out of these three:
+ Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)
+ Operational knowledge of Java applications (jstack,jmap, etc.)
+ Experience with at least one mainstream distributed system (e.g. Kafka, Hadoop, Cassandra, etc.)
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
Remote, Arizona
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Customer Solutions
**Compensation:**
$43.00 - $49.00 per hour
_At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click_ here ( _._
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
Technical Support Engineers work at the intersection of our client services and engineering teams and drive customer success by helping identify and resolve critical business issues. In this role you will interact directly with our customers to provide software development and operations expertise, leveraging deep knowledge of best practices in the use of Apache Kafka, the broader Confluent Platform, as well as complementary systems. You will be hands-on in fixing issues seen by Confluent customers and contributing fixes back to the open source community. Throughout all of these interactions, you will build strong relationships with customers, ensuring exemplary support and timely resolution to customer requests.
**What You Will Do:**
+ Working with customers to resolve a wide range of issues with their Confluent deployments
+ Contributing to process development - we are a small team, so we are looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
+ Communicating with our core engineering team to provide real-time product feedback from the field
+ Improving product documentation and authoring knowledge base articles
+ Creating and reviewing product demos and internal tooling
+ Working closely with the team behind Apache Kafka!
**What You Will Bring:**
+ 1+ years of related experience
+ Must be able to work PST timezone
+ Excitement in learning about streaming data and becoming a domain expert in Apache Kafka
+ Experience in diagnosing, reproducing, and resolving customer issues
+ Desire to make customers successful through direct interaction
+ Two out of these three:
+ Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)
+ Operational knowledge of Java applications (jstack,jmap, etc.)
+ Experience with at least one mainstream distributed system (e.g. Kafka, Hadoop, Cassandra, etc.)
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
View Now
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6
Technical Support Analyst I
85282 Tempe, Arizona
ADP
Posted 1 day ago
Job Viewed
Job Description
ADP is hiring a **Technical Support Analyst.**
+ _Are you ready to join a company offering career advancement opportunities throughout your career journey?_
+ _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_
+ _Are you looking for an inclusive environment with a culture of collaboration and belonging?_
If so, this may be an opportunity for you. Read on and decide for yourself.
As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics.
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? **Apply now!**
**To learn more about Client Services at ADP** , watch here: YOU'LL DO:** _Responsibilities_
**What you can expect on a typical day:**
**Assist Clients** with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed.
**Serve as the Subject Matter Expert** for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products.
**Be the liaison** between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner.
**TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_
+ 1+ years of Customer Service experience
**BONUS POINTS FOR THESE:** _Preferred Qualifications_
+ Microsoft Certified Professional (MCP) or equivalent certification/experience
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply today!**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
+ _Are you ready to join a company offering career advancement opportunities throughout your career journey?_
+ _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_
+ _Are you looking for an inclusive environment with a culture of collaboration and belonging?_
If so, this may be an opportunity for you. Read on and decide for yourself.
As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics.
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? **Apply now!**
**To learn more about Client Services at ADP** , watch here: YOU'LL DO:** _Responsibilities_
**What you can expect on a typical day:**
**Assist Clients** with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed.
**Serve as the Subject Matter Expert** for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products.
**Be the liaison** between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner.
**TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_
+ 1+ years of Customer Service experience
**BONUS POINTS FOR THESE:** _Preferred Qualifications_
+ Microsoft Certified Professional (MCP) or equivalent certification/experience
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply today!**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
View Now
7
Technical Support - Mid-Level
85067 Phoenix, Arizona
ManpowerGroup
Posted 2 days ago
Job Viewed
Job Description
**Job Title: Technical Support**
**Duration:** 12 Month Contract
**Location:** Either Phoenix, Austin, or Westlake - Hybrid role in (Phoenix, Austin, or Westlake) Mon, Wed , Thurs
Westlake Address: 3000 Schwab Way, Westlake, TX 76262
Phoenix Address: 2423 E Lincoln Dr., Phoenix, AZ 85016
Austin Address: 11800 Schwab Way, Austin, TX 78758
**Job Description:**
+ The candidate must be able to interact with all levels of technical and managerial staff and will have proven leadership abilities and display excellent skills in understanding problem determination and service restoration.
+ Excellent written and verbal communication skills are keys to success in this role as this position will have regular interaction with various support groups, end-users and management as well as responsibility to document processes and procedures.
+ Another key success factor for this candidate is building skills in co-workers through cross-training and mentoring, taking every interaction as an opportunity to learn or teach.
+ Demonstrated ability to resolve business and service impacting problems while evaluating all alternatives and consulting with other senior technical leaders of the organization is required.
+ Must have strong verbal and written communication skills for technical presentations, product demonstrations, answering technical questions, and customer follow-up.
+ Ability to work independently as well as effectively cooperate well with others
+ Excellent at gauging customer impact and escalate with the appropriate sense of urgency. Must have the ability to work in a fast-paced environment and possess strong written and verbal communication skills.
**Required Skills:**
+ **Control-M Experience a must.**
+ **Minimum of 3 - 5 years directly related experience.**
+ **Experience in JES/SDSF, ISPF, JCL, CA-ESP, CA11, Control-M, NAS, SA level knowledge of UNIX / LINUX / Windows environments, Formula and file transfers (NDM, FTP, SFTP, PGP/FTP, NFS).**
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
**Duration:** 12 Month Contract
**Location:** Either Phoenix, Austin, or Westlake - Hybrid role in (Phoenix, Austin, or Westlake) Mon, Wed , Thurs
Westlake Address: 3000 Schwab Way, Westlake, TX 76262
Phoenix Address: 2423 E Lincoln Dr., Phoenix, AZ 85016
Austin Address: 11800 Schwab Way, Austin, TX 78758
**Job Description:**
+ The candidate must be able to interact with all levels of technical and managerial staff and will have proven leadership abilities and display excellent skills in understanding problem determination and service restoration.
+ Excellent written and verbal communication skills are keys to success in this role as this position will have regular interaction with various support groups, end-users and management as well as responsibility to document processes and procedures.
+ Another key success factor for this candidate is building skills in co-workers through cross-training and mentoring, taking every interaction as an opportunity to learn or teach.
+ Demonstrated ability to resolve business and service impacting problems while evaluating all alternatives and consulting with other senior technical leaders of the organization is required.
+ Must have strong verbal and written communication skills for technical presentations, product demonstrations, answering technical questions, and customer follow-up.
+ Ability to work independently as well as effectively cooperate well with others
+ Excellent at gauging customer impact and escalate with the appropriate sense of urgency. Must have the ability to work in a fast-paced environment and possess strong written and verbal communication skills.
**Required Skills:**
+ **Control-M Experience a must.**
+ **Minimum of 3 - 5 years directly related experience.**
+ **Experience in JES/SDSF, ISPF, JCL, CA-ESP, CA11, Control-M, NAS, SA level knowledge of UNIX / LINUX / Windows environments, Formula and file transfers (NDM, FTP, SFTP, PGP/FTP, NFS).**
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
View Now
8
Technical Support Analyst I
85282 Tempe, Arizona
ADP
Posted 2 days ago
Job Viewed
Job Description
ADP is hiring a **Technical Support Analyst.**
+ _Are you ready to join a company offering career advancement opportunities throughout your career journey?_
+ _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_
+ _Are you looking for an inclusive environment with a culture of collaboration and belonging?_
If so, this may be an opportunity for you. Read on and decide for yourself.
As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics.
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? **Apply now!**
**To learn more about Client Services at ADP** , watch here: YOU'LL DO:** _Responsibilities_
**What you can expect on a typical day:**
**Assist Clients** with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed.
**Serve as the Subject Matter Expert** for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products.
**Be the liaison** between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner.
**TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_
+ 1+ years of Customer Service experience
**BONUS POINTS FOR THESE:** _Preferred Qualifications_
+ Microsoft Certified Professional (MCP) or equivalent certification/experience
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply today!**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
+ _Are you ready to join a company offering career advancement opportunities throughout your career journey?_
+ _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_
+ _Are you looking for an inclusive environment with a culture of collaboration and belonging?_
If so, this may be an opportunity for you. Read on and decide for yourself.
As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics.
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? **Apply now!**
**To learn more about Client Services at ADP** , watch here: YOU'LL DO:** _Responsibilities_
**What you can expect on a typical day:**
**Assist Clients** with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed.
**Serve as the Subject Matter Expert** for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products.
**Be the liaison** between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner.
**TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_
+ 1+ years of Customer Service experience
**BONUS POINTS FOR THESE:** _Preferred Qualifications_
+ Microsoft Certified Professional (MCP) or equivalent certification/experience
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply today!**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
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